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• Are you reporting Visual Studio 2012 issues to Microsoft correctly?

  - by Tarun Arora

  Issues you may run into while using Visual Studio need to be reported to the Microsoft Product Team via the Microsoft connect site. The Microsoft team then tries to reproduce the issue using the details provided by you. If the information you provide isn’t sufficient to reproduce the issue the team tries to contact you for specifics, this not only increases the cycle time to resolution but the lack of communication also results in issues not being resolved. So, when I report an issue one part of me tells me to include as much detail about the issue as I can clubbing screen shots, repo steps, system information, visual studio version information,… the other half tells me this is so time consuming, leave it for now and come back to fill all these details later. Reporting a bug but not including the supporting information is an invitation to excuses like …     Microsoft has absolutely changed this experience for VS 2012. The Microsoft Visual Studio Feedback tool is designed to simplify the process of providing feedback and reporting issues to Microsoft that you may encounter while using Microsoft Visual Studio 2012. Note – The Microsoft Visual Studio 2012 Feedback client currently only works for VS 2012 and not any other versions of Visual Studio. Setting up the Microsoft Visual Studio 2012 Feedback client Open Visual Studio, from the Tools menu select Extension and Updates. In the Extension and Updates window, click Online from the left pane and search using the text ‘feedback’, download and Install Microsoft Visual Studio 2012 Feedback Tool by following the instructions from the wizard. Note - Restarting Visual Studio after the install is a must! How to report a bug for Visual Studio 2012? Click on the Help menu and choose Report a Bug You should see an icon Microsoft Visual Studio 2012 Feedback Tool come up in the system tray icon area You’ll need to accept the Privacy statement. You have the option of reporting the feedback as private or public. Microsoft works with several Partners, MVP’s and Vendors who get access to early bits of Microsoft products for valuation. This is where it becomes essential to report the feedback privately. I would choose the Public option otherwise. After all if it’s out there in the public, others can discover and add to it easily. You now have the option to report a new issue or add to an existing issue. Should you choose to add to an existing issue you should have the feedback ID of the issue available. This can be obtained from the Microsoft Connect site. For now I am going to focus on reporting a new feedback privately. Filling out the feedback details You will notice that VsInfo.xml and DxDiagOutput.txt are automatically attached as you enter this screen (more on that later).  Feedback Type Choose the feedback type from (Performance, Hang, Crash, Other) Note – The record button will only be enabled once you have enabled once you have chosen the feedback type, Bug-repro recording is not available for Windows Server 2008.     Effective Title and Description Enter a title that helps us differentiate the bug when it appears in a list, so that we can group it with any related bugs, assign it to a developer more effectively, and resolve it more quickly. Example: Imagine that you are submitting a bug because you tried to install Service Pack 1 and got a message that Visual Studio is not installed even though it is. Helpful:  Installed Visual Studio version not detected during Service Pack 1 setup. Not helpful:  Service Pack 1 problem. Tip: Write the problem description first, and then distil it to create a title. Example Description: Helpful: When I run Service Pack 1 Setup, I get the message "No Visual Studio version is detected" even though I have Visual Studio 2010 Ultimate and Visual C++ 2010 Express installed on my machine. Even though I uninstalled both editions, and then first reinstalled Ultimate and then Express, I still get the message. Record: Becoming a first class citizen Often a repro report is invaluable to describe and decipher the issue. Please use this feature to send actionable feedback. The record repro feature works differently depending on the feedback type you selected. Please find below details for each recording option. You can start recording simply by selecting a feedback type, and clicking on the “Record” button. When "Performance" is the bug type: When the Microsoft Visual Studio trace recorder starts, perform the actions that show the performance problem you want to report and then click on the "Stop Recording" button as soon as you experience the performance problem. Because the tool optimizes trace collection, you can run it for as long as it takes to show the problem, up to two hours. Note that, you need to stop recording as soon as the performance issue occurs, because the tool captures only the last couple minutes of your actions to optimize the trace collection. After you stop the recording, the tool takes up to two minutes to assemble the data and attach an ETLTrace.zip file to your bug report. The data includes information about Windows events and the Visual Studio code path. Note that, running the Microsoft Visual Studio trace recorder requires elevated user privilege. When "Crash" is the bug type: When the dialog box appears, select the running Visual Studio instance for which you want to show the steps that cause a crash. When the crash occurs, click on the "Stop Record" button. After you do this, two files are attached to your bug report - an AutomaticCrashDump.zip file that contains information about the crash and a ReproSteps.zip file that shows the repro steps. Repro steps are captured by Windows Problem Steps Recorder. Note that, you can pause the recording, and resume later, or for a specific step, you can add additional comments. When "Hang" is the bug type: The process for recording the steps that cause a hang resembles the one for crashes. The difference is, you can even collect a dump file after the VS hangs; start the VSFT either from the system tray or by starting a new instance of VS, select "Hang" as feedback type and click on the "Record" button. You will be prompted which VS to collect dump about, select the VS instance that hanged. VSFT collects a dump file regarding the hang, called MiniDump.zip, and attaches to your bug report. When "Other" is the bug type: When the problem step recorder starts, perform the actions that show the issue you want to report and then choose the "Stop” button. You can pause the recording, and resume later, or for a specific step, you can add additional comments. Once you’re done, ReproSteps.zip is added to your bug report. Pre-attached files It is essential for Microsoft to know what version of the the product are you currently using and what is the current configuration of your system. Note – The total size of all attachments in a bug report cannot exceed 2 GB, and every uncompressed attachment must be smaller than 512 MB. We recommend that you assemble all of your attachments, compress them together into a .zip file, and then attach the .zip file. Taking a screenshot Associate a screen shot by clicking the Take screenshot button, choose either the entire desktop, the specific monitor (useful if you are working in a multi monitor configuration) or the specific window in question. And finally … click Submit If you need further help, more details can be found here. You can view your feedback online by using the following URL “">https://connect.microsoft.com/VisualStudio/SearchResults.aspx?SearchQuery=<feedbackId>” Happy bug logging

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• "[INS-30131] Initial setup required for the execution of installer validations failed." Encountering this error while installing Oracle database 12c. [on hold]

  - by user132992

  I am trying to install Oracle 12c database on my machine running Fedora 20. And I am encountering this problem: "[INS-30131] Initial setup required for the execution of installer validations failed." And when we see the details then it is like this: Cause - Failed to access the temporary location. Action - Ensure that the current user has required permissions to access the temporary location. Additional Information: - Framework setup check failed on all the nodes - Cause: Cause Of Problem Not Available   - Action: User Action Not Available Summary of the failed nodes fedora - Version of exectask could not be retrieved from node "fedora"   - Cause: Cause Of Problem Not Available   - Action: User Action Not Available To eliminate this error I have tried various measures including the change of permission of the tmp folder and restarting the computer but none is working. Plz someone help me out of this. Any kind of help will be appreciated...

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• Controlling Brightness in Sony Vaio SVE151A11W |Not Working|

  - by Rabimba Karanjai

  Disclaimer First: I have gone thorugh these following threads here and followed all of their advice but none of them worked Brightness Control Problem on Sony VAIO with NVIDIA GT-320M unable to change brightness settings in sony vaio e series laptop Brightness doesn't change on Sony laptop Now the Problem I have installed Ubuntu 12.10 (64bit) in this Sony Vaio laptop. After vanilla isntallation the brightness keys are workinga nd I can see the brightness indictaor going up and down buit its isn't having any effect on the real brightness of the device. I have installer additional drivers too but that didn't solve the problem. I can't seem to be able to change the brightness. Anyone knows how I can fix this?

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• Ubuntu 10.10 Mouse and Keyboard Freeze

  - by Kev

  I installed Ubuntu 10.10 today and have had mouse problem since. Symptoms: At some arbitrary point in time (frequency: 2-3 times per hour), the mouse and keyboard stops working for ever(may be). I start System monitor, I found out network was shutdown just before mouse freeze. Some time my keyboard keep typing one key. For example:77777777777777777777777777777777777777777777777777777.....(it keep typing for 20 sec) I found out a script just solve the freeze problem:(I hit Powerbutton) -----------------/etc/acpi/powerbtn.sh------------------------ event=button[ /]power action=/usr/sbin/fix_mouse.sh -----------------/usr/sbin/fix_mouse.sh------------------------ rmmod psmouse modprobe psmouse Yesterday I install Ubuntu 10.04 FAILED also have mouse problem. When I switch back to Windows XP. The network card is down. It kept connecting and disconnecting 1 time per sec. CPU: i5 Motherboard: ASUS P7P55D OS: Windows XP + Ubuntu 10.10 Video Card: ATI 5770 Mouse,Keyboard: PS/2

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• Diagnose PC Hardware Problems with an Ubuntu Live CD

  - by Trevor Bekolay

  So your PC randomly shuts down or gives you the blue screen of death, but you can’t figure out what’s wrong. The problem could be bad memory or hardware related, and thankfully the Ubuntu Live CD has some tools to help you figure it out. Test your RAM with memtest86+ RAM problems are difficult to diagnose—they can range from annoying program crashes, or crippling reboot loops. Even if you’re not having problems, when you install new RAM it’s a good idea to thoroughly test it. The Ubuntu Live CD includes a tool called Memtest86+ that will do just that—test your computer’s RAM! Unlike many of the Live CD tools that we’ve looked at so far, Memtest86+ has to be run outside of a graphical Ubuntu session. Fortunately, it only takes a few keystrokes. Note: If you used UNetbootin to create an Ubuntu flash drive, then memtest86+ will not be available. We recommend using the Universal USB Installer from Pendrivelinux instead (persistence is possible with Universal USB Installer, but not mandatory). Boot up your computer with a Ubuntu Live CD or USB drive. You will be greeted with this screen: Use the down arrow key to select the Test memory option and hit Enter. Memtest86+ will immediately start testing your RAM. If you suspect that a certain part of memory is the problem, you can select certain portions of memory by pressing “c” and changing that option. You can also select specific tests to run. However, the default settings of Memtest86+ will exhaustively test your memory, so we recommend leaving the settings alone. Memtest86+ will run a variety of tests that can take some time to complete, so start it running before you go to bed to give it adequate time. Test your CPU with cpuburn Random shutdowns – especially when doing computationally intensive tasks – can be a sign of a faulty CPU, power supply, or cooling system. A utility called cpuburn can help you determine if one of these pieces of hardware is the problem. Note: cpuburn is designed to stress test your computer – it will run it fast and cause the CPU to heat up, which may exacerbate small problems that otherwise would be minor. It is a powerful diagnostic tool, but should be used with caution. Boot up your computer with a Ubuntu Live CD or USB drive, and choose to run Ubuntu from the CD or USB drive. When the desktop environment loads up, open the Synaptic Package Manager by clicking on the System menu in the top-left of the screen, then selecting Administration, and then Synaptic Package Manager. Cpuburn is in the universe repository. To enable the universe repository, click on Settings in the menu at the top, and then Repositories. Add a checkmark in the box labeled “Community-maintained Open Source software (universe)”. Click close. In the main Synaptic window, click the Reload button. After the package list has reloaded and the search index has been rebuilt, enter “cpuburn” in the Quick search text box. Click the checkbox in the left column, and select Mark for Installation. Click the Apply button near the top of the window. As cpuburn installs, it will caution you about the possible dangers of its use. Assuming you wish to take the risk (and if your computer is randomly restarting constantly, it’s probably worth it), open a terminal window by clicking on the Applications menu in the top-left of the screen and then selection Applications > Terminal. Cpuburn includes a number of tools to test different types of CPUs. If your CPU is more than six years old, see the full list; for modern AMD CPUs, use the terminal command burnK7 and for modern Intel processors, use the terminal command burnP6 Our processor is an Intel, so we ran burnP6. Once it started up, it immediately pushed the CPU up to 99.7% total usage, according to the Linux utility “top”. If your computer is having a CPU, power supply, or cooling problem, then your computer is likely to shutdown within ten or fifteen minutes. Because of the strain this program puts on your computer, we don’t recommend leaving it running overnight – if there’s a problem, it should crop up relatively quickly. Cpuburn’s tools, including burnP6, have no interface; once they start running, they will start driving your CPU until you stop them. To stop a program like burnP6, press Ctrl+C in the terminal window that is running the program. Conclusion The Ubuntu Live CD provides two great testing tools to diagnose a tricky computer problem, or to stress test a new computer. While they are advanced tools that should be used with caution, they’re extremely useful and easy enough that anyone can use them. Similar Articles Productive Geek Tips Reset Your Ubuntu Password Easily from the Live CDCreate a Persistent Bootable Ubuntu USB Flash DriveAdding extra Repositories on UbuntuHow to Share folders with your Ubuntu Virtual Machine (guest)Building a New Computer – Part 3: Setting it Up TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause

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• /sbin/getty process causing 100% CPU utilization

  - by scrrr

  I have an instance of Ubuntu 12.04 LTS (GNU/Linux 3.2.0-25-virtual i686) running as a KVM-VM on a host-machine that runs one more VM beside it. I deploy a Ruby on Rails application using the Capistrano deployment-gem. However, if I deploy twice in a row in a short time, the CPU usage jumps to 100% because of the /sbin/getty process. How can this be? I believe getty is a rather simple program that passes a login-name from a terminal to a login-process. Also: In my Capfile (Capistrano configuration file) I am running certain commands after the Rails application is deployed including a call to sudo /sbin/restart <APPNAME> which is an upstart task. Could this be related somehow? I can always kill the getty process and the problem is gone until the next deployment, but I would rather understand and fix the problem. Any help is appreciated. Attached is a screenshot of my problem.

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• Troubleshooting Application Timeouts in SQL Server

  - by Tara Kizer

  I recently received the following email from a blog reader: "We are having an OLTP database instance, using SQL Server 2005 with little to moderate traffic (10-20 requests/min). There are also bulk imports that occur at regular intervals in this DB and the import duration ranges between 10secs to 1 min, depending on the data size. Intermittently (2-3 times in a week), we face an issue, where queries get timed out (default of 30 secs set in application). On analyzing, we found two stored procedures, having queries with multiple table joins inside them of taking a long time (5-10 mins) in getting executed, when ideally the execution duration ranges between 5-10 secs. Execution plan of the same displayed Clustered Index Scan happening instead of Clustered Index Seek. All required Indexes are found to be present and Index fragmentation is also minimal as we Rebuild Indexes regularly alongwith Updating Statistics. With no other alternate options occuring to us, we restarted SQL server and thereafter the performance was back on track. But sometimes it was still giving timeout errors for some hits and so we also restarted IIS and that stopped the problem as of now." Rather than respond directly to the blog reader, I thought it would be more interesting to share my thoughts on this issue in a blog. There are a few things that I can think of that could cause abnormal timeouts: Blocking Bad plan in cache Outdated statistics Hardware bottleneck To determine if blocking is the issue, we can easily run sp_who/sp_who2 or a query directly on sysprocesses (select * from master..sysprocesses where blocking <> 0).  If blocking is present and consistent, then you'll need to determine whether or not to kill the parent blocking process.  Killing a process will cause the transaction to rollback, so you need to proceed with caution.  Killing the parent blocking process is only a temporary solution, so you'll need to do more thorough analysis to figure out why the blocking was present.  You should look into missing indexes and perhaps consider changing the database's isolation level to READ_COMMITTED_SNAPSHOT. The blog reader mentions that the execution plan shows a clustered index scan when a clustered index seek is normal for the stored procedure.  A clustered index scan might have been chosen either because that is what is in cache already or because of out of date statistics.  The blog reader mentions that bulk imports occur at regular intervals, so outdated statistics is definitely something that could cause this issue.  The blog reader may need to update statistics after imports are done if the imports are changing a lot of data (greater than 10%).  If the statistics are good, then the query optimizer might have chosen to scan rather than seek in a previous execution because the scan was determined to be less costly due to the value of an input parameter.  If this parameter value is rare, then its execution plan in cache is what we call a bad plan.  You want the best plan in cache for the most frequent parameter values.  If a bad plan is a recurring problem on your system, then you should consider rewriting the stored procedure.  You might want to break up the code into multiple stored procedures so that each can have a different execution plan in cache. To remove a bad plan from cache, you can recompile the stored procedure.  An alternative method is to run DBCC FREEPROCACHE which drops the procedure cache.  It is better to recompile stored procedures rather than dropping the procedure cache as dropping the procedure cache affects all plans in cache rather than just the ones that were bad, so there will be a temporary performance penalty until the plans are loaded into cache again. To determine if there is a hardware bottleneck occurring such as slow I/O or high CPU utilization, you will need to run Performance Monitor on the database server.  Hopefully you already have a baseline of the server so you know what is normal and what is not.  Be on the lookout for I/O requests taking longer than 12 milliseconds and CPU utilization over 90%.  The servers that I support typically are under 30% CPU utilization, but your baseline could be higher and be within a normal range. If restarting the SQL Server service fixes the problem, then the problem was most likely due to blocking or a bad plan in the procedure cache.  Rather than restarting the SQL Server service, which causes downtime, the blog reader should instead analyze the above mentioned things.  Proceed with caution when restarting the SQL Server service as all transactions that have not completed will be rolled back at startup.  This crash recovery process could take longer than normal if there was a long-running transaction running when the service was stopped.  Until the crash recovery process is completed on the database, it is unavailable to your applications. If restarting IIS fixes the problem, then the problem might not have been inside SQL Server.  Prior to taking this step, you should do analysis of the above mentioned things. If you can think of other reasons why the blog reader is facing this issue a few times a week, I'd love to hear your thoughts via a blog comment.

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• Installing skype will not work - skype-bin not installable, and 'held broken packages'

  - by Michionlion

  So, I am trying to install skype through apt-get, but after running into this problem multiple times, and trying to find a solution, it still doesn't work... I tried all the answers here: Installing Skype on 12.04 64 bit causes errors, but I still get the error. (my problem is exactly the same as that one, too) I even went and edited the package status thing manually, and removed all references to 'skype' or 'skype-bin'. I still get the problem... I'm running ubuntu 12.10, as a dual-boot with windows 7. It's a 64-bit computer.

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• Internet connection lost for browser but still there for transmission

  - by Ashu2982

  I brought Dell Inspiron N5050 few months back. from day 1 i am getting problem with wired connection, i am able to use web browser for few minutes then all of the sudden i lost internet connection but i don't know why transmission is still able to download torrent from internet. today i installed steadyflow download manager and i see it is also downloading fine but beside these everything fails to connect to internet. one more thing internet connection is recovered automatically after few minutes. But this problem occurred repeatedly I have reinstalled ubuntu 12.04 three times, but problem is still there

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• Mouse and Keyboard Freeze

  - by Kev

  I installed Ubuntu 10.10 today and have had mouse problem since. Symptoms: At some arbitrary point in time (frequency: 2-3 times per hour), the mouse and keyboard stops working for ever(may be). I start System monitor, I found out network was shutdown just before mouse freeze. Some time my keyboard keep typing one key. For example:77777777777777777777777777777777777777777777777777777.....(it keep typing for 20 sec) I found out a script just solve the freeze problem:(I hit Powerbutton) -----------------/etc/acpi/powerbtn.sh------------------------ event=button[ /]power action=/usr/sbin/fix_mouse.sh -----------------/usr/sbin/fix_mouse.sh------------------------ rmmod psmouse modprobe psmouse Yesterday I install Ubuntu 10.04 FAILED also have mouse problem. When I switch back to Windows XP. The network card is down. It kept connecting and disconnecting 1 time per sec. CPU: i5 Motherboard: ASUS P7P55D OS: Windows XP + Ubuntu 10.10 Video Card: ATI 5770 Mouse,Keyboard: PS/2

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• How to get more detailed reason for Thunderbird crashing?

  - by Nick

  I have a computer (10.04) that was previously running Thunderbird 12.0.1 just fine (installed via apt-get via official PPA). I don't know what happened at the time the problem started since this is a multi-user computer and I was not here. However, every time we try to launch TB, we immediately get a dialog that says: We're Sorry Thunderbird had a problem and crashed. Things I've tried: Running thunderbird from a terminal produces no output. I tried apt-get remove thunderbird --purge and then reinstalled Deleting the user's .thunderbird folder and launching still results in a crash Attempting to run thunderbird -safe-mode still results in a crash This problem occurs for all users of Thunderbird on this computer. Is there any way to get more details on why the program is crashing? For example, the specific error that TB is encountering? I tried thunderbird -g but I'm not sure what to do with the debugger.

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• Bad performance with ATI Radeon X1300?

  - by stighy

  Hi, i'm having problem with Ubuntu 10.04 and my Ati radeon X1300. In particular i can't enable effect (compiz) because they are SLOW, and, for example, the same game (hedgewars) on the same pc run very slowly on Linux, nor in Windows. With my old Ubuntu (9.04) i didn't have the same problem. Does anyone help me to "configure" the right driver for my video card ? I've tested with proprietary (fglrx) and open (xorg..-ati-radeon)... Either give me some problem :(! Thank you!

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• Streaming in justin.tv using Ubuntu 11.10

  - by Orlando Gonzales

  I used to streaming videos in justin.tv..using Windows 7 and I had no problems. But a month ago, I installed Ubuntu 11.10 (32 bits) in my notebook and now I can't streaming videos. The problem is that when I click on the button "Go Live!", it´s supposed that the screen where I have to clic on "Allow" it should appear, but it doesn't. The web only displays the message: "You can't start until you click allow below.", but the "allow button" doesn't appear, instead of that I only see a black screen. I guessed that it was a problem with the Adobe Flash Player, but I have the lastest version for Linux installed and I have no problems with Youtube. Also, my webcam works without problem in others Ubuntu's applications. I hope you can help me. This are my notebook's features: Toshiba Satellite C645-SP4135L / 3GB RAM / Intel Core i3-2310M 2.10GHz x 4 / HHD:320GB Thanks!! Orlando

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• Wifi connection frequently dropping in hotspots and university campus, home Wifi works fine.

  - by Olivier Lalonde

  For some reason, my Wifi connection frequently drops everywhere except at home. I didn't have this problem with Windows 7 so I guess it's not a hardware problem. My best guess so far is that my connection timeout is very low so if my connection isn't able to reach the router after a few second, the connection drops. Is that likely to be the problem? If so, how could I fix this? Otherwise, what would be an alternative cause for this strange behavior?

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• Simultaneously calling multiple methods on a WCF service from silverlight

  - by ola karlsson

  A while back I had to debug some performance issues in an existing Silverlight app, as the problem / solution was a bit obscure and finding info about it was quite tricky, I thought I’d share, maybe it can help the next person with this problem. The App On start, the app would do a number of calls to different methods on a WCF service, this to populate the UI with the necessary data. Recently one of those services had been changed and was now taking quite a bit longer than it used to. This was resulting in quite a long loading time for the whole UI, which was set up so it wouldn’t let the user interact with anything, until all the service calls had finished. First I broke out the longer running service call from the others, then removed the constraint that it had to be loaded for the UI in general to become responsive. I also added a loading indicator just on that area of the UI, thinking that the main UI would load while this particular section could keep loading independently. The Problem However this is where things started to get a bit strange. I found that even after these changes, the main UI wouldn’t activate until the long running call returned. So now, I did what I should have done to start with, I got Fiddler out and had a look at what was really happening. What I found was that, once the call to the long running service method was placed, all subsequent call were waiting for that one to return before executing. Not having really worked with WCF previously or knowing much about it in general, I was stumped… I knew of the issues where Silverlight is restricted by the browsers networking features in regards to number of simultaneous connections etc. However that just didn’t seem to be the issue here, you can clearly see in Fiddler that there’s numerous calls, but they’re just not returning. I thought of the problem maybe being in the WCF service, but the calls were really not that complicated and surely the service should be able to handle a lot more than what I was throwing at it! So I did what every developer does in this type of scenario, I hit the search engines. I did a whole bunch of searching on things like “multiple simultaneous WCF calls from Silverlight” and “Calling long running WCF services from Silverlight” etc. etc. This however, pretty much got me nowhere, I found a whole heap of resources on how to do WCF calls from Silverlight but most of them were very basic and of no use what so ever. The fog is clearing It wasn’t until I came across the term “ WCF blocking calls” and started incorporating that in my searches I started to get somewhere. Those searches quite quickly brought me to the following thread in the Silverlight forum “Long-running WCF call blocking subsequent calls” which discussed the exact problem I was facing and the best part, one of the guys there had the solution! The short answer is in the forum post and the guys answering, has also done a more extensive blog post about it called “Silverlight, WCF, and ASP.Net Configuration Gotchas” which covers it very well.  So come on what’s the solution?! I heard you ask, unless you’ve already gone to the links and looked it up ;) The Solution Well, it turns out that the issue is founded in a mix of Silverlight, Asp.Net and WCF, basically if you’re doing multiple calls to a single WCF web-service and you have Asp.Net session state enabled, the calls will be executed sequentially by the service, hence any long running calls will block subsequent ones. So why is Asp.Net session state effecting us, we’re working in Silverlight, right? We'll as mentioned earlier, by default Silverlight uses the browsers networking stack when doing service calls, hence to the WCF service, the call looks like it might as well be coming from a normal Asp.Net. To get around this, we look to a feature introduced in Silverlight 3, namely the Client HTTP Stack. The Client HTTP Stack to the rescue By using the following syntax (for example in our App.xaml.cs, Application_Startup method) WebRequest.RegisterPrefix("http://", WebRequestCreator.ClientHttp); we can set our Silverlight application to use the Client HTTP Stack, which incidentally solves our problem! By using Silverlights own networking stack, rather than that of the browser, we get around the Asp.Net - WCF session state issue. The above code specifies that all calls to addresses starting with “http://” should go through the client stack, this can actually be set more granular and you can specify it to be used only for certain domains etc. Summary The actual solution is well covered in the forum and blog posts I link to above. This post is more about sharing my experience, hopefully helping to spread the word about this and maybe make it a bit easier for the next poor guy with this issue to find the solution. Until next time, Ola

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• Connection Pooling is Busted

  - by MightyZot

  A few weeks ago we started getting complaints about performance in an application that has performed very well for many years.  The application is a n-tier application that uses ADODB with the SQLOLEDB provider to talk to a SQL Server database.  Our object model is written in such a way that each public method validates security before performing requested actions, so there is a significant number of queries executed to get information about file cabinets, retrieve images, create workflows, etc.  (PaperWise is a document management and workflow system.)  A common factor for these customers is that they have remote offices connected via MPLS networks. Naturally, the first thing we looked at was the query performance in SQL Profiler.  All of the queries were executing within expected timeframes, most of them were so fast that the duration in SQL Profiler was zero.  After getting nowhere with SQL Profiler, the situation was escalated to me.  I decided to take a peek with Process Monitor.  Procmon revealed some “gaps” in the TCP/IP traffic.  There were notable delays between send and receive pairs.  The send and receive pairs themselves were quite snappy, but quite often there was a notable delay between a receive and the next send.  You might expect some delay because, presumably, the application is doing some thinking in-between the pairs.  But, comparing the procmon data at the remote locations with the procmon data for workstations on the local network showed that the remote workstations were significantly delayed.  Procmon also showed a high number of disconnects. Wireshark traces showed that connections to the database were taking between 75ms and 150ms.  Not only that, but connections to a file share containing images were taking 2 seconds!  So, I asked about a trust.  Sure enough there was a trust between two domains and the file share was on the second domain.  Joining a remote workstation to the domain hosting the share containing images alleviated the time delay in accessing the file share.  Removing the trust had no affect on the connections to the database. Microsoft Network Monitor includes filters that parse TDS packets.  TDS is the protocol that SQL Server uses to communicate.  There is a certificate exchange and some SSL that occurs during authentication.  All of this was evident in the network traffic.  After staring at the network traffic for a while, and examining packets, I decided to call it a night.  On the way home that night, something about the traffic kept nagging at me.  Then it dawned on me…at the beginning of the dance of packets between the client and the server all was well.  Connection pooling was working and I could see multiple queries getting executed on the same connection and ethereal port.  After a particular query, connecting to two different servers, I noticed that ADODB and SQLOLEDB started making repeated connections to the database on different ethereal ports.  SQL Server would execute a single query and respond on a port, then open a new port and execute the next query.  Connection pooling appeared to be broken. The next morning I wrote a test to confirm my hypothesis.  Turns out that the sequence causing the connection nastiness goes something like this: Make a connection to the database. Open a result set that returns enough records to require multiple roundtrips to the server. For each result, query for some other data in the database (this will open a new implicit connection.) Close the inner result set and repeat for every item in the original result set. Close the original connection. Provided that the first result set returns enough data to require multiple roundtrips to the server, ADODB and SQLOLEDB will start making new connections to the database for each query executed in the loop.  Originally, I thought this might be due to Microsoft’s denial of service (ddos) attack protection.  After turning those features off to no avail, I eventually thought to switch my queries to client-side cursors instead of server-side cursors.  Server-side cursors are the default, by the way.  Voila!  After switching to client-side cursors, the disconnects were gone and the above sequence yielded two connections as expected. While the real problem is the amount of time it takes to make connections over these MPLS networks (100ms on average), switching to client-side cursors made the problem go away.  Believe it or not, this is actually documented by Microsoft, and rather difficult to find.  (At least it was while we were trying to troubleshoot the problem!)  So, if you’re noticing performance issues on slower networks, or networks with slower switching, take a look at the traffic in a tool like Microsoft Network Monitor.  If you notice a high number of disconnects, and you’re using fire-hose or server-side cursors, then try switching to client-side cursors and you may see the problem go away. Most likely, Microsoft believes this to be appropriate behavior, because ADODB can’t guarantee that all of the data has been retrieved when you execute the inner queries.  I’m not convinced, though, because the problem remains even after replacing all of the implicit connections with explicit connections and closing those connections in-between each of the inner queries.  In that case, there doesn’t seem to be a reason why ADODB can’t use a single connection from the connection pool to make the additional queries, bringing the total number of connections to two.  Instead ADO appears to make an assumption about the state of the connection. I’ve reported the behavior to Microsoft and am awaiting to hear from the appropriate team, so that I can demonstrate the problem.  Maybe they can explain to us why this is appropriate behavior.  :)

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• Best practices when creating/modeling databases?

  - by Oscar Mederos

  I learned at the University some steps to model a database: Model the problem using the Extended Entity-Relationship Model. Extract the functional dependencies Apply some algorithms to normalize the database (3NF or Boyce-Codd) Create the database I'm studying Computer Science and since I received that course I'm wondering if I always need to do those steps when creating a complex database for an specified problem. For example, do PHP / .NET / .. programmers always do that? or there are some tools to simplify that process, maybe using another way of represent the problem instead of the EERM?

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• Best practices when creating/modeling databases?

  - by Oscar Mederos

  Hello, I learned at the University some steps to model a database: Model the problem using the Extended Entity-Relationship Model. Extract the functional dependencies Apply some algorithms to normalize the database (3NF or Boyce-Codd) Create the database I'm studying Computer Science and since I received that course I'm wondering if I always need to do those steps when creating a complex database for an specified problem. For example, do PHP / .NET / .. programmers always do that? or there are some tools to simplify that process, maybe using another way of represent the problem instead of the EERM?

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• Ubuntu 11.10 cannot boot. It stucks at BusyBox

  - by Ivan Dokov

  I am using Ubuntu 11.10. An hour ago I had my laptop Sony Vaio VPCEB1S1E running. I saw there are updates to install and I installed them. Turned off the laptop and now when I want to turn it on. It loads until BusyBox v1.18.4 appear. I've saw what the people suggest in other askubuntu topics. I've booted Puppy Linux from USB, repaired the partition where the Ubuntu is installed. Rebooted and nothing changed. I saw other suggestions like writing "exit" in the command line when the BusyBox comes. This didn't help neither. I love the Ubuntu OS, but these days I get similar problem with not able to boot OS. The last times I could repair it with Gparted, but then it wasn't problem with the BusyBox, it was something missing in the OS, like "cannot boot /". The same problem occurred on an older version of Ubuntu 10.10 and there I've repaired it again with Gparted.

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• Error 255 samba share simple file share Ubuntu 14.04

  - by Rose Offthorns

  I have been using simple file share on Ubuntu 12.04 for several years not a problem now I have up graded to 14.04 all the problems error 255, tried all sights to fix the problem nothing works even went back to 12.04 still the same problem error 255 'net usershare' returned error 255: net usershare add: cannot convert name "Everyone" to a SID. The connection was refused. Maybe smbd is not running. There appears to be a bug with the new upgrade or has there been a new upgrade. Thanks for any help would be appreciated.

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• How to program for constraints/rules

  - by Gaurav

  First the background, during interviews in the past, many times I have been asked to design some or other variation of card game as programming puzzle, and I have tried to design it in OO way, but I have never been satisfied with my solutions. However it was not until recently that I realized that I had been approaching the problem from the wrong direction. Specifically I was trying to solve the problem by modeling individual card as an object. Problem with this is individual cards don't have any non-trivial intrinsic behavior and therefore are not suitable (or primary) candidate as objects. What is interesting and important about cards are rules and constraints, such as there could be only four suits, or only thirteen cards in each suit. Of course, then there are any number of rules for games. So my questions are Are there any idioms/constructs/patterns to program for rules & constraints. How many in 1 can be applied in conjunction with OO paradigm.

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• Can't Log in to Lubuntu 12.04 X Server

  - by isomorphismes

  As of rebooting yesterday I can't login as myself to the X server part of 64-bit Lubuntu 12.04. Same problem as Can not get passed the login screen but that solution didn't work for me. Troubleshooting steps I already took: I can log in as guest (with whatever window manager) to the graphic (X) view of Lubuntu. log in as myself into a virtual terminal. (In fact I'm writing this from w3m for that reason.) So I know my password is correct and that most aspects of the system are working. One of the top google results for "can't log into lubuntu" mentioned a disk-full problem on netbooks; I don't have that problem. Let me know if I need to paste any messages or config files to make this question clearer and I'll do so. $ ls -l /home total 12 drwxr-xr-x 99 me me 12288 May 26 14:16 me $ ls -ld /tmp drwxrwxrwt 16 root root 4096 May 26 15:46 /tmp

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• There is other ways to install Ubuntu? (not wubi, not live CD)

  - by Mauricio Andrés

  I had problems while installing ubuntu 12.04 on a samsung laptop, the problem is the AHCI sysmtem, after a lot of searching, I found that this is almost impossible to "fix" and the only way i found is too much work. I want to install Ubuntu in the 110GB free partition of my hard drive, along with windows. I have a 150GB Windows partition, a 200GB documents partition, and I want to use 110 GB for Ubuntu. The problem is that with the liveCD the installer and gparted shows that my entire hard drive is unallocated (the problem of AHCI). The only way to fix this is to do a lot of work, with a lot of risk, so the question is whether I can install Ubuntu without using either the LiveCD or Wubi.

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• What Counts For a DBA: Simplicity

  - by Louis Davidson

  Too many computer processes do an apparently simple task in a bizarrely complex way. They remind me of this strip by one of my favorite artists: Rube Goldberg. In order to keep the boss from knowing one was late, a process is devised whereby the cuckoo clock kisses a live cuckoo bird, who then pulls a string, which triggers a hat flinging, which in turn lands on a rod that removes a typewriter cover…and so on. We rely on creating automated processes to keep on top of tasks. DBAs have a lot of tasks to perform: backups, performance tuning, data movement, system monitoring, and of course, avoiding being noticed.  Every day, there are many steps to perform to maintain the database infrastructure, including: checking physical structures, re-indexing tables where needed, backing up the databases, checking those backups, running the ETL, and preparing the daily reports and yes, all of these processes have to complete before you can call it a day, and probably before many others have started that same day. Some of these tasks are just naturally complicated on their own. Other tasks become complicated because the database architecture is excessively rigid, and we often discover during “production testing” that certain processes need to be changed because the written requirements barely resembled the actual customer requirements.   Then, with no time to change that rigid structure, we are forced to heap layer upon layer of code onto the problematic processes. Instead of a slight table change and a new index, we end up with 4 new ETL processes, 20 temp tables, 30 extra queries, and 1000 lines of SQL code.  Report writers then need to build reports and make magical numbers appear from those toxic data structures that are overly complex and probably filled with inconsistent data. What starts out as a collection of fairly simple tasks turns into a Goldbergian nightmare of daily processes that are likely to cause your dinner to be interrupted by the smartphone doing the vibration dance that signifies trouble at the mill. So what to do? Well, if it is at all possible, simplify the problem by either going into the code and refactoring the complex code to simple, or taking all of the processes and simplifying them into small, independent, easily-tested steps.  The former approach usually requires an agreement on changing underlying structures that requires countless mind-numbing meetings; while the latter can generally be done to any complex process without the same frustration or anger, though it will still leave you with lots of steps to complete, the ability to test each step independently will definitely increase the quality of the overall process (and with each step reporting status back, finding an actual problem within the process will be definitely less unpleasant.) We all know the principle behind simplifying a sequence of processes because we learned it in math classes in our early years of attending school, starting with elementary school. In my 4 years (ok, 9 years) of undergraduate work, I remember pretty much one thing from my many math classes that I apply daily to my career as a data architect, data programmer, and as an occasional indentured DBA: “show your work”. This process of showing your work was my first lesson in simplification. Each step in the process was in fact, far simpler than the entire process.  When you were working an equation that took both sides of 4 sheets of paper, showing your work was important because the teacher could see every step, judge it, and mark it accordingly.  So often I would make an error in the first few lines of a problem which meant that the rest of the work was actually moving me closer to a very wrong answer, no matter how correct the math was in the subsequent steps. Yet, when I got my grade back, I would sometimes be pleasantly surprised. I passed, yet missed every problem on the test. But why? While I got the fact that 1+1=2 wrong in every problem, the teacher could see that I was using the right process. In a computer process, the process is very similar. We take complex processes, show our work by storing intermediate values, and test each step independently. When a process has 100 steps, each step becomes a simple step that is tested and verified, such that there will be 100 places where data is stored, validated, and can be checked off as complete. If you get step 1 of 100 wrong, you can fix it and be confident (that if you did your job of testing the other steps better than the one you had to repair,) that the rest of the process works. If you have 100 steps, and store the state of the process exactly once, the resulting testable chunk of code will be far more complex and finding the error will require checking all 100 steps as one, and usually it would be easier to find a specific needle in a stack of similarly shaped needles.  The goal is to strive for simplicity either in the solution, or at least by simplifying every process down to as many, independent, testable, simple tasks as possible.  For the tasks that really can’t be done completely independently, minimally take those tasks and break them down into simpler steps that can be tested independently.  Like working out division problems longhand, have each step of the larger problem verified and tested.

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• Inspiron N7110 Ubuntu 12.04 Poor WiFi Signal

  - by Joseph Risley

  Sorry if this is a repeat, I have been Googling possible answers and have not found one yet. I find my wireless signal is never 100%. Speed is fine, it's the actual signal strength that is the issue. I thought my router was the issue, but the problem was also present at the public library today. I asked the Windows and Mac users around me about their signal strength and they had full signal while mine was medium to low according to WiFiRadar. Is this a Dell problem (Realtek), or an Ubuntu problem I can fix in the terminal?

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