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  • chkdsk, SeaTools, and "does not have enough space to replace bad clusters"

    - by Zian Choy
    When I tried to do a Windows Vista Complete PC Backup, I received an error message that blathered about bad sectors. Then, when I ran chkdsk /r on the destination drive, this is what I got: C:\Windows\system32>chkdsk /R E: The type of the file system is NTFS. Volume label is Desktop Backup. CHKDSK is verifying files (stage 1 of 5)... 822016 file records processed. File verification completed. 1 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 848938 index entries processed. Index verification completed. 0 unindexed files processed. CHKDSK is verifying security descriptors (stage 3 of 5)... 822016 security descriptors processed. Security descriptor verification completed. 13461 data files processed. CHKDSK is verifying file data (stage 4 of 5)... The disk does not have enough space to replace bad clusters detected in file 239649 of name . The disk does not have enough space to replace bad clusters detected in file 239650 of name . The disk does not have enough space to replace bad clusters detected in file 239651 of name . An unspecified error occurred.f 822000 files processed) Yet, when I ran the SeaTools short & long generic tests on the Seagate disk, I didn't receive any errors. I know that I could reformat the disk and try running chkdsk /r again but I'd prefer to avoid waiting 4 hours in the hope that the problem was magically fixed. On the other hand, if I RmA the drive to Seagate, I have no SeaTools error number to use and they may claim that the drive is just fine. What should I try to do next? Side frustration: There is plenty of free hard drive space. The E: partition has 182 GB free.

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  • Repair BAD Sectors or Buy a new HDD?

    - by Nehal J. Wani
    I have a Seagate internal hard disk drive. I recently opened up my laptop [Dell Inspiron N5010] [Warranty has expired], cleaned it and it worked normally after waking up from hibernation. However, when I restarted it, it stuck on windows loading screen, then tried to boot from Dell recovery partition but failed. It gave the error: Windows has encounter a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer If you continue to receive this error message, contact the hardware manufacturer. Status: 0xc00000e9 Info: An unexpected I/O error has occurred. While cleaning, I had mistakenly touched the round silvery thing at the bottom of the HDD. I don't know whether this has caused the problem or not. Since I have Fedora also installed in the same HDD, I can boot from it but it shows weird read errors when I ask it to mount Windows partitions. The disk utility also says that the Hard Disk has many bad sectors and needs to be replaced. I downloaded Seatools from Seagate website and used it. In the long test, I gave it permission to repair the first 100 errors which it did successfully. Now I am confused at what I should do. Internal Hard Disk Costs: a. Internal HDD 500GB Costs: Rs3518 b.1 External HDD 500GB Costs: Rs3472 b.2 External HDD 1TB Costs: Rs5500 c. Internal to External Converter Costs: Rs650 I have the following options: (i) Buy an External HDD, backup my data. Try to repair bad sectors of HDD. Then two cases arise: (a) My Internal HDD gets repaired [almost] (b) My internal HDD doesn't get repaired. Then I need to buy another internal HDD and replace the damaged one. OR break the seal of the external one and put it inside my laptop as internal. Breaking the case involves risks. (ii) Buy a Internal HDD and an Internal to External Converter Case [Not very reliable], backup my data. Try to repair bad sectors of HDD. Then two cases arise: (a) My Internal HDD gets repaired [almost] (b) My internal HDD doesn't get repaired. Then I need to just put in the new internal HDD I just bought. Experts, please guide me as to what will be the most VFM option? Also, if a HDD is failing, is it that I shouldn't read from it too otherwise there is a chance of other sectors failing? What I mean is, is it wrong to read from the HDD without taking backup first?

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  • Freebsd 7.2: View firmware version for disks?

    - by Stefan Lasiewski
    I'm running FreeBSD 7.2, with Seagate Cheetah (Model ST####) drives. We are having some problems with the SCSI drives on these machines. Our vendor says that updating the firmware on the drives may fix the problems, and a firmware update did seem to fix some SCSI problems on another FreeBSD host. How can I view the firmware version of these drives? I tried some tips from nixCraft, but nothing has worked so far. In dmesg, I see the Make and Model, but In Linux, this information is often in /var/log/dmesg (Although /var/log/dmesg is sometimes out of date), or I often find this information with something like sudo lshw -class disk, lshal or dmidecode.

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  • Seasgate GoFlex NAS + Horrible Speed = Bad Experience

    - by Jon H
    I am having issues with transfer speeds from my desktop PC to my NAS. I have my NAS hooked up to a Gigabit Gateway as well as my Desktop with Cat 5e. I see up to 4.0 MB/Second Transfer Rates, the normal is about 2.5 MB/Seconds. There is 3 Partitions on my NAS, Public, Private, Backup. When I transfer from Private to Public I see the speeds above. If its under the same partition almost instant. I was wondering if the speeds I am seeing is in due to my Computer or the NAS. I was looking into building my own Media Server in due to these horrible speeds. Is their anything I can do in the mean time to speed this up? Motherboard = M3970AM-HP (Angelica) Processor = AMD FX 6100 Ram = 10GB PC3-10600 MB/sec Hard Drive (1) = 1.5TB SATA 3.0GB 5400RPM Hard Drive (2) = 120GB SATA SSD NAS = Seagate 3TB Go Flex Home Connection (1) = 1000 Base T Connection (2) = Wireless N

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  • Windows 7 sata disk not recognized after wake up from sleep state [closed]

    - by Gabber
    My windows 7 x64 PC/server worked fine until I installed a brand new seagate SATA hard disk (2 TB). My first disk was a IDE Maxtor (250 GB). I tried to use it as a secondary drive leaving the maxtor as primary and, when I put the computer in sleep state, on wake-up the SATA disk is not recognized anymore until next reboot. Now I'm trying to set it as primary disk (I copied the old HD contents with HD clone), when the computer goes in sleep state, on wake up it doesn't see the disc thus causing my system to crash. I tried the following: BIOS update (Asus M2V motherboard) but the situation worsened as the system didn't wake up from the sleep (with both my HD's) Reinstalling the drivers Bios changes Microsoft Hotfix KB977178 that seemed to address exactly my problem but gave me "The update is not applicable to your computer" message. Disabling hybrid sleep but no results.

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  • Hard drive caught malware and all folders are in shortcuts

    - by Ammar
    I have an external hard drive from Seagate. I think it accidently caught a malware/virus, since all the files in there became shortcut folders. I have very important folders and now I cannot access them at all. I did not have an antivirus program; I just formatted the PC and forgot to install one. Just recently, I installed Avira and it caught the malware, but since I removed the malware via Avira, I can't access anything now. Please help me on what I need to do. I am really lost.

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  • Windows 7 sata disk not recognized after wake up from sleep state

    - by Gabber
    My windows 7 x64 PC/server worked fine until I installed a brand new seagate SATA hard disk (2 TB). My first disk was a IDE Maxtor (250 GB). I tried to use it as a secondary drive leaving the maxtor as primary and, when I put the computer in sleep state, on wake-up the SATA disk is not recognized anymore until next reboot. Now I'm trying to set it as primary disk (I copied the old HD contents with HD clone), when the computer goes in sleep state, on wake up it doesn't see the disc thus causing my system to crash. I tried the following: BIOS update (Asus M2V motherboard) but the situation worsened as the system didn't wake up from the sleep (with both my HD's) Reinstalling the drivers Bios changes Microsoft Hotfix KB977178 that seemed to address exactly my problem but gave me "The update is not applicable to your computer" message. Disabling hybrid sleep but no results. I also tried all the suggestions from this question Why doesn't Windows 7 wake up from sleep?. Still no results.

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  • USB HD Freezes Windows Explorer

    - by nfplee
    I recently purchased a "Seagate STBX1000200 1TB Expansion 2.5 inch External Hard Drive". It has been working without problems until recently. When i plug the device into a USB port the device is recognised as it appears in the device manager but when i go to Windows Explorer and try to open it (or right click on it) it hangs/freezes windows explorer. Please note i am using Windows 7 Professional. I have already tried various things without success after searching for people with similar problems. I did read that it could be a problem with how the computer assigns a drive letter. But whrn i go to disk management (when running as an administrator) it hangs and displays the following message: Connecting to virtual disk service I'd appreciate it if anyone could offer some advice. Thanks

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  • iSCSI drives suddenly inaccessible or corrupted

    - by Hammer1
    I have two NAS (Seagate Black Armors) connected to our network through iSCSI to a Dell Optiplex 760 running 32-bit Windows 7 and Windows iSCSI Initiator. For some unknown reason within the last week both are reportedly inaccessible and/or corrupt (that is the error message generated when I attempt to open the on the iSCSI computer). However, connecting to either of them via direct IP goes off without a hitch. I've tried Error checking but received "The disk check could not be performed because Windows could not access the disk." I've tried System Recover to a date almost two weeks back thinking Windows update may have caused the issue but there is no change. Anyone have an explanation and/or a solution to get them reconnected? Thanks.

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  • 1TB HDD making strange noise (not a common one)

    - by Darkkurama
    I built a new PC some days ago, and everything seems perfect, except that the 1 TB HDD I cloned from my old 500 GB HDD is making a deep weird sound. First of all, every time I access the disk, I hear a deep sound, and when the PC is turning on, I hear some clicking (the rapid clicking is my mouse, I'm opening and closing folders to trigger the vibrating deep weird sound I'm describing). I'm using this 1TB disk for data mainly (I use a SSD as the OS). As background information, the disk is a seagate barracuda 7200 rpm which was RMAd and replaced with a refurbished one. Maybe the refurbished disks make these noises? should I worry about my data? (although the disk is working normal and passed a seagatetools short generic test? Thanks! PS: I recorded the sounds, just click on the links. Thanks

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  • OS X Hard drive recovery

    - by Adam
    I am trying to recover data from a bad Seagate 1TB hard drive in a 2010 iMac. One day the iMac wouldn't boot (stuck at gray screen on startup). I removed the hard drive from the iMac and connected it to a MacBook using a 3.5" HDD to USB adapter. The hard drive wouldn't mount but it did display in Disk Utility that that there were 2 partitions on the disk. I tried to run Disk Warrior and it showed thousands of errors but still wouldn't mount. At this time the hard drive only show one partition in Disk Utility. Next I tried putting the hard drive in a desktop PC and running Spin Rite - which then gave me several division overflow errors (even with running Spin Rite with a newer version of DOS). The SMART status on the drive reports that the drive has had failures and HD Tune referenced the drive had once hit 59 degrees celsius. Disk Utility gives me the following message when running a pair: Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files. Overall, the hard drive spins up and sounds OK - there are no clicking noises but the hard drive won't mount and displays as a light gray "Macintosh HD" in disk utility. Any tips or advice on how to recover data on this drive would be GREATLY appreciated! Are there any other tools I can try before calling it quits on this drive? Thank you

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  • Data recovery on Ubuntu 11.10?! (after crashing with Seagate 320GB)

    - by Sam
    Just installed 11.10 last week and decided to transfer iTunes music (from Windows dual boot) to my Seagate 320GB. I left it in, restarted, clicked Ubuntu at the boot screen, and then it froze after a few lines of code! I think I got to 3.7086 or something before I pressed CTRL+ALT+DEL and the system restarted after another few lines of code. I am completely new to Ubuntu so after Googling, I made a live CD with 10.04, the most stable release I've heard, and I'm typing this from there now. However, when I go to mount my partition, only the Windows Vista partition (308GB) is there! It has all my Windows files but my Ubuntu 11.10 ones are nowhere to be found. I need to restore these pictures I transferred from my camera using Shotwell the other day... any help is appreciated! p.s. 11.10 has never crashed on me in my trial week, so I'm guessing it's the Seagate hard drive's fault. However, now I'm running it on 10.04 and it works fine.

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  • How to partition Seagate FreeAgent GoFlex 2TB hard disk?

    - by balki
    Hi I bought a new Seagate 2TB external hard disk. I opened the drive's application in my virtual windows, did product registration using the application present in it. I have few questions on how best to use it. The drive by default has some files and folders - setup.exe, System Volume Information, USB 3.0 PC Card Adapter etc,. I copied all the files to my laptop. Is it safe to delete these files? It has a dash board for windows which allows to tune power options, test the drive etc. Will I be able to use the dash board if I put back all these files and mount on windows again? I want to partition and format the hard disk. Data I like to store is Around 10 to 20 GB Files - Virtual box images. Around 4GB Files - Dvd images. Other Movies and personal Files. What is the best filesystem to store very huge files like 10 to 20GB files. So that they are written and accessed fast also best uses the drive's capacity. If I leave one of the partition as ntfs and others to different files systems, will it be able to mount on windows and Will I be able to use the device's dash board? Note: I dont need any encryption for my data. Any other advice on using the hard disk is also welcome.

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  • I have a new seagate 3tb hard drive and when i installed it it says 349gb free

    - by Joseph Sexton
    my new seagate sata drive keeps showing as a 249gb drive but in the setup part when i press del at the boot up it states there a 3000gb drive and i have searched for a solution but havent found one yet. I havent tried in a different pc yet and I have an asus gaming board with 2 video cards sli'ed and i have windows 7 ultimate 64 bit with 8gb ram and a hp 23" widescreen monitor and the sniper gaming case and a salitek lighted up gaming keyboard and a razor death adder gaming mouse and a corsair 850 watt power supply. Any help would be great and appriciated

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  • How to turn off power management for external hard drive (Seagate GoFlex)?

    - by RPG Master
    I bought this 2tb Segate GoFlex this last Black Friday and since then every 15 minutes or so the drive spins down, and then a little while later completely dismounts. Very annoying. From what I understand you could turn this off using the including Windows and Mac only software. This function and what controls it isn't proprietary, right? There has to be something that'll let me set it in Ubuntu... Anyone have any suggestions? Also, I formatted it to EXT4. Hope I didn't screw myself up. :/

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  • Algorithm to classify a list of products?

    - by Martin
    I have a list representing products which are more or less the same. For instance, in the list below, they are all Seagate hard drives. Seagate Hard Drive 500Go Seagate Hard Drive 120Go for laptop Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM SATA 3.0Gb/s Hard Drive New and shinny 500Go hard drive from Seagate Seagate Barracuda 7200.12 Seagate FreeAgent Desk 500GB External Hard Drive Silver 7200RPM USB2.0 Retail For a human being, the hard drives 3 and 5 are the same. We could go a little bit further and suppose that the products 1, 3, 4 and 5 are the same and put in other categories the product 2 and 6. We have a huge list of products that I would like to classify. Does anybody have an idea of what would be the best algorithm to do such thing. Any suggestions? I though of a Bayesian classifier but I am not sure if it is the best choice. Any help would be appreciated! Thanks.

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  • Do Seagate Momentus XT SSD Hybrid drives perform better than a good hard drive + flash on ReadyBoost

    - by Chris W. Rea
    Seagate has released a product called the Momentus XT Solid State Hybrid Drive. At a glance, this looks exactly like what Windows ReadyBoost attempts to do with software at the OS level: Pairing the benefits of a large hard drive together with the performance of solid-state flash memory. Does the Momentus XT out-perform a similar ad-hoc pairing of a decent hard drive with similar flash memory storage under Windows ReadyBoost? Other than the obvious "a hardware implementation ought to be faster than a software implementation", why would ReadyBoost not be able to perform as well as such a hybrid device?

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  • Making sense of S.M.A.R.T

    - by James
    First of all, I think everyone knows that hard drives fail a lot more than the manufacturers would like to admit. Google did a study that indicates that certain raw data attributes that the S.M.A.R.T status of hard drives reports can have a strong correlation with the future failure of the drive. We find, for example, that after their first scan error, drives are 39 times more likely to fail within 60 days than drives with no such errors. First errors in re- allocations, offline reallocations, and probational counts are also strongly correlated to higher failure probabil- ities. Despite those strong correlations, we find that failure prediction models based on SMART parameters alone are likely to be severely limited in their prediction accuracy, given that a large fraction of our failed drives have shown no SMART error signals whatsoever. Seagate seems like it is trying to obscure this information about their drives by claiming that only their software can accurately determine the accurate status of their drive and by the way their software will not tell you the raw data values for the S.M.A.R.T attributes. Western digital has made no such claim to my knowledge but their status reporting tool does not appear to report raw data values either. I've been using HDtune and smartctl from smartmontools in order to gather the raw data values for each attribute. I've found that indeed... I am comparing apples to oranges when it comes to certain attributes. I've found for example that most Seagate drives will report that they have many millions of read errors while western digital 99% of the time shows 0 for read errors. I've also found that Seagate will report many millions of seek errors while Western Digital always seems to report 0. Now for my question. How do I normalize this data? Is Seagate producing millions of errors while Western digital is producing none? Wikipedia's article on S.M.A.R.T status says that manufacturers have different ways of reporting this data. Here is my hypothesis: I think I found a way to normalize (is that the right term?) the data. Seagate drives have an additional attribute that Western Digital drives do not have (Hardware ECC Recovered). When you subtract the Read error count from the ECC Recovered count, you'll probably end up with 0. This seems to be equivalent to Western Digitals reported "Read Error" count. This means that Western Digital only reports read errors that it cannot correct while Seagate counts up all read errors and tells you how many of those it was able to fix. I had a Seagate drive where the ECC Recovered count was less than the Read error count and I noticed that many of my files were becoming corrupt. This is how I came up with my hypothesis. The millions of seek errors that Seagate produces are still a mystery to me. Please confirm or correct my hypothesis if you have additional information. Here is the smart status of my western digital drive just so you can see what I'm talking about: james@ubuntu:~$ sudo smartctl -a /dev/sda smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF INFORMATION SECTION === Device Model: WDC WD1001FALS-00E3A0 Serial Number: WD-WCATR0258512 Firmware Version: 05.01D05 User Capacity: 1,000,204,886,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Thu Jun 10 19:52:28 2010 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 179 175 021 Pre-fail Always - 4033 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 270 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1468 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 262 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 46 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 223 194 Temperature_Celsius 0x0022 105 102 000 Old_age Always - 42 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

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  • cannot make ubuntu 64-bit v12.04 install work

    - by honestann
    I decided it was time to update my ubuntu (single boot) computer from 64-bit v10.04 to 64-bit v12.04. Unfortunately, for some reason (or reasons) I just can't make it work. Note that I am attempting a fresh install of 64-bit v12.04 onto a new 3TB hard disk, not an upgrade of the 1TB hard disk that contains my working 64-bit v10.04 installation. To perform the attempted install of v12.04 I unplug the SATA cable from the 1TB drive and plug it into the 3TB drive (to avoid risking damage to my working v10.04 installation). I downloaded the ubuntu 64-bit v12.04 install DVD ISO file (~1.6 GB) from the ubuntu releases webpage and burned it onto a DVD. I have downloaded the DVD ISO file 3 times and burned 3 of these installation DVDs (twice with v10.04 and once with my winxp64 system), but none of them work. I run the "check disk" on the DVDs at the beginning of the installation process to assure the DVD is valid. When installation completes and the system boots the 3TB drive, it reports "unknown filesystem". After installation on the 250GB drives, the system boots up fine. During every install I plug the same SATA cable (sda) into only one disk drive (the 3TB or one of the 250GB drives) and leave the other disk drives unconnected (for simplicity). It is my understanding that 64-bit ubuntu (and 64-bit linux in general) has no problem with 3TB disk drives. In the BIOS I have tried having EFI set to "enabled" and "auto" with no apparent difference (no success). I never bothered setting the BIOS to "non-EFI". I have tried partitioning the drive in a few ways to see if that makes a difference, but so far it has not mattered. Typically I manually create partitions something like this: 8GB /boot ext4 8GB swap 3TB / ext4 But I've also tried the following, just in case it matters: 8GB boot efi 8GB swap 8GB /boot ext4 3TB / ext4 Note: In the partition dialog I specify bootup on the same drive I am partitioning and installing ubuntu v12.04 onto. It is a VERY DANGEROUS FACT that the default for this always comes up with the wrong drive (some other drive, generally the external drive). Unless I'm stupid or misunderstanding something, this is very wrong and very dangerous default behavior. Note: If I connect the SATA cable to the 1TB drive that has been my ubuntu 64-bit v10.04 system drive for the past 2 years, it boots up and runs fine. I guess there must be a log file somewhere, and maybe it gives some hints as to what the problem is. I should be able to boot off the 1TB drive with the 3TB drive connected as a secondary (non-boot) drive and get the log file, assuming there is one and someone tells me the name (and where to find it if the name is very generic). After installation on the 3TB drive completes and the system reboots, the following prints out on a black screen: Loading Operating System ... Boot from CD/DVD : Boot from CD/DVD : error: unknown filesystem grub rescue> Note: I have two DVD burners in the system, hence the duplicate line above. Note: I install and boot 64-bit ubuntu v12.04 on both of my 250GB in this same system, but still cannot make the 3TB drive boot. Sigh. Any ideas? ========== motherboard == gigabyte 990FXA-UD7 CPU == AMD FX-8150 8-core bulldozer @ 3.6 GHz RAM == 8GB of DDR3 in 2 sticks (matched pair) HDD == seagate 3TB SATA3 @ 7200 rpm (new install 64-bit v12.04 FAILS) HDD == seagate 1TB SATA3 @ 7200 rpm (64-bit v10.04 WORKS for two years) HDD == seagate 250GB SATA2 @ 7200 rpm (new install 64-bit v12.04 WORKS) HDD == seagate 250GB SATA2 @ 7200 rpm (new install 64-bit v12.04 WORKS) GPU == nvidia GTX-285 ??? == no overclocking or other funky business USB == external seagate 2TB HDD for making backups DVD == one bluray burner (SATA) DVD == one DVD burner (SATA) 64-bit ubuntu v10.04 has booted and run fine on the seagate 1TB drive for 2 years.

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  • Does a 3ware "ECC-ERROR" matter on a JBOD when I have ZFS?

    - by Stefan Lasiewski
    I have a FreeBSD 8.x machine running ZFS and with a 3ware 9690SA controller. The 3ware controller shows an ECC-ERROR with one of the disks: //host> /c0 show VPort Status Unit Size Type Phy Encl-Slot Model ------------------------------------------------------------------------------ p0 OK u0 279.39 GB SAS 0 - SEAGATE ST3300657SS p1 OK u0 279.39 GB SAS 1 - SEAGATE ST3300657SS p2 OK u1 931.51 GB SAS 2 - SEAGATE ST31000640SS p3 ECC-ERROR u2 931.51 GB SAS 3 - SEAGATE ST31000640SS p4 OK u3 931.51 GB SAS 4 - SEAGATE ST31000640SS /c0 show events shows no ECC errors in it's recent history. ZFS does not currently detect any errors. zpool status says No known data errors My question: Is this ECC-ERROR something that I need to be concerned about? According to the 3ware CLI 9.5.2 Manual, an ECC-ERROR means that the 3ware controller caught a read-error for one or more sectors on this drive. This sometimes occurs when a RAID array is recovering from a failed disk. I believe that ECC-ERRORS can also be detected when the 3ware Controller verifies each disk. None of the drives have failed and thus there was no drive rebuild, so I assume that 3ware discovered a bad sector when it ran it's weekly auto-verify scan of the disks. Is this a safe assumption? According to our logs, ZFS has not detected any bad sectors on this drive. ZFS can work around read errors -- if ZFS detects a bad sector on the drive, it will simply mark that sector as bad and never use it again. From the ZFS perspective one bad sector isn't a big deal, although it might indicate that the drive is starting to go bad.

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  • Strange Recurrent Excessive I/O Wait

    - by Chris
    I know quite well that I/O wait has been discussed multiple times on this site, but all the other topics seem to cover constant I/O latency, while the I/O problem we need to solve on our server occurs at irregular (short) intervals, but is ever-present with massive spikes of up to 20k ms a-wait and service times of 2 seconds. The disk affected is /dev/sdb (Seagate Barracuda, for details see below). A typical iostat -x output would at times look like this, which is an extreme sample but by no means rare: iostat (Oct 6, 2013) tps rd_sec/s wr_sec/s avgrq-sz avgqu-sz await svctm %util 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 16.00 0.00 156.00 9.75 21.89 288.12 36.00 57.60 5.50 0.00 44.00 8.00 48.79 2194.18 181.82 100.00 2.00 0.00 16.00 8.00 46.49 3397.00 500.00 100.00 4.50 0.00 40.00 8.89 43.73 5581.78 222.22 100.00 14.50 0.00 148.00 10.21 13.76 5909.24 68.97 100.00 1.50 0.00 12.00 8.00 8.57 7150.67 666.67 100.00 0.50 0.00 4.00 8.00 6.31 10168.00 2000.00 100.00 2.00 0.00 16.00 8.00 5.27 11001.00 500.00 100.00 0.50 0.00 4.00 8.00 2.96 17080.00 2000.00 100.00 34.00 0.00 1324.00 9.88 1.32 137.84 4.45 59.60 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 22.00 44.00 204.00 11.27 0.01 0.27 0.27 0.60 Let me provide you with some more information regarding the hardware. It's a Dell 1950 III box with Debian as OS where uname -a reports the following: Linux xx 2.6.32-5-amd64 #1 SMP Fri Feb 15 15:39:52 UTC 2013 x86_64 GNU/Linux The machine is a dedicated server that hosts an online game without any databases or I/O heavy applications running. The core application consumes about 0.8 of the 8 GBytes RAM, and the average CPU load is relatively low. The game itself, however, reacts rather sensitive towards I/O latency and thus our players experience massive ingame lag, which we would like to address as soon as possible. iostat: avg-cpu: %user %nice %system %iowait %steal %idle 1.77 0.01 1.05 1.59 0.00 95.58 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn sdb 13.16 25.42 135.12 504701011 2682640656 sda 1.52 0.74 20.63 14644533 409684488 Uptime is: 19:26:26 up 229 days, 17:26, 4 users, load average: 0.36, 0.37, 0.32 Harddisk controller: 01:00.0 RAID bus controller: LSI Logic / Symbios Logic MegaRAID SAS 1078 (rev 04) Harddisks: Array 1, RAID-1, 2x Seagate Cheetah 15K.5 73 GB SAS Array 2, RAID-1, 2x Seagate ST3500620SS Barracuda ES.2 500GB 16MB 7200RPM SAS Partition information from df: Filesystem 1K-blocks Used Available Use% Mounted on /dev/sdb1 480191156 30715200 425083668 7% /home /dev/sda2 7692908 437436 6864692 6% / /dev/sda5 15377820 1398916 13197748 10% /usr /dev/sda6 39159724 19158340 18012140 52% /var Some more data samples generated with iostat -dx sdb 1 (Oct 11, 2013) Device: rrqm/s wrqm/s r/s w/s rsec/s wsec/s avgrq-sz avgqu-sz await svctm %util sdb 0.00 15.00 0.00 70.00 0.00 656.00 9.37 4.50 1.83 4.80 33.60 sdb 0.00 0.00 0.00 2.00 0.00 16.00 8.00 12.00 836.00 500.00 100.00 sdb 0.00 0.00 0.00 3.00 0.00 32.00 10.67 9.96 1990.67 333.33 100.00 sdb 0.00 0.00 0.00 4.00 0.00 40.00 10.00 6.96 3075.00 250.00 100.00 sdb 0.00 0.00 0.00 0.00 0.00 0.00 0.00 4.00 0.00 0.00 100.00 sdb 0.00 0.00 0.00 2.00 0.00 16.00 8.00 2.62 4648.00 500.00 100.00 sdb 0.00 0.00 0.00 0.00 0.00 0.00 0.00 2.00 0.00 0.00 100.00 sdb 0.00 0.00 0.00 1.00 0.00 16.00 16.00 1.69 7024.00 1000.00 100.00 sdb 0.00 74.00 0.00 124.00 0.00 1584.00 12.77 1.09 67.94 6.94 86.00 Characteristic charts generated with rrdtool can be found here: iostat plot 1, 24 min interval: http://imageshack.us/photo/my-images/600/yqm3.png/ iostat plot 2, 120 min interval: http://imageshack.us/photo/my-images/407/griw.png/ As we have a rather large cache of 5.5 GBytes, we thought it might be a good idea to test if the I/O wait spikes would perhaps be caused by cache miss events. Therefore, we did a sync and then this to flush the cache and buffers: echo 3 > /proc/sys/vm/drop_caches and directly afterwards the I/O wait and service times virtually went through the roof, and everything on the machine felt like slow motion. During the next few hours the latency recovered and everything was as before - small to medium lags in short, unpredictable intervals. Now my question is: does anybody have any idea what might cause this annoying behaviour? Is it the first indication of the disk array or the raid controller dying, or something that can be easily mended by rebooting? (At the moment we're very reluctant to do this, however, because we're afraid that the disks might not come back up again.) Any help is greatly appreciated. Thanks in advance, Chris. Edited to add: we do see one or two processes go to 'D' state in top, one of which seems to be kjournald rather frequently. If I'm not mistaken, however, this does not indicate the processes causing the latency, but rather those affected by it - correct me if I'm wrong. Does the information about uninterruptibly sleeping processes help us in any way to address the problem? @Andy Shinn requested smartctl data, here it is: smartctl -a -d megaraid,2 /dev/sdb yields: smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net Device: SEAGATE ST3500620SS Version: MS05 Serial number: Device type: disk Transport protocol: SAS Local Time is: Mon Oct 14 20:37:13 2013 CEST Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported SMART Health Status: OK Current Drive Temperature: 20 C Drive Trip Temperature: 68 C Elements in grown defect list: 0 Vendor (Seagate) cache information Blocks sent to initiator = 1236631092 Blocks received from initiator = 1097862364 Blocks read from cache and sent to initiator = 1383620256 Number of read and write commands whose size <= segment size = 531295338 Number of read and write commands whose size > segment size = 51986460 Vendor (Seagate/Hitachi) factory information number of hours powered up = 36556.93 number of minutes until next internal SMART test = 32 Error counter log: Errors Corrected by Total Correction Gigabytes Total ECC rereads/ errors algorithm processed uncorrected fast | delayed rewrites corrected invocations [10^9 bytes] errors read: 509271032 47 0 509271079 509271079 20981.423 0 write: 0 0 0 0 0 5022.039 0 verify: 1870931090 196 0 1870931286 1870931286 100558.708 0 Non-medium error count: 0 SMART Self-test log Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ] Description number (hours) # 1 Background short Completed 16 36538 - [- - -] # 2 Background short Completed 16 36514 - [- - -] # 3 Background short Completed 16 36490 - [- - -] # 4 Background short Completed 16 36466 - [- - -] # 5 Background short Completed 16 36442 - [- - -] # 6 Background long Completed 16 36420 - [- - -] # 7 Background short Completed 16 36394 - [- - -] # 8 Background short Completed 16 36370 - [- - -] # 9 Background long Completed 16 36364 - [- - -] #10 Background short Completed 16 36361 - [- - -] #11 Background long Completed 16 2 - [- - -] #12 Background short Completed 16 0 - [- - -] Long (extended) Self Test duration: 6798 seconds [113.3 minutes] smartctl -a -d megaraid,3 /dev/sdb yields: smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net Device: SEAGATE ST3500620SS Version: MS05 Serial number: Device type: disk Transport protocol: SAS Local Time is: Mon Oct 14 20:37:26 2013 CEST Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported SMART Health Status: OK Current Drive Temperature: 19 C Drive Trip Temperature: 68 C Elements in grown defect list: 0 Vendor (Seagate) cache information Blocks sent to initiator = 288745640 Blocks received from initiator = 1097848399 Blocks read from cache and sent to initiator = 1304149705 Number of read and write commands whose size <= segment size = 527414694 Number of read and write commands whose size > segment size = 51986460 Vendor (Seagate/Hitachi) factory information number of hours powered up = 36596.83 number of minutes until next internal SMART test = 28 Error counter log: Errors Corrected by Total Correction Gigabytes Total ECC rereads/ errors algorithm processed uncorrected fast | delayed rewrites corrected invocations [10^9 bytes] errors read: 610862490 44 0 610862534 610862534 20470.133 0 write: 0 0 0 0 0 5022.480 0 verify: 2861227413 203 0 2861227616 2861227616 100872.443 0 Non-medium error count: 1 SMART Self-test log Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ] Description number (hours) # 1 Background short Completed 16 36580 - [- - -] # 2 Background short Completed 16 36556 - [- - -] # 3 Background short Completed 16 36532 - [- - -] # 4 Background short Completed 16 36508 - [- - -] # 5 Background short Completed 16 36484 - [- - -] # 6 Background long Completed 16 36462 - [- - -] # 7 Background short Completed 16 36436 - [- - -] # 8 Background short Completed 16 36412 - [- - -] # 9 Background long Completed 16 36404 - [- - -] #10 Background short Completed 16 36401 - [- - -] #11 Background long Completed 16 2 - [- - -] #12 Background short Completed 16 0 - [- - -] Long (extended) Self Test duration: 6798 seconds [113.3 minutes]

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  • External HDD incorrectly detected as internal - how change to enable hot swap/eject?

    - by Sam
    Hi All, I have win 7 x64 Home Prem. The HDD is a seagate barracuda, 7200.7 ST3120827AS. 3.5", Serial: 3ms006n6, Firmware: 3.42 (no further updates) NexStar CX External case (drivers installed). I have three drives: WD320 with OS installed WD750 data storage (internal) seagate 120 (external) - connected via esata board connected to sata on motherboard (MSI p43 neo) Tried uninstalling HDD in device manager to no effect. Also the internal WD750 is detected as an external drive and win taskbar icon allows for it to be ejected (unlike the seagate). All drives are configured - Online, Simple, Basic, NTFS, Active, Primary Partition (except c drive). The seagate was previously used as a primary disk with XP operating system so I deleted the volume and created/reformatted (not quick). HDD is no longer "Active". But did not fix problem. Background Originally, I installed win 7 with the bios set to IDE and forgot to install the chipset drivers. Then I changed win 7 to install the AHCI drivers, changed the bios to AHCI and rebooted. Win 7 loaded drivers but WD HDD gave problems/crashed. I installed chipset drivers and latest intell storage matrix software thingie (in safe mode). Everything worked fine after that except for the problem of not corrrectly detecting the external drive] I have noticed that under the driver properties (and similarly in the registry) the two drives are configured differently (e.g. in driver details property capabilities for the WD the value is set to 0000006, CM_DEVCAP_REMOVABLE & EJECTSUPPORTED - whereas the seagate shows 0000080 & CM_DEVCAP_SURPRISEREMOVALOK). Any easy way to configure things? I tried physically swapping the sata connections on the mainboard without success So far I have found that a solution to my problem might be to perform some reg changes: http://superuser.com/questions/12955/how-do-i-remove-the-option-to-eject-sata-drives-from-the-windows-7-tray-icon

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  • External HDD incorrectly detected as internal - how change to enable hot swap/eject?

    - by Sam
    I have win 7 x64 Home Prem. The HDD is a seagate barracuda, 7200.7 ST3120827AS. 3.5", Serial: 3ms006n6, Firmware: 3.42 (no further updates) NexStar CX External case (drivers installed). I have three drives: WD320 with OS installed WD750 data storage (internal) seagate 120 (external) - connected via esata board connected to sata on motherboard (MSI p43 neo) Tried uninstalling HDD in device manager to no effect. Also the internal WD750 is detected as an external drive and win taskbar icon allows for it to be ejected (unlike the seagate). All drives are configured - Online, Simple, Basic, NTFS, Active, Primary Partition (except c drive). The seagate was previously used as a primary disk with XP operating system so I deleted the volume and created/reformatted (not quick). HDD is no longer "Active". But did not fix problem. Background Originally, I installed win 7 with the bios set to IDE and forgot to install the chipset drivers. Then I changed win 7 to install the AHCI drivers, changed the bios to AHCI and rebooted. Win 7 loaded drivers but WD HDD gave problems/crashed. I installed chipset drivers and latest intell storage matrix software thingie (in safe mode). Everything worked fine after that except for the problem of not corrrectly detecting the external drive] I have noticed that under the driver properties (and similarly in the registry) the two drives are configured differently (e.g. in driver details property capabilities for the WD the value is set to 0000006, CM_DEVCAP_REMOVABLE & EJECTSUPPORTED - whereas the seagate shows 0000080 & CM_DEVCAP_SURPRISEREMOVALOK). Any easy way to configure things? I tried physically swapping the sata connections on the mainboard without success So far I have found that a solution to my problem might be to perform some reg changes: How do I remove the option to eject SATA drives from the Windows 7 tray icon?

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  • help: cannot make ubuntu 64-bit v12.04 install work

    - by honestann
    I decided it was time to update my ubuntu (single boot) computer from 64-bit v10.04 to 64-bit v12.04. Unfortunately, for some reason (or reasons) I just can't make it work. Note that I am attempting a fresh install of 64-bit v12.04 onto a new 3TB hard disk, not an upgrade of the 1TB hard disk that has contained my 64-bit v10.04 installation. To perform the attempted install of v12.04 I unplug the SATA cable from the 1TB drive and plug it into the 3TB drive (to avoid risking damage to my working v10.04 installation). I downloaded the ubuntu 64-bit v12.04 install DVD ISO file (~1.6 GB) from the ubuntu releases webpage and burned it onto a DVD. I have downloaded the DVD ISO file 3 times and burned 3 of these installation DVDs (twice with v10.04 and once with my winxp64 system), but none of them work. I run the "check disk" on the DVDs at the beginning of the installation process to assure the DVD is valid. I also tried to install on two older 250GB seagate drives in the same computer. During every attempt I plug the same SATA cable (sda) into only one disk drive (the 3TB or one of the 250GB drives) and leave the other disk drives unconnected (for simplicity). Installation takes about 30 minutes on the 250GB drives, and about 60 minutes on the 3TB drive - not sure why. When I install on the 250GB drives, the install process finishes, the computer reboots (after the install DVD is removed), but I get a grub error 15. It is my understanding that 64-bit ubuntu (and 64-bit linux in general) has no problem with 3TB disk drives. In the BIOS I have tried having EFI set to "enabled" and "auto" with no apparent difference (no success). I have tried partitioning the drive in a few ways to see if that makes a difference, but so far it has not mattered. Typically I manually create partitions something like this: 8GB swap 8GB /boot ext4 3TB / ext4 But I've also tried the following, just in case it matters: 100MB boot efi 8GB swap 8GB /boot ext4 3TB / ext4 Note: In the partition dialog I specify bootup on the same drive I am partitioning and installing ubuntu v12.04 onto. It is a VERY DANGEROUS FACT that the default for this always comes up with the wrong drive (some other drive, generally the external drive). Unless I'm stupid or misunderstanding something, this is very wrong and very dangerous default behavior. Note: If I connect the SATA cable to the 1TB drive that has been my ubuntu 64-bit v10.04 system drive for the past 2 years, it boots up and runs fine. I guess there must be a log file somewhere, and maybe it gives some hints as to what the problem is. I should be able to boot off the 1TB drive with the 3TB drive connected as a secondary (non-boot) drive and get the log file, assuming there is one and someone tells me the name (and where to find it if the name is very generic). After installation on the 3TB drive completes and the system reboots, the following prints out on a black screen: Loading Operating System ... Boot from CD/DVD : Boot from CD/DVD : error: unknown filesystem grub rescue Note: I have two DVD burners in the system, hence the duplicate line above. The same install and reboot on the 250GB drives generates "grub error 15". Sigh. Any ideas? ========== motherboard == gigabyte 990FXA-UD7 CPU == AMD FX-8150 8-core bulldozer @ 3.6 GHz RAM == 8GB of DDR3 in 2 sticks (matched pair) HDD == seagate 3TB SATA3 @ 7200 rpm (new install 64-bit v12.04) HDD == seagate 1TB SATA3 @ 7200 rpm (current install 64-bit v10.04) GPU == nvidia GTX-285 ??? == no overclocking or other funky business USB == external seagate 2TB HDD for making backups DVD == one bluray burner (SATA) DVD == one DVD burner (SATA) The current ubuntu 64-bit v10.04 system boots and runs fine on a seagate 1TB.

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