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  • AWS RDS connection count

    - by wmarbut
    I am using AWS RDS with MySQL for a project and have a "large" instance. The documentation is clear on what this means as far as compute resources and RAM goes, but I can't find anything that documents how many open database connections that I can have. The app that I am using is PHP and it utilizes PDO with persistent connections. This means that the number of open connections could reach the maximum number of PHP child processes running at any given point. How do I ensure that my RDS instance has a max connections setting high enough to be comfortable with this?

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  • ERP Customizations...Are your CEMLI’s Holding You Back?

    - by Di Seghposs
    Upgrading your Oracle applications can be an intimidating and nerve-racking experience depending on your organization’s level of customizations. Often times they have an on-going effect on your organization causing increased complexity, less flexibility, and additional maintenance cost. Organizations that reduce their dependency on customizations: Reduce complexity by up to 50% Reduce the cost of future maintenance and upgrades  Create a foundation for easier enablement of new product functionality and business value Oracle Consulting offers a complimentary service called Oracle CEMLI Benchmark and Analysis, which is an effective first step used to evaluate your E-Business Suite application CEMLI complexity.  The service will help your organization understand the number of customizations you have, how you rank against your peer groups and identifies target areas for customization reduction by providing a catalogue of customizations by object type, CEMLI ID or Project ID and Business Process. Whether you’re currently deployed on-premise, managed private cloud or considering a move to the cloud, understanding your customizations is critical as you begin an upgrade.  Learn how you can reduce complexity and overall TCO with this informative screencast.  For more information or to take advantage of this complimentary service today, contact Oracle Consulting directly at [email protected]

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  • Manipulating Human Tasks (for testing) by Mark Nelson

    - by JuergenKress
    A few months ago, while working on a BPM migration, I had the need to look at the status of human tasks, and to manipulate them – essentially to just have a single user take random actions on them at some interval, to help drive a set of processes that were being tested. To do this, I wrote a little utility called httool.  It reuses some of the core domain classes from my custom worklist sample (with minimal changes to make it a remote client instead of a local one). I have not got around to documenting it yet, but it is pretty simple and fairly self explanatory.  So I thought I would go ahead and share it with folks, in case anyone is interested in playing with it. You can get the code from my ci-samples repository on java.net: git clone git://java.net/ci4fmw~ci-samples It is in the httool directory. I do plan to get back to this “one day” and enhance it to be more intelligent – target particular task types, update the payload, follow a set of “rules” about what action to take – so that I can use it for more driving more interesting test scenarios.  If anyone is feeling generous with their time, and interested, please feel free to join the java.net project and hack away to your heart’s content. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Mark Nelson,Human Task,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • How to write PowerShell code part 4 (using loop)

    - by ybbest
    In this post, I’d like to show you how to loop through the xml element. I will use the list data deletion script as an example. You can download the script here. 1. To perform the loop, I use foreach in powershell. Here is my xml looks like <?xml version="1.0" encoding="utf-8"?> <Site Url="http://workflowuat/npdmoc"> <Lists> <List Name="YBBEST Collaboration Areas" Type="Document Library"/> <List Name="YBBEST Project" /> <List Name="YBBEST Document"/> </Lists> </Site> 2. Here is the PowerShell to manipulate the xml. Note, you need to get to the $configurationXml.Site.Lists.List variable rather than $configurationXml.Site.Lists foreach ($list in $configurationXml.Site.Lists.List){ AppendLog "Clearing data for $($list.Name) at site $weburl" Yellow if($list.Type -eq "Document Library"){ deleteItemsFromDocumentLibrary -Url $weburl -ListName $list.Name }else{ deleteItemsFromList -Url $weburl -ListName $list.Name } AppendLog "Data in $($list.Name) at $weburl is cleared" Green } How to write PowerShell code part 1 How to write PowerShell code part 2 How to write PowerShell code part 3 How to write PowerShell code part 4

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  • So Singletons are bad, then what?

    - by Bobby Tables
    There has been a lot of discussion lately about the problems with using (and overusing) Singletons. I've been one of those people earlier in my career too. I can see what the problem is now, and yet, there are still many cases where I can't see a nice alternative - and not many of the anti-Singleton discussions really provide one. Here is a real example from a major recent project I was involved in: The application was a thick client with many separate screens and components which uses huge amounts of data from a server state which isn't updated too often. This data was basically cached in a Singleton "manager" object - the dreaded "global state". The idea was to have this one place in the app which keeps the data stored and synced, and then any new screens that are opened can just query most of what they need from there, without making repetitive requests for various supporting data from the server. Constantly requesting to the server would take too much bandwidth - and I'm talking thousands of dollars extra Internet bills per week, so that was unacceptable. Is there any other approach that could be appropriate here than basically having this kind of global data manager cache object? This object doesn't officially have to be a "Singleton" of course, but it does conceptually make sense to be one. What is a nice clean alternative here?

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  • Are You "INFOCUS"? We are!

    - by user709270
    The JD Edwards team is looking forward to participating in JD Edwards INFOCUS, the inaugural JD Edwards EnterpriseOne deep dive conference from Quest International Users Group. We've worked diligently with the leadership of Quest’s JD Edwards Special Interest Groups (SIGs) and Regional User Groups (RUGs) to make sure this national user event delivers JD Edwards content that meets the needs of the community. Plus, this event is being held right in JD Edwards’ backyard… Denver (Broomfield), Colorado! JD Edwards INFOCUS will be held November 7-9 at the Omni Interlocken Resort. Through our Product Strategy, Development and Support teams, Oracle will provide support for education sessions in these key tracks: · HCM · Financials · Manufacturing and Distribution · Real Estate Industry Forum · Supply Chain · Tools & Technology Oracle will host a JD Edwards EnterpriseOne Support demo booth to showcase many of the new capabilities available to you plus best practice approaches with existing capabilities, all to enhance your support experience. Oracle is also hosting a classroom-based Upgrades Workshop to explore methodology for a complete JD Edwards EnterpriseOne ERP software upgrade project. Space is limited so pre-register at QuestDirect.org/INFOCUS by adding the workshop to your agenda using the Agenda Builder on the Education tab. Finally, participate in one of the many enhancement discussions for key JD Edwards solutions at INFOCUS and contribute to the future of  JD Edwards through an interactive forum.  All of this is part of the 140+ education sessions being offered by the customer and vendor community.   There’s a lot of buzz around this conference, so don’t delay in registering key members of your team today.  We look forward to seeing you there so register NOW!

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  • Writing an SVN hook that updates copy of committed code

    - by Jordan Reiter
    I have a SVN repository with a lot of sub-projects stored in it. Right now in my post-commit I just loop through all possible folders on the machine and run svn update on each: REPOS="$1" REV="$2" DIRS=("/path/to/local/copy/firstproject" "/path/to/local/copy/anotherproject" ... "/path/to/local/copy/spam") LOGNAME=`/usr/bin/whoami` for DIR in ${DIRS[@]} do cd $DIR sudo /usr/bin/svn update --accept=postpone 2>&1 | logger logger "$LOGNAME Updated $DIR to revision $REV (from $REPOS) " done The problem is that this is slow and redundant when I'm just committing the subfolder of one of the projects. I'm wondering if there's a better way of identifying which of the DIRS I should use and only update that one. Is there some way to do this? As far as I can tell there's no way to determine which part of a repo was committed and thus which directory needs to be updated. Is the only alternative to create a separate repository for each project? (Probably should have done that from the start, if so...)

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  • Salary and profit distribution in game industry?

    - by drowneath
    A couple years ago, I started a group/team of passionate people in game development. I was the one who had the idea to form a group that will (hopefully) later be a company/real studio. I was the one who gathered the people too. We are consisting of only a few people (< 10 people) and everyone has their own specialties in game development. For some reason, everyone agreed to make me the executive director of the group. We are currently focused in creating flash games and mobile games. Until now, we have created a few free game titles and gained profit from some freelancing projects. Since I have no prior experience in running a "company", I decided to split the profit we gained from projects equally regardless of the member's role in the company, as long as he/she is involved in and have contributed a decent amount of work to the development of the project. My questions are: What is the correct way to split profit that is gained from freelance projects that are developed together? Once we've released enough products and ready to register our company legally, what about the salary? What benefits do I have from being the founder and the director? I'm not a control-freak, but I want everything to be clear.

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  • Thoughts on the new JavaFX by Jim Connors

    - by Jacob Lehrbaum
    First, a brief editorial if I may.  The upcoming JavaFX 2.0 platform has been getting overwhelmingly positive reaction from the community so far.  While the public sentiment seems to be cautiously optimistic, I've heard nothing but positive reactions from everyone that I've spoken to about the platform.   In fact, many of the early adopters of JavaFX have told us directly that they are very encouraged about the direction the platform is taking.One such early adopter is Oracle's own Jim Connors.  As his day job, Jim is a principal sales consultant (basically an engineer that supports Oracle's sales efforts) in the New York area.  However, Jim also co-wrote a book with Jim Clarke and Eric Bruno on JavaFX and has spoken and conducted training sessions at events like the New York Java Developer Day, the Java Road Trip, and other events.In his thoughtful editorial, Jim discusses some of the reasons why he believes the new directions Oracle is taking JavaFX make sense, including:Better developer toolsLower barriers to adoption -> better accessibility to existing Java developersImproved performanceMore flexibility (ability to use other dynamic languages, etc)To read more about Jim's thoughts on the new JavaFX, check out his blog.  Or if you want to learn more about the JavaFX platform, pick up a copy of his book.  And if you still want to use JavaFX Script, you can check out Project Visage

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  • Avoid Memory Leaks in SharePoint2010 Development

    - by ybbest
    When you develop SharePoint solution using code, you need to Dispose SPWeb appropriately to avoid memory Leaks. The general guideline for this are: Dispose Not to dispose OpenWebEnumerating Webs or AllWebs ParentWebRootWeb SPWeb from SPContext There are more rules than the one list above and as a smart SharePoint developer, you do not have to memories all the rules .There is a tool called SharePoint Dispose Checker which can help you to find potential memory leak. To use SPDisposeChecker in you solution, you need to download the tool from MSDN Code Gallery and install it in your development machine as follow. 1. Run the installer with elevated privilege. 2. Accept the agreement and click next. 3. Select those two options and click next. 4. Select Everyone and click Next. 5. Go to Toolsà SharePoint Dispose Check to Configure the SPDisposeCheck. 6. You can change the Treat problems as Errors to Warnings. 7. after clicking Save, you are all set to use the tool.Recompile my project , I can get the result below. References: SharePoint 2007/2010 “Do Not Dispose Guidance” + SPDisposeCheck

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  • Help on TileMapRenderer

    - by Crypted
    In my project, I'm trying to render a map using TileMapRenderer. But it doesn't show anything when I render it. But when I use some other files from a tutorial they are rendered correctly. When debugging my TileAtlas instance shows the size as 0. I have used Texture Packer UI for packing the images. Comparing with the tutorial's files, I can see that the index starts from 1 in my file and 0 in the tutorial. But changing it to 0 wouldn't work also. map.png format: RGBA8888 filter: Nearest,Nearest repeat: none Map rotate: false xy: 0, 0 size: 32, 32 orig: 32, 32 offset: 0, 0 index: 1 Map rotate: false xy: 32, 0 size: 32, 32 orig: 32, 32 offset: 0, 0 index: 2 Map rotate: false xy: 64, 0 size: 32, 32 orig: 32, 32 offset: 0, 0 index: 3 Map rotate: false xy: 96, 0 size: 32, 32 orig: 32, 32 offset: 0, 0 index: 4 Map rotate: false xy: 128, 0 size: 32, 32 orig: 32, 32 offset: 0, 0 index: 5 Here is the begining of the tmx file. <?xml version="1.0" encoding="UTF-8"?> <map version="1.0" orientation="orthogonal" width="20" height="20" tilewidth="32" tileheight="32"> <tileset firstgid="1" name="a" tilewidth="32" tileheight="32"> <image source="map.png" width="256" height="32"/> </tileset> <layer name="Tile Layer 1" width="20" height="20"> <data> <tile gid="2"/> <tile gid="2"/> Apart from that the tutorial files and my files seems to be similar. Can anyone help me here.

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  • So, "Are Design Patterns Missing Language Features"?

    - by Eduard Florinescu
    I saw the answer to this question: How does thinking on design patterns and OOP practices change in dynamic and weakly-typed languages? There it is a link to an article with an outspoken title: Are Design Patterns Missing Language Features. But where you can get snippets that seem very objective and factual and that can be verified from experience like: PaulGraham said "Peter Norvig found that 16 of the 23 patterns in Design Patterns were 'invisible or simpler' in Lisp." and a thing that confirms what I recently seen with people trying to simulate classes in javascript: Of course, nobody ever speaks of the "function" pattern, or the "class" pattern, or numerous other things that we take for granted because most languages provide them as built-in features. OTOH, programmers in a purely PrototypeOrientedLanguage? might well find it convenient to simulate classes with prototypes... I am taking into consideration also that design patterns are a communcation tool and because even with my limited experience participating in building applications I can see as an anti-pattern(ineffective and/or counterproductive) for example forcing a small PHP team to learn GoF patterns for small to medium intranet app, I am aware that scale, scope and purpose can determine what is effective and/or productive. I saw small commercial applications that mixed functional with OOP and still be maintainable, and I don't know if many would need for example in python to write a singleton but for me a simple module does the thing. patterns So are there studies or hands on experience shared that takes into consideration, all this, scale and scope of project, dynamics and size of the team, languages and technologies, so that you don't feel that a (difficult for some)design pattern is there just because there isn't a simpler way to do it or that it cannot be done by a language feature?

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  • Developing geometry-based Web Services for WebLogic | Part 1 by Ronald van Luttikhuizen

    - by JuergenKress
    In a recent project we developed Web Services that expose geographical data in their operations. This blog explains the use case for the service, gives an overview of the software architecture, and briefly discusses GML as markup language for geographical data. Part 2 of this blog provides pointers on the implementation of the service while part 3 discusses the deployment on Oracle WebLogic Server. Use Case The "BAG" (Basisregistratie Adressen en Gebouwen) is a Dutch national database containing information on all addresses and buildings in the Netherlands, and is maintained by Dutch municipalities. For several object types the BAG also maintains the associated geographical location and shape; for example for premises and cities. Read the complete article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Ronald van Luttikhuizen,Vennester,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • How to become a Kernel/Systems/Device driver programmer?

    - by accordionfolder
    Hello all! I currently work in a professional capacity as a software engineer working with the Android OS. We work at integrating our platform as a native daemon among other facets of the project. I primarily work in Java developing the SDK and Android applications, but get to help with the platform in C/C++. Anywho, I have a great interest to work professionally developing low level for linux. I am not unhappy in my current position and will hang around as long as the company lets me (as a matter of fact I quite enjoy working there!), but I would like to work my way that direction. I've been working through Linux Kernel Development (Robert Love) and The Linux Programming Interface (Michael Kerrisk) (In addition to strengthening my C skills at every chance I get) and casually browsing Monster and similar sites. The problem I see is, there are no entry level positions. How does one break into this field? Anytime I see "Linux Systems Programmer" or "Linux Device Driver Programmer" they all require at the minimum 5-7 years of relevant experience. They want someone who knows the ropes, not a junior level programmer (I've been working for 7 months now...). So, I'm assuming, that some of you on stackoverflow work in a professional capacity doing just what I would like to do. How did you get there? What platforms did you use to work your way there? Am I going to have a more difficult time because I have my bachelors in CSC as opposed to a computer engineer (where they would experience a bit more embedded, asm, etc)?

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  • Java Spotlight Episode 35: JVM Performance and Quality

    - by Roger Brinkley
    Tweet Interview with Vladimir Ivanov, Ivan Krylov, Sergey Kuksenko on the JDK 7 Java Virtual Machine performance and quality. Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador, and Alexis Moussine-Pouchkine, Java EE Developer Advocate. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Java 7 Launch Event GlassFish 3.1.1 re-planning done, first RC on July 7th, lots of component updates following customer and community feedback Mojarra 2.1.2 is here, just a little ahead of the GlassFish 3.1.1 release. In other JSF-related news, JSF 2.0 has a first expert draft New OpenJDK Project proposed: JDK 7 Update Events June 20-23 JAX, San Jose, CA June 21 Java + MySQL Webinar at 9:00 AM PDT June 21-23 JaZoon, Zurich, Switzerland June 22nd and 28th GlassFish Webinars (one in Portuguese) June 29-July 2 12th Forum Internatioal Software Livre, Porto Alegre, Brazil July 3, Sao Jose do Rio Preto, Brazil July 5, Brasilia, Brazil (DFJUG) July 6, Goiania, Brazil (GOJava) July 6-10 The Developers Conference, Sao Paulo, Brazil July 7 Java 7 Launch Event live in Redwood Shores, CA; Sao Paulo, BR; London, England. July 9, Joao Pessoa, Brazil (PBJUG) July 11, Natal, Brazil (JavaRN) July 14, Fortaleza, Brazil (CEJUG) July 16, Salvador, Brazil (JavaBahia) July 19, Toledo, Brazil (UNIPAR) July 21, Maringa, Brazil (RedFoot) Feature interview This weeks feature interview is with Vladimir Ivanov, HotSpot JVM Quality Engingeer;  Ivan Krylov, Licensee Engineering;  and Sergey Kuksenko, Java SE Performance Team on the JDK 7 Java Virtual Machine peformance and quality. What's Cool Ongoing OpenJDK Bylaws ratification results Show Transcripts Transcript for this show is available here when available

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  • 4 Top Tips from the Exceptional DBA Award judges

    - by Rebecca Amos
    There's still time to celebrate your achievements as a DBA – or those of a DBA you know – by submitting a nomination for the Exceptional DBA Awards 2011. To help you get started, here are some top tips from the judges on what they're looking for from this year's winner [hint: it's very likely you're already exceptional!]: "An Exceptional DBA must be able to communicate effectively and clearly with both technical people and the client." Steve Jones. "Exceptional DBAs are like police officers: we're here to serve and protect. Both serving and protecting are vital parts of the job, and we can't just focus on one." Brent Ozar "DBA work can be routine. Exceptional DBAs are enthusiastic about their work and are rarely bored, as there is always something new to learn and master." Brad McGehee. "Remember that cost is an important factor for your company. The ability to save your company money with a different technical solution will make you an Exceptional DBA, and can make you exceptionally well liked." Rodney Landrum. So whether you've brought a team together for a project, taken steps to protect the security of your servers, or learnt a new topic to understand an element of your job better, it's likely you’re already taking the steps that make you the Exceptional DBA the judges are looking for. To get more insider info from the judges, download your free poster of their top tips, and then get started on your entry: www.exceptionaldba.com.

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  • What's the best license for my website?

    - by John Maxim
    I have developed a unique website but do not have a lot of fund to protect it with trademark or patents. I'm looking for suggestions so that when my supervisor gets my codes, some laws restrict anyone from copying it and claim their work. I'm in the middle of thinking, making the application a commercial one or never allowing it to be copied at all. What kind of steps am I required to take in order to make full measurements so my applications are fully-protected? I've come across a few, one under my consideration is MIT license. Some say we can have a mixture of both commercial and MIT. I would also like to be able to distribute some functions so it can be modified by others but I'd still retain the ownership. Last but not least, it's confusing when I think of protecting the whole website, and protecting codes by codes in division. How should we go about this? Thanks. N.B I have to pass it over to the supervisor as this is a Uni project. I need this to be done within 2 weeks. So time to get my App protected is a factor here.

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  • links for 2010-04-15

    - by Bob Rhubart
    e-Energy 2010 in Passau : Franz Haberhauer's Weblog Fresh off his participation in a panel at the 1st Int' Conf. on Energy-Efficient Computing and Networking at the University of Passau, Germany, Franz Haberhauer offers some background on the CoolThreads/Chip Mulitthreading Technology and its role in greener datacenters. (tags: oracle sun datacenter Mulitthreading) Oracle Enterprise Manager Grid Control: New Recommended Bundle Patch (APR 2010) - 9405592 for Patch Automation on EM 10.2.0.5 Notes and a short FAQ on the Recommended Bundle Patch 9405592 for Oracle Enterprise Manager Grid Control. (tags: architect entarch grid oracle otn) Vijaykumar Yenne: Customizing Spaces UI Vijaykumar Yyenne explains how to leverage the Extend Spaces Project on the Oracle Technology Network to customize Oracle WebCenter site templates. (tags: enterprise2.0 oracle otn webcenter) Knut Vatsendvik: Catch Me If You Can "Suppose you have a Proxy based Web Service using Oracle Service Bus. In a stage in the request pipeline, you are using a Publish action to publish the incoming message to a JMS queue using a Business Service. What if the outbound transport provider throws an exception (outside of your pipeline)? Is your pipeline able to catch the error with an error handler?" -- Knut Vatsendvik (tags: oracle otn soa esb weblogic architect) Pete Wang: Coherence Configuration For Multiple HA SOA Domains Quick tips from Pete Wang on the Oracle Coherence settings necessary for creating multiple SOA HA domains. (tags: architect coherence oracle otn soa) Warren Baird: New Walkthrough Capability in AutoVue 20 Warren Baird describes new features in Oracle AutoVue 20 that allow viewing a 3D model of a building from the inside. (tags: architect entarch oracle otn) Peter Wang: How to implement multi-source XSLT mapping in Oracle SOA Suite 11g BPEL In SOA 11g, you can create a XSLT mapper that uses multiple sources as the input. Pete Wang shows you how. (tags: oracle otn soa bpel architect)

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  • Remastered King’s Quest Games Offer Classic Gaming on Modern Machines

    - by ETC
    If you were a fan of the King’s Quest series of adventure games from the 1980s and 1990s, you’ll be thrilled to see them remastered with enhanced graphics, polished voice acting, and more. Gaming studio AGD Interactive has been engaged in a multi-year project to remaster and freely release the classic King’s Quest games. They started with King’s Quest I in 2001, moved on to King’s Quest II, and just recently released King’s Quest III (see in the screenshot above). The gameplay for all three games is excellent and really captures the feel of the original games (with better graphics, quality voice acting, and adjustments made for modern computers). When you run the game you first get a small pre-launch console. There you can make adjusts to the game before launching it. We’d recommend you enable the pixel doubling filter. It make the game a little blockier (hey you are playing a 1980s remake!) but it fills up high resolution monitors more effectively. Hit up the link below to download King’s Quest Redux I-III free of charge for both Windows and Mac computers. King’s Quest Redux [AGD Interactive via @cbeust] Latest Features How-To Geek ETC Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) Manage Your Favorite Social Accounts in Chrome and Iron with Seesmic E.T. II – Extinction [Fake Movie Sequel Video] Remastered King’s Quest Games Offer Classic Gaming on Modern Machines Compare Your Internet Cost and Speed to Global Averages [Infographic] Orbital Battle for Terra Wallpaper WizMouse Enables Mouse Over Scrolling on Any Window

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  • Solarwinds SDK/customisation

    - by Shane
    Hi, Sorry if this is the wrong place to post, but it is a hybrid serverfault/stackoverflow question. I've been directed to take a look at Solarwinds, which is an excellent network monitoring solution, for an internal project. Basically we want to write our own panel to display information custom to our network infrastructure. Has anyone done anything like this, or know if there is a plugin SDK giving developer access? [edit:] Also, if anyone knows of any other Solarwinds-type open source network solutions, please let me know. Cheers, Shane

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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • SQL SERVER – Copy Statistics from One Server to Another Server

    - by pinaldave
    I was recently working on a performance tuning project in Dubai (yeah I was able to see the tallest tower from the window of my work place). I had a very interesting learning experience there. There was a situation where we wanted to receive the schema of original database from a certain client. However, the client was not able to provide us any data due to privacy issues. The schema was very important because without having an access to underlying data, it was a bit difficult to judge the queries etc. For example, without any primary data, all the queries are running in 0 (zero) milliseconds and all were using nested loop as there were no data to be returned. Even though we had CPU offending queries, they were not doing anything without the data in the tables. This was really a challenge as I did not have access to production server data and I could not recreate the scenarios as production without data. Well, I was confused but Ruben from Solid Quality Mentors, Spain taught me new tricks. He suggested that when table schema is generated, we can create the statistics consequently. Here is how we had done that: Once statistics is created along with the schema, without data in the table, all the queries will work as how they will work on production server. This way, without access to the data, we were able to recreate the same scenario as production server on development server. When observed at the script, you will find that the statistics were also generated along with the query. You will find statistics included in WITH STATS_STREAM clause. What a very simple and effective script. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology Tagged: SQL Statistics, Statistics

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  • Why upgrade from SQL 2005 to SQL 2008 R2?

    - by GordyII
    have been tasked to write a document outlining the best reasons to use SQL 2008 R2 instead of SQL 2005 for my brand new BI project. We have a policy of only using two versions at a time and there are still SQL 2000 boxes around here somewhere.... I know the microsoft line on as per this link. http://www.microsoft.com/sqlserver/2008/en/us/why-upgrade.aspx What I want to know is your opinions of which are the best features and why. So if you can help me try to convince management to use a product which is actually up to date, I would appreciate it.

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  • New Demos SOA Suite (11.1.1.6) & SOA Suite Foundation Pack (11.1.1.6)

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert GSE: SOA & FP (11.1.1.6) Platforms Portable Version – Available SOA 11g Platform FP 11g Platform All SOA/BPM 11g Solutions OFM Demos Corner GSE Offerings Scheduling Demos on GSE Support GSE is pleased to announce the availability of SOA and Foundation Pack 11g (11.1.1.6) Platform Portable images. Portable images now come as a VBox appliance. SOA 11.1.1.6 Platform Portable Version This portable image comes with latest SOA Suite products installed and configured. Vbox appliance facilitates easy maintenance of the image. Click here to download the portable image. FP 11.1.1.6 Platform Portable Version Foundation Pack installed and configured on SOA image and stands as a base for building cross-application integrations. Click here to download the portable image. In addition to Portable images, Global Sales Engineering would like to inform availability of Hosted version of SOA & BPM 11g (11.1.1.6) Solutions. Click here for more information. SOA Suite Foundation Pack Demo Demo Overview Business Process Artifacts Demo Architecture Bill of Materials Demo Collateral DSS Offerings OFM Demos Corner Scheduling Demos on DSS DSS Support The Foundation Pack(FP) demo showcases various tools and utilities of Foundation Pack like Project Lifecycle Workbench(PLW) JDeveloper - Service Constructor Harvesting services to PLW/ Oracle Enterprise Repository Generation of Bill of Materials (BOM) Creation of Deployment Plans / Harvestor Settings Track Foundation Pack Fusion Order demo flow in Enterprise Manager Console For more information on the demo click here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA DEmo System,DSS,SOA,sales,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Choice of open source license for some components, closed source for others

    - by Peter Serwylo
    G'day, I am working on a set of multiplayer games, where different games play against each other (e.g. you play a Tetris clone, I play an Asteroids clone, but we are both competing against each other). All the games would be based on the same underlying framework written specifically for this project. I am struggling to comprehend how I would license this so that: The underlying framework is open source, so other people can create new games based on it. Some games built on the framework are open source Other games are closed source The goal is to have two bundles on something like the Android market: One free and open source package which has a collection of games Another "premium" (although I dislike that word) paid package which has a different collection of games. Usually I am fond of permissive licenses such as MIT/BSD, however I would prefer something more in the vein of the GPL for this. This is because for software such as the snes-9x SNES emulator, which is a great piece of software, there is a ton of poor quality versions being sold, whereas it would be preferable if there was just one authoritative version which was always kept up to date, and distributed for free. If the underlying framework was GPL'd, would I be able to build closed source games on top of it? Thanks for your input.

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