Laptop shuts down randomly without warning
- by Robert P.
My Asus Zenbook UX32V turns off randomly when I'm working on it. This happens both when the computer is recently turned on (5 minutes), and after being on for several days.
I'm not running any heavy software
The laptop is not heating
The fan is not working on the maximum capacity (it's not heating)
It happens when the laptop is lying still on the table
It is no warning, it simply goes black
It happens both when charging and on battery
My guess is that it suddenly lose power somehow. What puzzles me is that I can flip the laptop upside down, sideways, shake it, etc. without it shutting off. This makes me think it's not something that's loose causing occasional short-circuits. I realize that the laptop probably doesn't like flipping and shaking, but it was the best way I could troubleshoot.
I rarely turn the computer off, only have it in hibernate or sleep mode (most often hibernate). I've never experienced that the laptop is off when I wake it up from sleep mode. I've had the problem for a few months and it happens 2-8 times a week.
Specs:
Asus Zenbook UX32V
Windows 8.1 (it happened in Windows 8.0 too)
Intel i5-3317U CPU @ 1.70GHz
The laptop is approx 1.5 years, but it has a small dent on one of the sides that probably voids the warranty. The dent has been there since week one and I don't think it's related to the problems I'm having now.
Does anyone have a clue what might cause this, and how it might be fixed?
I've read all other questions (some of which are listed below) that seem related to my issue, but none report the same behavior as I'm experiencing. Most report heavy games, heating etc.
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