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  • IOUG SIG Webcast on October 30th : Performance Tuning your DB Cloud

    - by Anand Akela
    The Oracle Enterprise Manager Special Interest Group (SIG) is a growing body of IOUG members who manage or are interested in all aspects of Oracle Enterprise Manager. This IOUG SIG is managed by volunteers and supported by Oracle Enterprise Manager product managers and developers. The purpose of the SIG is to bring relevant information and education through webcasts, discussions and networking to users interested in learning more about the product, and to share user experiences. On October 30th at 10 AM pacific time, Oracle Enterprise Manager SIG is hosting a webcast on "Performance Tuning your DB Cloud in OEM 12c Cloud Control - 360 Degrees". In this webcast, Tariq Farooq , CEO, BrainSurface and Mike Ault, Oracle  will provide a tutorial on how to monitor and perform performance tuning of the Oracle database cloud environment. You will learn how to leverage Oracle Enterprise Manager for tuning, trouble-shooting & monitoring your Oracle Database Cloud Ecosystem. The session covers lessons learned, tips/tricks, recommendations, best practices, gotchas and a whole lot more on how to effectively use Oracle Enterprise Manager Cloud Control 12c for quick, easy & intuitive performance tuning of your Oracle Database Cloud. Session Objectives:• Leveraging OEM12c Cloud Control for Oracle DB Tuning/Monitoring • Limited Deep-Dive on AWR • Oracle DB Cloud Performance Tuning • Best Practices for DB Cloud Maintenance/Monitoring Register Now ! Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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  • OOW 2012 Tuesday: Hands-On Introduction to Integration and Oracle SOA Suite 11g

    - by Simone Geib
    This year's SOA Suite hands on lab offers three different options, dependant on your level of expertise and interest. If you're new to SOA Suite, you should pick option 1 and learn how to build a SOA composite from the ground up, including a BPEL process, adapters, business rules and human task. The end result will be a purchase order process to be deployed through JDeveloper and tested in Enterprise Manager Fusion Middleware Control. If you're already experienced in SOA Suite, lab option 2 walks you through setting up the components that will allow you to utilize continuous integration with your SOA Suite 11g development projects. For those who want to learn more about security in the context of SOA Suite, option 3 shows you how to secure WebLogic services and SOA composites using Oracle Web Services Manager (OWSM). Hope to see you there! Session ID: HOL9989Session Title: Hands-On Introduction to Integration and Oracle SOA Suite 11gVenue / Room: Marriott Marquis - Salon 3/4Date and Time: 10/2/12, 11:45 - 12:45

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  • Upcoming Events

    - by noreply(at)blogger.com (Thomas Kyte)
    I'll be doing four public events in the next week and a half or so. The first one is open to anyone - anywhere.  I'll be doing a live webinar on MAA - the Maximum Availability Architecture.  It will take place this Thursday April 12th at 10am PDT.  You should register online before then if you are interested.After that, I'll be off to Belfast Ireland to do a repeat of what I presented at Oracle OpenWorld in October.  This will be done in conjunction with Oracle and the UKOUG.  See http://www.ukoug.org/events/tom-kyte-seminar-and-asktom-live/ for details, it'll take place on Monday April 16th.When I'm done in Ireland - I'll be doing it all over again in London on Wednesday April 18th.  This is being put on by the UKOUG and details may be found here http://www.ukoug.org/events/tom-kyte-seminar/.Lastly - I'll be going from London to Las Vegas for IOUG's Collaborate.  I'll be doing a day of Real World Performance with Andrew Holdsworth and Graham Wood.  If you are going to Collaborate and want to spend all day Sunday in a technical session (probably cheaper than the tables....) - you might want to check it out.  Details on the session can be found here: http://events.ioug.org/p/cm/ld/fid=31#realHope to see you at one of the events... (well, I won't really see anyone at the first event but you know what I mean)

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  • Devs For Wendy

    - by Brian Schroer
    If you’re a developer in the New York City area, please check out Devs For Wendy, benefitting Wendy Friedlander and her family… Wendy is a 30 year old software agilista from Long Island. She's a strong WPF developer and a firm believer in the agile method of development including pair programming and TDD. Wendy is wife and mother of a beautiful girl named Kaylee who will be 2 in August. In August of 2009 Wendy learned that she had a rare and agressive pediatric cancer called aveolar rhabdomyosarcoma. Her treatment consists of high dose chemotherapy and radiation. She has had to leave her job, and her husband has been forced into part time work in order to care for their daughter. Please join us at 7pm on July 7th 2010 for a dinner benefiting Wendy brought to you by the NYC development community. You can also donate via PayPal.

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  • Computer Networks UNISA - Chap 10 &ndash; In Depth TCP/IP Networking

    - by MarkPearl
    After reading this section you should be able to Understand methods of network design unique to TCP/IP networks, including subnetting, CIDR, and address translation Explain the differences between public and private TCP/IP networks Describe protocols used between mail clients and mail servers, including SMTP, POP3, and IMAP4 Employ multiple TCP/IP utilities for network discovery and troubleshooting Designing TCP/IP-Based Networks The following sections explain how network and host information in an IPv4 address can be manipulated to subdivide networks into smaller segments. Subnetting Subnetting separates a network into multiple logically defined segments, or subnets. Networks are commonly subnetted according to geographic locations, departmental boundaries, or technology types. A network administrator might separate traffic to accomplish the following… Enhance security Improve performance Simplify troubleshooting The challenges of Classful Addressing in IPv4 (No subnetting) The simplest type of IPv4 is known as classful addressing (which was the Class A, Class B & Class C network addresses). Classful addressing has the following limitations. Restriction in the number of usable IPv4 addresses (class C would be limited to 254 addresses) Difficult to separate traffic from various parts of a network Because of the above reasons, subnetting was introduced. IPv4 Subnet Masks Subnetting depends on the use of subnet masks to identify how a network is subdivided. A subnet mask indicates where network information is located in an IPv4 address. The 1 in a subnet mask indicates that corresponding bits in the IPv4 address contain network information (likewise 0 indicates the opposite) Each network class is associated with a default subnet mask… Class A = 255.0.0.0 Class B = 255.255.0.0 Class C = 255.255.255.0 An example of calculating  the network ID for a particular device with a subnet mask is shown below.. IP Address = 199.34.89.127 Subnet Mask = 255.255.255.0 Resultant Network ID = 199.34.89.0 IPv4 Subnetting Techniques Subnetting breaks the rules of classful IPv4 addressing. Read page 490 for a detailed explanation Calculating IPv4 Subnets Read page 491 – 494 for an explanation Important… Subnetting only applies to the devices internal to your network. Everything external looks at the class of the IP address instead of the subnet network ID. This way, traffic directed to your network externally still knows where to go, and once it has entered your internal network it can then be prioritized and segmented. CIDR (classless Interdomain Routing) CIDR is also known as classless routing or supernetting. In CIDR conventional network class distinctions do not exist, a subnet boundary can move to the left, therefore generating more usable IP addresses on your network. A subnet created by moving the subnet boundary to the left is known as a supernet. With CIDR also came new shorthand for denoting the position of subnet boundaries known as CIDR notation or slash notation. CIDR notation takes the form of the network ID followed by a forward slash (/) followed by the number of bits that are used for the extended network prefix. To take advantage of classless routing, your networks routers must be able to interpret IP addresses that don;t adhere to conventional network class parameters. Routers that rely on older routing protocols (i.e. RIP) are not capable of interpreting classless IP addresses. Internet Gateways Gateways are a combination of software and hardware that enable two different network segments to exchange data. A gateway facilitates communication between different networks or subnets. Because on device cannot send data directly to a device on another subnet, a gateway must intercede and hand off the information. Every device on a TCP/IP based network has a default gateway (a gateway that first interprets its outbound requests to other subnets, and then interprets its inbound requests from other subnets). The internet contains a vast number of routers and gateways. If each gateway had to track addressing information for every other gateway on the Internet, it would be overtaxed. Instead, each handles only a relatively small amount of addressing information, which it uses to forward data to another gateway that knows more about the data’s destination. The gateways that make up the internet backbone are called core gateways. Address Translation An organizations default gateway can also be used to “hide” the organizations internal IP addresses and keep them from being recognized on a public network. A public network is one that any user may access with little or no restrictions. On private networks, hiding IP addresses allows network managers more flexibility in assigning addresses. Clients behind a gateway may use any IP addressing scheme, regardless of whether it is recognized as legitimate by the Internet authorities but as soon as those devices need to go on the internet, they must have legitimate IP addresses to exchange data. When a clients transmission reaches the default gateway, the gateway opens the IP datagram and replaces the client’s private IP address with an Internet recognized IP address. This process is known as NAT (Network Address Translation). TCP/IP Mail Services All Internet mail services rely on the same principles of mail delivery, storage, and pickup, though they may use different types of software to accomplish these functions. Email servers and clients communicate through special TCP/IP application layer protocols. These protocols, all of which operate on a variety of operating systems are discussed below… SMTP (Simple Mail transfer Protocol) The protocol responsible for moving messages from one mail server to another over TCP/IP based networks. SMTP belongs to the application layer of the ODI model and relies on TCP as its transport protocol. Operates from port 25 on the SMTP server Simple sub-protocol, incapable of doing anything more than transporting mail or holding it in a queue MIME (Multipurpose Internet Mail Extensions) The standard message format specified by SMTP allows for lines that contain no more than 1000 ascii characters meaning if you relied solely on SMTP you would have very short messages and nothing like pictures included in an email. MIME us a standard for encoding and interpreting binary files, images, video, and non-ascii character sets within an email message. MIME identifies each element of a mail message according to content type. MIME does not replace SMTP but works in conjunction with it. Most modern email clients and servers support MIME POP (Post Office Protocol) POP is an application layer protocol used to retrieve messages from a mail server POP3 relies on TCP and operates over port 110 With POP3 mail is delivered and stored on a mail server until it is downloaded by a user Disadvantage of POP3 is that it typically does not allow users to save their messages on the server because of this IMAP is sometimes used IMAP (Internet Message Access Protocol) IMAP is a retrieval protocol that was developed as a more sophisticated alternative to POP3 The single biggest advantage IMAP4 has over POP3 is that users can store messages on the mail server, rather than having to continually download them Users can retrieve all or only a portion of any mail message Users can review their messages and delete them while the messages remain on the server Users can create sophisticated methods of organizing messages on the server Users can share a mailbox in a central location Disadvantages of IMAP are typically related to the fact that it requires more storage space on the server. Additional TCP/IP Utilities Nearly all TCP/IP utilities can be accessed from the command prompt on any type of server or client running TCP/IP. The syntaxt may differ depending on the OS of the client. Below is a list of additional TCP/IP utilities – research their use on your own! Ipconfig (Windows) & Ifconfig (Linux) Netstat Nbtstat Hostname, Host & Nslookup Dig (Linux) Whois (Linux) Traceroute (Tracert) Mtr (my traceroute) Route

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Oracle Fusion Applications: Thursday's Partner Updates

    - by mseika
    Mark your calendars! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions during the month of September.  Please see below for call dates, topics, and logistics.If you missed a live webcast, you can view all series recordings on the Replays tab. Click here. 

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  • Oracle OpenWord 2012 - Managing Storage in the Cloud

    - by jwalker
    At Oracle OpenWorld this year attendees will get experience using the Sun ZFS Storage Appliance during the Managing Storage in the Cloud Hands-On-Lab. Using Sun ZFS Storage, we will be provisioning Oracle Enterprise Linux Virtual Machines and filesystem shares that can be used with Oracle Database. We will also be using Oracle DTrace Analytics to analyze I/O workloads and drill down to see how the storage is really being used. Hope you can join us! Session ID: HOL10034 Session Title: Managing Storage in the Cloud Speakers: Brian Haskins, Nagendran J, Paul Johnson, Karlheinz Vogel and Jim Walker Venue and Room: Marriott Marquis - Salon 14/15 Date and Times: Monday October 1 - 3:15-4:15PM, Tuesday October 2 - 5:00-6:00PM Oracle OpenWorld Storage Sessions

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  • World Record Siebel PSPP Benchmark on SPARC T4 Servers

    - by Brian
    Oracle's SPARC T4 servers set a new World Record for Oracle's Siebel Platform Sizing and Performance Program (PSPP) benchmark suite. The result used Oracle's Siebel Customer Relationship Management (CRM) Industry Applications Release 8.1.1.4 and Oracle Database 11g Release 2 running Oracle Solaris on three SPARC T4-2 and two SPARC T4-1 servers. The SPARC T4 servers running the Siebel PSPP 8.1.1.4 workload which includes Siebel Call Center and Order Management System demonstrates impressive throughput performance of the SPARC T4 processor by achieving 29,000 users. This is the first Siebel PSPP 8.1.1.4 benchmark supporting 29,000 concurrent users with a rate of 239,748 Business Transactions/hour. The benchmark demonstrates vertical and horizontal scalability of Siebel CRM Release 8.1.1.4 on SPARC T4 servers. Performance Landscape Systems Txn/hr Users Call Center Order Management Response Times (sec) 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – Web 3 x SPARC T4-2 (2 x SPARC T4 2.85 GHz) – App/Gateway 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – DB 239,748 29,000 0.165 0.925 Oracle: Call Center + Order Management Transactions: 197,128 + 42,620 Users: 20300 + 8700 Configuration Summary Web Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 10 8/11 iPlanet Web Server 7 Application Server Configuration: 3 x SPARC T4-2 servers, each with 2 x SPARC T4 processor, 2.85 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 10 8/11 Siebel CRM 8.1.1.5 SIA Database Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.2) Storage Configuration: 1 x Sun Storage F5100 Flash Array 80 x 24 GB flash modules Benchmark Description Siebel 8.1 PSPP benchmark includes Call Center and Order Management: Siebel Financial Services Call Center – Provides the most complete solution for sales and service, allowing customer service and telesales representatives to provide superior customer support, improve customer loyalty, and increase revenues through cross-selling and up-selling. High-level description of the use cases tested: Incoming Call Creates Opportunity, Quote and Order and Incoming Call Creates Service Request . Three complex business transactions are executed simultaneously for specific number of concurrent users. The ratios of these 3 scenarios were 30%, 40%, 30% respectively, which together were totaling 70% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 10, 13, and 35 seconds respectively. Siebel Order Management – Oracle's Siebel Order Management allows employees such as salespeople and call center agents to create and manage quotes and orders through their entire life cycle. Siebel Order Management can be tightly integrated with back-office applications allowing users to perform tasks such as checking credit, confirming availability, and monitoring the fulfillment process. High-level description of the use cases tested: Order & Order Items Creation and Order Updates. Two complex Order Management transactions were executed simultaneously for specific number of concurrent users concurrently with aforementioned three Call Center scenarios above. The ratio of these 2 scenarios was 50% each, which together were totaling 30% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 20 and 67 seconds respectively. Key Points and Best Practices No processor cores or cache were activated or deactivated on the SPARC T-Series systems to achieve special benchmark effects. See Also Siebel White Papers SPARC T4-1 Server oracle.com OTN SPARC T4-2 Server oracle.com OTN Siebel CRM oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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  • Building Queries Systematically

    - by Jeremy Smyth
    The SQL language is a bit like a toolkit for data. It consists of lots of little fiddly bits of syntax that, taken together, allow you to build complex edifices and return powerful results. For the uninitiated, the many tools can be quite confusing, and it's sometimes difficult to decide how to go about the process of building non-trivial queries, that is, queries that are more than a simple SELECT a, b FROM c; A System for Building Queries When you're building queries, you could use a system like the following:  Decide which fields contain the values you want to use in our output, and how you wish to alias those fields Values you want to see in your output Values you want to use in calculations . For example, to calculate margin on a product, you could calculate price - cost and give it the alias margin. Values you want to filter with. For example, you might only want to see products that weigh more than 2Kg or that are blue. The weight or colour columns could contain that information. Values you want to order by. For example you might want the most expensive products first, and the least last. You could use the price column in descending order to achieve that. Assuming the fields you've picked in point 1 are in multiple tables, find the connections between those tables Look for relationships between tables and identify the columns that implement those relationships. For example, The Orders table could have a CustomerID field referencing the same column in the Customers table. Sometimes the problem doesn't use relationships but rests on a different field; sometimes the query is looking for a coincidence of fact rather than a foreign key constraint. For example you might have sales representatives who live in the same state as a customer; this information is normally not used in relationships, but if your query is for organizing events where sales representatives meet customers, it's useful in that query. In such a case you would record the names of columns at either end of such a connection. Sometimes relationships require a bridge, a junction table that wasn't identified in point 1 above but is needed to connect tables you need; these are used in "many-to-many relationships". In these cases you need to record the columns in each table that connect to similar columns in other tables. Construct a join or series of joins using the fields and tables identified in point 2 above. This becomes your FROM clause. Filter using some of the fields in point 1 above. This becomes your WHERE clause. Construct an ORDER BY clause using values from point 1 above that are relevant to the desired order of the output rows. Project the result using the remainder of the fields in point 1 above. This becomes your SELECT clause. A Worked Example   Let's say you want to query the world database to find a list of countries (with their capitals) and the change in GNP, using the difference between the GNP and GNPOld columns, and that you only want to see results for countries with a population greater than 100,000,000. Using the system described above, we could do the following:  The Country.Name and City.Name columns contain the name of the country and city respectively.  The change in GNP comes from the calculation GNP - GNPOld. Both those columns are in the Country table. This calculation is also used to order the output, in descending order To see only countries with a population greater than 100,000,000, you need the Population field of the Country table. There is also a Population field in the City table, so you'll need to specify the table name to disambiguate. You can also represent a number like 100 million as 100e6 instead of 100000000 to make it easier to read. Because the fields come from the Country and City tables, you'll need to join them. There are two relationships between these tables: Each city is hosted within a country, and the city's CountryCode column identifies that country. Also, each country has a capital city, whose ID is contained within the country's Capital column. This latter relationship is the one to use, so the relevant columns and the condition that uses them is represented by the following FROM clause:  FROM Country JOIN City ON Country.Capital = City.ID The statement should only return countries with a population greater than 100,000,000. Country.Population is the relevant column, so the WHERE clause becomes:  WHERE Country.Population > 100e6  To sort the result set in reverse order of difference in GNP, you could use either the calculation, or the position in the output (it's the third column): ORDER BY GNP - GNPOld or ORDER BY 3 Finally, project the columns you wish to see by constructing the SELECT clause: SELECT Country.Name AS Country, City.Name AS Capital,        GNP - GNPOld AS `Difference in GNP`  The whole statement ends up looking like this:  mysql> SELECT Country.Name AS Country, City.Name AS Capital, -> GNP - GNPOld AS `Difference in GNP` -> FROM Country JOIN City ON Country.Capital = City.ID -> WHERE Country.Population > 100e6 -> ORDER BY 3 DESC; +--------------------+------------+-------------------+ | Country            | Capital    | Difference in GNP | +--------------------+------------+-------------------+ | United States | Washington | 399800.00 | | China | Peking | 64549.00 | | India | New Delhi | 16542.00 | | Nigeria | Abuja | 7084.00 | | Pakistan | Islamabad | 2740.00 | | Bangladesh | Dhaka | 886.00 | | Brazil | Brasília | -27369.00 | | Indonesia | Jakarta | -130020.00 | | Russian Federation | Moscow | -166381.00 | | Japan | Tokyo | -405596.00 | +--------------------+------------+-------------------+ 10 rows in set (0.00 sec) Queries with Aggregates and GROUP BY While this system might work well for many queries, it doesn't cater for situations where you have complex summaries and aggregation. For aggregation, you'd start with choosing which columns to view in the output, but this time you'd construct them as aggregate expressions. For example, you could look at the average population, or the count of distinct regions.You could also perform more complex aggregations, such as the average of GNP per head of population calculated as AVG(GNP/Population). Having chosen the values to appear in the output, you must choose how to aggregate those values. A useful way to think about this is that every aggregate query is of the form X, Y per Z. The SELECT clause contains the expressions for X and Y, as already described, and Z becomes your GROUP BY clause. Ordinarily you would also include Z in the query so you see how you are grouping, so the output becomes Z, X, Y per Z.  As an example, consider the following, which shows a count of  countries and the average population per continent:  mysql> SELECT Continent, COUNT(Name), AVG(Population)     -> FROM Country     -> GROUP BY Continent; +---------------+-------------+-----------------+ | Continent     | COUNT(Name) | AVG(Population) | +---------------+-------------+-----------------+ | Asia          |          51 |   72647562.7451 | | Europe        |          46 |   15871186.9565 | | North America |          37 |   13053864.8649 | | Africa        |          58 |   13525431.0345 | | Oceania       |          28 |    1085755.3571 | | Antarctica    |           5 |          0.0000 | | South America |          14 |   24698571.4286 | +---------------+-------------+-----------------+ 7 rows in set (0.00 sec) In this case, X is the number of countries, Y is the average population, and Z is the continent. Of course, you could have more fields in the SELECT clause, and  more fields in the GROUP BY clause as you require. You would also normally alias columns to make the output more suited to your requirements. More Complex Queries  Queries can get considerably more interesting than this. You could also add joins and other expressions to your aggregate query, as in the earlier part of this post. You could have more complex conditions in the WHERE clause. Similarly, you could use queries such as these in subqueries of yet more complex super-queries. Each technique becomes another tool in your toolbox, until before you know it you're writing queries across 15 tables that take two pages to write out. But that's for another day...

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  • Understanding the Customer Form in Release 12 from an AR Perspective!!

    - by user793553
    Confused by the Customer Form in Release 12??  Read on, to get some insight into the evolution of this screen, and how it links in with Trading Community Architecture. Historically, the customer data model was owned by Oracle Receivables (AR).  However, as the data model changed and more complex relationships and attributes had to be tracked and monitored, the Trading Community Architecture (TCA) product was created.  All applications within the E-Business suite that require interaction with a customer integrate with TCA. Customer information is no longer stored in the individual applications but rather in a central repository/registry maintained within TCA.  It is important to understand the following entities/concepts stored in TCA: Party: A party is an entity with whom you can have a potential business relationship.  A party can be either a Person or an Organization.  The Party entity is completely independent of any business relationship; this means that a Party can exist even if you have no transactions with it.   The Party is the "umbrella" entity under which you capture all other attributes listed below. Customer: A customer is a party with whom you have an existing business relationship.  From an AR perspective, you can simplify the concepts by thinking of a Customer as a Party. This definition however does not apply to all other applications. In the Oracle Receivables Customer form, the information displayed at the Customer level is from TCA's Party information record. Customer Account (also called Account): An account contains information about how you transact business with a particular customer.  You can create multiple accounts for a customer.  When you create invoices and receipts you associate it to a particular Account of a Customer. Location: A Location is an address.  It is a point in space, typically identified by a street number, a street name, a city, a state or province, a country.  A location is independent of what it is used for - you do not associate a purpose to a location. Party Site: A Party Site is associated to a Party.  It is the location where a party is physically located.  When defining sites for a Party, only one can be an identifying address.  However, you can define other party sites associated to a party. You can define purposes/usage for Party Sites. Account Site: An Account Site is associated to a Customer Account. It is the location associated to the account you are transacting business with. You can define business purposes (also called site uses) for an Account site. Read more about the Customer Workbench in these notes: Doc ID 1436547.1 Oracle Receivables: Understanding the Customer Form in Release 12 Doc ID  1437866.1 Customer Form - Address: Troubleshooting, Known Issues and Patches Doc ID  1448442.1 Oracle Receivables (AR): Customer Workbench Information Center Do you find this type of blog entry useful?  Please add comments to let us know how we can help you more effectively.  Thank you!

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  • Chalk Talk with John: What Does User Experience Mean to You?

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: John Brunswick The "Chalk Talk with John" series will explore the practical value of Middleware in the context of two fictional communities, shared through analogies aligned to enterprise technology.  This format offers business stakeholders and IT a common language for understanding the benefits of technology in support of their business initiatives, regardless of their current level of technical knowledge. I will endeavor to showcase an episode highlighting business use cases and how technology plays a role in business on a bi-weekly basis. The debut episode highlights the benefits of user experience capabilities supplied by Portal technologies, by juxtaposing the communities of Middleware Fields and Codeaway Valley with regard to the time and effort their residents spend performing everyday tasks.  This comparison provides insight into the benefits of leveraging a common user experience foundation to support the tasks that our employees, customers and partners engage in on a daily basis with our organizations. Take a look and let me know your thoughts! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Connect with me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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  • Experience the Oracle Support Stars Bar

    - by Oracle OpenWorld Blog Team
    By Gina WolfDon't miss the opportunity to meet with the stars of Oracle Support, live and in person at the Moscone West Level 2 lobby. Ask our experts your toughest questions about the Oracle hardware, software, and engineered systems you use to run your business. Explore new Oracle Support innovations including Oracle Platinum Services, My Oracle Support Mobile, and the Oracle Enterprise Manager Ops Center Everywhere program. Learn the latest best practices for problem prevention, rapid resolution, and product upgrades. In addition, discover how Oracle Advanced Customer Support Services can help you maximize the performance of all mission-critical Oracle systems. Come meet the stars behind your support: our trusted experts are ready to assist! The Oracle Support Stars Bar at the Moscone West Level 2 lobby is open all conference week at the following times: Sunday, September 30, 12:00 p.m. – 4:00 p.m. Monday, October 1, 10:00 a.m. – 6:00 p.m. Tuesday, October 2, 10:00 a.m. – 6:00 p.m. Wednesday, October 3, 9:00 a.m. – 5:00 p.m. Thursday, October 4, 9:00 a.m. – 1:00 p.m. Attend one or more of the 27 Oracle Customer Support Services sessions during Oracle OpenWorld to learn how Oracle Support enables you to gain maximum value from your Oracle hardware and software investments.

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  • New Oracle Solaris 11 Administration book

    - by glynn
    During the development of Oracle Solaris 11, one of the main goals was to modernize the operating system and remove some of the existing frustrations that our administrative audience had in deploying and using the platform within data centers around the world. That meant a comprehensive clean out of some existing technologies to provision the operating system (replacing Jumpstart with Automated Installer) and manage system software (replacing SVR4 with IPS packaging), consolidate the vast spectrum of networking configuration, and enhance the user environment to provide familiarity for those who were used to administering Linux environments among many other things. While some considered the changes to Oracle Solaris 11 as a negative change, most will be impressed at how far we've come - the deeper integration of key technologies, presented in a consolidated and consistent form. It is easier to administer the Oracle Solaris platform that ever before, and I have no doubt that administrators coming from other platforms will be hugely impressed with what they see, especially if they're judging based on past experiences of Solaris 8 and Solaris 9. In fact I'd go further to say that Oracle Solaris 11 is a more powerful, integrated and usable platform that most Linux platforms I've seen. But as with anything, there's always an initial learning curve to get through. We've provided a significant selection of learning materials out on the Oracle Solaris 11 pages on Oracle Technology Network and some great training and certification options. One more option is now available in the form of a book, the Oracle Solaris 11 System Administration The Complete Reference. This provides an exceptional reference to help administrators learn about Oracle Solaris 11, especially those who have come from the Linux platform. As is quoted in the first chapter of the guide: Linux users and developers will find in Oracle Solaris 11 a familiar and quickly productive working environment; we point out similarities and differences between the Linux and Solaris kernels and system administration tools, and describe how typical open source Web development tasks are accomplished in this OS. So I would encourage you to take a read of it and start seriously considering Oracle Solaris 11 to be a platform choice for your data center. Oracle Solaris 11 System Administration The Complete Reference - yours for only $32.50 (if you successfully use the promotion code - otherwise worth shopping around to pick up a good deal).

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  • Cookbook: SES and UCM setup

    - by George Maggessy
    The purpose of this post is to guide you setting up the integration between UCM and SES. On my next post I’ll show different approaches to integrate WebCenter Portal, UCM and SES based on some common scenarios. Let’s get started. WebCenter Content Configuration WebCenter Content has a component that adds functionality to the content server to allow it to be searched via the Oracle SES. To enable the component installation, go to Administration -&gt; Admin Server and select SESCrawlerExport. Click the update button and restart UCM_server1 managed server. Once the managed server is back, we’ll configure the component. In the menu, under Administration you should see SESCrawlerExport. Click on the link. You’ll see the window below. Click on Configure SESCrawlerExport. Configure the values below: Hostname: SES hostname. Feed Location: Directory where data feeds will be saved. Metadata List: List of metadata that will be searchable by SES. After updating the values click on the Update button. Come back to the SESCrawlerExport Administration UI and click on Take Snapshot button. It will create the data feeds in the specified Feed Location. To check if the correct configuration was done, please access the following URL http://&lt;ucm_server&gt;:&lt;port&gt;/cs/idcplg?IdcService=SES_CRAWLER_DOWLOAD_CONFIG&amp;source=default. It should download config file in the format below: &lt;?xml version="1.0" encoding="UTF-8"?&gt; &lt;rsscrawler xmlns="http://xmlns.oracle.com/search/rsscrawlerconfig"&gt; &lt;feedLocation&gt;&lt;![CDATA[http://adc6160699.us.oracle.com:16200/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONTROL&amp;source=default]]&gt;&lt;/feedLocation&gt; &lt;errorFileLocation&gt;&lt;![CDATA[http://adc6160699.us.oracle.com:16200/cs/idcplg?IdcService=SES_CRAWLER_STATUS&amp;IsJava=1&amp;source=default&amp;StatusFeed=]]&gt;&lt;/errorFileLocation&gt; &lt;feedType&gt;controlFeed&lt;/feedType&gt; &lt;sourceName&gt;default&lt;/sourceName&gt; &lt;securityType&gt;attributeBased&lt;/securityType&gt; &lt;securityAttribute name="Account" grant="true"/&gt; &lt;securityAttribute name="DocSecurityGroup" grant="true"/&gt; &lt;securityAttribute name="Collab" grant="true"/&gt; &lt;/rsscrawler&gt; Make sure Account and DocSecurityGroup values are true. SES Configuration Let’s start by configuring the Identity Plug-ins in SES. Go to Global Settings -&gt; System -&gt; Identity Management Setup. Select Oracle Content Server and click the Activate button. We’ll populate the following values: HTTP endpoint for authentication: URL to WebCenter Content. Notice that /cs/idcplg was added at the end of the URL. Admin User: UCM Admin user. This user must have access to all CPOE content. Password: Password to Admin user. Authentication Type: NATIVE. Go back to the Home tab and click on Sources on the top left. Select Oracle Content Server on the right and click the Create button. Configuration URL: URL that point to the configuration file. Example: http://&lt;ucm_hostname&gt;:&lt;port&gt;/cs/idcplg?IdcService=SES_CRAWLER_DOWNLOAD_CONFIG&amp;source=default. User ID: UCM Admin user. Password: Password to Admin user. Click on the Authorization tab and add the appropriate values to the fields below. Make sure you see the ACCOUNT and DOCSECURITYGROUP security attributes at the end of the page. HTTP endpoint for authorization: http://&lt;ucm_hostname&gt;:&lt;port&gt;/cs/idcplg. Display URL prefix: http://&lt;ucm_hostname&gt;:&lt;port&gt;/cs. Administrator user: UCM Admin user. Administrator password. On the Document Types tab, add the documents that should be indexed by SES. As our last step, we’ll configure the Federation Trusted Entities under Global Settings. Entity Name: The user must be present in both the identity management server configured for your WebCenter application and the identity management server configured for Oracle SES. For instance, I used weblogic in my sample. Password: Entity user password.\ Now you are ready to test the integration on the SES UI: http://&lt;ses hostname&gt;:&lt;port&gt;/search/query/.

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  • Valentine's Day in sunny Ottawa, Ontario

    - by Roy F. Swonger
    Birds may fly south for the winter, but I will be heading to Ottawa, Ontario next week for a workshop on 15-FEB. I'm pretty used to winter because I grew up in the snow belt southeast of Buffalo, NY -- and this winter in New England is helping me get prepared as well. For reference, the big lump is my gas grill. Anyway, I'm looking forward to a good workshop and to visiting Ottawa for my first time. If you're in the Ottawa/Gatineau area and would like to attend, please contact your account team for more information.

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  • Reflection and the params Keyword

    - by Robert May
    I’ve had to look this up a couple of times, and there’s not much out there, so I end up guessing the same answer over and over. When using MethodBase.GetParameters() to get an array of ParameterInfo object, I often want to get a count of the number of parameters that are out, optional, params, etc.  For out and optional, you can simply check ParameterInfo.IsOut or ParameterInfo.IsOptional or any number of other “Attributes”. However, for params, there isn’t a property on ParameterInfo.  Instead, you have to do this: info.GetCustomAttributes(typeof(ParamArrayAttribute), true) This will get you a set of all of the attributes that are the ParamArrayAttribute, which you can then turn into a linq statement that looks like this: methodParameters.Count(info => info.GetCustomAttributes(typeof(ParamArrayAttribute), true).Count() > 0); Which, assuming that methodParameters is the result of MethodBase.GetParameters, will give you a count of the number of parameters that have the params keyword.  Of course, there can be only one, but who’s counting! Now, hopefully, the next time I try to look this up, my own blog will get the values. Technorati Tags: Reflection

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  • ArchBeat Link-o-Rama Top 10 for October 21-27, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of October 21-27, 2012. OTN Architect Day: Los Angeles This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables—plus a free lunch. [NOTE: The event was last week, of course. Big thanks to the session presenters and especially to those Angelinos who came out for the event.] WebLogic Server 11gR1 Interactive Quick Reference"The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Podcast: Are You Future Proof? The latest OTN ArchBeat Podcast series features Oracle ACE Directors Ron Batra, Basheer Khan, and Ronald van Luttikhuizen, three practicing architects in an open discussion about how changes in enterprise IT are raising the bar for success for software architects and developers. Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company’s position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as 'TEN." My score? Never mind. Advanced Oracle SOA Suite OOW 2012 PresentationsThe Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call "Academies." "These indexes contain the articles we’ve written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Oracle’s Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark RittmanOracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. OW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Thought for the Day "Not everything that can be counted counts, and not everything that counts can be counted." — Albert Einstein (March 14, 1879 – April 18, 1955) Source: Quotes For Software Engineers

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  • How can you Add Value to your Mobile Apps?

    - by Carlos Chang
    Author: Craig Mikus, Sr. Director, Enterprise Mobile Solutions Seems like every customer is either building or planning to build mobile apps, especially customer facing apps. Why? Inevitably, all companies want to improve the customer experience through more quality interactions that drive customer satisfaction, customer loyalty, new revenue streams, and even improve the way they service their customers. What better way than mobile apps? Right? But how can customers add more value to these mobile apps to drive more business benefit? Look closely, the answer just might be right in front of you. Still need another clue? What’s the first 4 letters of mobile – mo-bi? Or pronounced differently, More BI. That’s right – add more business intelligence to your overall mobile strategy. In today’s customer centric world where customer interactions and personalization are critical, it’s important to leverage a BI strategy that complements and feeds into your mobile strategy. For example, I was recently talking to a customer that was implementing a data warehouse project focused customer analytics. Their goal was to understand who are their best customers and why, develop customer profiles, identify customer trends & patterns, identify cross sell opportunities, and much more. The company then wanted to feed this information to marketing for targeted campaigns and programs. As we continued to talk, I asked my contact if they had plans to feed this information into their customer facing mobile apps to personalize the apps, target their interactions, and hopefully drive customer loyalty and new revenue streams? Two minutes later, my contact was calling his mobile development teams. So my advice to everyone, as you establish your enterprise mobile strategy and goals, remember that “mo-BI” is a critical component to add value to your mobile apps! So make sure you have “mo BI” in your mobile strategy. As I come to think of it, did you ever notice that Big Data also starts with BI?

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  • Administer, manage, monitor, and fine tune the performance of your Oracle SOA Suite 11g Service Infrastructure and SOA composite applications.

    - by JuergenKress
    Key Features of the book If you are an Oracle SOA suite administrator, then this book is your bible. It gives you everything you need to know about all your tasks and help you to apply what you learn in your everyday life right from the first chapter. The book walks through promoting code across environments, performance tuning the service infrastructure, monitoring the environment, configuring security policies, managing the dehydration store, backing and restoring environments and so on. Packed with real-world examples from authors' own experiences, this books offers a unique insight into Oracle SOA Suite Administration. Detailed description The book begins with an introduction of SOA and quickly moves on to management of SOA composite applications. Readers will learn how to manage composite applications, their deployments and lifecycles. Equipped with this knowledge, readers will be introduced to monitoring and performance tuning SOA Suite, monitoring instances, messages, and composite applications, managing faults and exceptions, configuring audit levels of composite applications to include end-to-end monitoring through the use of extended logging as well as administering and configuring all SOA Suite components. A very important aspect of administration is tuning and optimizing the infrastructure for performance and book offers real work recommendations to monitor and performance tune service engines, the underlying WebLogic server, threads and timeouts, files systems, and composite applications. It also covers detailed administration of individual service components, configuring the infrastructure MBeans using both Oracle Enterprise Manager Fusion Middleware Control and WLST based scripts, migrating worklist preferences and BAM data across environments, setting up Email, LDAP and custom XPath. An administrator is always trusted with troubleshooting and root causing problems in the infrastructure and this book will help you through the troubleshooting approaches as how to identify faults and exception through extended logging and thread dumps and find solutions to common startup problems and deployment issues. The advanced contents of this book explains OWSM security framework and how to secure components deployed to the infrastructure along with the details of all groundwork needed to ready the environment. Last few chapters help you to understand and deal with managing the metadata services repository and dehydration store, backup and recovery and concluding with advanced topics such as silent/scripted installations, cloning, upgrading, patching and high availability installations. Packed with real-world examples, and tips straight from the trench; this book offers insights into SOA Suite administration that you will not find elsewhere. Part of our writing style in this book draws heavily on the philosophy of reuse and as such the book provide an ample of executable SQL queries and WLST scripts that administrators can reuse and extend to perform most of the administration tasks such as monitoring instances, processing times, instance states and perform automatic deployments, tuning, migration, and installation. These scripts are spread over each of the chapters in the book and can also be downloaded from here. The book is available in different formats at the following websites: Paperback and eBook versions & Kindle version. It is available for order and signed copies are available through our web site. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA book,SOA Suite Adminsitration,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Why Wouldn't Root Be Able to Change a Zone's IP Address in Oracle Solaris 11?

    - by rickramsey
    You might assume that if you have root access to an Oracle Solaris zone, you'd be able to change the root's IP address. If so, you'd proceed along these lines ... First, you'd log in: root@global_zone:~# zlogin user-zone Then you'd remove the IP interface: root@user-zone:~# ipadm delete-ip vnic0 Next, you'd create a new IP interface: root@user-zone:~# ipadm create-ip vnic0 Then you'd assign the IP interface a new IP address (10.0.0.10): root@user-zone:~# ipadm create-addr -a local=10.0.0.10/24 vnic0/v4 ipadm: cannot create address: Permission denied Why would that happen? Here are some potential reasons: You're in the wrong zone Nobody bothered to tell you that you were fired last week. The sysadmin for the global zone (probably your ex-girlfriend) enabled link protection mode on the zone with this sweet little command: root@global_zone:~# dladm set-linkprop -p \ protection=mac-nospoof,restricted,ip-nospoof vnic0 How'd your ex-girlfriend learn to do that? By reading this article: Securing a Cloud-Based Data Center with Oracle Solaris 11 by Orgad Kimchi, Ron Larson, and Richard Friedman When you build a private cloud, you need to protect sensitive data not only while it's in storage, but also during transmission between servers and clients, and when it's being used by an application. When a project is completed, the cloud must securely delete sensitive data and make sure the original data is kept secure. These are just some of the many security precautions a sysadmin needs to take to secure data in a cloud infrastructure. Orgad, Ron, and Richard and explain the rest and show you how to employ the security features in Oracle Solaris 11 to protect your cloud infrastructure. Part 2 of a three-part article on cloud deployments that use the Oracle Solaris Remote Lab as a case study. About the Photograph That's the fence separating a small group of tourist cabins from a pasture in the small town of Tropic, Utah. Follow Rick on: Personal Blog | Personal Twitter | Oracle Forums   Follow OTN Garage on: Web | Facebook | Twitter | YouTube

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  • AutoVue 20.2 for Agile Released

    - by Angus Graham
    Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Oracle’s AutoVue 20.2 for Agile PLM is now available on Oracle’s Software Delivery Cloud. This latest release allows Agile PLM customers to take advantage of new AutoVue 20.2 features in the following Agile PLM environments: 9.3.1.x; 9.3.0.  AutoVue 20.2 delivers improvements in the following areas. New Format Support: AutoVue 20.2 adds support for the latest versions of popular file formats including: ECAD: Cadence Concept HDL 16.5, Allegro Layout 16.5, Orcad Capture 16.5, Board Station ASCII Symbol Geometry, Cadence Cell Library MCAD: CATIA V5 R21, PTC Creo Parametric 1.0, Creo Element\Direct Modeling 17.10, 17.20, 17.25, 17.30, 18.00, SolidWorks 2012, SolidEdge ST3 & ST4, PLM XML 2D CAD: Creo Element/Direct Drafting 17.10 to 18.00 Office: MS Office 2010: Word, Excel, PowerPoint, Outlook Enhancements to AutoVue enterprise readiness: reliability and performance improvements, as well as security enhancements which adhere to Oracle’s Software Security Assurance standards Updated version of AutoVue Document Print Service offerings, which include the ability to select CAD layers for printing  For further details, check out the What’s New in AutoVue 20.2 datasheet

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