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  • The Talent Behind Customer Experience

    - by Christina McKeon
    Earlier, I wrote about Powerful Data Lessons from the Presidential Election. A key component of the Obama team’s data analysis deserves its own discussion—the people. Recruiters are probably scrambling to find out who those Obama data crunchers are and lure them into corporations. For the Obama team, these data scientists became a secret ingredient that the competition didn’t have. This team of analysts knew how to hear the signal and ignore the noise, how to segment and target its base, and how to model scenarios and revise plans based on what the data told them. The talent was the difference. As you work to transform your organization to be more customer-centric, don’t forget that talent is a critical element. Journey mapping is a good start to understanding how your talent impacts your customer experiences. Part of journey mapping includes documenting the “on-stage” and “back-stage” systems and touchpoints. When mapping this part of your customers’ journey, include the roles and talent behind the employee actions—both customer facing and further upstream from that customer touchpoint. Know what each of these roles does, how well you are retaining people in these areas, and your plans to fill these open positions in the future. To use data scientists as an example, this job will be in high demand over the next 10 years. The workforce is shrinking, and higher education institutions may not be able to turn out trained data scientists as fast as you need them. You don’t want to be caught with a skills deficit, so consider how you can best plan for the future talent you will need. Have your existing employees make their career aspirations known to you now. You may find you already have employees willing to take on roles that drive better customer experiences. Then develop customer experience talent from within your organization through targeted learning programs. If you know that you will need to go outside the organization, build those candidate relationships now. Nurture the candidates you want to hire and partner with universities, colleges, and trade associations so you can increase the number of qualified candidates in your talent pool.

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  • Oracle is Proud to Sponsor POWER-GEN International Conference

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle is proud to be an exhibitor at the POWER-GEN International Conference - December 11- 13, 2012 POWER-GEN International is the industry leader in providing comprehensive coverage of the trends, technologies and issues facing the generation sector. Displaying a wide variety of products and services, POWER-GEN International represents a horizontal look at the industry with key emphasis on new solutions and innovations for the future. Register today and be sure to visit Oracle in Booth 2663 on the expo floor! For more information on Oracle Primavera’s Enterprise PPM Solutions for Utilities, click here!

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  • Read Oracle Certification Program's December 2012 E-Magazine now!

    - by Harold Green
    Hello Everyone, The big news in this edition of our Oracle Certification E-Magazine is related to a change in the way that exam results are provided at the end of the test (using our CertView tool). This significant process change for the Oracle program sets the stage for tighter integration of candidate information and exam/certifcation results. Additionally, it helps give every certification holder access to important tools available in CertView. The new process was implemented in November and so far it is going very well. Much of the success of this new initiative is due to you (following the new process)! We are continuing to work to expand the functionality of CertView to better help you use your certification as a tool to help improve your career. Also in this issue of the E-Magazine, we are announcing several new offerings. We have a new SQL Tuning certification as well as a new Exam Preparation Seminar. We have continued to release new Exam Preparation Seminars and Exam Preparation Seminar Value Packages and we are receiving good feedback. We hope that you will consider employing one of these seminars to help you prepare for your next certification exam. They are now even available on iPad! READ THE DECEMBER 2012 EDITION HERE Thank you and good luck! Paul Sorensen Sr. Director, Global Certification Programs

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  • Adding Facebook Open Graph Tags to an MVC Application

    - by amaniar
    If you have any kind of share functionality within your application it’s a good practice to add the basic Facebook open graph tags to the header of all pages. For an MVC application this can be as simple as adding these tags to the Head section of the Layouts file.<head> <title>@ViewBag.Title</title> <meta property="og:title" content="@ViewBag.FacebookTitle" /> <meta property="og:type" content="website"/> <meta property="og:url" content="@ViewBag.FacebookUrl"/> <meta property="og:image" content="@ViewBag.FacebookImage"/> <meta property="og:site_name" content="Site Name"/> <meta property="og:description" content="@ViewBag.FacebookDescription"/></head>  These ViewBag properties can then be populated from any action: private ActionResult MyAction() { ViewBag.FacebookDescription = "My Actions Description"; ViewBag.FacebookUrl = "My Full Url"; ViewBag.FacebookTitle = "My Actions Title"; ViewBag.FacebookImage = "My Actions Social Image"; .... } You might want to populate these ViewBag properties with default values when the actions don’t populate them. This can be done in 2 places. 1. In the Layout itself. (check the ViewBag properties and set them if they are empty) @{ ViewBag.FacebookTitle = ViewBag.FacebookTitle ?? "My Default Title"; ViewBag.FacebookUrl = ViewBag.FacebookUrl ?? HttpContext.Current.Request.RawUrl; ViewBag.FacebookImage = ViewBag.FacebookImage ?? "http://www.mysite.com/images/logo_main.png"; ViewBag.FacebookDescription = ViewBag.FacebookDescription ?? "My Default Description"; }  2. Create an action filter and add it to all Controllers or your base controller. public class FacebookActionFilterAttribute : ActionFilterAttribute { public override void OnActionExecuting(ActionExecutingContext filterContext) { var viewBag = filterContext.Controller.ViewBag; viewBag.FacebookDescription = "My Actions Description"; viewBag.FacebookUrl = "My Full Url"; viewBag.FacebookTitle = "My Actions Title"; viewBag.FacebookImage = "My Actions Social Image"; base.OnActionExecuting(filterContext); } } Add attribute to your BaseController. [FacebookActionFilter] public class HomeController : Controller { .... }

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  • Today's Links (6/27/2011)

    - by Bob Rhubart
    2011 Entrepreneurs of the Year, Northern California Region Drake Martinet reports on the new batch of entrepreneurs joining the ranks of Oracle CEO Larry Ellison, Yahoo CEO Carol Bartz and eBay co-founder Pierre Omidyar as the Norther California Region winners of Ernst & Young's Entrepreneurs of the Year awards. Technical Article: Caching Strategies for Oracle Service Bus 11g William Markito Oliveira illustrates how the right caching strategy can make a big difference in application performance. Kscope 11 - Day 1 and 2 Oracle ACE Director Markus Eisele checks in from Long Beach. Kaleidoscope 2011: Sunday’s Symposium And so does Oracle ACE Director Marco Gralike. Yet another GlassFish 3.1.1 promoted build | The Aquarium "This version was carefully designed to be highly compatible with the previous 3.x versions," says Alexis, "thus leaving you with little reasons not to upgrade as soon as it comes out this summer." Using NoSQL database in your Java EE 6 Applications on GlassFish - MongoDB for now! "The NoSQL databases are not intended to be a replacement for the mainstream RDBMS," says Arun Gupta. I have a performance problem | Alan Hargreaves Good (and entertaining) advice from an Australian Solaris and Network Domain TSC* Principal Field Technologist.

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  • The evils of #region

    - by DarrenFieldhouse
    I’m not a big fan of #region, I use it occasionally but generally try to avoid it. It’s always frustrating to open a code file and be presented with nothing but collapsed regions – sure, it looks neat (and lets face, more than a few programmers are a little OCD) but I want to see the code, that’s why I opened the file in the first place! Don’t worry, I’m not going off on a rant, I just want to direct you to a much more level headed explanation of The Problem With Code Folding. I couldn’t agree more.

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  • The Challenges of Corporate Financial Reporting

    - by Di Seghposs
    Many finance professionals face serious challenges in managing and reporting their company’s financial data, despite recent investments in financial reporting systems. Oracle and Accenture launched this research report to help finance professionals better understand the state of corporate financial reporting today, and why recent investments may have fallen short. The study reveals a key central issue: Organizations have been taking a piecemeal—rather than holistic—approach to investing. Without a vision and strategy that addresses process improvement, data integrity, and user adoption software, investments alone will not meet the needs or expectations of most organizations. The research found that the majority of finance teams in 12 countries—including the U.K., USA, France, Germany, Russia, and Spain—have made substantial investments in corporate financial management processes and systems over the last three years. However, many of these solutions, which were expected to improve close, reporting, and filing processes, are ineffective, resulting in a lack of visibility, quality, and confidence in financial data. Download the full report. 

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  • Concurrency Utilities for Java EE Early Draft (JSR 236)

    - by arungupta
    Concurrency Utilities for Java EE is being worked as JSR 236 and has released an Early Draft. It provides concurrency capabilities to Java EE application components without compromising container integrity. Simple (common) and advanced concurrency patterns are easily supported without sacrificing usability. Using Java SE concurrency utilities such as java.util.concurrent API, java.lang.Thread and java.util.Timer in a Java EE application component such as EJB or Servlet are problematic since the container and server have no knowledge of these resources. JSR 236 enables concurrency largely by extending the Concurrency Utilities API developed under JSR-166. This also allows a consistency between Java SE and Java EE concurrency programming model. There are four main programming interfaces available: ManagedExecutorService ManagedScheduledExecutorService ContextService ManagedThreadFactory ManagedExecutorService is a managed version of java.util.concurrent.ExecutorService. The implementations of this interface are provided by the container and accessible using JNDI reference: <resource-env-ref>  <resource-env-ref-name>    concurrent/BatchExecutor  </resource-env-ref-name>  <resource-env-ref-type>    javax.enterprise.concurrent.ManagedExecutorService  </resource-env-ref-type><resource-env-ref> and available as: @Resource(name="concurrent/BatchExecutor")ManagedExecutorService executor; Its recommended to bind the JNDI references in the java:comp/env/concurrent subcontext. The asynchronous tasks that need to be executed need to implement java.lang.Runnable or java.util.concurrent.Callable interface as: public class MyTask implements Runnable { public void run() { // business logic goes here }} OR public class MyTask2 implements Callable<Date> {  public Date call() { // business logic goes here   }} The task is then submitted to the executor using one of the submit method that return a Future instance. The Future represents the result of the task and can also be used to check if the task is complete or wait for its completion. Future<String> future = executor.submit(new MyTask(), String.class);. . .String result = future.get(); Another example to submit tasks is: class MyTask implements Callback<Long> { . . . }class MyTask2 implements Callback<Date> { . . . }ArrayList<Callable> tasks = new ArrayList<();tasks.add(new MyTask());tasks.add(new MyTask2());List<Future<Object>> result = executor.invokeAll(tasks); The ManagedExecutorService may be configured for different properties such as: Hung Task Threshold: Time in milliseconds that a task can execute before it is considered hung Pool Info Core Size: Number of threads to keep alive Maximum Size: Maximum number of threads allowed in the pool Keep Alive: Time to allow threads to remain idle when # of threads > Core Size Work Queue Capacity: # of tasks that can be stored in inbound buffer Thread Use: Application intend to run short vs long-running tasks, accordingly pooled or daemon threads are picked ManagedScheduledExecutorService adds delay and periodic task running capabilities to ManagedExecutorService. The implementations of this interface are provided by the container and accessible using JNDI reference: <resource-env-ref>  <resource-env-ref-name>    concurrent/BatchExecutor  </resource-env-ref-name>  <resource-env-ref-type>    javax.enterprise.concurrent.ManagedExecutorService  </resource-env-ref-type><resource-env-ref> and available as: @Resource(name="concurrent/timedExecutor")ManagedExecutorService executor; And then the tasks are submitted using submit, invokeXXX or scheduleXXX methods. ScheduledFuture<?> future = executor.schedule(new MyTask(), 5, TimeUnit.SECONDS); This will create and execute a one-shot action that becomes enabled after 5 seconds of delay. More control is possible using one of the newly added methods: MyTaskListener implements ManagedTaskListener {  public void taskStarting(...) { . . . }  public void taskSubmitted(...) { . . . }  public void taskDone(...) { . . . }  public void taskAborted(...) { . . . } }ScheduledFuture<?> future = executor.schedule(new MyTask(), 5, TimeUnit.SECONDS, new MyTaskListener()); Here, ManagedTaskListener is used to monitor the state of a task's future. ManagedThreadFactory provides a method for creating threads for execution in a managed environment. A simple usage is: @Resource(name="concurrent/myThreadFactory")ManagedThreadFactory factory;. . .Thread thread = factory.newThread(new Runnable() { . . . }); concurrent/myThreadFactory is a JNDI resource. There is lot of interesting content in the Early Draft, download it, and read yourself. The implementation will be made available soon and also be integrated in GlassFish 4 as well. Some references for further exploring ... Javadoc Early Draft Specification concurrency-ee-spec.java.net [email protected]

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  • Nokia Windows Phone 8 App Collection

    - by Tim Murphy
    I recently upgraded to a Nokia Lumia 920.  Along with it came the availability of a number of Nokia developed apps or apps that Nokia has made available from other developers.  Below is a summary of some of the ones that I have used to this point.  There are quite a few of them so I won’t be covering everything that is available. Nokia Maps I am quite pleased with the accuracy of Nokia Maps and not having to tap the screen for each turn any more.  The information on the screen is quite good as well.  The couple of improvements I would like to see are for the voice directions to include which street or exit you need to use and improve the search accuracy.  Bing maps had much better search results in my opinion. Nokia Drive This one really had me confused when I first setup the phone.  I was driving down the road and suddenly I am getting notification tones, but there were no visual notifications on the phone.  It seems that in their infinite wisdom Nokia thinks I don’t know when I am going over the speed limit and need to be told. ESPN I really liked my ESPN app on Windows Phone 7.5, but I am not getting the type of experience I was looking for out of this app.  While it allows me to pick my favorite teams, but there isn’t a pivot page or panorama page that shows a summary of my favorite teams.  I have also found that the live tile don’t update very often.  Over all I am rather disappointed compared app produced by ESPN. Smart Shoot I really need to get the kids to let me use this on.  I like the concept, but I need to spend more time with it.  The idea how running the camera through a continuous shooting mode and then picking the best is something that I have done with my DSLR and am glad to see it available here. Cinemagraph Here is a fun filter.  It doesn’t have the most accurate editing features, but it is fun to stop certain parts of a scene and let other parts move.  As a test I stopped the traffic on the highway and let the traffic on the frontage road flow.  It makes for a fun effect.  If nothing else it could be great for sending prank animations to your friends. YouSendIt I have only briefly touched this application.  What I don’t understand is why it is needed.  Most of the functionality seems to be similar to SkyDrive and it gives you less storage.  They only feature that seems to differentiate the app is the signature capability. Creative Studio This app has some nice quick edits, but it is not very comprehensive.  I am also not to thrilled with the user experience.  It puts you though an initial color cast series that I’m not sure why it is there.  Discovery of the remaining adjustments isn’t that great.  In the end I found myself wanting Thumbia back. Panorama This is one of the apps that I like.  I found it easy to use as it guides you with a target circle that you center for it to take the next pictures.  It also stitches the images with amazing speed.  The one thing I wish it had was the capability to turn the phone into portrait orientation and do a taller panorama.  Perhaps we will see this in the future. Nokia Music After getting over the missing album art I found that there were a number of missing features with this app as well.  I have a Zune HD and I am used to being able to go through my collection and adding songs, albums or artists to my now playing.  There also doesn’t seem to be a way to manage playlists that I have seen yet.  Other than that the UI is familiar and it give Nokia City Lens Augmented reality is a cool concept, but I still haven’t seen it implemented in a compelling fashion beyond a demo at TED a couple of years ago.  The app still leaves me wanting as well.  It does give an interesting toy.  It gives you the ability to look for general categories and see general direction and clusters of locations.  I think as this concept is better thought out it will become more compelling. Nokia Trailers I don’t know how often I will use this app, but I do like being able to see what movies are being promoted.  I can’t wait for The Hobbit to come out and the trailer was just what the doctor ordered.  I can see coming back to this app from time to time. PhotoBeamer PhotoBeamer is a strange beast that needs a better instruction manual.  It seems a lot like magic but very confusing.  I need some more testing, but I don’t think this is something that most people are going to understand quickly and may give up before getting it to work.  I may put an update here after playing with it further. Ringtone Maker The app was just published and it didn’t work very well for me. It couldn’t find 95% of the songs that Nokia Music was playing for me and crashed several times.  It also had songs named wrong that when I checked them in Nokia Music they were fine.  This app looks like it has a long way to go. Summary In all I think that Nokia is offering a well rounded set of initial applications that can get any new owner started.  There is definitely room for improvement in all of these apps.  The main need is usability upgrades.  I would guess that with feedback from users they will come up to acceptable levels.  Try them out and see if you agree. del.icio.us Tags: Windows Phone,Nokia,Lumia,Nokia Apps,ESPN,PhotoBeamer,City Lens,YouSendIt,Drive,Maps

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  • Microsoft WPC 12&ndash;Predictions

    - by D'Arcy Lussier
    Let me start by saying I have absolutely no inside knowledge, neither through the MVP program or any other means, that is fuelling what I’m about to write. This is entirely conjecture fuelled by speculation and too much Soporro beer at a fantastic Japanese restaurant tonight. Still, I present to you… D’Arcy’s Worldwide Partner Conference 2012 Predictions!!! So what can we expect to be announced at this year’s WPC? Much more than last year I’m hoping! Last year was sort of encouraging the troops to carry on with the Windows 7 messaging even with Windows 8 looming in the distance. It also showed Microsoft’s slant towards Private Cloud in addition to Azure. This year, we’re going to see a shift to a battle cry – Windows 8 is Coming, Windows 8 is Coming! I expect we’re going to hear an RTM date for Windows 8 from Steve Ballmer tomorrow, in addition to dates surrounding Windows Server 2012. We’ll also hear some announcement around Windows Phone 8, but I’m not really sure what – that whole piece is still quite muddy; are we going to actually *see* Windows Phone 8 devices this week? That would be great, but I imagine those types of announcements might be left for Build. Speaking of Build, I’m expecting an announcement on a date for a Build conference this Fall, probably late October. If any announcements are going to be made around Office 15, the schedule isn’t hinting at it. In fact, other than Office 365 there’s not much mention of Office in the conference sessions – either a red herring, or telling that Microsoft has another announcement coming later. The tagline of the conference is “A New Era. Together.” It’s obvious Microsoft is wanting to leverage WPC to rally their partners to carry the Windows 8 banner into the field of battle this fall when it ships. D

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  • WF4 &ndash; Guess the number game!

    - by MarkPearl
    I posted yesterday how really good WF4 was looking. Today I thought I would show some real basics that I was able to figure out. This will be a simple example, I am going to make a flowchart workflow – which will prompt the user to guess the number until they guess the right number. Lets begin… Make a new project and make it a Workflow console Application. Then select the Workflow file and drag a FlowChart (2) to point 3. This will now show a green start circle in the designer form. We are going to work with primitives to start with. We are now going to drag a few objects onto the Workflow, We drag the WriteLine, Assign & Decision items onto the designer. Once they are dragged onto the designer we will want to link them up. The order that they are linked is critical since this will determine the order of the solution. In this case, we want the system to first ask “Guess a number”, then to wait for the user to input some code, and then to display “You got it” if they got it right, and “Try again” if they got it wrong. So we now link the arrows to the objects. This is done by moving the mouse pointer over the start objects and clicking on one of the toggles and then dragging it to the next object and releasing the button over one of the toggles. This will place an arrow from the source object to the target object. Okay… pretty simple stuff – now we just need these primitive objects to do stuff. Lets start with the WriteLine primitive. We place the text in inverted commas in the Text field. Because this field accepts any valid VB expression we could have put variables etc. in there if we wanted to. The next thing we want to do is allow the user to input a number. This brings up an interesting problem, if a user were to type in a number, there would need to be someway to declare a variable to hold that value for the life of the workflow. We can achieve this by declaring a variable. To declare a variable, move your cursor over the variables tab at the bottom of the workflow, and then type the name of the new variable in the “Create Variable” field and set it as shown in the image above. Now that we have a variable, we want to call the Console.Readline method and assign the inputted value from the Console to that variable. The code that cannot be seen is actually this – Convert.ToInt32(Console.ReadLine()) We now have a workflow that first prompts the user for a number, then allows the user to type in a number. We are almost done, we just need to make the system react to the value inputted. There are a few ways we could do this, I am going to use the Decision item. So select the Decision object on the designer and then view its properties (F4 for me), and in the condition field place a condition. For simplicity sake I have decided that if the user guesses 10, they will have guessed the number. This is now the completed workflow. Its really easy to understand and shows some really powerful principles for Business applications. You can run the application and see what it does. Imagine writing business solutions that do not worry about the exact flow of objects, but simply allows a business analyst or someone to configure the solution to work exactly as the business rules would dictate. And if the rules changed six months later all they would need to do is re-drag some of the flows. Now I do not know if WF4 will allow for this, but it feels like it is a step in the right direct.

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  • Visual studio 2010 sp1 beta javascript formating

    - by anirudha
    currently in visual studio you find that in MVC3 razor based project their is no way to format javascript. well no problem a great sollution is http://jsbeautifier.org/ it’s make javascript code pretty cool and better like Visual studio do. if you have some security issue that watch out that it’s work without posting code to server by postback or ajax request. if you feel more then get the code and use them offline

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  • For business information and web traffic T4 and Solaris 11 stand head and shoulders above the crowd

    - by rituchhibber
    Everyone is talking about encryption of business information and web traffic. T4 and Solaris 11 stand head and shoulders above the crowd. Each T4 chip has 8 crypto accelerators inside the chip - that means there are 32 in a T4-4.  These are faster and offer more algorithms than almost all standalone devices and it is all free with T4!  What are you waiting for?Please contact Lucy Hillman or Graham Scattergood for more details.Your weekly tea time soundbite of the latest UK news, updates and initiatives on the SPARC T Series servers. T4 good news, best practice and feedback is always welcome.

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  • T4 Implementation Boot Camp

    - by mseika
    T4 Implementation Boot Camp Monday 17th - Tuesday 18th September 9.30 – 16-30 Designed to help you prepare to take the SPARC T4-Based Server Installation Essentials (1Z1-597) exam this two-day Boot Camp is for hardware services/installation engineers with server installations experience who have solid expertise in Oracle Solaris. The SPARC T4-Based Server Installation Essentials Boot Camp consists of five topics: SPARC T4 Server Overview Describes the T4 processor architecture, server architecture, target workloads and its cryptographic and virtualisation capabilities. Oracle Enterprise Installation Standards (EIS) Describes the Oracle Enterprise Installation methodology and explains how and why this makes for an easier, safer and more reliable installation. SPARC T4 Server Installation Describes the actual process of physically installing the server, including testing and validation. Oracle VM Server for SPARC Describes how to install and setup logical domains on a T4 server. SPARC T4 Server Maintenance and Diagnostics Describes how to configure, maintain and upgrade the components in a T4 server. Please register here

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  • Drive

    - by erikanollwebb
    Picking up where we left off, let's summarize.  People have both intrinsic motivation and extrinsic motivation, and whether reward works depends a bit on what you are rewarding.  Rewards don't decreased intrinsic motivation provided you know what you are getting and why, and when you reward high performance.  But as anyone who has watched the great animation of Dan Pink's TED talk knows, even that doesn't tell the whole story.  Although people may not be less intrinsically motivated by rewards, the impact of rewards on actual performance is a really odd questions.  Larger rewards don't necessarily lead to better performance and in fact, some times lead to worse performance.  Pink argues that people are driven and engaged when they have autonomy, mastery and purpose.  If they can self-direct and can be good at what they do and have a sense of purpose for what they are doing, they show the highest engagement.   (Personally, I would add progress to the list.  My experience is that if you have autonomy, mastery and a sense of purpose but don't get a feeling that you are making any progress day to day, your level of engagement will drop rapidly.) So Pink is arguing if we could set up work so that people have a sense of purpose in what they do, have some autonomy and the ability to build mastery, you'll have better companies.  And that's probably true in a lot of ways, but there's a problem.  Sometimes, you have things you need to do but maybe you don't really want to do.  Or that you don't really see the point of.  Or that doesn't have a lot of value to you at the end of the day.  Then what does a company do?  Let me give you an example.  I've worked on some customer relationship management (CRM) tools over the years and done user research with sales people to try and understand their world.  And there's a funny thing about sales tools in CRM.  Sometimes what the company wants a sales person to do is at odds with what a sales person thinks is useful to them.  For example, companies would like to know who a sales person talked to at the company and the person level.  They'd like to know what they talked about, when, and whether the deals closed.  Those metrics would help you build a better sales force and understand what works and what does not.  But sales people see that as busy work that doesn't add any value to their ability to sell.  So you have a sales person who has a lot of autonomy, they like to do things that improve their ability to sell and they usually feel a sense of purpose--the group is trying to make a quota!  That quota will help the company succeed!  But then you have tasks that they don't think fit into that equation.  The company would like to know more about what makes them successful and get metrics on what they do and frankly, have a record of what they do in case they leave, but the sales person thinks it's a waste of time to put all that information into a sales application. They have drive, just not for all the things the company would like.   You could punish them for not entering the information, or you could try to reward them for doing it, but you still have an imperfect model of engagement.  Ideally, you'd like them to want to do it.  If they want to do it, if they are motivated to do it, then the company wins.  If *something* about it is rewarding to them, then they are more engaged and more likely to do it.  So the question becomes, how do you create that interest to do something?

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  • Introduction to JBatch

    - by reza_rahman
    It seems batch processing is moving more and more into the realm of the Java developer. In recognition of this fact, JBatch (aka Java Batch, JSR 352, Batch Applications for the Java Platform) was added to Java EE 7. In a recent article JBatch specification lead Chris Vignola of IBM provides a high level overview of the API. He discusses the core concepts/motivation, the Job Specification Language, the reader-processor-writer pattern, job operator, job repository, chunking, packaging, partitions, split/flow and the like. You can also check out the official specification yourself or try things out with the newly released Java EE 7 SDK.

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  • NINTENDO, EDCON and ALLEGIS GROUP @ Oracle Open World 2012 Conference Session (CON9418): The Business Case for Oracle Exalogic: A Customer Perspective

    - by Sanjeev Sharma
     Are you looking to deliver breakthrough performance for packaged and custom  applications? For many front-office applications such as Oracle WebCenter Sites, Oracle Transportation Management, and Oracle’s ATG and Siebel product families,  improved  performance leads directly to greater revenue or cost savings from the business - a  compelling  proposition. For back-office applications, improved performance has tangible benefits  in terms of  footprint reductions. For all applications, Oracle Exalogic and Oracle Exadata provide an engineered solution that provides shorter time to value and lower operational costs.  Edcon is a leading clothing, footwear and textiles (CFT) retailing group in southern Africa trading through a range of retail formats. The Company has grown from opening it's first store in 1929, to ten retail brands trading in over 1000 stores in South Africa, Botswana, Namibia, Swaziland and Lesotho. Edcon's retail business has, through recent acquisitions, added top stationery and houseware brands as well as general merchandise to its CFT portfolio. Edcon was looking to consolidate their existing middleware components (Weblogic and Oracle SOA) and retail applications (Retek, Siebel and E-Business Suite) on a common platform and turned to Oracle Exalogic. With Oracle Exalogic, Edcon is able to derive significant HW CAPEX savings, improve response-time of core business applications and mitigate operating risk. Hear senior business leaders from Nintendo, Edcon and Allegis Group discuss how the business value of  leveraging Oracle Exalogic at the following conference session at Oracle Open World 2012: Session:  CON9418 - The Business Case for Oracle Exalogic: A Customer PerspectiveDate: Monday, 1 Oct, 2012Time: 1:45 pm - 2:45 pm (PST)Venue: Moscone South (306)

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  • Oracle Linux Partner Pavilion Spotlight - Part II

    - by Ted Davis
    As we draw closer to the first day of Oracle OpenWorld, starting in less than a week, we continue to showcase some of our premier partners exhibiting in the Oracle Linux Partner Pavilion ( Booth #1033). We have Independent Hardware Vendors, Independent Software Vendors and Systems Integrators that show the breadth of support in the Oracle Linux and Oracle VM ecosystem. In today's post we highlight three additional Oracle Linux / Oracle VM Partners from the pavilion. Micro Focus delivers mainframe solutions software and software delivery tools with its Borland products. These tools are grouped under the following solutions: Analysis and testing tools for JDeveloper Micro Focus Enterprise Analyzer is key to the success of application overhaul and modernization strategies by ensuring that they are based on a solid knowledge foundation. It reveals the reality of enterprise application portfolios and the detailed constructs of business applications. COBOL for Oracle Database, Oracle Linux, and Tuxedo Micro Focus Visual COBOL delivers the next generation of COBOL development and deployment. Itbrings the productivity of the Eclipse IDE to COBOL, and provides the ability to deploy key business critical COBOL applications to Oracle Linux both natively and under a JVM. Migration and Modernization tooling for mainframes Enterprise application knowledge, development, test and workload re-hosting tools significantly improves the efficiency of business application delivery, enabling CIOs and IT leaders to modernize application portfolios and target platforms such as Oracle Linux. When it comes to Oracle Linux database environments, supporting high transaction rates with minimal response times is no longer just a goal. It’s a strategic imperative. The “data deluge” is impacting the ability of databases and other strategic applications to access data and provide real-time analytics and reporting. As such, customer demand for accelerated application performance is increasing. Visit LSI at the Oracle Linux Pavilion, #733, to find out how LSI Nytro Application Acceleration products are designed from the ground up for database acceleration. Our intelligent solid-state storage solutions help to eliminate I/O bottlenecks, increase throughput and enable Oracle customers achieve the highest levels of DB performance. Accelerate Your Exadata Success With Teleran. Teleran’s software solutions for Oracle Exadata and Oracle Database reduce the cost, time and effort of migrating and consolidating applications on Exadata. In addition Teleran delivers visibility and control solutions for BI/data warehouse performance and user management that ensure service levels and cost efficiency.Teleran will demonstrate these solutions at the Oracle Open World Linux Pavilion: Consolidation Accelerator - Reduces the cost, time and risk ofof migrating and consolidation applications on Exadata. Application Readiness – Identifies legacy application performance enhancements needed to take advantage of Exadata performance features Workload Accelerator – Identifies and clusters workloads for faster performance on Exadata Application Visibility and Control - Improves performance, user productivity, and alignment to business objectives while reducing support and resource costs. Thanks for reading today's Partner Spotlight. Three more partners will be highlighted tomorrow. If you missed our first Partner Spotlight check it out here.

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  • New RUP Patch for iSupplier Portal, Sourcing and Supplier Lifecycle Management (SLM)

    - by LuciaC
    Just released - the 12.1.3 Rollup (RUP) Patch 17525552:R12.PRC_PF.B for iSupplier Portal, Sourcing and Supplier Lifecycle Management (SLM). Who should apply this patch? Anyone that is on Release 12.1.3 and is using  iSupplier Portal, Sourcing or Supplier Lifecycle Management (SLM) functionality. The following areas have had major fixes: Prospective Supplier Guided Navigation: The train-navigation is introduced for prospective supplier registration so that prospective suppliers can see all steps needed to successfully register themselves. Supplier Registration Workflow Enhancement: With this release, provided the Approval Management Engine (AME) action required notifications for supplier approval, so that all workflow related features can be enabled. Vacation rules can be set, approvals can be forwarded and more information can be requested through the notification itself.  Additionally AME parallel Approval support for Supplier Registration approvals has been added. Reinstate Supplier Request: Allow buyer to reopen/reinstate the rejected supplier. Supplier is able to access their previously rejected registration again and make changes and resubmit request. Contact Address Association: The prospective supplier is allowed to associate addresses with contacts (including Primary) during the prospective supplier registration process. Primary Contact Enhancement: The prospective supplier can be registered without creating a user account for the primary contact. Mandatory Attributes: In the negotiation requirement creation page, the lookup meaning of 'Internal' has been changed to 'Internal Optional', and a new lookup value with meaning as 'Internal Required' has been added. The values available in the 'Type' dropdown now are Display Only, Internal Optional, Internal Required, Supplier Optional and Supplier Required.  So now during supplier evaluations, internal user response can be set as mandatory by using Internal Required type during requirement creation. Notifications to Supplier:  When the supplier saves and submits their supplier registration request, then a notification with a registration status page link will be sent for further access.  When the buyer approves, rejects or returns the request, the supplier will be notified in an email with the current status. There are also 10 major enhancements included in this RUP. For information about this RUP; including, the fixes and enhancements included, how to access and apply the patch, performing an impact analysis on your system, and testing recommendations, see Doc ID 1591198.1.  Don’t delay apply the patch today!

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  • Groovy Grapes in NetBeans IDE

    - by Geertjan
    The start of Groovy Grapes support in NetBeans IDE. Below you see a pure Groovy project, with the Groovy JAR and the Ivy JAR automatically on its classpath. There's also a Groovy script that makes use of a @Grab annotation. In the bottom left, in the Services window, you also see a Grape Repository browser, i.e., showing you the JARs that are currently in ".groovy/grapes". Click the images below to get a better look at them. Next, you see what happens when the project is run. The @Grab annotation automatically starts downloading the JARs that are needed and puts them into the ".groovy/grapes" folder. However, the "no suitable classloader found for grab" error message (which Google shows is a problem for lots of developers) prevents the application from running successfully: The final screenshot shows that I've put the JARs that I need onto the classpath of the project. I did that manually, hoping to learn from the NetBeans Maven project or the NetBeans Gradle project how to do that automatically. Also note that the @Grab annotation has been commented out. Now the error message about the classloader is avoided and the project runs. What needs to happen for Groovy Grapes support to be complete in NetBeans IDE: Figure out how to add the downloaded JARs to the project classpath automatically. Fix the refresh problem in the Grape Repository browser, i.e., right now the refresh doesn't happen automatically yet. Hopefully find a way to get around the grab classloader problem, i.e., it's not ideal that one needs to comment out the annotation. Let the user specify a different Grape repository, i.e., right now ".groovy/grapes" is assumed, but the user should be able to point the repository browser to something different. Maybe there should be support for multiple Grape repositories? Comments/feedback/help is welcome.

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  • Free E-Book - Testing for Continuous Delivery with Visual Studio 2012

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/11/05/free-e-book---testing-for-continuous-delivery-with-visual-studio.aspx At http://msdn.microsoft.com/en-us/library/jj159345.aspx, Microsoft Press are offering the free e-Book, Testing for Continuous Delivery with Visual Studio 2012. "As more software projects adopt a continuous delivery cycle, testing threatens to be the bottleneck in the process. Agile development frequently revisits each part of the source code, but every change requires a re-test of the product. While the skills of the manual tester are vital, purely manual testing can't keep up. Visual Studio 2012 provides many features that remove roadblocks in the testing and debugging process and also help speed up and automate re-testing. " (Please ignore the click to look inside!)

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  • APress Deal of the Day 7/Nov/2013 - Pro Team Foundation Service

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/11/07/apress-deal-of-the-day-7nov2013---pro-team-foundation.aspx Today's $10 deal of the day from APress at http://www.apress.com/9781430259954 is Pro Team Foundation Service "Pro Team Foundation Service gives you a jump start into Microsoft’s cloud-based ALM platform, taking you through the different stages of software development. Every project needs to plan, develop, test and release software and with agile practices often at a higher pace than ever before"

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  • What If I Don't Get An Exam Results Email Alert?

    - by Brandye Barrington
    Exam results are available directly from Oracle's certification portal, CertView. This requires candidates to authenticate their CertView accounts before being able to access their exam results. The Oracle Certification team has developed a series of videos to help candidates through this process.  YOUR QUESTIONS ANSWERED FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: Accessing Exam Results in CertView FAQ: How Will I Know When My Exam Results Are Available? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored?

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  • Microsoft Dog Food Days

    - by Chris Haaker
    There is a free two-day event called "Dog Food Conference 2012" being held at the Microsoft offices in Columbus, Ohio (home to my beloved Ohio State Buckeyes) that looks to be promising. It covers a wide-array of technologies with a Microsoft focus and some other things pertinent to the IT community. From the site: "This is a local conference by community IT professionals showcasing Microsoft technologies. There will be speakers from MS Gold Certified Partners, MS MVPs, IT authors, community leads, and MS Corp subject matter experts."

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  • IDC Recommends Oracle Solaris 11

    - by user12611852
    IDC published a research report this week on Oracle Solaris 11 and described it as "Delivering unique value."  The report emphasizes the ability of Oracle Solaris to scale up and provide a mission critical platform for a wide variety of computing. Solaris built-in server and network virtualization helps to lower costs and enable consolidation while reducing administration costs and risks. Learn more about Oracle Solaris and the recently announced 11.1 update. In their conclusion, IDC reports: Today, Oracle is a multi-OS vendor that is adjusting to the opportunities presented by a significantly expanded product portfolio. The company has a long history of supporting Unix operating systems with its broad product portfolio, but the main difference is that now Oracle has direct control over the destiny of the Solaris operating system. The company has made a strong commitment to Solaris on both SPARC and x86 systems, as well as to Linux on x86 systems, and expects to continue to enhance Oracle Solaris 11 with update releases once a year as well as Solaris 12, which is already on the road map. Oracle is working to help its customers understand its strong commitment to Oracle Solaris and the product's role as a single operating system that runs on both SPARC and x86 processors. While Oracle Solaris and Oracle Linux are critical assets, the company's crown jewel is the deep collection of software that runs on top of both Oracle Solaris and Oracle Linux, software that creates a robust application environment. The continuing integration and optimization of the software and hardware stack is a differentiator for Oracle and for customers that run an Oracle Solaris stack.

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