Large mailbox in Outlook 2007 takes ages to index

Posted by Reado on Super User See other posts from Super User or by Reado
Published on 2012-10-09T08:44:48Z Indexed on 2012/10/09 9:42 UTC
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In our company each user has a single mailbox and all email they have ever sent/received is in that mailbox. We don't do archiving to PST and we thought that was the way forward. The problem we now have is if someone switches to another PC for the day and opens Outlook, it has to download all emails first to that PC (cached mode) but even then when they try to search for something, Outlook says items are still being indexed. One user has over 100,000 items to be indexed and it's been saying that for about a week!

As a temporary workaround I have turned off instant searching which allows them to search for anything, but it takes time to filter through, and Outlook doesn't exactly indicate if it's still searching for something, so in most cases the user thinks the search isn't working when really it is and it's just taking time to populate the results.

I need a solution that allows the mailbox to be indexed really quickly if the user has to login to another PC. Are we best using Online Mode instead of Cached Mode or is there another way around this?

Thanks in advance.

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