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• Going to UKOUG in December? Meet the Fusion User Experience Advocates

  - by mvaughan

  By Misha Vaughan, Oracle Applications User Experience The Oracle Fusion User Experience Advocates (FXA) will be hosting a roundtable event at UKOUG in December. The FXA program is run by me and Andrew Gilmour, my co-host and fellow team member from the Oracle Applications User Experience group. At this event, our Advocates will be doing the talking -- or rather, answering your questions. If you come to the roundtable, you will find out that the FXA members are a subset of Oracle ACE Directors who have taken on a commitment to participate in deep-dive training on the Oracle Fusion Applications User Experience, and then blend that training into their own areas of expertise – be it applications, Fusion Middleware, or SOA. The Advocates then make themselves available to local special-interest groups and geographic interest groups for public-speaking events, bringing with them a piece of the Fusion Applications user experience story – including demos. Come to the roundtable for a chance to chat with Andrew and me, but more importantly, take this opportunity to meet some of the Advocates firsthand and find out what they can offer to you and your professional group. For more information on the events and presentations that the Applications User Experience team will take part in at UKOUG, visit our Usable Apps Events page.

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• Microsoft .NET Web Programming: Web Sites versus Web Applications

  - by SAMIR BHOGAYTA

  In .NET 2.0, Microsoft introduced the Web Site. This was the default way to create a web Project in Visual Studio 2005. In Visual Studio 2008, the Web Application has been restored as the default web Project in Visual Studio/.NET 3.x The Web Site is a file/folder based Project structure. It is designed such that pages are not compiled until they are requested ("on demand"). The advantages to the Web Site are: 1) It is designed to accommodate non-.NET Applications 2) Deployment is as simple as copying files to the target server 3) Any portion of the Web Site can be updated without requiring recompilation of the entire Site. The Web Application is a .dll-based Project structure. ASP.NET pages and supporting files are compiled into assemblies that are then deployed to the target server. Advantages of the Web Application are: 1) Precompiled files do not expose code to an attacker 2) Precompiled files run faster because they are binary data (the Microsoft Intermediate Language, or MSIL) executed by the CLR (Common Language Runtime) 3) References, assemblies, and other project dependencies are built in to the compiled site and automatically managed. They do not need to be manually deployed and/or registered in the Global Assembly Cache: deployment does this for you If you are planning on using automated build and deployment, such as the Team Foundation Server Team Build engine, you will need to have your code in the form of a Web Application. If you have a Web Site, it will not properly compile as a Web Application would. However, all is not lost: it is possible to work around the issue by adding a Web Deployment Project to your Solution and then: a) configuring the Web Deployment Project to precompile your code; and b) configuring your Team Build definition to use the Web Deployment Project as its source for compilation. https://msevents.microsoft.com/cui/WebCastEventDetails.aspx?culture=en-US&EventID=1032380764&CountryCode=US

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• Windows Experience Index could not be computed

  - by Alexey Ivanov

  I've upgraded recently from Windows Vista to Windows 8. When I try to rate my computer, it accesses DirectX 9 performance, then processes to DirectX 10 tests: And it gets stuck at this point. In 5–10 minutes, it shows error message: The video card is rather old: Mobile Intel 965 Express Chipset Family. I'm pretty sure it does not support DirectX 10. Why does Windows assess it with DirectX 10? And how can I make it skip DirectX 10 tests and get the system rating? The driver was installed automatically by Windows 8 from Windows Update. Version: 8.15.10.2697 Date: 10/01/2012

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• The Numbers of Customer Experience

  - by Christie Flanagan

  This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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• Default User Id at Login different from User Name in Terminal Shell

  - by Bill

  During the Ubuntu 12.04 LTS installation, I was prompted to enter a user name and password, so that a corresponding account could be created and set up for login. I replaced the one that was provided by default (i.e. '70319', which is the Windows 7 admin id) with a user name/id of my choosing. Now, when I turn on the computer, and choose to enter the Ubuntu operating system, the login id that is displayed is 70319 - that is, the one provided by Windows 7. However, when I open up a Unix/Terminal shell, the user id that is displayed at the prompt is the one I entered during installation. Otherwise, the installation of Ubuntu was a success! Is there some way of changing the user id that is displayed at the Login screen, so that it is consistent with the one I entered during installation? If it's any help, I installed Ubuntu using wubi on an ASUS Eee PC 1011PX running Windows 7, and ASUS Express Gate Cloud. Further details regarding the setup/installation can be found at the following link: Installing Ubuntu on an Eee PC 1011PX

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• Fetch User's User agent,IP address

  Here i am going to give you example to fetch or to show or to store user's mobile/pc user agent, IP address.

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• multi-clients web application,should I use custom user controls or a common user control

  - by ValidfroM

  Say my company is going to build a complicated asp.net web form education system. One of the module is web based registration. To make it flexiable, we decide to use user control(ascx) with rule-engine (work flow) regulating all business logic behide them. Thus in future,for different clients, we can simply config basic existing rules or adding new rules.(Rules stored in db or XML per client). Now the question is how to deal with the user controls (ascx)? My opinion is for different client build diffrent user control from scratch. other voice is like reuse existing user controls.

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• "Cannot open user default database" error with "User Instance=True"

  - by Keith

  I have a desktop application that uses Sql user instancing. This is my connection string: "Data Source=.\SqlExpress; AttachDbFilename=C:\path\file.mdf; Integrated Security=True; User Instance=True; Connect Timeout=100;" My application creates this DB, downloads a load of data into it from a web service and then does a lot of actions with it. The problem comes when I attempt to re-open the connection. I get a SqlException: "Cannot open user default database. Login failed. Login failed for user 'myDomain\myusername'." This error makes no sense in this context - I have no default database. I'm logging in to an instance created just for the current application, running separately from SqlExpress. There's no other way to connect to this DB. If I start the SqlExpress service and connect to the default instance it won't be visible. It only exists for this application. The file on disk is locked by the SqlExpress instance service running under the application. if I stop the app and restart it the connection works first time, but fails on re-opening. If I just stop the app I can delete the .mdf files and begin again, but it still crashes when I re-open the connection. As my app started the instance running as me my current user should have access to every DB in the instance. This doesn't happen for other users of the same code, which suggests that it's a SQL config issue. Does anyone have any idea what causes this and how to work around it?

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• Is there an online user agent database?

  - by Gary Richardson

  How do you parse your user agent strings? I'm looking to get: Browser Browser Version OS OS Version from a user agent string. My app is written in perl and was previously using HTTP::BrowserDetect. It's a bit dated and is no longer maintained. I'm in no way tied to using perl for the actual lookup. I've come to the conclusion that automagic parsing is a lost cause. I was thinking of writing a crud type app to show me a list of unclassified UA's and manually keep them up to date. Does such an resource already exist that I can tap into? It would be awesome if I could make an HTTP call to look up the user agent info. Thanks!

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• User Dashboards Examples

  - by paulj3000

  Is there a place I can go and look at some UX templates for user dashboards? Show a customer's orders history, address, stuff like that?

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• Completely remove user account and create another with same name in Windows 7

  - by TeaJay

  Here's my question simply and then the details in case they help to get me an appropriate answer. Question: How can I completely and permanently delete a user account in Windows 7 so that I can create another one with the same user name without the computer name extension added, eg Jane Smith not Jane Smith.computer name? The details: I just did a clean install of Windows 7 Professional 32 bit. (My laptop crashed, I reinstalled Vista and restored backup files but things weren't working so I decided to just get Windows 7 since I had to start over anyway). I used Windows Easy Transfer to save just about everything, even customizing to include a user's appdata from Windows.old which was created when I reinstalled Vista -- not knowing that another windows.old file would be created with the installation of Windows 7. After installing Windows 7, I used Windows Easy Transfer to transfer the user file, appdata, to the new user account which I gave the same name (Jane Smith) in case having a different name would cause problems with reading files or something. Afterwards, I realized that I did not want ALL of that junk. So, I thought no problem, I'll just delete the user account I just created, nothing lost, and create another one this time transferring only the files I wanted (using the customize option in windows easy transfer). I wanted to keep the same user name, e.g. Jane Smith, so after I deleted the user account I checked the files, and I didn't see. It was late so I went to bed and the next morning I created a new user with that same name (Jane Smith). The files looked fine if I remember correctly. Meanwhile, I updated the computer and it restarted a couple times. As I was moving files to the "Jane Smith" user account file, things weren't working as they should. I was actually moving files to the deleted user account and that the current user account was named "Jane Smith.computer name" and that's where the files needed to go. I don't like this. It's too confusing. I want just "Jane Smith". How can I do this without just changing the user name (which doesn't change it in the file path etc)? I want the first one GONE. If I can't do this, is it a problem to create an account with another name and still transfer files to it without path or other problems? I hope this question makes sense and that someone can help me. Thank you in advance!

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• How Visual WebGui helps ASP.NET Cloud-based apps

  - by Visual WebGui

  Everyone is talking about Cloud computing and moving to the cloud (public or private), but very few have actually done it so far. The reason is that the process of migrating existing applications to the cloud is a lot more complicated than one might think which is exactly where the Visual WebGui technology comes in for a rescue. In the past year the Visual WebGui R&D Team have been intensively working on a tool-based solution that gives Microsoft application developers and enterprises a simpler...(read more)

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• Migration & Modernization: Windows/VB6 Apps to ASP.NET HTML5

  - by Visual WebGui

  I would like to invite you to a webinar we are doing in collaboration with Jeffrey S. Hammond , Principal Analyst serving Application Development & Delivery Professionals at Forrester Research. The webinar is free and it will will introduce the substantial changes brought on by the move to Web Applications and Open Web architectures, and the challenges it places on application development shops. We’ll also introduce how we at Gizmox are helping client navigate this mobile shift and evolve existing...(read more)

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• A design pattern for data binding an object (with subclasses) to asp.net user control

  - by Rohith Nair

  I have an abstract class called Address and I am deriving three classes ; HomeAddress, Work Address, NextOfKin address. My idea is to bind this to a usercontrol and based on the type of Address it should bind properly to the ASP.NET user control. My idea is the user control doesn't know which address it is going to present and based on the type it will parse accordingly. How can I design such a setup, based on the fact that, the user control can take any type of address and bind accordingly. I know of one method like :- Declare class objects for all the three types (Home,Work,NextOfKin). Declare an enum to hold these types and based on the type of this enum passed to user control, instantiate the appropriate object based on setter injection. As a part of my generic design, I just created a class structure like this :- I know I am missing a lot of pieces in design. Can anybody give me an idea of how to approach this in proper way.

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• Run script after switching user account "to the same account"

  - by Peter Sivák

  In Ubuntu, when I click on Switch User Account... and then choose the same account to log in (for example if my name is John Smith, I click on switch user account and then log into the John Smith account again), how can I run a script after that? (I know, that I can run a script after "first" login by putting it in /etc/profile file, but this script is not executed again when I choose switch user account and then immediately log in back to the same account.)

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• Specifying an additional Applications directory on Mac OS X

  - by 341008

  Is there any way I can specify an additional Applications directory. I basically want to keep the applications that come with Mac OS X in the default Applications directory, but, install all third-party software to a different directory which is in a separate partition. I want to retain all advantages of the actual Applications directory such as the one where copying files from a .dmg to the Applications folder installs software.

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• Regexp that matches user-agents of end-user browsers but NOT crawlers with >90 % accuracy

  - by knorv

  I'm trying to construct a regexp that will evaluate to true for User-Agent:s of "browsers navigated by humans", but false for bots. Needless to say the matching will not be exact, but if it gets things right in say 90 % of cases that is more than good enough. My approach so far is to target the User-Agent string of the the five major desktop browsers (MSIE, Firefox, Chrome, Safari, Opera). Specifically I want the regexp NOT to match if the user-agent is a bot (Googlebot, msnbot, etc.). Currently I'm using the following regexp which appears to achieve the desired precision: ^(Mozilla.*(Gecko|KHTML|MSIE|Presto|Trident)|Opera).*$ I've observed small number of false negatives which are mostly mobile browsers. The exceptions all match: (BlackBerry|HTC|LG|MOT|Nokia|NOKIAN|PLAYSTATION|PSP|SAMSUNG|SonyEricsson) My question is: Given the desired accuracy level, how would you improve the regexp? Can you think of any major false positives or false negatives to the given regexp? Please note that the question is specifically about regexp-based User-Agent matching. There are a bunch of other approaches to solving this problem, but those are out of the scope of this question.

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• Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

  - by mvaughan

  By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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• Need help deciding if Joomla! experience as a good metric for hiring a particular prospective employee.

  - by Stephen

  My company has been looking to hire a PHP developer. Some of the requirements for the job include: an understanding of design patterns, particularly MVC. some knowledge of PHP 5.3's new features. experience working with a PHP framework (it doesn't matter which one). I interviewed a man today who's primary work experience involved working with Joomla!. As an employee, he will be required to work on existing and new web applications that use Zend Framework, CakePHP and/or CodeIgniter. It is my opinion that we shouldn't dismiss hiring a developer just because he has not used the same technologies that he'll be using on the job. So, I'd like to know about the kind of coding experience working with Joomla! can provide. I've never bothered to take more than a brief look (if that) at the Joomla! package, so I'm hoping to lean on the knowledge of my peers. Would you consider Joomla! to contain a professional code-base? Is the package well organized, and/or OO in general, or is it more like WordPress where logic and presentation are commingled? When working with Joomla!, is the developer encouraged to use best practices? In your opinion, would experience working with Joomla! garner the skills needed to get up to speed with Zend or CakePHP quickly, or will there be a steep learning curve ahead of the developer? I'm not saying that Joomla! is a bad technology, or even that it is lower on the totem pole when compared to the frameworks I've mentioned. Maybe it's awesome, I dunno. I simply have no idea!

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• List of Hidden / Virtual Windows User Accounts

  - by Synetech inc.

  I’m trying to find a way to get a comprehensive list of user accounts on a Windows 7 system, including hidden ones. The User Accounts dialog (>control userpasswords2) only shows the normal user accounts, and even the Local User and Groups editor only shows normal user accounts and standard hidden/disabled ones like Administrator and Guest. The Select Users or Groups dialog has a Find Now button which which combines users and groups, but alas, it has the same contents as the LUG. I’m looking for a more comprehensive list that includes “super-hidden” / virtual user accounts like TrustedInstaller (or to be more accurate, NT Service\TrustedInstaller—notice the different “domain”). I checked HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList, but the SpecialAccounts key does not exist. I also checked HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList, and while it does have the SystemProfile, LocalService, and NetworkService accounts listed, it does not have others (like TrustedInstaller and its ilk). TrustedInstaller specifically is a little confusing because it is a user, a service, and an executable file. I am using it as an example because it is “super hidden” in that it does not seem to be listed in any sort of user list. (As an experiment, I tried searching the whole registry for “trustedinstaller” to see if I could find a place where it is listed as a user, but found none.) To be clear, what I am looking for is a list of all accounts that can be used in a user input-field such as in permissions dialogs or as a runas argument.

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• West Palm Beach .Net User Group May 25th User Group Meeting Update

  - by Sam Abraham

  Just returned from the West Palm Beach .Net User Group Meeting featuring Shervin Shakibi who spoke to us about What’s New in Silverlight 4.0.  It was a great talk where the audience was fully engaged with Shervin as he spoke about and demonstrated the various new features of Silverlight 4.0. We enjoyed free pizza and soda as well as a free raffle with every attendee leaving home with a freebie.   For our June Meeting, Don Demsak, Microsoft MVP, will be speaking to us about WCF Data Services.  We will continue to have free pizza and a free raffle with great prizes, so hope to see you all there. Below are some photos from The West Palm Beach .Net User Group May 25th meeting with Shervin Shakibi. See you next Month for our June 22nd meeting, 6:30 PM at CompTec   Sam Abraham Site Director - West Palm Beach .Net User Group

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• Free SQL Server training? Now you’re talking.

  - by Fatherjack

  SQL Server user groups are everywhere, literally all over the globe there are SQL Server professionals meeting on a regular basis, sharing ideas, solving problems, learning about how to do new stuff and new ways to do old stuff and it’s all for free. I don’t have detailed figures but of all the SQL Server professionals there are only a small number of them attend these user groups. Those people are the people that are taking the time and making then effort to make themselves better at their chosen trade, more employable and having a good time. For free. I don’t know why but there are many people that don’t seem to want to be the best they can be. Some of you enlightened people that do already attend could be doing more though. Have you ever spoken at  your group? Not just in the break while you have a mouthful of pizza and a drink in your hand but had the attention of the whole group listen to you speak. It doesn’t need to be a full hour, it doesn’t need to be some obscure deeply technical demonstration of SQL Server internals, just a few minutes on something that you do that might help other people with their daily work. A neat process that helps you get from Problem A to Solution B. There is no need to get concerned that becoming a speaker means that you suddenly have to know more than anyone else in the room. This is you talking about something that you experienced. What you did, what you would repeat, what you might do differently next time. No one in the audience can pick you up on a technicality. If someone comes out with a great idea that you hadn’t thought of, say “That’s a great idea, I didn’t think of that while we had the problem on our hands. I’ll try to remember that for next time”. If someone is looking to show you up for picking the wrong decision (and this, in my experience, is very uncommon indeed) then you simply give a reply like “Well, at the time we chose that option. Perhaps another time then we would tackle things differently but we were happy with how our solution worked”. It’s sharing things like this that makes user groups have a real value, talking about how you coped with or averted a disaster, a handy little section of code or using a tool in a particular way that you take for granted that might, just might, be something that other people haven’t thought of that solves a problem or saves some time for them. At the next meeting you might get the same benefit from a different person and so it goes on. As individuals benefits so the community benefits. For free. Things I encourage you to do; If you are a chapter or user group leader; encourage someone from your group who has never spoken before to start speaking. If you are a chapter or user group attendee that hasn’t spoken before; speak for at least 5 minutes on something related to SQL Server at any group meeting. If you don’t currently attend a user group; please go along to you nearest one when they are meeting next and invest in yourself and your future. UK user group details are here: http://sqlsouthwest.co.uk/national_ug.htm , PASS chapters outside the UK are found via http://www.sqlpass.org/PASSChapters/LocalChapters.aspx. If you are unsure of how you might achieve any of these things then get in touch with me*, I’ll give you specific advice on getting started on any of the above points and help you prove to yourself what you are capable of. SQL Community – be part of it and make it better. Let me know how you get on in the comments.

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• Learning language is enough to create average applications ?

  - by Freshblood

  Many books teach a programming language. However, knowing a specific language is not the same as knowning application or GUI design nor project layout. So, attempting to make an average application fails after learning a language. It is clear that knowing a language is not enough to make an application. If you agree with what I have said, why doesn't anyone mention this instead of teaching pure language syntax and features? Why books don't mention how to make a better application ?

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• John Burke's Welcome to the Applications Strategy Blog

  - by ken.pulverman

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