Microsoft Outlook 2007 - General Failure. The URL was: "<http:/something.com>". The parameter is incorrect

Posted by Simon Peverett on Super User See other posts from Super User or by Simon Peverett
Published on 2012-10-09T13:46:22Z Indexed on 2014/08/20 22:24 UTC
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For the last two days, Outlook has decided it doesn't like URL's. Any email message that comes in containing an URL will show the following in an error dialogue message box when I click on the link:

General Failure. The URL was:
"http:/something.com/somewhere/". The parameter is incorrect

If I copy the link into a browser, it works correctly.

OS is Windows XP SP 3, Microsoft Office 2007 (Outlook), Internet Explorer 8 (also Chrome).

I have, of course, Googled this and the two most popular solutions are:

Solution 1:

  • Add/Remove programs
  • Set Program Access and Defaults
  • Custom tab
  • Make sure a default browser is selected

Solution 2:

  • Add/Remove Programs
  • Select the MS Office 2007 item
  • Click Change
  • Click Repair

I have tried both of these and I still get the problem.

Has anyone else had this problem and solved it with a solution other than those listed above?

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