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• Stumbling Through: Making a case for the K2 Case Management Framework

  I have recently attended a three-day training session on K2s Case Management Framework (CMF), a free framework built on top of K2s blackpearl workflow product, and I have come away with several different impressions for some of the different aspects of the framework.  Before we get into the details, what is the Case Management Framework?  It is essentially a suite of tools that, when used together, solve many common workflow scenarios.  The tool has been developed over time by K2 consultants that have realized they tend to solve the same problems over and over for various clients, so they attempted to package all of those common solutions into one framework.  Most of these common problems involve workflow process that arent necessarily direct and would tend to be difficult to model.  Such solutions could be achieved in blackpearl alone, but the workflows would be complex and difficult to follow and maintain over time.  CMF attempts to simplify such scenarios not so much by black-boxing the workflow processes, but by providing different points of entry to the processes allowing them to be simpler, moving the complexity to a middle layer.  It is not a solution in and of itself, development is still required to tie the pieces together. CMF is under continuous development, both a plus and a minus in that bugs are fixed quickly and features added regularly, but it may be difficult to know which versions are the most stable.  CMF is not an officially supported K2 product, which means you will not get technical support but you will get access to the source code. The example given of a business process that would fit well into CMF is that of a file cabinet, where each folder in said file cabinet is a case that contains all of the data associated with one complaint/customer/incident/etc. and various users can access that case at any time and take one of a set of pre-determined actions on it.  When I was given that example, my first thought was that any workflow I have ever developed in the past could be made to fit this model there must be more than just this model to help decide if CMF is the right solution.  As the training went on, we learned that one of the key features of CMF is SharePoint integration as each case gets a SharePoint site created for it, and there are a number of excellent web parts that can be used to design a portal for users to get at all the information on their cases.  While CMF does not require SharePoint, without it you will be missing out on a huge portion of functionality that CMF offers.  My opinion is that without SharePoint integration, you may as well write your workflows and other components the old fashioned way. When I heard that each case gets its own SharePoint site created for it, warning bells immediately went off in my head as I felt that depending on the data load, a CMF enabled solution could quickly overwhelm SharePoint with thousands of sites so we have yet another deciding factor for CMF:  Just how many cases will your solution be creating?  While it is not necessary to use the site-per-case model, it is one of the more useful parts of the framework.  Without it, you are losing a big chunk of what CMF has to offer. When it comes to developing on top of the Case Management Framework, it becomes a matter of configuring what makes up a case, what can be done to a case, where each action on a case should take the user, and then typing up actions to case statuses.  This last step is one that I immediately warmed up to, as just about every workflow Ive designed in the past needed some sort of mapping table to set the status of a work item based on the action being taken definitely one of those common solutions that it is good to see rolled up into a re-useable entity (and it gets a nice configuration UI to boot!).  This concept is a little different than traditional workflow design, in that you dont have to think of an end-to-end process around passing a case along a path, rather, you must envision the case as central object with workflow threads branching off of it and doing their own thing with the case data.  Certainly there can be certain workflow threads that get rather complex, but the idea is that they RELATE to the case, they dont BECOME the case (though it is still possible with action->status mappings to prevent certain actions in certain cases, so it isnt always a wide-open free for all of actions on a case). I realize that this description of the Case Management Framework merely scratches the surface on what the product actually can do, and I dont think Ive conclusively defined for what sort of business scenario you can make a case for Case Management Framework.  What I do hope to have accomplished with this post is to raise awareness of CMF there is a (free!) product out there that could potentially simplify a tangled workflow process and give (for free!) a very useful set of SharePoint web parts and a nice set of (free!) reports.  The best way to see if it will truly fit your needs is to give it a try did I mention it is FREE?  Er, ok, so it is free, but only obtainable at this time for K2 partnersDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Explaining Explain Plan Notes for Auto DOP

  - by jean-pierre.dijcks

  I've recently gotten some questions around "why do I not see a parallel plan" while Auto DOP is on (I think)...? It is probably worthwhile to quickly go over some of the ways to find out what Auto DOP was thinking. In general, there is no need to go tracing sessions and look under the hood. The thing to start with is to do an explain plan on your statement and to look at the parameter settings on the system. Parameter Settings to Look At First and foremost, make sure that parallel_degree_policy = AUTO. If you have that parameter set to LIMITED you will not have queuing and we will only do the auto magic if your objects are set to default parallel (so no degree specified). Next you want to look at the value of parallel_degree_limit. It is typically set to CPU, which in default settings equates to the Default DOP of the system. If you are testing Auto DOP itself and the impact it has on performance you may want to leave it at this CPU setting. If you are running concurrent statements you may want to give this some more thoughts. See here for more information. In general, do stick with either CPU or with a specific number. For now avoid the IO setting as I've seen some mixed results with that... In 11.2.0.2 you should also check that IO Calibrate has been run. Best to simply do a: SQL> select * from V$IO_CALIBRATION_STATUS; STATUS        CALIBRATION_TIME ------------- ---------------------------------------------------------------- READY         04-JAN-11 10.04.13.104 AM You should see that your IO Calibrate is READY and therefore Auto DOP is ready. In any case, if you did not run the IO Calibrate step you will get the following note in the explain plan: Note -----    - automatic DOP: skipped because of IO calibrate statistics are missing One more note on calibrate_io, if you do not have asynchronous IO enabled you will see:  ERROR at line 1: ORA-56708: Could not find any datafiles with asynchronous i/o capability ORA-06512: at "SYS.DBMS_RMIN", line 463 ORA-06512: at "SYS.DBMS_RESOURCE_MANAGER", line 1296 ORA-06512: at line 7 While this is changed in some fixes to the calibrate procedure, you should really consider switching asynchronous IO on for your data warehouse. Explain Plan Explanation To see the notes that are shown and explained here (and the above little snippet ) you can use a simple explain plan mechanism. There should  be no need to add +parallel etc. explain plan for <statement> SELECT PLAN_TABLE_OUTPUT FROM TABLE(DBMS_XPLAN.DISPLAY()); Auto DOP The note structure displaying why Auto DOP did not work (with the exception noted above on IO Calibrate) is like this: Automatic degree of parallelism is disabled: <reason> These are the reason codes: Parameter -  parallel_degree_policy = manual which will not allow Auto DOP to kick in  Hint - One of the following hints are used NOPARALLEL, PARALLEL(1), PARALLEL(MANUAL) Outline - A SQL outline of an older version (before 11.2) is used SQL property restriction - The statement type does not allow for parallel processing Rule-based mode - Instead of the Cost Based Optimizer the system is using the RBO Recursive SQL statement - The statement type does not allow for parallel processing pq disabled/pdml disabled/pddl disabled - For some reason (alter session?) parallelism is disabled Limited mode but no parallel objects referenced - your parallel_degree_policy = LIMITED and no objects in the statement are decorated with the default PARALLEL degree. In most cases all objects have a specific degree in which case Auto DOP will honor that degree. Parallel Degree Limited When Auto DOP does it works you may see the cap you imposed with parallel_degree_limit showing up in the note section of the explain plan: Note -----    - automatic DOP: Computed Degree of Parallelism is 16 because of degree limit This is an obvious indication that your are being capped for this statement. There is one quite interesting one that happens when you are being capped at DOP = 1. First of you get a serial plan and the note changes slightly in that it does not indicate it is being capped (we hope to update the note at some point in time to be more specific). It right now looks like this: Note -----    - automatic DOP: Computed Degree of Parallelism is 1 Dynamic Sampling With 11.2.0.2 you will start seeing another interesting change in parallel plans, and since we are talking about the note section here, I figured we throw this in for good measure. If we deem the parallel (!) statement complex enough, we will enact dynamic sampling on your query. This happens as long as you did not change the default for dynamic sampling on the system. The note looks like this: Note ----- - dynamic sampling used for this statement (level=5)

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• Cardinality Estimation Bug with Lookups in SQL Server 2008 onward

  - by Paul White

  Cost-based optimization stands or falls on the quality of cardinality estimates (expected row counts).  If the optimizer has incorrect information to start with, it is quite unlikely to produce good quality execution plans except by chance.  There are many ways we can provide good starting information to the optimizer, and even more ways for cardinality estimation to go wrong.  Good database people know this, and work hard to write optimizer-friendly queries with a schema and metadata (e.g. statistics) that reduce the chances of poor cardinality estimation producing a sub-optimal plan.  Today, I am going to look at a case where poor cardinality estimation is Microsoft’s fault, and not yours. SQL Server 2005 SELECT th.ProductID, th.TransactionID, th.TransactionDate FROM Production.TransactionHistory AS th WHERE th.ProductID = 1 AND th.TransactionDate BETWEEN '20030901' AND '20031231'; The query plan on SQL Server 2005 is as follows (if you are using a more recent version of AdventureWorks, you will need to change the year on the date range from 2003 to 2007): There is an Index Seek on ProductID = 1, followed by a Key Lookup to find the Transaction Date for each row, and finally a Filter to restrict the results to only those rows where Transaction Date falls in the range specified.  The cardinality estimate of 45 rows at the Index Seek is exactly correct.  The table is not very large, there are up-to-date statistics associated with the index, so this is as expected. The estimate for the Key Lookup is also exactly right.  Each lookup into the Clustered Index to find the Transaction Date is guaranteed to return exactly one row.  The plan shows that the Key Lookup is expected to be executed 45 times.  The estimate for the Inner Join output is also correct – 45 rows from the seek joining to one row each time, gives 45 rows as output. The Filter estimate is also very good: the optimizer estimates 16.9951 rows will match the specified range of transaction dates.  Eleven rows are produced by this query, but that small difference is quite normal and certainly nothing to worry about here.  All good so far. SQL Server 2008 onward The same query executed against an identical copy of AdventureWorks on SQL Server 2008 produces a different execution plan: The optimizer has pushed the Filter conditions seen in the 2005 plan down to the Key Lookup.  This is a good optimization – it makes sense to filter rows out as early as possible.  Unfortunately, it has made a bit of a mess of the cardinality estimates. The post-Filter estimate of 16.9951 rows seen in the 2005 plan has moved with the predicate on Transaction Date.  Instead of estimating one row, the plan now suggests that 16.9951 rows will be produced by each clustered index lookup – clearly not right!  This misinformation also confuses SQL Sentry Plan Explorer: Plan Explorer shows 765 rows expected from the Key Lookup (it multiplies a rounded estimate of 17 rows by 45 expected executions to give 765 rows total). Workarounds One workaround is to provide a covering non-clustered index (avoiding the lookup avoids the problem of course): CREATE INDEX nc1 ON Production.TransactionHistory (ProductID) INCLUDE (TransactionDate); With the Transaction Date filter applied as a residual predicate in the same operator as the seek, the estimate is again as expected: We could also force the use of the ultimate covering index (the clustered one): SELECT th.ProductID, th.TransactionID, th.TransactionDate FROM Production.TransactionHistory AS th WITH (INDEX(1)) WHERE th.ProductID = 1 AND th.TransactionDate BETWEEN '20030901' AND '20031231'; Summary Providing a covering non-clustered index for all possible queries is not always practical, and scanning the clustered index will rarely be optimal.  Nevertheless, these are the best workarounds we have today. In the meantime, watch out for poor cardinality estimates when a predicate is applied as part of a lookup. The worst thing is that the estimate after the lookup join in the 2008+ plans is wrong.  It’s not hopelessly wrong in this particular case (45 versus 16.9951 is not the end of the world) but it easily can be much worse, and there’s not much you can do about it.  Any decisions made by the optimizer after such a lookup could be based on very wrong information – which can only be bad news. If you think this situation should be improved, please vote for this Connect item. © 2012 Paul White – All Rights Reserved twitter: @SQL_Kiwi email: [email protected]

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• Reference Data Management and Master Data: Are Relation ?

  - by Mala Narasimharajan

  Submitted By:  Rahul Kamath  Oracle Data Relationship Management (DRM) has always been extremely powerful as an Enterprise Master Data Management (MDM) solution that can help manage changes to master data in a way that influences enterprise structure, whether it be mastering chart of accounts to enable financial transformation, or revamping organization structures to drive business transformation and operational efficiencies, or restructuring sales territories to enable equitable distribution of leads to sales teams following the acquisition of new products, or adding additional cost centers to enable fine grain control over expenses. Increasingly, DRM is also being utilized by Oracle customers for reference data management, an emerging solution space that deserves some explanation. What is reference data? How does it relate to Master Data? Reference data is a close cousin of master data. While master data is challenged with problems of unique identification, may be more rapidly changing, requires consensus building across stakeholders and lends structure to business transactions, reference data is simpler, more slowly changing, but has semantic content that is used to categorize or group other information assets – including master data – and gives them contextual value. In fact, the creation of a new master data element may require new reference data to be created. For example, when a European company acquires a US business, chances are that they will now need to adapt their product line taxonomy to include a new category to describe the newly acquired US product line. Further, the cross-border transaction will also result in a revised geo hierarchy. The addition of new products represents changes to master data while changes to product categories and geo hierarchy are examples of reference data changes.1 The following table contains an illustrative list of examples of reference data by type. Reference data types may include types and codes, business taxonomies, complex relationships & cross-domain mappings or standards. Types & Codes Taxonomies Relationships / Mappings Standards Transaction Codes Industry Classification Categories and Codes, e.g., North America Industry Classification System (NAICS) Product / Segment; Product / Geo Calendars (e.g., Gregorian, Fiscal, Manufacturing, Retail, ISO8601) Lookup Tables (e.g., Gender, Marital Status, etc.) Product Categories City à State à Postal Codes Currency Codes (e.g., ISO) Status Codes Sales Territories (e.g., Geo, Industry Verticals, Named Accounts, Federal/State/Local/Defense) Customer / Market Segment; Business Unit / Channel Country Codes (e.g., ISO 3166, UN) Role Codes Market Segments Country Codes / Currency Codes / Financial Accounts Date/Time, Time Zones (e.g., ISO 8601) Domain Values Universal Standard Products and Services Classification (UNSPSC), eCl@ss International Classification of Diseases (ICD) e.g., ICD9 à IC10 mappings Tax Rates Why manage reference data? Reference data carries contextual value and meaning and therefore its use can drive business logic that helps execute a business process, create a desired application behavior or provide meaningful segmentation to analyze transaction data. Further, mapping reference data often requires human judgment. Sample Use Cases of Reference Data Management Healthcare: Diagnostic Codes The reference data challenges in the healthcare industry offer a case in point. Part of being HIPAA compliant requires medical practitioners to transition diagnosis codes from ICD-9 to ICD-10, a medical coding scheme used to classify diseases, signs and symptoms, causes, etc. The transition to ICD-10 has a significant impact on business processes, procedures, contracts, and IT systems. Since both code sets ICD-9 and ICD-10 offer diagnosis codes of very different levels of granularity, human judgment is required to map ICD-9 codes to ICD-10. The process requires collaboration and consensus building among stakeholders much in the same way as does master data management. Moreover, to build reports to understand utilization, frequency and quality of diagnoses, medical practitioners may need to “cross-walk” mappings -- either forward to ICD-10 or backwards to ICD-9 depending upon the reporting time horizon. Spend Management: Product, Service & Supplier Codes Similarly, as an enterprise looks to rationalize suppliers and leverage their spend, conforming supplier codes, as well as product and service codes requires supporting multiple classification schemes that may include industry standards (e.g., UNSPSC, eCl@ss) or enterprise taxonomies. Aberdeen Group estimates that 90% of companies rely on spreadsheets and manual reviews to aggregate, classify and analyze spend data, and that data management activities account for 12-15% of the sourcing cycle and consume 30-50% of a commodity manager’s time. Creating a common map across the extended enterprise to rationalize codes across procurement, accounts payable, general ledger, credit card, procurement card (P-card) as well as ACH and bank systems can cut sourcing costs, improve compliance, lower inventory stock, and free up talent to focus on value added tasks. Change Management: Point of Sales Transaction Codes and Product Codes In the specialty finance industry, enterprises are confronted with usury laws – governed at the state and local level – that regulate financial product innovation as it relates to consumer loans, check cashing and pawn lending. To comply, it is important to demonstrate that transactions booked at the point of sale are posted against valid product codes that were on offer at the time of booking the sale. Since new products are being released at a steady stream, it is important to ensure timely and accurate mapping of point-of-sale transaction codes with the appropriate product and GL codes to comply with the changing regulations. Multi-National Companies: Industry Classification Schemes As companies grow and expand across geographies, a typical challenge they encounter with reference data represents reconciling various versions of industry classification schemes in use across nations. While the United States, Mexico and Canada conform to the North American Industry Classification System (NAICS) standard, European Union countries choose different variants of the NACE industry classification scheme. Multi-national companies must manage the individual national NACE schemes and reconcile the differences across countries. Enterprises must invest in a reference data change management application to address the challenge of distributing reference data changes to downstream applications and assess which applications were impacted by a given change. References 1 Master Data versus Reference Data, Malcolm Chisholm, April 1, 2006.

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• Database-as-a-Service on Exadata Cloud

  - by Gagan Chawla

  Note – Oracle Enterprise Manager 12c DBaaS is platform agnostic and is designed to work on Exadata/non-Exadata, physical/virtual, Oracle/non Oracle platforms and it’s not a mandatory requirement to use Exadata as the base platform. Database-as-a-Service (DBaaS) is an important trend these days and the top business drivers motivating customers towards private database cloud model include constant pressure to reduce IT Costs and Complexity, and also to be able to improve Agility and Quality of Service. The first step many enterprises take in their journey towards cloud computing is to move to a consolidated and standardized environment and Exadata being already a proven best-in-class popular consolidation platform, we are seeing now more and more customers starting to evolve from Exadata based platform into an agile self service driven private database cloud using Oracle Enterprise Manager 12c. Together Exadata Database Machine and Enterprise Manager 12c provides industry’s most comprehensive and integrated solution to transform from a typical silo’ed environment into enterprise class database cloud with self service, rapid elasticity and pay-per-use capabilities.   In today’s post, I’ll list down the important steps to enable DBaaS on Exadata using Enterprise Manager 12c. These steps are chalked down based on a recent DBaaS implementation from a real customer engagement - Project Planning - First step involves defining the scope of implementation, mapping functional requirements and objectives to use cases, defining high availability, network, security requirements, and delivering the project plan. In a Cloud project you plan around technology, business and processes all together so ensure you engage your actual end users and stakeholders early on in the project right from the scoping and planning stage. Setup your EM 12c Cloud Control Site – Once the project plan approval and sign off from stakeholders is achieved, refer to EM 12c Install guide and these are some important tips to follow during the site setup phase - Review the new EM 12c Sizing paper before you get started with install Cloud, Chargeback and Trending, Exadata plug ins should be selected to deploy during install Refer to EM 12c Administrator’s guide for High Availability, Security, Network/Firewall best practices and options Your management and managed infrastructure should not be combined i.e. EM 12c repository should not be hosted on same Exadata where target Database Cloud is to be setup Setup Roles and Users – Cloud Administrator (EM_CLOUD_ADMINISTRATOR), Self Service Administrator (EM_SSA_ADMINISTRATOR), Self Service User (EM_SSA_USER) are the important roles required for cloud lifecycle management. Roles and users are managed by Super Administrator via Setup menu –> Security option. For Self Service/SSA users custom role(s) based on EM_SSA_USER should be created and EM_USER, PUBLIC roles should be revoked during SSA user account creation. Configure Software Library – Cloud Administrator logs in and in this step configures software library via Enterprise menu –> provisioning and patching option and the storage location is OMS shared filesystem. Software Library is the centralized repository that stores all software entities and is often termed as ‘local store’. Setup Self Update – Self Update is one of the most innovative and cool new features in EM 12c framework. Self update can be accessed via Setup -> Extensibility option by Super Administrator and is the unified delivery mechanism to get all new and updated entities (Agent software, plug ins, connectors, gold images, provisioning bundles etc) in EM 12c. Deploy Agents on all Compute nodes, and discover Exadata targets – Refer to Exadata discovery cookbook for detailed walkthrough to ensure successful discovery of Exadata targets. Configure Privilege Delegation Settings – This step involves deployment of privilege setting template on all the nodes by Super Administrator via Setup menu -> Security option with the option to define whether to use sudo or powerbroker for all provisioning and patching operations. Provision Grid Infrastructure with RAC Database on Compute Nodes – Software is provisioned in this step via a provisioning profile using EM 12c database provisioning. In case of Exadata, Grid Infrastructure and RAC Database software is already deployed on compute nodes via OneCommand from Oracle, so SSA Administrator just needs to discover Oracle Homes and Listener as EM targets. Databases will be created as and when users request for databases from cloud. Customize Create Database Deployment Procedure – the actual database creation steps are "templatized" in this step by Self Service Administrator and the newly saved deployment procedure will be used during service template creation in next step. This is an important step and make sure you have locked all the required variables marked as locked as ‘Y’ in this table. Setup Self Service Portal – This step involves setting up of zones, user quotas, service templates, chargeback plan. The SSA portal is setup by Self Service Administrator via Setup menu -> Cloud -> Database option and following guided workflow. Refer to DBaaS cookbook for details. You also have an option to customize SSA login page via steps documented in EM 12c Cloud Administrator’s guide Final Checks – Define and document process guidelines for SSA users and administrators. Get your SSA users trained on Self Service Portal features and overall DBaaS model and SSA administrators should be familiar with Self Service Portal setup pieces, EM 12c database lifecycle management capabilities and overall EM 12c monitoring framework. GO LIVE – Announce rollout of Database-as-a-Service to your SSA users. Users can login to the Self Service Portal and request/monitor/view their databases in Exadata based database cloud. Congratulations! You just delivered a successful database cloud implementation project! In future posts, we will cover these additional useful topics around database cloud – DBaaS Implementation tips and tricks – right from setup to self service to managing the cloud lifecycle ‘How to’ enable real production databases copies in DBaaS with rapid provisioning in database cloud Case study of a customer who recently achieved success with their transformational journey from traditional silo’ed environment on to Exadata based database cloud using Enterprise Manager 12c. More Information – Podcast on Database as a Service using Oracle Enterprise Manager 12c Oracle Enterprise Manager 12c Installation and Administration guide, Cloud Administration guide DBaaS Cookbook Exadata Discovery Cookbook Screenwatch: Private Database Cloud: Set Up the Cloud Self-Service Portal Screenwatch: Private Database Cloud: Use the Cloud Self-Service Portal Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Breaking through the class sealing

  - by Jason Crease

  Do you understand 'sealing' in C#?  Somewhat?  Anyway, here's the lowdown. I've done this article from a C# perspective, but I've occasionally referenced .NET when appropriate. What is sealing a class? By sealing a class in C#, you ensure that you ensure that no class can be derived from that class.  You do this by simply adding the word 'sealed' to a class definition: public sealed class Dog {} Now writing something like " public sealed class Hamster: Dog {} " you'll get a compile error like this: 'Hamster: cannot derive from sealed type 'Dog' If you look in an IL disassembler, you'll see a definition like this: .class public auto ansi sealed beforefieldinit Dog extends [mscorlib]System.Object Note the addition of the word 'sealed'. What about sealing methods? You can also seal overriding methods.  By adding the word 'sealed', you ensure that the method cannot be overridden in a derived class.  Consider the following code: public class Dog : Mammal { public sealed override void Go() { } } public class Mammal { public virtual void Go() { } } In this code, the method 'Go' in Dog is sealed.  It cannot be overridden in a subclass.  Writing this would cause a compile error: public class Dachshund : Dog { public override void Go() { } } However, we can 'new' a method with the same name.  This is essentially a new method; distinct from the 'Go' in the subclass: public class Terrier : Dog { public new void Go() { } } Sealing properties? You can also seal seal properties.  You add 'sealed' to the property definition, like so: public sealed override string Name {     get { return m_Name; }     set { m_Name = value; } } In C#, you can only seal a property, not the underlying setters/getters.  This is because C# offers no override syntax for setters or getters.  However, in underlying IL you seal the setter and getter methods individually - a property is just metadata. Why bother sealing? There are a few traditional reasons to seal: Invariance. Other people may want to derive from your class, even though your implementation may make successful derivation near-impossible.  There may be twisted, hacky logic that could never be second-guessed by another developer.  By sealing your class, you're protecting them from wasting their time.  The CLR team has sealed most of the framework classes, and I assume they did this for this reason. Security.  By deriving from your type, an attacker may gain access to functionality that enables him to hack your system.  I consider this a very weak security precaution. Speed.  If a class is sealed, then .NET doesn't need to consult the virtual-function-call table to find the actual type, since it knows that no derived type can exist.  Therefore, it could emit a 'call' instead of 'callvirt' or at least optimise the machine code, thus producing a performance benefit.  But I've done trials, and have been unable to demonstrate this If you have an example, please share! All in all, I'm not convinced that sealing is interesting or important.  Anyway, moving-on... What is automatically sealed? Value types and structs.  If they were not always sealed, all sorts of things would go wrong.  For instance, structs are laid-out inline within a class.  But what if you assigned a substruct to a struct field of that class?  There may be too many fields to fit. Static classes.  Static classes exist in C# but not .NET.  The C# compiler compiles a static class into an 'abstract sealed' class.  So static classes are already sealed in C#. Enumerations.  The CLR does not track the types of enumerations - it treats them as simple value types.  Hence, polymorphism would not work. What cannot be sealed? Interfaces.  Interfaces exist to be implemented, so sealing to prevent implementation is dumb.  But what if you could prevent interfaces from being extended (i.e. ban declarations like "public interface IMyInterface : ISealedInterface")?  There is no good reason to seal an interface like this.  Sealing finalizes behaviour, but interfaces have no intrinsic behaviour to finalize Abstract classes.  In IL you can create an abstract sealed class.  But C# syntax for this already exists - declaring a class as a 'static', so it forces you to declare it as such. Non-override methods.  If a method isn't declared as override it cannot be overridden, so sealing would make no difference.  Note this is stated from a C# perspective - the words are opposite in IL.  In IL, you have four choices in total: no declaration (which actually seals the method), 'virtual' (called 'override' in C#), 'sealed virtual' ('sealed override' in C#) and 'newslot virtual' ('new virtual' or 'virtual' in C#, depending on whether the method already exists in a base class). Methods that implement interface methods.  Methods that implement an interface method must be virtual, so cannot be sealed. Fields.  A field cannot be overridden, only hidden (using the 'new' keyword in C#), so sealing would make no sense.

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• Swap partition not recognized (The disk drive with UUID=... is not ready yet or not present)

  - by ladaghini

  I think I had an encrypted swap partition, because I chose to encrypt my home directory during the installation. I believe that's what the line with /dev/mapper/cryptswap1 ... in my /etc/fstab is all about. I did something to bork my swap because on the next boot, I got a message (paraphrased): The disk drive for /dev/mapper/cryptswap1 is not ready yet or not present. Wait to continue. Press S to skip or M to manually recover. (As a side note, pressing S or M seemed to do nothing different from just waiting.) Here's what I've tried: This tutorial on how to fix the swap partition not mounting. However, in the above, the mkswap command fails because the device is busy. So I booted from a live USB, ran GParted to reformat the swap partition (which showed up as an unknown fs type), and chrooted into the broken system to try that tutorial again. I also adjusted /etc/initramfs-tools/conf.d/resume and /etc/fstab to reflect the new UUID generated from formatting the partition as a swap. That still didn't work; instead of /dev/mapper/cryptswap1 not present, "The disk drive with UUID=[swap partition's UUID] is not ready yet or not present..." So I decided to start afresh as though I never had created a swap partition in the first place. From the Live USB, I deleted the swap partition altogether (which, again showed up in GParted as an unknown fs type), removed the swap and cryptswap entries in /etc/fstab as well as removed /etc/initramfs-tools/conf.d/resume and /etc/crypttab. At this point the main system shouldn't be considered broken because there is no swap partition and no instructions to mount one, right? I didn't get any errors during startup. I followed the same instructions to create and encrypt the swap partition, starting with creating a partition for the swap, though I think fdisk said a reboot was necessary to see changes. I was confident the 3rd process above would work, but the problem yet persists. Some relevant info (/dev/sda8 is the swap partition): /etc/fstab file: # /etc/fstab: static file system information. # # Use 'blkid' to print the universally unique identifier for a # device; this may be used with UUID= as a more robust way to name devices # that works even if disks are added and removed. See fstab(5). # # <file system> <mount point> <type> <options> <dump> <pass> proc /proc proc nodev,noexec,nosuid 0 0 # / was on /dev/sda6 during installation UUID=4c11e82c-5fe9-49d5-92d9-cdaa6865c991 / ext4 errors=remount-ro 0 1 # /boot was on /dev/sda5 during installation UUID=4031413e-e89f-49a9-b54c-e887286bb15e /boot ext4 defaults 0 2 # /home was on /dev/sda7 during installation UUID=d5bbfc6f-482a-464e-9f26-fd213230ae84 /home ext4 defaults 0 2 # swap was on /dev/sda8 during installation UUID=5da2c720-8787-4332-9317-7d96cf1e9b80 none swap sw 0 0 /dev/mapper/cryptswap1 none swap sw 0 0 output of sudo mount: /dev/sda6 on / type ext4 (rw,errors=remount-ro) proc on /proc type proc (rw,noexec,nosuid,nodev) sysfs on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type devtmpfs (rw,mode=0755) devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755) none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880) none on /run/shm type tmpfs (rw,nosuid,nodev) /dev/sda5 on /boot type ext4 (rw) /dev/sda7 on /home type ext4 (rw) /home/undisclosed/.Private on /home/undisclosed type ecryptfs (ecryptfs_check_dev_ruid,ecryptfs_cipher=aes,ecryptfs_key_bytes=16,ecryptfs_unlink_sigs,ecryptfs_sig=cbae1771abd34009,ecryptfs_fnek_sig=7cefe2f59aab8e58) gvfs-fuse-daemon on /home/undisclosed/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=undisclosed) output of sudo blkid (note that /dev/sda8 is missing): /dev/sda1: LABEL="SYSTEM" UUID="960490E80490CC9D" TYPE="ntfs" /dev/sda2: UUID="D4043140043126C0" TYPE="ntfs" /dev/sda3: LABEL="Shared" UUID="80F613E1F613D5EE" TYPE="ntfs" /dev/sda5: UUID="4031413e-e89f-49a9-b54c-e887286bb15e" TYPE="ext4" /dev/sda6: UUID="4c11e82c-5fe9-49d5-92d9-cdaa6865c991" TYPE="ext4" /dev/sda7: UUID="d5bbfc6f-482a-464e-9f26-fd213230ae84" TYPE="ext4" /dev/mapper/cryptswap1: UUID="41fa147a-3e2c-4e61-b29b-3f240fffbba0" TYPE="swap" output of sudo fdisk -l: Disk /dev/mapper/cryptswap1 doesn't contain a valid partition table Disk /dev/sda: 320.1 GB, 320072933376 bytes 255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xdec3fed2 Device Boot Start End Blocks Id System /dev/sda1 * 2048 409599 203776 7 HPFS/NTFS/exFAT /dev/sda2 409600 210135039 104862720 7 HPFS/NTFS/exFAT /dev/sda3 210135040 415422463 102643712 7 HPFS/NTFS/exFAT /dev/sda4 415424510 625141759 104858625 5 Extended /dev/sda5 415424512 415922175 248832 83 Linux /dev/sda6 415924224 515921919 49998848 83 Linux /dev/sda7 515923968 621389823 52732928 83 Linux /dev/sda8 621391872 625141759 1874944 82 Linux swap / Solaris Disk /dev/mapper/cryptswap1: 1919 MB, 1919942656 bytes 255 heads, 63 sectors/track, 233 cylinders, total 3749888 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xaf5321b5 /etc/initramfs-tools/conf.d/resume file: RESUME=UUID=5da2c720-8787-4332-9317-7d96cf1e9b80 /etc/crypttab file: cryptswap1 /dev/sda8 /dev/urandom swap,cipher=aes-cbc-essiv:sha256 output of sudo swapon -as: Filename Type Size Used Priority /dev/mapper/cryptswap1 partition 1874940 0 -1 output of sudo free -m: total used free shared buffers cached Mem: 1476 1296 179 0 35 671 -/+ buffers/cache: 590 886 Swap: 1830 0 1830 So, how can this be fixed?

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• MySQL Connector/Net 6.6.3 Beta 2 has been released

  - by fernando

  MySQL Connector/Net 6.6.3, a new version of the all-managed .NET driver for MySQL has been released.  This is the second of two beta releases intended to introduce users to the new features in the release. This release is feature complete it should be stable enough for users to understand the new features and how we expect them to work.  As is the case with all non-GA releases, it should not be used in any production environment.  It is appropriate for use with MySQL server versions 5.0-5.6. It is now available in source and binary form from http://dev.mysql.com/downloads/connector/net/#downloads and mirror sites (note that not all mirror sites may be up to date at this point-if you can't find this version on some mirror, please try again later or choose another download site.) The 6.6 version of MySQL Connector/Net brings the following new features:   * Stored routine debugging   * Entity Framework 4.3 Code First support   * Pluggable authentication (now third parties can plug new authentications mechanisms into the driver).   * Full Visual Studio 2012 support: everything from Server Explorer to Intellisense&   the Stored Routine debugger. Stored Procedure Debugging ------------------------------------------- We are very excited to introduce stored procedure debugging into our Visual Studio integration.  It works in a very intuitive manner by simply clicking 'Debug Routine' from Server Explorer. You can debug stored routines, functions&   triggers. These release contains fixes specific of the debugger as well as other fixes specific of other areas of Connector/NET:   * Added feature to define initial values for InOut stored procedure arguments.   * Debugger: Fixed Visual Studio locked connection after debugging a routine.   * Fix for bug Cannot Create an Entity with a Key of Type String (MySQL bug #65289, Oracle bug #14540202).   * Fix for bug "CacheServerProperties can cause 'Packet too large' error". MySQL Bug #66578 Orabug #14593547.   * Fix for handling unnamed parameter in MySQLCommand. This fix allows the mysqlcommand to handle parameters without requiring naming (e.g. INSERT INTO Test (id,name) VALUES (?, ?) ) (MySQL Bug #66060, Oracle bug #14499549).   * Fixed end of line issue when debugging a routine.   * Added validation to avoid overwriting a routine backup file when it hasn't changed.   * Fixed inheritance on Entity Framework Code First scenarios. (MySql bug #63920 and Oracle bug #13582335).   * Fixed "Trying to customize column precision in Code First does not work" (MySql bug #65001, Oracle bug #14469048).   * Fixed bug ASP.NET Membership database fails on MySql database UTF32 (MySQL bug #65144, Oracle bug #14495292).   * Fix for MySqlCommand.LastInsertedId holding only 32 bit values (MySql bug #65452, Oracle bug #14171960).   * Fixed "Decimal type should have digits at right of decimal point", now default is 2, and user's changes in     EDM designer are recognized (MySql bug #65127, Oracle bug #14474342).   * Fix for NullReferenceException when saving an uninitialized row in Entity Framework (MySql bug #66066, Oracle bug #14479715).   * Fix for error when calling RoleProvider.RemoveUserFromRole(): causes an exception due to a wrong table being used (MySql bug #65805, Oracle bug #14405338).   * Fix for "Memory Leak on MySql.Data.MySqlClient.MySqlCommand", too many MemoryStream's instances created (MySql bug #65696, Oracle bug #14468204).   * Added ANTLR attribution notice (Oracle bug #14379162).   * Fix for debugger failing when having a routine with an if-elseif-else.   * Also the programming interface for authentication plugins has been redefined. Some limitations remains, due to the current debugger architecture:   * Some MySQL functions cannot be debugged currently (get_lock, release_lock, begin, commit, rollback, set transaction level)..   * Only one debug session may be active on a given server. The Debugger is feature complete at this point. We look forward to your feedback. Documentation ------------------------------------- You can view current Connector/Net documentation at http://dev.mysql.com/doc/refman/5.5/en/connector-net.html You can find our team blog at http://blogs.oracle.com/MySQLOnWindows. You can also post questions on our forums at http://forums.mysql.com/. Enjoy and thanks for the support!

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• My Red Gate Experience

  - by Colin Rothwell

  I’m Colin, and I’ve been an intern working with Mike in publishing on Simple-Talk and SQLServerCentral for the past ten weeks. I’ve mostly been working “behind the scenes”, making improvements to the spam filtering, along with various other small tweaks. When I arrived at Red Gate, one of the first things Mike asked me was what I wanted to get out of the internship. It wasn’t a question I’d given a great deal of thought to, but my immediate response was the same as almost anybody: to support my growing family. Well, ok, not quite that, but money was certainly a motivator, along with simply making sure that I didn’t get bored over the summer. Three months is a long time to fill, and many of my friends end up getting bored, or worse, knitting obsessively. With the arrogance which seems fairly common among Cambridge people, I wasn’t expecting to really learn much here! In my mind, the part of the year where I am at Uni is the part where I learn things, whilst Red Gate would be an opportunity to apply what I’d learnt. Thankfully, the opposite is true: I’ve learnt a lot during my time here, and there has been a definite positive impact on the way I write code. The first thing I’ve really learnt is that test-driven development is, in general, a sensible way of working. Before coming, I didn’t really get it: how could you test something you hadn’t yet written? It didn’t make sense! My problem was seeing a test as having to test all the behaviour of a given function. Writing tests which test the bare minimum possible and building them up is a really good way of crystallising the direction the code needs to grow in, and ensures you never attempt to write too much code at time. One really good experience of this was early on in my internship when Mike and I were working on the query used to list active authors: I’d written something which I thought would do the trick, but by starting again using TDD we grew something which revealed that there were several subtle mistakes in the query I’d written. I’ve also been awakened to the value of pair programming. Whilst I could sort of see the point before coming, I also thought that it was impossible that two people would ever get more done at the same computer than if they were working separately. I still think that this is true for projects with pieces that developers can easily work on independently, and with developers who both know the codebase, but I’ve found that pair programming can be really good for learning a code base, and for building up small projects to the point where you can start working on separate components, as well as solving particularly difficult problems. Later on in my internship, for my down tools week project, I was working on adding Python support to Glimpse. Another intern and I we pair programmed the entire project, using ping pong pair programming as much as possible. One bonus that this brought which I wasn’t expecting was that I found myself less prone to distraction: with someone else peering over my shoulder, I didn’t have the ever-present temptation to open gmail, or facebook, or yammer, or twitter, or hacker news, or reddit, and so on, and so forth. I’m quite proud of this project: I think it’s some of the best code I’ve written. I’ve also been really won over to the value of descriptive variables names. In my pre-Red Gate life, as a lone-ranger style cowboy programmer, I’d developed a tendency towards laziness in variable names, sometimes abbreviating or, worse, using acronyms. I’ve swiftly realised that this is a bad idea when working with a team: saving a few key strokes is inevitably not worth it when it comes to reading code again in the future. Longer names also mean you can do away with a majority of comments. I appreciate that if you’ve come up with an O(n*log n) algorithm for something which seemed O(n^2), you probably want to explain how it works, but explaining what a variable name means is a big no no: it’s so very easy to change the behaviour of the code, whilst forgetting about the comments. Whilst at Red Gate, I took the opportunity to attend a code retreat, which really helped me to solidify all the things I’d learnt. To be completely free of any existing code base really lets you focus on best practises and think about how you write code. If you get a chance to go on a similar event, I’d highly recommend it! Cycling to Red Gate, I’ve also become much better at fitting inner tubes: if you’re struggling to get the tube out, or re-fit the tire, letting a bit of air out usually helps. I’ve also become quite a bit better at foosball and will miss having a foosball table! I’d like to finish off by saying thank you to everyone at Red Gate for having me. I’ve really enjoyed working with, and learning from, the team that brings you this web site. If you meet any of them, buy them a drink!

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• First Foray&ndash;About timeout

  - by SQLMonger

  It has been quite a while since I signed up for this blog site and high time that something was posted.  I have a list of topics that I will be working through and posting.  Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me.  My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes.   A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions.  I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges.   Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube.  I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube.  I had the package working great, tested, and ready for deployment.  It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job.  On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager  timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds.  This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then.  At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries.  I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds.  I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute.  Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully.  The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster.  With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs.  Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was.  To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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• Walmart and Fusion Apps

  - by ultan o'broin

  Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• Level of detail algorithm not functioning correctly

  - by Darestium

  I have been working on this problem for months; I have been creating Planet Generator of sorts, after more than 6 months of work I am no closer to finishing it then I was 4 months ago. My problem; The terrain does not subdivide in the correct locations properly, it almost seems as if there is a ghost camera next to me, and the quads subdivide based on the position of this "ghost camera". Here is a video of the broken program: http://www.youtube.com/watch?v=NF_pHeMOju8 The best example of the problem occurs around 0:36. For detail limiting, I am going for a chunked LOD approach, which subdivides the terrain based on how far you are away from it. I use a "depth table" to determine how many subdivisions should take place. void PQuad::construct_depth_table(float distance) { tree[0] = -1; for (int i = 1; i < MAX_DEPTH; i++) { tree[i] = distance; distance /= 2.0f; } } The chuncked LOD relies on the child/parent structure of quads, the depth is determined by a constant e.g: if the constant is 6, there are six levels of detail. The quads which should be drawn go through a distance test from the player to the centre of the quad. void PQuad::get_recursive(glm::vec3 player_pos, std::vector<PQuad*>& out_children) { for (size_t i = 0; i < children.size(); i++) { children[i].get_recursive(player_pos, out_children); } if (this->should_draw(player_pos) || this->depth == 0) { out_children.emplace_back(this); } } bool PQuad::should_draw(glm::vec3 player_position) { float distance = distance3(player_position, centre); if (distance < tree[depth]) { return true; } return false; } The root quad has four children which could be visualized like the following: [] [] [] [] Where each [] is a child. Each child has the same amount of children up until the detail limit, the quads which have are 6 iterations deep are leaf nodes, these nodes have no children. Each node has a corresponding Mesh, each Mesh structure has 16x16 Quad-shapes, each Mesh's Quad-shapes halves in size each detail level deeper - creating more detail. void PQuad::construct_children() { // Calculate the position of the Quad based on the parent's location calculate_position(); if (depth < (int)MAX_DEPTH) { children.reserve((int)NUM_OF_CHILDREN); for (int i = 0; i < (int)NUM_OF_CHILDREN; i++) { children.emplace_back(PQuad(this->face_direction, this->radius)); PQuad *child = &children.back(); child->set_depth(depth + 1); child->set_child_index(i); child->set_parent(this); child->construct_children(); } } else { leaf = true; } } The following function creates the vertices for each quad, I feel that it may play a role in the problem - I just can't determine what is causing the problem. void PQuad::construct_vertices(std::vector<glm::vec3> *vertices, std::vector<Color3> *colors) { vertices->reserve(quad_width * quad_height); for (int y = 0; y < quad_height; y++) { for (int x = 0; x < quad_width; x++) { switch (face_direction) { case YIncreasing: vertices->emplace_back(glm::vec3(position.x + x * element_width, quad_height - 1.0f, -(position.y + y * element_width))); break; case YDecreasing: vertices->emplace_back(glm::vec3(position.x + x * element_width, 0.0f, -(position.y + y * element_width))); break; case XIncreasing: vertices->emplace_back(glm::vec3(quad_width - 1.0f, position.y + y * element_width, -(position.x + x * element_width))); break; case XDecreasing: vertices->emplace_back(glm::vec3(0.0f, position.y + y * element_width, -(position.x + x * element_width))); break; case ZIncreasing: vertices->emplace_back(glm::vec3(position.x + x * element_width, position.y + y * element_width, 0.0f)); break; case ZDecreasing: vertices->emplace_back(glm::vec3(position.x + x * element_width, position.y + y * element_width, -(quad_width - 1.0f))); break; } // Position the bottom, right, front vertex of the cube from being (0,0,0) to (-16, -16, 16) (*vertices)[vertices->size() - 1] -= glm::vec3(quad_width / 2.0f, quad_width / 2.0f, -(quad_width / 2.0f)); colors->emplace_back(Color3(255.0f, 255.0f, 255.0f, false)); } } switch (face_direction) { case YIncreasing: this->centre = glm::vec3(position.x + quad_width / 2.0f, quad_height - 1.0f, -(position.y + quad_height / 2.0f)); break; case YDecreasing: this->centre = glm::vec3(position.x + quad_width / 2.0f, 0.0f, -(position.y + quad_height / 2.0f)); break; case XIncreasing: this->centre = glm::vec3(quad_width - 1.0f, position.y + quad_height / 2.0f, -(position.x + quad_width / 2.0f)); break; case XDecreasing: this->centre = glm::vec3(0.0f, position.y + quad_height / 2.0f, -(position.x + quad_width / 2.0f)); break; case ZIncreasing: this->centre = glm::vec3(position.x + quad_width / 2.0f, position.y + quad_height / 2.0f, 0.0f); break; case ZDecreasing: this->centre = glm::vec3(position.x + quad_width / 2.0f, position.y + quad_height / 2.0f, -(quad_height - 1.0f)); break; } this->centre -= glm::vec3(quad_width / 2.0f, quad_width / 2.0f, -(quad_width / 2.0f)); } Any help in discovering what is causing this "subdivding in the wrong place" would be greatly appreciated.

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• Unable to boot: Missing Operating system

  - by Vivek S Panicker

  i had installed Ubuntu 11.10 along with the another Ubuntu 11.10 which already installed in my netbook. Later I formatted the partition I newly installed. Next time when I boot it went to Grub Rescue menu. I boot my system again with Ubuntu USB stick, Then I installed Boot repair package in USB and restored MBR and GRUB menu in hard disk. Now when I am restarting, I am getting a message Missing operating system, press any key to continue. Can somebody help me on this? Below is the output for sudo fdisk -l omitting empty partition (7) Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders, total 312581808 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00058a60 Device Boot Start End Blocks Id System /dev/sda1 * 2048 204072287 102035120 83 Linux /dev/sda2 204072958 312580095 54253569 5 Extended /dev/sda5 310507520 312580095 1036288 82 Linux swap / Solaris /dev/sda6 308432896 310503423 1035264 82 Linux swap / Solaris Partition table entries are not in disk order Disk /dev/sdb: 4006 MB, 4006608896 bytes 124 heads, 62 sectors/track, 1017 cylinders, total 7825408 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0004d3df Device Boot Start End Blocks Id System /dev/sdb1 * 62 7818695 3909317 b W95 FAT32 Below is the output for sudo blkid /dev/loop0: TYPE="squashfs" /dev/loop1: LABEL="casper-rw" UUID="533defb1-f073-254a-b46f-7ca0ac1f4e0c" TYPE="ext2" /dev/sda1: LABEL="Ubuntu" UUID="6a141040-3ba8-457a-9de5-ad06e6057084" TYPE="ext4" /dev/sda5: UUID="3a7f62d6-9c65-4d12-a3b6-5d62b9710f7d" TYPE="swap" /dev/sda6: UUID="274da115-cec2-4418-a1af-88fe921e3670" TYPE="swap" /dev/sdb1: LABEL="PENDRIVE" UUID="EC22-6BE4" TYPE="vfat" File /boot/grub/grub.cfg # # DO NOT EDIT THIS FILE # # It is automatically generated by grub-mkconfig using templates # from /etc/grub.d and settings from /etc/default/grub # ### BEGIN /etc/grub.d/00_header ### if [ -s $prefix/grubenv ]; then set have_grubenv=true load_env fi set default="0" if [ "${prev_saved_entry}" ]; then set saved_entry="${prev_saved_entry}" save_env saved_entry set prev_saved_entry= save_env prev_saved_entry set boot_once=true fi function savedefault { if [ -z "${boot_once}" ]; then saved_entry="${chosen}" save_env saved_entry fi } function recordfail { set recordfail=1 if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi } function load_video { insmod vbe insmod vga insmod video_bochs insmod video_cirrus } insmod part_msdos insmod ext2 set root='(hd0,msdos1)' search --no-floppy --fs-uuid --set=root 6a141040-3ba8-457a-9de5-ad06e6057084 if loadfont /usr/share/grub/unicode.pf2 ; then set gfxmode=auto load_video insmod gfxterm insmod part_msdos insmod ext2 set root='(hd0,msdos1)' search --no-floppy --fs-uuid --set=root 6a141040-3ba8-457a-9de5-ad06e6057084 set locale_dir=($root)/boot/grub/locale set lang=en_US insmod gettext fi terminal_output gfxterm if [ "${recordfail}" = 1 ]; then set timeout=10 else set timeout=10 fi ### END /etc/grub.d/00_header ### ### BEGIN /etc/grub.d/05_debian_theme ### set menu_color_normal=white/black set menu_color_highlight=black/light-gray if background_color 44,0,30; then clear fi ### END /etc/grub.d/05_debian_theme ### ### BEGIN /etc/grub.d/10_linux ### if [ ${recordfail} != 1 ]; then if [ -e ${prefix}/gfxblacklist.txt ]; then if hwmatch ${prefix}/gfxblacklist.txt 3; then if [ ${match} = 0 ]; then set linux_gfx_mode=keep else set linux_gfx_mode=text fi else set linux_gfx_mode=text fi else set linux_gfx_mode=keep fi else set linux_gfx_mode=text fi export linux_gfx_mode if [ "$linux_gfx_mode" != "text" ]; then load_video; fi menuentry 'Ubuntu, with Linux 3.0.0-12-generic' --class ubuntu --class gnu-linux --class gnu --class os { recordfail set gfxpayload=$linux_gfx_mode insmod gzio insmod part_msdos insmod ext2 set root='(hd0,msdos1)' search --no-floppy --fs-uuid --set=root 6a141040-3ba8-457a-9de5-ad06e6057084 linux /boot/vmlinuz-3.0.0-12-generic root=UUID=6a141040-3ba8-457a-9de5-ad06e6057084 ro quiet splash vt.handoff=7 initrd /boot/initrd.img-3.0.0-12-generic } menuentry 'Ubuntu, with Linux 3.0.0-12-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os { recordfail insmod gzio insmod part_msdos insmod ext2 set root='(hd0,msdos1)' search --no-floppy --fs-uuid --set=root 6a141040-3ba8-457a-9de5-ad06e6057084 echo 'Loading Linux 3.0.0-12-generic ...' linux /boot/vmlinuz-3.0.0-12-generic root=UUID=6a141040-3ba8-457a-9de5-ad06e6057084 ro recovery nomodeset echo 'Loading initial ramdisk ...' initrd /boot/initrd.img-3.0.0-12-generic } ### END /etc/grub.d/10_linux ### ### BEGIN /etc/grub.d/20_linux_xen ### ### END /etc/grub.d/20_linux_xen ### ### BEGIN /etc/grub.d/20_memtest86+ ### menuentry "Memory test (memtest86+)" { insmod part_msdos insmod ext2 set root='(hd0,msdos1)' search --no-floppy --fs-uuid --set=root 6a141040-3ba8-457a-9de5-ad06e6057084 linux16 /boot/memtest86+.bin } menuentry "Memory test (memtest86+, serial console 115200)" { insmod part_msdos insmod ext2 set root='(hd0,msdos1)' search --no-floppy --fs-uuid --set=root 6a141040-3ba8-457a-9de5-ad06e6057084 linux16 /boot/memtest86+.bin console=ttyS0,115200n8 } ### END /etc/grub.d/20_memtest86+ ### ### BEGIN /etc/grub.d/30_os-prober ### ### END /etc/grub.d/30_os-prober ### ### BEGIN /etc/grub.d/40_custom ### # This file provides an easy way to add custom menu entries. Simply type the # menu entries you want to add after this comment. Be careful not to change # the 'exec tail' line above. ### END /etc/grub.d/40_custom ### ### BEGIN /etc/grub.d/41_custom ### if [ -f $prefix/custom.cfg ]; then source $prefix/custom.cfg; fi ### END /etc/grub.d/41_custom ###

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• Books are Dead! Long Live the Books!

  - by smisner

  We live in interesting times with regard to the availability of technical material. We have lots of free written material online in the form of vendor documentation online, forums, blogs, and Twitter. And we have written material that we can buy in the form of books, magazines, and training materials. Online videos and training – some free and some not free – are also an option. All of these formats are useful for one need or another. As an author, I pay particular attention to the demand for books, and for now I see no reason to stop authoring books. I assure you that I don’t get rich from the effort, and fortunately that is not my motivation. As someone who likes to refer to books frequently, I am still a big believer in books and have evidence from book sales that there are others like me. If I can do my part to help others learn about the technologies I work with, I will continue to produce content in a variety of formats, including books. (You can view a list of all of my books on the Publications page of my site and my online training videos at Pluralsight.) As a consumer of technical information, I prefer books because a book typically can get into a topic much more deeply than a blog post, and can provide more context than vendor documentation. It comes with a table of contents and a (hopefully accurate) index that helps me zero in on a topic of interest, and of course I can use the Search feature in digital form. Some people suggest that technology books are outdated as soon as they get published. I guess it depends on where you are with technology. Not everyone is able to upgrade to the latest and greatest version at release. I do assume, however, that the SQL Server 7.0 titles in my library have little value for me now, but I’m certain that the minute I discard the book, I’m going to want it for some reason! Meanwhile, as electronic books overtake physical books in sales, my husband is grateful that I can continue to build my collection digitally rather than physically as the books have a way of taking over significant square footage in our house! Blog posts, on the other hand, are useful for describing the scenarios that come up in real-life implementations that wouldn’t fit neatly into a book. As many years that I have working with the Microsoft BI stack, I still run into new problems that require creative thinking. Likewise, people who work with BI and other technologies that I use share what they learn through their blogs. Internet search engines help us find information in blogs that simply isn’t available anywhere else. Another great thing about blogs, also, is the connection to community and the dialog that can ensue between people with common interests. With the trend towards electronic formats for books, I imagine that we’ll see books continue to adapt to incorporate different forms of media and better ways to keep the information current. At the moment, I wish I had a better way to help readers with my last two Reporting Services books. In the case of the Microsoft® SQL Server™ 2005 Reporting Services Step by Step book, I have heard many cases of readers having problems with the sample database that shipped on CD – either the database was missing or it was corrupt. So I’ve provided a copy of the database on my site for download from http://datainspirations.com/uploads/rs2005sbsDW.zip. Then for the Microsoft® SQL Server™ 2008 Reporting Services Step by Step book, we decided to avoid the database problem by using the AdventureWorks2008 samples that Microsoft published on Codeplex (although code samples are still available on CD). We had this silly idea that the URL for the download would remain constant, but it seems that expectation was ill-founded. Currently, the sample database is found at http://msftdbprodsamples.codeplex.com/releases/view/37109 but I have no idea how long that will remain valid. My latest books (#9 and #10 which are milestones I never anticipated), Building Integrated Business Intelligence Solutions with SQL Server 2008 R2 and Office 2010 (McGraw Hill, 2011) and Business Intelligence in Microsoft SharePoint 2010 (Microsoft Press, 2011), will not ship with a CD, but will provide all code samples for download at a site maintained by the respective publishers. I expect that the URLs for the downloads for the book will remain valid, but there are lots of references to other sites that can change or disappear over time. Does that mean authors shouldn’t make reference to such sites? Personally, I think the benefits to be gained from including links are greater than the risks of the links becoming invalid at some point. Do you think the time for technology books has come to an end? Is the delivery of books in electronic format enough to keep them alive? If technological barriers were no object, what would make a book more valuable to you than other formats through which you can obtain information?

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• NetBeans, JSF, and MySQL Primary Keys using AUTO_INCREMENT

  - by MarkH

  I recently had the opportunity to spin up a small web application using JSF and MySQL. Having developed JSF apps with Oracle Database back-ends before and possessing some small familiarity with MySQL (sans JSF), I thought this would be a cakewalk. Things did go pretty smoothly...but there was one little "gotcha" that took more time than the few seconds it really warranted. The Problem Every DBMS has its own way of automatically generating primary keys, and each has its pros and cons. For the Oracle Database, you use a sequence and point your Java classes to it using annotations that look something like this: @GeneratedValue(strategy=GenerationType.SEQUENCE, generator="POC_ID_SEQ") @SequenceGenerator(name="POC_ID_SEQ", sequenceName="POC_ID_SEQ", allocationSize=1) Between creating the actual sequence in the database and making sure you have your annotations right (watch those typos!), it seems a bit cumbersome. But it typically "just works", without fuss. Enter MySQL. Designating an integer-based field as PRIMARY KEY and using the keyword AUTO_INCREMENT makes the same task seem much simpler. And it is, mostly. But while NetBeans cranks out a superb "first cut" for a basic JSF CRUD app, there are a couple of small things you'll need to bring to the mix in order to be able to actually (C)reate records. The (RUD) performs fine out of the gate. The Solution Omitting all design considerations and activity (!), here is the basic sequence of events I followed to create, then resolve, the JSF/MySQL "Primary Key Perfect Storm": Fire up NetBeans. Create JSF project. Create Entity Classes from Database. Create JSF Pages from Entity Classes. Test run. Try to create record and hit error. It's a simple fix, but one that was fun to find in its completeness. :-) Even though you've told it what to do for a primary key, a MySQL table requires a gentle nudge to actually generate that new key value. Two things are needed to make the magic happen. First, you need to ensure the following annotation is in place in your Java entity classes: @GeneratedValue(strategy = GenerationType.IDENTITY) All well and good, but the real key is this: in your controller class(es), you'll have a create() function that looks something like this, minus the comment line and the setId() call in bold red type:     public String create() {         try {             // Assign 0 to ID for MySQL to properly auto_increment the primary key.             current.setId(0);             getFacade().create(current);             JsfUtil.addSuccessMessage(ResourceBundle.getBundle("/Bundle").getString("CategoryCreated"));             return prepareCreate();         } catch (Exception e) {             JsfUtil.addErrorMessage(e, ResourceBundle.getBundle("/Bundle").getString("PersistenceErrorOccured"));             return null;         }     } Setting the current object's primary key attribute to zero (0) prior to saving it tells MySQL to get the next available value and assign it to that record's key field. Short and simple…but not inherently obvious if you've never used that particular combination of NetBeans/JSF/MySQL before. Hope this helps! All the best, Mark

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• What to do after a servicing fails on TFS 2010

  - by Martin Hinshelwood

  What do you do if you run a couple of hotfixes against your TFS 2010 server and you start to see seem odd behaviour? A customer of mine encountered that very problem, but they could not just, or at least not easily, go back a version.   You see, around the time of the TFS 2010 launch this company decided to upgrade their entire 250+ development team from TFS 2008 to TFS 2010. They encountered a few problems, owing mainly to the size of their TFS deployment, and the way they were using TFS. They were not doing anything wrong, but when you have the largest deployment of TFS outside of Microsoft you tend to run into problems that most people will never encounter. We are talking half a terabyte of source control in TFS with over 80 proxy servers. Its certainly the largest deployment I have ever heard of. When they did their upgrade way back in April, they found two major flaws in the product that meant that they had to back out of the upgrade and wait for a couple of hotfixes. KB983504 – Hotfix KB983578 – Patch KB2401992 -Hotfix In the time since they got the hotfixes they have run 6 successful trial migrations, but we are not talking minutes or hours here. When you have 400+ GB of data it takes time to copy it around. It takes time to do the upgrade and it takes time to do a backup. Well, last week it was crunch time with their developers off for Christmas they had a window of opportunity to complete the upgrade. Now these guys are good, but they wanted Northwest Cadence to be available “just in case”. They did not expect any problems as they already had 6 successful trial upgrades. The problems surfaced around 20 hours in after the first set of hotfixes had been applied. The new Team Project Collection, the only thing of importance, had disappeared from the Team Foundation Server Administration console. The collection would not reattach either. It would not even list the new collection as attachable! Figure: We know there is a database there, but it does not This was a dire situation as 20+ hours to repeat would leave the customer over time with 250+ developers sitting around doing nothing. We tried everything, and then we stumbled upon the command of last resort. TFSConfig Recover /ConfigurationDB:SQLServer\InstanceName;TFS_ConfigurationDBName /CollectionDB:SQLServer\instanceName;"Collection Name" -http://msdn.microsoft.com/en-us/library/ff407077.aspx WARNING: Never run this command! Now this command does something a little nasty. It assumes that there really should not be anything wrong and sets about fixing it. It ignores any servicing levels in the Team Project Collection database and forcibly applies the latest version of the schema. I am sure you can imagine the types of problems this may cause when the schema is updated leaving the data behind. That said, as far as we could see this collection looked good, and we were even able to find and attach the team project collection to the Configuration database. Figure: After attaching the TPC it enters a servicing mode After reattaching the team project collection we found the message “Re-Attaching”. Well, fair enough that sounds like something that may need to happen, and after checking that there was disk IO we left it to it. 14+ hours later, it was still not done so the customer raised a priority support call with MSFT and an engineer helped them out. Figure: Everything looks good, it is just offline. Tip: Did you know that these logs are not represented in the ~/Logs/* folder until they are opened once? The engineer dug around a bit and listened to our situation. He knew that we had run the dreaded “tfsconfig restore”, but was not phased. Figure: This message looks suspiciously like the wrong servicing version As it turns out, the servicing version was slightly out of sync with the schema. KB Schema Successful           KB983504 341 Yes   KB983578 344 sort of   KB2401992 360 nope   Figure: KB, Schema table with notation to its success The Schema version above represents the final end of run version for that hotfix or patch. The only way forward The problem was that the version was somewhere between 341 and 344. This is not a nice place to be in and the engineer give us the  only way forward as the removal of the servicing number from the database so that the re-attach process would apply the latest schema. if his sounds a little like the “tfsconfig recover” command then you are exactly right. Figure: Sneakily changing that 3 to a 1 should do the trick Figure: Changing the status and dropping the version should do it Now that we have done that we should be able to safely reattach and enable the Team Project Collection. Figure: The TPC is now all attached and running You may think that this is the end of the story, but it is not. After a while of mulling and seeking expert advice we came to the opinion that the database was, for want of a better term, “hosed”. There could well be orphaned data in there and the likelihood that we would have problems later down the line is pretty high. We contacted the customer back and made them aware that in all likelihood the repaired database was more like a “cut and shut” than anything else, and at the first sign of trouble later down the line was likely to split in two. So with 40+ hours invested in getting this new database ready the customer threw it away and started again. What would you do? Would you take the “cut and shut” to production and hope for the best?

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• Add SQL Azure database to Azure Web Role and persist data with entity framework code first.

  - by MagnusKarlsson

  In my last post I went for a warts n all approach to set up a web role on Azure. In this post I’ll describe how to add an SQL Azure database to the project. This will be described with an as minimal as possible amount of code and screen dumps. All questions are welcome in the comments area. Please don’t email since questions answered in the comments field is made available to other visitors. As an example we will add a comments section to the site we used in the previous post (Länk här). Steps: 1. Create a Comments entity and then use Scaffolding to set up controller and view, and add ConnectionString to web.config. 2. Create SQL Azure database in Management Portal and link the new database 3. Test it online!   1. Right click Models folder, choose add, choose “class…” . Name the Class Comment. 1.1 Replace the Code in the class with the following: using System.Data.Entity; namespace MvcWebRole1.Models { public class Comment {    public int CommentId { get; set; }    public string Name { get; set; }      public string Content { get; set; } } public class CommentsDb : DbContext { public DbSet<Comment> CommentEntries { get; set; } } } Now Entity Framework can create a database and a table named Comment. Build your project to assert there are no build errors.   1.2 Right click Controllers folder, choose add, choose “class…” . Name the Class CommentController and fill out the values as in the example below.     1.3 Click Add. Visual Studio now creates default View for CRUD operations and a Controller adhering to these and opens them. 1.3 Open Web.config and add the following connectionstring in <connectionStrings> node. <add name="CommentsDb” connectionString="data source=(LocalDB)\v11.0;Integrated Security=SSPI;AttachDbFileName=|DataDirectory|\CommentsDb.mdf;Initial Catalog=CommentsDb;MultipleActiveResultSets=True" providerName="System.Data.SqlClient" />   1.4 Save All and press F5 to start the application. 1.5 Go to http://127.0.0.1:81/Comments which will redirect you through CommentsController to the Index View which looks like this:     Click Create new. In the Create-view, add name and content and press Create.   1: // 2: // POST: /Comments/Create 3:  4: [HttpPost] 5: public ActionResult Create(Comment comment) 6: { 7: if (ModelState.IsValid) 8: { 9: db.CommentEntries.Add(comment); 10: db.SaveChanges(); 11: return RedirectToAction("Index"); 12: } 13:  14: return View(comment); 15: } 16:    The default View() is Index so that is the View you will come to. Looking like this: 1: // 2: // GET: /Comments/ 3: 4: public ActionResult Index() 5: { 6: return View(db.CommentEntries.ToList()); 7: } Resulting in the following screen dump(success!):   2. Now, go to the Management portal and Create a new db.   2.1 With the new database created. Click the DB icon in the left most menu. Then click the newly created database. Click DASHBOARD in the top menu. Finally click Connections strings in the right menu to get the connection string we need to add in our web.debug.config file.   2.2 Now, take a copy of the connection String earlier added to the web.config and paste in web.debug.conifg in the connectionstrings node. Replace everything within “ “ in the copied connectionstring with that you got from SQL Azure. You will have something like this:   2.3 Rebuild the application, right click the cloud project and choose “Package…” (if you haven’t set up publishing profile which we will do in our next blog post). Remember to choose the right config file, use debug for staging and release for production so your databases won’t collide. You should see something like this:   2.4 Go to Management Portal and click the Web Services menu, choose your service and click update in the bottom menu.   2.5 Link the newly created database to your application. Click the LINKED RESOURCES in the top menu and then click “Link” in the bottom menu. You should get something like this. 3. Alright then. Under the Dashboard you can find the link to your application. Click it to open it in a browser and then go to ~/Comments to try it out just the way we did locally. Success and end of this story!

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• Oracle NoSQL Database Exceeds 1 Million Mixed YCSB Ops/Sec

  - by Charles Lamb

  We ran a set of YCSB performance tests on Oracle NoSQL Database using SSD cards and Intel Xeon E5-2690 CPUs with the goal of achieving 1M mixed ops/sec on a 95% read / 5% update workload. We used the standard YCSB parameters: 13 byte keys and 1KB data size (1,102 bytes after serialization). The maximum database size was 2 billion records, or approximately 2 TB of data. We sized the shards to ensure that this was not an "in-memory" test (i.e. the data portion of the B-Trees did not fit into memory). All updates were durable and used the "simple majority" replica ack policy, effectively 'committing to the network'. All read operations used the Consistency.NONE_REQUIRED parameter allowing reads to be performed on any replica. In the past we have achieved 100K ops/sec using SSD cards on a single shard cluster (replication factor 3) so for this test we used 10 shards on 15 Storage Nodes with each SN carrying 2 Rep Nodes and each RN assigned to its own SSD card. After correcting a scaling problem in YCSB, we blew past the 1M ops/sec mark with 8 shards and proceeded to hit 1.2M ops/sec with 10 shards.  Hardware Configuration We used 15 servers, each configured with two 335 GB SSD cards. We did not have homogeneous CPUs across all 15 servers available to us so 12 of the 15 were Xeon E5-2690, 2.9 GHz, 2 sockets, 32 threads, 193 GB RAM, and the other 3 were Xeon E5-2680, 2.7 GHz, 2 sockets, 32 threads, 193 GB RAM.  There might have been some upside in having all 15 machines configured with the faster CPU, but since CPU was not the limiting factor we don't believe the improvement would be significant. The client machines were Xeon X5670, 2.93 GHz, 2 sockets, 24 threads, 96 GB RAM. Although the clients had 96 GB of RAM, neither the NoSQL Database or YCSB clients require anywhere near that amount of memory and the test could have just easily been run with much less. Networking was all 10GigE. YCSB Scaling Problem We made three modifications to the YCSB benchmark. The first was to allow the test to accommodate more than 2 billion records (effectively int's vs long's). To keep the key size constant, we changed the code to use base 32 for the user ids. The second change involved to the way we run the YCSB client in order to make the test itself horizontally scalable.The basic problem has to do with the way the YCSB test creates its Zipfian distribution of keys which is intended to model "real" loads by generating clusters of key collisions. Unfortunately, the percentage of collisions on the most contentious keys remains the same even as the number of keys in the database increases. As we scale up the load, the number of collisions on those keys increases as well, eventually exceeding the capacity of the single server used for a given key.This is not a workload that is realistic or amenable to horizontal scaling. YCSB does provide alternate key distribution algorithms so this is not a shortcoming of YCSB in general. We decided that a better model would be for the key collisions to be limited to a given YCSB client process. That way, as additional YCSB client processes (i.e. additional load) are added, they each maintain the same number of collisions they encounter themselves, but do not increase the number of collisions on a single key in the entire store. We added client processes proportionally to the number of records in the database (and therefore the number of shards). This change to the use of YCSB better models a use case where new groups of users are likely to access either just their own entries, or entries within their own subgroups, rather than all users showing the same interest in a single global collection of keys. If an application finds every user having the same likelihood of wanting to modify a single global key, that application has no real hope of getting horizontal scaling. Finally, we used read/modify/write (also known as "Compare And Set") style updates during the mixed phase. This uses versioned operations to make sure that no updates are lost. This mode of operation provides better application behavior than the way we have typically run YCSB in the past, and is only practical at scale because we eliminated the shared key collision hotspots.It is also a more realistic testing scenario. To reiterate, all updates used a simple majority replica ack policy making them durable. Scalability Results In the table below, the "KVS Size" column is the number of records with the number of shards and the replication factor. Hence, the first row indicates 400m total records in the NoSQL Database (KV Store), 2 shards, and a replication factor of 3. The "Clients" column indicates the number of YCSB client processes. "Threads" is the number of threads per process with the total number of threads. Hence, 90 threads per YCSB process for a total of 360 threads. The client processes were distributed across 10 client machines. Shards KVS Size Clients Mixed (records) Threads OverallThroughput(ops/sec) Read Latencyav/95%/99%(ms) Write Latencyav/95%/99%(ms) 2 400m(2x3) 4 90(360) 302,152 0.76/1/3 3.08/8/35 4 800m(4x3) 8 90(720) 558,569 0.79/1/4 3.82/16/45 8 1600m(8x3) 16 90(1440) 1,028,868 0.85/2/5 4.29/21/51 10 2000m(10x3) 20 90(1800) 1,244,550 0.88/2/6 4.47/23/53

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• To My 24 Year Old Self, Wherever You Are&hellip;

  - by D'Arcy Lussier

  A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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• Provocative Tweets From the Dachis Social Business Summit

  - by Mike Stiles

  On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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• Profiling Startup Of VS2012 &ndash; YourKit Profiler

  - by Alois Kraus

  The YourKit (v7.0.5) profiler is interesting in terms of price (79€ single place license, 409€ + 1 year support and upgrades) and feature set. You do get a performance and memory profiler in one package for which you normally need also to pay extra from the other vendors. As an interesting side note the profiler UI is written in Java because they do also sell Java profilers with the same feature set. To get all methods of a VS startup you need first to configure it to include System* in the profiled methods and you need to configure * to measure wall clock time. By default it does record only CPU times which allows you to optimize CPU hungry operations. But you will never see a Thread.Sleep(10000) in the profiler blocking the UI in this mode. It can profile as all others processes started from within the profiler but it can also profile the next or all started processes. As usual it can profile in sampling and tracing mode. But since it is a memory profiler as well it does by default also record all object allocations > 1MB. With allocation recording enabled VS2012 did crash but without allocation recording there were no problems. The CPU tab contains the time line of the application and when you click in the graph you the call stacks of all threads at this time. This is really a nice feature. When you select a time region you the CPU Usage estimation for this time window. I have seen many applications consuming 100% CPU only because they did create garbage like crazy. For this is the Garbage Collection tab interesting in conjunction with a time range. This view is like the CPU table only that the CPU graph (green) is missing. All relevant information except for GCs/s is already visible in the CPU tab. Very handy to pinpoint excessive GC or CPU bound issues. The Threads tab does show the thread names and their lifetime. This is useful to see thread interactions or which thread is hottest in terms of CPU consumption. On the CPU tab the call tree does exist in a merged and thread specific view. When you click on a method you get below a list of all called methods. There you can sort for methods with a high own time which are worth optimizing. In the Method List you can select which scope you want to see. Back Traces are the methods which did call you. Callees ist the list of methods called directly or indirectly by your method as a flat list. This is not a call stack but still very useful to see which methods were slow so you can see the “root” cause quite quickly without the need to click trough long call stacks. The last view Merged Calles is a call stacked view of the previous view. This does help a lot to understand did call each method at run time. You would get the same view with a debugger for one call invocation but here you get the full statistics (invocation count) as well. Since YourKit is also a memory profiler you can directly see which objects you have on your managed heap and which objects do hold most of your precious memory. You can in in the Object Explorer view also examine the contents of your objects (strings or whatsoever) to get a better understanding which objects where potentially allocating this stuff.   YourKit is a very easy to use combined memory and performance profiler in one product. The unbeatable single license price makes it very attractive to straightly buy it. Although it is a Java UI it is very responsive and the memory consumption is considerably lower compared to dotTrace and ANTS profiler. What I do really like is to start the YourKit ui and then start the processes I want to profile as usual. There is no need to alter your own application code to be able to inject a profiler into your new started processes. For performance and memory profiling you can simply select the process you want to investigate from the list of started processes. That's the way I like to use profilers. Just get out of the way and let the application run without any special preparations.   Next: Telerik JustTrace

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• Developing Schema Compare for Oracle (Part 5): Query Snapshots

  - by Simon Cooper

  If you've emailed us about a bug you've encountered with the EAP or beta versions of Schema Compare for Oracle, we probably asked you to send us a query snapshot of your databases. Here, I explain what a query snapshot is, and how it helps us fix your bug. Problem 1: Debugging users' bug reports When we started the Schema Compare project, we knew we were going to get problems with users' databases - configurations we hadn't considered, features that weren't installed, unicode issues, wierd dependencies... With SQL Compare, users are generally happy to send us a database backup that we can restore using a single RESTORE DATABASE command on our test servers and immediately reproduce the problem. Oracle, on the other hand, would be a lot more tricky. As Oracle generally has a 1-to-1 mapping between instances and databases, any databases users sent would have to be restored to their own instance. Furthermore, the number of steps required to get a properly working database, and the size of most oracle databases, made it infeasible to ask every customer who came across a bug during our beta program to send us their databases. We also knew that there would be lots of issues with data security that would make it hard to get backups. So we needed an easier way to be able to debug customers issues and sort out what strange schema data Oracle was returning. Problem 2: Test execution time Another issue we knew we would have to solve was the execution time of the tests we would produce for the Schema Compare engine. Our initial prototype showed that querying the data dictionary for schema information was going to be slow (at least 15 seconds per database), and this is generally proportional to the size of the database. If you're running thousands of tests on the same databases, each one registering separate schemas, not only would the tests would take hours and hours to run, but the test servers would be hammered senseless. The solution To solve these, we needed to be able to populate the schema of a database without actually connecting to it. Well, the IDataReader interface is the primary way we read data from an Oracle server. The data dictionary queries we use return their data in terms of simple strings and numbers, which we then process and reconstruct into an object model, and the results of these queries are identical for identical schemas. So, we can record the raw results of the queries once, and then replay these results to construct the same object model as many times as required without needing to actually connect to the original database. This is what query snapshots do. They are binary files containing the raw unprocessed data we get back from the oracle server for all the queries we run on the data dictionary to get schema information. The core of the query snapshot generation takes the results of the IDataReader we get from running queries on Oracle, and passes the row data to a BinaryWriter that writes it straight to a file. The query snapshot can then be replayed to create the same object model; when the results of a specific query is needed by the population code, we can simply read the binary data stored in the file on disk and present it through an IDataReader wrapper. This is far faster than querying the server over the network, and allows us to run tests in a reasonable time. They also allow us to easily debug a customers problem; using a simple snapshot generation program, users can generate a query snapshot that could be sent along with a bug report that we can immediately replay on our machines to let us debug the issue, rather than having to obtain database backups and restore databases to test systems. There are also far fewer problems with data security; query snapshots only contain schema information, which is generally less sensitive than table data. Query snapshots implementation However, actually implementing such a feature did have a couple of 'gotchas' to it. My second blog post detailed the development of the dependencies algorithm we use to ensure we get all the dependencies in the database, and that algorithm uses data from both databases to find all the needed objects - what database you're comparing to affects what objects get populated from both databases. We get information on these additional objects using an appropriate WHERE clause on all the population queries. So, in order to accurately replay the results of querying the live database, the query snapshot needs to be a snapshot of a comparison of two databases, not just populating a single database. Furthermore, although the code population queries (eg querying all_tab_cols to get column information) can simply be passed straight from the IDataReader to the BinaryWriter, we need to hook into and run the live dependencies algorithm while we're creating the snapshot to ensure we get the same WHERE clauses, and the same query results, as if we were populating straight from a live system. We also need to store the results of the dependencies queries themselves, as the resulting dependency graph is stored within the OracleDatabase object that is produced, and is later used to help order actions in synchronization scripts. This is significantly helped by the dependencies algorithm being a deterministic algorithm - given the same input, it will always return the same output. Therefore, when we're replaying a query snapshot, and processing dependency information, we simply have to return the results of the queries in the order we got them from the live database, rather than trying to calculate the contents of all_dependencies on the fly. Query snapshots are a significant feature in Schema Compare that really helps us to debug problems with the tool, as well as making our testers happier. Although not really user-visible, they are very useful to the development team to help us fix bugs in the product much faster than we otherwise would be able to.

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• Application Composer Series: Where and When to use Groovy

  - by Richard Bingham

  This brief post is really intended as more of a reference than an article. The table below highlights two things, firstly where you can add you own custom logic via groovy code (end column), and secondly (middle column) when you might use each particular feature. Obviously this applies only where Application Composer exists, namely Fusion CRM and Oracle Sales Cloud, and is based on current (release 8) functionality. Feature Most Common Use Case Groovy Field Triggers React to run-time data changes. Only fired when the field is changed and upon submit. Y Object Triggers To extend the standard processing logic for an object, based on record creation, updates and deletes. There is a split between these firing events, with some related to UI/ADF actions and others originating in the database. UI Trigger Points: After Create - fires when a new object record is created. Commonly used to set default values for fields. Before Modify - Fires when the end-user tries to modify a field value. Could be used for generic warnings or extra security logic. Before Invalidate - Fires on the parent object when one of its child object records is created, updated, or deleted. For building in relationship logic. Before Remove - Fires when an attempt is made to delete an object record. Can be used to create conditions that prevent deletes. Database Trigger Points: Before Insert in Database - Fires before a new object is inserted into the database. Can be used to ensure a dependent record exists or check for duplicates. After Insert in Database - Fires after a new object is inserted into the database. Could be used to create a complementary record. Before Update in Database -Fires before an existing object is modified in the database. Could be used to check dependent record values. After Update in Database - Fires after an existing object is modified in the database. Could be used to update a complementary record. Before Delete in Database - Fires before an existing object is deleted from the database. Could be used to check dependent record values. After Delete in Database - Fires after an existing object is deleted from the database. Could be used to remove dependent records. After Commit in Database - Fires after the change pending for the current object (insert, update, delete) is made permanent in the current transaction. Could be used when committed data that has passed all validation is required. After Changes Posted to Database - Fires after all changes have been posted to the database, but before they are permanently committed. Could be used to make additional changes that will be saved as part of the current transaction. Y Field Validation Displays a user entered error message based groovy logic validating the field value. The message is shown only when the validation logic returns false, and the logic is triggered only when tabbing out of the field on the user interface. Y Object Validation Commonly used where validation is needed across multiple related fields on the object. Triggered on the submit UI action. Y Object Workflows All Object Workflows are fired upon either record creation or update, along with the option of adding a custom groovy firing condition. Y Field Updates - change another field when a specified one changes. Intended as an easy way to set different run-time values (e.g. pick values for LOV's) plus the value field permits groovy logic entry. Y E-Mail Notification - sends an email notification to specified users/roles. Templates support using run-time value tokens and rich text. N Task Creation - for adding standard tasks for use in the worklist functionality. N Outbound Message - will create and send an XML payload of the related object SDO to a specified endpoint. N Business Process Flow - intended for approval using the seeded process, however can also trigger custom BPMN flows. N Global Functions Utility functions that can be called from any groovy code in Application Composer (across applications). Y Object Functions Utility functions that are local to the parent object. Usually triggered from within 'Buttons and Actions' definitions in Application Composer, although can be called from other code for that object (e.g. from a trigger). Y Add Custom Fields When adding custom fields there are a few places you can include groovy logic. Y Default Value - to add logic within setting the default value when new records are entered. Y Conditionally Updateable - to add logic to set the field to read-only or not. Y Conditionally Required - to add logic to set the field to required or not. Y Formula Field - Used to provide a new aggregate field that is entirely based on groovy logic and other field values. Y Simplified UI Layouts - Advanced Expressions Used for creating dynamic layouts for simplified UI pages where fields and regions show/hide based on run-time context values and logic. Also includes support for the depends-on feature as a trigger. Y Related References This Blog: Application Composer Series Extending Sales Guide: Using Groovy Scripts Groovy Scripting Reference Guide

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• Rebuilding CoasterBuzz, Part II: Hot data objects

  - by Jeff

  This is the second post, originally from my personal blog, in a series about rebuilding one of my Web sites, which has been around for 12 years. More: Part I: Evolution, and death to WCF After the rush to get moving on stuff, I temporarily lost interest. I went almost two weeks without touching the project, in part because the next thing on my backlog was doing up a bunch of administrative pages. So boring. Unfortunately, because most of the site's content is user-generated, you need some facilities for editing data. CoasterBuzz has a database full of amusement parks and roller coasters. The entities enjoy the relationships that you would expect, though they're further defined by "instances" of a coaster, to define one that has moved between parks as one, with different names and operational dates. And of course, there are pictures and news items, too. It's not horribly complex, except when you have to account for a name change and display just the newest name. In all previous versions, data access was straight SQL. As so much of the old code was rooted in 2003, with some changes in 2008, there wasn't much in the way of ORM frameworks going on then. Let me rephrase that, I mostly wasn't interested in ORM's. Since that time, I used a little LINQ to SQL in some projects, and a whole bunch of nHibernate while at Microsoft. Through all of that experience, I have to admit that these frameworks are often a bigger pain in the ass than not. They're great for basic crud operations, but when you start having all kinds of exotic relationships, they get difficult, and generate all kinds of weird SQL under the covers. The black box can quickly turn into a black hole. Sometimes you end up having to build all kinds of new expertise to do things "right" with a framework. Still, despite my reservations, I used the newer version of Entity Framework, with the "code first" modeling, in a science project and I really liked it. Since it's just a right-click away with NuGet, I figured I'd give it a shot here. My initial effort was spent defining the context class, which requires a bit of work because I deviate quite a bit from the conventions that EF uses, starting with table names. Then throw some partial querying of certain tables (where you'll find image data), and you're splitting tables across several objects (navigation properties). I won't go into the details, because these are all things that are well documented around the Internet, but there was a minor learning curve there. The basics of reading data using EF are fantastic. For example, a roller coaster object has a park associated with it, as well as a number of instances (if it was ever relocated), and there also might be a big banner image for it. This is stupid easy to use because it takes one line of code in your repository class, and by the time you pass it to the view, you have a rich object graph that has everything you need to display stuff. Likewise, editing simple data is also, well, simple. For this goodness, thank the ASP.NET MVC framework. The UpdateModel() method on the controllers is very elegant. Remember the old days of assigning all kinds of properties to objects in your Webforms code-behind? What a time consuming mess that used to be. Even if you're not using an ORM tool, having hydrated objects come off the wire is such a time saver. Not everything is easy, though. When you have to persist a complex graph of objects, particularly if they were composed in the user interface with all kinds of AJAX elements and list boxes, it's not just a simple matter of submitting the form. There were a few instances where I ended up going back to "old-fashioned" SQL just in the interest of time. It's not that I couldn't do what I needed with EF, it's just that the efficiency, both my own and that of the generated SQL, wasn't good. Since EF context objects expose a database connection object, you can use that to do the old school ADO.NET stuff you've done for a decade. Using various extension methods from POP Forums' data project, it was a breeze. You just have to stick to your decision, in this case. When you start messing with SQL directly, you can't go back in the same code to messing with entities because EF doesn't know what you're changing. Not really a big deal. There are a number of take-aways from using EF. The first is that you write a lot less code, which has always been a desired outcome of ORM's. The other lesson, and I particularly learned this the hard way working on the MSDN forums back in the day, is that trying to retrofit an ORM framework into an existing schema isn't fun at all. The CoasterBuzz database isn't bad, but there are design decisions I'd make differently if I were starting from scratch. Now that I have some of this stuff done, I feel like I can start to move on to the more interesting things on the backlog. There's a lot to do, but at least it's fun stuff, and not more forms that will be used infrequently.

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