My colleague can't visit our website through her provider after long downtime

Posted by Peter Westerlund on Pro Webmasters See other posts from Pro Webmasters or by Peter Westerlund
Published on 2014-05-28T10:32:33Z Indexed on 2014/05/28 16:00 UTC
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dns

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downtime

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isp

We did a frontpage update some days ago that caused the site to crash. The site was down for several hours. After troubleshooting, we concluded that we needed to cache more content. It had been run too many queries.

After solving that and rebooting of server, we here in Sweden and Norway were again able to visit the site. But a colleague in Tunisia couldn't. It seems to work from another internet provider but not her own.

What could have happened? And what should we do?

Edit: I should add: She is able to visit the site through tunnel at anonymouse.org.

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