Asus K55VM usb 3.0 issue

Posted by user2141481 on Super User See other posts from Super User or by user2141481
Published on 2013-04-13T19:40:34Z Indexed on 2013/06/29 22:23 UTC
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Good day superusers!

I own the above laptop and I found out that there are some unknown and unusual issues with usb 3.0 ports. I haven't noticed anything strange until now. I got a new toshiba usb 3.0 external hdd and when I try to copy larger amount of data from my disk to the external hdd, the OS(windows 7) randomly starts ignoring the external hdd. It doesn't shut it down, it kinda just stops responding but the light on the hdd is still lit. I get an error that the files cannot be copied.

I have reinstalled windows 7, installed all drivers(including intel chipset drivers of course) and the issue is still present. It acts normal when copying small amount of data. Also, I heard that some intel chipsets have an issue with usb, something about the connectors not transferring power when the usb device enters some kind of "low power mode" causing the device to stop responding and you need to plug it out and in again. But the thing is, my Intel® Chief River Chipset HM76 is not on the list of affected hardware(not ENTIRELY sure though).

If anyone has any idea of what the problem to this might be, I'd be greatful.

Edit: The hdd works perfectly fine even for large amounts of data if plugged in the usb 2.0 port!

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