Synaptics touchpad stops working randomly

Posted by Jus12 on Super User See other posts from Super User or by Jus12
Published on 2012-11-11T14:33:25Z Indexed on 2012/11/11 17:05 UTC
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I have two laptops. One dell Vostro and other Vaio Z. Both have Synaptics (Yes, I have checked, and the original drivers were from Synaptics as well). On both laptops, the touchpad scrolling stops working at some arbitrary time and nothing seems to solve it except a reboot. Sometimes, it randomly starts working again. I have downloaded all latest drivers from OEM.

Interestingly, when I run a program as Administrator, scrolling works in that window only.

This problem is very odd. It happens without any reason and I've not been able to find a fix for more than a year. I have seen some unusual suggestions on forums (e.g., to "restore windows to a previous working state") but never any fix that solves this issue properly. I have tried installing latest drivers and I DO NOT want to restore windows to a previous working configuration.

OS: Windows 7 64 bit Professional (Sony Vaio Z - VPCZ128GG) Windows 7 32 bit Professional (Dell)

Edit: Temporary solution is to uninstall the synaptics driver and let Windows 7 use its default built in one. However, I really prefer the Synaptic driver because it activates the scroll button rather than the mouse wheel (useful in some apps such as MS Photo Editor)

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