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• To refund or not to refund this client?

  - by Mahalia Samuels

  I'd really appreciate your advice on an ongoing project. I presented my client with a proposal and design samples which he approved, and he paid in full instead of the 50% upfront deposit as I'd given him a generous discount. He was then slow in furnishing me with some of the content, but once we did, he expected the website to be finished immediately which was not possible. Because he needed it done urgently, we agreed to try to get it done about 10 working days after the content was provided, but the developer who was helping me let me down. The next week, I completed the website myself and uploaded it to the server on a Friday afternoon. He then calls and texts me on following Sunday while I'm at church to say it's not online (there was probably a problem with his browser). The next morning, I received an email from him demanding a full refund within two days because he couldn't see the website (even though it was live, and I tested it on multiple browsers, a different computer and my phone), and he called me shouting at me because he couldn't access it. Finally when he was able to access it, he was unhappy with a certain detail regarding the slideshow which I began fixing and which was done the next day. He then referred me to another website and said he wanted it to look similar but not identical to it in terms of the layout. He also now wanted to add more features which were not in the original design. I got a designer to work on a new design which I sent to him for review, which if approved would be completed by 15 October, and he approved it last Thursday. He then called me yesterday to say that he wanted to change the design - he only approved it out of impatience. He now wants the website to be more similar to the other website he referred me to and he wants it done before the 15th! Then, he says to me that other people have done websites for him in three days - website's he's complained to me about for lacking dimension because they were just premium themes, whereas we'd designed and coded from scratch. I'm thinking of finishing the website but refunding him in full (or at least the refundable 50%) less domain registration and other non-refundable amounts, just to avoid further escalation of this matter and having him call me next week and say he wants to change it again. These are the applicable terms and conditions as laid out in the agreement: Total amount due for this project is Amount A. Client shall pay Consultant a deposit of Amount B (50% of total amount due for project) in advance before any work commences on the Project. The balance is due within 7 working days of completion of project. Deposit is non-refundable. Should client opt to host elsewhere, applicable transferral fee of Amount C will apply. Estimated project completion time frame is 14 to 30 days from the date Client furnishes Consultant with Brief and all other required media and data, provided that Client has made payment to secure the project. Consultant will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials, or last minute changes and excessive changes may cause subsequent delays. Client delays could result in significant delays in delivery of finished work. Major changes in client input or direction or brief will be charged at normal rates. Any work the Client wishes Consultant to create, which is not specified in the attached Proposal will be considered an additional service. Client agrees to pay Consultant for any additional expenses or additional services not included in the attached quotation and proposal if requested by the Client. Web design credit in the name of the Consultant, and link to Consultant’s website shall be placed on the footer of the final Website. Either party may terminate this Agreement by giving 7 days written notice to the other of such termination. In the event that Work is postponed or terminated at the request of the Client, Consultant shall have the right to bill pro rata at full rates for work completed through the date of that request, while reserving all rights under this Agreement. If additional payment is due, this shall be payable within seven days of the Client's written notification to stop work. In the event of termination, the Client shall also pay any expenses incurred by Consultant and the Consultant shall own all rights to the Work. Advice please?

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• Knowing your user is key--Part 1: Motivation

  - by erikanollwebb

  I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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• Null Values And The T-SQL IN Operator

  - by Jesse

  I came across some unexpected behavior while troubleshooting a failing test the other day that took me long enough to figure out that I thought it was worth sharing here. I finally traced the failing test back to a SELECT statement in a stored procedure that was using the IN t-sql operator to exclude a certain set of values. Here’s a very simple example table to illustrate the issue: Customers CustomerId INT, NOT NULL, Primary Key CustomerName nvarchar(100) NOT NULL SalesRegionId INT NULL   The ‘SalesRegionId’ column contains a number representing the sales region that the customer belongs to. This column is nullable because new customers get created all the time but assigning them to sales regions is a process that is handled by a regional manager on a periodic basis. For the purposes of this example, the Customers table currently has the following rows: CustomerId CustomerName SalesRegionId 1 Customer A 1 2 Customer B NULL 3 Customer C 4 4 Customer D 2 5 Customer E 3   How could we write a query against this table for all customers that are NOT in sales regions 2 or 4? You might try something like this: 1: SELECT 2: CustomerId, 3: CustomerName, 4: SalesRegionId 5: FROM Customers 6: WHERE SalesRegionId NOT IN (2,4)   Will this work? In short, no; at least not in the way that you might expect. Here’s what this query will return given the example data we’re working with: CustomerId CustomerName SalesRegionId 1 Customer A 1 5 Customer E 5   I was expecting that this query would also return ‘Customer B’, since that customer has a NULL SalesRegionId. In my mind, having a customer with no sales region should be included in a set of customers that are not in sales regions 2 or 4.When I first started troubleshooting my issue I made note of the fact that this query should probably be re-written without the NOT IN clause, but I didn’t suspect that the NOT IN clause was actually the source of the issue. This particular query was only one minor piece in a much larger process that was being exercised via an automated integration test and I simply made a poor assumption that the NOT IN would work the way that I thought it should. So why doesn’t this work the way that I thought it should? From the MSDN documentation on the t-sql IN operator: If the value of test_expression is equal to any value returned by subquery or is equal to any expression from the comma-separated list, the result value is TRUE; otherwise, the result value is FALSE. Using NOT IN negates the subquery value or expression. The key phrase out of that quote is, “… is equal to any expression from the comma-separated list…”. The NULL SalesRegionId isn’t included in the NOT IN because of how NULL values are handled in equality comparisons. From the MSDN documentation on ANSI_NULLS: The SQL-92 standard requires that an equals (=) or not equal to (<>) comparison against a null value evaluates to FALSE. When SET ANSI_NULLS is ON, a SELECT statement using WHERE column_name = NULL returns zero rows even if there are null values in column_name. A SELECT statement using WHERE column_name <> NULL returns zero rows even if there are nonnull values in column_name. In fact, the MSDN documentation on the IN operator includes the following blurb about using NULL values in IN sub-queries or expressions that are used with the IN operator: Any null values returned by subquery or expression that are compared to test_expression using IN or NOT IN return UNKNOWN. Using null values in together with IN or NOT IN can produce unexpected results. If I were to include a ‘SET ANSI_NULLS OFF’ command right above my SELECT statement I would get ‘Customer B’ returned in the results, but that’s definitely not the right way to deal with this. We could re-write the query to explicitly include the NULL value in the WHERE clause: 1: SELECT 2: CustomerId, 3: CustomerName, 4: SalesRegionId 5: FROM Customers 6: WHERE (SalesRegionId NOT IN (2,4) OR SalesRegionId IS NULL)   This query works and properly includes ‘Customer B’ in the results, but I ultimately opted to re-write the query using a LEFT OUTER JOIN against a table variable containing all of the values that I wanted to exclude because, in my case, there could potentially be several hundred values to be excluded. If we were to apply the same refactoring to our simple sales region example we’d end up with: 1: DECLARE @regionsToIgnore TABLE (IgnoredRegionId INT) 2: INSERT @regionsToIgnore values (2),(4) 3:  4: SELECT 5: c.CustomerId, 6: c.CustomerName, 7: c.SalesRegionId 8: FROM Customers c 9: LEFT OUTER JOIN @regionsToIgnore r ON r.IgnoredRegionId = c.SalesRegionId 10: WHERE r.IgnoredRegionId IS NULL By performing a LEFT OUTER JOIN from Customers to the @regionsToIgnore table variable we can simply exclude any rows where the IgnoredRegionId is null, as those represent customers that DO NOT appear in the ignored regions list. This approach will likely perform better if the number of sales regions to ignore gets very large and it also will correctly include any customers that do not yet have a sales region.

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• CodePlex Daily Summary for Saturday, March 24, 2012

  CodePlex Daily Summary for Saturday, March 24, 2012Popular Releasesmenu4web: menu4web 0.0.3: menu4web 0.0.3Craig's Utility Library: Craig's Utility Library 3.1: This update adds about 60 new extension methods, a couple of new classes, and a number of fixes including: Additions Added DateSpan class Added GenericDelimited class Random additions Added static thread friendly version of Random.Next called ThreadSafeNext. AOP Manager additions Added Destroy function to AOPManager (clears out all data so system can be recreated. Really only useful for testing...) ORM additions Added PagedCommand and PageCount functions to ObjectBaseClass (same as M...SQL Monitor - managing sql server performance: SQLMon 4.2 alpha 14: 1. improved accuracy of logic fault checking in analysisMapWindow 6 Desktop GIS: MapWindow 6.1.1: MapWindow 6 Desktop GIS is an open source desktop GIS for Microsoft Windows that is built upon the DotSpatial Library. This release requires .Net 4 (Client Profile). Are you a software developer?Instead of downloading MapWindow for development purposes, get started with with the DotSpatial templateDotSpatial: DotSpatial 1.1: This is a Minor Release. See the changes in the issue tracker. Minimal -- includes DotSpatial core and essential extensions Extended -- includes debugging symbols and additional extensions Just want to run the software? End user (non-programmer) version available branded as MapWindow Want to add your own feature? Develop a plugin, using the template and contribute to the extension feed (you can also write extensions that you distribute in other ways). Components are available as NuGet pa...Indiefreaks Game Framework: 0.9.2.0: Feature: Added SunBurn engine v2.0.18.7 support (doesn't support versions below). Feature: Added GammaCorrection Post processor to allow developers or even players to tweak the Gamma of the game depending on their screen (courtesy of bamyazi) Feature: Added Windows, Xbox 360 & WP7 enabled StorageManager (based on Nick Gravelyn's EasyStorage) to read/write files for player or game data. Feature: Added VirtualGamePad feature for WP7 allowing developers to define Touch areas on screen and mapped...Code for Rapid C# Windows Development eBook + LINQPad and Data Tools: LLBLGen LINQPad Data Context Driver Version 2.1: Sixth release of a LLBLGen Pro Typed Data Context Driver for LINQPad. For LLBLGen Pro versions 3.1 and 3.5(coming). New features:When you switch the query language to SQL, LINQPad updates the Schema Explorer to show SQL column names rather than CLR property names Connection dialog unloads assemblies when it has closed down so they are no longer locked - this allows them to be rebuilt while LINQPad is still open Connection dialog includes a button to quickly add assemblies needed for the...People's Note: People's Note 0.40: Version 0.40 adds an option to compact the database from the profile screen. Compacting a database can make it smaller and faster by removing empty spaces left over by editing, moving, and deleting notes. To install: copy the appropriate CAB file onto your WM device and run it.Microsoft All-In-One Code Framework - a centralized code sample library: C++, .NET Coding Guideline: Microsoft All-In-One Code Framework Coding Guideline This document describes the coding style guideline for native C++ and .NET (C# and VB.NET) programming used by the Microsoft All-In-One Code Framework project team.WebDAV for WHS: Version 1.0.67: - Added: Check whether the Remote Web Access is turned on or not; - Added: Check for Add-In updates;Image 3D Viewer: Image 3D Viewer: WPF .Net 3.5 .Net 4 .Net 4.5Phalanger - The PHP Language Compiler for the .NET Framework: 3.0 (March 2012) for .NET 4.0: March release of Phalanger 3.0 significantly enhances performance, adds new features and fixes many issues. See following for the list of main improvements: New features: Phalanger Tools installable for Visual Studio 2011 Beta "filter" extension with several most used filters implemented DomDocument HTML parser, loadHTML() method mail() PHP compatible function PHP 5.4 T_CALLABLE token PHP 5.4 "callable" type hint PCRE: UTF32 characters in range support configuration supports <c...Nearforums - ASP.NET MVC forum engine: Nearforums v8.0: Version 8.0 of Nearforums, the ASP.NET MVC Forum Engine, containing new features: Internationalization Custom authentication provider Access control list for forums and threads Webdeploy package checksum: abc62990189cf0d488ef915d4a55e4b14169bc01 Visit Roadmap for more details.BIDS Helper: BIDS Helper 1.6: This beta release is the first to support SQL Server 2012 (in addition to SQL Server 2005, 2008, and 2008 R2). Since it is marked as a beta release, we are looking for bug reports in the next few months as you use BIDS Helper on real projects. In addition to getting all existing BIDS Helper functionality working appropriately in SQL Server 2012 (SSDT), the following features are new... Analysis Services Tabular Smart Diff Tabular Actions Editor Tabular HideMemberIf Tabular Pre-Build ...Json.NET: Json.NET 4.5 Release 1: New feature - Windows 8 Metro build New feature - JsonTextReader automatically reads ISO strings as dates New feature - Added DateFormatHandling to control whether dates are written in the MS format or ISO format, with ISO as the default New feature - Added DateTimeZoneHandling to control reading and writing DateTime time zone details New feature - Added async serialize/deserialize methods to JsonConvert New feature - Added Path to JsonReader/JsonWriter/ErrorContext and exceptions w...SCCM Client Actions Tool: SCCM Client Actions Tool v1.11: SCCM Client Actions Tool v1.11 is the latest version. It comes with following changes since last version: Fixed a bug when ping and cmd.exe kept running in endless loop after action progress was finished. Fixed update checking from Codeplex RSS feed. The tool is downloadable as a ZIP file that contains four files: ClientActionsTool.hta – The tool itself. Cmdkey.exe – command line tool for managing cached credentials. This is needed for alternate credentials feature when running the HTA...WebSocket4Net: WebSocket4Net 0.5: Changes in this release fixed the wss's default port bug improved JsonWebSocket supported set client access policy protocol for silverlight fixed a handshake issue in Silverlight fixed a bug that "Host" field in handshake hadn't contained port if the port is not default supported passing in Origin parameter for handshaking supported reacting pings from server side fixed a bug in data sending fixed the bug sending a closing handshake with no message which would cause an excepti...SuperWebSocket, a .NET WebSocket Server: SuperWebSocket 0.5: Changes included in this release: supported closing handshake queue checking improved JSON subprotocol supported sending ping from server to client fixed a bug about sending a closing handshake with no message refactored the code to improve protocol compatibility fixed a bug about sub protocol configuration loading in Mono improved BasicSubProtocol added JsonWebSocketSessionSurvey™ - web survey & form engine: Survey™ 2.0: The new stable Survey™ Project 2.0.0.1 version contains many new features like: Technical changes: - Use of Jquery, ASTreeview, Tabs, Tooltips and new menuprovider Features & Bugfixes: Survey list and search function Folder structure for surveys New Menustructure Library list New Library fields User list and search functions Layout options for a survey with CSS, page header and footer New IP filter security feature Enhanced Token Management New Question fields as ID, Alias...Speed up Printer migration using PrintBrm and it's configuration files: BRMC.EXE: Run the tool from the extracted directory of the printbrm backup. You can use the following command to extract a backup file to a directory - PRINTBRM.EXE -R -D C:\TEMP\EXPAND -F C:\TEMP\PRINTERBACKUP.PRINTEREXPORTNew ProjectsAsp.NET Url Router: 1.Url rewritting. 2.Provider regex matcher 3.Support custom url validate handler.BC-Web: ch projectCape: Dynamically generates Capistrano recipes for Rake tasks.cstgamebgs: Project for wp7GCalculator: GCalculator for performing basic arithmetic operations. Windows Sidebar Gadget invacc: Invacc- for inventory and Account Onlineirgsh-node: Worker nodes of BlankOn Package Factory - http://irgsh.blankonlinux.or.id/irgsh-repo: Repository manager node of BlankOn Package Factory - http://irgsh.blankonlinux.or.id/irgsh-web: Web interface and task manager of BlankOn Package Factory - http://irgsh.blankonlinux.or.id/Kinect Explorer For SharePoint 2010: Kinect Explorer for SharePoint is a tool which provide Natural User Interface to browse through SharePoint sites. Use body gestures to browse, read, move, copy documents. Use Speech services to read-out the files.MCU: mcu devMVC3ShellCode: MVC3ShellCode MVC3ShellCode MVC3ShellCode MVC3ShellCode MVC3ShellCode MVC3ShellCode NetWatch: NetWatch - network watchdog Small application primary designed for network connectivity monitoring. You can configure set of network tests (ping, http, ...) and time plan for this tests. Application is running in windows notification area and notife you each problem. NMortgage: The goal of this project will be to give a prospective home buyer or an existing home owner the insight they need to explore effects of different repayment strategies or different mortgage structures. Nucleo.NET MVP: The Nucleo MVP framework provides a Model-View-Presenter approach that isn't obtrusive, can be utilized in multiple environments, and is versatile. Providing a lot of features you see in other frameworks, the Nucleo MVP framework provides many extensibility points, pretty much allowing you to rewrite most of the framework. It features dynamic injection support, presenter and view initializers (like what you see in ASP.NET MVC), model property injection, attribute- and convention-based vie...P2PShare: This project is to build a new and moden System for p2p file shearing supporting downloads from HTTP, HTTPS, FTP support for P2Pshare client list servers so files can point to a server or a host only file so no servers are used and only p2p is usedPipeLayer: proyecto de sistemas inteligentespython-irgsh: Python library for BlankOn Package Factory - http://irgsh.blankonlinux.or.id/RamGec XNA Controls - Window Elements Library for XNA Solutions: Lightweight, ultra-high performance and flexible library for displaying and managing Window Controls for XNA system. Features its own Window Designer for creating custom windows and controls.RPG Character Generators and Tools: Various tools for pen and paper style role playing games.Screen scraper: A program that can be used to download public domain MP3 and other media such as pdf documents.SharePoint Bdc request library: The given set of classes simplifies an access to the external data, which can be reached through BDC. The library allows to make simple requests for values from external data source, using a BDC Entity Instance Identifier(s) or a value of a certain BDC Entity field. Developed to interact with Business Data Connectivity of SharePoint 2010.testtom03232012git01: testtom03232012git01testtom03232012git02: testtom03232012git02the north star uc: University projectTyphon: Typhon is a role playing simulation management application, much like Nova, but written in MVC/C#.VRE LabTrove-SharePoint connector: The VRE LabTrove-SharePoint Connector provides a means of integrating the ability to view, post to, and edit posts stored in a LabTrove electronic laboratory notebook from within the familiar environment of Microsoft SharePoint. Once installed and configured, these Web Parts give SharePoint users a straightforward way to interact with any LabTrove installation that they wish to use. They also facilitate users to attach data that is stored in a SharePoint Document Library to the LabTrove posts...

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• T-SQL Tuesday #34: Help! I Need Somebody!

  - by Most Valuable Yak (Rob Volk)

  Welcome everyone to T-SQL Tuesday Episode 34!  When last we tuned in, Mike Fal (b|t) hosted Trick Shots.  These highlighted techniques or tricks that you figured out on your own which helped you understand SQL Server better. This month, I'm asking you to look back this past week, year, century, or hour...to a time when you COULDN'T figure it out.  When you were stuck on a SQL Server problem and you had to seek help. In the beginning... SQL Server has changed a lot since I started with it.  <Cranky Old Guy> Back in my day, Books Online was neither.  There were no blogs. Google was the third-place search site. There were perhaps two or three community forums where you could ask questions.  (Besides the Microsoft newsgroups...which you had to access with Usenet.  And endure the wrath of...Celko.)  Your "training" was reading a book, made from real dead trees, that you bought from your choice of brick-and-mortar bookstore. And except for your local user groups, there were no conferences, seminars, SQL Saturdays, or any online video hookups where you could interact with a person. You'd have to call Microsoft Support...on the phone...a LANDLINE phone.  And none of this "SQL Family" business!</Cranky Old Guy> Even now, with all these excellent resources available, it's still daunting for a beginner to seek help for SQL Server.  The product is roughly 1247.4523 times larger than it was 15 years ago, and it's simply impossible to know everything about it.*  So whether you are a beginner, or a seasoned pro of over a decade's experience, what do you do when you need help on SQL Server? That's so meta... In the spirit of offering help, here are some suggestions for your topic: Tell us about a person or SQL Server community who have been helpful to you.  It can be about a technical problem, or not, e.g. someone who volunteered for your local SQL Saturday.  Sing their praises!  Let the world know who they are! Do you have any tricks for using Books Online?  Do you use the locally installed product, or are you completely online with BOL/MSDN/Technet, and why? If you've been using SQL Server for over 10 years, how has your help-seeking changed? Are you using Twitter, StackOverflow, MSDN Forums, or another resource that didn't exist when you started? What made you switch? Do you spend more time helping others than seeking help? What motivates you to help, and how do you contribute? Structure your post along the lyrics to The Beatles song Help! Audio or video renditions are particularly welcome! Lyrics must include reference to SQL Server terminology or community, and performances must be in your voice or include you playing an instrument. These are just suggestions, you are free to write whatever you like.  Bonus points if you can incorporate ALL of these into a single post.  (Or you can do multiple posts, we're flexible like that.)  Help us help others by showing how others helped you! Legalese, Your Rights, Yada yada... If you would like to participate in T-SQL Tuesday please be sure to follow the rules below: Your blog post must be published between Tuesday, September 11, 2012 00:00:00 GMT and Wednesday, September 12, 2012 00:00:00 GMT. Include the T-SQL Tuesday logo (above) and hyperlink it back to this post. If you don’t see your post in trackbacks, add the link to the comments below. If you are on Twitter please tweet your blog using the #TSQL2sDay hashtag.  I can be contacted there as @sql_r, in case you have questions or problems with comments/trackback.  I'll have a follow-up post listing all the contributions as soon as I can. Thank you all for participating, and special thanks to Adam Machanic (b|t) for all his help and for continuing this series!

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• JavaDay Taipei 2014 Trip Report

  - by reza_rahman

  JavaDay Taipei 2014 was held at the Taipei International Convention Center on August 1st. Organized by Oracle University, it is one of the largest Java developer events in Taiwan. This was another successful year for JavaDay Taipei with a fully sold out venue packed with youthful, energetic developers (this was my second time at the event and I have already been invited to speak again next year!). In addition to Oracle speakers like me, Steve Chin and Naveen Asrani, the event also featured a bevy of local speakers including Taipei Java community leaders. Topics included Java SE, Java EE, JavaFX, cloud and Big Data. It was my pleasure and privilege to present one of the opening keynotes for the event. I presented my session on Java EE titled "JavaEE.Next(): Java EE 7, 8, and Beyond". I covered the changes in Java EE 7 as well as what's coming in Java EE 8. I demoed the Cargo Tracker Java EE BluePrints. I also briefly talked about Adopt-a-JSR for Java EE 8. The slides for the keynote are below (click here to download and view the actual PDF): It appears your Web browser is not configured to display PDF files. No worries, just click here to download the PDF file. In the afternoon I did my JavaScript + Java EE 7 talk titled "Using JavaScript/HTML5 Rich Clients with Java EE 7". This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The talk was completely packed. The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. I am delivering this material at JavaOne 2014 as a two-hour tutorial. This should give me a little more bandwidth to dig a little deeper, especially on the JavaScript end. I finished off Java Day Taipei with my talk titled "Using NoSQL with ~JPA, EclipseLink and Java EE" (this was the last session of the conference). The talk covers an interesting gap that there is surprisingly little material on out there. The talk has three parts -- a birds-eye view of the NoSQL landscape, how to use NoSQL via a JPA centric facade using EclipseLink NoSQL, Hibernate OGM, DataNucleus, Kundera, Easy-Cassandra, etc and how to use NoSQL native APIs in Java EE via CDI. The slides for the talk are here: Using NoSQL with ~JPA, EclipseLink and Java EE from Reza Rahman The JPA based demo is available here, while the CDI based demo is available here. Both demos use MongoDB as the data store. Do let me know if you need help getting the demos up and running. After the event the Oracle University folks hosted a reception in the evening which was very well attended by organizers, speakers and local Java community leaders. I am extremely saddened by the fact that this otherwise excellent trip was scarred by terrible tragedy. After the conference I joined a few folks for a hike on the Maokong Mountain on Saturday. The group included friends in the Taiwanese Java community including Ian and Robbie Cheng. Without warning, fatal tragedy struck on a remote part of the trail. Despite best efforts by us, the excellent Taiwanese Emergency Rescue Team and World class Taiwanese physicians we were unable to save our friend Robbie Cheng's life. Robbie was just thirty-four years old and is survived by his younger brother, mother and father. Being the father of a young child myself, I can only imagine the deep sorrow that this senseless loss unleashes. Robbie was a key member of the Taiwanese Java community and a Java Evangelist at Sun at one point. Ironically the only picture I was able to take of the trail was mere moments before tragedy. I thought I should place him in that picture in profoundly respectful memoriam: Perhaps there is some solace in the fact that there is something inherently honorable in living a bright life, dying young and meeting one's end on a beautiful remote mountain trail few venture to behold let alone attempt to ascend in a long and tired lifetime. Perhaps I'd even say it's a fate I would not entirely regret facing if it were my own. With that thought in mind it seems appropriate to me to quote some lyrics from the song "Runes to My Memory" by legendary Swedish heavy metal band Amon Amarth idealizing a fallen Viking warrior cut down in his prime: "Here I lie on wet sand I will not make it home I clench my sword in my hand Say farewell to those I love When I am dead Lay me in a mound Place my weapons by my side For the journey to Hall up high When I am dead Lay me in a mound Raise a stone for all to see Runes carved to my memory" I submit my deepest condolences to Robbie's family and hope my next trip to Taiwan ends in a less somber note.

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• A Knights Tale

  - by Phil Factor

  There are so many lessons to be learned from the story of Knight Capital losing nearly half a billion dollars as a result of a deployment gone wrong. The Knight Capital Group (KCG N) was an American global financial services firm engaging in market making, electronic execution, and institutional sales and trading. According to the recent order (File No.3.15570) against Knight Capital by U.S. Securities and Exchange Commission?, Knight had, for many years used some software which broke up incoming “parent” orders into smaller “child” orders that were then transmitted to various exchanges or trading venues for execution. A tracking ‘cumulative quantity’ function counted the number of ‘child’ orders and stopped the process once the total of child orders matched the ‘parent’ and so the parent order had been completed. Back in the mists of time, some code had been added to it  which was excuted if a particular flag was set. It was called ‘power peg’ and seems to have had a similar design and purpose, but, one guesses, would have shared the same tracking function. This code had been abandoned in 2003, but never deleted. In 2005, The tracking function was moved to an earlier point in the main process. It would seem from the account that, from that point, had that flag ever been set, the old ‘Power Peg’ would have been executed like Godzilla bursting from the ice, making child orders without limit without any tracking function. It wasn’t, presumably because the software that set the flag was removed. In 2012, nearly a decade after ‘Power Peg’ was abandoned, Knight prepared a new module to their software to cope with the imminent Retail Liquidity Program (RLP) for the New York Stock Exchange. By this time, the flag had remained unused and someone made the fateful decision to reuse it, and replace the old ‘power peg’ code with this new RLP code. Had the two actions been done together in a single automated deployment, and the new deployment tested, all would have been well. It wasn’t. To quote… “Beginning on July 27, 2012, Knight deployed the new RLP code in SMARS in stages by placing it on a limited number of servers in SMARS on successive days. During the deployment of the new code, however, one of Knight’s technicians did not copy the new code to one of the eight SMARS computer servers. Knight did not have a second technician review this deployment and no one at Knight realized that the Power Peg code had not been removed from the eighth server, nor the new RLP code added. Knight had no written procedures that required such a review.” (para 15) “On August 1, Knight received orders from broker-dealers whose customers were eligible to participate in the RLP. The seven servers that received the new code processed these orders correctly. However, orders sent with the repurposed flag to the eighth server triggered the defective Power Peg code still present on that server. As a result, this server began sending child orders to certain trading centers for execution. Because the cumulative quantity function had been moved, this server continuously sent child orders, in rapid sequence, for each incoming parent order without regard to the number of share executions Knight had already received from trading centers. Although one part of Knight’s order handling system recognized that the parent orders had been filled, this information was not communicated to SMARS.” (para 16) SMARS routed millions of orders into the market over a 45-minute period, and obtained over 4 million executions in 154 stocks for more than 397 million shares. By the time that Knight stopped sending the orders, Knight had assumed a net long position in 80 stocks of approximately $3.5 billion and a net short position in 74 stocks of approximately $3.15 billion. Knight’s shares dropped more than 20% after traders saw extreme volume spikes in a number of stocks, including preferred shares of Wells Fargo (JWF) and semiconductor company Spansion (CODE). Both stocks, which see roughly 100,000 trade per day, had changed hands more than 4 million times by late morning. Ultimately, Knight lost over $460 million from this wild 45 minutes of trading. Obviously, I’m interested in all this because, at one time, I used to write trading systems for the City of London. Obviously, the US SEC is in a far better position than any of us to work out the failings of Knight’s IT department, and the report makes for painful reading. I can’t help observing, though, that even with the breathtaking mistakes all along the way, that a robust automated deployment process that was ‘all-or-nothing’, and tested from soup to nuts would have prevented the disaster. The report reads like a Greek Tragedy. All the way along one wants to shout ‘No! not that way!’ and ‘Aargh! Don’t do it!’. As the tragedy unfolds, the audience weeps for the players, trapped by a cruel fate. All application development and deployment requires defense in depth. All IT goes wrong occasionally, but if there is a culture of defensive programming throughout, the consequences are usually containable. For financial systems, these defenses are required by statute, and ignored only by the foolish. Knight’s mistakes weren’t made by just one hapless sysadmin, but were progressive errors by an  IT culture spanning at least ten years.  One can spell these out, but I think they’re obvious. One can only hope that the industry studies what happened in detail, learns from the mistakes, and draws the right conclusions.

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• Impressions and Reactions from Alliance 2012

  - by user739873

  Alliance 2012 has come to a conclusion.  What strikes me about every Alliance conference is the amazing amount of collaboration and cooperation I see across higher education in the sharing of best practices around the entire Oracle PeopleSoft software suite, not just the student information system (Oracle’s PeopleSoft Campus Solutions).  In addition to the vibrant U.S. organization, it's gratifying to see the growth in the international attendance again this year, with an EMEA HEUG organizing to complement the existing groups in the Netherlands, South Africa, and the U.K.  Their first meeting is planned for London in October, and I suspect they'll be surprised at the amount of interest and attendance. In my discussions with higher education IT and functional leadership at Alliance there were a number of instances where concern was expressed about Oracle's commitment to higher education as an industry, primarily because of a lack of perceived innovation in the applications that Oracle develops for this market. Here I think perception and reality are far apart, and I'd like to explain why I believe this to be true. First let me start with what I think drives this perception. Predominately it's in two areas. The first area is the user interface, both for students and faculty that interact with the system as "customers", and for those employees of the institution (faculty, staff, and sometimes students as well) that use the system in some kind of administrative role. Because the UI hasn't changed all that much from the PeopleSoft days, individuals perceive this as a dead product with little innovation and therefore Oracle isn't investing. The second area is around the integration of the higher education suite of applications (PeopleSoft Campus Solutions) and the rest of the Oracle software assets. Whether grown organically or acquired, there is an impressive array of middleware and other software products that could be leveraged much more significantly by the higher education applications than is currently the case today. This is also perceived as lack of investment. Let me address these two points.  First the UI.  More is being done here than ever before, and the PAG and other groups where this was discussed at Alliance 2012 were more numerous than I've seen in any past meeting. Whether it's Oracle development leveraging web services or some extremely early but very promising work leveraging the recent Endeca acquisition (see some cool examples here) there are a lot of resources aimed at this issue.  There are also some amazing prototypes being developed by our UX (user experience team) that will eventually make their way into the higher education applications realm - they had an impressive setup at Alliance.  Hopefully many of you that attended found this group. If not, the senior leader for that team Jeremy Ashley will be a significant contributor of content to our summer Industry Strategy Council meeting in Washington in June. In the area of integration with other elements of the Oracle stack, this is also an area of focus for the company and my team.  We're making this a priority especially in the areas of identity management and security, leveraging WebCenter more effectively for content, imaging, and mobility, and driving towards the ultimate objective of WebLogic Suite as our platform for SOA, links to learning management systems (SAIP), and content. There is also much work around business intelligence centering on OBI applications. But at the end of the day we get enormous value from the HEUG (higher education user group) and the various subgroups formed as a part of this community that help us align and prioritize our investments, whether it's around better integration with other Oracle products or integration with partner offerings.  It's one of the healthiest, mutually beneficial relationships between customers and an Education IT concern that exists on the globe. And I can't avoid mentioning that this kind of relationship between higher education and the corporate IT community that can truly address the problems of efficiency and effectiveness, institutional excellence (which starts with IT) and student success.  It's not (in my opinion) going to be solved through community source - cost and complexity only increase in that model and in the end higher education doesn't ultimately focus on core competencies: educating, developing, and researching.  While I agree with some of what Michael A. McRobbie wrote in his EDUCAUSE Review article (Information Technology: A View from Both Sides of the President’s Desk), I take strong issue with his assertion that the "the IT marketplace is just the opposite of long-term stability...."  Sure there has been healthy, creative destruction in the past 2-3 decades, but this has had the effect of, in the aggregate, benefiting education with greater efficiency, more innovation and increased stability as larger, more financially secure firms acquire and develop integrated solutions. Cole

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• What Counts for a DBA: Humility

  - by drsql

  In football (the American sort, naturally,) there are a select group of players who really hope to never have their names called during the game. They are members of the offensive line, and their job is to protect other players so they can deliver the ball to the goal to score points. When you do hear their name called, it is usually because they made a mistake and the player that they were supposed to protect ended up flat on his back admiring the clouds in the sky instead of advancing towards the goal to scoring point. Even on the rare occasion their name is called for a good reason, it is usually because they were making up for a teammate who had made a mistake and they covered up for them. The role of offensive lineman is a very good analogy for the role of the admin DBA. As a DBA, you are called on to be barely visible and rarely heard, protecting the company data assets tenaciously, even though the enemies to our craft surround us on all sides:. Developers: Cries of ‘foul!’ often ensue when the DBA says that they want data integrity to be stringently enforced and that documentation is needed so they can support systems, mostly because every error occurrence in the enterprise will be initially blamed on the database and fall to the DBA to troubleshoot. Insisting too loudly may bring those cries of ‘foul’ that somewhat remind you of when your 2 year old daughter didn't want to go to bed. The result of this petulance is that the next "enemy" gets involved. Managers: The concerns that motivate DBAs to argue will not excite the kind of manager who gets his technical knowledge from a glossy magazine filled with buzzwords, charts, and pretty pictures. However, the other programmers in the organization will tickle the buzzword void with a stream of new-sounding ideas and technologies constantly, along with warnings that if we did care about data integrity and document things, the budget would explode! In contrast, the arguments for integrity of data and supportability tend to be about as exciting as watching grass grow, and far too many manager types seem to prefer to smoke it than watch it. Packaged Applications: The DBA is rarely given a chance to review a new application that is being demonstrated for the enterprise, and rarer still is the DBA that gets a veto of an application because the database it uses has clearly been created by an architect that won't read a data modeling book because he is already married. More often than not this leads to hours of work for the DBA trying to performance-tune a database with a menagerie of rules that must be followed to stay within the  application support agreement, such as no changing indexes on a third party schema even though there are 10 billion rows instead of the 10 thousand when the system was last optimized. Hardware Failures: Physical disks, networking devices, memory, and backup devices all come with a measure known as ‘mean time before failure’ and it is never listed in centuries or eons. More like years, and the term ‘mean’ indicates that half of the devices are expected to fail before that, which by my calendar means any hour of any day that it wants to fail it will. But the DBA sucks it up and does the task at hand with a humility that makes them nearly invisible to all but the most observant person in the organization. The best DBAs I know are so proactive in their relentless pursuit of perfection that they detect many of the bugs (which they seldom caused) in the system well before they become a problem. In the end the DBA gets noticed for one of same two reasons as the offensive lineman. You make a mistake, like dropping a critical production database that had never been backed up; or when a system crashes for any reason whatsoever and they are on the spot with troubleshooting and system restoration plans that have been well thought out, tested, and tested again. Not because there is any glory in it, but because it is what they do.   Note: The characteristics of the professions referred to in this blog are meant to be overstated stereotypes for humorous effect, and even some DBAs aren't quite this perfect. If you are reading this far and haven’t hand written a 10 page flaming comment about how you are a _______ and you aren’t like this, that is awesome. Not every situation applies to everyone, but if you have never worked with a bad packaged app, a magazine trained manager, programmers that aren’t team players, or hardware that occasionally failed, relax and go have a unicorn sandwich before you wake up.

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• Summit reflections

  - by Rob Farley

  So far, my three PASS Summit experiences have been notably different to each other. My first, I wasn’t on the board and I gave two regular sessions and a Lightning Talk in which I told jokes. My second, I was a board advisor, and I delivered a precon, a spotlight and a Lightning Talk in which I sang. My third (last week), I was a full board director, and I didn’t present at all. Let’s not talk about next year. I’m not sure there are many options left. This year, I noticed that a lot more people recognised me and said hello. I guess that’s potentially because of the singing last year, but could also be because board elections can bring a fair bit of attention, and because of the effort I’ve put in through things like 24HOP... Yeah, ok. It’d be the singing. My approach was very different though. I was watching things through different eyes. I looked for the things that seemed to be working and the things that didn’t. I had staff there again, and was curious to know how their things were working out. I knew a lot more about what was going on behind the scenes to make various things happen, and although very little about the Summit was actually my responsibility (based on not having that portfolio), my perspective had moved considerably. Before the Summit started, Board Members had been given notebooks – an idea Tom (who heads up PASS’ marketing) had come up with after being inspired by seeing Bill walk around with a notebook. The plan was to take notes about feedback we got from people. It was a good thing, and the notebook forms a nice pair with the SQLBits one I got a couple of years ago when I last spoke there. I think one of the biggest impacts of this was that during the first keynote, Bill told everyone present about the notebooks. This set a tone of “we’re listening”, and a number of people were definitely keen to tell us things that would cause us to pull out our notebooks. PASSTV was a new thing this year. Justin, the host, featured on the couch and talked a lot of people about a lot of things, including me (he talked to me about a lot of things, I don’t think he talked to a lot people about me). Reaching people through online methods is something which interests me a lot – it has huge potential, and I love the idea of being able to broadcast to people who are unable to attend in person. I’m keen to see how this medium can be developed over time. People who know me will know that I’m a keen advocate of certification – I've been SQL certified since version 6.5, and have even been involved in creating exams. However, I don’t believe in studying for exams. I think training is worthwhile for learning new skills, but the goal should be on learning those skills, not on passing an exam. Exams should be for proving that the skills are there, not a goal in themselves. The PASS Summit is an excellent place to take exams though, and with an attitude of professional development throughout the event, why not? So I did. I wasn’t expecting to take one, but I was persuaded and took the MCM Knowledge Exam. I hadn’t even looked at the syllabus, but tried it anyway. I was very tired, and even fell asleep at one point during it. I’ll find out my result at some point in the future – the Prometric site just says “Tested” at the moment. As I said, it wasn’t something I was expecting to do, but it was good to have something unexpected during the week. Of course it was good to catch up with old friends and make new ones. I feel like every time I’m in the US I see things develop a bit more, with more and more people knowing who I am, who my staff are, and recognising the LobsterPot brand. I missed being a presenter, but I definitely enjoyed seeing many friends on the list of presenters. I won’t try to list them, because there are so many these days that people might feel sad if I don’t mention them. For those that I managed to see, I was pleased to see that the majority of them have lifted their presentation skills since I last saw them, and I happily told them as much. One person who I will mention was Paul White, who travelled from New Zealand to his first PASS Summit. He gave two sessions (a regular session and a half-day), packed large rooms of people, and had everyone buzzing with enthusiasm. I spoke to him after the event, and he told me that his expectations were blown away. Paul isn’t normally a fan of crowds, and the thought of 4000 people would have been scary. But he told me he had no idea that people would welcome him so well, be so friendly and so down to earth. He’s seen the significance of the SQL Server community, and says he’ll be back. It’ll be good to see him there. Will you be there too?

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• Rebuilding CoasterBuzz, Part II: Hot data objects

  - by Jeff

  This is the second post, originally from my personal blog, in a series about rebuilding one of my Web sites, which has been around for 12 years. More: Part I: Evolution, and death to WCF After the rush to get moving on stuff, I temporarily lost interest. I went almost two weeks without touching the project, in part because the next thing on my backlog was doing up a bunch of administrative pages. So boring. Unfortunately, because most of the site's content is user-generated, you need some facilities for editing data. CoasterBuzz has a database full of amusement parks and roller coasters. The entities enjoy the relationships that you would expect, though they're further defined by "instances" of a coaster, to define one that has moved between parks as one, with different names and operational dates. And of course, there are pictures and news items, too. It's not horribly complex, except when you have to account for a name change and display just the newest name. In all previous versions, data access was straight SQL. As so much of the old code was rooted in 2003, with some changes in 2008, there wasn't much in the way of ORM frameworks going on then. Let me rephrase that, I mostly wasn't interested in ORM's. Since that time, I used a little LINQ to SQL in some projects, and a whole bunch of nHibernate while at Microsoft. Through all of that experience, I have to admit that these frameworks are often a bigger pain in the ass than not. They're great for basic crud operations, but when you start having all kinds of exotic relationships, they get difficult, and generate all kinds of weird SQL under the covers. The black box can quickly turn into a black hole. Sometimes you end up having to build all kinds of new expertise to do things "right" with a framework. Still, despite my reservations, I used the newer version of Entity Framework, with the "code first" modeling, in a science project and I really liked it. Since it's just a right-click away with NuGet, I figured I'd give it a shot here. My initial effort was spent defining the context class, which requires a bit of work because I deviate quite a bit from the conventions that EF uses, starting with table names. Then throw some partial querying of certain tables (where you'll find image data), and you're splitting tables across several objects (navigation properties). I won't go into the details, because these are all things that are well documented around the Internet, but there was a minor learning curve there. The basics of reading data using EF are fantastic. For example, a roller coaster object has a park associated with it, as well as a number of instances (if it was ever relocated), and there also might be a big banner image for it. This is stupid easy to use because it takes one line of code in your repository class, and by the time you pass it to the view, you have a rich object graph that has everything you need to display stuff. Likewise, editing simple data is also, well, simple. For this goodness, thank the ASP.NET MVC framework. The UpdateModel() method on the controllers is very elegant. Remember the old days of assigning all kinds of properties to objects in your Webforms code-behind? What a time consuming mess that used to be. Even if you're not using an ORM tool, having hydrated objects come off the wire is such a time saver. Not everything is easy, though. When you have to persist a complex graph of objects, particularly if they were composed in the user interface with all kinds of AJAX elements and list boxes, it's not just a simple matter of submitting the form. There were a few instances where I ended up going back to "old-fashioned" SQL just in the interest of time. It's not that I couldn't do what I needed with EF, it's just that the efficiency, both my own and that of the generated SQL, wasn't good. Since EF context objects expose a database connection object, you can use that to do the old school ADO.NET stuff you've done for a decade. Using various extension methods from POP Forums' data project, it was a breeze. You just have to stick to your decision, in this case. When you start messing with SQL directly, you can't go back in the same code to messing with entities because EF doesn't know what you're changing. Not really a big deal. There are a number of take-aways from using EF. The first is that you write a lot less code, which has always been a desired outcome of ORM's. The other lesson, and I particularly learned this the hard way working on the MSDN forums back in the day, is that trying to retrofit an ORM framework into an existing schema isn't fun at all. The CoasterBuzz database isn't bad, but there are design decisions I'd make differently if I were starting from scratch. Now that I have some of this stuff done, I feel like I can start to move on to the more interesting things on the backlog. There's a lot to do, but at least it's fun stuff, and not more forms that will be used infrequently.

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• What is Happening vs. What is Interesting

  - by Geertjan

  Devoxx 2011 was yet another confirmation that all development everywhere is either on the web or on mobile phones. Whether you looked at the conference schedule or attended sessions or talked to speakers at any point at all, it was very clear that no development whatsoever is done anymore on the desktop. In fact, that's something Tim Bray himself told me to my face at the speakers dinner. No new developments of any kind are happening on the desktop. Everyone who is currently on the desktop is working overtime to move all of their applications to the web. They're probably also creating a small subset of their application on an Android tablet, with an even smaller subset on their Android phone. Then you scratch that monolithic surface and find some interesting results. Without naming any names, I asked one of these prominent "ah, forget about the desktop" people at the Devoxx speakers dinner (and I have a witness): "Yes, the desktop is dead, but what about air traffic control, stock trading, oil analysis, risk management applications? In fact, what about any back office application that needs to be usable across all operating systems? Here there is no concern whatsoever with 100% accessibility which is, after all, the only thing that the web has over the desktop, (except when there's a network failure, of course, or when you find yourself in the 3/4 of the world where there's bandwidth problems)? There are 1000's of hidden applications out there that have processing requirements, security requirements, and the requirement that they'll be available even when the network is down or even completely unavailable. Isn't that a valid use case and aren't there 1000's of applications that fall into this so-called niche category? Are you not, in fact, confusing consumer applications, which are increasingly web-based and mobile-based, with high-end corporate applications, which typically need to do massive processing, of one kind or another, for which the web and mobile worlds are completely unsuited?" And you will not believe what the reply to the above question was. (Again, I have a witness to this discussion.) But here it is: "Yes. But those applications are not interesting. I do not want to spend any of my time or work in any way on those applications. They are boring." I'm sad to say that the leaders of the software development community, including those in the Java world, either share the above opinion or are led by it. Because they find something that is not new to be boring, they move on to what is interesting and start talking like the supposedly-boring developments don't even exist. (Kind of like a rapper pretending classical music doesn't exist.) Time and time again I find myself giving Java desktop development courses (at companies, i.e., not hobbyists, or students, but companies, i.e., the places where dollars are earned), where developers say to me: "The course you're giving about creating cross-platform, loosely coupled, and highly cohesive applications is really useful to us. Why do we never find information about this topic at conferences? Why can we never attend a session at a conference where the story about pluggable cross-platform Java is told? Why do we get the impression that we are uncool because we're not on the web and because we're not on a mobile phone, while the reason for that is because we're creating $1000,000 simulation software which has nothing to gain from being on the web or on the mobile phone?" And then I say: "Because nobody knows you exist. Because you're not submitting abstracts to conferences about your very interesting use cases. And because conferences tend to focus on what is new, which tends to be web related (especially HTML 5) or mobile related (especially Android). Because you're not taking the responsibility on yourself to tell the real stories about the real applications being developed all the time and every day. Because you yourself think your work is boring, while in fact it is fascinating. Because desktop developers are working from 9 to 5 on the desktop, in secure environments, such as banks and defense, where you can't spend time, nor have the interest in, blogging your latest tip or trick, as opposed to web developers, who tend to spend a lot of time on the web anyway and are therefore much more inclined to create buzz about the kind of work they're doing." So, next time you look at a conference program and wonder why there's no stories about large desktop development projects in the program, here's the short answer: "No one is going to put those items on the program until you start submitting those kinds of sessions. And until you start blogging. Until you start creating the buzz that the web developers have been creating around their work for the past 10 years or so. And, yes, indeed, programmers get the conference they deserve." And what about Tim Bray? Ask yourself, as Google's lead web technology evangelist, how many desktop developers do you think he talks to and, more generally, what his frame of reference is and what, clearly, he considers to be most interesting.

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• CS, SE, HCI, Information Science, Please recommendation for further education of the former performing art manager seeking career in IT industries? [on hold]

  - by Baek Seungjoo

  IT specialists there J Thank you very much for your collective efforts here, and I got huge help reading your professional comments and advices on each questions I have searched so far! This time, I would like to ask for your practical advices or recommendation on what I am struggling on at this moment. I am currently seeking higher education for my career transition from performing art manager and director to “IT software and/or service development and management specialist”. However, as this field is quite new to me, and there are lots of different work positions, I have no idea which grad major I better pursue in order to get qualification. Of course I know this question could sounds wired as it is kind of personal choice. But my lack of understanding on how IT software companies work in general, your practical and experience-based advice will be great help to me, who spent more than two months of self-research on net. OK. Before my question, here is my plan and history, which are quite different from those currently in IT industry I think… 1) Target Firstly, get career transition into IT service or products companies and get experiences. Eventually, pursue IT entrepreneurship in combination with my arts and cultural production and business expertise. 2) Background Career: performing arts director and manager in theatre-based scale opera and musical Art education in youth BA in literature and Chinese studies (Art & Humanities) MA in Cultural & Creative Industries (Art & Humanities) – dissertation with focus on digital prosumption and the lived experience of the prosumer. (a qualitative research on the agents in the digital world) 2) Personally Huge interest in IT hardware and software, and their trend. Skills to build up, repair, tune PCs -of course this is no more than personal hobby, but shows my interests in this field. 4) Problem Encounter a question “So, what do you think you can contribute practically in this position”. This question turn me down everytime I go through job interviews, and I decided more education in the relevant area. Here are my questions. 1) In terms of work positions in IT software companies, I wonder if I can put the comparison of what “Artists” is to “Arts Manager or Director” is what “Developer” is to “Product Manager”. (Of course, this stereotypical division of Artist-Art Manager is out of sense because the domain overlaps to some extent, and is blurring at least in my field, and they are in different contexts, but just speaking easily.) Normally, artist comes with special arts educations, and they live in their own world of artistic inspiration and creation, and they feel alive in practice and on stages. Meanwhile, from the point of staging and managing productions, the role of art manager is critical as well. Our role cares how the production appeals to the audience in effective way, how to make profit and future sustainable management through that, how to set up future strategy in consideration of the external conditions such as political and social circumstances, audience trend and level, other production trends from on-going and historical perspectives, how and what the production make voice to the society from political, economic, humanitarian stances. So, we need keen eyes on economic, political, and societal environment, have to understand human-being and their desires, must know how to make presentation and attract investors, must have sense in managing and fighting over the limited financial resource, how to extend networking and so on. It is common that the two agents create productions in collaboration (normally not in that ideal way but in conflict and fight though J ). So, we need to know each other’s expertise to some extent, for better production. What are the work positions in IT software industries equivalent to the role of “art manager” in performing arts? From my view, considering developers come with special education in the world of computer science, software engineering, or others (self-education sometimes), and they express themselves with the arts of coding, computer languages on the black screen, and make sort of their artistic production online to the audience, I guess there might be someone who collaborate with developers in creating, managing, and launching IT services or products. 2) Which education among CS, SE, HCI, Information Science, is needed for those seeking such work position? Especially for person like me. (At this moment, Information Science has the highest possibility to get in, since I lack Calculus and Math in undergrad educaiton. But please let me know irrespective of this concern, I think there are ways to back it up if CS or SE education needed in my case) 3) Which field between Information Science and HCI can be more practical background regarding job hungting? And which of them have more demands in job market? AS I checked, HCI is more close to CS than IS in its focus of study area. Thank you very much for your patience reading such a long inquiry, and I appreciate to your efforts in advance. Have a nice day in this beautiful summer.

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• Navigate Quickly with JustCode and Ctrl+Click

  Ctrl + Click is a widely used shortcut for Go To Definition in many development environments but not in Visual Studio. We, the JustCode team, find it really useful so we added it to Visual Studio. But we didn't stop there - we improved it even further. Read on to find the details. With JustCode you get an enhanced Go To Definition. By default you can execute it in the Visual Studio editor using one of the following shortcuts: Middle Click, Ctrl+Left Click, F12, Ctrl+Enter, Ctrl+B. The first usage of this feature is not much different from the default Visual Studio Go To Definition command use it where a member, type, method, property, etc is used to navigate to the definition of that item. For example, if you have this method:         public void Start()         {             lion = new Lion();             lion.Roar();         } If you hold Ctrl and click on the usage of the lion you will go to the lion member definition. If you hold Ctrl and click on the Lion you will go to the Lion class definition. What we added is the ability to easily find all the usages of the item you just navigated to. For example:     public class Lion     {         public void Roar()         {             Console.WriteLine("Rhaaaar");         }     }   If you hold Ctrl and click on the Lion definition you will see all the usages of the Lion type; if you click on the Roar method definition you will see all the usages of the Roar method: And if there is only one usage you will get automatically to that usage. In the examples I use C#, but it works also in VB.NET, JavaScript, ASP.NET and XAML. Why we like this feature? Let me first start with how the Ctrl+Click (or Go To Definition command) is used. We noticed that developers use it especially in what we call "code browsing sessions". In simple words this is when you browse around the code looking for a bug, just reading the code or searching for something. Sounds familiar? In our experience when you go to the definition of some item you often want to know more about it and the first thing you need is to find its usages. With JustCode this is just one click away. Why Ctrl+Click/Middle Click over F12/Ctrl+Enter/Ctrl+B? Actually you can use all of them. But during these "code browsing sessions" we noticed that most developers use the mouse. So the mouse is already in use and pressing Ctrl+Click (or the Middle Click) is so natural. During heavy coding sessions or if you are a keyboard type developer F12 (or any of the other keyboard shortcuts) is the key. We really use heavily this feature not only in our team but in the whole company. It saves us a bit of time many times a day. And it adds up. We hope you will like it too. Your feedback is more than welcome for us. P.S. If you dont want JustCode to capture the Ctrl+Click and the Middle Click in the editor, you can change that in JustCode->Options->General in the Navigation group. Keyboard shortcuts can be reassigned using the Visual Studio keyboard shortcuts editor.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Waiting for Windows 8: A Long, Hot Summer

  - by andrewbrust

  Microsoft has revealed some things about Windows 8, and revealed a part of the developer story for new Windows 8 “tailored,” “immersive” applications.  In retrospect, very little was shared.  The bit that was revealed to us is that those applications can be developed using a combination of HTML 5 and JavaScript.  Not much else was said, except that additional details would be revealed at Microsoft’s //Build/ conference in Anaheim, California in September. This has left a lot of people in suspense, and it seems that suspended state is going to last all summer.  The problem, of course, is that in the absence of hard information, people fill the void with Speculation, Rumor and Gloom.  That’s a bit like Fear, Uncertainty and Doubt, except that it’s self-imposed by the Microsoft community and not planted by Microsoft’s competitors. This is a less-than-perfect situation.  Not only is it causing developers to worry about the value of their skill sets, but I am already hearing from consulting shops that customers are getting nervous too and, in extreme cases, opting for non-Microsoft tools for their projects as a result.  I’m also hearing from dev tool ISVs that sales have suffered as a result. It’s quite possible that the customers moving off .NET wanted to do so anyway and it’s also possible that dev tool ISVs are suffering slower sales this year due a slowed rate of economic recovery. Without hard information, tend to people interpret things negatively.  Actually, that’s the major point in all of this. While there is multitude of opinions about what the Windows 8 development platform will look like once fully revealed, there is an emerging consensus around one thing: it sure would help if Microsoft revealed more of its strategy…just enough to quash absurd rumors, stabilize the .NET ecosystem and get people to stay calm. We’ve had some reassurances thus far: there will be a Windows desktop mode; we’ll still have Windows Explorer, we’ll still run Office, we’ll still have a task bar, and all the skills and tools we use now will still work there.  But with reassurances like that…people still feel insecure.  Because telling us that Windows 8 will have what is essentially a “classic” mode sure makes it sound like today’s skill sets will soon be “classic” too…and then maybe they’ll just become obsolete. Humans find change scary; it’s natural.  And when left alone with their fears – because no one is saying anything to dispel them – people can go from frightened to paranoid, and can start to viewing things in a downright conspiratorial light.  It would be great if Microsoft stepped into the void now and told us what is coming – especially because whatever they tell us is bound to be at least a little better than what people think they are going to hear. I don’t know what the announcements will be, but I do have it on authority, from a number of sources, that Microsoft isn’t gong to talk until //Build/.  That means no news until September September 13th.  Nothing until after Labor Day.  You get zippo until after the Back-to-School sales are done. What to do?  Try not to let the dark voices of gloom and doom fill your head.  Even in the absence of answers, we still have some important facts: The .NET developer community is huge. Microsoft’s customers have major investments in .NET, and in .NET skills. Political infighting in Redmond might make for irrational decisions, but ultimately public companies can’t just alienate their advocates and piss off their customers.  Spite doesn’t trump fiduciary responsibility. The computing device markets are changing, software is changing, software business models are changing and developers are changing.  Microsoft has to keep up. The HTML + JavaScript community is huge too, and it includes many of the “changed” developers. Public companies can’t ignore new markets nor the popular standards that can help them enter those new markets.  Loyalty doesn’t trump fiduciary responsibility either. If Microsoft can appeal to new developers, then it should. If Microsoft can keep catering to its existing developers and customers -- not just through legacy support, but also through empowering futures -- then it probably will. You don’t have to shove your old friends out into the rain to make room for new ones; you can bring those new constituents in under a bigger tent.  I hope Microsoft will enlarge the tent, and I have trouble imagining why it would not.

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• Content in Context: The right medicine for your business applications

  - by Lance Shaw

  For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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• Developing Schema Compare for Oracle (Part 4): Script Configuration

  - by Simon Cooper

  If you've had a chance to play around with the Schema Compare for Oracle beta, you may have come across this screen in the synchronization wizard: This screen is one of the few screens that, along with the project configuration form, doesn't come from SQL Compare. This screen was designed to solve a couple of issues that, although aren't specific to Oracle, are much more of a problem than on SQL Server: Datatype conversions and NOT NULL columns. 1. Datatype conversions SQL Server is generally quite forgiving when it comes to datatype conversions using ALTER TABLE. For example, you can convert from a VARCHAR to INT using ALTER TABLE as long as all the character values are parsable as integers. Oracle, on the other hand, only allows ALTER TABLE conversions that don't change the internal data format. Essentially, every change that requires an actual datatype conversion has to be done using a rebuild with a conversion function. That's OK, as we can simply hard-code the various conversion functions for the valid datatype conversions and insert those into the rebuild SELECT list. However, as there always is with Oracle, there's a catch. Have a look at the NUMTODSINTERVAL function. As well as specifying the value (or column) to convert, you have to specify an interval_unit, which tells oracle how to interpret the input number. We can't hardcode a default for this parameter, as it is entirely dependent on the user's data context! So, in order to convert NUMBER to INTERVAL DAY TO SECOND/INTERVAL YEAR TO MONTH, we need to have feedback from the user as to what to put in this parameter while we're generating the sync script - this requires a new step in the engine action/script generation to insert these values into the script, as well as new UI to allow the user to specify these values in a sensible fashion. In implementing the engine and UI infrastructure to allow this it made much more sense to implement it for any rebuild datatype conversion, not just NUMBER to INTERVALs. For conversions which we can do, we pre-fill the 'value' box with the appropriate function from the documentation. The user can also type in arbitary SQL expressions, which allows the user to specify optional format parameters for the relevant conversion functions, or indeed call their own functions to convert between values that don't have a built-in conversion defined. As the value gets inserted as-is into the rebuild SELECT list, any expression that is valid in that context can be specified as the conversion value. 2. NOT NULL columns Another problem that is solved by the new step in the sync wizard is adding a NOT NULL column to a table. If the table contains data (as most database tables do), you can't just add a NOT NULL column, as Oracle doesn't know what value to put in the new column for existing rows - the DDL statement will fail. There are actually 3 separate scenarios for this problem that have separate solutions within the engine: Adding a NOT NULL column to a table without a rebuild Here, the workaround is to add a column default with an appropriate value to the column you're adding: ALTER TABLE tbl1 ADD newcol NUMBER DEFAULT <value> NOT NULL; Note, however, there is something to bear in mind about this solution; once specified on a column, a default cannot be removed. To 'remove' a default from a column you change it to have a default of NULL, hence there's code in the engine to treat a NULL default the same as no default at all. Adding a NOT NULL column to a table, where a separate change forced a table rebuild Fortunately, in this case, a column default is not required - we can simply insert the default value into the rebuild SELECT clause. Changing an existing NULL to a NOT NULL column To implement this, we run an UPDATE command before the ALTER TABLE to change all the NULLs in the column to the required default value. For all three, we need some way of allowing the user to specify a default value to use instead of NULL; as this is essentially the same problem as datatype conversion (inserting values into the sync script), we can re-use the UI and engine implementation of datatype conversion values. We also provide the option to alter the new column to allow NULLs, or to ignore the problem completely. Note that there is the same (long-running) problem in SQL Compare, but it is much more of an issue in Oracle as you cannot easily roll back executed DDL statements if the script fails at some point during execution. Furthermore, the engine of SQL Compare is far less conducive to inserting user-supplied values into the generated script. As we're writing the Schema Compare engine from scratch, we used what we learnt from the SQL Compare engine and designed it to be far more modular, which makes inserting procedures like this much easier.

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• How to fix Ubuntu 12.04.3 boot to black screen full of errors in white text, after upgrading on dell inspiron 1501

  - by Ibuntu

  I am running a Dell Inspiron 1501 I use Linux only. No Microsoft or Apple operating systems (or really anything closed-source). I've only been using Linux for a little over a year but I'm starting to gain a comfortable level of familiarity with the system and terminology. I've been having some issues with Quantel Quetzal and Raring Ringtail, especially with older hardware, so I opted to install Ubuntu 12.04.3 Precise Pangolin on the Inspiron 1501. I checked my MD5 sum after downloading my ISO and all was good. I have in fact used this iso/dvd to install Precise Pangolin successfully on a few other systems (some of which are even older than this laptop). Install goes fine. The wireless card doesn't work out of the box but this is a known issue which is fairly easy to fix. So, first thing I did was open up a terminal and run sudo apt-get update && sudo apt-get upgrade which, part way through, crashed (I assume lightdm and possibly X) and took me to a black screen filled with white lines of text that were either errors or just the ouputs of commands. The reason I say that is because I was unable to gleam any useful information from the output on the screen. I did take a picture however and will post a link. After that, every time I boot the system it goes right to that black screen posting all the error messages or output in white text. I never get a purple Ubuntu splash, so from what I can tell after reading this wiki article: https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen That means that after the kernel is selected, it is unable to correctly implement the settings it needs. If the purple splash never shows, the frame buffer was never set correctly right? This leads me to believe that it could be a kernel issue? The wiki suggested to try and pinpoint the issue by rolling back kernels until I find one that works. Is this my best option? I think I'm going to give it a try anyways and will let everyone know if I am able to solve the issue this way. I have since done a few reinstalls and some trouble-shooting including a couple hours scouring the net for anyone with any kind of similar issue. Most of the issues I could find involved getting a black screen after login and none of them said anything about any information output on this black screen. My reinstalls have taught me that there is no issue updating, but as soon as I run sudo apt-get upgrade my system goes to the black screen and every time I boot it up it does the same thing. The only way to fix is by reinstall. I never get any ability to log in. After a hard power off to the laptop (because I cannot use ctrl+alt+del to reboot) when it boots again it goes to the grub boot menu and I can select between regular boot, recovery mode and the two memtest options. I never tried the memtest options but the other two both lead to the same black screen. Some people having a black/blank screen issue claim to have fixed it by using 12.10 or 13.04 but I believe they were having a different issue where they got a black/blank screen after logging in. I think I will still give these images a try, but mostly figured I would just wait another day or two for 13.10. Other things I figured I would try from the following three articles: After logging in, there's a black screen and my cursor, nothing else! in Ubuntu 12.10 Black Screen on Login After Upgrading to 12.04 I can't get to the login screen include opening a terminal using ctrl+alt+f1 and trying a variety of reseting unity, x settings, lightdm (or switching to gdm); but I doubt this will work or that I will even be able to access a terminal. I'm pretty sure the whole system is stuck after it loads the last line on the black screen. I will try these things and post more information when I have. Hopefully someone has an idea in the meantime and I will keep checking back trying to find a solution. Thank you. Here are 3 different pictures of the error message. I had to take with my phone: http://ubuntuone.com/album/0TBBkxmVajJIQQtoN9mVdN

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• Some Early Considerations

  - by Chris Massey

  Following on from my previous post, I want to say "thank you" to everyone who has got in touch and got involved – you are pioneers! An update on where we are right now: paper prototypes v1 To be more specific, we’ve picked two of the ideas that seem to have more pros than cons, turned them into Balsamiq mockups, and are getting them fleshed out with realistic content. We’ll initially make these available to the aforementioned pioneers (thank you again), roll in the feedback, and then open up to get more data on what works and what doesn’t. If you’ve got any questions about this (or what we’re working on right now), feel free to ask me in the comments below. I’ve had a few people express an interest in the process we’re going through, and I’m more than happy to share details more frequently as we go along – not least because you, dear reader, will help us stay on target and create something Good. To start with, here’s a quick flashback to bring you all up to speed. A Brief Retrospective As you may already know, we’re creating a new publishing asset specifically focused on providing great content for web developers. We don’t yet know exactly what this thing will look like, or exactly how it will work, but we know we want to create something that is useful different. For my part, I’m seriously excited at the prospect of building a genuinely digital publishing system (as opposed to what most publishing is these days, which is print-style publishing which just happens to be on the web). The main challenge at this point is working out our build-measure-assess loop to speed up our experimental turn-around, and that’ll get better as we run more trials. Of course, there are a few things we’ve been pondering at this early conceptual stage: Do we publishing about heterogeneous technology stacks from day 1, or do we start with ASP.NET (which we’re familiar with) & branch out later? There are challenges with either approach. What publishing "modes" are already being well-handled? For example, the likes of Pluralsight, TekPub, and Treehouse have pretty much nailed video training (debate about price, if you like), and unless we think we can do it faster / better / cheaper (unlikely, for the record), we should leave them to it. Where should we base whatever we create? Should we create a completely new asset under a new name, graft something onto Simple-Talk (like the labs), or just build something directly into Simple-Talk? It sounds trivial, but it does have at least some impact on infrastructure and what how we manage the different types of content we (will) have. Are there any obvious problems or niches that we think could address really well, or should we just throw ideas out and see what readers respond to? What kind of users do we want to provide for? This actually deserves a little bit of unpacking… Why are you here? We currently divide readers into (broadly) the categories: Category 1: I know nothing about X, and I’d like to learn about it. Category 2: I know something about X, but I’d like to learn how to do something specific with it. Category 3: Ah man, I have a problem with X, and I need to fix it now. Now that I think about it, I might also include a 4th class of reader: Category 4: I’m looking for something interesting to engage my brain. These are clearly task-based categorizations, and depending on which task you’re performing when you arrive here, you’re going to need different types of content, or will have specific discovery needs. One of the questions that’s at the back of my mind whenever I consider a new idea is “How many of the categories will this satisfy?” As an example, typical video training is very well suited to categories 1, 2, and 4. StackOverflow is very well suited to category 3, and serves as a sign-posting system to the rest. Clearly it’s not necessary to satisfy every category need to be useful and popular, but being aware of what behavior readers might be exhibiting when they arrive will help us tune our ideas appropriately. < / Flashback > We don’t have clean answers to most of these considerations – they’re things we’re aware of, and each idea we look at is going to be best suited to a different mix of the options I’ve described. Our first experimental loop will be coming full circle in the next few days, so we should start to see how the different possibilities vary between ideas. Free to chime in with questions and suggestions about anything I’ve just brain-dumped, or at any stage as we go along. If you see anything that intrigued or enrages you, or just have an idea you’d like to share, I’d love to hear from you.

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• Collaborative Whiteboard using WebSocket in GlassFish 4 - Text/JSON and Binary/ArrayBuffer Data Transfer (TOTD #189)

  - by arungupta

  This blog has published a few blogs on using JSR 356 Reference Implementation (Tyrus) as its integrated in GlassFish 4 promoted builds. TOTD #183: Getting Started with WebSocket in GlassFish TOTD #184: Logging WebSocket Frames using Chrome Developer Tools, Net-internals and Wireshark TOTD #185: Processing Text and Binary (Blob, ArrayBuffer, ArrayBufferView) Payload in WebSocket TOTD #186: Custom Text and Binary Payloads using WebSocket One of the typical usecase for WebSocket is online collaborative games. This Tip Of The Day (TOTD) explains a sample that can be used to build such games easily. The application is a collaborative whiteboard where different shapes can be drawn in multiple colors. The shapes drawn on one browser are automatically drawn on all other peer browsers that are connected to the same endpoint. The shape, color, and coordinates of the image are transfered using a JSON structure. A browser may opt-out of sharing the figures. Alternatively any browser can send a snapshot of their existing whiteboard to all other browsers. Take a look at this video to understand how the application work and the underlying code. The complete sample code can be downloaded here. The code behind the application is also explained below. The web page (index.jsp) has a HTML5 Canvas as shown: <canvas id="myCanvas" width="150" height="150" style="border:1px solid #000000;"></canvas> And some radio buttons to choose the color and shape. By default, the shape, color, and coordinates of any figure drawn on the canvas are put in a JSON structure and sent as a message to the WebSocket endpoint. The JSON structure looks like: { "shape": "square", "color": "#FF0000", "coords": { "x": 31.59999942779541, "y": 49.91999053955078 }} The endpoint definition looks like: @WebSocketEndpoint(value = "websocket",encoders = {FigureDecoderEncoder.class},decoders = {FigureDecoderEncoder.class})public class Whiteboard { As you can see, the endpoint has decoder and encoder registered that decodes JSON to a Figure (a POJO class) and vice versa respectively. The decode method looks like: public Figure decode(String string) throws DecodeException { try { JSONObject jsonObject = new JSONObject(string); return new Figure(jsonObject); } catch (JSONException ex) { throw new DecodeException("Error parsing JSON", ex.getMessage(), ex.fillInStackTrace()); }} And the encode method looks like: public String encode(Figure figure) throws EncodeException { return figure.getJson().toString();} FigureDecoderEncoder implements both decoder and encoder functionality but thats purely for convenience. But the recommended design pattern is to keep them in separate classes. In certain cases, you may even need only one of them. On the client-side, the Canvas is initialized as: var canvas = document.getElementById("myCanvas");var context = canvas.getContext("2d");canvas.addEventListener("click", defineImage, false); The defineImage method constructs the JSON structure as shown above and sends it to the endpoint using websocket.send(). An instant snapshot of the canvas is sent using binary transfer with WebSocket. The WebSocket is initialized as: var wsUri = "ws://localhost:8080/whiteboard/websocket";var websocket = new WebSocket(wsUri);websocket.binaryType = "arraybuffer"; The important part is to set the binaryType property of WebSocket to arraybuffer. This ensures that any binary transfers using WebSocket are done using ArrayBuffer as the default type seem to be blob. The actual binary data transfer is done using the following: var image = context.getImageData(0, 0, canvas.width, canvas.height);var buffer = new ArrayBuffer(image.data.length);var bytes = new Uint8Array(buffer);for (var i=0; i<bytes.length; i++) { bytes[i] = image.data[i];}websocket.send(bytes); This comprehensive sample shows the following features of JSR 356 API: Annotation-driven endpoints Send/receive text and binary payload in WebSocket Encoders/decoders for custom text payload In addition, it also shows how images can be captured and drawn using HTML5 Canvas in a JSP. How could this be turned in to an online game ? Imagine drawing a Tic-tac-toe board on the canvas with two players playing and others watching. Then you can build access rights and controls within the application itself. Instead of sending a snapshot of the canvas on demand, a new peer joining the game could be automatically transferred the current state as well. Do you want to build this game ? I built a similar game a few years ago. Do somebody want to rewrite the game using WebSocket APIs ? :-) Many thanks to Jitu and Akshay for helping through the WebSocket internals! Here are some references for you: JSR 356: Java API for WebSocket - Specification (Early Draft) and Implementation (already integrated in GlassFish 4 promoted builds) Subsequent blogs will discuss the following topics (not necessary in that order) ... Error handling Interface-driven WebSocket endpoint Java client API Client and Server configuration Security Subprotocols Extensions Other topics from the API

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• Processing Text and Binary (Blob, ArrayBuffer, ArrayBufferView) Payload in WebSocket - (TOTD #185)

  - by arungupta

  The WebSocket API defines different send(xxx) methods that can be used to send text and binary data. This Tip Of The Day (TOTD) will show how to send and receive text and binary data using WebSocket. TOTD #183 explains how to get started with a WebSocket endpoint using GlassFish 4. A simple endpoint from that blog looks like: @WebSocketEndpoint("/endpoint") public class MyEndpoint { public void receiveTextMessage(String message) { . . . } } A message with the first parameter of the type String is invoked when a text payload is received. The payload of the incoming WebSocket frame is mapped to this first parameter. An optional second parameter, Session, can be specified to map to the "other end" of this conversation. For example: public void receiveTextMessage(String message, Session session) {     . . . } The return type is void and that means no response is returned to the client that invoked this endpoint. A response may be returned to the client in two different ways. First, set the return type to the expected type, such as: public String receiveTextMessage(String message) { String response = . . . . . . return response; } In this case a text payload is returned back to the invoking endpoint. The second way to send a response back is to use the mapped session to send response using one of the sendXXX methods in Session, when and if needed. public void receiveTextMessage(String message, Session session) {     . . .     RemoteEndpoint remote = session.getRemote();     remote.sendString(...);     . . .     remote.sendString(...);    . . .    remote.sendString(...); } This shows how duplex and asynchronous communication between the two endpoints can be achieved. This can be used to define different message exchange patterns between the client and server. The WebSocket client can send the message as: websocket.send(myTextField.value); where myTextField is a text field in the web page. Binary payload in the incoming WebSocket frame can be received if ByteBuffer is used as the first parameter of the method signature. The endpoint method signature in that case would look like: public void receiveBinaryMessage(ByteBuffer message) {     . . . } From the client side, the binary data can be sent using Blob, ArrayBuffer, and ArrayBufferView. Blob is a just raw data and the actual interpretation is left to the application. ArrayBuffer and ArrayBufferView are defined in the TypedArray specification and are designed to send binary data using WebSocket. In short, ArrayBuffer is a fixed-length binary buffer with no format and no mechanism for accessing its contents. These buffers are manipulated using one of the views defined by one of the subclasses of ArrayBufferView listed below: Int8Array (signed 8-bit integer or char) Uint8Array (unsigned 8-bit integer or unsigned char) Int16Array (signed 16-bit integer or short) Uint16Array (unsigned 16-bit integer or unsigned short) Int32Array (signed 32-bit integer or int) Uint32Array (unsigned 16-bit integer or unsigned int) Float32Array (signed 32-bit float or float) Float64Array (signed 64-bit float or double) WebSocket can send binary data using ArrayBuffer with a view defined by a subclass of ArrayBufferView or a subclass of ArrayBufferView itself. The WebSocket client can send the message using Blob as: blob = new Blob([myField2.value]);websocket.send(blob); where myField2 is a text field in the web page. The WebSocket client can send the message using ArrayBuffer as: var buffer = new ArrayBuffer(10);var bytes = new Uint8Array(buffer);for (var i=0; i<bytes.length; i++) { bytes[i] = i;}websocket.send(buffer); A concrete implementation of receiving the binary message may look like: @WebSocketMessagepublic void echoBinary(ByteBuffer data, Session session) throws IOException {    System.out.println("echoBinary: " + data);    for (byte b : data.array()) {        System.out.print(b);    }    session.getRemote().sendBytes(data);} This method is just printing the binary data for verification but you may actually be storing it in a database or converting to an image or something more meaningful. Be aware of TYRUS-51 if you are trying to send binary data from server to client using method return type. Here are some references for you: JSR 356: Java API for WebSocket - Specification (Early Draft) and Implementation (already integrated in GlassFish 4 promoted builds) TOTD #183 - Getting Started with WebSocket in GlassFish TOTD #184 - Logging WebSocket Frames using Chrome Developer Tools, Net-internals and Wireshark Subsequent blogs will discuss the following topics (not necessary in that order) ... Error handling Custom payloads using encoder/decoder Interface-driven WebSocket endpoint Java client API Client and Server configuration Security Subprotocols Extensions Other topics from the API

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• Answers to Conference Revenue Tweet Questions

  - by D'Arcy Lussier

  Originally posted on: http://geekswithblogs.net/dlussier/archive/2014/05/27/156612.aspxI tweeted this the other day… …and I had some people tweet back questioning/asking about the profit number. So here’s how I came to that figure. Total Revenue Let’s talk total revenue first. This conference has a huge list of companies/organizations paying some amount for sponsorship. Platinum ($1500) x 5 = $7500 Gold ($1000) x 3 = $3000 Silver ($500) x 9 = $4500 Bronze ($250) x 13 = $3250 There’s also a title sponsor level but there’s no mention of how much that is…more than $1500 though, so let’s just say $2500. Total Sponsorship Revenue: $20750.00 For registrations, this conference is claiming over 300 attendees. We’ll just calculate at 300 and the discounted “member rate” – $249. Total Registration Revenue: $74700.00 Booth space is also sold for a vendor area, but let’s just leave that out of the calculation. Total Event Revenue: $95450.00 Now that we know how much money we’re playing with, let’s knock out the costs for the event. Total Costs Hard Costs Audio/Visual Services $2000 Conference Rooms (4 Breakouts + Plenary) $2500 Insurance $700 Printing/Signage $1500 Travel/Hotel Rooms $2000 Keynotes $2000 So let’s talk about these hard costs first. First you may be asking about the Audio Visual. Yes those services can be that high, actually higher. But since there’s an A/V company touted as the official A/V provider, I gotta think there’s some discount for being branded as such. Conference rooms are actually an inflated amount of $500 per. Venues make money on the food they sell at events, not on room rentals. The more food, the cheaper the rooms tend to be offered at. Still, for the sake of argument, let’s set the rooms at $500 each knowing that they could be lower. For travel and hotel rooms…it appears that most of the speakers at this conference are local, meaning there’s no travel or hotel cost. But a few of them I wasn’t too sure…so let’s factor in enough to cover two outside speakers (airfare and hotel). There are two keynotes for this event and depending on the event those may be paid gigs. I’m not sure if they are or not, but considering the closing one is a comedian I’m going to add some funds here for that just in case. Total Hard Costs: $10700 Now that the hard costs are out of the way, let’s talk about the food costs. Food Costs The conference is providing a continental breakfast (YEEEESH!), some level of luncheon, and I have to assume coffee breaks in between. Let’s look at those costs. Continental Breakfast $12 per person Lunch Buffet $18 per person Coffee Breaks (2) $6 per person (or $3 a cup) Snacks (2) $10 per person (or $5 each) Note that the lunch buffet assumes a *good* lunch buffet – two entrees, starch, vegetable, salads, and bread. Not sure if there’ll be snacks during coffee breaks but let’s assume so. Total Food Cost Per Person: $46 Food Cost: $14950 Gratuity: $2691 Total Food Cost: $17641 Total food cost is based on the $46 per person cost x 325. 300 for attendance, 12 for speakers, extra 13 for volunteers/organizers. Gratuity is 18%. Grand Totals So let’s sum things up here. Total Costs Hard Costs: $10700.00 Food Costs: $17641.00 Total:          $28341.00 Taxes:         $3685.00 Grand Total  $32026.00 Total Revenue Sponsorship  $20750 Registration   $74700 Grand Total   $95450.00 Total Profit $63424.00 Now what if the registration numbers were lower and they only got 100 people to show up. In that scenario there’d still be a profit of just under $26000. Closing Comments A couple of things to note: - I haven’t factored in anything for prizes. Not sure if any will be given out - We didn’t add in the booth space revenue - We’re assuming speakers aren’t getting paid, but even if they were at the high end its $12000 ($1000 per session), which is probably an inflated number for local speakers. - Note that all registrations were set to the “member” discounted price. The non-member registration price is higher. There is also an option for those that just want to show up for the opening keynote. There you have it! Let me know if you have any questions. D

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• Redirect Google crawler to different robots.txt via .htaccess

  - by user3474818

  I have googled for the answer all day and still couldn't find an answer. I have a virtual subdomain www.static.example.com which is a mirror site of www.example.com. It means I have just one root folder for subdomain and domain aswell. I want to redirect crawlers to different robots.txt file - robots_static.txt when they see .static in url in which I will forbid indexing via /disallow command. I want to do this because I have duplicated content in Google search results. Subdomain is showing the exact same content as the main domain. Does anyone know how could I achieve that crawlers sees robots_static.txt instead of robots.txt? What I have managed to find so far is this: RewriteCond %{HTTP_HOST} ^www.static.*$ [NC] RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /.*robots\.txt.*\ HTTP/ [NC] RewriteRule ^robots\.txt /robots_static.txt [NC,L] but when I check in webmaster tools, it still sees robots.txt as my robots file instead of robots_static.txt, so it crawls and index everything twice. What did I do wrong? Thanks EDIT: This is my .htaccess file ## # @package Joomla # @copyright Copyright (C) 2005 - 2013 Open Source Matters. All rights reserved. # @license GNU General Public License version 2 or later; see LICENSE.txt ## ## # READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE! # # The line just below this section: 'Options +FollowSymLinks' may cause problems # with some server configurations. It is required for use of mod_rewrite, but may already # be set by your server administrator in a way that dissallows changing it in # your .htaccess file. If using it causes your server to error out, comment it out (add # to # beginning of line), reload your site in your browser and test your sef url's. If they work, # it has been set by your server administrator and you do not need it set here. ## ## Can be commented out if causes errors, see notes above. Options +FollowSymLinks ## Mod_rewrite in use. RewriteEngine On RewriteEngine On RewriteCond %{HTTP_HOST} !^www\. RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L] RewriteCond %{HTTP_HOST} ^www.static.*$ [NC] RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /.*robots\.txt.*\ HTTP/ [NC] RewriteRule ^robots\.txt /robots_static.txt [NC,L] ## Begin - Rewrite rules to block out some common exploits. # If you experience problems on your site block out the operations listed below # This attempts to block the most common type of exploit `attempts` to Joomla! # # Block out any script trying to base64_encode data within the URL. RewriteCond %{QUERY_STRING} base64_encode[^(]*\([^)]*\) [OR] # Block out any script that includes a <script> tag in URL. RewriteCond %{QUERY_STRING} (<|%3C)([^s]*s)+cript.*(>|%3E) [NC,OR] # Block out any script trying to set a PHP GLOBALS variable via URL. RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR] # Block out any script trying to modify a _REQUEST variable via URL. RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2}) # Return 403 Forbidden header and show the content of the root homepage RewriteRule .* index.php [F] # ## End - Rewrite rules to block out some common exploits. ## Begin - Custom redirects # # If you need to redirect some pages, or set a canonical non-www to # www redirect (or vice versa), place that code here. Ensure those # redirects use the correct RewriteRule syntax and the [R=301,L] flags. # ## End - Custom redirects ## # Uncomment following line if your webserver's URL # is not directly related to physical file paths. # Update Your Joomla! Directory (just / for root). ## # RewriteBase / RewriteCond %{THE_REQUEST} ^GET.*index\.php [NC] RewriteCond %{THE_REQUEST} !/system/.* RewriteRule (.*?)index\.php/*(.*) /$1$2 [R=301,L] RewriteCond %{THE_REQUEST} ^GET ## Begin - Joomla! core SEF Section. # RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # # If the requested path and file is not /index.php and the request # has not already been internally rewritten to the index.php script RewriteCond %{REQUEST_URI} !^/index\.php # and the request is for something within the component folder, # or for the site root, or for an extensionless URL, or the # requested URL ends with one of the listed extensions RewriteCond %{REQUEST_URI} /component/|(/[^.]*|\.(php|html?|feed|pdf|vcf|raw))$ [NC] # and the requested path and file doesn't directly match a physical file RewriteCond %{REQUEST_FILENAME} !-f # and the requested path and file doesn't directly match a physical folder RewriteCond %{REQUEST_FILENAME} !-d # internally rewrite the request to the index.php script RewriteRule .* index.php [L] # ## End - Joomla! core SEF Section. <FilesMatch "\.(ico|pdf|flv|jpg|ttf|jpg|jpeg|png|gif|js|css|swf)$"> Header set Expires "Wed, 15 Apr 2020 20:00:00 GMT" Header set Cache-Control "public" </FilesMatch> <ifModule mod_headers.c> Header set Connection keep-alive </ifModule> ########## Begin - Remove Etags # FileETag none # ########## End - Remove Etags

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• State of the (Commerce) Union: What the healthcare.gov hiccups teach us about the commerce customer experience

  - by Katrina Gosek

  Guest Post by Brenna Johnson, Oracle Commerce Product A lot has been said about the healthcare.gov debacle in the last week. Regardless of your feelings about the Affordable Care Act, there’s a hidden issue in this story that most of the American people don’t understand: delivering a great commerce customer experience (CX) is hard. It shouldn’t be, but it is. The reality of the government’s issues getting the healthcare site up and running smooth is something we in the online commerce community know too well.  If there’s one thing the botched launch of the site has taught us, it’s that regardless of the size of your budget or the power of an executive with a high-profile project, some of the biggest initiatives with the most attention (and the most at stake) don’t go as planned. It may even give you a moment of solace – we have the same issues! But why?  Organizations engage too many separate vendors with different technologies, running sections or pieces of a site to get live. When things go wrong, it takes time to identify the problem – and who or what is at the center of it. Unfortunately, this is a brittle way of setting up a site, making it susceptible to breaks, bugs, and scaling issues. But, it’s the reality of running a site with legacy technology constraints in today’s demanding, customer-centric market. This approach also means there’s also a lot of cooks in lots of different kitchens. You’ve got development and IT, the business and the marketing team, an external Systems Integrator to bring it all together, a digital agency or consultant, QA, product experts, 3rd party suppliers, and the list goes on. To complicate things, different business units are held responsible for different pieces of the site and managing different technologies. And again – due to legacy organizational structure and processes, this is all accepted as the normal State of the Union. Digital commerce has been commonplace for 15 years. Yet, getting a site live, maintained and performing requires orchestrating a cast of thousands (or at least, dozens), big dollars, and some finger-crossing. But it shouldn’t. The great thing about the advent of mobile commerce and the continued maturity of online commerce is that it’s forced organizations to think from the outside, in. Consumers – whether they’re shopping for shoes or a new healthcare plan – don’t care about what technology issues or processes you have behind the scenes. They just want it to work.  They want their experience to be easy, fast, and tailored to them and their needs – whatever they are. This doesn’t sound like a tall order to the American consumer – especially since they interact with sites that do work smoothly.  But the reality is that it takes scores of people, teams, check-ins, late nights, testing, and some good luck to get sites to run, and even more so at Black Friday (or October 1st) traffic levels.  The last thing on a customer’s mind is making excuses for why they can’t buy a product – just get it to work. So what is the government doing? My guess is working day and night to get the site performing  - and having to throw big money at the problem. In the meantime they’re sending frustrated online users to the call center, or even a location where a trained “navigator” can help them in-person to complete their selection. Sounds a lot like multichannel commerce (where broken communication between siloed touchpoints will only frustrate the consumer more). One thing we’ve learned is that consumers spend their time and money with brands they know and trust. When sites are easy to use and adapt to their needs, they tend to spend more, come back, and even become long-time loyalists. Achieving this may require moving internal mountains, but there’s too much at stake to ignore the sea change in how organizations are thinking about their customer. If the thought of re-thinking your internal teams, technologies, and processes sounds like a headache, think about the pain associated with losing valuable customers – and dollars. Regardless if you’re in B2B or B2C, it’s guaranteed that your competitors are making CX a priority. Those early to the game who have made CX a priority have already begun to outpace their competition. So as you’re planning for 2014, look to the news this week. Make sure the customer experience is a focus at your organization. Expectations are at record highs. Map your customer’s journey, and think from the outside, in. How easy is it for your customers to do business with you? If they interact with many touchpoints across your organization, are the call center, website, mobile environment, or brick and mortar location in sync? Do you have the technology in place to achieve this? It’s time to give the people what they want!

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• How do I dig myself out of this DEEP hole? [closed]

  - by user74847

  I may be a bit bias in the way i word this but any opinions and suggestions are welcome. I should start by saying i have a MSc in CS and a degree in new media +6 years expereince and im probably around a middleweight developer. I started a web development company with my friend from uni a year ago, there was a 4 month gap in the middle where i went miles away work on a big project. Ive since returned and picked up where we left off. A year on though i find im still staying up til 5am and getting up at 9 sometimes 2-3 days without sleep. While i was away i was working 9-5 and struggling to keep up with doing stuff for my clients 8 hours ahead, after work, so things stagnated. We currently have about 12 active projects, with one other part time developer and a full time freelancer who is dealing with one of our major projects. I am solely responsible for concurrently developing 2 big sites similar to gumtree in functionality, at the same time as about 5-6+ small WordPress based 5-10page sites. a lot of the content isnt in yet or the client is delaying so i chop and change project every other day which does my head in. Is it reasonable to expect myself to remember the intricate details of each project when i come back to it a week later? and remember the details of a task which hasnt been written down? my business partner seems to think so. or am i just forgetful? Im particularly bad at estimating timescales which doesnt help, added to that a lot of the technologies im am using are new to me (a magento site took weeks to theme rather than days and was full of bugs, even after 1000's of google searches and hours reading forums) im still trying to learn and find the best CMS for us to use and getting my head around the likes of Bootstrap and jquery, Cpanel / Linux (we just got a blank vps for me to set up with no experience) even installing an SSL certificate caused everyone's mail clients to go down which was more stress for me to sort out. I find the pressure of the workload and timescales and trying to learn this stuff so fast is beginning to turn me against my career path. The fact that i never seem to get anything done really winds up my business partner and iv come to associate him with the stress and pain of the whole situation especially when I get berated or a look that says "oh you retard" when I forget something. Even today i spent hours learning how a particular themeforest theme worked with wordpress and how i could twist it to work for our partiuclar needs, on the surface had done no work, that triggered a 30 minute tirade of anger and stress and questioning what i had done from my business partner. had i taken too long to work on that? shoudl i have done it in 2 hours instead of 6? i told him i would take 2 hours. i was wrong. I feel like im running myself into the ground. My sleeping pattern has got so bad that when im working im half asleep and making mistakes, my eyes are constantly purple underneath, i literally fall asleep at my desk, its affecting my social life too, ive not slept more than lightly for the last year and grind through impossible code puzzles in my half sleep wich keeps me awake, when im already exhausted. plus the work is rushed and buggy when it does get done so drags on into the next project. I also procrastinate quite badly, pacing the livingroom, looking out the window when Im alone for three days straight in the flat and start to get cabin fever which means i do even less work and the negative feedback loop continues. I get told im the only one with the problem when i say that i cant work from home any more, and examples of other freelancers get brought up. an office wouldnt bring any extra cash in to the company but im convinced having that moving more than 2 meters away from my bed to go to "work" would get me working, at the moment i feel guilty like i should be working 24-7. It is important that we do all this work to raise enough cash to get our business to the next level but every month still feels like a struggle to pay the rent (there is about £20K coming in by Jan) and i have to borrow money from friends often to buy food or get a taxi to a meeting, so it is vital the money keeps coming in. (im also 20 mins late for nearly all meetings but thats a different issue) have you experienced anything similar? how can i deal with the issues ive raised? is it realistic to develop 10 sites at once? how can i improve my relationship with my business partner? do you struggle to work at home? how do you deal with that? i think if i dont get my life on track by feb i will seriously consider giving it all up, but that seems like such a waste. any ideas!!? i need help! Thanks.

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