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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • BIP BIServer Query Debug

    - by Tim Dexter
    With some help from Bryan, I have uncovered a way of being able to debug or at least log what BIServer is doing when BIP sends it a query request. This is not for those of you querying the database directly but if you are using the BIServer and its datamodel to fetch data for a BIP report. If you have written or used the query builder against BIServer and when you run the report it chokes with a cryptic message, that you have no clue about, read on. When BIP runs a piece of BIServer logical SQL to fetch data. It does not appear to validate it, it just passes it through, so what is BIServer doing on its end? As you may know, you are not writing regular physical sql its actually logical sql e.g. select Jobs."Job Title" as "Job Title", Employees."Last Name" as "Last Name", Employees.Salary as Salary, Locations."Department Name" as "Department Name", Locations."Country Name" as "Country Name", Locations."Region Name" as "Region Name" from HR.Locations Locations, HR.Employees Employees, HR.Jobs Jobs The tables might not even be a physical tables, we don't care, that's what the BIServer and its model are for. You have put all the effort into building the model, just go get me the data from where ever it might be. The BIServer takes the logical sql and uses its vast brain to work out what the physical SQL is, executes it and passes the result back to BIP. select distinct T32556.JOB_TITLE as c1, T32543.LAST_NAME as c2, T32543.SALARY as c3, T32537.DEPARTMENT_NAME as c4, T32532.COUNTRY_NAME as c5, T32577.REGION_NAME as c6 from JOBS T32556, REGIONS T32577, COUNTRIES T32532, LOCATIONS T32569, DEPARTMENTS T32537, EMPLOYEES T32543 where ( T32532.COUNTRY_ID = T32569.COUNTRY_ID and T32532.REGION_ID = T32577.REGION_ID and T32537.DEPARTMENT_ID = T32543.DEPARTMENT_ID and T32537.LOCATION_ID = T32569.LOCATION_ID and T32543.JOB_ID = T32556.JOB_ID ) Not a very tough example I know but you get the idea. How do I know what the BIServer is up to? How can I find out what the issue might be if BIServer chokes on my query? There are a couple of steps: In the Administrator tool you need to set the logging level for the Administrator user to something greater than the default '0'. '7' is going to give you the max. Just remember to take it back down after you have finished the debug. I needed to bounce my BIServer service Now here's the secret sauce. Prefix the following to your BIP query set variable LOGLEVEL = 7; Set the log level to that you have in the admin tool Now run your BIP report. With the prefix in place; BIServer will write to the NQQuery.log file. This is located in the ./OracleBI/server/Log directory. In there you are going to find the complete process the BIServer has gone through to try and get the data back for you A quick note, if the BIServer can, its going to hit that great BIEE cache to get your data and you may not see the full log. IF this is the case. Get inot hte Administration page (via the browser login) and clear out your BIP report cursor. Then re-run. This will hopefully help out if you are trying to debug that annoying BIP report that will not run or is getting some strange data. Don't forget to turn that logging level back down once you are done. This will avoid the DBA screaming at you for sucking up all the disk space on the system.

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  • European Interoperability Framework - a new beginning?

    - by trond-arne.undheim
    The most controversial document in the history of the European Commission's IT policy is out. EIF is here, wrapped in the Communication "Towards interoperability for European public services", and including the new feature European Interoperability Strategy (EIS), arguably a higher strategic take on the same topic. Leaving EIS aside for a moment, the EIF controversy has been around IPR, defining open standards and about the proper terminology around standardization deliverables. Today, as the document finally emerges, what is the verdict? First of all, to be fair to those among you who do not spend your lives in the intricate labyrinths of Commission IT policy documents on interoperability, let's define what we are talking about. According to the Communication: "An interoperability framework is an agreed approach to interoperability for organisations that want to collaborate to provide joint delivery of public services. Within its scope of applicability, it specifies common elements such as vocabulary, concepts, principles, policies, guidelines, recommendations, standards, specifications and practices." The Good - EIF reconfirms that "The Digital Agenda can only take off if interoperability based on standards and open platforms is ensured" and also confirms that "The positive effect of open specifications is also demonstrated by the Internet ecosystem." - EIF takes a productive and pragmatic stance on openness: "In the context of the EIF, openness is the willingness of persons, organisations or other members of a community of interest to share knowledge and stimulate debate within that community, the ultimate goal being to advance knowledge and the use of this knowledge to solve problems" (p.11). "If the openness principle is applied in full: - All stakeholders have the same possibility of contributing to the development of the specification and public review is part of the decision-making process; - The specification is available for everybody to study; - Intellectual property rights related to the specification are licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software" (p. 26). - EIF is a formal Commission document. The former EIF 1.0 was a semi-formal deliverable from the PEGSCO, a working group of Member State representatives. - EIF tackles interoperability head-on and takes a clear stance: "Recommendation 22. When establishing European public services, public administrations should prefer open specifications, taking due account of the coverage of functional needs, maturity and market support." - The Commission will continue to support the National Interoperability Framework Observatory (NIFO), reconfirming the importance of coordinating such approaches across borders. - The Commission will align its internal interoperability strategy with the EIS through the eCommission initiative. - One cannot stress the importance of using open standards enough, whether in the context of open source or non-open source software. The EIF seems to have picked up on this fact: What does the EIF says about the relation between open specifications and open source software? The EIF introduces, as one of the characteristics of an open specification, the requirement that IPRs related to the specification have to be licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software. In this way, companies working under various business models can compete on an equal footing when providing solutions to public administrations while administrations that implement the standard in their own software (software that they own) can share such software with others under an open source licence if they so decide. - EIF is now among the center pieces of the Digital Agenda (even though this demands extensive inter-agency coordination in the Commission): "The EIS and the EIF will be maintained under the ISA Programme and kept in line with the results of other relevant Digital Agenda actions on interoperability and standards such as the ones on the reform of rules on implementation of ICT standards in Europe to allow use of certain ICT fora and consortia standards, on issuing guidelines on essential intellectual property rights and licensing conditions in standard-setting, including for ex-ante disclosure, and on providing guidance on the link between ICT standardisation and public procurement to help public authorities to use standards to promote efficiency and reduce lock-in.(Communication, p.7)" All in all, quite a few good things have happened to the document in the two years it has been on the shelf or was being re-written, depending on your perspective, in any case, awaiting the storms to calm. The Bad - While a certain pragmatism is required, and governments cannot migrate to full openness overnight, EIF gives a bit too much room for governments not to apply the openness principle in full. Plenty of reasons are given, which should maybe have been put as challenges to be overcome: "However, public administrations may decide to use less open specifications, if open specifications do not exist or do not meet functional interoperability needs. In all cases, specifications should be mature and sufficiently supported by the market, except if used in the context of creating innovative solutions". - EIF does not use the internationally established terminology: open standards. Rather, the EIF introduces the notion of "formalised specification". How do "formalised specifications" relate to "standards"? According to the FAQ provided: The word "standard" has a specific meaning in Europe as defined by Directive 98/34/EC. Only technical specifications approved by a recognised standardisation body can be called a standard. Many ICT systems rely on the use of specifications developed by other organisations such as a forum or consortium. The EIF introduces the notion of "formalised specification", which is either a standard pursuant to Directive 98/34/EC or a specification established by ICT fora and consortia. The term "open specification" used in the EIF, on the one hand, avoids terminological confusion with the Directive and, on the other, states the main features that comply with the basic principle of openness laid down in the EIF for European Public Services. Well, this may be somewhat true, but in reality, Europe is 30 year behind in terminology. Unless the European Standardization Reform gets completed in the next few months, most Member States will likely conclude that they will go on referencing and using standards beyond those created by the three European endorsed monopolists of standardization, CEN, CENELEC and ETSI. Who can afford to begin following the strict Brussels rules for what they can call open standards when, in reality, standards stemming from global standardization organizations, so-called fora/consortia, dominate in the IT industry. What exactly is EIF saying? Does it encourage Member States to go on using non-ESO standards as long as they call it something else? I guess I am all for it, although it is a bit cumbersome, no? Why was there so much interest around the EIF? The FAQ attempts to explain: Some Member States have begun to adopt policies to achieve interoperability for their public services. These actions have had a significant impact on the ecosystem built around the provision of such services, e.g. providers of ICT goods and services, standardisation bodies, industry fora and consortia, etc... The Commission identified a clear need for action at European level to ensure that actions by individual Member States would not create new electronic barriers that would hinder the development of interoperable European public services. As a result, all stakeholders involved in the delivery of electronic public services in Europe have expressed their opinions on how to increase interoperability for public services provided by the different public administrations in Europe. Well, it does not take two years to read 50 consultation documents, and the EU Standardization Reform is not yet completed, so, more pragmatically, you finally had to release the document. Ok, let's leave some of that aside because the document is out and some people are happy (and others definitely not). The Verdict Considering the controversy, the delays, the lobbying, and the interests at stake both in the EU, in Member States and among vendors large and small, this document is pretty impressive. As with a good wine that has not yet come to full maturity, let's say that it seems to be coming in in the 85-88/100 range, but only a more fine-grained analysis, enjoyment in good company, and ultimately, implementation, will tell. The European Commission has today adopted a significant interoperability initiative to encourage public administrations across the EU to maximise the social and economic potential of information and communication technologies. Today, we should rally around this achievement. Tomorrow, let's sit down and figure out what it means for the future.

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  • WebCenter Spaces 11g PS2 Task Flow Customization

    - by Javier Ductor
    Previously, I wrote about Spaces Template Customization. In order to adapt Spaces to customers prototype, it was necessary to change template and skin, as well as the members task flow. In this entry, I describe how to customize this task flow.Default members portlet:Prototype Members Portlet:First thing to do, I downloaded SpacesTaskflowCustomizationApplication with its guide.This application allows developers to modify task flows in Spaces, such as Announcements, Discussions, Events, Members, etc. Before starting, some configuration is needed in jDeveloper, like changing role to 'Customization Developer' mode, although it is explained in the application guide. It is important to know that the way task flows are modified is through libraries, and they cannot be updated directly in the source code like templates, you must use the Structure panel for this. Steps to customize Members portlet:1. There are two members views: showIconicView and showListView. By default it is set to Iconic view, but in my case I preferred the View list, so I updated in table-of-members-taskflow.xml this default value.2. Change the TableOfMembers-ListView.jspx file. By editing this file, you can control the way this task flow is displayed. So I customized this list view using the structure panel to get the desired look&feel.3. After changes are made, click save all, because every time a library changes an xml file is generated with all modifications listed, and they must be saved.4. Rebuild project and deploy application.5. Open WLST command window and import this customization to MDS repository with the 'import' command.Eventually, this was the result:Other task flows can be customized in a similar way.

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  • Calendário de Formação OPN

    - by Claudia Costa
    Está disponível a versão actualizada do Calendário de Formação que pode aceder clicando no seguinte link:  Calendário OPN - versão Dezembro 2010Nota: Estão ainda por confirmar as datas de alguns eventos, as mesmas serão acrescentadas oportunamente. Mantenha-se atento às últimas atualizações do calendário que vão sendo publicadas no Blogue e inscreva-se!  --------------------------------------------- Para mais informação e inscrições contacte Claudia Costa - Tel. 214235027

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  • Doing two Declarative Operations with One Button

    - by shay.shmeltzer
    You can file the below video under "things that get asked on OTN a lot". With ADF it is very easy to drag an operation to a page to create a button that activate it. But what if you want a single button to invoke two operations? For example have a button that does a "Delete" as well as a "Commit". The way to do it is to add an action binding, and then overwrite the button function in a backing bean to call the additional action. The nice thing is that JDeveloper will create all the binding code for you in the backing bean - all you need to do is duplicate it. Here is a quick demo:

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  • Who Are the BI Users in Your Neighborhood?

    - by Brian Dayton
    Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience.  My thoughts brought up more questions than answers such as: Context: -          HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? -          WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? -          WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: -          DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? -          HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.?   Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as  a bolt-on...or an integrated part of your daily enterprise processes?

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  • JCP EC Nominations and Meet the Candidates Call

    - by heathervc
    The Nominations period for the 2012 JCP EC Elections closes tomorrow, 11 October at midnight pacific time.  Eligible JCP Members (all current JSPA 2 signers) may nominate themselves.  You will need your Elections credentials to complete the nomination, which were sent to the primary contacts of all eligible JCP Members via email last week. This year all ratified (there are 4 proposed ratified candidates) and elected (there are 7 candidates so far) will appear on one ballot; the top 2 candidates will win elected seats. This year, the selected EC Members will serve a single year term.  Following the 2012 Elections, there will be one merged EC (approved through JSR 355), and a new JCP version, JCP 2.9 will be in effect.  In 2013, all EC members will stand for election to complete the merge process described in the JCP 2.9 process document. All of the candidates' nominations materials are now available. The ratified candidates are:  Cinterion, Credit Suisse, Fujitsu and HP.The elected candidates are:  Cisco Systems, CloudBees, Giuseppe Dell'Abate, London Java Community, MoroccoJUG, Software AG, and Zero Turnaround. Next week, 18 October, we will hold an open teleconference for the Java Community to meet the candidates and ask questions regarding their nomination.  We hope you will be able to participate in the call.  Should the time be inconvenient, a recording will be made available for download, and candidate questions may be posted on this blog entry or sent to [email protected]. Topic: Meet the EC Candidates Date: Thursday, October 18, 2012 Time: 9:30 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number: 807 818 225 Meeting Password: MeetEC ------------------------------------------------------- To join the online meeting (Now from mobile devices) ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&RT=MiM0 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: MeetEC 4. Click "Join". To view in other time zones or languages, please click the link: https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&ORT=MiM0 ------------------------------------------------------- To join the audio conference only -------------------------------------------------------     +1 (866) 682-4770     Outside the US: global access numbers  https://www.intercallonline.com/portlets/scheduling/viewNumbers/listNumbersByCode.do?confCode=6279803 or +1 (408) 774-4073     Conference code: 9454597     Security code: JCPEC (52732)------------------------------------------------------- For assistance ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/mc 2. On the left navigation bar, click "Support".

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  • Knowledge Pathways Designer - Recommended Settings

    - by ted.henson
    The General page of the Options dialog box contains the application preferences for Knowledge Pathways Designer. It is recommended that you leave certain settings as they are, unless you have a specific reason for changing them. The following are a few of the settings on the General page with an explanation of the recommended setting. They are in the order they appear on the page: Allow version 2.0 style links: This option should remain disabled unless you were using content that was created using version 2.0 of Knowledge Pathways and you want the same linking functionality that existed in that version 2.0. This feature enables you to reuse parts of titles that contain no AUs. However, keep in mind that this type of link is not a true link, but a cross between a copy and a link. To create a 2.0 style link, you drag and drop sections between titles. You can only create 2.0 style links to sections that belong to the Title AU. When creating a version 2.0 style link, your mouse pointer will change to indicate a 2.0 link is being created. Confirm deletion of outline items and Confirm deletion of titles: It is recommended that these options remain enabled to avoid deleting something by accident. Display tracking data loss warning when opening a published title: It recommended that this option be enabled so you will receive the warning message when you open the development copy of a title, reminding you of the implications of your changes. ulCopy files when converting a Section to an Assignable Unit: This option should remain enabled unless you have a specific reason for not copying the files. If this is disabled, you will (in effect) lose your content files upon converting because they will not be copied to the new AU directory on the content root. In this case, you would need to use Windows Explorer to copy your files manually. Working with Spelling Options All of the spelling options are enabled by default. Your design team can review these options to determine if you want to make changes, depending upon your specific needs. Understanding Dictionary Options You should leave the dictionary options as they are, unless you have a specific reason for changing them. While you can delete the user (customizable) dictionary, doing so is not recommended. Setting Check In/Check Out Options The ability to check in and check out titles and AUs will impact the efficiency of your design team. Decide what your check in and check out processes are before you start developing titles. The Check In/Check Out page of the Options dialog box contains two options that affect what happens when you open a title using the Open Title dialog box. Both of these options are enabled by default and are described below: Check Out for editing enabled: This option ensures that the Check Out for editing option will be selected when you open the development copy of a title from the Open Title dialog box. If this option is disabled, you must select the Check Out for editing option every time you want to check out a title for editing. Attempt to Check Out for entire branch: When this option is enabled, Designer checks out the selected title and all AUs and sections that are part of that title, provided they are available for check out. If this option is disabled, you will only check out the Title AU and anything that belongs to that Title AU (e.g., sections, questions, etc.), but not other AUs. The Check In/Check Out page of the Options dialog box also contains options that control what happens when you close a title. You can choose one option in the Check In when Closing a Title area. The option selected is a matter of preference and you should determine which option is most appropriate for your design team.

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  • Take Steps to Mitigate the Threat of Insiders

    - by Troy Kitch
    Register now for our upcoming Feb 23 Webcast The Insider Threat, Understand and Mitigate Your Risks. Insiders, by virtue of legitimate access to their organizations' information and IT infrastructure, pose a significant risk to employers. Employees, motivated by financial problems, greed, revenge, the desire to obtain a business advantage, or the wish to impress a new employer, have stolen confidential data, proprietary information, or intellectual property from their employers. Since this data typically resides in databases, organizations need to consider a database security defense in depth approach that takes into account preventive and detective controls to protect their data against abuse by insiders. Register now and learn about: Actual cases of insider cyber crimes Three primary types of insider cyber crimes: IT sabotage, theft of intellectual property (e.g. trade secrets), and employee fraud Lack of controls around data that allow these crimes to be successful Solutions to help secure data and database infrastructure

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  • Using the JRockit Flight Recorder as an Exception Profiler.

    - by Marcus Hirt
    There is a lot of new data points in the JRockit Flight Recorder compared to the data available in the old JRA. One set of data deals with exceptions and where they are thrown. In JRA, it was possible to tell how many exceptions were thrown, but it was not possible to determine from where they were thrown. Here is how to do a recording with exception profiling enabled from JRockit Mission Control. 1. Right click on the JVM to profile, select Start Flight Recording. 2. Select the Profiling with Exceptions template.   3. Wait for the recording to finish. The count down for the time left will show in the Flight Recorder Control view. 4. When done the recording will automatically be downloaded and displayed. To show the exceptions, go to the Code | Exceptions tab.

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  • Java Champion Jorge Vargas on Extreme Programming, Geolocalization, and Latin American Programmers

    - by Janice J. Heiss
    In a new interview, up on otn/java, titled “An Interview with Java Champion Jorge Vargas,” Jorge Vargas, a leading Mexican developer, discusses the process of introducing companies to Enterprise JavaBeans through the application of Extreme Programming. Among other things, he gives workshops about building code with agile techniques and creates a master project to build all apps based on Scrum, XP methods and Kanban. He focuses on building core components such as security, login, and menus. Vargas remarks, “This may sound easy, but it’s not—the process takes months and hundreds of hours, but it can be controlled, and with small iterations, we can translate customer requirements and problems of legacy systems to the new system.” In regard to his work with geolocalization, he says: “We have launched a beta program of Yumbling, a geolocalization-based app, with mobile clients for BlackBerry, iPhone, Android, and Nokia, with a Web interface. The first challenge was to design a simple universal mechanism providing information to all clients and to minimize maintenance provision to them. I try not to generalize a lot—to avoid low performance or misunderstanding in processing data. We use the latest Java EE technology—during the last five years, I’ve taught people how to use Java EE efficiently.” Check out the interview here.

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  • SQL Developer Debugging, Watches, Smart Data, & Data

    - by thatjeffsmith
    After presenting the SQL Developer PL/SQL debugger for about an hour yesterday at KScope12 in San Antonio, my boss came up and asked, “Now, would you really want to know what the Smart Data panel does?” Apparently I had ‘made up’ my own story about what that panel’s intent is based on my experience with it. Not good Jeff, not good. It was a very small point of my presentation, but I probably should have read the docs. The Smart Data tab displays information about variables, using your Debugger: Smart Data preferences. You can also specify these preferences by right-clicking in the Smart Data window and selecting Preferences. Debugger Smart Data Preferences, control number of variables to display The Smart Data panel auto-inspects the last X accessed variables. So if you have a program with 26 variables, instead of showing you all 26, it will just show you the last two variables that were referenced in your program. If you were to click on the ‘Data’ debug panel, you’ll see EVERYTHING. And if you only want to see a very specific set of values, then you should use Watches. The Smart Data Panel As I step through the code, the variables being tracked change as they are referenced. Only the most recent ones display. This is controlled by the ‘Maximum Locations to Remember’ preference. Step through the code, see the latest variables accessed The Data Panel All variables are displayed. Might be information overload on large PL/SQL programs where you have many dozens or even hundreds of variables to track. Shows everything all the time Watches Watches are added manually and only show what you ask for. Data on Demand – add a watch to track a specific variable Remember, you can interact with your data If you want to do more than just watch, you can mouse-right on a data element, and change the value of the variable as the program is running. This is one of the primary benefits to debugging over using DBMS_OUTPUT to track what’s happening in your program. Change the values while the program is running to test your ‘What if?’ scenarios

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  • Adding graph in excel based on the content of ADFdi Table

    - by Arun
    Often we tend to represent the data present in the table in a graphical format to give a visual impression of the data. This article would be explaining the way to achieve it using the data we have in ADFdi table of the integrated workbook. Pre-requisites: Microsoft Office 2007 JDeveloper 11.1.1.1.0 and above Assuming we are already having an ADFdi enabled workbook with a table based on an Employee table as shown in the image below. Also, add the table.download to the ribbon toolbar as menu item / as action for the startup event. From excel, we'll add a new 3D bar chart Now, we need to select the data range for the chart. We will take an example of chart based on the salary of the employees. So, the data for the X-Axis of the chart would be the Ename and the data for the Y-Axis being the salary. We can do that by right clicking on the Chart and selecting Select Data. We would select the Legend Entry Series name as the Sal header column in the table, and for the data, we select both the header row and the row below it (by holding Shift key). And, for the Category Axis, we select the Ename header row and the row below it (by holding Shift key). We can get the chart now, by running the Workbook and downloading the data into the table. This simple example can be enhanced for complex graphs by using the data from the ADFdi table to use the power of excel along with ADF Desktop Integration.

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  • BIEE Answer Parameter Passing

    - by Tim Dexter
    A little off BIP topic today but I spent some time researching how to pass parameters between Answer reports and knocked up a document for a client this morning and thought, what the heck someone might find it useful. If you have a source Answer request and you want to link to another Answer in another subject area and pass values to the target request, read this.

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  • Remembering September 11 - 11 Years Later

    - by user12613380
    It's September 11 again and time to reminisce about that fateful day when the world came together as one. The attacks of that day touched everyone around the world as almost 3000 people from the United States and 38 other countries were killed. This year, I am finding it difficult to say anything other than what I have said in previous years. So, I will not try to "wax loquacious." Instead, I will simply say that I will never forgot. I will not forget where I was on that day. I will not forgot the people who died. I will not forget the people who gave their lives so that others might live. And I will not forget how our world changed on that day. And with that remembrance, we again return to our lives, using tragedy to drive us to build a world of peace and opportunity. My thanks go out again to the men and women, uniformed or not, who continue to protect us from harm. May we never again experience such human tragedy, on U.S. soil or elsewhere.

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  • Finally home - and something fully off topic

    - by Mike Dietrich
    Arrived at Munich Pasing last night at 0:50am ... finally :-) On Sunday I've left the Dylan Hotel in Dublin (thanks to the staff there as well: you were REALLY helpful!!) around 7:30pm to go to the port - and came home on Tuesday morning 1:15am. So all together 29:45hrs door-to-door - not bad for nearly 2000km just relying on public transport. And could have been faster if there were seats in ealier TGV's left. But I don't complain at all ;-) Just checked the website of Dublin Airport - it says currently: 17.00pm: Latest on flight disruptions at Dublin Airport The IAA have advised us that based on the latest Volcanic Ash Advisory Centre London Dublin Airport will remain closed for all inbound and outbound commercial flights until 20.00hours. This effectively means that no flights will land or take off at Dublin Airport until then. A further update will be posted this afternoon. When traveling I have always my iPod with me. It has gotten a bit old now (I think I've bought it 3 years ago in November 2007) but it has a 160GB hard disk in it so it fits most of my music collection (not the entire collection anymore as I'm currently re-riping everything to Apple Lossless because at least for my ears it makes a big difference - but I listen to good ol' vinyl as well ...and I don't download compressed music ;-) ). The battery of my little travel companion is still good for more than 20 hours consistent music playback - and there was a band from Texas being in my ears most of the whole journey called Midlake. I haven't heard of them before until I asked a lady at a Munich store some few weeks ago what she's playing on the speakers in the shop. She was amazed and came back with the CD cover but I hesitated to buy it as I always want to listen the tunes before - and at this day I had no time left to do so. But in Dublin I had a bit of spare time on Saturday and I always enter record stores - and the Tower Records was the sort of store I really enjoy and so I've spent there nearly two hours - leaving with 3 Midlake CDs in my bag. So if you are interested just listen those tunes which may remind some people on Fleetwood Mac: As I said in the title, fully off topic ;-)

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  • JavaFX, Google Maps, and NetBeans Platform

    - by Geertjan
    Thanks to a great new article by Rob Terpilowski, and other work and research he describes in that article, it's now trivial to introduce a map component to a NetBeans Platform application. Making use of the GMapsFX library, as described in Rob's article, which provides a JavaFX API for Google Maps, you can very quickly knock this application together. Click to enlarge the image. Here's all the code (from Rob's article): @TopComponent.Description( preferredID = "MapTopComponent", persistenceType = TopComponent.PERSISTENCE_ALWAYS ) @TopComponent.Registration(mode = "editor", openAtStartup = true) @ActionID(category = "Window", id = "org.map.MapTopComponent") @ActionReference(path = "Menu/Window" /*, position = 333 */) @TopComponent.OpenActionRegistration( displayName = "#CTL_MapWindowAction", preferredID = "MapTopComponent" ) @NbBundle.Messages({ "CTL_MapWindowAction=Map", "CTL_MapTopComponent=Map Window", "HINT_MapTopComponent=This is a Map window" }) public class MapWindow extends TopComponent implements MapComponentInitializedListener { protected GoogleMapView mapComponent; protected GoogleMap map; private static final double latitude = 52.3667; private static final double longitude = 4.9000; public MapWindow() { setName(Bundle.CTL_MapTopComponent()); setToolTipText(Bundle.HINT_MapTopComponent()); setLayout(new BorderLayout()); JFXPanel panel = new JFXPanel(); Platform.setImplicitExit(false); Platform.runLater(() -> { mapComponent = new GoogleMapView(); mapComponent.addMapInializedListener(this); BorderPane root = new BorderPane(mapComponent); Scene scene = new Scene(root); panel.setScene(scene); }); add(panel, BorderLayout.CENTER); } @Override public void mapInitialized() { //Once the map has been loaded by the Webview, initialize the map details. LatLong center = new LatLong(latitude, longitude); MapOptions options = new MapOptions(); options.center(center) .mapMarker(true) .zoom(9) .overviewMapControl(false) .panControl(false) .rotateControl(false) .scaleControl(false) .streetViewControl(false) .zoomControl(false) .mapType(MapTypeIdEnum.ROADMAP); map = mapComponent.createMap(options); //Add a couple of markers to the map. MarkerOptions markerOptions = new MarkerOptions(); LatLong markerLatLong = new LatLong(latitude, longitude); markerOptions.position(markerLatLong) .title("My new Marker") .animation(Animation.DROP) .visible(true); Marker myMarker = new Marker(markerOptions); MarkerOptions markerOptions2 = new MarkerOptions(); LatLong markerLatLong2 = new LatLong(latitude, longitude); markerOptions2.position(markerLatLong2) .title("My new Marker") .visible(true); Marker myMarker2 = new Marker(markerOptions2); map.addMarker(myMarker); map.addMarker(myMarker2); //Add an info window to the Map. InfoWindowOptions infoOptions = new InfoWindowOptions(); infoOptions.content("<h2>Center of the Universe</h2>") .position(center); InfoWindow window = new InfoWindow(infoOptions); window.open(map, myMarker); } } Awesome work Rob, will be useful for many developers out there.

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  • Venezuela's Highly Inflationary Economy Means Changes to Financial Statements

    - by Theresa Hickman
    This is a bit of an esoteric topic, but given the number of U.S. Companies (particularly oil companies) that operate and have subsidiaries in Venezuela, I think it is worthy of an honorable mention. As you may or may not know, Venezuela's currency has had some changes over the years. In 2008, the Venezuelan Bolivar became the Bolivar Fuerte which dropped three zeros. So Bs.10,000 became Bs.F.10 and all their bills and coins were changed to reflect this. Then on Jan. 8, 2010, the government devalued the currency by 100%. The conversion from VEF to USD dropped from 2.15 to 4.30. (I always wanted to visit Venezuela; I guess it's time to book my vacation). The SEC recently labeled Venezuela a highly inflationary economy. This means that US companies with investments/subsidiaries in Venezuela will need to apply highly inflationary accounting rules starting on Jan. 1, 2010. In addition, companies need to make more detailed disclosures when the Venezuelan reported balances differ from the actual US dollar denominated balances. In a nut shell, if you formerly used translation, then starting Jan 1 of this year, you must now use remeasurement (or temporal method) to restate your Venezuelan entity's financial statements. See ASC topic 830, Foreign Currency Matters, which states that "[t]he financial statements of a foreign entity in a highly inflationary economy shall be remeasured as if the functional currency were the reporting currency." For you non-accountants that I haven't bored and are still reading at this point, the reason why the SEC is doing this is to ensure financial statements are presented as accurately as possible. Hyperinflationary economies have volatile currencies, such as Venezuela (it's not every day a currency devalues 100% overnight) which can distort financial statements if the local currency (Venezuelan Bolivar Fuerte) is used as the functional currency. To make financial statements more accurate, the reporting currency of the U.S. parent (US dollars) should be used as the functional currency. FASB.orgactually has a nice write-up on this.

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  • Optimizing AES modes on Solaris for Intel Westmere

    - by danx
    Optimizing AES modes on Solaris for Intel Westmere Review AES is a strong method of symmetric (secret-key) encryption. It is a U.S. FIPS-approved cryptographic algorithm (FIPS 197) that operates on 16-byte blocks. AES has been available since 2001 and is widely used. However, AES by itself has a weakness. AES encryption isn't usually used by itself because identical blocks of plaintext are always encrypted into identical blocks of ciphertext. This encryption can be easily attacked with "dictionaries" of common blocks of text and allows one to more-easily discern the content of the unknown cryptotext. This mode of encryption is called "Electronic Code Book" (ECB), because one in theory can keep a "code book" of all known cryptotext and plaintext results to cipher and decipher AES. In practice, a complete "code book" is not practical, even in electronic form, but large dictionaries of common plaintext blocks is still possible. Here's a diagram of encrypting input data using AES ECB mode: Block 1 Block 2 PlainTextInput PlainTextInput | | | | \/ \/ AESKey-->(AES Encryption) AESKey-->(AES Encryption) | | | | \/ \/ CipherTextOutput CipherTextOutput Block 1 Block 2 What's the solution to the same cleartext input producing the same ciphertext output? The solution is to further process the encrypted or decrypted text in such a way that the same text produces different output. This usually involves an Initialization Vector (IV) and XORing the decrypted or encrypted text. As an example, I'll illustrate CBC mode encryption: Block 1 Block 2 PlainTextInput PlainTextInput | | | | \/ \/ IV >----->(XOR) +------------->(XOR) +---> . . . . | | | | | | | | \/ | \/ | AESKey-->(AES Encryption) | AESKey-->(AES Encryption) | | | | | | | | | \/ | \/ | CipherTextOutput ------+ CipherTextOutput -------+ Block 1 Block 2 The steps for CBC encryption are: Start with a 16-byte Initialization Vector (IV), choosen randomly. XOR the IV with the first block of input plaintext Encrypt the result with AES using a user-provided key. The result is the first 16-bytes of output cryptotext. Use the cryptotext (instead of the IV) of the previous block to XOR with the next input block of plaintext Another mode besides CBC is Counter Mode (CTR). As with CBC mode, it also starts with a 16-byte IV. However, for subsequent blocks, the IV is just incremented by one. Also, the IV ix XORed with the AES encryption result (not the plain text input). Here's an illustration: Block 1 Block 2 PlainTextInput PlainTextInput | | | | \/ \/ AESKey-->(AES Encryption) AESKey-->(AES Encryption) | | | | \/ \/ IV >----->(XOR) IV + 1 >---->(XOR) IV + 2 ---> . . . . | | | | \/ \/ CipherTextOutput CipherTextOutput Block 1 Block 2 Optimization Which of these modes can be parallelized? ECB encryption/decryption can be parallelized because it does more than plain AES encryption and decryption, as mentioned above. CBC encryption can't be parallelized because it depends on the output of the previous block. However, CBC decryption can be parallelized because all the encrypted blocks are known at the beginning. CTR encryption and decryption can be parallelized because the input to each block is known--it's just the IV incremented by one for each subsequent block. So, in summary, for ECB, CBC, and CTR modes, encryption and decryption can be parallelized with the exception of CBC encryption. How do we parallelize encryption? By interleaving. Usually when reading and writing data there are pipeline "stalls" (idle processor cycles) that result from waiting for memory to be loaded or stored to or from CPU registers. Since the software is written to encrypt/decrypt the next data block where pipeline stalls usually occurs, we can avoid stalls and crypt with fewer cycles. This software processes 4 blocks at a time, which ensures virtually no waiting ("stalling") for reading or writing data in memory. Other Optimizations Besides interleaving, other optimizations performed are Loading the entire key schedule into the 128-bit %xmm registers. This is done once for per 4-block of data (since 4 blocks of data is processed, when present). The following is loaded: the entire "key schedule" (user input key preprocessed for encryption and decryption). This takes 11, 13, or 15 registers, for AES-128, AES-192, and AES-256, respectively The input data is loaded into another %xmm register The same register contains the output result after encrypting/decrypting Using SSSE 4 instructions (AESNI). Besides the aesenc, aesenclast, aesdec, aesdeclast, aeskeygenassist, and aesimc AESNI instructions, Intel has several other instructions that operate on the 128-bit %xmm registers. Some common instructions for encryption are: pxor exclusive or (very useful), movdqu load/store a %xmm register from/to memory, pshufb shuffle bytes for byte swapping, pclmulqdq carry-less multiply for GCM mode Combining AES encryption/decryption with CBC or CTR modes processing. Instead of loading input data twice (once for AES encryption/decryption, and again for modes (CTR or CBC, for example) processing, the input data is loaded once as both AES and modes operations occur at in the same function Performance Everyone likes pretty color charts, so here they are. I ran these on Solaris 11 running on a Piketon Platform system with a 4-core Intel Clarkdale processor @3.20GHz. Clarkdale which is part of the Westmere processor architecture family. The "before" case is Solaris 11, unmodified. Keep in mind that the "before" case already has been optimized with hand-coded Intel AESNI assembly. The "after" case has combined AES-NI and mode instructions, interleaved 4 blocks at-a-time. « For the first table, lower is better (milliseconds). The first table shows the performance improvement using the Solaris encrypt(1) and decrypt(1) CLI commands. I encrypted and decrypted a 1/2 GByte file on /tmp (swap tmpfs). Encryption improved by about 40% and decryption improved by about 80%. AES-128 is slighty faster than AES-256, as expected. The second table shows more detail timings for CBC, CTR, and ECB modes for the 3 AES key sizes and different data lengths. » The results shown are the percentage improvement as shown by an internal PKCS#11 microbenchmark. And keep in mind the previous baseline code already had optimized AESNI assembly! The keysize (AES-128, 192, or 256) makes little difference in relative percentage improvement (although, of course, AES-128 is faster than AES-256). Larger data sizes show better improvement than 128-byte data. Availability This software is in Solaris 11 FCS. It is available in the 64-bit libcrypto library and the "aes" Solaris kernel module. You must be running hardware that supports AESNI (for example, Intel Westmere and Sandy Bridge, microprocessor architectures). The easiest way to determine if AES-NI is available is with the isainfo(1) command. For example, $ isainfo -v 64-bit amd64 applications pclmulqdq aes sse4.2 sse4.1 ssse3 popcnt tscp ahf cx16 sse3 sse2 sse fxsr mmx cmov amd_sysc cx8 tsc fpu 32-bit i386 applications pclmulqdq aes sse4.2 sse4.1 ssse3 popcnt tscp ahf cx16 sse3 sse2 sse fxsr mmx cmov sep cx8 tsc fpu No special configuration or setup is needed to take advantage of this software. Solaris libraries and kernel automatically determine if it's running on AESNI-capable machines and execute the correctly-tuned software for the current microprocessor. Summary Maximum throughput of AES cipher modes can be achieved by combining AES encryption with modes processing, interleaving encryption of 4 blocks at a time, and using Intel's wide 128-bit %xmm registers and instructions. References "Block cipher modes of operation", Wikipedia Good overview of AES modes (ECB, CBC, CTR, etc.) "Advanced Encryption Standard", Wikipedia "Current Modes" describes NIST-approved block cipher modes (ECB,CBC, CFB, OFB, CCM, GCM)

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  • Few basic Billing facts

    - by Rajesh Sharma
    Quick basic points on Billing: In batch billing, there can be one and ONLY ONE bill for an Account, per Bill Cycle. If an Account has been already billed within the current Bill Cycle's window period, it will not be billed again and will be skipped by the Bill Segment generation program, part of batch eligibility check routine. If an Account does not have any Stopped Service Agreements and you attempt to generate a Bill for that Account that too for a period for which it was already billed, no Bill Segments are generated and a Pending Bill is created for that Account. If a Pending Bill exists for an Account and was generated from a batch, the Account will be re-billed in the next batch run. In contrast, if a Pending Bill exists for an Account and was generated online, the Account will be skipped in the next batch run of the Account's Bill Cycle. Bill generation source, Batch or Online at DB level is determined as following: Batch = CI_BILL.BILL_CYC_CD = {Bill Cycle Code} and CI_BILL.WIN_START_DT = {Window Start Date} Online = CI_BILL.BILL_CYC_CD = "" and CI_BILL.WIN_START_DT IS NULL Bill generation source, Batch or Online from Bill page is determined as following: Batch Online   Closing/Final Bill segment is generated for Stopped Service Agreements and is determined as follows: DB level CI_BSEG.CLOSING_BSEG_SW = "Y" Bill Segment page

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