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  • Do support sites like stackoverflow upset the paid-support open source model?

    - by ajax81
    In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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  • Announcing Spacewalk Support for Oracle Linux Basic and Premier Customers

    - by Michele Casey
    Over the years, customers migrating to Oracle Linux have asked for options to provide a transitional solution for their existing system management tools (such as Red Hat Satellite Server) while evaluating and planning migrations to Oracle's Enterprise Manager, which is offered at no additional charge with Oracle Linux Support Subscriptions.  Based on this request, we are pleased to announce support for the open-source community project, Spacewalk, which is the basis for both Red Hat Satellite Server and SUSE Manager.  Effective today, customers with Oracle Linux Basic and Premier Support subscriptions have access to a fully supported Spacewalk build which can be setup to easily manage Oracle Linux systems.   Spacewalk support for Oracle Linux requires Oracle Linux 6, x86_64 for the server and provides support for Oracle Linux 5 and Oracle Linux 6 (x86, x86_64) clients.  This solution requires Oracle Database 11g Release 2 as the  supported database repository for Spacewalk with Oracle Linux.  Within the next several weeks, a limited use license for the Oracle Database will be included with this offer.  Until this is complete, customers may use an existing Oracle database license or they may begin by downloading a 30-day trial license from eDelivery.  Customers with Oracle Linux Basic and Premier subscriptions will automatically have access to the channel hosting the supported build.  Please review the release notes for further instructions. Oracle Enterprise Manager is still the recommended enterprise solution for managing Oracle Linux systems and we want to provide the easiest transition path for our customers.  We are excited to offer this solution to our Oracle Linux customers while they plan and implement their migration to Oracle Enterprise Manager. 

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  • C# DotNetNuke Module: GridVIew AutoGenerateEditButton is skipping over a field on update.

    - by AlexMax
    I have a GridView with an automatically generated Edit button. I wanted some customized behavior for the Image column, since I wanted it to be a drop down list of items as opposed to a simple input field, and I also wanted some nice "fallback" in case the value in the database didn't actually exist in the drop down list. With the code I have done so far, I have gotten the behavior I desire out of the Image field. The problem is that when i attempt to update that particular field, I get an error spit out back at me that it can't find a method to update the form with: ObjectDataSource 'objDataSource' could not find a non-generic method 'UpdateDiscovery' that has parameters: ModuleId, Visible, Position, Title, Link, ItemId. That's not good, because I DO have an UpdateDiscovery method. However, between Title and Link, there is supposed to be another param that belongs to the Image field, and it's not being passed. I realize that it's probably the update button doesn't know to pass that field, since it's a TemplateField and not a BoundField, and when I use Bind('image') as the selected value for the drop down list, it seems to update fine...but only as long as the field in the database when I try and edit the row actually exists, otherwise it bombs out and gives me an error about the value not existing in the drop down list. I have the following GridView defined: <asp:GridView ID="grdDiscoverys" runat="server" DataSourceID="objDataSource" EnableModelValidation="True" AutoGenerateColumns="false" AutoGenerateEditButton="true" AutoGenerateDeleteButton="true" DataKeyNames="ItemId" OnRowDataBound="cmdDiscovery_RowDataBound"> <Columns> <asp:BoundField DataField="ItemId" HeaderText="#" ReadOnly="true" /> <asp:BoundField DataField="Visible" HeaderText="Visible" /> <asp:BoundField DataField="Position" HeaderText="Position" /> <asp:TemplateField HeaderText="Image"> <ItemTemplate> <asp:Label ID="lblViewImage" runat="server" /> </ItemTemplate> <EditItemTemplate> <asp:DropDownList ID="ddlEditImage" runat="server" title="Image" DataValueField="Key" DataTextField="Value" /> </EditItemTemplate> </asp:TemplateField> <asp:BoundField DataField="Title" HeaderText="Title" /> <asp:BoundField DataField="Link" HeaderText="Link" /> </Columns> </asp:GridView> The datasource that this is tied to: <asp:ObjectDataSource ID="objDataSource" runat="server" TypeName="MyCompany.Modules.Discovery.DiscoveryController" SelectMethod="GetDiscoverys" UpdateMethod="UpdateDiscovery" DeleteMethod="DeleteDiscovery"> <SelectParameters> <asp:QueryStringParameter Name="ModuleId" QueryStringField="mid" /> </SelectParameters> <UpdateParameters> <asp:QueryStringParameter Name="ModuleId" QueryStringField="mid" /> </UpdateParameters> <DeleteParameters> <asp:QueryStringParameter Name="ModuleId" QueryStringField="mid" /> </DeleteParameters> </asp:ObjectDataSource> The cmdDiscovery_RowDataBound method that gets called when the row's data is bound is the following C# code: protected void cmdDiscovery_RowDataBound(object sender, GridViewRowEventArgs e) { try { if (e.Row.RowIndex >= 0) { int intImage = ((DiscoveryInfo)e.Row.DataItem).Image; if (grdDiscoverys.EditIndex == -1) { // View Label lblViewImage = ((Label)e.Row.FindControl("lblViewImage")); if (GetFileDictionary().ContainsKey(intImage)) { lblViewImage.Text = GetFileDictionary()[intImage]; } else { lblViewImage.Text = "Missing Image"; } } else { // Edit DropDownList ddlEditImage = ((DropDownList)e.Row.FindControl("ddlEditImage")); ddlEditImage.DataSource = GetFileDictionary(); ddlEditImage.DataBind(); if (GetFileDictionary().ContainsKey(intImage)) { ddlEditImage.SelectedValue = intImage.ToString(); } } } } catch (Exception exc) { //Module failed to load Exceptions.ProcessModuleLoadException(this, exc); } } How do I make sure that the Image value in the drop down list is passed to the update function?

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  • The New My Oracle Support User Interface (HTML-based)

    - by user793553
    A single source for learning about the latest enhancements to the My Oracle Support User Interface... On January 27, 2012, we launched a new My Oracle Support HTML-based user interface (UI). The new user interface is built using Oracle’s Application Development Framework and is our first step towards providing a single online support portal for our customers and partners; one that all users will transition to in the coming months. Further enhancements to the HTML-based user interface are planned for April 13, 2012. We will transition users of the standard Flash-based interface in the coming months. To help facilitate a smooth transition, we invite you to preview and begin using the new My Oracle Support interface by going to supporthtml.oracle.com and sign in using your Single Sign-on username and password For full information regarding functionality, supported browsers and links to quick and easy videos on how to navigate the new UI, please check out Doc ID 1385682.1 

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  • My Oracle Support 6.3 - Knowledge Highlights

    - by JanSyss
    My Oracle Support 6.3 was released over the weekend (13-Oct-2012), and with that we released 30+ enhancements and 60+ bug fixes. Most important changes Search Suggestions are auto-correcting spelling errors, more suggestions for 'how to' type questions, enhanced usability to see the suggested additional terms. Improved Knowledge Base region on the My Oracle Support dashboard: recent searches from this region now retain the search attributions (e.g. pre-selected products or release). Search Tip: if the Knowledge Base region doesn't show up as the first region in the right column on the My Oracle Support dashboard, consider personalizing your dashboard to put it first, so that you right there for searching. Specifying the product you are researching an issue for, with optionally version and task as well, makes searches in the majority of the cases more precise. for more information, see my comments in my previous blog on the topic: https://blogs.oracle.com/supportportal/entry/mos_6_2_release Better support for searches on ORA-600 & ORA-700: no longer a difference in results between searching on 'ORA-600 [Arg1]' and 'Ora-00600: Internal Error Code, Arguments: [Arg1]'.

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  • Do support sites like Stack Overflow upset the paid-support open source model?

    - by ajax81
    In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the Stack Exchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, Stack Overflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc?

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  • Premier Support for Hyperion Enterprise Performance Management System 11.1.1.x Ends July 2013

    - by inowodwo
    Premier Support for Oracle Hyperion Enterprise Performance Management System release 11.1.1.x expires July 2013. After July 2013, Sustaining Support will continue to be provided in accordance with Oracle's Lifetime Support Policy. Customers must follow a supported upgrade path.If your deployment is at EPM System release 11.1.1.4- Your supported upgrade path is directly to release 11.1.2.2.If your deployment is at EPM System Release 11.1.1.3 release- Your supported upgrade path is directly to release 11.1.2.2.If your deployment is at a prior 11.1.1.3 release- The recommended path is to upgrade to release 11.1.1.3. From here, you can continue a direct upgrade to release 11.1.2.2. For more information see Doc ID 1511588.1 or the Oracle Lifetime Support Policy

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  • Learn Why Oracle is Offering Linux Support

    Cliff interviews Edward Screven, Oracle's Chief Corporate Architect, about why Oracle decided to support Linux, what the different levels of support will be, how this benefits Oracle applications customers, and whether Oracle will continue to support other operating systems.

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  • ubuntu-support-status error

    - by Robert Vila
    Running Natty, I read: "The ubuntu-support-status command will print the exact status of your system." I typed: $ ubuntu-support-status Traceback (most recent call last): File "/usr/bin/ubuntu-support-status", line 105, in <module> (still_supported, support_str) = get_maintenance_status(cache, pkg.name, support_tag) File "/usr/bin/ubuntu-support-status", line 37, in get_maintenance_status raise Exception("No date tag found") Exception: No date tag found Does someone know why can this happen. Could it be because is it running on a Mac. How can this be fixed?

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  • Joomla, Drupal, DotNetNuke or something else for a sport club?

    - by kjm
    I am setting up a web site for a football club and I am wondering which CMS to use. I am a developer but I am doing this as a favour to a friend and would rather grab something with modules in it (registration, events, calender, etc etc) already. I need to be able to customise it but I had a look around and Wordpress looks like a blogging tool. I am wondering if anyone has experience with the above or any others and if shed some light. Thanks

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  • Developing a Support Plan for Cloud Applications

    - by BuckWoody
    Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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  • Leadership Perspective: Using My Oracle Support Community to Increase Productivity

    Your IT organization may know about My Oracle Support Community, but as an IT leader facing tight budgets and increasing SLAs have you considered the operational business benefits Community offers? These benefits include faster problem resolution and increased per capita work capacity. In this podcast, learn how to maximize IT productivity without spending an additional dollar on support, using tools already included in your Oracle Premier Support subscription.

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  • My Oracle Support Accreditation for Database and Enterprise Manager

    - by A. G.
    Have you actively used My Oracle Support for 6-9 months? Take your expertise to the next level—become accredited! By completing the accreditation learning series, you can increase your proficiency with My Oracle Support’s core functions and build skills to help you leverage Oracle solutions, tools, and knowledge that enable productivity. Accreditation learning paths are available for Oracle Database and Enterprise Manager, which focus on product-specific best practices, recommendations, and tool enablement—up leveling your capabilities with these Oracle products. Course topics include:   Oracle Database Staying informed  Install Patching Upgrade Performance Security Scalability Enterprise Manager Staying informed  Supportability Certification Patching Upgrade Performance Diagnostic Tools Troubleshooting Visit the My Oracle Support Accreditation Index and get started with the Level 1 My Oracle Support Accreditation path and product-specific Level 2 learning paths for Oracle Database and Enterprise Manager.

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  • Developing a Support Plan for Cloud Applications

    - by BuckWoody
    Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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  • Java EE 7 support in Eclipse 4.3

    - by arungupta
    Eclipse Kepler (4.3) features 71 different open source projects and over 58 million LOC. One of the main themes of the release is the support for Java EE 7. Kepler specifically added support for the features mentioned below: Create Java EE 7 Eclipse projects or using Maven New facets for JPA 2.1, JSF 2.2, Servlet 3.1, JAX-RS 2.0, EJB 3.2 Schemas and descriptors updated for Java EE 7 standards (web.xml, application.xml, ejb-jar.xml, etc) Tolerance for JPA 2.1 such as features can be used without causing invalidation and content assist for UI (JPA 2.1) Support for NamedStoredProcedureQuery (JPA 2.1) Schema generation configuration in persistence.xml (JPA 2.1) Updates to persistence.xml editor with the new JPA 2.1 properties Existing features support EE7 (Web Page Editor, Palette, EL content assist, annotations, JSF tags, Facelets, etc) Code generation wizards tolerant of EE7 (New EJB, Servlet, JSP, etc.) A comprehensive list of features added in this release is available in Web Tools Platform 3.5 - New and Noteworthy. Download Eclipse 4.3 and Java EE 7 SDK and start playing with Java EE 7! Oracle Enterprise Pack for Eclipse was released recently that uses Eclipse Kepler RC3 but will be refreshed soon to include the final bits.

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  • My Oracle Support 6.3 - ?????

    - by Steve He(???)
    My Oracle Support 6.3 ?2012?10?13???,???????30?????60+bug ??. ?????? ????????????,?“how to”????????,???????????????? ?My Oracle Support????????????:??????????,?????????(???????????)? ????:???My Oracle Support??????????????????????,????????????????,????????????????????,???????,????????,???????????????,???:https://blogs.oracle.com/supportportal/entry/mos_6_2_release ???????ORA-600,ORA-700:??“ORA-600 [ARG1]”???“ORA-00600: Internal Error Code, Arguments: [Arg1]”,??????????

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  • My Oracle Support??????????????: Exadata????

    - by Steve He(???)
    ?2012?10???????My Oracle Support ??????????,?????????????????????12?20???Exadata????????????????? ?,?????,????,?????????????????My Oracle Support????,?Oracle?????,??????????Oracle????? ?????????????????????????Exadata??,????????????????????????????????,??????,?????????????????????,?????????????????????! ?????? ? https://communities.oracle.com/ ??My Oracle Support???,???“????”! ???????????,12?20??????????Exadata??!

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  • ????My Oracle Support????

    - by Steve He(???)
    Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????????My Oracle Support???10????????????????????   My Oracle Support?????????????,????,????????,?????Oracle??,??????????????????My Oracle Support???,????(SR),????????,My Oracle Support???????????????,??????????,????????????????????,??Oracle??,??????,?????????????   ?????2???:1.???My Oracle Support,???“??(community)”???,????????????My Oracle Support???2. ????????https??My Oracle Support??:  https://communities.oracle.com/ ???????????????????,???????????????????????,??????????????????????????,??Oracle?????,?????Oracle?????????? ????????????????,?????????????????,???????????????????,????????????????,????????????????!??????“https://communities.oracle.com/”?????????,????????????

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  • An Open Letter from Lyle Ekdahl, Group Vice President and General Manager, Oracle's JD Edwards

    - by Brian Dayton
    From Lyle Ekdahl, Group Vice President and General Manager, Oracle's JD Edwards As you may have heard, we recently announced some changes to the way Oracle will offer licensing of technology products with JD Edwards EnterpriseOne. Specifically, we have withdrawn from new sales the product known as JD Edwards EnterpriseOne Technology Foundation ("Blue Stack"). Our motivation for this change is simply to streamline licensing for our customers. Going forward, customers will license Oracle products from Oracle and IBM products from IBM. Customers who are currently licensed for Technology Foundation will continue to receive support--unchanged--through September 30, 2016. This announcement affects how customers license these IBM products; it does not affect Oracle's certification roadmap for IBM products with JD Edwards EnterpriseOne. Customers who are currently running their JD Edwards EnterpriseOne infrastructure using IBM platform components can continue to do so regardless of whether they license these components via Technology Foundation or directly from IBM. New customers choosing to run JD Edwards EnterpriseOne on IBM technology should license JD Edwards EnterpriseOne Core Tools from Oracle while licensing Infrastructure and any licenses of IBM products from IBM. For more information about this announcement, customers should refer to My Oracle Support article 1232453.1 Questions included in the "Frequently Asked Questions" document on My Oracle Support: Is Oracle dropping support for IBM DB2 and IBM WebSphere with JD Edwards EnterpriseOne? No. This announcement affects how customers license these IBM products; it does not affect Oracle's certification roadmap for these products. The JD Edwards EnterpriseOne matrix of supported databases, web servers, and portals remains unchanged, including planned support for IBM DB2, IBM WebSphere Application Server, and IBM WebSphere Portal. Customers who are currently running their JD Edwards EnterpriseOne infrastructure using IBM platform components can continue to do so regardless of whether they license these components via Technology Foundation or directly from IBM. As always, the timing and versions of such third-party certifications remain at Oracle's discretion. Does this announcement mean that Oracle is withdrawing support for JD Edwards EnterpriseOne on the IBM i platform? Absolutely not. JD Edwards EnterpriseOne support on the IBM i platform remains unchanged. This announcement simply states that customers will acquire Oracle products from Oracle and IBM products from IBM. In fact, as evidenced by the recent "IBM i Solution Edition for JD Edwards" offering, IBM and the JD Edwards product teams continue to innovate and offer attractive, cost-competitive solutions to the ERP marketplace. For more information about this offering see: http://www-03.ibm.com/systems/i/advantages/oracle/. I hope this clarifies any concerns. Let me know if you have any additional questions or concerns. -Lyle

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  • ROracle support for TimesTen In-Memory Database

    - by Sam Drake
    Today's guest post comes from Jason Feldhaus, a Consulting Member of Technical Staff in the TimesTen Database organization at Oracle.  He shares with us a sample session using ROracle with the TimesTen In-Memory database.  Beginning in version 1.1-4, ROracle includes support for the Oracle Times Ten In-Memory Database, version 11.2.2. TimesTen is a relational database providing very fast and high throughput through its memory-centric architecture.  TimesTen is designed for low latency, high-volume data, and event and transaction management. A TimesTen database resides entirely in memory, so no disk I/O is required for transactions and query operations. TimesTen is used in applications requiring very fast and predictable response time, such as real-time financial services trading applications and large web applications. TimesTen can be used as the database of record or as a relational cache database to Oracle Database. ROracle provides an interface between R and the database, providing the rich functionality of the R statistical programming environment using the SQL query language. ROracle uses the OCI libraries to handle database connections, providing much better performance than standard ODBC.The latest ROracle enhancements include: Support for Oracle TimesTen In-Memory Database Support for Date-Time using R's POSIXct/POSIXlt data types RAW, BLOB and BFILE data type support Option to specify number of rows per fetch operation Option to prefetch LOB data Break support using Ctrl-C Statement caching support Times Ten 11.2.2 contains enhanced support for analytics workloads and complex queries: Analytic functions: AVG, SUM, COUNT, MAX, MIN, DENSE_RANK, RANK, ROW_NUMBER, FIRST_VALUE and LAST_VALUE Analytic clauses: OVER PARTITION BY and OVER ORDER BY Multidimensional grouping operators: Grouping clauses: GROUP BY CUBE, GROUP BY ROLLUP, GROUP BY GROUPING SETS Grouping functions: GROUP, GROUPING_ID, GROUP_ID WITH clause, which allows repeated references to a named subquery block Aggregate expressions over DISTINCT expressions General expressions that return a character string in the source or a pattern within the LIKE predicate Ability to order nulls first or last in a sort result (NULLS FIRST or NULLS LAST in the ORDER BY clause) Note: Some functionality is only available with Oracle Exalytics, refer to the TimesTen product licensing document for details. Connecting to TimesTen is easy with ROracle. Simply install and load the ROracle package and load the driver. > install.packages("ROracle") > library(ROracle) Loading required package: DBI > drv <- dbDriver("Oracle") Once the ROracle package is installed, create a database connection object and connect to a TimesTen direct driver DSN as the OS user. > conn <- dbConnect(drv, username ="", password="", dbname = "localhost/SampleDb_1122:timesten_direct") You have the option to report the server type - Oracle or TimesTen? > print (paste ("Server type =", dbGetInfo (conn)$serverType)) [1] "Server type = TimesTen IMDB" To create tables in the database using R data frame objects, use the function dbWriteTable. In the following example we write the built-in iris data frame to TimesTen. The iris data set is a small example data set containing 150 rows and 5 columns. We include it here not to highlight performance, but so users can easily run this example in their R session. > dbWriteTable (conn, "IRIS", iris, overwrite=TRUE, ora.number=FALSE) [1] TRUE Verify that the newly created IRIS table is available in the database. To list the available tables and table columns in the database, use dbListTables and dbListFields, respectively. > dbListTables (conn) [1] "IRIS" > dbListFields (conn, "IRIS") [1] "SEPAL.LENGTH" "SEPAL.WIDTH" "PETAL.LENGTH" "PETAL.WIDTH" "SPECIES" To retrieve a summary of the data from the database we need to save the results to a local object. The following call saves the results of the query as a local R object, iris.summary. The ROracle function dbGetQuery is used to execute an arbitrary SQL statement against the database. When connected to TimesTen, the SQL statement is processed completely within main memory for the fastest response time. > iris.summary <- dbGetQuery(conn, 'SELECT SPECIES, AVG ("SEPAL.LENGTH") AS AVG_SLENGTH, AVG ("SEPAL.WIDTH") AS AVG_SWIDTH, AVG ("PETAL.LENGTH") AS AVG_PLENGTH, AVG ("PETAL.WIDTH") AS AVG_PWIDTH FROM IRIS GROUP BY ROLLUP (SPECIES)') > iris.summary SPECIES AVG_SLENGTH AVG_SWIDTH AVG_PLENGTH AVG_PWIDTH 1 setosa 5.006000 3.428000 1.462 0.246000 2 versicolor 5.936000 2.770000 4.260 1.326000 3 virginica 6.588000 2.974000 5.552 2.026000 4 <NA> 5.843333 3.057333 3.758 1.199333 Finally, disconnect from the TimesTen Database. > dbCommit (conn) [1] TRUE > dbDisconnect (conn) [1] TRUE We encourage you download Oracle software for evaluation from the Oracle Technology Network. See these links for our software: Times Ten In-Memory Database,  ROracle.  As always, we welcome comments and questions on the TimesTen and  Oracle R technical forums.

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  • ROracle support for TimesTen In-Memory Database

    - by Sherry LaMonica
    Today's guest post comes from Jason Feldhaus, a Consulting Member of Technical Staff in the TimesTen Database organization at Oracle.  He shares with us a sample session using ROracle with the TimesTen In-Memory database.  Beginning in version 1.1-4, ROracle includes support for the Oracle Times Ten In-Memory Database, version 11.2.2. TimesTen is a relational database providing very fast and high throughput through its memory-centric architecture.  TimesTen is designed for low latency, high-volume data, and event and transaction management. A TimesTen database resides entirely in memory, so no disk I/O is required for transactions and query operations. TimesTen is used in applications requiring very fast and predictable response time, such as real-time financial services trading applications and large web applications. TimesTen can be used as the database of record or as a relational cache database to Oracle Database. ROracle provides an interface between R and the database, providing the rich functionality of the R statistical programming environment using the SQL query language. ROracle uses the OCI libraries to handle database connections, providing much better performance than standard ODBC.The latest ROracle enhancements include: Support for Oracle TimesTen In-Memory Database Support for Date-Time using R's POSIXct/POSIXlt data types RAW, BLOB and BFILE data type support Option to specify number of rows per fetch operation Option to prefetch LOB data Break support using Ctrl-C Statement caching support Times Ten 11.2.2 contains enhanced support for analytics workloads and complex queries: Analytic functions: AVG, SUM, COUNT, MAX, MIN, DENSE_RANK, RANK, ROW_NUMBER, FIRST_VALUE and LAST_VALUE Analytic clauses: OVER PARTITION BY and OVER ORDER BY Multidimensional grouping operators: Grouping clauses: GROUP BY CUBE, GROUP BY ROLLUP, GROUP BY GROUPING SETS Grouping functions: GROUP, GROUPING_ID, GROUP_ID WITH clause, which allows repeated references to a named subquery block Aggregate expressions over DISTINCT expressions General expressions that return a character string in the source or a pattern within the LIKE predicate Ability to order nulls first or last in a sort result (NULLS FIRST or NULLS LAST in the ORDER BY clause) Note: Some functionality is only available with Oracle Exalytics, refer to the TimesTen product licensing document for details. Connecting to TimesTen is easy with ROracle. Simply install and load the ROracle package and load the driver. > install.packages("ROracle") > library(ROracle) Loading required package: DBI > drv <- dbDriver("Oracle") Once the ROracle package is installed, create a database connection object and connect to a TimesTen direct driver DSN as the OS user. > conn <- dbConnect(drv, username ="", password="", dbname = "localhost/SampleDb_1122:timesten_direct") You have the option to report the server type - Oracle or TimesTen? > print (paste ("Server type =", dbGetInfo (conn)$serverType)) [1] "Server type = TimesTen IMDB" To create tables in the database using R data frame objects, use the function dbWriteTable. In the following example we write the built-in iris data frame to TimesTen. The iris data set is a small example data set containing 150 rows and 5 columns. We include it here not to highlight performance, but so users can easily run this example in their R session. > dbWriteTable (conn, "IRIS", iris, overwrite=TRUE, ora.number=FALSE) [1] TRUE Verify that the newly created IRIS table is available in the database. To list the available tables and table columns in the database, use dbListTables and dbListFields, respectively. > dbListTables (conn) [1] "IRIS" > dbListFields (conn, "IRIS") [1] "SEPAL.LENGTH" "SEPAL.WIDTH" "PETAL.LENGTH" "PETAL.WIDTH" "SPECIES" To retrieve a summary of the data from the database we need to save the results to a local object. The following call saves the results of the query as a local R object, iris.summary. The ROracle function dbGetQuery is used to execute an arbitrary SQL statement against the database. When connected to TimesTen, the SQL statement is processed completely within main memory for the fastest response time. > iris.summary <- dbGetQuery(conn, 'SELECT SPECIES, AVG ("SEPAL.LENGTH") AS AVG_SLENGTH, AVG ("SEPAL.WIDTH") AS AVG_SWIDTH, AVG ("PETAL.LENGTH") AS AVG_PLENGTH, AVG ("PETAL.WIDTH") AS AVG_PWIDTH FROM IRIS GROUP BY ROLLUP (SPECIES)') > iris.summary SPECIES AVG_SLENGTH AVG_SWIDTH AVG_PLENGTH AVG_PWIDTH 1 setosa 5.006000 3.428000 1.462 0.246000 2 versicolor 5.936000 2.770000 4.260 1.326000 3 virginica 6.588000 2.974000 5.552 2.026000 4 <NA> 5.843333 3.057333 3.758 1.199333 Finally, disconnect from the TimesTen Database. > dbCommit (conn) [1] TRUE > dbDisconnect (conn) [1] TRUE We encourage you download Oracle software for evaluation from the Oracle Technology Network. See these links for our software: Times Ten In-Memory Database,  ROracle.  As always, we welcome comments and questions on the TimesTen and  Oracle R technical forums.

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  • Getting developers and support to work together

    - by Matt Watson
    Agile development has ushered in the norm of rapid iterations and change within products. One of the biggest challenges for agile development is educating the rest of the company. At my last company our biggest challenge was trying to continually train 100 employees in our customer support and training departments. It's easy to write release notes and email them to everyone. But for complex software products, release notes are not usually enough detail. You really have to educate your employees on the WHO, WHAT, WHERE, WHY, WHEN of every item. If you don't do this, you end up with customer service people who know less about your product than your users do. Ever call a company and feel like you know more about their product than their customer service people do? Yeah. I'm talking about that problem.WHO does the change effect?WHAT was the actual change?WHERE do I find the change in the product?WHY was the change made? (It's hard to support something if you don't know why it was done.)WHEN will the change be released?One thing I want to stress is the importance of the WHY something was done. For customer support people to be really good at their job, they need to understand the product and how people use it. Knowing how to enable a feature is one thing. Knowing why someone would want to enable it, is a whole different thing and the difference in good customer service. Another challenge is getting support people to better test and document potential bugs before escalating them to development. Trying to fix bugs without examples is always fun... NOT. They might as well say "The sky is falling, please fix it!"We need to over train the support staff about product changes and continually stress how they document and test potential product bugs. You also have to train the sales staff and the marketing team. Then there is updating sales materials, your website, product documentation and other items there are always out of date. Every product release causes this vicious circle of trying to educate the rest of the company about the changes.Do we need to record a simple video explaining the changes and email it to everyone? Maybe we should  use a simple online training type app to help with this problem. Ultimately the struggle is taking the time to do the training, but it is time well spent. It may save you a lot of time answering questions and fixing bugs later. How do we efficiently transfer key product knowledge from developers and product owners to the rest of the company? How have you solved these issues at your company?

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  • Oracle Enterprise Pack for Eclipse (OEPE) 11.1.1.7 adds Oracle ADF Tooling Support

    - by greg.stachnick
    Oracle Enterprise Pack for Eclipse (OEPE) 11.1.1.7 is now available and includes first-time support for Oracle ADF development in Eclipse. Installers for OEPE 11.1.1.7 as well as Eclipse Update instructions can be found on the OEPE downloads page. Here is an overview of the new features of OEPE 11.1.1.7: Support for Oracle ADF Faces Oracle Enterprise Pack for Eclipse (OEPE) 11.1.1.7 now provides support for development with Oracle ADF 11.1.1.4. These features focus on enablement and configuration of the ADF Runtime with Eclipse and WebLogic Server 10.3.4 as well as design time tools for ADF Faces. A new OEPE 11.1.1.7 installer bundles WebLogic Server 10.3.4, Coherence 3.6, and Oracle ADF 11.1.1.4. New Server Extensions allow you to download and install the ADF Runtime libraries into an existing WebLogic Server from within Eclipse. New Project Templates and Facets are available for ADF Faces development (ADF Web). New ADF validators with QuickFix options will check common descriptors for the appropriate ADF configurations. ADF-enabled JSP templates supporting multiple layouts are available under the New menu. New Remote and Local run/deploy support for ADF applications to WebLogic Server 10.3.4 The Palette now supports drag and drop of ADF Faces and Data Visualization Tools (DVT) tags and includes editors for eash tag configuration. The Eclipse Property Sheet has been enhanced to provide advanced ADF tag configuration. AppXRay dependency engine provides improved validation, code completion, and hyperlink navigation for ADF Faces and DVT Tags The Eclipse Web Page Editor enables a more productive source editing experience for ADF Faces. UI Consolidation for WebLogic Server Tools Oracle Enterprise Pack for Eclipse 11.1.1.7 includes a more streamlined UI for WebLogic Server development. You can now view deployments within the Servers view to understand which modules have been deployed to the domain. The MBean Browser View has been merged with the Servers view enabling easier access to MBean values while still allowing Drag and Drop to WLST scripts. WebLogic Server configuration options have been moved to the Properties window, right-click a server configuration and select Properties.

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