Good experiences with bulk rate SMS providers?

Posted by jen_h on Server Fault See other posts from Server Fault or by jen_h
Published on 2010-10-08T14:53:04Z Indexed on 2011/03/04 7:26 UTC
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We're a pretty popular service, our users are currently sending 100000+ SMS messages (projected 180k this month, and continuing to grow) per month. We're currently using a primary domestic provider that doesn't provide bulk rates and doesn't provide short code access. We're using a few backup providers as well for max redundancy, but aren't thrilled by 'em.

We're ideally looking for a service that provides good bulk rates/incentives, good uptime/redundancy/reputation, easy API-integration (including respectable error codes!) ;). Right now, we're looking primarily for a domestic US SMS solution, but aren't averse to using the same provider for both International & US.

For those of you using bulk SMS right now - what are your recommendations, experiences, etc. in the bulk SMS domain? It sounds like I'm looking for a golden unicorn here, I know, but any data/recommendations/warnings you've got are helpful!

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