powerpoint make computer shut down on dell optiplex 760

Posted by yael on Super User See other posts from Super User or by yael
Published on 2011-02-08T07:23:26Z Indexed on 2011/02/08 7:27 UTC
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hello, At my office we upgraded group of computers to windows 7 + office 2010, few of us have problem that when we work on powerpoint - once in a while the computer suddenly shut down (with out any message). Some of us - has no such problems. We checked and fount that the people who experience problems - use Dell Optiplex 760 PC, and everyone that have no problems use other models. We also found out that the processors of the 760's are not the same - some are Intel E7400 and one is Intel E8400, so I suspect that maybe the mother board is the problem Does any one no this problem? Does any one have an idea about it? Any help will be appreciated. Thanks, Yael

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