built in "Offer Remote Assistance" not working because of permissions

Posted by Caleb_S on Server Fault See other posts from Server Fault or by Caleb_S
Published on 2011-08-18T20:42:07Z Indexed on 2013/10/31 3:58 UTC
Read the original article Hit count: 477

Filed under:

active-directory

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windows-7

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permissions

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windows-sbs-2003

I'm trying to enable permissions for a user on a Windows7 machine to use the built in feature called "Offer Remote Assistance" or "Windows Remote Assistance". This feature works fine if the user is added to the "domain admins" security group, but for security reasons, I cannot leave him in that group. This is within a SBS2003 Domain.

I have added the user and also a group that he is apart of to the Small Business Server Remote Assistance Policy, after following some documentation I was able to find, but this has not worked.

Can you tell me how to enable this feature for this user and or a user group?

http://content.screencast.com/users/CASEIT/folders/Forum%20Pictures/media/2a518bc9-4184-4520-8b76-cdf46555f568/2011-08-18_1330.png

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