BackupExec 2012 File System Archiving - Access is denied to Remote Agent

Posted by AllisZero on Server Fault See other posts from Server Fault or by AllisZero
Published on 2012-08-20T16:38:53Z Indexed on 2012/09/24 21:40 UTC
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Gentlemen,

I've been struggling with a Trial version of Symantec Backup Exec 2012 for about a week now. It was installed as an upgrade to our 12.5 license, and the setup completed with no issues. The reason I upgraded is solely for the File System Archiving option as I'm working to reduce the amount of live data in my servers.

Backups work A-Ok and I have followed the instructions in the Admin Manual to make sure I had filled all requirements. The account BE is running under is a member of the Local administrators group as required and has been added to the test share that I'm using to evaluate the archiving function. Testing the credentials in the job setup window always works fine, and I am able to add both regular and Admin$ shares to my Archive selection. However, every time I run the Archive job, I get the following message:

https://dl.dropbox.com/u/59540229/BEXec.png

I've already tried to troubleshoot DNS resolution issues as suggested in the Symantec KB to no avail. The only thing I can think of, at this point, is that a trial license doesn't allow me to use the Archiving function, although that would seem silly on their part.

Appreciate any assistance or information. Thanks.

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