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  • ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

    - by Richard Lefebvre
    Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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  • The battle for Internet freedom

    <b>Network World:</b> "What are we permitted to post legally on the Internet? Who is responsible for the content of materials posted on Web sites? Two recent legal cases have highlighted the ongoing battles over control of information being posted on the Internet."

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  • Is there a canonical book on general abstractions and modeling?

    - by David The Man
    I've been trying to understand the fundamentals of general abstractions and modeling: there are quite a lot of books when you search for abstractions, but most of those seem to be about learning object-oriented programming in a given language. Is there a book out there that's the de-facto standard for describing best practices, design methodologies, and other helpful information about general abstractions and modeling? What about that book makes it special?

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  • Application Virtualization has challenges

    - by llaszews
    information Week article discusses the challenges associated virtualizing applications in the cloud: Application Virtualization Challenges 'Golden images' quickly diverge from their pristine initial condition because of: 1. OS patches 2. Application updates 3. Configuration changes "Applications, once released into the wild, tend to quickly diverge from the golden image" "The difficulties face by developers and systems admins in deploying apps to the cloud are reminiscent of those encountered transitioning from mainframe to the client/server era"

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  • Is game development Subcontracted?

    - by Darv
    I was having a conversation with someone who believed that components of a games code where subcontracted out to programmers in different countries where it would be cheaper, then assembled by the local company. I understand that people often use pre-built engines but I would think that making the actual game would require people to work closely in the same studio. I couldn't find much clear information on this when I looked, does anyone know?

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  • Will Online Learning Save Higher Education (and does it need saving)?

    - by user739873
    A lot (an awful lot) of education industry rag real estate has been devoted to the topics of online learning, MOOC’s, Udacity, edX, etc., etc. and to the uninitiated you’d think that the education equivalent of the cure for cancer had been discovered. There are certainly skeptics (whose voice is usually swiftly trampled upon by the masses) who feel we could over steer and damage or destroy something vital to teaching and learning (i.e. the classroom experience and direct interaction with human beings known as instructors), but for the most part prevailing opinion seems to be that online learning will take over the world and that higher education will never be the same. Now I’m sure that since you all know I work for a technology company you think I’m going to come down hard on the side of online learning proselytizers. Yes, I do believe that this revolution can and will provide access to massive numbers of individuals that either couldn’t afford (from a fiscal or time perspective) a traditional education, and that in some cases the online modality will actually be an improvement over certain traditional forms (such as courses taught by an adjunct or teaching assistant that has no business being a teacher). But I think several things need immediate attention or we’re likely to get so caught up in the delivery that we miss some of the real issues (and opportunities) around online learning. First and foremost, we’ve got to give some thought to how traditional information systems are going to accommodate thousands (possibly hundreds of thousands) of individual students each taking courses from many, many different “deliverers” with an expectation that successful completion of these courses will result in credit at many or most institutions. There’s also a huge opportunity to refine the delivery platform (no, LMS is not a commodity when you are talking about online delivery being your sole mode of operation) as well as the course itself by mining all kinds of data from the interactions that the students have with the material each time they take it. Social data analytics tools will be key in achieving this goal. What about accreditation (badging or competencies vs. traditional degrees)? And again, will the information systems in place today adapt to changes in this area fast enough? The type of scale that this shift in learning could drive has the potential to abruptly overwhelm just about every system in place today in higher education. I would like to (with a not so gentle reminder) refer you back to a blog entry I wrote when I first stepped into my current role at Oracle in which I talked about how higher ed needs an “Oracle” more than at any other time in it’s evolution (despite the somewhat mercantilist reputation it has in some circles). There just aren’t that many organizations that can deliver the kinds of solutions “at scale” that this brave new world of online education will demand. The future may be closer than we think. Cole

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  • What algorithms can I use to detect if articles or posts are duplicates?

    - by michael
    I'm trying to detect if an article or forum post is a duplicate entry within the database. I've given this some thought, coming to the conclusion that someone who duplicate content will do so using one of the three (in descending difficult to detect): simple copy paste the whole text copy and paste parts of text merging it with their own copy an article from an external site and masquerade as their own Prepping Text For Analysis Basically any anomalies; the goal is to make the text as "pure" as possible. For more accurate results, the text is "standardized" by: Stripping duplicate white spaces and trimming leading and trailing. Newlines are standardized to \n. HTML tags are removed. Using a RegEx called Daring Fireball URLs are stripped. I use BB code in my application so that goes to. (ä)ccented and foreign (besides Enlgish) are converted to their non foreign form. I store information about each article in (1) statistics table and in (2) keywords table. (1) Statistics Table The following statistics are stored about the textual content (much like this post) text length letter count word count sentence count average words per sentence automated readability index gunning fog score For European languages Coleman-Liau and Automated Readability Index should be used as they do not use syllable counting, so should produce a reasonably accurate score. (2) Keywords Table The keywords are generated by excluding a huge list of stop words (common words), e.g., 'the', 'a', 'of', 'to', etc, etc. Sample Data text_length, 3963 letter_count, 3052 word_count, 684 sentence_count, 33 word_per_sentence, 21 gunning_fog, 11.5 auto_read_index, 9.9 keyword 1, killed keyword 2, officers keyword 3, police It should be noted that once an article gets updated all of the above statistics are regenerated and could be completely different values. How could I use the above information to detect if an article that's being published for the first time, is already existing within the database? I'm aware anything I'll design will not be perfect, the biggest risk being (1) Content that is not a duplicate will be flagged as duplicate (2) The system allows the duplicate content through. So the algorithm should generate a risk assessment number from 0 being no duplicate risk 5 being possible duplicate and 10 being duplicate. Anything above 5 then there's a good possibility that the content is duplicate. In this case the content could be flagged and linked to the article's that are possible duplicates and a human could decide whether to delete or allow. As I said before I'm storing keywords for the whole article, however I wonder if I could do the same on paragraph basis; this would also mean further separating my data in the DB but it would also make it easier for detecting (2) in my initial post. I'm thinking weighted average between the statistics, but in what order and what would be the consequences...

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  • Driving Growth through Smarter Selling

    - by Samantha.Y. Ma
    With the proliferation of social media and mobile technologies, the world of selling and buying has drastically changed, as buyers now have access to more information than they did in the past. In fact, studies have shown that buyers complete 60 percent of the buying process before they even engage with a salesperson. The old models of selling no longer work effectively; and the new way of selling is driven by customer insights. To succeed, sales need to be proactive, not reactive. They need to engage with the customer early, sometimes even before the customer’s needs are fully understood. In fact, the best sales reps prescribe a solution that the customer doesn't even know they need, often by leveraging social media to listen, engage and collaborate with peers. And they fully tap into the power of analytics and data to drive results.  Let’s look at some stats regarding challenges facing sales today. According to recent studies, sales reps spend 78 percent of their time doing administrative things -- such as planning, searching for information, data entry -- and only 22 percent of the time actually selling. Furthermore, 40 percent of B2B sales reps miss their quota, and only 3 percent of companies can say with confidence that their forecasts are “always accurate.” How do you drive growth in this modern day and age? It's not just getting your sales teams to work harder; it's helping them work smarter and providing them with a solution they want to use, on the device(s) they already know, giving them critical insights and tools to be more productive, increase win rates, and close deals faster. Oracle Sales Cloud was designed to do exactly that. It enables smarter selling that allows reps to sell more, managers to know more, and companies to grow more.  Let’s face it—if all CRM solutions worked well, sales executives wouldn’t be having the same headaches as they had in the past. Join Oracle’s Thomas Kurian and Doug Clemmans on Tuesday, October 22 as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle and its customers Take the first step down the path toward smarter selling. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.

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  • Friday Sept 21 in London: SharePoint 2013 Planet of the Apps

    - by Sahil Malik
    SharePoint 2010 Training: more information Greetings everyone! I will be talking about Apps and more in SharePoint 2013, followed by drinks and canapes. There are only 2 aims for this talk, To have fun To learn about SharePoint 2013. This is a freebie event, I’d highly recommend registering. When: Friday 21st, 2-6PM.Where: Here - http://www.principal-hayley.com/browse-our-hotels/grand-connaught-rooms.aspx Read full article ....

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  • Multiple Resource Management Error vulnerabilities in libexpat

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-0876 Resource Management Errors vulnerability 4.3 libexpat Solaris 10 SPARC: 137147-07 X86: 137148-07 Solaris 11 11/11 SRU 11.4 CVE-2012-1148 Resource Management Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Is that true that .Net will be dumped by Microsoft in Windows 8? [closed]

    - by Dee Jay
    Possible Duplicate: What does Windows 8 mean for the future of .NET? Ok, I read this question and someone pointed that C# will be sidelined in next version of windows. There is a link in that question pointed at another link, i.e. this one: Dumping .NET - Microsoft's Madness Is that true that .Net will be dumped by Microsoft in Windows 8? Someone with insider information please share with us your opinions. I'm deeply worried about this.

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  • CVE-2010-2761 Code Injection Vulnerability in Perl

    - by Umang_D
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2010-2761 Improper Control of Generation of Code ('Code Injection') vulnerability 4.3 Perl Solaris 9 Contact Support Solaris 10 SPARC : 146032-05 x86 : 146033-05 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • E-Business Suite at OpenWorld

    - by [email protected]
    Did you know...Oracle E-Business Suite Release 12.1 offers nine new solutions and more than 400 enhancements across human resources, supply chain management, procurement, projects, master data management, customer relationship management, and financials? With over 150 session dedicated to E-Business Suite, at OpenWorld, you can learn all about Release 12.1. Follow this link to the OpenWorld content catalog to get a list of session for E-Business Suite. Or this one to get more information on Oracle E-Business Suite Release 12.1

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  • Oracle University Partner Enablement-Update (Week 13)

    - by swalker
    Get ready for Fusion Applications Implementations Oracle University has scheduled the first implementation courses. To view see: Italy France The Netherlands: UK If you can’t travel to these countries, why don’t you try a Live Virtual Class? All courses can be booked via the websites. For more information, assistance in booking and scheduling requests contact your local Oracle University Service Desk. Bleiben Sie in Verbindung mit Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • Pretty URL in ADF Faces of JDeveloper 11.1.2.2

    - by Frank Nimphius
    Many features planned for Oracle JDeveloper 12c find their way into current releases of Oracle JDeveloper 11g R1 and JDeveloper 11g R2. One example of such a feature is "pretty URL" - or "clean URL" as the Oracle JDeveloper 11g R2 (11.1.2.2) documentation puts it. "A.2.3.24 Clean URLs Historically, ADF Faces has used URL parameters to hold information, such as window IDs and state. However, URL parameters can prevent search engines from recognizing when URLs are actually the same, and therefore interfere with analytics. URL parameters can also interfere with bookmarking. By default, ADF Faces removes URL parameters using the HTML5 History Management API. If that API is unavailable, then session cookies are used.You can also manually configure how URL parameters are removed using the context parameter oracle.adf.view.rich.prettyURL.OPTIONS. Set the parameter to off so that no parameters are removed. Set the parameter to useHistoryApi to only use the HTML5 History Management API. If a browser does not support this API, then no parameters will be removed. Set the parameter to useCookies to use session cookies to remove parameters. If the browser does not support cookies, then no parameters will be removed." See: http://docs.oracle.com/cd/E26098_01/web.1112/e16181/ap_config.htm#ADFUI12856 So basically, what this part in the documentation says is: In JDeveloper 11g R2 (11.1.2.2), Oracle ADF Faces automatically removes its internally used dynamic parameters from the URL You can influence the setting with the prettyURL.OPTIONS context option, which however is not recommended you to do because the default behavior is able to detect if the browser client supports HTML 5 History management or not. In the latter case it the uses a session cookie and if this doesn't work, falls back to the "old" URL parameter adding. The information that is not so explicit and clearly mentioned in the documentation is that this is only for ADF Faces parameters (such as _afrLoop, Adf-Window-Id, etc.), but not the ADF controller token (_adf.ctrl-state)! Removing the ADF controller token is an enhancement request that will be implemented in Oracle JDeveloper 12c

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  • CVE-2012-6329 Code Injection vulnerability in Perl

    - by Ritwik Ghoshal
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-6329 Code Injection vulnerability 7.5 Perl 5.12 Solaris 11.1 11.1.7.5.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • RightNow stunning references: Spotlight on "The Boston Globe"

    - by Richard Lefebvre
    The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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  • SEO Experts - Where?

    With so many options to choose from in the world of internet marketing services, one may find it very difficult when choosing one form of SEO expert over another. However, there are many general rules to use when looking for some sort of internet marketing services or SEO expert. First and fore most, make sure that the company you will potentially choose is using all of the up to date information and practices.

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  • CVE-2009-0781 Cross-site Scripting vulnerability in Sun Java System Application Server Example Application

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2009-0781 Cross-site Scripting vulnerability 4.3 Example Calendar Application Sun Java System Application Server EE 8.1 SPARC: 119169-35, 119166-42, 119173-35 X86: 119167-42, 119170-35, 119174-36 Linux: 119171-35, 119168-42, 119175-35 Windows: 119172-35,119176-35 Sun Java System Application Server EE 8.2 SPARC: 124679-16, 124672-17, 124675-16 X86:124680-16, 124673-17, 124676-16 Linux: 124681-16,124677-16, 124674-17 Windows: 124682-16 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Custom errors won't turn off (2 replies)

    ..NET Framework 3.5 Visual Studio 2008 C# I implemented my own transport channel. It works to a point: the client is capable of invoking a method on a server singleton. When the method completes successfully it exits and back on the client I receive: System.Runtime.Remoting.RemotingException was unhandled Message &quot;Server encountered an internal error. For more information, turn off customErrors in...

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  • SharePoint 2010 Video - Business Connectivity Services

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). The latest DNRTV episode on SharePoint 2010 Business Connectivity Services is now online. This is a video we (Carl and I) had recorded back in April 2010, and is a sneak peak to the SharePoint 2010 DVD that is finally on sale. Hope you like both. Comment on the article ....

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  • Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

    - by Richard Lefebvre
    As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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