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  • Tuning Red Gate: #1 of Many

    - by Grant Fritchey
    Everyone runs into performance issues at some point. Same thing goes for Red Gate software. Some of our internal systems were running into some serious bottlenecks. It just so happens that we have this nice little SQL Server monitoring tool. What if I were to, oh, I don't know, use the monitoring tool to identify the bottlenecks, figure out the causes and then apply a fix (where possible) and then start the whole thing all over again? Just a crazy thought. OK, I was asked to. This is my first time looking through these servers, so here's how I'd go about using SQL Monitor to get a quick health check, sort of like checking the vitals on a patient. First time opening up our internal SQL Monitor instance and I was greeted with this: Oh my. Maybe I need to get our internal guys to read my blog. Anyway, I know that there are two servers where most of the load is. I'll drill down on the first. I'm selecting the server, not the instance, by clicking on the server name. That opens up the Global Overview page for the server. The information here much more applicable to the "oh my gosh, I have a problem now" type of monitoring. But, looking at this, I am seeing something immediately. There are four(4) drives on the system. The C:\ has an average read time of 16.9ms, more than double the others. Is that a problem? Not sure, but it's something I'll look at. It's write time is higher too. I'll keep drilling down, first, to the unclosed alerts on the server. Now things get interesting. SQL Monitor has a number of different types of alerts, some related to error states, others to service status, and then some related to performance. Guess what I'm seeing a bunch of right here: Long running queries and long job durations. If you check the dates, they're all recent, within the last 24 hours. If they had just been old, uncleared alerts, I wouldn't be that concerned. But with all these, all performance related, and all in the last 24 hours, yeah, I'm concerned. At this point, I could just start responding to the Alerts. If I click on one of the the Long-running query alerts, I'll get all kinds of cool data that can help me determine why the query ran long. But, I'm not in a reactive mode here yet. I'm still gathering data, trying to understand how the server works. I have the information that we're generating a lot of performance alerts, let's sock that away for the moment. Instead, I'm going to back up and look at the Global Overview for the SQL Instance. It shows all the databases on the server and their status. Then it shows a number of basic metrics about the SQL Server instance, again for that "what's happening now" view or things. Then, down at the bottom, there is the Top 10 expensive queries list: This is great stuff. And no, not because I can see the top queries for the last 5 minutes, but because I can adjust that out 3 days. Now I can see where some serious pain is occurring over the last few days. Databases have been blocked out to protect the guilty. That's it for the moment. I have enough knowledge of what's going on in the system that I can start to try to figure out why the system is running slowly. But, I want to look a little more at some historical data, to understand better how this server is behaving. More next time.

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  • New spreadsheet accompanying SmartAssembly 6.0 provides statistics for prioritizing bug fixes

    - by Jason Crease
    One problem developers face is how to prioritize the many voices providing input into software bugs. If there is something wrong with a function that is the darling of a particular user, he or she tends to want action - now! The developer's dilemma is how to ascertain that the problem is major or minor, and when it should be addressed. Now there is a new spreadsheet accompanying SmartAssembly that provides exactly that information in an objective manner. This might upset those used to getting their way by being the loudest or pushiest, but ultimately it will ensure that the biggest problems get the priority they deserve. Here's how it works: Feature Usage Reporting (FUR) in SmartAssembly 6.0 provides a wealth of data about how your software is used by its end-users, but in the SmartAssembly UI the data isn't mined to its full extent. The new Excel spreadsheet for FUR extracts statistics from that data and presents them in easy-to-understand forms. I developed the spreadsheet feature in Microsoft Excel, using a fair amount of VBA. The spreadsheet connects directly to the database which stores the feature-usage data, and shows a wide variety of statistics and tables extracted from that data.  You want to know what percentage of users have used the 'Export as XML' button?  No problem.  How popular is v5.3 is compared to v5.1?  There's graphs for that. You need to know whether you have more users in Russia or Brazil? There's a big pie chart for that. I recently witnessed the spreadsheet in use here at Red Gate Software. My bug is exposed as minor While testing new features in .NET Reflector, I found a usability bug in the Refresh button and filed it in the Red Gate bug-tracking system. The bug was labelled "V.NEXT MINOR," which means it would be fixed in the next point release. Although I'm a professional tester, I'm not much different than most software users when they discover a bug that affects them personally: I wanted it fixed immediately. There was an ulterior motive at play here, of course. I would get to see my colleagues put the spreadsheet to work. The Reflector team loaded up the spreadsheet to view the feature-usage statistics that SmartAssembly collected for the refresh button. The resulting statistics showed that only 8% of users have ever pressed the Refresh button, and only 2.6% of sessions involve pressing the button. When Refresh is used, it's only pressed on average 1.6 times a session, with a maximum of 8 times during a session. This was in stark contrast to what I was doing as a conscientious tester: pressing it dozens of times per session. The spreadsheet provides evidence that my bug was a minor one. On to more serious things Based on the solid evidence uncovered by the spreadsheet, the Reflector team concluded that my experience does not represent that of the vast majority of Reflector's recorded users. The Reflector team had ample data to send me back to my desk and keep the bug classified as "V.NEXT MINOR." The team then went back to fixing more serious bugs. If I'm in the shoes of the user, I might not be thoroughly happy, but I cannot deny that the evidence clearly placed me in a very small minority. Next time I'm hoping the spreadsheet will prove that my bug is more important. Find out more about Feature-Usage Reporting here. The spreadsheet is available for free download here.

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  • Debugging strategy to find the cause of bad_alloc

    - by SalamiArmi
    I have a fairly serious bug in my program - occasional calls to new() throw a bad_alloc. From the documentation I can find on bad_alloc, it seems to be thrown for these reasons: When the computer runs out of memory (which definitely isn't happening, I have 4GB of RAM, program throws bad_alloc when using less than 5MB (checked in taskmanager) with nothing serious running in the background). If the memory becomes too fragmented to allocate new blocks (which, again, is unlikely - the largest sized block I ever allocate would be about 1KB, and that doesn't get done more than 100 times before the crash occurs). Based on these descriptions, I don't really have anywhere in which a bad_alloc could be thrown. However, the application I am running runs more than one thread, which could possibly be contributing to the problem. By testing all of the objects on a single thread, everything seems to be working smoothly. The only other thing that I can think of that is going on here could be some kind of race-condition caused by calling new() in more than one place at the same time, but I've tried adding mutexes to prevent that behaviour to no effect. Because the program is several hundred lines and I have no idea where the problem actually lies, I'm not sure of what, if any, code snippets to post. Instead, I was wondering if there were any tools that will help me test for this kind of thing, or if there are any general strategies that can help me with this problem. I'm using Microsoft Visual Studio 2008, with Poco for threading.

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  • Anything speaking against the bitnami.org Ruby/Rails/Redmine Stack?

    - by Pekka
    I am looking to set up a Redmine server on a Windows virtual machine on my local workstation. (Background in this related question.) I have zero knowledge of Ruby nor Rails, and while Redmine may be the opportunity to dip into those platforms somewhat, my first goal is to get it running as quickly and easily as possible. For that, I am eyeing the Bitnami Redmine Package. It promises point-and-click install, and a self-contained environment with everything you need. Apart from the learning factor, are there any serious limitations this method implies? Any serious cutdowns in customizability? I will be wanting to customize the template right away, for example, and install plugins. The package looks o.k. to me but before I install it, I was curious to know whether anybody would advise against it and why. Edit: The first impression is great. From 0 to a working Redmine installation in twelve minutes! Wow.

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  • Commit is VERY slow in my NHibernate / SQLite project

    - by Tom Bushell
    I've just started doing some real-world performance testing on my Fluent NHibernate / SQLite project, and am experiencing some serious delays when when I Commit to the database. By serious, I mean taking 20 - 30 seconds to Commit 30 K of data! This delay seems to get worse as the database grows. When the SQLite DB file is empty, commits happen almost instantly, but when it grows to 10 Meg, I see these huge delays. The database has 16 tables, averaging 10 columns each. One possible problem is that I'm storing a dozen or so IList members, but they are typically only 200 elements long. But this is a recent addition to Fluent NHibernate automapping, which stores each float in a single table row, so maybe that's a potential problem. Any suggestions on how to track this down? I suspect SQLite is the culprit, but maybe it's NHibernate? I don't have any experience with profilers, but am thinking of getting one. I'm aware of NHibernate Profiler - any recommendations for profilers that work well with SQLite? Here's the method that saves the data - it's just a SaveOrUpdate call and a Commit, if you ignore all the error handling and debug logging. public static void SaveMeasurement(object measurement) { Debug.WriteLine("\r\n---SaveMeasurement---"); // Get the application's database session var session = GetSession(); using (var transaction = session.BeginTransaction()) { try { session.SaveOrUpdate(measurement); } catch (Exception e) { throw new ApplicationException( "\r\n SaveMeasurement->SaveOrUpdate failed\r\n\r\n", e); } try { Debug.WriteLine("\r\n---Commit---"); transaction.Commit(); Debug.WriteLine("\r\n---Commit Complete---"); } catch (Exception e) { throw new ApplicationException( "\r\n SaveMeasurement->Commit failed\r\n\r\n", e); } } }

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  • Anything speaking against the bitnami.org Ruby/Rails/Redmine Stack?

    - by Pekka
    I am looking to set up a Redmine server on a Windows virtual machine on my local workstation. (Background in this related question.) I have zero knowledge of Ruby nor Rails, and while Redmine may be the opportunity to dip into those platforms somewhat, my first goal is to get it running as quickly and easily as possible. For that, I am eyeing the Bitnami Redmine Package. It promises point-and-click install, and a self-contained environment with everything you need. Apart from the learning factor, are there any serious limitations this method implies? Any serious cutdowns in customizability? I will be wanting to customize the template right away, for example, and install plugins. The package looks o.k. to me but before I install it, I was curious to know whether anybody would advise against it and why. Edit: The first impression is great. From 0 to a working Redmine installation in twelve minutes! Wow.

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  • How to restrain one's self from the overwhelming urge to rewrite everything?

    - by Scott Saad
    Setup Have you ever had the experience of going into a piece of code to make a seemingly simple change and then realizing that you've just stepped into a wasteland that deserves some serious attention? This usually gets followed up with an official FREAK OUT moment, where the overwhelming feeling of rewriting everything in sight starts to creep up. It's important to note that this bad code does not necessarily come from others as it may indeed be something we've written or contributed to in the past. Problem It's obvious that there is some serious code rot, horrible architecture, etc. that needs to be dealt with. The real problem, as it relates to this question, is that it's not the right time to rewrite the code. There could be many reasons for this: Currently in the middle of a release cycle, therefore any changes should be minimal. It's 2:00 AM in the morning, and the brain is starting to shut down. It could have seemingly adverse affects on the schedule. The rabbit hole could go much deeper than our eyes are able to see at this time. etc... Question So how should we balance the duty of continuously improving the code, while also being a responsible developer? How do we refrain from contributing to the broken window theory, while also being aware of actions and the potential recklessness they may cause? Update Great answers! For the most part, there seems to be two schools of thought: Don't resist the urge as it's a good one to have. Don't give in to the temptation as it will burn you to the ground. It would be interesting to know if more people feel any balance exists.

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  • What are the worst examples of moral failure in the history of software engineering?

    - by Amanda S
    Many computer science curricula include a class or at least a lecture on disasters caused by software bugs, such as the Therac-25 incidents or Ariane 5 Flight 501. Indeed, Wikipedia has a list of software bugs with serious consequences, and a question on StackOverflow addresses some of them too. We study the failures of the past so that we don't repeat them, and I believe that rather than ignoring them or excusing them, it's important to look at these failures squarely and remind ourselves exactly how the mistakes made by people in our profession cost real money and real lives. By studying failures caused by uncaught bugs and bad process, we learn certain lessons about rigorous testing and accountability, and we make sure that our innocent mistakes are caught before they cause major problems. There are kinds of less innocent failure in software engineering, however, and I think it's just as important to study the serious consequences caused by programmers motivated by malice, greed, or just plain amorality. Thus we can learn about the ethical questions that arise in our profession, and how to respond when we are faced with them ourselves. Unfortunately, it's much harder to find lists of these failures--the only one I can come up with is that apocryphal "DOS ain't done 'til Lotus won't run" story. What are the worst examples of moral failure in the history of software engineering?

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  • SQLite Databases and Grid Hosting

    - by jocull
    I'm considering moving my site from a GoDaddy shared hosting account to a Media Temple grid hosting account in anticipation of traffic. However, I first have some concerns with the grid hosting setup. My site stores a large personal set of data on a per-user basis (possibly 3-4MB per user). At this rate I was worried about blowing over a 1GB MySQL limit in no time. To deal with this I created distributed SQLite databases per user to store large data objects. It's worked wonderfully so far. SQLite is super fast and simple. I know that reading from and writing to files is different in a Grid Hosting environment. I need to know if this setup is going to cause serious problems. These databases are not (and will not be) highly trafficked. They are personal to the user and will only be touched maybe two locations at the same time (one updating the data hourly at the most, and one or more reading on demand). I'd like to keep this setup as getting additional space (beyond 4GB) on a MySQL database seems to be a real trouble point. Will Grid Hosting cause me serious problems? Thanks.

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  • What's the state of PHP unit testing frameworks in 2010?

    - by Pekka
    As far as I can see, PHPUnit is the only serious product in the field at the moment. It is widely used, is integrated into Continuous Integration suites like phpUnderControl, and well regarded. The thing is, I don't really like working with PHPUnit. I find it hard to set up (PEAR is the only officially supported installation method, and I hate PEAR), sometimes complicated to work with and, correct me if I'm wrong, lacking executability from a web page context (i.e. no CLI, which would really be nice when developing a web app.) The only competition to I can see is Simpletest, which looks very nice but hasn't seen a new release for almost two years, which tends to rule it out for me - Unit Testing is quite a static field, true, but as I will be deploying those tests alongside web applications, I would like to see active development on the project, at least for security updates and such. There is a SO question that pretty much confirms what I'm saying: Simple test vs PHPunit Seeing that that is almost two years old as well, though, I think it's time to ask again: Does anybody know any other serious feature-complete unit testing frameworks? Am I wrong in my criticism of PHPUnit? Is there still development going on for SimpleTest?

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  • A question of long-running and disruptive branches

    - by Matt Enright
    We are about to begin prototyping a new application that will share some existing infrastructure assemblies with an existing application, and also involve a significant subset of the existing domain model. Parts of the domain model will likely undergo some serious changes for this new application, and the endgame for all of this, once the new application has been fully specified and is launch-ready is that we would like to re-unify the models of the two applications (as well as share a database, link functionality, etc.), but for the duration of development, prototyping, etc, we will be using a separate database so that we can change things without worrying about impact to development or use of the existing application. Since it is a prototype, there will be a pretty long window during which serious changes or rearchitecturing can occur as product management experiments with different workflows, different customer bases are surveyed, and we try and keep up. We have already made a Subversion branch, so as to not impact concurrent development on the mature application, and are toying with 2 potential ways of moving forward with this: Use the svn branch as the sole mechanism of separation. Make our changes to the existing domain models, and evaluate their impact on the existing application (and make requisite changes to ProjectA) when we have established that our long-running side branch is stable enough for re-entry to trunk. "Fork" the shared code (temporarily): Copy ProjectA.Entities to NewProject.Entities, and treat all of the NewProject code as self-contained. When all of the perturbations around the model have died down and we feel satisfied, manually re-integrate the changes (as granular or sweeping as warranted) back into ProjectA.Entities, updating ProjectA to use the improved models at each step (this can take place either before or after the subversion merge has occurred). The subversion merge will then not handle recombination of any of the heavy changes here. Note: the "fork" method only applies to the code we see significant changes in store for, and whose modification will break ProjectA - shared infrastructure stuff for example, we would just modify in place (on our branch) and let the merge sort out. Development is hard, go shopping. Naturally, after not coming to an agreement, we're turning it over to the oracle of power that is SO. Any experience with any of these methods, pain points to watch out for, something new entirely?

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  • Junk files appeared in my OSX root folder?

    - by user68732
    I see a bunch of junk files in the root folder of my hard drive running Snow Leopard. Here is a screen shot of the files: If I inspect these files, they appear to contain XML with DeviceCertificate, DevicePublicKey, and SystemBUID information, among other XML elements. I do iOS development on this machine. Can anyone explain from where these files came, and if they are an indication of anything serious, such as malware or spyware?

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  • HP DL 380G7 Raid swap drives

    - by dean
    disks 0 and 1 are raid redundant (OS) and the remaining 6 drives are in raid 5 I believe. i would like to pull out disks 0 and 1 and install new drives to build a new OS. I need to be able to reinsert the old drives and reboot back to the original OS. (swap) I had a serious problem in the past attempting this. does the raid require (look for) the drives based on a serial number or something? just dont want to lose data. thanks

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  • subst performance

    - by pihentagy
    Does substing a directory affects the performance creating/reading/updating many small files in the substed volume? (will use svn there) If yes, how serious is the "penalty"?

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  • Start multiple instances of Firefox; Xephyr rootless mode

    - by Vi
    How can I have multiple independent instances of Mozilla Firefox 3.5 on the same X server, but started from different user accounts (consequently, different profiles)? Limited success was only with Xephyr :1, DISPLAY=:1 /usr/local/bin/firefox, but Xephyr has no Cygwin/X's "rootless" mode so it's not comfortable. The idea is to have one Firefox instance for various "Serious Business" things and the other for regular browsing with dozens of add-ons securely isolated.

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  • Start multiple Firefoxes; Xephyr rootless mode

    - by Vi
    How to have multiple independent instances of Mozilla Firefox 3.5 on the same X server, but started from different user accounts (consequently, different profiles)? Limited success was only with Xephyr :1, DISPLAY=:1 /usr/local/bin/firefox, but Xephyr has no Cygwin/X's "rootless" mode so it not comfortable. The idea is to have one Firefox instance for various "Serious Business" things and the other for regular browsing with dozens of add-ons securely isolated. /* Requested tags: xephyr rootless */

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  • S.M.A.R.T. Hard drive failure test?

    - by mandroid
    I'm working on my mom's computer and she freaked because it told her "There was an imminent hard drive failure about to occurr." I did some digging and found it was related to the S.M.A.R.T. technology in the hard drive. The message appears every time you boot, but it will still let you boot into Windows and every thing seems fine. How serious are these warning messages? Do we really need to immediately replace the hard drive?

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  • keepass not working with wine

    - by Decio Lira
    I installed Keepass 1.16 in my thumbdrive, which reportedly works with wine (as per Keepass homepage), but after entering the master password it just hangs and shows the "The program keepass has encountered a serious problem and needs to close" screen. I got this error msg among the stack trace on the terminal: wine: Call from 0x7b844633 to unimplemented function bcrypt.dll.BCryptOpenAlgorithmProvider, aborting On windows, everything runs fine. I'm using wine-1.1.27 on ubuntu 9.04 Any thoughts?

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  • Password Won't Work after Crash

    - by Jack Cornell
    My Win 7 computer locked up, so I shut it down (holding down the power button till it shut off). Logging back on, I got an error message that it couldn't load my profile (like I'm entering the wrong password). I logged on the guest account, but can't change anything because it won't accept my password. Is this a serious problem or do I just need to reset the password with one of the options available on your site?

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  • Start multiple instances of Firefox

    - by Vi
    How can I have multiple independent instances of Mozilla Firefox 3.5 on the same X server, but started from different user accounts (consequently, different profiles)? Limited success was only with Xephyr :1, DISPLAY=:1 /usr/local/bin/firefox, but Xephyr has no Cygwin/X's "rootless" mode so it's not comfortable (see other question). The idea is to have one Firefox instance for various "Serious Business" things and the other for regular browsing with dozens of add-ons securely isolated.

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  • Lost Powerpoint document somewhere between Explorer and C drive

    - by Sarah Frank
    Opened (and not saving) a Powerpoint presentation attached to an online email message. Modified the document and clicked on the Save (not Save As) and now the presentation is nowhere to be found. How do I find this document? I have run a serious search on the C drive to no avail. It's not even in the Temporary Internet Files. Computer system Windows XP Professional version 5.1.2600 Explorer version 6.0.2900

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