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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Taking the fear out of a Cloud initiative through the use of security tools

    - by user736511
    Typical employees, constituents, and business owners  interact with online services at a level where their knowledge of back-end systems is low, and most of the times, there is no interest in knowing the systems' architecture.  Most application administrators, while partially responsible for these systems' upkeep, have very low interactions with them, at least at an operational, platform level.  Of greatest interest to these groups is the consistent, reliable, and manageable operation of the interfaces with which they communicate.  Introducing the "Cloud" topic in any evolving architecture automatically raises the concerns for data and identity security simply because of the perception that when owning the silicon, enterprises are not able to manage its content.  But is this really true?   In the majority of traditional architectures, data and applications that access it are physically distant from the organization that owns it.  It may reside in a shared data center, or a geographically convenient location that spans large organizations' connectivity capabilities.  In the end, very often, the model of a "traditional" architecture is fairly close to the "new" Cloud architecture.  Most notable difference is that by nature, a Cloud setup uses security as a core function, and not as a necessary add-on. Therefore, following best practices, one can say that data can be safer in the Cloud than in traditional, stove-piped environments where data access is segmented and difficult to audit. The caveat is, of course, what "best practices" consist of, and here is where Oracle's security tools are perfectly suited for the task.  Since Oracle's model is to support very large organizations, it is fundamentally concerned about distributed applications, databases etc and their security, and the related Identity Management Products, or DB Security options reflect that concept.  In the end, consumers of applications and their data are to be served more safely in a controlled Cloud environment, while realizing the many cost savings associated with it. Having very fast resources to serve them (such as the Exa* platform) makes the concept even more attractive.  Finally, if a Cloud strategy does not seem feasible, consider the pros and cons of a traditional vs. a Cloud architecture.  Using the exact same criteria and business goals/traditions, and with Oracle's technology, you might be hard pressed to justify maintaining the technical status quo on security alone. For additional information please visit Oracle's Cloud Security page at: http://www.oracle.com/us/technologies/cloud/cloud-security-428855.html

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  • Installing Forms and Reports on a development system

    - by Duncan Mills
    By popular demand I've resurrected / updated one of the old blog postings from Jan Carlin's Blog on GroundSide here. A recent (lengthy) post on the Forms forums chronicles the problems some of you have had installing F&R on a development machine. See the link in the headline of this post for the main one. When installing, here are some points to bear in mind: Download and install Weblogic Server first. http://www.oracle.com/technology/software/products/middleware/index.htmlFind the Forms and Reports (and Disco and Portal) zip files here. Download them to the desktop (or some other temporary directory of your choosing). Unzip both of the two zip files into the same new directory (maybe called 'stage') and check that you have 4 directories in the stage dir when you are finished unzipping: 'Disk1', 'Disk2', 'Disk3' and 'Disk4'. These folders are specified in the zip file structure and must be preserved for the setup executable to work. If you use WinZip and have a right click menu option that say "Extract to here", use that by right click-dragging the zip file onto the newly created directory. Don't use the "Extract to folder %HOME%\Desktop\ofm_pfrd...disk_1of2" option. That will get you into the trouble that was reported early in this thread. Free up as much memory as you can. Stop services and background processes and virus scanners and databases (you don't need a DB to install Forms) and other things lurking about on your machine. You can restart them when the install is done. Around 1.5 GB free real memory should do it. If it doesn't, free up more if you can. Don't change the swap space unless you know what you are doing. Let Windows handle it. A 1 GB machine will likely not be enough. You will likely need at least 2GB of RAM.Start the install with setup.exe from the 'Disk1' directoryChoose the Install and Configure option unless you have a good reason not to.Choose a unique instance name even if you deinstalled and removed the last install. I suggest using 'asinst_20090722_1' (today's date in ISO format with a running incremented number at the end if you install more than two times on a particular day).Unselect Portal and Discoverer and select the Builders you want.Unselect WebCacheUnselect OHS.Unselect the single sign-on option Check for any failures and choose the retry option if any occur. If that doesn't fix the problem, call Oracle Customer Support .

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  • New Process For Receiving Oracle Certification Exam Results

    - by Brandye Barrington
    On November 15, 2012, Oracle Certification exam results will be available directly from Oracle's certification portal, CertView. After completing an exam at a testing center, you will login to CertView to access and print your exam scores by selecting the See My New Exam Results Now link or the Print My New Exam Results Now link from the homepage. This will provide access to all certification and exam history in one place through Oracle, providing tighter integration with other activities at Oracle. This change in policy will also increase security around data privacy. AUTHENTICATE YOUR CERTVIEW ACCOUNT NOW One very important step you must take is to authenticate your CertView account BEFORE taking your exam. This way, if there are any issues with authorization, you have time to get these sorted out before testing. Keep in mind that it can take up to 3 business days for a CertView account to be manually authenticated, so completing this process before testing is key! You will need to create a web account at PearsonVUE prior to registering for your exam and you will need to create an Oracle Web Account prior to authenticating your CertView account. The CertView account will be available for authentication within 30 minutes of creating a Pearson VUE web account at certview.oracle.com. GETTING YOUR EXAM RESULTS FROM ORACLE Before taking the scheduled exam, you should authenticate your account at certview.oracle.com using the email address and Oracle Testing ID in your Pearson VUE profile. You will be required to have an Oracle Web Account to authenticate your CertView account. After taking the exam, you will receive an email from Oracle indicating that your exam results are available at certview.oracle.com If you have previously authenticated your CertView account, you will simply click on the link in the email, which will take you to CertView, login and select See My New Exam Results Now. If you have not authenticated your CertView account before receiving this notification email, you will be required to authenticate your CertView account before accessing your exam results. Authentication requires an Oracle Web Account user name and password and the following information from your Pearson VUE profile: email address and Oracle Testing ID. Click on the link in the email to authenticate your CertView account You will be given the option to create an Oracle Web Account if you do no already have one.  After account authentication, you will be able to login to CertView and select See My New Exam Results Now to view your exam results or Print My New Exam Results Now to print your exam results. As always, if you need assistance with your CertView account, please contact Oracle Certification Support. YOUR QUESTIONS ANSWERED More Information FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: Accessing Exam Results in CertView FAQ: How Will I Know When My Exam Results Are Available? FAQ: What If I Don't Get An Exam Results Email Alert? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored?

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  • Reasons to Use a VM For Development

    - by George Stocker
    Background: I work at a start-up company, where one team uses Virtual Machines to connect to a remote server to do their development, and another team (the team I'm on) uses local IIS/SQL Server 2005/Visual Studio installations to conduct work. Team VM is located about 1000 miles from Team Non-VM, and the servers the VMs run off of are located near Team VM (Latency, for those that are wondering, is about 50ms). A person high in the company is pushing for Team Non-VM to use virtual machines for programming, development, and testing. The latter point we agree on -- we want Virtual Machines to test configurations and various aspects of the web application in a 'clean' state. The Problem: What we don't agree on is having developers using RDP to connect to a desktop remotely that contains Visual Studio, SQL Server, and IIS to do the same development we could do locally on our laptops. I've tried the VM set-up, and besides the color issue, there is a latency issue that is rather noticeable, not to mention that since we're a start-up, a good number of employees work from home on occasion with our work laptops, and this move would cut off the laptops. They'd be turned in. Reasons to Use Remote VMs for Development (Not Testing!): Here are the stated reasons that this person wants us to use VMs: They work for TeamVM. They keep the source code "safe". If we want to work from home, we could just use our home PCs. Licenses (I don't know what the argument is, only that it's been used). Reasons not to use Remote VMs for Development: Here are the stated reasons why we don't want to use VMs: We like working from home. We get a lot done on our own time. We're not going to use our Home PCs to do work related stuff. The Latency is noticeable. Support for the VMs (if they go down, or if we need a new VM) takes a while. We don't have administrative privileges on the VM, and are unable to change settings as needed. What I'm looking for from the community is this: What reasons would you give for not using VMs for development? Keep in mind these are remote VMs -- this isn't a VM running on a local desktop. It's using the laptop (or a desktop) as a thin client for a remote VM. Also, on the other side of the coin: Is there something we're missing that makes VMs more palatable for development? Edit: I think 'safe' is used in term of corporate espionage, or more correctly if the Laptop gets stolen, the person who stole would have access to our source code. The former (as we've pointed out, is always going to be a possibility -- companies stop that with litigation, there isn't a technical solution (so far as I can see)). The latter point is ( though I don't know its usefulness in a corporate scenario) mitigated by Truecrypt'ing the entire volume.

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  • SQL SERVER – CSVExpress and Quick Data Load

    - by pinaldave
    One of the newest ETL tools is CSVexpress.com.  This is a program that can quickly load any CSV file into ODBC compliant databases uses data integration.  For those of you familiar with databases and how they operate, the question that comes to mind might be what use this program will have in your life. I have written earlier article on this subject over here SQL SERVER – Import CSV into Database – Transferring File Content into a Database Table using CSVexpress. You might know that RDBMS have automatic support for loading CSV files into tables – but it is not quite as easy as one click of a button.  First of all, most databases have a command line interface and you need the file and configuration script in order to load up.  You also need to know enough to write the script – which for novices can be extremely daunting.  On top of all this, if you work with more than one type of RDBMS, you need to know the ins and outs of uploading and writing script for more than one program. So you might begin to see how useful CSVexpress.com might be!  There are many other tools that enable uploading files to a database.  They can be very fancy – some can generate configuration files automatically, others load the data directly.  Again, novices will be able to tell you why these aren’t the most useful programs in the world.  You see, these programs were created with SQL in mind, not for uploading data.  If you don’t have large amounts of data to upload, getting the configurations right can be a long process and you will have to check the code that is generated yourself.  Not exactly “easy to use” for novices. That makes CSVexpress.com one of the best new tools available for everyone – but especially people who don’t want to learn a lot of new material all at once.  CSVexpress has an easy to navigate graphical user interface and no scripting or coding is required.  There are built-in constraints and data validations, and you can configure transforms and reject records right there on the screen.  But the best thing of all – it’s free! That’s right, you can download CSVexpress for free from www.csvexpress.com and start easily uploading and configuring riles almost immediately.  If you’re currently happy with your method of data configuration, keep up with the good work.  For the rest of us, there’s CSVexpress.com. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • Windows Azure Service Bus Scatter-Gather Implementation

    - by Alan Smith
    One of the more challenging enterprise integration patterns that developers may wish to implement is the Scatter-Gather pattern. In this article I will show the basic implementation of a scatter-gather pattern using the topic-subscription model of the windows azure service bus. I’ll be using the implementation in demos, and also as a lab in my training courses, and the pattern will also be included in the next release of my free e-book the “Windows Azure Service Bus Developer Guide”. The Scatter-Gather pattern answers the following scenario. How do you maintain the overall message flow when a message needs to be sent to multiple recipients, each of which may send a reply? Use a Scatter-Gather that broadcasts a message to multiple recipients and re-aggregates the responses back into a single message. The Enterprise Integration Patterns website provides a description of the Scatter-Gather pattern here.   The scatter-gather pattern uses a composite of the publish-subscribe channel pattern and the aggregator pattern. The publish-subscribe channel is used to broadcast messages to a number of receivers, and the aggregator is used to gather the response messages and aggregate them together to form a single message. Scatter-Gather Scenario The scenario for this scatter-gather implementation is an application that allows users to answer questions in a poll based voting scenario. A poll manager application will be used to broadcast questions to users, the users will use a voting application that will receive and display the questions and send the votes back to the poll manager. The poll manager application will receive the users’ votes and aggregate them together to display the results. The scenario should be able to scale to support a large number of users.   Scatter-Gather Implementation The diagram below shows the overall architecture for the scatter-gather implementation.       Messaging Entities Looking at the scatter-gather pattern diagram it can be seen that the topic-subscription architecture is well suited for broadcasting a message to a number of subscribers. The poll manager application can send the question messages to a topic, and each voting application can receive the question message on its own subscription. The static limit of 2,000 subscriptions per topic in the current release means that 2,000 voting applications can receive question messages and take part in voting. The vote messages can then be sent to the poll manager application using a queue. The voting applications will send their vote messages to the queue, and the poll manager will receive and process the vote messages. The questions topic and answer queue are created using the Windows Azure Developer Portal. Each instance of the voting application will create its own subscription in the questions topic when it starts, allowing the question messages to be broadcast to all subscribing voting applications. Data Contracts Two simple data contracts will be used to serialize the questions and votes as brokered messages. The code for these is shown below.   [DataContract] public class Question {     [DataMember]     public string QuestionText { get; set; } }     To keep the implementation of the voting functionality simple and focus on the pattern implementation, the users can only vote yes or no to the questions.   [DataContract] public class Vote {     [DataMember]     public string QuestionText { get; set; }       [DataMember]     public bool IsYes { get; set; } }     Poll Manager Application The poll manager application has been implemented as a simple WPF application; the user interface is shown below. A question can be entered in the text box, and sent to the topic by clicking the Add button. The topic and subscriptions used for broadcasting the messages are shown in a TreeView control. The questions that have been broadcast and the resulting votes are shown in a ListView control. When the application is started any existing subscriptions are cleared form the topic, clients are then created for the questions topic and votes queue, along with background workers for receiving and processing the vote messages, and updating the display of subscriptions.   public MainWindow() {     InitializeComponent();       // Create a new results list and data bind it.     Results = new ObservableCollection<Result>();     lsvResults.ItemsSource = Results;       // Create a token provider with the relevant credentials.     TokenProvider credentials =         TokenProvider.CreateSharedSecretTokenProvider         (AccountDetails.Name, AccountDetails.Key);       // Create a URI for the serivce bus.     Uri serviceBusUri = ServiceBusEnvironment.CreateServiceUri         ("sb", AccountDetails.Namespace, string.Empty);       // Clear out any old subscriptions.     NamespaceManager = new NamespaceManager(serviceBusUri, credentials);     IEnumerable<SubscriptionDescription> subs =         NamespaceManager.GetSubscriptions(AccountDetails.ScatterGatherTopic);     foreach (SubscriptionDescription sub in subs)     {         NamespaceManager.DeleteSubscription(sub.TopicPath, sub.Name);     }       // Create the MessagingFactory     MessagingFactory factory = MessagingFactory.Create(serviceBusUri, credentials);       // Create the topic and queue clients.     ScatterGatherTopicClient =         factory.CreateTopicClient(AccountDetails.ScatterGatherTopic);     ScatterGatherQueueClient =         factory.CreateQueueClient(AccountDetails.ScatterGatherQueue);       // Start the background worker threads.     VotesBackgroundWorker = new BackgroundWorker();     VotesBackgroundWorker.DoWork += new DoWorkEventHandler(ReceiveMessages);     VotesBackgroundWorker.RunWorkerAsync();       SubscriptionsBackgroundWorker = new BackgroundWorker();     SubscriptionsBackgroundWorker.DoWork += new DoWorkEventHandler(UpdateSubscriptions);     SubscriptionsBackgroundWorker.RunWorkerAsync(); }     When the poll manager user nters a question in the text box and clicks the Add button a question message is created and sent to the topic. This message will be broadcast to all the subscribing voting applications. An instance of the Result class is also created to keep track of the votes cast, this is then added to an observable collection named Results, which is data-bound to the ListView control.   private void btnAddQuestion_Click(object sender, RoutedEventArgs e) {     // Create a new result for recording votes.     Result result = new Result()     {         Question = txtQuestion.Text     };     Results.Add(result);       // Send the question to the topic     Question question = new Question()     {         QuestionText = result.Question     };     BrokeredMessage msg = new BrokeredMessage(question);     ScatterGatherTopicClient.Send(msg);       txtQuestion.Text = ""; }     The Results class is implemented as follows.   public class Result : INotifyPropertyChanged {     public string Question { get; set; }       private int m_YesVotes;     private int m_NoVotes;       public event PropertyChangedEventHandler PropertyChanged;       public int YesVotes     {         get { return m_YesVotes; }         set         {             m_YesVotes = value;             NotifyPropertyChanged("YesVotes");         }     }       public int NoVotes     {         get { return m_NoVotes; }         set         {             m_NoVotes = value;             NotifyPropertyChanged("NoVotes");         }     }       private void NotifyPropertyChanged(string prop)     {         if(PropertyChanged != null)         {             PropertyChanged(this, new PropertyChangedEventArgs(prop));         }     } }     The INotifyPropertyChanged interface is implemented so that changes to the number of yes and no votes will be updated in the ListView control. Receiving the vote messages from the voting applications is done asynchronously, using a background worker thread.   // This runs on a background worker. private void ReceiveMessages(object sender, DoWorkEventArgs e) {     while (true)     {         // Receive a vote message from the queue         BrokeredMessage msg = ScatterGatherQueueClient.Receive();         if (msg != null)         {             // Deserialize the message.             Vote vote = msg.GetBody<Vote>();               // Update the results.             foreach (Result result in Results)             {                 if (result.Question.Equals(vote.QuestionText))                 {                     if (vote.IsYes)                     {                         result.YesVotes++;                     }                     else                     {                         result.NoVotes++;                     }                     break;                 }             }               // Mark the message as complete.             msg.Complete();         }       } }     When a vote message is received, the result that matches the vote question is updated with the vote from the user. The message is then marked as complete. A second background thread is used to update the display of subscriptions in the TreeView, with a dispatcher used to update the user interface. // This runs on a background worker. private void UpdateSubscriptions(object sender, DoWorkEventArgs e) {     while (true)     {         // Get a list of subscriptions.         IEnumerable<SubscriptionDescription> subscriptions =             NamespaceManager.GetSubscriptions(AccountDetails.ScatterGatherTopic);           // Update the user interface.         SimpleDelegate setQuestion = delegate()         {             trvSubscriptions.Items.Clear();             TreeViewItem topicItem = new TreeViewItem()             {                 Header = AccountDetails.ScatterGatherTopic             };               foreach (SubscriptionDescription subscription in subscriptions)             {                 TreeViewItem subscriptionItem = new TreeViewItem()                 {                     Header = subscription.Name                 };                 topicItem.Items.Add(subscriptionItem);             }             trvSubscriptions.Items.Add(topicItem);               topicItem.ExpandSubtree();         };         this.Dispatcher.BeginInvoke(DispatcherPriority.Send, setQuestion);           Thread.Sleep(3000);     } }       Voting Application The voting application is implemented as another WPF application. This one is more basic, and allows the user to vote “Yes” or “No” for the questions sent by the poll manager application. The user interface for that application is shown below. When an instance of the voting application is created it will create a subscription in the questions topic using a GUID as the subscription name. The application can then receive copies of every question message that is sent to the topic. Clients for the new subscription and the votes queue are created, along with a background worker to receive the question messages. The voting application is set to receiving mode, meaning it is ready to receive a question message from the subscription.   public MainWindow() {     InitializeComponent();       // Set the mode to receiving.     IsReceiving = true;       // Create a token provider with the relevant credentials.     TokenProvider credentials =         TokenProvider.CreateSharedSecretTokenProvider         (AccountDetails.Name, AccountDetails.Key);       // Create a URI for the serivce bus.     Uri serviceBusUri = ServiceBusEnvironment.CreateServiceUri         ("sb", AccountDetails.Namespace, string.Empty);       // Create the MessagingFactory     MessagingFactory factory = MessagingFactory.Create(serviceBusUri, credentials);       // Create a subcription for this instance     NamespaceManager mgr = new NamespaceManager(serviceBusUri, credentials);     string subscriptionName = Guid.NewGuid().ToString();     mgr.CreateSubscription(AccountDetails.ScatterGatherTopic, subscriptionName);       // Create the subscription and queue clients.     ScatterGatherSubscriptionClient = factory.CreateSubscriptionClient         (AccountDetails.ScatterGatherTopic, subscriptionName);     ScatterGatherQueueClient =         factory.CreateQueueClient(AccountDetails.ScatterGatherQueue);       // Start the background worker thread.     BackgroundWorker = new BackgroundWorker();     BackgroundWorker.DoWork += new DoWorkEventHandler(ReceiveMessages);     BackgroundWorker.RunWorkerAsync(); }     I took the inspiration for creating the subscriptions in the voting application from the chat application that uses topics and subscriptions blogged by Ovais Akhter here. The method that receives the question messages runs on a background thread. If the application is in receive mode, a question message will be received from the subscription, the question will be displayed in the user interface, the voting buttons enabled, and IsReceiving set to false to prevent more questing from being received before the current one is answered.   // This runs on a background worker. private void ReceiveMessages(object sender, DoWorkEventArgs e) {     while (true)     {         if (IsReceiving)         {             // Receive a question message from the topic.             BrokeredMessage msg = ScatterGatherSubscriptionClient.Receive();             if (msg != null)             {                 // Deserialize the message.                 Question question = msg.GetBody<Question>();                   // Update the user interface.                 SimpleDelegate setQuestion = delegate()                 {                     lblQuestion.Content = question.QuestionText;                     btnYes.IsEnabled = true;                     btnNo.IsEnabled = true;                 };                 this.Dispatcher.BeginInvoke(DispatcherPriority.Send, setQuestion);                 IsReceiving = false;                   // Mark the message as complete.                 msg.Complete();             }         }         else         {             Thread.Sleep(1000);         }     } }     When the user clicks on the Yes or No button, the btnVote_Click method is called. This will create a new Vote data contract with the appropriate question and answer and send the message to the poll manager application using the votes queue. The user voting buttons are then disabled, the question text cleared, and the IsReceiving flag set to true to allow a new message to be received.   private void btnVote_Click(object sender, RoutedEventArgs e) {     // Create a new vote.     Vote vote = new Vote()     {         QuestionText = (string)lblQuestion.Content,         IsYes = ((sender as Button).Content as string).Equals("Yes")     };       // Send the vote message.     BrokeredMessage msg = new BrokeredMessage(vote);     ScatterGatherQueueClient.Send(msg);       // Update the user interface.     lblQuestion.Content = "";     btnYes.IsEnabled = false;     btnNo.IsEnabled = false;     IsReceiving = true; }     Testing the Application In order to test the application, an instance of the poll manager application is started; the user interface is shown below. As no instances of the voting application have been created there are no subscriptions present in the topic. When an instance of the voting application is created the subscription will be displayed in the poll manager. Now that a voting application is subscribing, a questing can be sent from the poll manager application. When the message is sent to the topic, the voting application will receive the message and display the question. The voter can then answer the question by clicking on the appropriate button. The results of the vote are updated in the poll manager application. When two more instances of the voting application are created, the poll manager will display the new subscriptions. More questions can then be broadcast to the voting applications. As the question messages are queued up in the subscription for each voting application, the users can answer the questions in their own time. The vote messages will be received by the poll manager application and aggregated to display the results. The screenshots of the applications part way through voting are shown below. The messages for each voting application are queued up in sequence on the voting application subscriptions, allowing the questions to be answered at different speeds by the voters.

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  • MDM Poised for Growth

    - by david.butler(at)oracle.com
    David Nixon, an Oracle colleague of mine, was doing some research on MDM the other day. He came up with some well founded insights that I thought I’d share with you. Gartner recently published a note asking “Should Organizations Using ERP 'Do' Master Data Management?”  It may seem a bit strange but that’s a question Gartner has been asked by a number of companies as organizations are beginning to understand the importance of data governance and data stewardship.  That’s because ERP Suites typically “focus on integrating their own applications within suites, but have little interest in making their suites interoperate with the applications or suites of other vendors.”  Therefore, Gartner is advising customers that “have deployed or plan to support multiple packaged application suites (even from the same vendor) that have different semantic data and/or process models” to add an MDM solution. And it appears that customers are taking note.  In a more recent note entitled “Search Analytics Trends: Master Data Management”, Gartner noted that MDM searches on gartner.com in November 2010 “were 300% higher than [in] May 2009, indicating the increased interest an importance that businesses are placing on MDM.”  Why the increased interest?  Moving towards a single version of the truth is a familiar theme, but customers are talking more about the underlying business value that this enables.  For example, businesses are talking about the need to fix master data before they can successfully move forward on SOA initiatives.  And the growing demands for compliance continue to be a major driver.  In short, companies are talking more about specific and tangible business value, and they are looking for help creating business cases for an MDM initiative. Why This Matters Gartner’s notes make three things clear.  First, MDM is poised for growth as organizations gain a greater understanding for it and the need they have.  Many are still sorting it out, but the demand is growing and is sure to rise.  Second, any organization with a heterogeneous computing environment should invest in MDM.  Even solutions from the same vendor may have different data models and could benefit from MDM.  But the key to growth, or which vendors will benefit the most from it, is the third and perhaps most critical point: companies need help with the business case for MDM. Oracle can help your organization build a compelling business case for MDM. We have seen our 1100+ MDM customers gain competitive advantages in a wide variety of implementations. Give us a ring.

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  • So long Oracle ...

    - by arungupta
    ... and thanks for all the fish! This Friday (October 18, 2013) is my last day at Oracle. After Publishing almost 1400 blog entries with 5500+ comments on them Working in the Java EE team since inception Visiting 35+ countries and several cities around the world Speaking at all major Java conferences and lots of Java User Groups 15-year alumni of JavaOne as staff Meeting and working with best of the best in the Java community Most importantly having lots of fun Its time for me to move on! No new blog entries will be posted on this blog. Feel free to subscribe to The Aquarium for latest updates on Java EE and GlassFish. I'll continue to publish all the excellent content that you've been used to at blog.arungupta.me now onwards. Read my new blog to learn about my new adventures! Here are some of the conference badges collected over the past years ... And the cities visited ... View Cities Visited by "Miles To Go..." in a larger map The comments on this blog are disabled as I'll not be able to respond to them. Feel free to leave comments on the new blog and I'd love to follow up with you there. Thank you very much for all the support that has been shown on this blog. I'd like to conclude with a Hindi song that I've been humming for the past few days now ... Abhi alvida mat kaho doston ... Na jaane kahan phir mulaqaat ho ... Kyonki ... Beete huye lamhon ki kasak saath to hogi ... Khawabon mein hi ho chahe mulaqaat to hogi ... For my non-Hindi readers, here is my paraphrased meaning ... Don't say goodbye yet my friends ... We'll likely meet somewhere else ... Because ... We'll always have the memories of the wonderful time spent together ... May be in dreams but we will meet again ... With that, over and out, and see you at blog.arungupta.me!

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  • top tweets SOA Partner Community – June 2013

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Oracle SOA Learn how Business Rules are used in Oracle SOA Suite. New free self-study course - Oracle Univ. #soa #oraclesoa http://pub.vitrue.com/ll9B OPITZ CONSULTING ?Wie #BPM und #SOA zusammengehören? Watch 100-Seconds-Video-Lesson by @Rolfbaer - http://ow.ly/luSjK @soacommunity Andrejus Baranovskis ?Customized BPM 11g PS6 Workspace Application http://fb.me/2ukaSBXKs Mark Nelson ?Case Management Samples Released http://wp.me/pgVeO-Lv Mark Nelson Instance Patching Demo for BPM 11.1.1.7 http://wp.me/pgVeO-Lx Simone Geib Antony Reynolds: Target Verification #oraclesoa https://blogs.oracle.com/reynolds/ OPITZ CONSULTING ?"It's all about Integration - Developing with Oracle #Cloud Services" @t_winterberg files: http://ow.ly/ljtEY #cloudworld @soacommunity Arun Pareek ?Functional Testing Business Processes In Oracle BPM Suite 11g http://wp.me/pkPu1-pc via @arrunpareek SOA Proactive Want to get started with Human Workflow? Check out the introductory video on OTN, http://pub.vitrue.com/enIL C2B2 Consulting Free tech workshop,London 6th of Jun Diagnosing Performance & Scalability Problems in Oracle SOASuite http://www.c2b2.co.uk/oracle_fusion_middleware_performance_seminar … @soacommunity Oracle BPM Must have technologies for delivering effective #CX : #BPM #Social #Mobile > #OracleBPM Whitepaper http://pub.vitrue.com/6pF6 OracleBlogs ?Introduction to Web Forms -Basic Tutorial http://ow.ly/2wQLTE OTNArchBeat ?Complete State of SOA podcast now available w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/PZFw Ronald Luttikhuizen VENNSTER Blog | Article published - Fault Handling and Prevention - Part 2 | http://blog.vennster.nl/2013/05/article-published-fault-handling-and.html … Mark Nelson ?Getting to know Maven http://wp.me/pgVeO-Lk gschmutz ?Cool! Our 2nd article has just been published: "Fault Handling and Prevention for Services in Oracle Service Bus" http://pub.vitrue.com/jMOy David Shaffer Interesting SOA Development and Delivery post on A-Team Redstack site - http://bit.ly/18oqrAI . Would be great to get others to contribute! Mark Nelson BPM PS6 video showing process lifecycle in more detail (30min) http://wp.me/pgVeO-Ko SOA Proactive ?Webcast: 'Introduction and Troubleshooting of the SOA 11g Database Adapter', May 9th. Register now at http://pub.vitrue.com/8In7 Mark Nelson ?SOA Development and Delivery http://wp.me/pgVeO-Kd Oracle BPM Manoj Das, VP Product Mangement talks about new #OracleBPM release #BPM #processmanagement http://pub.vitrue.com/FV3R OTNArchBeat Podcast: The State of SOA w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/OK2M gschmutz New article series on Industrial SOA started on OTN and Service Technology Magazine: http://guidoschmutz.wordpress.com/2013/04/22/first-two-chapters-of-industrial-soa-articles-series-have-been-published-both-on-otn-and-service-technology-magazine/ … #industrialSOA Danilo Schmiedel ?Article series #industrialSOA published on OTN and Service Technology Magazine http://inside-bpm-and-soa.blogspot.de/2013/04/industrial-soa_22.html … @soacommunity @OC_WIRE SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: twitter,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • USB drives not recognized all of a sudden (usb_storage not loaded lsmod does not report usb_storage)

    - by Siddharth
    I have tried most of the advice on askubuntu and other sites, usb_storage enable to fdisk -l. But I am unable to find steps to get it working again. sudo lsusb results Bus.... skipped 4 lines Bus 004 Device 002: ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse Bus 005 Device 002: ID 413c:2105 Dell Computer Corp. Model L100 Keyboard Bus 001 Device 005: ID 8564:1000 sudo dmseg | tail reports [ 69.567948] usb 1-4: USB disconnect, device number 4 [ 74.084041] usb 1-6: new high-speed USB device number 5 using ehci_hcd [ 74.240484] Initializing USB Mass Storage driver... [ 74.256033] scsi5 : usb-storage 1-6:1.0 [ 74.256145] usbcore: registered new interface driver usb-storage [ 74.256147] USB Mass Storage support registered. [ 74.257290] usbcore: deregistering interface driver usb-storage fdisk -l reports Device Boot Start End Blocks Id System /dev/sda1 * 2048 972656639 486327296 83 Linux /dev/sda2 972658686 976771071 2056193 5 Extended /dev/sda5 972658688 976771071 2056192 82 Linux swap / Solaris I think I need steps to install and get usb_storage module working. Edit : I tried sudo modprobe -v usb-storage reports sudo modprobe -v usb-storage insmod /lib/modules/3.2.0-48-generic-pae/kernel/drivers/usb/storage/usb-storage.ko Edit : jsiddharth@siddharth-desktop:~$ sudo udevadm monitor --udev monitor will print the received events for: UDEV - the event which udev sends out after rule processing UDEV [4757.144372] add /module/usb_storage (module) UDEV [4757.146558] remove /module/usb_storage (module) UDEV [4757.148707] add /devices/pci0000:00/0000:00:1d.7/usb1/1-6 (usb) UDEV [4757.149699] add /bus/usb/drivers/usb-storage (drivers) UDEV [4757.151214] remove /bus/usb/drivers/usb-storage (drivers) UDEV [4757.156873] add /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0 (usb) UDEV [4757.160903] add /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0/host9 (scsi) UDEV [4757.164672] add /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0/host9/scsi_host/host9 (scsi_host) UDEV [4757.165163] remove /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0/host9/scsi_host/host9 (scsi_host) UDEV [4757.165440] remove /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0/host9 (scsi) Narrowing down more : Seems like I need usb_storage to load as a module jsiddharth@siddharth-desktop:~$ lsmod | grep usb usbserial 37201 0 usbhid 41937 0 hid 77428 1 usbhid Still no usb driver mounted. Nor does a device show up in /dev. Any step by step process to debug and fix this will be really helpful.

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  • 11.10 suddenly became 2d

    - by Sergey Kravchenya
    After today's update ubuntu became 2d despite the fact that I logged in under "ubuntu" not "ubuntu 2d". Also some other issues appeared (e.g. my shortcuts rolled back, num pad doesn't work, caps lock key don't have any effect on case, when I'm typing in dash - it doubles every letter - 'n' -- 'nn' ) Here is update log: Setting up google-chrome-stable (17.0.963.83-r127885) ... Setting up libavutil51 (4:0.8.1-1~ppa1) ... Setting up libpostproc52 (4:0.8.1-1~ppa1) ... Setting up libswscale2 (4:0.8.1-1~ppa1) ... Setting up libavcodec53 (4:0.8.1-1~ppa1) ... Setting up libavformat53 (4:0.8.1-1~ppa1) ... Setting up libbluray1 (1:0.2.2-1~ppa1) ... Setting up libmp3lame0 (3.99.5+repack1-3~ppa1) ... Setting up libx264-120 (2:0.120.2171+git01f7a33-3~ppa1) ... Setting up libxvidcore4 (2:1.3.2-9~ppa1) ... Setting up thunderbird (11.0+build1-0ubuntu0.11.10.1) ... Installing new version of config file /etc/apport/blacklist.d/thunderbird ... Setting up thunderbird-globalmenu (11.0+build1-0ubuntu0.11.10.1) ... Setting up thunderbird-gnome-support (11.0+build1-0ubuntu0.11.10.1) ... Setting up thunderbird-locale-en (1:11.0+build1-0ubuntu0.11.10.1) ... Setting up thunderbird-locale-en-gb (1:11.0+build1-0ubuntu0.11.10.1) ... Setting up thunderbird-locale-en-us (1:11.0+build1-0ubuntu0.11.10.1) ... Setting up thunderbird-locale-ru (1:11.0+build1-0ubuntu0.11.10.1) ... Setting up ubuntu-tweak (0.6.2-1~oneiric1) ... Setting up xul-ext-calendar-timezones (1.3+build1-0ubuntu0.11.10.1) ... Setting up xul-ext-lightning (1.3+build1-0ubuntu0.11.10.1) ... Setting up xul-ext-gdata-provider (1.3+build1-0ubuntu0.11.10.1) ... What can I do to find what cause of this problem? What additional information should I provide to help you help me?

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  • Bluetooth Dial-Up Networking using Blueman

    - by leemes
    I want to configure a dial up network connection via bluetooth to my phone in order to access the internet. I use Lubuntu 12.04 (Ubuntu with LXDE) which has the Network Manager Applet and Blueman applet installed. I guess these are the same tools than on an Ubuntu installation, hence I ask my question on this site. My phone is a Sony Ericsson W810i, my laptop is a Lenovo S10-2, my mobile phone provider is o2 Germany. I scanned for my mobile phone using the Blueman applet. I connected the dial-up network via the context menu - Serial Ports - Dial-up Networking. A notification bubble says that the connection is available on the interface named ppp0. ipconfig is telling something different: There is no ppp0 or something similar. I only see my eth0 (wired ethernet), eth1 (wifi) and lo interfaces. Of course, I can't ping google.com as the interface really seems to be not present at all. When the dial-up network is being connected, my mobile phone says that it connects to the internet. Afterwards, I see the active connection on the phone's screen. When successfully connecting with the phone using another computer, it behaves exactly the same, so I guess that the phone isn't the problem. I don't know if I configured the Dial-Up correctly. I use the phone number *99# which is very common on most mobile ISPs. I use the APN which my ISP is telling me to use. (I can't find the number on their support page, so I just use the default value *99#.) My mobile ISP is o2 Germany. There are How-Tos out there which use the Network Manager Applet to setup a bluetooth dial-up connection, but I can't see any bluetooth devices in the context menu as on the screenshots in those How-Tos. Do you have any suggestions what might be wrong / what I should try? EDIT: When choosing "Network Access Point" in the device's context menu instead of Serial Ports - Dial-Up Networking, an interface bnep0 appears. However, neither an IPv4 address is assigned for that interface (but IPv6), nor the phone connects to the internet. Am I missing something? Can I connect to the internet after setting up this network connection?

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  • WebCenter Customer Spotlight: Instituto Mexicano de la Propiedad Industrial

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized  federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI  business objectives were to increase efficiency, improve client service, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. IMPI  implemented  Oracle WebCenter Content to develop electronic inquiry service by digitizing and managing documents and a public Web site making patent-related information easily available online. With the implemented solution IMPI increased the number of monthly inquires from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. Company OverviewInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI is responsible for registering and publicizing inventions, distinctive signs, trademarks, and patents. In addition to its Mexico City headquarters, IMPI has five regional offices.  Business Challenges IMPI  business objectives were to increase efficiency by automating internal operations and patent and trademark-related procedures and services, improve client service by simplifying patent and trademark procedures, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. Solution DeployedIMPI worked with Oracle Consulting to implement Oracle WebCenter Content to develop electronic inquiry service - services that were previously provided in person only - by digitizing and managing documents. They use Oracle Database 11g, Enterprise Edition to manage data for all mission-critical systems, automating patent and trademark transactions, providing consistent, readily available, and accurate data. IMPI developed a Web site to support newly digitized information with simple and flexible interfaces, making patent-related information easily available online to the public. Business ResultsWith the implemented solution IMPI increased the number of monthly inquires  from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. “Oracle WebCenter Content structure is unique. It lets us separately manage communication with other applications and databases, and performs content management itself. It’s a stable tool, at an appropriate cost, that lets us develop and provide reliable electronic services.” Eugenio Ponce de León, Divisional Director of Systems and Technology, Instituto Mexicano de la Propiedad Industrial Additional Information Instituto Mexicano de la Propiedad Customer Snapshot Oracle WebCenter Content

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  • ATG Live Webcast: Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond

    - by BillSawyer
    I am pleased to announce the next ATG Live Webcast event on December 1, 2011. Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond Are you still on 11i and wondering about your next steps in the E-Business Suite lifecycle? Are you wondering what the upgrade considerations are going to be for 12.2? Do you want to know the best practices for upgrading E-Business Suite regardless of your version? If so, this is the webcast for you. Join Anne Carlson, Senior Director, Oracle E-Business Suite Product Strategy for this one-hour webcast with Q&A. This session will give you a framework to make informed upgrade decisions for your E-Business Suite environment. This event is targeted to functional managers, EBS project planners, and implementers. The agenda for the Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond includes the following topics: Business Value of the Upgrade Starting Your Upgrade Project Planning Your Upgrade Approach Preparing for Your Upgrade Execution Extended Support for 11i Additional Resources Date:            Thursday, December 1, 2011Time:           8:00 AM - 9:00 AM Pacific Standard TimePresenter:  Anne Carlson, Senior Director, Oracle E-Business Suite Product StrategyWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              98515To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  271378459 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training at http://blogs.oracle.com/stevenChan/entry/e_business_suite_technology_learningIf you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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  • Framework 4 Features: User Propogation to the Database

    - by Anthony Shorten
    Once of the features I mentioned in a previous entry was the ability for Oracle Utilities Application Framework V4 to automatically propogate the end user to the database connection. This bears more explanation. In the past releases of the Oracle Utilities Application Framework, all database connections are pooled and shared within a channel of access. So for example, the online connections on the Business Application Server share a common pool of connections and the batch in a thread pool shares a seperate pool of connections. The connections are pooled for performance reasons (the most expensive part of a typical transaction is opening and closing connections so we save time by having them ready beforehand). The idea is that when a business function needs some SQL to be execute it takes a spare connection from the pool, executes the SQL and then returns the connection back to the pool for reuse. Unfortunelty to support the pool being started and ready before the transactions arrives means that you need to have a shared userid (as you dont know the users who need them beforehand). Therefore each connection uses the same database user to execute the SQL it needs. This is acceptable for executing transactions, generally but does not allow the DBA or other tools to ascertain which end user is actually running the transaction. In Oracle Utilities Application Framework V4, we now set the CLIENT_IDENTIFIER to the end userid (not the Login Id) when the connection is taken from the pool and used and reset it back to blank when returned to the pool. The CLIENT_IDENTIFIER is a feature that is present in the Oracle Database connection information. From a monitoring perspective, when a connection to the database is actively running SQL, the end user is now able to be determined by querying the CLIENT_IDENTIFIER on the session object within the database. This can be done in the DBA's favorite monitoring tool (even just some SQL on the v$session table is enough). This has other implications as well. Oracle sells a lot of other security addons to the database and so do third parties. If a site wants to have additional levels of security or auditing in the database then the CLIENT_IDENTIFIER, if supported, is now available to be recorded or used by those products to provide additional levels of security. This facility was one of the highly "nice to haves" that customers would ask us about so we now allow it to be used to allow finer grained monitoring and additional security facilities. Note: This facility is only available for customers using the Oracle Database versions of our products.

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • Case Management API by Koen van Dijk

    - by JuergenKress
    Case Management is a new addition to Oracle BPM in release 11.1.1.1.7 (PS6). This new release contains the Case Management engine, see blog Léon at  http://leonsmiers.blogspot.nl/ for more details.  However, currently this release does not contain a case portal. The case management API's, just like the already existing Oracle BPM API's, help in developing a portal page with relative ease. This blog will use some real life examples from the EURent casemanagement application and portal application developed by Oracle. The Oracle BPM Case Management API is a Java Based API that enables developers to programmatically access the new Case Management functionalities. It is an elaborate API that can access all the functionalities of Oracle Case Management. I will describe two of those functionalities in this blog: retrieving case data as DOM (http://www.w3.org/DOM/) and attaching a document to a case. Libraries First of all when creating a Case Management project you will need to attach the following libraries: These contain all the classes that are in the Case Management API. Service client To do anything with the BPM CaseManagement API in general it is necessary to create a CaseManagementServiceClient Object. The Case Management service client is the central piece of the Case Management API. It can be used to retrieve two different types of services. The first is the case stream service and the case service. The case stream service contains functionality to upload and download documents to and from a case. The second one is the CaseService. This service contains all the other functionality acting upon a case including but not limited to: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM API,adaptive Case Management,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Should I be looking for an alternative to Zen Cart as my business grows?

    - by MarkS
    I created a business website for a family business which is growing. It's my family, and I'm a software developer, but I don't want to rebuild the wheels or be a shopping cart programmer. For this business, I need the web store to "just work", but... it gets complicated... There are two parts of this business website. One of them is driven by Wordpress and I use the awesome Thesis theme. This is modern, flexible, and saves me a lot of time from doing custom coding and styling. I couldn't be more pleased with this arrangement. The other part of the site is a Zen Cart store. It's administration and it's flexibility is frustrating and archaic Web 1.0. For the past few years, I keep hearing that the developers are working on a 2.0 version of Zen Cart, but they haven't communicated anything significant in the past few years other than to say, "When it's ready, we'll let you know." What I'm looking for in a cart, I would need to install 6-10 additional mods, and would need to do a lot of custom coding. I'm now willing to pay for a top-notch e-commerce solution for a small business that we can grow up into a larger business over time. Requirements: Extremely flexible shipping that let's us set up rules per product/category, tables of rates, calculated rates, max package weighs, etc. (flexibility like that available with CEON Advance Shipping Module for Zen Cart Coupons and gift certificates Manual order entry for phone orders Multi-channel support (We also sell on Amazon, eBay, use Google Base and we want to maintain one set of inventory and have it kept current) Decent SEO features Reviews and star-ratings on products Easy social networking features for sharing, following, liking, etc) Easy integration with AdWords and analytics tracking Modern and very usable product and store administration (Like I was saying, I'm spoiled by Wordpress and Thesis) At the end of the day, I don't care if it's a hosted solution or if I have to host it myself. I just want something that is going to stay up-to-date, regularly be maintained and improved, and if I have to update it, things like the one-click update present in Wordpress is something it has to have. Professional Webmasters, if you had to run a store / website, but you had to spend your time focusing on your sales and marketing efforts rather than diffing php files and copying and tweaking them to change even the slightest details of your site, what would you choose?

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  • Convert DVDs and ISO Files to MKV with MakeMKV

    - by DigitalGeekery
    Looking for a quick and easy way to convert your DVDs or ISOs to MKV files? Today we take a look at the MakeMKV Beta which gets the job done very well. Installing and Using MakeMKV Download and install MakeMKV (See download link below) If converting a DVD, place it into your optical drive. When you open MakeMKV you will be greeted by it’s minimalistic interface. Click on the DVD to hard drive button to open the DVD, or the folder icon on the top menu to browse for an ISO file.   MakeMKV will open the disc or file. Once the disc or file is opened, you’ll see the titles listed in the window on the left. Double-click on the titles to expand the tree structure.   Remove any title or tracks you don’t want to convert by unselecting the check box to the left. On the right side of the window, click the folder icon to select browse for your file output directory. When ready, click the MakeMkv button to begin the conversion process.   Conversion will proceed.   When the conversion is finished. Click OK. That’s all there is to it! Your MKV file is ready to play. Conclusion MakeMKV is currently still in beta and during the beta phase it will rip both DVD and Blu-ray for free. However, the DVD ripping functionality will always remain free. After 30 days if you want to continue ripping Blu-ray discs, you’ll need to purchase a license. DVD rips are very quick…typically around 15-20 minutes depending on the length of the movie. MakeMKV is available for Windows, Mac, Linux and will rip and convert DVDs to MKV files. Not all media players natively support MKV playback, so if you’re having trouble playing MKV files, try downloading VLC Media player, or the latest version of the DivX codec. Download MakeMKV Similar Articles Productive Geek Tips How To Rip DVDs with VLCEasily Change Audio File Formats with XRECODEHow To Convert Video Files to MP3 with VLCConvert PDF Files to Word Documents and Other FormatsConvert DVD to MP4 / H.264 with HD Decrypter and Handbrake TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Office 2010 Product Guides Google Maps Place marks – Pizza, Guns or Strip Clubs Monitor Applications With Kiwi LocPDF is a Visual PDF Search Tool Download Free iPad Wallpapers at iPad Decor Get Your Delicious Bookmarks In Firefox’s Awesome Bar

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  • Thinktecture.IdentityServer RC

    - by Your DisplayName here!
    I just uploaded the RC of IdentityServer to Codeplex. This release is feature complete and if I don’t get any bug reports this is also pretty much the final V1. Changes from B1 The configuration data access is now based on EF 4.1 code first. This makes it much easier to use different data stores. For RTM I will also provide a SQL script for SQL Server so you can move the configuration to a separate machine (e.g. for load balancing scenarios). I included the ASP.NET Universal Providers in the download. This adds official support for SQL Azure, SQL Server and SQL Compact for the membership, roles and profile features. Unfortunately the Universal Provider use a different schema than the original ASP.NET providers (that sucks btw!) – so I made them optional. If you want to use them go to web.config and uncomment the new provider. The relying party registration entries now have added fields to add extra data that you want to couple with the RP. One use case could be to give the UI a hint how the login experience should look like per RP. This allows to have a different look and feel for different relying parties. I also included a small helper API that you can use to retrieve the RP record based on the incoming WS-Federation query string. WS-Federation single sign out is now conforming to the spec. Certificate based endpoint identities for SSL endpoints are optional now. Added a initial configuration “wizard”. This sets up the signing certificate, issuer URI and site title on the first run. Installation This is still a “developer” release – that means it ships with source code that you have to build it etc. But from that point it should be a little more straightforward as it used to be: Make sure SSL is configured correctly for IIS Map the WebSite directory to a vdir in IIS Run the web site. This should bring up the initial configuration Make sure the worker process account has access to the signing certificate private key Make sure all your users are in the “IdentityServerUsers” role in your role store. Administrators need the “IdentityServerAdministrators” role That should be it. A proper documentation will be hopefully available soon (any volunteers?). Please provide feedback! thanks!

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  • Working with EO composition associations via ADF BC SDO web services

    - by Chris Muir
    ADF Business Components support the ability to publish the underlying Application Modules (AMs) and View Objects (VOs) as web services through Service Data Objects (SDOs).  This blog post looks at a minor challenge to overcome when using SDOs and Entity Objects (EOs) that use a composition association. Using the default ADF BC EO association behaviour ADF BC components allow you to work with VOs that are based on EOs that are a part of a parent-child composition association.  A composition association enforces that you cannot create records for the child outside the context of the parent.  As example when creating invoice-lines you want to enforce the individual lines have a relating parent invoice record, it just simply doesn't make sense to save invoice-lines without their parent invoice record. In the following screenshot using the ADF BC Tester it demonstrates the correct way to create a child Employees record as part of a composition association with Departments: And the following screenshot shows you the wrong way to create an Employee record: Note the error which is enforced by the composition association: (oracle.jbo.InvalidOwnerException) JBO-25030: Detail entity Employees with row key null cannot find or invalidate its owning entity.  Working with composition associations via the SDO web services  Shay Shmeltzer recently recorded a good video which demonstrates how to expose your ADF Business Components through the SDO interface. On exposing the VOs you get a choice of operation to publish including create, update, delete and more: For example through the SDO test interface we can see that the create operation will request the attributes for the VO exposed, in this case EmployeesView1: In this specific case though, just like the ADF BC Tester, an attempt to create this record will fail with JBO-25030, the composition association is still enforced: The correct way to to do this is through the create operation on the DepartmentsView1 which also lets you create employees record in context of the parent, thus satisfying the composition association rule: Yet at issue here is the create operation will always create both the parent Departments and Employees records.  What do we do if we've already previously created the parent Departments records, and we just want to create additional Employees records for that Department?  The create method of the EmployeeView1 as we saw previously doesn't allow us to do that, the JBO-3050 error will be raised. The solution is the "merge" operation on the parent Departments record: In this case for the Departments record you just need to supply the DepartmentId of the Department you want the Employees record to be associated with, as well as the new Employees record.  When invoked only the Employees record is created, and the supply of the DepartmentId of the Departments record satisfies the composition association without actually creating or updating the associated Department record that already exists in the database. Be warned however if you supply any more attributes for the Department record, it will result in a merge (update) of the associated Departments record too. 

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  • Non-English Character Display in Oracle SQL Developer

    - by thatjeffsmith
    I get a variation on this question at least once a week, if not more frequently. I’m from Israel, and the language on the databases is Hebrew. When I use the old and deprecated SQL*Plus (windows rich client) I can see the hebrew clearly, when I use the latest SQL Developer, I get gibberish. This question appears on the forums about every week or so as well. So what’s the deal? Well, it starts with a basic misunderstanding of NLS Client parameters. These should accurately reflect the language and locality setup on your LOCAL machine. DO NOT COPY what’s set in the database. The these parameters work together with the database so that information can be transferred back and forth correctly. Having the wrong NLS parameters locally can be bad. [ORACLE DOCS]Setting the NLS_LANG parameter properly is essential to proper data conversion. The character set that is specified by the NLS_LANG parameter should reflect the setting for the client operating system. Setting NLS_LANG correctly enables proper conversion from the client operating system character encoding to the database character set. When these settings are the same, Oracle Database assumes that the data being sent or received is encoded in the same character set as the database character set, so character set validation or conversion may not be performed. This can lead to corrupt data if conversions are necessary. OK, so what are you supposed to do? Set the Font! 9 times out of 10, this preference fixes the problem with display issues. Make sure you set a Font that supports the characters you’re trying to display. It’s as simple as that. This preference defines the font used to display characters in the editors and the data grids. If you have it set to a font that doesn’t have Hebrew character support – you’re not going to see Hebrew in SQL Developer. A few years ago…wow, like 15 years ago, I learned that the Tohama Font is pretty Unicode-friendly. Bad Font Selection A Font that’s not non-English friendly Good Font Selection Exact same text, except rendered with the Tahoma font Summary Having problems seeing non-English text in SQL Developer? Check the font! And do not start messing with NLS parameters without talking to your DBA first.

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  • OTN Latinoamérica Tour 2012

    - by Dana Singleterry
    Better late than never. Sorry for the delay on getting this content up for all of you and thanks again for your attendance. A number of excellent questions came out of the sessions I delivered and herein I'm providing you with the content, in pdf format, for those sessions. I'm also providing pointers to Forms to ADF integration/migration as well as some details around OAF as used in E-Business Suite and ADF. Here's the sessions delivered by location. Click on any of the links to download the session content in pdf format. Montevideo Uruguay: Is Oracle ADF Simpler than Oracle Forms? Understanding the Fusion Development Platform Building Web Data Dashboards Without Coding Buenos Aires, Argentina: Is Oracle ADF Simpler than Oracle Forms? Developing Cross Device Mobile Applications Sao Paulo, Brazil Understanding the Fusion Development Platform Is Oracle ADF Simpler than Oracle Forms? A brief note on Form Integration & Migration: Does your organization have an Oracle Forms application that you'd like to migrate to ADF? Or, perhaps you're an Oracle Forms Developer and want to modernize your application development skills? If so, you've come to the right place! This section will strive to answer common questions that arise as you move from Forms to ADF. Our Oracle Forms Statement of Direction points out that Oracle is committed to the long-term support of Oracle Forms and Reports. However, many customers feel they are outgrowing their Forms applications. Users are demanding more sophisticated and interactive users interfaces. Executives are requiring SOA-enabled applications that integrate with peripheral services. Development leads are encouraging a more modern approach to application development, including adherence to design patterns like MVC. So even as Oracle still supports Forms, the list of reasons to move off of it is becoming more compelling and is only gaining further momentum by the fact that Oracle's own Fusion Applications are using ADF. Developers and organizations looking to align with both the technology stack and look-and-feel of Fusion Applications are choosing ADF, and thus reaping the benefits of years of best practices in enterprise application development that are baked into the ADF framework. So, if you decide to migrate off of Forms for any of these reasons, ADF is the way to go. Grant Ronald has published a video of our position on the subject, along with an ODTUG article explaining our direction. These materials explain that there are other migration tools/frameworks/paths, but the best choice is usually to follow Gartner's recommendation that if you are going to migrate off of Oracle Forms, ADF is the least risky and least costly migration path. Please visit the Oracle Forms page here. For details around OAF as used in E-Business Suite (EBS) and when to use ADF with EBS you can review the following blogs from Shay Shmeltzer. To ADF or to OAF? or Can I use ADF with Oracle E-Business Suite?

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  • Oracle releases new Java Embedded products

    - by Henrik Stahl
    With less than one week to go to JavaOne 2012, we've spiced things up a little by releasing not one but two net new embedded Java products. This is an important step towards realizing the vision of Java as the standard platform for the Internet of Things that I outlined in a recent blog post. The two new products are: Java ME Embedded 3.2. Based on same code as the widely deployed Oracle Java Wireless Client for feature phones, this new product provides a Java ME implementation optimized for very small microcontroller-based devices and adds - among other things - a new Device Access API that enables interaction with peripherals common in edge devices such as various types of sensors. In addition to the new Java ME Embedded platform, we have also released an update of the Java ME SDK which adds support for the development of small embedded devices. Java Embedded Suite 7.0. This is an integrated middleware stack for embedded devices, incorporating Java SE Embedded and versions of JavaDB, GlassFish and a Web Services stack optimized for remote operation and small footprint. A typical Internet of Things (or M2M) infrastructure contains three types of compute nodes: The edge device which is typically a sensor or control point of some kind. These devices can be connected directly to a backend through a mobile network if they are installed in - for example - a remote vending machine; or, they can be part of a local short-range network and be connected to the backend through a more powerful gateway device. A gateway is the second type of compute node and acts as an aggregator and control point for a local network. A good example of this could be a generalized home Internet access point, or home gateway. Gateways are mostly using normal wall power and are used for multiple applications, deployed by multiple service providers. Finally, the last type of compute node is the normal enterprise or cloud backend. Java ME Embedded and Java Embedded Suite are perfect base software stacks for the edge devices and the gateway respectively, providing the Java promise of a platform independent runtime and a complete set of libraries as well as allowing a programmer to focus on the business logic rather than plumbing. We are very thrilled with these new releases that open up exciting opportunities for Java developers to extend services and enterprise applications in ways that will make organizations more efficient and touch our daily lives. To find out more, come to the JavaOne conference (for technical content) and to the Java Embedded @ JavaOne subconference (for business content). There will be plenty of cool demos showing complete end-to-end applications, provided by Oracle and our partners, as well as keynotes and numerous sessions where you can learn more about the technology and business opportunities.

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