What would be the most efficient use of e-mail addresses for ecommerce

Posted by user18323 on Pro Webmasters See other posts from Pro Webmasters or by user18323
Published on 2012-09-11T04:10:06Z Indexed on 2012/09/11 9:51 UTC
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email

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ecommerce

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customer-service

I am not sure if this is exactly the right section. What do you find the most efficient, clear and reachable use of e-mail addresses to use for the customer?

I thought a standard 'sales, 'support' might work but it might look a little samey. Do users respond well when e-mails are replied by staff with named e-mail addresses such as [email protected] or a generic one?

I am currently developing a small scale ecommerce website to gain some hands on insight into web retail. Any additional advice would be brilliant.

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