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• Looking for a host based network monitor solution

  - by Ole Martin Handeland

  Hi all! Problem So, my hosting company has a network usage graph for my dedicated server. It seems that one day earlier this month, my network usage suddenly spiked with several hundred megabytes transferred (usually it's in the tens, not hundreds). It was probably me, but i just can't be sure who or what it was. Question So my question is; does anyone know of any host based solution for monitoring network usage that would tell me the client's IP-address, the port/service he/she used? What I don't want I'm just guessing that someone will suggest i use nagios, munin, zabbix, cacti, mrtg - I've also looked at those, but a graph over network usage will not give me the answers I'm looking for. :-) Almost there I've already looked at a lot of monitoring solutions, and I've tried [ntop][http://www.ntop.org/], [darkstat][http://unix4lyfe.org/darkstat/] and others. Darkstat just didn't give me the answers. Although it listed a lot of statistics, and i could list the clients - it doesn't show me the network usage for a particular period. Ntop is by far the best I've seen so far - but i think it mostly shows current network usage, not the historical part. I could run apt-get upgrade and download a whole bunch of software, but not see it in the log afterwards.

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• Slow Local Network, Windows 7, Snow Leopard, WiFi/Wired

  - by WerkkreW

  Hello - I am experiencing really poor local network performance in my home. I was recently using a Linksys WRT54G Router with DD-WRT on it, and a couple comparable Linksys-G PCI cards for connectivity but decided to upgrade hoping it would help with my performance issues. The computers in my house are connected as follows: Comcast Business Class Commercial 25mbps/10mbps (Verified with SpeakEasy and Speedtest.net) D-Link DGL-4500 Wireless N Router Windows 7x64 - D-Link DWA-552 Wireless-N Windows 7x64 - D-Link DWA-552 Wireless-N Mac Mini 10.6.2 - AirPort Extreme N Playstation 3, Hard Wired Xbox 360, Hard Wired Essentially the problem is very specific. Web browsing and uploading/downloading files from the internet is fine, more than fine. But if I want to say, Stream a video from one of my Windows 7 computers to my PS3, or copy a large video file between either of the PC's or the Mac, I get a consistent 500-900Kbps throughput at the high end. If I open my network browser, or try to browse my homegroup the response time is horrible. Both of my Windows computers are showing Strong wireless signals with a connection speed of 300Mbps. I know I can never expect to achieve anything near those speeds, but 500Kbps? Here is what I have tried so far: Enabled Single mode N-only and N/G Only on router WPA2 with AES Encrpytion Disabled "Remote Differential Compression" in Windows 7 Disabled TCP "Auto-Tuning" Used other software for file copies such as "Teracopy" I am at the end of my rope. Unfortunately I live in a 75 year old home with plaster walls, so hard-wiring my entire house isn't really an option I can handle right now. Any ideas to help me get decent speed when transferring files across my network would be greatly appreciated.

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• How can I allow the Xbox 360 to browse movies on a network drive?

  - by Roger

  I've always been able to stream movies stored on my Windows 7 computer's local hard drive to the Xbox 360 with no problems. A few weeks ago, though, I got a Seagate Dockstar NAS device and moved my movies to it. Ever since then, I can't seem them in the Xbox. I've tried several different things. When I try to add the mapped drive to the Media Player library, it says that it can't share the files. (I don't have any security on the NAS drive). I've tried creating a symlink to a local drive, but that doesn't help. Neither does adding the UNC path directly. The Dockstar seems to have its own Xbox share capability, but it doesn't respect my folder structure - it brings over every video file on the drive in a single list, including several hundred home videos that aren't playable on the Xbox. Is there any way to use Media Player (or the Zune software) to share files stored on a NAS drive? Barring this, is there a lightweight, free server that will allow me to share these files while maintaining my folder structure?

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• Internet Troubles - PPPoE vs PPPoA?

  - by AkkA

  I have been having some internet troubles at home (ADSL2+ connection in Australia). We get random drop-outs from the authentication connection. It will keep the connection to the DSL service, but we lose authentication and either have to restart the router/modem (its combined, a Belkin one, not sure on model number) or unplug the phone cable, wait about 30 seconds and plug it in again. I've called the ISP (Telstra) a few times, but they only offer limited support when we dont use their supported hardware. Apparently something had happened on their side, they checked the box again (at least it sounded that simple), and told me it would be fine. It wasnt. I've replaced all the filters around the house, but that didnt help either. We do live a little bit away from the exchange (get a sync speed of about 3000/900), so I thought it could be due to line noise but that hasnt helped. Telstra allow both PPPoE and PPPoA connections (which I'm configuring through my router, dont have software on the PC side). I've been running PPPoA the whole time, would it make any difference changing it to PPPoE? If not, are there any other theories as to why we would be experiencing these drop-outs? It has been fine for at least 12 months, then suddenly started about 2 months ago.

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• Website Use Monitoring for 3 People

  - by linkedlinked

  I work in an IT startup with 2 partners, and I'm the programmer/IT guy -- in other words, the work horse. To make a long story short, I'm doing most of the work right now, while they spend all day on Facebook. That's OK, because they're paying my salary, but if the project fails, I'm sure they'll blame me for it (I'm doing my best to make sure that doesn't happen!), and I want some sort of recourse. I already have an app that blocks time-wasters on my local PC, and keeps logs of when the app is enabled (so I can say "I had Facebook blocked from 9am-5pm today.") Is there any way I can get a brief summary of the most heavily visited sites, split up by client PC? At the end of the month, I want to be able to say "You both load Facebook, on average, every 10 minutes. You spend hours a day on Youtube, and haven't opened up our bugtracker in weeks" and maybe have a nifty chart or graph to match it. We have a crappy D-Link router, and no IT budget. They are both on Windows Vista, I run Ubuntu Linux. I don't want to install any monitoring software on their PC, but I'm totally fine with, say, routing all the network traffic through my machine. I guess I can think of lots of ways to accomplish this (telnet into JSSH and list open tabs? log all the DNS requests, per-domain? even thinking of setting up a webcam on my desk and just keeping 5-minute snapshots...), I just don't really know where to start. Any advice is appreciated, thanks!

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• OpenVZ vs KVM for Linux VMs

  - by Eliasdx

  Hardware: Intel® Core™ i7-920, 12 GB DDR3 RAM, 2 x 1500 GB SATA-II HDD (no SoftRaid because Proxmox developers don't support softraid and they are sure you'll run into problems) Software: Proxmox VE with KVM and OpenVZ support and debian everywhere I want to run multiple Linux VMs on this server. One for a firewall (I want to try pfSense), one for MySQL, one VM for nginx (my stuff) and ~2 VMs with nginx for other people's web sites. I don't think that pfSense will run in an OpenVZ environment but it should run in KVM. The question is if I should setup the other VMs using KVM or OpenVZ. In OpenVZ they should have less overhead for the OS itself but I don't know about the performance. I heard that KVM is more stable but needs more RAM and CPU. I found this diagram showing a OpenVZ setup on the same hardware I'm using. This guy uses an own VM for each and every website which is running on his server. I can't think of any advantage why he's using so many VMs.

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• Looking for "bitmap-vector" image editor

  - by Borek

  I used to use PhotoImpact which is no longer developed so I'm looking for a replacement. What made PhotoImpact great to me was the ability to work in both bitmap and vector modes. What I mean by that: I could have an image or screenshot and easily add arrows, text captions or shapes to it. These shapes were vector objects so I could come back to them later and amend their properties easily. Software I know of: Paint.NET is purely bitmap so please don't recommend it - layers are not enough for my needs Drawing tools in MS Office work pretty much the way I'd like - you can paste an image and then add vector objects on top of it. It just doesn't feel right to have the full-fidelity original images stored as .docx or .pptx (I don't fully trust Word/Powerpoint that they don't compress the image) I'm not sure about GIMP but if it's just "better Paint.NET" (i.e., layers but no vector objects) I'm not interested Photoshop is out of question purely because of its price tag Corel killed PhotoImpact because they already had a competing product (Paint Shop Pro) but AFAIK it lacks vector features. Any tips for PhotoImpact alternatives would be very welcome.

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• First web server questions

  - by Graeme

  Hi there, Just looking for some help/suggestions with this. I require my own server for an upcoming project that will be hosting users websites. I want to build a control panel the user can log into and modify their website which will be stored elsewhere on the server. This all seems easy enough, It's just managing domains and emails that confuse me. What should I look for to manage domain names and point them to the correct website and also what would be the best way to manage email accounts/set up new ones etc. I want to avoid cPanel/WHM if possible, I'm looking to control most things through the control panel I will be building. So any suggestions on this would be useful as well, as I will be wanting to add email accounts through php (Can be done using a shell I assume?). I will also be wanting to measure bandwidth used on the websites contained in each users directory, any suggestions on making this possible? I'm really looking for some suggestions on what software to use to set this up, any advice would be really helpful! Thanks, Graeme

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• Why can't I connect to my router's config page with Windows 7?

  - by user17940

  I've got a Belkin wireless router, and just bought a new Dell computer with Windows 7 pre-installed. I can connect to the Internet and my home network just fine, but when I try to visit my router's configuration page at http://192.168.2.1, I get a "Connection was reset" error. Nothing I do will make the router's configuration page come up in my web browser. More background information: I could always get to the router's config page from my Windows XP machine. I never had any trouble prior to getting this Windows 7 computer. I can ping 192.168.2.1 successfully from my Windows 7 computer. My PC is connected to the router by a physical CAT5 cable, not via wireless. Every device connected to my router, including the new computer, can get to the Internet with no problem. Here are some things that did not solve the problem: I tried turning off IPV6 in Windows. I tried turning off my firewall and antivirus software I tried using https instead of http I tried disabling and then enabling the network connection in Windows I tried reverting my network card driver back to an older version I have tried both Firefox and Internet Explorer web browsers. Has anyone experienced something like this before, and solved it? Thanks a lot for your help!

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• hp DL380 G4 won't boot with disk plugged into front USB

  - by Kev

  We outgrew a few older external USB backup drives, and purchased WD My Passport 1 TB USB 3.0 drives to replace them. When they are plugged into the front of our G4, it will blink forever after the BIOS (which is current, BTW) and never boot, even though the USB disks are not "bootable" per se. Our old drives did not exhibit this behaviour (so I don't think it's this type of issue that I've read about other servers.) The old drives were USB 2.0, but this shouldn't make a difference, AFAICT--the specs say all of the G4's USB ports are the same, 2.0, anyway, so I'm not sure how one port would handle a USB 3.0 device better than another. If we plug the new drives in one of the back slots, it boots fine. What's the cause? My concern is that the front USB port, and possibly the motherboard, might be starting to die. (We are experiencing other strange issues with them, or were initially, like intermittent file permissions errors despite wide-open ACL on these local drives, but some serverfault users have me convinced they may be coincidental software/security related issues.)

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• Visual Studio 2010 won't compile/create new projects

  - by tuner

  My Visual Studio 2010 Professional with SP1 installed won't compile anymore. The shown error is: TRACKER : error TRK0005: Failed to locate: "CL.exe". The system cannot find the file specified. Strangely it is also not possible anymore to create new projects - the wizard appears but just restarts when I press create. As I found out the paths for Visual Studio are now built from settings in the registry. Namely HKEY_CURRENT_USER\Software\Microsoft\VisualStudio. Comparing a colleagues installation with mine revealed no different settings. So this is how the Property Pages/Configuration Properties/VC++ Directories look like: Executable Directories: $(ExecutablePath) Include Directories: $(IncludePath) Reference Directories: $(ReferencePath) Library Directories: $(LibraryPath) Source Directories: $(SourcePath) Exclude Directories: $(ExcludePath) From the Visual Studio 2010 Command Prompt, cl.exe is found. I can only guess that this behavior was caused by a reinstallation of Studio a couple of months ago (to a different folder). As we use an external build-script for our main project there is a good chance that it is broken since then. Any hints?

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• Why do fonts sometimes look "fat" on Mac OS X?

  - by jtimberman

  Sometimes when resuming from suspend, the fonts in Mac OS X look "fatter" than normal. Unfortunately right now I can't get my Macbook Pro to exhibit the "normal" behavior for comparison, it has been abnormal yesterday and today. If I can get screenshots of what I think is 'normal', I'll add them. "Fixing" this has been random. I use an external monitor, and sometimes unplugging it and plugging back in, or even turning it off and back on has worked. Sometimes with the display attached (or not) detecting displays works. Sometimes logging out or rebooting entirely is what it takes. Displays used: Macbook Pro 15" built-in display Dell 27" LCD (2009 model) Software where I see this happen, at least most noticably: Firefox (screenshots below) iTerm Things MacIrssi (screenshots below) I am using Mac OS X 10.5.8. "Abnormal" view from MacIrssi with Inconsolata 16 pt. image full size "Abnormal" view from Firefox. Finally got it to switch back, though after resuming from suspend its back to "fat" :-(. image full size And 'normal' in Firefox:

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• Word 2007 won't run, tries to reinstall, fails with error 1402.

  - by eidylon

  Okay, this problem has been plaguing this computer for a while now. We tried googling, and none of the answers found helped to solve the problem. So, I am now posting the answer here for posterity. Office 2007 Home/Student edition was installed on the computer, running Vista (32-bit). One day, Word just up and stopped working. All the other programs continued to operate as expected. But every time you would click the icon for Word, it would pop up an install dialog, with a message reading "Preparing to install...". After a few minutes of the little progress bar going and going, it errors out, and gives error 1402, something to the effect of unable to access registry key HKEY_Local_Machine\Software\Classes\.wll\.... Searching around, every answer i found had to do with reassigning the permissions on this key, giving full rights to SYSTEM or to Everyone, and propagating the changes down to all sub-keys. When ever this was attempted though, it would tell us that we were unable to access the key due to permissions, even though we had run regedit as Administrator and are logged on with an administrative account. We also tried uninstalling Office and reinstalling it, as well as doing a repair install. Both these attempts also threw the same 1402 error. Also of note was that the executable for Word (winword.exe) was MIA and no longer to be found in the Office install directory.

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• Server stops responding, can't find issue?

  - by Corey W

  I've had a pretty basic server up and running CentOS with webserver/database, and have noticed that it has locked up a few times in the middle of the night. It seems to happen randomly. When it locks up I can ssh in, (although it seems to hang once connected), but can't access cpanel/whm and have to reboot the server to get everything back up. Checking the messages log I see the below like clockwork every 5minutes 1 second, and then it just stops logging anything until I reboot. I can't seem to find any log showing any issue? Is there somewhere I can check to try to figure out what is happening? Could this be caused by CPU being maxed? Nov 17 08:01:35 s1 pure-ftpd: (__cpanel__service__auth__ftpd__Q13SKrtaCJCHjBezTfU8Iqmsi@127.0.0.1) [INFO] Logout. Nov 17 08:06:36 s1 pure-ftpd: ([email protected]) [INFO] New connection from 127.0.0.1 Nov 17 08:06:36 s1 pure-ftpd: ([email protected]) [INFO] __cpanel__service__auth__ftpd__mxidFBSnQXmR0QzqSxlqrXLIH0CmJ0GPh9bZ5V3 is now l ogged in Nov 17 08:06:37 s1 pure-ftpd: (__cpanel__service__auth__ftpd__mxidBDaCgnqSxlqrXLIH0CmJ0GPh9bZ5V3@127.0.0.1) [INFO] Logout. Nov 17 08:11:37 s1 pure-ftpd: ([email protected]) [INFO] New connection from 127.0.0.1 Nov 17 08:11:38 s1 pure-ftpd: ([email protected]) [INFO] __cpanel__service__auth__ftpd__T4B7F71acf1dsdJSeJHdqKNcbOdpzNnN_GttgcM is now l ogged in Nov 17 08:11:38 s1 pure-ftpd: (__cpanel__service__auth__ftpd__T4B7F71acf1KNcbOdpzNnN_GttgcM@127.0.0.1) [INFO] Logout. Nov 17 08:16:38 s1 pure-ftpd: ([email protected]) [INFO] New connection from 127.0.0.1 Nov 17 08:16:38 s1 pure-ftpd: ([email protected]) [INFO] __cpanel__service__auth__ftpd__W5C1RzumtaNwe4cU8Lt1 is now logged in Nov 17 08:16:38 s1 pure-ftpd: ([email protected]) [INFO] Logout. Nov 17 09:10:58 s1 kernel: imklog 4.6.2, log source = /proc/kmsg started. Nov 17 09:10:58 s1 rsyslogd: [origin software="rsyslogd" swVersion="4.6.2" x-pid="1094" x-info="http://www.rsyslog.com"] (re)start Nov 17 09:10:58 s1 kernel: Initializing cgroup subsys cpuset

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• How do I make wallpaper fit both monitors in dual monitor setup?

  - by Ben

  I am deploying some custom corporate wallpaper as part of a Windows 7 rollout. Some people will be using dual monitors, and the additional monitors may be either 4:3 or widescreen. I want to use the same wallpaper on both screens (i.e. 2 copies of the same wallpaper, not stretched across both.) If I set the background to "stretch", it uses the aspect ratio of the primary monitor to stretch the wallpaper on both monitors. So, for example, if I have a dual monitor setup using a 4:3 TFT as primary and my (widescreen) laptop LCD as secondary - the image shows on the laptop LCD in 4:3, with a black stripe down either side. I've only noticed this as an issue with my "custom" wallpaper. Both the default MS wallpaper and the built in Lenovo wallpaper don't seem to have this issue. Is this by using "trickery" such as using an image larger than the largest resolution you will have and centering it? (i.e. so you crop out part of the image.) Or can this be done "properly"? I don't want to use 3rd party software to do this, but would happily do a bit of Powershell scripting if this would solve the issue. Thanks in advance, Ben

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• Arch Linux: How to handle patches which only you will use?

  - by user12932

  I'm using freerdp together with xmonad and it has been giving me a lot of trouble. The super key (or "windows key") is my mod key in xmonad and it has been interfering with my freerdp usage rather annoyingly. Whenever I switched workspaces (or did anything else in xmonad involving the super key), windows (controlled by the freerdp instance in focus) registered a keypress as well. This event combined with the loss of focus got the super key stuck in windows indefinitely: the press of the keys d and r would first show my desktop, then open the run dialog (as if I was pressing the windows key constantly). I've tried several versions of freerdp, but all exhibited this annoying behavior. So I resorted to patching freerdp myself to just ignore the left super key on my keyboard. I love free software for a lot of reasons (especially the ability to alter things like this myself), however I still find it annoying to patch and rebuild freerdp on all version (and dependency) changes. How do you deal with situations like this? Is there even a "right way" to resolve this issue?

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• Building an Email server for mass emails

  - by EGHDK

  I recently started doing IT odd jobs for a company. The company has a pretty decent sized mail list that costs them over $3000 per month to send out email from. The company is set on creating their own email server so that it can just run and send emails to the client lists. They only send out emails roughly once a month. Has anyone had experience with this? This wouldn't be an email server I guess (as it doesn't need to handle incoming messages) It just has to be able to send around 200,000 emails, once a month. What would be the best way to go about this? Services online like MailChimp have proved to be too pricey. It's not an ad that is being sent out, it's more of a monthly newsletter, so we don't need any crazy software for ROI or anything crazy like that. If I could fit 200,000 people in GMAIL, I'd do it, but I don't think I can (heh... maybe I should try).

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• Does the same lame settings (--alt-preset standard) have differrent names?

  - by erikric

  I've always used windows, and therefore EAC to rip my CDs, but since I've started using Ubuntu more often, I decided to try to rip some albums there. I ended up using k3b (since I found it in the Ubuntu Software center. Tried to install RubyRipper first, but when 'sudo apt-get install ' or UDC fails, a Windows user like me is lost) The real question here is about the settings for the lame encoder. I'm used to just writing --alt-preset standard, and everything works like a charm, but the default in k3b look like this: lame -r --bitwidth 16 --little-endian -s 44.1 -h --tt %t --ta %a --tl %m --ty %y --tc %c --tn %n - %f I assume these are some sensible lame settings, and not a malicious perl script (although it looks like it). It seems to me like some of these ought to be there, and that I can not overwrite the whole thing with my good ol' --alt-preset. So, the question is do I need to replace anything, or is -h the same as old --alt-preset? Is it a difference between '--preset standard' and '--alt-preset standard'? And are those the same as -V 2?

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• Problems with 5.1 digital out on Ubuntu 12.04

  - by user895319

  I've recently bought a new PC, installed Ubuntu and am now unable to get 5.1 digital sound working. Simple analogue stereo works fine on both the front and rear connectors. On my old box I connected the coax connection from my soundcard to my surround sound amplifier, set Settings-Sound to "Digital Stereo Duplex" and it worked. My old soundcard doesn't fit in my new machine so I'm using the built-in sound hardware. I'm connecting the combination output socket on the back of the PC via the same cable to my surround amp as before. The MB is an MSI Global H61M-P31 with an RealTek ALC887 sound chip. When I go to Settings-Sound I only see "Headphone Built-in Audio" and "Analogue Output Built-in Audio" - no digitial options. The output from aplay -l is: default Playback/recording through the PulseAudio sound server sysdefault:CARD=PCH HDA Intel PCH, ALC887-VD Analog Default Audio Device front:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog Front speakers surround40:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog 4.0 Surround output to Front and Rear speakers surround41:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog 4.1 Surround output to Front, Rear and Subwoofer speakers surround50:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog 5.0 Surround output to Front, Center and Rear speakers surround51:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog 5.1 Surround output to Front, Center, Rear and Subwoofer speakers surround71:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog 7.1 Surround output to Front, Center, Side, Rear and Woofer speakers dmix:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog Direct sample mixing device dsnoop:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog Direct sample snooping device hw:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog Direct hardware device without any conversions plughw:CARD=PCH,DEV=0 HDA Intel PCH, ALC887-VD Analog Hardware device with all software conversions While googling for ALC887 I've seen some references to "ALC887 -VD Analog" and some to "ALC887 -VD Digital". Does anyone know if I need to force it to chance mode somehow? It's worth mentioning that when I set the output to 5.1 digital surround in Windows 7 on the same machine I still don't get any sound so it's not a unique Linux problem. Thanks for any help.

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• Samsung laptop randomly shuts down

  - by Dmatig

  I've rewritten this question because it turned into an indecipherable mess. I have a Samsung R560 laptop that is overheating, and shutting itself down under load consistantly. Thank you quickcel for reccomending me Speedfan to monitor my temps. Here they are (Load / Idle): (Ignore "Temp1 and Temp2", whatever sensors they are they'd always random, pretty sure they're broke). The load temperature is after just 5 minites of playing Fallout 3 - another 5 minutes and it (the GPU - 9600M GS) consistantly breaches the mid 90's then shuts down, so it's hard to get a good picture of it. I'm looking for some solution or way to decrease these temperatures, because they seem far too high even idle. I've tried: Opening up the case and clearing of all dust with compressed air. Updating drivers for my Graphics card Have purchased and am using a notebook cooler I don't want to: Undervolt / underclock (defeats the point of having a more expensive card) Use lower power / performance settings (again, i might as well have bought something cheaper) Is there anything else i can try (software or inexpensive hardware) that can help me fix this? Has anybody had a Samsung laptop and knows if this can be sorted under my warranty, and the turnaround time of sending it off (UK?)(it has always ran hotter than it should, but now at 6 months old is getting hot enough to power off)

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• how to block spam email using Microsoft Outlook 2011 (Mac)?

  - by tim8691

  I'm using Microsoft Outlook 2011 for Mac and I'm getting so much spam I'm not sure how to control it. In the past, I always applied "Block Sender" and "Mark as Junk" to any spam email messages I received. This doesn't seem to be enough nowadays. Then I've started using Tools Rules to create rules based on subject, but the same spammer keeps changing subject lines, so this isn't working. I've been tracking the IP addresses they also seem to be changing with each email. Is there any key information I can use in the email to apply a rule to successfully place these spam emails in the junk folder? I'm using a "Low" level of junk email protection. The next higher level, "high", says it may eliminate valid emails, so I prefer not to use this option. There's maybe one or two spammers sending me emails, but the volume is very high now. I'm getting a variation of the following facebook email spam: Hi, Here's some activity you have missed. No matter how far away you are from friends and family, we can help you stay connected. Other people have asked to be your friend. Accept this invitation to see your previous friend requests Some variations on the subject line they've used include: Account Info Change Account Sender Mail Pending ticket notification Pending ticket status Support Center Support med center Pending Notification Reminder: Pending Notification How do people address this? Can it be done within Outlook or is it better to get a third party commercial software to plug-in or otherwise manage it? If so, why would the third party be better than Outlook's internal tools (e.g. what does it look for in the incoming email that Outlook doesn't look at)?

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• ssd firmware, linux: updating large batch of drives

  - by wryfi

  I was recently hit with a fatal firmware bug that affected dozens of Crucial SSDs deployed in my datacenter. Many of the affected machines use LSI or other proprietary SAS controllers, which Crucial's bootable ISO does not recognize. None of the affected machines has a Windows license. The story is roughly similar for other SSD mfrs, including Samsung and Intel. To resolve this issue, I was forced to stop each machine, remove the affected SSD, remove the SSD from its hotswap caddy, install it temporarily into my ThinkPad, flash the firmware, reverse, rinse, repeat. It took the better part of a day to get through all the affected devices. I am looking for hardware, software, and/or purchasing strategies to ease this pain, as SSD firmware bugs seem inevitable, and our SSD footprint is growing. My first thought is to get a laptop with eSATA and one of these cables (http://www.newegg.com/Product/Product.aspx?Item=N82E16812311004). That should at least make it so I don't have to remove the drives from their caddies. Surely others have run into this. Any novel solutions?

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• Windows Server 08 R2 file share File locking, OSX clients

  - by Keith Loughnane

  I've spent the last two weeks banging my head against this wall. I think I'm starting to understand the problem though. I manage a design company and they have 5 macs (OSX 10.5/.6/.7) connected over SMB to a Windows 2008 R2 file server, another machine functions as Domain Controller (that might not matter). All the macs can connect ok, no issues finding the server or logging in. For the most part things are ok. The problem is files locking up. I thought it was a permissions issue at first but it seems to be file locking. The users open a file; .ind, .pdf etc the file opens, the software reads it and closes it. That's fine, but the folder above the folder locks, it can't be moved and it can't be renamed. Eg: /Working/Project01/Imagefiles/image.pdf /Finished/ The user opens image.pdf, closes it and wants to move the whole Project01 folder into Finished. It gives a username/pass dialogue and then does nothing, no error, or just does nothing. Trying to rename gives a dialogue that says you don't have permission. It looks like it's looking for permission locally, which is why I spent about a week looking at that. Eventually I found that Finder on the macs seems to be keeping the folders open. I can work around it by Killing finder, remounting the shared drive or closing the file through the server manager but this just proves the theory it's not a solution. Has anyone dealt with this problem?

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• How do you recreate the System Recovery environment in Windows 7?

  - by Howiecamp

  I'm running Windows 7 Home Premium RTM (64-bit) and I want to take advantage of the system recovery tools (eg the Command Prompt) without using the Windows 7 DVD. My understanding is that this environment (WinRE) should be installed to your HDD by default as part of the Windows 7 installation. However, when I hit F8 on boot and select "Repair", I get: Windows failed to start. A recent hardware or software change might be the cause. To fix the problem... Status: 0xc000000e Info: The boot selection failed because a required device is inaccessible. The "Info" line seems like the smoking gun. My next step was to boot from the Windows 7 DVD, and choose "Repair". It indicated my Recovery Environment wasn't on the Windows 7 boot menu (perfect) and offered to fix it. I said yes and rebooted, however same issue as above. In addition, when I booted in to Windows 7 and I looked at the boot menu options, the recovery/repair option was not there. Only my Windows installation. Finally, I ran the Disk Management tool (diskmgmt.msc) and took a look at the contents of my "System Reserved" partition (which was set to "Active" as normal). It's unclear to me what the contents should look like, however it is my understanding that the WinRE environment gets installed to this partition. (As part of the above troubleshooting I followed http://superuser.com/questions/25728/how-to-fix-windows-7-boot-process which lead to http://www.sevenforums.com/tutorials/668-system-recovery-options.html).

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• Saving a file in a CSV type in Excel always removes the BOM

  - by rickp

  I've been trying to find a reasonable solution/explanation (unsuccessfully) to find out why Excel defaults to removing the BOM when saving a file to the CSV type. Please forgive me if you find this a duplicate of this question. This handles reading CSV files with non-ASCII encoding, but it doesn't cover saving the file back out (which is where the biggest issue lies). Here is my current situation (which I'm going to gather is common among localized software dealing with Unicode characters and a CSV format): We export data to a CSV format using UTF-16LE, ensuring the BOM is set (0xFFFE). We validate after the file is generated with a Hex editor to ensure it was set correctly. Open the file in Excel (for this example we're exporting Japanese characters) and witness that Excel handles loading the file with the correct encoding. Attempts to save this file will prompt you with a warning message indicating that the file may contain features that may not be compatible with Unicode encoding, but asks if you'd like to save anyway. If you select the Save As dialog, it will immediately ask you to save the file as "Unicode Text" rather than CSV. If you select the "CSV" extension and save the file it removes the BOM (obviously along with all the Japanese characters). Why would this happen? Is there a solution to this problem, or is this a known 'bug'/limitation of Excel? Additionally (as a side issue) it appears that Excel, when loading UTF-16LE encoded CSV files, only uses TAB delimiters. Again, is this another known 'bug'/limitation of Excel?

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