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  • What is the best answer for: "my Internet is not working"?

    - by Maciek Sawicki
    Hi, I look for work in IT Support. One of interview questions is: what would you first say if user call You and tell my Internet is not working? I think about it a lot and still don't know what is correct answerer nor what answer my future employer expects. My choice would be something like: What part of Internet? (but more polite). For example I could ask for opening web page that works on my PC. Please give only serious answers. If You want BOFH or "The website is down" style answers I can create separate question for that.

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  • What is the best answer for: "my Internet is not working"?

    - by Maciek Sawicki
    Hi, I look for work in IT Support. One of interview questions is: what would you first say if user call You and tell my Internet is not working? I think about it a lot and still don't know what is correct answerer nor what answer my future employer expects. My choice would be something like: What part of Internet? (but more polite). For example I could ask for opening web page that works on my PC. Please give only serious answers. If You want BOFH or "The website is down" style answers I can create separate question for that.

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  • When trying to copy a virtual disk in VMware vSphere client, I get an errror.

    - by Zak
    I'm pretty new to all the VMware world, so this is probably mainly a question about the right set of documentation to look at. I'm trying to clone/copy a VM that I installed on an ESXi installation. I was trying to follow along with the top example here: http://serverfault.com/questions/16320/is-there-a-way-to-clone-an-existing-vm-on-an-esxi-server-without-having-to-re-imp However, I'm using the vSphere client to connect to the ESXi box and manage it, and the vSphere client is telling me it won't let me rename the vmdk file. The real answer I want is how do I clone the VM I installed if I want to spin up 5 copies. Is there another utility I can use to copy the vmdk file, then create a new virtual machine using it? Any idea why they nerfed the feature in vSphere client?

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  • SQLAuthority News – Resolution for New Year 2011

    - by pinaldave
    Today is the first day of the year so I want to write something very light. Last Year: 2010 Last Year was a blast; really traveled a lot. My family and I went on vacation. There I enjoyed being father, rolling on the floor and playing with my daughter. Here is the list of the countries I visited throughout 2010: Singapore (twice) Malaysia (twice) Sri Lanka (thrice) Nepal (once) United States of America (twice) United Arab Emirates (UAE) (once) My daughter who just completed 1 year on September 1, 2010 has so far visited three countries: Singapore, Malaysia and Sri Lanka, where I have done lots of community activities. The list containing all my activities can be found at Pinal Dave’s Community Events. I have written nearly 380 blog posts last year. It would be difficult for me to pick a few. However, I keep a running list of all of my articles over here: All Articles on SQLAuthority.com. I have so far received more than 10,000 email questions during the year and consequently I have done my best to answer most of them. I strongly believe if one would Search SQLAuthority.com blog, they would have found the answer quickly. The best part of 2010 for me was working on SQL Server Health Check and SQL Server Performance Tuning. This Year: 2011 This year, I came up with two simple goals: 1. Personal Goal: Reduce Weight 2. Professional Goal: Stay busy for the entire year with SQL Server Performance Tuning Projects. (Currently January 2011 is booked with performance tuning projects and 40 other days are already booked throughout the year). Future The future is something one cannot exactly guess and one cannot see. I just want to wish all of you the very best for this coming New Year. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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  • OpenAFS on Fedora/CentOS

    - by Michael Pliskin
    I am trying to see if OpenAFS fits my needs as a distributed filesystem and is a bit stuck. There are docs but they're all quite hard to understand, so asking for some expert advice here. My questions: which version to install? I need windows client support so I need 1.5 - right? But it is not stable.. Or is it? And don't see any pre-built rpms for it, so compiling from sources? tried to compile and it worked but it created a non-"mp" kernel module while my kernel needs an mp one - how to workaround that? do I really need a new fresh partition to start with or I can re-use an existing one and just make it available via afp? any nice HOWTOs around?

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  • Decal implementation

    - by dreta
    I had issues finding information about decals, so maybe this question will help others. The implementation is for a forward renderer. Could somebody confirm if i got decal implementation right? You define a cube of any dimension that'll define the projection volume in common space. You check for triangle intersection with the defined cube to recieve triangles that the projection will affect. You clip these triangles and save them. You then use matrix tricks to calculate UV coordinates for the saved triangles that'll reference the texture you're projecting. To do this you take the vectors representing height, width and depth of the cube in common space, so that f.e. the bottom left corner is the origin. You put that in a matrix as the i, j, k unit vectors, set the translation for the cube, then you inverse this matrix. You multiply the vertices of the saved triangles by this matrix, that way you get their coordinates inside of a 0 to 1 size cube that you use as the UV coordinates. This way you have the original triangles you're projecting onto and you have UV coordinates for them (the UV coordinates are referencing the texture you're projecting). Then you rerender the saved triangles onto the scene and they overwrite the area of projection with the projected image. Now the questions that i couldn't find answers for. Is the last point right? I've never done software clipping, but it seems error prone enough, due to limited precision, that the'll be some z fighting occuring for the projected texture. Also is the way of getting UV coordinates correct?

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  • Upgrade Mysql to 5.5 with cPanel

    - by Merrill
    I have a cPanel installed on a CentOS server and it includes an old version of Mysql. Has anyone tried upgrading Mysql to 5.5 on a cPanel managed server? If so, I would really like some guidance. I read, on the cPanel forum, that it's not supported and one user complained, after manually upgrading his version of Mysql, cPanel automatically removed it, but that was a long time ago. Also, I'm a newbie to Linux, so please forgive any dumb questions. Help... Thanks.

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  • windows 7 sound stopped working out of nowhere

    - by jeff
    hi, i have had windows 7 installed for a few months, working fine with soundblaster xi around 7p was watching youtube videos with sound went and made dinner around 9p came back, realized there was no sound coming out of speakers, even though windows mixer shows sound output restarted, no sound uninstalled driver, restarted had windows search for driver, it installed, windows mixer showed sound bar moving while playing an mp3 but couldn't hear i've tested with speakers plugged into soundblaster, as well as headphones plugged into the audio port on the front of my computer. what could have happened? what could the solution be? EDIT wow, check out the crazy similarities between my post and this one: (the solution didn't solve my issue) http://superuser.com/questions/56450/why-would-sound-suddenly-stop-working-on-windows-7/92957#92957

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  • Round-Robin DNS in mobile networks

    - by k7k0
    After reading load distribution alternatives and giving my limited skills on the area I'm biased toward round-robin DNS strategy. From what I understood, one key aspect of DNS Round-Robin is setting a low TTL value, avoiding caching. My main concern is that all my traffic comes from mobile networks, almost 30% of that comes from t-mobile 3G. Some questions: 1) Is there a chance that almost all clients on the same mobile network will be redirected to the same IP in the TTL frame? That would kill the distribution technique. 2) If I choose a really low TTL (zero or one). That impacts directly over client performance? It does a DNS miss every time or it's a setting that only impacts on DNS servers? Any help would be much appreciated. Thanks

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  • Help with complex MVVM (multiple views)

    - by jsjslim
    I need help creating view models for the following scenario: Deep, hierarchical data Multiple views for the same set of data Each view is a single, dynamically-changing view, based on the active selection Depending on the value of a property, display different types of tabs in a tab control My questions: Should I create a view-model representation for each view (VM1, VM2, etc)? 1. Yes: a. Should I model the entire hierarchical relationship? (ie, SubVM1, HouseVM1, RoomVM1) b. How do I keep all hierarchies in sync? (e.g, adding/removing nodes) 2. No: a. Do I use a huge, single view model that caters for all views? Here's an example of a single view Figure 1: Multiple views updated based on active room. Notice Tab control Figure 2: Different active room. Multiple views updated. Tab control items changed based on object's property. Figure 3: Different selection type. Entire view changes

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  • Good Free Backup Tool - with provisos

    - by vaccano
    I have seen some Backup Questions around. But they are not quite what I am looking for. I would like to have a back up of my entire hard drive (to an external drive). I would like it to be the kind that has a base backup then just backs up the changes since the last backup. I would like it to be able to have a fully restorable image of my hard drive (not just key files). Lastly I would like it to be free (or super cheap). (The above requirements are important, but I will have to drop them if they up the price as my boss will not pay for them.) I have a Solid State Hard Drive 250 GB backing up to a 1TB external hard drive using Windows XP.

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  • recover files from encrypted home folder

    - by maskiepop
    I can't seem to find the answer to my questions -- hence my posting this here. 1) I have encrypted my home folder in LinuxMint 15 Cinammon x64. If I create images of LM's partitions via fsarchiver, how do I go about selectively restoring home folders, and files from the FS images? 2) I haven't done this yet; but can I restore another users home folder into another user; both unencrypted. Is that a fairly common thing to do in Linux/ubuntu? I mean is the process fairly straightforward? What if the home folder I want to copy over to another user is encrypted? Thx

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  • Windows Upgrade vs Full Install

    - by James Atkinson
    I'm in the process of purchasing a Netbook for use while traveling. The included OS is XP, however, I would like to upgrade(?) to Windows 7. My question: Does a Windows Upgrade have the same physical footprint and performance as a full install? Does an upgrade leave behind non used files/resources that were originally included in XP? If so, are there ways to reduce this? I'm trying to reduce as much OS bloat as possible. Please let me know if my question is unclear. Thanks. Related to http://superuser.com/questions/60646/is-a-clean-install-really-better-than-an-upgrade however, this doesn't address the "leftovers" question.

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  • Installation of large programs in OSX.

    - by archagon
    A few newbie OSX questions: Despite the fact that most applications can be installed by dragging them to the Applications directory, some software still requires the creation of a separate program folder. Where should I put this folder? Does it matter? Is the Applications directory special somehow, or is it just a convenient folder with a custom icon? If I move one of these program folders later on, will the program still work? Will shortcuts to files in the folder break? Is there something similar to a registry in OSX? Thanks!

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  • Java language book for an experienced programmer?

    - by Andrew
    I am looking for book to get up to speed with (start with) a Java language. I am experienced (more than 15 years) C# and C++ programmer with a bit of Python, so I don't need a book which starts with a programming concepts for a beginner. In fact I think I need a "Java language specification" sort of book. I checked the answers to questions similar to mine and found that there two books which is being recommended most: "Effective Java" and "Sun Certified Java Programmer". After a quick look at the "Effective Java" I realised it should not be a book to start with, it is a good book (I read all books in Effective C++, STL series and liked them but they are more "good practices" books, rather than a book for a beginners) "Sun Certified Java Programmer" looks closer to what I am after - but goes too slow for me. So I did some more search and found these two books: The Java(TM) Language Specification by Gosling himself Java™ Programming Language, The (4th Edition) by Ken Arnold I gather the first one a little bit dated and the second one is the best Java Language Reference books up to date, but I am not sure - as I am not a Java person to make such judgements. After reading the language reference book I will start learning the basic libraries / packages / namespaces (collections, algorithms, IO, etc) and then something about UI architecture. But that will come later. Question: - which Java Language reference book for an experienced programmer you can recomend ? and why? Cheers.

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  • Partner Webcast - Rethink HR! Introducing New Fusion HCM - 05 July 2012

    - by Thanos
    Introducing New Cloud Applications from the Leader in Human Capital Management Customers are constantly looking for better ways to manage talent, develop leaders, engage with employees, and strategically plan their workforce. To meet these challenges, you need modern applications that can efficiently deliver analytical insights, collaborative tools, and a personalized user experience. That's why Oracle has rethought the business of HR to provide value to the entire organization—from HR professionals to employees to managers. With Oracle Fusion Human Capital Management, you can: Do things your way with a role-centric user experience that can be personalized to the way you work Know your people better with the most complete HR business intelligence capabilities Work as a team by quickly finding and connecting with peers and experts to deliver concrete results Leverage enterprise-grade software as a service (SaaS) to get up and running fast and securely Our speaker, Csaba Fehér, HCM Senior Sales Consultant, will share how Oracle Fusion Human Capital Management can deliver immediate business value with new techniques and the latest innovations to address your toughest concerns, including how to: Align compensation and performance Organize and calibrate critical talent Predict key workforce trends and risks Delivery FormatThis FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at [email protected]

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  • Running CRON job on Ubuntu server for SugarCRM

    - by Logik
    I am pretty inexperienced in Linux, so be descriptive on your answer. My environment: Local Linux server 12.04 hosting Sugar CRM 6.5.2. There is area in sugar CRM called scheduler. I can configured some predefined jobs here. in my case i am trying to run email reminders (ever min/hour/day/month). For this scheduler to be effective, i read some where i need to setup CRON job. So I did some research & finally put following lines in CRONTAB for the root user, as per instructions given in sugarCRM. * * * * * cd /var/www/crm; php -f cron.php > /dev/null 2>&1 Well I am creating contracts in my sugarCRM (AOS module) & I want email reminders to be sent for these contracts to the concern person. Now my sugarCRM email is configured correctly & I can send test emails using it. But the CRON + scheduler not giving any result. I can't receive any emails. Then I tried to read /var/log/syslog & it is showing entry for following line each minute. Oct 27 15:03:01 unicomm CRON[28182]: (root) CMD (cd /var/www/crm; php -f cron.php /dev/null 2&1) I've few questions: what does the CRON job line i've added in crontab mean? cd /var/www/crm; php -f cron.php > /dev/null 2>&1 is not making any sense to me. How am i suppose to get this thing work? I've searched a lot (including SugarCRM forum), but no luck.

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  • Partner Webcast – Implementing Web Services & SOA Security with Oracle Fusion Middleware - 20 September 2012

    - by Thanos
    Security was always one of the main pain points for the IT industry, and new security challenges has been introduced with the proliferation  of the service-oriented approach to building modern software. Oracle Fusion Middleware provides a wide variety of features that ease the building service-oriented solutions, but how these services can be secured?Should we implement the security features in each and every service or there’s a better way? During the webinar we are going to show how to implement non-intrusive declarative security for your SOA components by introducing the Oracle product portfolio in this area, such as Oracle Web Services Manager and Oracle IDM. Agenda: SOA & Web Services basics: quick refresher Building your SOA with Oracle Fusion Middleware: product review Common security risks in the Web Services world SOA & Web Services security standards Implementing Web Services Security with the Oracle products Web Services Security with Oracle – the big picture Declarative end point security with Oracle Web Services Manager Perimeter Security with Oracle Enterprise Gateway Utilizing the other Oracle IDM products for the advanced scenarios Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Thursday, September 20, 2012 - 10:00 AM to 11:00 AM CET (GMT/UTC+1)Duration: 1 hour Register Now Send your questions and migration/upgrade requests [email protected] Visit regularly our ISV Migration Center blog or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. All content is made available through our YouTube - SlideShare - Oracle Mix.

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  • How can I send a Wake on Wireless LAN (WoWLAN) / Wake on Demand request manually?

    - by pioto
    This is similar to, but not the same as, http://serverfault.com/questions/1721/is-wireless-wake-on-lan-possible. I know it is supposed to be possible. The question is, how do I do whatever the AirPort Basestation will do? All I can find so far is that supposedly I need to send something with Wireless Multimedia Extensions (WMM): Basically, I want to be able to wake up my Mac Mini remotely, probably using my Linux laptop. Does anyone know of a tool to do this? Basic Wake on LAN tools do not seem to be the right thing. I don't need the Sleep Proxy Service bit, because I already know the MAC address of the system I want to wake up.

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  • Using XML in a Flex Website to Improve SEO

    - by Laxmidi
    Hi, I've got a Flex 3 site called www.brainpinata.com that's a trivia game. Basically, everything in the site is pulled from a database-- the questions, choices, and answers. So, unfortunately, Google doesn't index my content. So, I'm trying to think of ways to improve the situation: A) If I took my database data and put it in an XML file which was in the website's root directory, would this work? Would it violate any Google policy? (The info would be the same as in the db-- so nothing shady.) Would I have to "wire" the XML into my site or would it be enough to just have the XML sitting in the root directory? B) Another idea is to use the noscript tag and load the XML content there. As I understand it Google indexes content that people who have Javascript turned off would see. I know Flex/Actionscript 3, and unfortunately, I don't know how to load XML content with HTML. Does anyone know of an example where a Flex site uses XML for the noscript content? Thank you. -Laxmidi

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  • SQL 2008 Replication over Internet

    - by Akash Kava
    We have decided to put our servers in data centers on east and west coast of US, to keep high level redundancy. After evaluating number of replication options, apart from VPN there is no other way to do replication for SQL Server. We are investigating VPN but I have following questions. Our Large DB consists of media information (pictures/movies/audio/pdf) etc, so we are not very concerned about security because they are not financial sensitive data. SQL 2005 supports or can be configured to support replication over internet? If Yes then should we downgrade to 2005? If SQL 2008 Publisher is configured for Web Sync, can we write an automatic program (C# Windows Service) to act as pull subscriber and run on the subscriber server and replicate subscriber database? Or are there any API available in SQL where we can write our own program to do replication in very generic way? (In a nut shell, can we write our own C# Windows Service based Subscriber program?)

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  • How to build MVC Views that work with polymorphic domain model design?

    - by Johann de Swardt
    This is more of a "how would you do it" type of question. The application I'm working on is an ASP.NET MVC4 app using Razor syntax. I've got a nice domain model which has a few polymorphic classes, awesome to work with in the code, but I have a few questions regarding the MVC front-end. Views are easy to build for normal classes, but when it comes to the polymorphic ones I'm stuck on deciding how to implement them. The one (ugly) option is to build a page which handles the base type (eg. IContract) and has a bunch of if statements to check if we passed in a IServiceContract or ISupplyContract instance. Not pretty and very nasty to maintain. The other option is to build a view for each of these IContract child classes, breaking DRY principles completely. Don't like doing this for obvious reasons. Another option (also not great) is to split the view into chunks with partials and build partial views for each of the child types that are loaded into the main view for the base type, then deciding to show or hide the partial in a single if statement in the partial. Also messy. I've also been thinking about building a master page with sections for the fields that only occur in subclasses and to build views for each subclass referencing the master page. This looks like the least problematic solution? It will allow for fairly simple maintenance and it doesn't involve code duplication. What are your thoughts? Am I missing something obvious that will make our lives easier? Suggestions?

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  • Show Notes: Getting Past the Cloud Hype

    - by Bob Rhubart
    This week’s ArchBeat podcast features an unvarnished bit of conversation culled from a recent virtual meet-up. These meet-ups are informal conversations among architects, many of who have participated in previous ArchBeat programs. There’s no prearranged topic, so the participants talk about whatever is on their minds. The most recent meet-up included Oracle ACE Director Ran Batra, director of cloud computing product development with AT&T, and Daniel Templeton, principal product manager for Oracle Grid Engine, and the man behind Dan T’s GridBlog. The conversation took place at the end of the year – and the end of the decade – a time when most tech publications feature their predictions for the coming year.  I wanted a different spin on that theme, so I asked Ron and Dan to talk about the technologies about which they weren’t all that optimistic.   I found that ten-minute chunk of conversation particularly interesting, so that’s what you’re going to hear this week. Listen Get Social If you have questions or comment for Ron and/or Daniel you can connect via the following: Ron Batra Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Daniel Templeton Blog | Twitter | LinkedIn Coming Up Oracle ACE Director Debra Lilley talks about her role in the UKOUG’s development group and that group’s collaboration with Oracle on Oracle Fusion Applications. Dr Frank Munz, author of Middleware and Cloud Computing: Oracle Fusion Middleware on Amazon Web Services and Rackspace Cloud. Stay tuned: http://feeds2.feedburner.com/OtnArch2ArchRSS   del.icio.us Tags: oracle,oracle technology network,archbeat,cloud computing,software architect,podcast Technorati Tags: oracle,oracle technology network,archbeat,cloud computing,software architect,podcast

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  • Recommendations for screen-capture tool that retains menus and mouse pointer

    - by Chris Farmer
    There are several screen capture tool questions already on this site, but I think I have a slight tweak to the usual. I'd like a handy screen capture utility that can: Run in Windows 7 Capture a sub-region of the screen Show the current state of the mouse cursor and any active menus I'd like to use it for writing docs that refer to specific application menu items. I like the built-in snipping tool in Windows 7, but the act of using it dismisses my menus, and it doesn't get the mouse cursor either. Do any such tools exist? EDIT: Ahh, I wasn't familiar with the "delayed capture" options of these tools, but they all seem to fit the bill. Thanks!

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  • Sending Emails via Google SMTP - after some time quit working

    - by Chris
    on a website I use PHPMailer to send automated registration emails, etc and also a newsletter-tool (which loops through the emails and sends them one by one). Also, I configured in Gmail under Settings and confirmed @mydomain addresses, so I can send from @mydomain emails without the gmail address being displayed. Furthermore I authorized the website to send mails with this link: https://accounts.google.com/DisplayUnlockCaptcha Now, after 2 month where everything worked perfectly fine, suddenly users started not to receive emails anymore and most recently emails are not even being sent anymore. Also, I received many error messages like this: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.4.1 [email protected]: Recipient address rejected: Access Denied (state 13). When I check at this link: https://toolbox.googleapps.com/apps/checkmx/ It tells 2 none critical errors: Relayhost configuration detected. There SHOULD be a valid SPF record. So, the questions I would have were: does anybody have any hint why it stopped working, what the error messages mean? what to do to fix it? where do I set a SPF record (Cpanel?)? what is a relayhost and how to fix that? It is about 1000-1400 mails a day (gmail's limit is 2000). Also, what can I do wrong when setting up an SPF record? I've heard there are some testing tools for that. Thank you so much already in advance for your help!

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