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  • OWB 11gR2: Migration and Upgrade Paths from Previous Versions

    - by antonio romero
    Over the next several months, we expect widespread adoption of OWB 11gR2, both for its new features and because it is the only release of Warehouse Builder certified for use with database 11gR2. Customers seeking to move existing environments to OWB 11gR2 should review the new whitepaper, OWB 11.2: Upgrade and Migration Paths. This whitepaper covers the following topics: The difference between upgrade and migration, and how to choose between them An outline of how to perform each process When and where intermediate upgrade steps are required Tips for upgrading an existing environment to 11gR2 without having to regenerate and redeploy code to your production environment. Moving up from 10gR2 and 11gR1 is generally straightforward. For customers still using OWB 9 or 10.1, it is generally possible to move an entire environment forward complete with design and runtime audit metadata, but the upgrade process can be complex and may require intermediate processing using OWB 10.2 or OWB 11.1. Moving a design by itself is much simpler, though it requires regeneration and redeployment. Relevant details are provided in the whitepaper, so if you are planning an upgrade at some point soon, definitely start there.

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  • Design Issues With Forms

    - by ultan o'broin
    Interesting article on UX Matters, well worth reading, especially the idea that global design research can take for a better user experience in all languages: Label Placement in Austrian Forms, with Some Lessons for English Forms What is perhaps underplayed here is the cultural influence of how people worked with forms in the past, and how a proper global user-centered design process needs to address this issue and move usability gains (in the enterprise space, productivity especially) in the right direction.

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  • Venezuela's Highly Inflationary Economy Means Changes to Financial Statements

    - by Theresa Hickman
    This is a bit of an esoteric topic, but given the number of U.S. Companies (particularly oil companies) that operate and have subsidiaries in Venezuela, I think it is worthy of an honorable mention. As you may or may not know, Venezuela's currency has had some changes over the years. In 2008, the Venezuelan Bolivar became the Bolivar Fuerte which dropped three zeros. So Bs.10,000 became Bs.F.10 and all their bills and coins were changed to reflect this. Then on Jan. 8, 2010, the government devalued the currency by 100%. The conversion from VEF to USD dropped from 2.15 to 4.30. (I always wanted to visit Venezuela; I guess it's time to book my vacation). The SEC recently labeled Venezuela a highly inflationary economy. This means that US companies with investments/subsidiaries in Venezuela will need to apply highly inflationary accounting rules starting on Jan. 1, 2010. In addition, companies need to make more detailed disclosures when the Venezuelan reported balances differ from the actual US dollar denominated balances. In a nut shell, if you formerly used translation, then starting Jan 1 of this year, you must now use remeasurement (or temporal method) to restate your Venezuelan entity's financial statements. See ASC topic 830, Foreign Currency Matters, which states that "[t]he financial statements of a foreign entity in a highly inflationary economy shall be remeasured as if the functional currency were the reporting currency." For you non-accountants that I haven't bored and are still reading at this point, the reason why the SEC is doing this is to ensure financial statements are presented as accurately as possible. Hyperinflationary economies have volatile currencies, such as Venezuela (it's not every day a currency devalues 100% overnight) which can distort financial statements if the local currency (Venezuelan Bolivar Fuerte) is used as the functional currency. To make financial statements more accurate, the reporting currency of the U.S. parent (US dollars) should be used as the functional currency. FASB.orgactually has a nice write-up on this.

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  • View Clipboard & Copy To Clipboard from NetBeans IDE

    - by Geertjan
    Thanks to this code, I can press Ctrl-Alt-V in NetBeans IDE and then view whatever is in the clipboard: import java.awt.Toolkit; import java.awt.datatransfer.DataFlavor; import java.awt.datatransfer.Transferable; import java.awt.datatransfer.UnsupportedFlavorException; import java.awt.event.ActionEvent; import java.awt.event.ActionListener; import java.io.IOException; import javax.swing.JOptionPane; import org.openide.awt.ActionRegistration; import org.openide.awt.ActionReference; import org.openide.awt.ActionReferences; import org.openide.awt.ActionID; import org.openide.util.NbBundle.Messages; @ActionID( category = "Tools", id = "org.demo.ShowClipboardAction") @ActionRegistration( displayName = "#CTL_ShowClipboardAction") @ActionReferences({ @ActionReference(path = "Menu/Tools", position = 5), @ActionReference(path = "Shortcuts", name = "DA-V") }) @Messages("CTL_ShowClipboardAction=Show Clipboard") public final class ShowClipboardAction implements ActionListener { @Override public void actionPerformed(ActionEvent e) { JOptionPane.showMessageDialog(null, getClipboard(), "Clipboard Content", 1); } public String getClipboard() { String text = null; Transferable t = Toolkit.getDefaultToolkit().getSystemClipboard().getContents(null); try { if (t != null && t.isDataFlavorSupported(DataFlavor.stringFlavor)) { text = (String) t.getTransferData(DataFlavor.stringFlavor); } } catch (UnsupportedFlavorException e) { } catch (IOException e) { } return text; } } And now I can also press Ctrl-Alt-C, which copies the path to the current file to the clipboard: import java.awt.Toolkit; import java.awt.datatransfer.Clipboard; import java.awt.datatransfer.StringSelection; import java.awt.event.ActionEvent; import java.awt.event.ActionListener; import org.openide.awt.ActionID; import org.openide.awt.ActionReference; import org.openide.awt.ActionReferences; import org.openide.awt.ActionRegistration; import org.openide.awt.StatusDisplayer; import org.openide.loaders.DataObject; import org.openide.util.NbBundle.Messages; @ActionID( category = "Tools", id = "org.demo.CopyPathToClipboard") @ActionRegistration( displayName = "#CTL_CopyPathToClipboard") @ActionReferences({ @ActionReference(path = "Menu/Tools", position = 0), @ActionReference(path = "Editors/Popup", position = 10), @ActionReference(path = "Shortcuts", name = "DA-C") }) @Messages("CTL_CopyPathToClipboard=Copy Path to Clipboard") public final class CopyPathToClipboardAction implements ActionListener { private final DataObject context; public CopyPathToClipboardAction(DataObject context) { this.context = context; } @Override public void actionPerformed(ActionEvent e) { String path = context.getPrimaryFile().getPath(); StatusDisplayer.getDefault().setStatusText(path); StringSelection ss = new StringSelection(path); Clipboard clipboard = Toolkit.getDefaultToolkit().getSystemClipboard(); clipboard.setContents(ss, null); } }

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  • Router in taskflow

    - by raghu.yadav
    A simple one of usecase to demonstrate router usage in taskflows with only jspx pages ( no frags ) main page with 2 commandmenuItems employees and departments. upon clicking employees menuitem should navigate to employees page and similarly clicking department menuitem should navigate to department page, all pages are in droped in there respective taskflows. emp.jspx dep.jspx emp_TF.xml dep_TF.xml mn_TF.xml ( main taskflow calling emp and dep TF's through router ) adf-config.xml ( main page navigates to mn_TF.xml ). Here is the screen shots..

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  • Thread placement policies on NUMA systems - update

    - by Dave
    In a prior blog entry I noted that Solaris used a "maximum dispersal" placement policy to assign nascent threads to their initial processors. The general idea is that threads should be placed as far away from each other as possible in the resource topology in order to reduce resource contention between concurrently running threads. This policy assumes that resource contention -- pipelines, memory channel contention, destructive interference in the shared caches, etc -- will likely outweigh (a) any potential communication benefits we might achieve by packing our threads more densely onto a subset of the NUMA nodes, and (b) benefits of NUMA affinity between memory allocated by one thread and accessed by other threads. We want our threads spread widely over the system and not packed together. Conceptually, when placing a new thread, the kernel picks the least loaded node NUMA node (the node with lowest aggregate load average), and then the least loaded core on that node, etc. Furthermore, the kernel places threads onto resources -- sockets, cores, pipelines, etc -- without regard to the thread's process membership. That is, initial placement is process-agnostic. Keep reading, though. This description is incorrect. On Solaris 10 on a SPARC T5440 with 4 x T2+ NUMA nodes, if the system is otherwise unloaded and we launch a process that creates 20 compute-bound concurrent threads, then typically we'll see a perfect balance with 5 threads on each node. We see similar behavior on an 8-node x86 x4800 system, where each node has 8 cores and each core is 2-way hyperthreaded. So far so good; this behavior seems in agreement with the policy I described in the 1st paragraph. I recently tried the same experiment on a 4-node T4-4 running Solaris 11. Both the T5440 and T4-4 are 4-node systems that expose 256 logical thread contexts. To my surprise, all 20 threads were placed onto just one NUMA node while the other 3 nodes remained completely idle. I checked the usual suspects such as processor sets inadvertently left around by colleagues, processors left offline, and power management policies, but the system was configured normally. I then launched multiple concurrent instances of the process, and, interestingly, all the threads from the 1st process landed on one node, all the threads from the 2nd process landed on another node, and so on. This happened even if I interleaved thread creating between the processes, so I was relatively sure the effect didn't related to thread creation time, but rather that placement was a function of process membership. I this point I consulted the Solaris sources and talked with folks in the Solaris group. The new Solaris 11 behavior is intentional. The kernel is no longer using a simple maximum dispersal policy, and thread placement is process membership-aware. Now, even if other nodes are completely unloaded, the kernel will still try to pack new threads onto the home lgroup (socket) of the primordial thread until the load average of that node reaches 50%, after which it will pick the next least loaded node as the process's new favorite node for placement. On the T4-4 we have 64 logical thread contexts (strands) per socket (lgroup), so if we launch 48 concurrent threads we will find 32 placed on one node and 16 on some other node. If we launch 64 threads we'll find 32 and 32. That means we can end up with our threads clustered on a small subset of the nodes in a way that's quite different that what we've seen on Solaris 10. So we have a policy that allows process-aware packing but reverts to spreading threads onto other nodes if a node becomes too saturated. It turns out this policy was enabled in Solaris 10, but certain bugs suppressed the mixed packing/spreading behavior. There are configuration variables in /etc/system that allow us to dial the affinity between nascent threads and their primordial thread up and down: see lgrp_expand_proc_thresh, specifically. In the OpenSolaris source code the key routine is mpo_update_tunables(). This method reads the /etc/system variables and sets up some global variables that will subsequently be used by the dispatcher, which calls lgrp_choose() in lgrp.c to place nascent threads. Lgrp_expand_proc_thresh controls how loaded an lgroup must be before we'll consider homing a process's threads to another lgroup. Tune this value lower to have it spread your process's threads out more. To recap, the 'new' policy is as follows. Threads from the same process are packed onto a subset of the strands of a socket (50% for T-series). Once that socket reaches the 50% threshold the kernel then picks another preferred socket for that process. Threads from unrelated processes are spread across sockets. More precisely, different processes may have different preferred sockets (lgroups). Beware that I've simplified and elided details for the purposes of explication. The truth is in the code. Remarks: It's worth noting that initial thread placement is just that. If there's a gross imbalance between the load on different nodes then the kernel will migrate threads to achieve a better and more even distribution over the set of available nodes. Once a thread runs and gains some affinity for a node, however, it becomes "stickier" under the assumption that the thread has residual cache residency on that node, and that memory allocated by that thread resides on that node given the default "first-touch" page-level NUMA allocation policy. Exactly how the various policies interact and which have precedence under what circumstances could the topic of a future blog entry. The scheduler is work-conserving. The x4800 mentioned above is an interesting system. Each of the 8 sockets houses an Intel 7500-series processor. Each processor has 3 coherent QPI links and the system is arranged as a glueless 8-socket twisted ladder "mobius" topology. Nodes are either 1 or 2 hops distant over the QPI links. As an aside the mapping of logical CPUIDs to physical resources is rather interesting on Solaris/x4800. On SPARC/Solaris the CPUID layout is strictly geographic, with the highest order bits identifying the socket, the next lower bits identifying the core within that socket, following by the pipeline (if present) and finally the logical thread context ("strand") on the core. But on Solaris on the x4800 the CPUID layout is as follows. [6:6] identifies the hyperthread on a core; bits [5:3] identify the socket, or package in Intel terminology; bits [2:0] identify the core within a socket. Such low-level details should be of interest only if you're binding threads -- a bad idea, the kernel typically handles placement best -- or if you're writing NUMA-aware code that's aware of the ambient placement and makes decisions accordingly. Solaris introduced the so-called critical-threads mechanism, which is expressed by putting a thread into the FX scheduling class at priority 60. The critical-threads mechanism applies to placement on cores, not on sockets, however. That is, it's an intra-socket policy, not an inter-socket policy. Solaris 11 introduces the Power Aware Dispatcher (PAD) which packs threads instead of spreading them out in an attempt to be able to keep sockets or cores at lower power levels. Maximum dispersal may be good for performance but is anathema to power management. PAD is off by default, but power management polices constitute yet another confounding factor with respect to scheduling and dispatching. If your threads communicate heavily -- one thread reads cache lines last written by some other thread -- then the new dense packing policy may improve performance by reducing traffic on the coherent interconnect. On the other hand if your threads in your process communicate rarely, then it's possible the new packing policy might result on contention on shared computing resources. Unfortunately there's no simple litmus test that says whether packing or spreading is optimal in a given situation. The answer varies by system load, application, number of threads, and platform hardware characteristics. Currently we don't have the necessary tools and sensoria to decide at runtime, so we're reduced to an empirical approach where we run trials and try to decide on a placement policy. The situation is quite frustrating. Relatedly, it's often hard to determine just the right level of concurrency to optimize throughput. (Understanding constructive vs destructive interference in the shared caches would be a good start. We could augment the lines with a small tag field indicating which strand last installed or accessed a line. Given that, we could augment the CPU with performance counters for misses where a thread evicts a line it installed vs misses where a thread displaces a line installed by some other thread.)

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  • Adding graph in excel based on the content of ADFdi Table

    - by Arun
    Often we tend to represent the data present in the table in a graphical format to give a visual impression of the data. This article would be explaining the way to achieve it using the data we have in ADFdi table of the integrated workbook. Pre-requisites: Microsoft Office 2007 JDeveloper 11.1.1.1.0 and above Assuming we are already having an ADFdi enabled workbook with a table based on an Employee table as shown in the image below. Also, add the table.download to the ribbon toolbar as menu item / as action for the startup event. From excel, we'll add a new 3D bar chart Now, we need to select the data range for the chart. We will take an example of chart based on the salary of the employees. So, the data for the X-Axis of the chart would be the Ename and the data for the Y-Axis being the salary. We can do that by right clicking on the Chart and selecting Select Data. We would select the Legend Entry Series name as the Sal header column in the table, and for the data, we select both the header row and the row below it (by holding Shift key). And, for the Category Axis, we select the Ename header row and the row below it (by holding Shift key). We can get the chart now, by running the Workbook and downloading the data into the table. This simple example can be enhanced for complex graphs by using the data from the ADFdi table to use the power of excel along with ADF Desktop Integration.

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  • The Information Driven Value Chain - Part 2

    - by Paul Homchick
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line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} In the first installment of this series, we looked at how companies have been set adrift down a churning  rapids of fast moving data, and how their supply chains (which used to be only about purchasing and logistics) had grown into value chains encompassing everything from their supplier's vendors all the way to the end consumer. This time we will look at the way investments have been made in enterprise software in an effort to create and manage value, and how Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} systems are moving from a controlled-process approach design towards gathering and using dynamically using information. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • MySQL Connect and OurSQL Interview

    - by Keith Larson
    In the latest episode of our "Meet The MySQL Experts" podcast, I had the pleasure of being able to interview the hosts of the OurSQL podcast, Sheeri Cabral of Mozilla and Gerry Narvaja of Tokutek, about the upcoming MySQL Connect Conference.  Enjoy the podcast ! MySQL Connect Blog posts: MySQL Connect: New Keynote Announced MySQL Connect: Sessions From Users and Customers MySQL Connect: Some Fun Stuff! MySQL Connect: Replication Sessions MySQL Connect: Optimizer Sessions MySQL Connect: Focus on InnoDB Sessions Interview with Ronald Bradford about MySQL Connect Interview with Sarah Novotny about MySQL Connect Interview with Giuseppe Maxia "the datacharmer" about MySQL Connect Interview with Lenz Grimmer about MySQL Connect Plan Your MySQL Connect Conference With Schedule Builder You can check out the full program here as well as in the September edition of the MySQL newsletter. Not registered yet? You can still save US$ 300 over the on-site fee – Register Now!

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  • RPi and Java Embedded GPIO: Writing Java code to blink LED

    - by hinkmond
    So, you've followed the previous steps to install Java Embedded on your Raspberry Pi ?, you went to Fry's and picked up some jumper wires, LEDs, and resistors ?, you hooked up the wires, LED, and resistor the the correct pins ?, and now you want to start programming in Java on your RPi? Yes? ???????! OK, then... Here we go. You can use the following source code to blink your first LED on your RPi using Java. In the code you can see that I'm not using any complicated gpio libraries like wiringpi or pi4j, and I'm not doing any low-level pin manipulation like you can in C. And, I'm not using python (hell no!). This is Java programming, so we keep it simple (and more readable) than those other programming languages. See: Write Java code to do this In the Java code, I'm opening up the RPi Debian Wheezy well-defined file handles to control the GPIO ports. First I'm resetting everything using the unexport/export file handles. (On the RPi, if you open the well-defined file handles and write certain ASCII text to them, you can drive your GPIO to perform certain operations. See this GPIO reference). Next, I write a "1" then "0" to the value file handle of the GPIO0 port (see the previous pinout diagram). That makes the LED blink. Then, I loop to infinity. Easy, huh? import java.io.* /* * Java Embedded Raspberry Pi GPIO app */ package jerpigpio; import java.io.FileWriter; /** * * @author hinkmond */ public class JerpiGPIO { static final String GPIO_OUT = "out"; static final String GPIO_ON = "1"; static final String GPIO_OFF = "0"; static final String GPIO_CH00="0"; /** * @param args the command line arguments */ public static void main(String[] args) { FileWriter commandFile; try { /*** Init GPIO port for output ***/ // Open file handles to GPIO port unexport and export controls FileWriter unexportFile = new FileWriter("/sys/class/gpio/unexport"); FileWriter exportFile = new FileWriter("/sys/class/gpio/export"); // Reset the port unexportFile.write(GPIO_CH00); unexportFile.flush(); // Set the port for use exportFile.write(GPIO_CH00); exportFile.flush(); // Open file handle to port input/output control FileWriter directionFile = new FileWriter("/sys/class/gpio/gpio"+GPIO_CH00+"/direction"); // Set port for output directionFile.write(GPIO_OUT); directionFile.flush(); /*--- Send commands to GPIO port ---*/ // Opne file handle to issue commands to GPIO port commandFile = new FileWriter("/sys/class/gpio/gpio"+GPIO_CH00+"/value"); // Loop forever while (true) { // Set GPIO port ON commandFile.write(GPIO_ON); commandFile.flush(); // Wait for a while java.lang.Thread.sleep(200); // Set GPIO port OFF commandFile.write(GPIO_OFF); commandFile.flush(); // Wait for a while java.lang.Thread.sleep(200); } } catch (Exception exception) { exception.printStackTrace(); } } } Hinkmond

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  • JavaOne 2012 - The Power of Java 7 NIO.2

    - by Sharon Zakhour
    At JavaOne 2012, Mohamed Taman of e-finance gave a presentation highlighting the power of NIO.2, the file I/O APIs introduced in JDK 7. He shared information on how to get the most out of NIO.2, gave tips on migrating your I/O code to NIO.2, and presented case studies. The File I/O (featuring NIO.2) lesson in the Java Tutorials has extensive coverage of NIO.2 and includes the following topics: Managing Metadata Walking the File Tree Finding Files, including information on using PatternMatcher and globs. Watching a Directory for Changes Legacy File I/O Code includes information on migrating your code. From the conference session page, you can watch the presentation or download the materials.

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  • Talking JavaOne with Rock Star Raghavan Srinivas

    - by Janice J. Heiss
    Raghavan Srinivas, affectionately known as “Rags,” is a two-time JavaOne Rock Star (from 2005 and 2011) who, as a Developer Advocate at Couchbase, gets his hands dirty with emerging technology directions and trends. His general focus is on distributed systems, with a specialization in cloud computing. He worked on Hadoop and HBase during its early stages, has spoken at conferences world-wide on a variety of technical topics, conducted and organized Hands-on Labs and taught graduate classes.He has 20 years of hands-on software development and over 10 years of architecture and technology evangelism experience and has worked for Digital Equipment Corporation, Sun Microsystems, Intuit and Accenture. He has evangelized and influenced the architecture of numerous technologies including the early releases of JavaFX, Java, Java EE, Java and XML, Java ME, AJAX and Web 2.0, and Java Security.Rags will be giving these sessions at JavaOne 2012: CON3570 -- Autosharding Enterprise to Social Gaming Applications with NoSQL and Couchbase CON3257 -- Script Bowl 2012: The Battle of the JVM-Based Languages (with Guillaume Laforge, Aaron Bedra, Dick Wall, and Dr Nic Williams) Rags emphasized the importance of the Cloud: “The Cloud and the Big Data are popular technologies not merely because they are trendy, but, largely due to the fact that it's possible to do massive data mining and use that information for business advantage,” he explained. I asked him what we should know about Hadoop. “Hadoop,” he remarked, “is mainly about using commodity hardware and achieving unprecedented scalability. At the heart of all this is the Java Virtual Machine which is running on each of these nodes. The vision of taking the processing to where the data resides is made possible by Java and Hadoop.” And the most exciting thing happening in the world of Java today? “I read recently that Java projects on github.com are just off the charts when compared to other projects. It's exciting to realize the robust growth of Java and the degree of collaboration amongst Java programmers.” He encourages Java developers to take advantage of Java 7 for Mac OS X which is now available for download. At the same time, he also encourages us to read the caveats.

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • JCP EC Nominations and Meet the Candidates Call

    - by heathervc
    The Nominations period for the 2012 JCP EC Elections closes tomorrow, 11 October at midnight pacific time.  Eligible JCP Members (all current JSPA 2 signers) may nominate themselves.  You will need your Elections credentials to complete the nomination, which were sent to the primary contacts of all eligible JCP Members via email last week. This year all ratified (there are 4 proposed ratified candidates) and elected (there are 7 candidates so far) will appear on one ballot; the top 2 candidates will win elected seats. This year, the selected EC Members will serve a single year term.  Following the 2012 Elections, there will be one merged EC (approved through JSR 355), and a new JCP version, JCP 2.9 will be in effect.  In 2013, all EC members will stand for election to complete the merge process described in the JCP 2.9 process document. All of the candidates' nominations materials are now available. The ratified candidates are:  Cinterion, Credit Suisse, Fujitsu and HP.The elected candidates are:  Cisco Systems, CloudBees, Giuseppe Dell'Abate, London Java Community, MoroccoJUG, Software AG, and Zero Turnaround. Next week, 18 October, we will hold an open teleconference for the Java Community to meet the candidates and ask questions regarding their nomination.  We hope you will be able to participate in the call.  Should the time be inconvenient, a recording will be made available for download, and candidate questions may be posted on this blog entry or sent to [email protected]. Topic: Meet the EC Candidates Date: Thursday, October 18, 2012 Time: 9:30 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number: 807 818 225 Meeting Password: MeetEC ------------------------------------------------------- To join the online meeting (Now from mobile devices) ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&RT=MiM0 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: MeetEC 4. Click "Join". To view in other time zones or languages, please click the link: https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&ORT=MiM0 ------------------------------------------------------- To join the audio conference only -------------------------------------------------------     +1 (866) 682-4770     Outside the US: global access numbers  https://www.intercallonline.com/portlets/scheduling/viewNumbers/listNumbersByCode.do?confCode=6279803 or +1 (408) 774-4073     Conference code: 9454597     Security code: JCPEC (52732)------------------------------------------------------- For assistance ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/mc 2. On the left navigation bar, click "Support".

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  • Adam Bien Testimonial at GlassFish Community Event, JavaOne 2012

    - by arungupta
    Adam Bien, a self-employed enterprise Java consultant, an author of five star-rated books, a presenter, a Java Champion, a NetBeans Dream Team member, a JCP member, a JCP Expert Group Member of several Java EE groups, and with several other titles is one of the most vocal advocate of the Java EE platform. His code-driven workshops using Java EE 6, NetBeans, and GlassFish have won accolades at several developers' conferences all around the world. Adam has been using GlassFish for all his projects for many years. One of the reasons he uses GlassFish is because of high confidence that the Java EE compliance bug will be fixed faster. He find GlassFish very capable application server for faster development and continuous deployment. His own media properties are running on GlassFish with an Apache front-end. Good documentation, accessible source code, REST/Web/CLI administration and monitoring facilities are some other reasons to pick GlassFish. He presented at the recently concluded GlassFish community event at JavaOne 2012. You can watch the video (with transcript) below showing him in full action:

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  • Enterprise Architecture IS (should not be) Arbitrary

    - by pat.shepherd
    I took a look at a blog entry today by Jordan Braunstein where he comments on another blog entry titled “Yes, “Enterprise Architecture is Relative BUT it is not Arbitrary.”  The blog makes some good points such as the following: Lock 10 architects in 10 separate rooms; provide them all an identical copy of the same business, technical, process, and system requirements; have them design an architecture under the same rules and perspectives; and I guarantee your result will be 10 different architectures of varying degrees. SOA Today: Enterprise Architecture IS Arbitrary Agreed, …to a degree….but less so if all 10 truly followed one of the widely accepted EA frameworks. My thinking is that EA frameworks all focus on getting the business goals/vision locked down first as the primary drivers for decisions made lower down the architecture stack.  Many people I talk to, know about frameworks such as TOGAF, FEA, etc. but seldom apply the tenants to the architecture at hand.  We all seem to want to get right into the Visio diagrams and boxes and arrows and connecting protocols and implementation details and lions and tigers and bears (Oh, my!) too early. If done properly the Business, Application and Information architectures are nailed down BEFORE any technological direction (SOA or otherwise) is set.  Those 3 layers and Governance (people and processes), IMHO, are layers that should not vary much as they have everything to do with understanding the business -- from which technological conclusions can later be drawn. I really like what he went on to say later in the post about the fact that architecture attempts to remove the amount of variance between the 10 different architect’s work.  That is the real heart of what EA is about; REMOVING THE ARBRITRARITY.

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  • Knowledge Pathways Designer - Recommended Settings

    - by ted.henson
    The General page of the Options dialog box contains the application preferences for Knowledge Pathways Designer. It is recommended that you leave certain settings as they are, unless you have a specific reason for changing them. The following are a few of the settings on the General page with an explanation of the recommended setting. They are in the order they appear on the page: Allow version 2.0 style links: This option should remain disabled unless you were using content that was created using version 2.0 of Knowledge Pathways and you want the same linking functionality that existed in that version 2.0. This feature enables you to reuse parts of titles that contain no AUs. However, keep in mind that this type of link is not a true link, but a cross between a copy and a link. To create a 2.0 style link, you drag and drop sections between titles. You can only create 2.0 style links to sections that belong to the Title AU. When creating a version 2.0 style link, your mouse pointer will change to indicate a 2.0 link is being created. Confirm deletion of outline items and Confirm deletion of titles: It is recommended that these options remain enabled to avoid deleting something by accident. Display tracking data loss warning when opening a published title: It recommended that this option be enabled so you will receive the warning message when you open the development copy of a title, reminding you of the implications of your changes. ulCopy files when converting a Section to an Assignable Unit: This option should remain enabled unless you have a specific reason for not copying the files. If this is disabled, you will (in effect) lose your content files upon converting because they will not be copied to the new AU directory on the content root. In this case, you would need to use Windows Explorer to copy your files manually. Working with Spelling Options All of the spelling options are enabled by default. Your design team can review these options to determine if you want to make changes, depending upon your specific needs. Understanding Dictionary Options You should leave the dictionary options as they are, unless you have a specific reason for changing them. While you can delete the user (customizable) dictionary, doing so is not recommended. Setting Check In/Check Out Options The ability to check in and check out titles and AUs will impact the efficiency of your design team. Decide what your check in and check out processes are before you start developing titles. The Check In/Check Out page of the Options dialog box contains two options that affect what happens when you open a title using the Open Title dialog box. Both of these options are enabled by default and are described below: Check Out for editing enabled: This option ensures that the Check Out for editing option will be selected when you open the development copy of a title from the Open Title dialog box. If this option is disabled, you must select the Check Out for editing option every time you want to check out a title for editing. Attempt to Check Out for entire branch: When this option is enabled, Designer checks out the selected title and all AUs and sections that are part of that title, provided they are available for check out. If this option is disabled, you will only check out the Title AU and anything that belongs to that Title AU (e.g., sections, questions, etc.), but not other AUs. The Check In/Check Out page of the Options dialog box also contains options that control what happens when you close a title. You can choose one option in the Check In when Closing a Title area. The option selected is a matter of preference and you should determine which option is most appropriate for your design team.

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  • Java Spotlight Episode 148: Bruno Souza on SouJava and the JCP @JCP @Soujava

    - by Roger Brinkley
    Interview with Bruno Souza of SouJava on the upcoming JCP elections, SouJava's involvement in the JCP, Adopt a JSR program, transparency, and Juggy.. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Java SE 8: Lambda Quick Start JCP Executive Committee Elections start Oct 15 Java EE 7 Certification Survey - Participants Needed Events Oct 28-30, JAX London, London Nov 4-8, Oredev, Malmö, Sweden Nov 6, JFall, Amsterdam, Netherlands Nov 11-15, Devoxx, Belgium Feature Interview Bruno Souza is a Java Developer and Open Source Evangelist at Summa Technologies, and a Cloud Expert at ToolsCloud. Nurturing developer communities is a personal passion, and Bruno worked actively with Java, NetBeans, Open Solaris, OFBiz, and many other open source communities. As founder and coordinator of SouJava (The Java Users Society), one of the world's largest Java User Groups, Bruno leaded the expansion of the Java movement in Brazil. Founder of the Worldwide Java User Groups Community, Bruno helped the creation and organization of hundreds of JUGs worldwide. A Java Developer since the early days, Bruno participated in some of the largest Java projects in Brazil. What’s Cool ControlsFX 8.0.2 Release Screencast by Adam Bien on using JavaFX with Maven and SceneBuilder New DukePad video by Jasper Potts

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  • JavaFX, Google Maps, and NetBeans Platform

    - by Geertjan
    Thanks to a great new article by Rob Terpilowski, and other work and research he describes in that article, it's now trivial to introduce a map component to a NetBeans Platform application. Making use of the GMapsFX library, as described in Rob's article, which provides a JavaFX API for Google Maps, you can very quickly knock this application together. Click to enlarge the image. Here's all the code (from Rob's article): @TopComponent.Description( preferredID = "MapTopComponent", persistenceType = TopComponent.PERSISTENCE_ALWAYS ) @TopComponent.Registration(mode = "editor", openAtStartup = true) @ActionID(category = "Window", id = "org.map.MapTopComponent") @ActionReference(path = "Menu/Window" /*, position = 333 */) @TopComponent.OpenActionRegistration( displayName = "#CTL_MapWindowAction", preferredID = "MapTopComponent" ) @NbBundle.Messages({ "CTL_MapWindowAction=Map", "CTL_MapTopComponent=Map Window", "HINT_MapTopComponent=This is a Map window" }) public class MapWindow extends TopComponent implements MapComponentInitializedListener { protected GoogleMapView mapComponent; protected GoogleMap map; private static final double latitude = 52.3667; private static final double longitude = 4.9000; public MapWindow() { setName(Bundle.CTL_MapTopComponent()); setToolTipText(Bundle.HINT_MapTopComponent()); setLayout(new BorderLayout()); JFXPanel panel = new JFXPanel(); Platform.setImplicitExit(false); Platform.runLater(() -> { mapComponent = new GoogleMapView(); mapComponent.addMapInializedListener(this); BorderPane root = new BorderPane(mapComponent); Scene scene = new Scene(root); panel.setScene(scene); }); add(panel, BorderLayout.CENTER); } @Override public void mapInitialized() { //Once the map has been loaded by the Webview, initialize the map details. LatLong center = new LatLong(latitude, longitude); MapOptions options = new MapOptions(); options.center(center) .mapMarker(true) .zoom(9) .overviewMapControl(false) .panControl(false) .rotateControl(false) .scaleControl(false) .streetViewControl(false) .zoomControl(false) .mapType(MapTypeIdEnum.ROADMAP); map = mapComponent.createMap(options); //Add a couple of markers to the map. MarkerOptions markerOptions = new MarkerOptions(); LatLong markerLatLong = new LatLong(latitude, longitude); markerOptions.position(markerLatLong) .title("My new Marker") .animation(Animation.DROP) .visible(true); Marker myMarker = new Marker(markerOptions); MarkerOptions markerOptions2 = new MarkerOptions(); LatLong markerLatLong2 = new LatLong(latitude, longitude); markerOptions2.position(markerLatLong2) .title("My new Marker") .visible(true); Marker myMarker2 = new Marker(markerOptions2); map.addMarker(myMarker); map.addMarker(myMarker2); //Add an info window to the Map. InfoWindowOptions infoOptions = new InfoWindowOptions(); infoOptions.content("<h2>Center of the Universe</h2>") .position(center); InfoWindow window = new InfoWindow(infoOptions); window.open(map, myMarker); } } Awesome work Rob, will be useful for many developers out there.

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  • SQL Developer Debugging, Watches, Smart Data, & Data

    - by thatjeffsmith
    After presenting the SQL Developer PL/SQL debugger for about an hour yesterday at KScope12 in San Antonio, my boss came up and asked, “Now, would you really want to know what the Smart Data panel does?” Apparently I had ‘made up’ my own story about what that panel’s intent is based on my experience with it. Not good Jeff, not good. It was a very small point of my presentation, but I probably should have read the docs. The Smart Data tab displays information about variables, using your Debugger: Smart Data preferences. You can also specify these preferences by right-clicking in the Smart Data window and selecting Preferences. Debugger Smart Data Preferences, control number of variables to display The Smart Data panel auto-inspects the last X accessed variables. So if you have a program with 26 variables, instead of showing you all 26, it will just show you the last two variables that were referenced in your program. If you were to click on the ‘Data’ debug panel, you’ll see EVERYTHING. And if you only want to see a very specific set of values, then you should use Watches. The Smart Data Panel As I step through the code, the variables being tracked change as they are referenced. Only the most recent ones display. This is controlled by the ‘Maximum Locations to Remember’ preference. Step through the code, see the latest variables accessed The Data Panel All variables are displayed. Might be information overload on large PL/SQL programs where you have many dozens or even hundreds of variables to track. Shows everything all the time Watches Watches are added manually and only show what you ask for. Data on Demand – add a watch to track a specific variable Remember, you can interact with your data If you want to do more than just watch, you can mouse-right on a data element, and change the value of the variable as the program is running. This is one of the primary benefits to debugging over using DBMS_OUTPUT to track what’s happening in your program. Change the values while the program is running to test your ‘What if?’ scenarios

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