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  • Application Composer Series: Where and When to use Groovy

    - by Richard Bingham
    This brief post is really intended as more of a reference than an article. The table below highlights two things, firstly where you can add you own custom logic via groovy code (end column), and secondly (middle column) when you might use each particular feature. Obviously this applies only where Application Composer exists, namely Fusion CRM and Oracle Sales Cloud, and is based on current (release 8) functionality. Feature Most Common Use Case Groovy Field Triggers React to run-time data changes. Only fired when the field is changed and upon submit. Y Object Triggers To extend the standard processing logic for an object, based on record creation, updates and deletes. There is a split between these firing events, with some related to UI/ADF actions and others originating in the database. UI Trigger Points: After Create - fires when a new object record is created. Commonly used to set default values for fields. Before Modify - Fires when the end-user tries to modify a field value. Could be used for generic warnings or extra security logic. Before Invalidate - Fires on the parent object when one of its child object records is created, updated, or deleted. For building in relationship logic. Before Remove - Fires when an attempt is made to delete an object record. Can be used to create conditions that prevent deletes. Database Trigger Points: Before Insert in Database - Fires before a new object is inserted into the database. Can be used to ensure a dependent record exists or check for duplicates. After Insert in Database - Fires after a new object is inserted into the database. Could be used to create a complementary record. Before Update in Database -Fires before an existing object is modified in the database. Could be used to check dependent record values. After Update in Database - Fires after an existing object is modified in the database. Could be used to update a complementary record. Before Delete in Database - Fires before an existing object is deleted from the database. Could be used to check dependent record values. After Delete in Database - Fires after an existing object is deleted from the database. Could be used to remove dependent records. After Commit in Database - Fires after the change pending for the current object (insert, update, delete) is made permanent in the current transaction. Could be used when committed data that has passed all validation is required. After Changes Posted to Database - Fires after all changes have been posted to the database, but before they are permanently committed. Could be used to make additional changes that will be saved as part of the current transaction. Y Field Validation Displays a user entered error message based groovy logic validating the field value. The message is shown only when the validation logic returns false, and the logic is triggered only when tabbing out of the field on the user interface. Y Object Validation Commonly used where validation is needed across multiple related fields on the object. Triggered on the submit UI action. Y Object Workflows All Object Workflows are fired upon either record creation or update, along with the option of adding a custom groovy firing condition. Y Field Updates - change another field when a specified one changes. Intended as an easy way to set different run-time values (e.g. pick values for LOV's) plus the value field permits groovy logic entry. Y E-Mail Notification - sends an email notification to specified users/roles. Templates support using run-time value tokens and rich text. N Task Creation - for adding standard tasks for use in the worklist functionality. N Outbound Message - will create and send an XML payload of the related object SDO to a specified endpoint. N Business Process Flow - intended for approval using the seeded process, however can also trigger custom BPMN flows. N Global Functions Utility functions that can be called from any groovy code in Application Composer (across applications). Y Object Functions Utility functions that are local to the parent object. Usually triggered from within 'Buttons and Actions' definitions in Application Composer, although can be called from other code for that object (e.g. from a trigger). Y Add Custom Fields When adding custom fields there are a few places you can include groovy logic. Y Default Value - to add logic within setting the default value when new records are entered. Y Conditionally Updateable - to add logic to set the field to read-only or not. Y Conditionally Required - to add logic to set the field to required or not. Y Formula Field - Used to provide a new aggregate field that is entirely based on groovy logic and other field values. Y Simplified UI Layouts - Advanced Expressions Used for creating dynamic layouts for simplified UI pages where fields and regions show/hide based on run-time context values and logic. Also includes support for the depends-on feature as a trigger. Y Related References This Blog: Application Composer Series Extending Sales Guide: Using Groovy Scripts Groovy Scripting Reference Guide

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  • Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

    - by Richard Lefebvre
    As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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  • RightNow stunning references: Spotlight on "The Boston Globe"

    - by Richard Lefebvre
    The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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  • Why doesn't Firefox cache my images and CSS

    - by Richard A
    I am using IIS7, I have already set up the following. But when I run Firefox it seems not to cache any of my images even with "remember history" set. <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer> <staticContent> <clientCache cacheControlCustom="public" cacheControlMode="UseMaxAge" cacheControlMaxAge="7.00:00:00" /> </staticContent> </system.webServer> </configuration> However when I use Firebug it still points to Firefox not caching images and CSS: public,max-age=604800 Content-Type text/css Content-Encoding gzip Last-Modified Mon, 27 Jun 2011 03:53:22 GMT Accept-Ranges bytes Etag "507968c27d34cc1:0" Vary Accept-Encoding Server Microsoft-IIS/7.5 X-Powered-By ASP.NET Date Mon, 27 Jun 2011 13:06:41 GMT Content-Length 5067 Request Headersview source Host www.xx.com User-Agent Mozilla/5.0 (Windows NT 6.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 Accept text/css,*/*;q=0.1 Accept-Language en-us,en;q=0.5 Accept-Encoding gzip, deflate Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive 115 Connection keep-alive Referer http://www.xx.com/ Cookie __utma=62996397.135679654.1309106351.1309159743.1309164158.8; __utmz=62996397.1309106351.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __utmc=62996397

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  • today's multi-device world for web development

    - by paul smith
    With the huge explosion of mobile devices and addition of HTML5/CSS3, there seems to be a shift towards "responsive" designs (i.e., adapting to smaller screen sizes) which seems to be achieved using CSS3's Media Queries. My question is, given the current need of adapting to both desktop and mobile, is it common practice to actually organize two versions of your website (one for desktop and one for mobile)? Or is there just one version with different css files for targeting different devices and screens? Handling just cross-browser (ie6, ff3, opera9, etc...) HTML4/5, CSS2/3 was already hard enough, but now we're expected to handle cross-device (phone, tablet, etc...) as well, so my assumption is company's would create a separate project for mobile and redirect based on the user agent, but this is just a guess.

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  • Nucleus Research: Oracle Fusion CRM is a CRM Leader

    - by Richard Lefebvre
    Nucleus Research published their updated CRM Technology Value Matrix – Second Half 2012.  The Value Matrix evaluates CRM vendors on functionality and usability which they consider the core indicators in an application’s ability to deliver initial ROI and value over time.  Oracle Fusion CRM is in the “Leader” quadrant.  CRM On Demand enters the “Leader” quadrant with the release of version 20 delivering continued investment in Oracle CRM On Demand.   Oracle Siebel CRM is in the “Expert” quadrant.  RightNow continues to be placed in the “Facilitator” quadrant.  The full report is available in the CRM section of the Industry Analyst Reports page on Oracle.com  -  Industry Analyst Relations Web site.

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  • The Evolution of Customer Experience in Retail - a study by Oracle and TCS

    - by Richard Lefebvre
    Two New Studies Point to the Direction Retailers are Taking in their CX Initiatives. Is it the Right Direction? The sheer velocity of change in retailing and customer behavior is forcing retailers to reinvigorate, expand and sharpen their vital Customer Experience (CX) strategies. Customers are becoming increasingly dynamic as they race to embrace the newest digital channels; shop in new ways on mobile devices, including smartphones and tablets, on the Web and in the store; share experiences socially; and interact with their preferred brands in new ways. Retailers are stepping up to their customers as they and their competitors create new modes of customer interaction. Underpinning these changes are vast quantities of customer data as customers flood digital channels and the social sphere. The informed retailer must now understand what their priorities are and what they should be for the future. To better understand this, Tata Consultancy Services (TCS) and Oracle independently launched CX-focused surveys to uncover what retailing leadership found important today. By comparing the results of these two studies together, we can further discover new insights about the industry. Click here to download this informative white paper.

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  • When to use functional programming approach and when not? (in Java)

    - by john smith optional
    let's assume I have a task to create a Set of class names. To remove duplication of .getName() method calls for each class, I used org.apache.commons.collections.CollectionUtils and org.apache.commons.collections.Transformer as follows: Snippet 1: Set<String> myNames = new HashSet<String>(); CollectionUtils.collect( Arrays.<Class<?>>asList(My1.class, My2.class, My3.class, My4.class, My5.class), new Transformer() { public Object transform(Object o) { return ((Class<?>) o).getName(); } }, myNames); An alternative would be this code: Snippet 2: Collections.addAll(myNames, My1.class.getName(), My2.class.getName(), My3.class.getName(), My4.class.getName(), My5.class.getName()); So, when using functional programming approach is overhead and when it's not and why? Isn't my usage of functional programming approach in snippet 1 is an overhead and why?

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  • First Windows Phone 7 &ndash; Mobile LOB App.

    - by Richard Jones
    So I spent a couple of hours yesterday building my first Windows 7 Phone Series. application.   I still can’t get used to saying Windows 7 Phone Series.   So I think I’ll just go with WP7.   I must say I’m really impressed.    Calling web-services a breeze laying out User Interface a very straight forward.   I had made called into Dynamics NAV using web-services in under 10 minutes. Working in XAML takes a bit of getting used to,  I’m not trying to-do anything too clever yet. One thing I will point out to transition from one XAML page to the next use this.NavigationService.Navigate(new Uri("/Primary.xaml", UriKind.Relative)); Going from Compact Framework this is equivalent of a Window.Show Its so nice to be able to talk nicely again, about Windows Based Mobile Development!

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  • Raspberry Pi + Azure + Mobile App

    - by Richard Jones
    Ongoing project idea. So this is of long running personal interest to build a Mobile App that shows you a push notification/pop up alert, when anyone calls your house phone. So I've taken delivery of a Raspberry Pi. I've ordered a new Crucible Technology Caller ID Box. (arriving soon). I have been writing/learning Python to implement the Listener software. This will in turn push xml messages up to Azure for final delivery via push notifications to an App. iOS app already written to receive the notifications/allow address book additions made up from phone numbers from incoming calls. So this is fusion, R-Pi, Azure, Hardware and iOS. Details to follow as this plan unfolds.

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  • Linuxubuntu1234 [closed]

    - by Richard
    Dobry den Pani a Panvé Linux Ubuntu lepsi nové tu jemno cely Linuxubuntu 13,5 pogram sytem. Ptam se ano nové sytem moc chrany Ubuntu bude s mobil se jemnuje Liubuntu phone 13,9. Moc libi tu pogram lepsi noviky Liubuntu phone budeš sam sysem pracovt lepé 2 stejne pro mobil i tablet. A má nine Mini notebooky, netbooky a PC pogramy velky pro Ubuntu lepsi internet pro anglicky psani prekada cesky. Ano cesky má clanek ale nine anglicky nerozumi clanek preklada cesky jako google má pogram lip cele svet preklada a ctu nerozumi a preklada cesky.

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  • How do you convince the client their application's backend needs a rewrite?

    - by Richard DesLonde
    I have been supporting a LOB winforms application for a client the last 3 years. The application is built with a simple monolithic architecture and uses .NET 2.0. The application is a core part of their operations and its longevity is paramount. It needs to evolve with their evolving business processes, as well as implement improved functionality etc....this brings me to believe that this application needs an overhaul of sorts on the back-end. The problem is changing a back-end is "invisible"...i.e. the user never actually sees it. It's a quality of the system that is changing (stability, maintainability, reliability, longevity), not some functional requirement that will be easily seen...i.e. the ROI is not obvious. There is a lot of new functionality to be added to the front-end as well (user experience). I am considering a strategy of changing the back-end over time...i.e. when making a change or adding a feature to the front-end, change those components in the back-end that are affected, eventually you get to everything. How do I convince the client that we need to rebuild the back-end?

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  • 3 tips for SQL Azure connection perfection

    - by Richard Mitchell
    One of my main annoyances when dealing with SQL Azure is of course the occasional connection problems that communicating to a cloud database entails. If you're used to programming against a locally hosted SQL Server box this can be quite a change and annoying like you wouldn't believe. So after hitting the problem again in http://cloudservices.red-gate.com  I thought I'd write a little post to remind myself how I've got it working, I don't say it's right but at least "it works on my machine" Tip...(read more)

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  • Cheaper alternatives to 99Designs.com (outsource CSS design)

    - by Chris Smith
    I'm designing my own website as a side project and I want the site to look professional. (Read, not designed by a programmer.) I don't mind spending a little money to have a professional do it, but design sites like 99designs.com cost way to much. (~$500+) Is there a cheaper (~$100 - $200) alternative for getting a designer to improve an existing site? (Things like updating the CCS or suggesting better ways for laying out the navigation.) Or is my best bet trying to pick up a freelancer on Craigslist?

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  • Blogger Template: How is inline style tag getting attached to img? [migrated]

    - by john Smith
    Examining a blogger template's img tag (data:post.thumbnailUrl) i've approached a mystery. An inline style tag controlling the width, margin and heigh perimeters are getting added to my img element. They are auto adjusting the images ratio to fit a smaller size. But I can't figure-out where this style tag script lives and how it's happening in my template. My template has no special javascript or jquery scripts. The full size images in the single posts page don't have this style tag. Is this a css or xml feature? element.style { margin-top: 0px; width: 301.0033444816054px; height: 200px; margin-left: -0.5016722408026908px; }

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  • Sidebar for Navigation in Website

    - by Johnson Smith
    I want to have a sidebar in my website with navigation in it. I will use script like phpBB etc. but I want sidebar to be displayed on every page. So I am thinking about making a Sidebar in HTML and then using frame tag for displaying other pages/scripts. But as Frames are getting obsolute, Is there any other method to display a sidebar in everypage without using frames and without adding html coding on every page?

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  • Program to Help Order Undated Photos

    - by Richard
    I have a large number of photos which have the correct DateTimeOriginal set in EXIF. I have about 300 photos for which the DateTimeOriginal is completely wrong. The DateTimeOriginals of these photos are not correlated, so I cannot change their time en masse. It must be done individually. I'm looking for a program that would essentially allow me to drag and drop the incorrectly time stamped photos into their place in the sequence of correctly time stamped photos. It would be nice to then be able to have the DateTimeOriginal tag updated, or the photos renamed chronologically. Thanks!

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  • Siebel 2012-IP Release is now GA

    - by Richard Lefebvre
    The Siebel development team is pleased to announce the general availability of the highly anticipated 2012 Siebel Innovation Pack on 12/12/2012. The journey began last year as a concept at Open World that invigorated the Siebel customer base and partners across the globe, culminating in this 2012-IP release that delivers much valued usability enhancements on an existing release. Open UI and Siebel Mobile are the key innovations that are released as part of the 2012-IP on both 8.1.1.9 and the 8.2.2.2 releases. These innovations are a giant leap forward in facilitating Siebel usability while supporting multiple browsers and devices. Siebel Mobile released as part of the IP provide connected Mobile solutions that support key Horizontal Sales, Field Service, Life Sciences and Consumer Goods flows. See the Siebel Open UI Dada Sheet here.

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  • What open source POSIX compliance test suites are available?

    - by Richard Pennington
    I'm working on a small open source project, ELLCC, that uses clang/LLVM as a cross compiler for various target processors. For the runtime environment, I'm using the NetBSD libraries and porting them to target Linux and standalone systems. I want to run a POSIX compliance test suite on the code. I've found the Open POSIX Test Suite, which looks like a good start, but it hasn't been updated since 2005. I've done some preliminary testing (with gcc and ecc under Linux), and it looks like it needs a few updates for modern compilers. My questions are: Does the Open POSIX Test Suite live on somewhere in a more up to date form? Are there other open source alternatives?

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  • How to import mass accounts into iKode Newsletter Server?

    - by Brownsithily Smith
    I have sent out emails to my 6.2k subscribers through iKode Newsletter Server. And about 50 to be considered as spam. It is less than 1%. It is amazing! The web based email marketing software of iKode also provides double opt-in subscription form which is effective to target special audience. However, if I want to import mailing list to this software, I need to add the address one by one, which is a waste of time. Does iKode provides mass account import ability? Or just need to upload a mailing list file?

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  • RightNow Knowledge Zone and specialisation material

    - by Richard Lefebvre
    Have you visited and registered to the Oracle RightNow Knowledge Zone ? It is loaded with meaningfull information and material to support your RightNow business enablement, including this Oracle RightNow CX Cloud Service 2012 Essentials Exam Study Guide(PDF) which includes exam sample question and will help you preparing your specialization! For information the RightNow specialization, please visit the Specialization guide which offers a consolidated view of the Specialization Competency readiness for all launched and planned Specialization, and the Criteria that need to be met for joining the OPN Specialized program, as well as the latest information on Oracle Partner Network certification exams available here.

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  • Time Capsule With Raspberry Pi

    - by Richard Jones
    So I have a Raspberry PI, with an 1TB external USB HD plugged into it. I have Debian Wheezy installed to which I added the NetaTalk package. Following this guide which is on Ubuntu, but was easy enough to understand - http://kremalicious.com/ubuntu-as-mac-file-server-and-time-machine-volume/ I was even able to change the icon to look like an X-Serve :-) Next step to add a second HD that will backup my Windows 8 laptop as well.

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  • How do I set the default size of /dev/shm?

    - by Richard
    I'd like to change the default size of /dev/shm in Lubuntu 11.10 (also known as /run/shm now, I guess). It doesn't seem to appear in my fstab: # / was on /dev/sdb5 during installation UUID=66ac63f0-45fa-4766-9d20-7c56bcd0460d / ext3 noatime,errors=remount-ro 0 1 # /home was on /dev/sdb7 during installation UUID=227f1b29-5d04-4c28-9c9c-ea70b1726434 /home ext3 noatime 0 2 # swap was on /dev/sdb6 during installation #UUID=9e13b7cc-1f75-4b4e-9e79-c0f7368de353 none swap sw 0 0 /dev/mapper/cryptswap1 none swap sw 0 0 tmpfs /tmp tmpfs defaults,noexec,nosuid 0 0 tmpfs /var/tmp tmpfs defaults,noexec,nosuid 0 0

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  • Update in Certification Exam Score Report Access Process!

    - by Richard Lefebvre
    Please note that exam results for all Oracle Certification exams will be accessed through CertView, starting October 30th, 2012. Exam results will no longer be available at the test center, or on the Pearson VUE website. Candidates will receive an email from Oracle within 30 minutes of completing the exam to let them know that their exam results are available on CertView. Candidates must have an Oracle Web Account to access CertView. This new process applies to exam results for all Oracle Certification exams - proctored and non-proctored as well beta exams. CertView, Oracle's self-service certification portal will be the partners’ one stop source for all their certification and exam history! Other benefits of this change include: driving all candidates to have an Oracle Web Account which will lead to tighter integration with Oracle University records in the future, increased security around data privacy and a higher validity rate for candidate email addresses. Existing benefits of CertView include, self-service access to exam and certification records and logos, and access to Oracle's self service certification verification. Accessing Exam Results  Returning CertView Users ·         Click the link in the email sent by Oracle or go to certview.oracle.com ·         Select the See My New Exam Results Now link to view exam results ·         Select the Print My New Exam Results Now link to print exam results  New CertView Users - Who Have An Oracle Web Account ·         First time Users must authenticate their CertView account ·         Account Authentication requires the Oracle Testing ID and email address from your Pearson VUE profile ·         Click the link in the email sent by Oracle or go to certview.oracle.com and follow the Authenticate My CertView Account link.  New CertView Users - Who Do Not Have An Oracle Web Account ·         CertView users are required to have an Oracle Web Account ·         To create an Oracle Web Account, go to certview.oracle.com and select theCreate My Oracle Web Account Now link. Then follow the remaining instructions under I do not have an Oracle Web Account on that page.

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  • Dynamic model interactions

    - by Richard
    I am just curious as to how in many games (namely games like arkham asylum/city, manhunt, hitman) do they make it so that your character can "grab" a character in front of you and do stuff to them. I know this may sound very confusing but for an example go to youtube and search "hitman executions", and the first video is an example of what i'm asking. Basically I'm wondering how they make your model dynamically interact with whatever other model you come across, so in hitman when you come up behind some one with the fibre wire you strangle the other character or if you have the anesthetic you come up behind some person and put your hand over there mouth while they struggle and slowly go to the floor where you lay them down. I am confused as to whether it was animated to use two models using specific bone/skeletal identifiers, if it is just two completely separate animations that are played at the correct time to make it look like they are actually interacting or something else all together. I am not an animator so i assume most of what i just said is not right but i hope that some one can understand what i mean and provide an answer. PS) I am a programmer and I am in the process of building a hitmanesque game, just because i love that style of game and I want to increase my skills on something fun, so if you do know what i'm talking about have some examples with involving both models and programming (i use c++ and mainly Ogre3D at the moment but i am getting into unity and XNA) i would greatly appreciate it. Thanks.

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