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  • Why do business analysts and project managers get higher salaries than programmers? [closed]

    - by jpartogi
    We have to admit that programming is much more difficult than creating documentation or even creating Gantt chart and asking progress to programmers. So for us that are naives, knowing that programming is generally more difficult, why do business analysts and project managers get higher salary than programmers? What is it that makes their job a high paying job when even at most times programmers are the ones that go home late? UPDATE Excuse my ignorance, from some of the response it seems that the reason why BAs and PMs gets higher salary because they are the ones that usually responsible for the mess programmers make. But at the end of the day, it is programmers that get their hands dirty to fix the mess and work harder. So it still does not make sense.

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  • PDF Converter Elite Giveaway Winners

    - by Gopinath
    On 25th Feb we launched the first ever giveaway of PDF Converter Elite for Tech Dreams viewers and thanks for everyone who participated in the content. We are happy to see good response from our viewers and special thanks to all those who shared our stories on Facebook and Twitter.  Here are the lucky winners Avikchatterjee   (@Indranil49) John Bax      (@JohnB98832757) MohammadWasiullah     (@mohammadwasi786) Salini Banarjee    (facebook profile) Owen     (@owenjrgordon) malkhaz    (@william_of_pale) Sidd         (@siddxxxx) John D    (@djohn300) Ankitr    (Facebook profile) Congratulations to all. Keep an eye on your twitter and facebook accounts, today we are going to send you free licenses.

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  • I'm getting unrelated system messages in terminal?

    - by Zed
    For some reason from time to time I keep getting this weird system messages in my working terminal emulator, unrelated to anything I do.For example: [000:000] Browser XEmbed support present: 1 [000:000] Browser toolkit is Gtk2. [000:001] Using Gtk2 toolkit [000:033] Starting client channel. [000:048] Read port file, port=33359 [000:050] Initiated connection to GoogleTalkPlugin [000:154] Socket connection established [000:154] ScheduleOnlineCheck: Online check in 5000ms [000:203] Got cookie response, socket is authorized [000:203] AUTHORIZED; socket handshake complete [005:216] HandleOnlineCheck: Starting check [005:216] HandleOnlineCheck: OK; current state: 3 Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory After some investigation I concluded that those messages ARE from firefox.However, I didn't start Firefox from terminal. or nsBuiltinDecoderStateMachine::RunStateMachine queuing nsBuiltinDecoder::PlaybackEnded nsBuiltinDecoder::PlaybackEnded mPlayState=3 nsBuiltinDecoderStateMachine::RunStateMachine queuing nsBuiltinDecoder::PlaybackEnded nsBuiltinDecoder::PlaybackEnded mPlayState=3 I have no clue how this ends up in working terminal, any thoughts ?

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  • Thank you to all entrants! Finalist announcement coming soon...

    - by Rebecca Amos
    We had a fantastic response to this year's Exceptional DBA Awards. A big thank you to everyone who took the time and effort to make a nomination - it's great to see so many DBAs being appreciated for the hard work that they do. We're now busy collating the answers to send off to the Exceptional DBA judges. They'll pick their five finalists, which we'll be announcing in a few weeks’ time. So watch this space for further details. In the meantime, don't forget you can still download your free resources from the Exceptional DBA Award website. You can use them for your own career and personal development; pass them on to a great DBA you know, or to start planning your entry for next year!

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  • Should I use both WCF and ASP.NET Web API

    - by Mithir
    We already have a WCF API with basichttpbinding. Some of the calls have complex objects in both the response and request. We need to add RESTful abilities to the API. at first I tried adding a webHttp endpoint, but I got At most one body parameter can be serialized without wrapper elements If I made it Wrapped it wasn't pure as I need it to be. I got to read this, and this (which states "ASP.NET Web API is the new way to build RESTful service on .NET"). So my question is, should I make 2 APIs(2 different projects)? one for SOAP with WCF and one RESTful with ASP.NET Web API? is there anything wrong architecturally speaking with this approach?

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  • Would you make your website's source code public?

    - by Karpie
    Back story: My best friend is a self-taught coder for a community art site, written in PHP. Some time ago he mentioned he wanted to make the source code of the site public, to which my response was total horror - surely it was going to be full of security holes waiting to be found, and it was going to lead to hacking and errors on a huge scale. He never ended up doing it. Current story: I'm starting development of a community website built in Rails, and for ease of use I was going to use Github for version control. Then I realized it was pretty much exactly the same thing as my friend making his source code public - which made me stop and think. Would you make your website's completely-custom source code public? Or is this a case of open source gone too far? (note: I don't think this applies to people who run things like Wordpress. Or does it?)

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  • Ok it has been pointed out to me

    - by Ratman21
    That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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  • How to access values of dynamically created TextBoxes

    - by SAMIR BHOGAYTA
    If one adds controls dynamically to a page and wants to get their information after PostBack, one needs to recreate these elements after the PostBack. Let's consider the following idea: First you create some controls: for(int i=0;i TextBox objBox = new TextBox(); objBox.ID = "objBox" + i.ToString(); this.Page.Controls.Add(objBox); } After PostBack, you want to retrieve the text entered in the third TextBox. If you try this: String strText = objBox2.Text; you'll receive an exception. Why? Because the boxes have not been created again and the local variable objBox2 simply not exists. How to retrieve the Box? You'll need to recreate the box by using the code above. Then, you may try to get its value by using the following code: TextBox objBox2; objBox2 = this.Page.FindControl("objBox2") as TextBox; if(objBox2 != null) Response.Write(objBox2.Text);

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  • SharePointBeginners: A new group for a global noob community

    - by PeterBrunone
    Recently, a discussion broke out (go figure) on a SharePoint list that I frequent.  It had grown in size to the point where the more advanced members were sometimes turned off by the volume of questions that appeared TOO simple.  This happens all the time, as something becomes larger and specialization is necessary.Anyhoo, my response was to create the SharePoint Beginners group.  Come out and join us at http://groups.google.com/group/sharepointbeginners , where no question is too simple; all we ask is to show us that you tried to find the answer.

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  • Adventures in Lab Management Configuration: Part 2 of 3

    - by Enrique Lima
    The first post was the high level overview. Now it is time for the details on what was done to the existing CMMI Project based on CMMI v 4.2. The first step was to go into Visual Studio, then from the Team Project Collection Settings and then to the Process Template Manager.  Once there, it was a matter of selecting the appropriate template (MSF for CMMI Process Improvement v5.0) and download to a point I could reference later (for example C:\Templates). Then on to using the steps from the guidance post. Since I was using an x64 deployment, I will make reference to the path as <toolpath>, however the actual path to reference in a 64-bit environment is “C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE”. As I mentioned on the previous post, make sure to first perform a backup of the Configuration, Collection and Warehouse DBs.  If you did not apply any changes to the names and such, then you will find those as tfs_Configuration, tfs_DefaultCollection and tfs_Warehouse. Now, the work needed with the witadmin tool: That includes the uploading of the structures that differ from v4.2 to v5.0 There is likely going to be an issue with the naming of some fields. For example, TFS 2010 likes something along the lines of “Area ID”, whereas TFS 2008 would have had it as “AreaID”.  So, this will need to be corrected.  Some posts will have you go through this after the errors pop up.  I would recommend doing this process prior to executing the importwitd process.  witadmin listfields /collection:<path to collection> > c:\ListFields.txt Review the following fields: AreaID, review the Name property and validate if it states “AreaID”, the you will need to rename the Name field to reflect “Area ID”. ExternalLinkCount, RelatedLinkCount, HyperLinkCount, AttachedFileCount and IterationID would be the other fields to check. To correct the issue, then execute the following: witadmin changefield /collection:<path to collection> /n:"System.ExternalLinkCount" /name:"External Link Count" Repeat for Area ID, Related Link Count, Hyperlink Count, Attached File Count and Iteration ID.  Once this is done, proceed with the commands below. witadmin importwitd /collection:<path to collection> /p:<project> /f:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\WorkItem Tracking\TypeDefinitions\TestCase.xml" witadmin importwitd /collection:<path to collection> /p:<project> /f:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\WorkItem Tracking\TypeDefinitions\SharedStep.xml" witadmin importcategories /collection:<path to collection> /p:<project> /f:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\WorkItem Tracking\categories.xml" Modifications to the Bug Definition: First step is to export the existing definition. witadmin exportwitd /collection<path to collection> /p:<project> /n:bug /f:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\MyBug.xml" Make modifications to recently exported MyBug.xml file.  Details for the modification are here:  http://msdn.microsoft.com/en-us/library/ff452591.aspx#ModifyTask Once the changes are done, proceed with the import command witadmin importwitd /collection:<path to collection> /p: <project> /f:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\MyBug.xml" Repeat the process for the the Scenario or Requirement Type Definition witadmin exportwitd /collection<path to collection> /p:<project> /n:requirement /f:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\MyRequirement.xml" Make modifications to recently exported MyRequirement.xml file.  Details for the modification are here:  http://msdn.microsoft.com/en-us/library/ff452591.aspx#ModifyTask Once the changes are done, proceed with the import command witadmin importwitd /collection:<path to collection> /p: <project> /f:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\MyRequirement.xml" Provide the Bug Field Mapping definition, after creating the file as specified here: http://msdn.microsoft.com/en-us/library/ff452591.aspx#TCMBugFieldMapping tcm bugfieldmapping /import /mappingfile:"<path to downloaded template>\MSF for CMMI Process Improvement v5.0\bugfieldmappings.xml" /collection:<path to collection> /teamproject:<project name>

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  • Interface is too empty

    - by Nade Ali
    I have recently installed Ubuntu 12.04 0n my PC without any third-party software (cause i havent been able to get my dial-up to work). When i open Ubuntu after reboot, there is absolutely nothing on the desktop screen except for an 'Untitled' folder at the corner of the screen. There is no menu, no taskbars at the top whatever. I dont know why this is happening. The .iso from which i have booted amd installed Ubuntu is fine. I have already conducted an md5sum test and it was all fine. Looking forward to your response.

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  • No keyboard input until after GRUB

    - by Dave M G
    I have a computer that I dual boot between Ubuntu 11.10 and Windows 7. I installed Windows first, and Ubuntu second. When I boot, the GRUB menu comes up, showing me the option to select to boot to Ubuntu at the top of the list, and to boot to Windows at the bottom. Unfortunately, as far as I can tell, any key I press on the keyboard (connected by USB) does not get any response, so I can't actually select to boot to anything but Ubuntu (which is the default selection). Once Ubuntu loads and I am at the log in screen, then the keyboard (and mouse) work perfectly normally thereafter. Why would my keyboard not work only during GRUB? And how do I fix it?

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  • Did I back that file up ?

    - by GrumpyOldDBA
    As part of some diagnostics I was wishing to check if a particular file had been locked by a backup process whilst I was trying to copy it. So I put a request into the DataCentre for a list of files backed up and time when they were backed up, seems reasonable to me ? However the response was somewhat strange, apparently I can only find out if a file was backed up if I ask to have it restored, there is no facility ( so I'm told ) to produce a list of backed up files. It's good to know that...(read more)

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  • Telerik is First to Announce Support for Microsoft Silverlight Analytics Framework

    Yesterday at MIX 10 conference Microsoft announced the Microsoft Silverlight Analytics Framework Beta. The Silverlight Analytics Framework (SAF) is a new open-source framework to allow designers and developers to integrate web analytics into Silverlight applications in a consistent manner. Supporting out-of-browser and offline scenarios, Microsoft built this framework in conjunction with a number of web analytics services and control vendors to support multiple analytics services simultaneously without degrading application performance. Because the SAF is enabled as a set of behaviors in Microsoft Expression Blend, designers and developers can visually instrument their designs and configure A/B testing rapidly without writing any code. Telerik is proud to be the first control vendor to support the Silverlight Analytics Framework. RadControls for Silverlight can be used with the framework out of the box. The suite offers Silverlight Analytics Framework handlers and behavior, helping developers to fine tune the values sent to the analytics providers. Because the analytics framework is using the Managed Extensibility Framework (MEF) for composition, you don't need to change the way you use the controls to benefit from the Telerik handlers. Just add a reference to the Telerik assemblies that contains the handlers. Here is the code that you need to declare to use RadTreeView: <UserControl x:Class="Telerik.SLAF.MainPage"         xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation"         xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml"         xmlns:i="clr-namespace:System.Windows.Interactivity;assembly=System.Windows.Interactivity"         xmlns:ga="clr-namespace:Google.WebAnalytics;assembly=Google.WebAnalytics"         xmlns:sa="clr-namespace:Microsoft.WebAnalytics.Behaviors;assembly=Microsoft.WebAnalytics.Behaviors"         xmlns:ic="clr-namespace:Microsoft.Expression.Interactivity.Core;assembly=Microsoft.Expression.Interactions"         xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006"         xmlns:telerikNavigation="clr-namespace:Telerik.Windows.Controls;assembly=Telerik.Windows.Controls.Navigation">        <Grid x:Name="LayoutRoot">         <i:Interaction.Behaviors>             <ga:GoogleAnalytics ProfileId="--Your GA ProfileId" Category="Demo" />         </i:Interaction.Behaviors>         <telerikNavigation:RadTreeView>             <i:Interaction.Triggers>                 <i:EventTrigger EventName="SelectionChanged">                     <sa:TrackAction />                 </i:EventTrigger>             </i:Interaction.Triggers>             <telerikNavigation:RadTreeViewItem Header="Item1">             </telerikNavigation:RadTreeViewItem>             <telerikNavigation:RadTreeViewItem Header="Item2" />             <telerikNavigation:RadTreeViewItem Header="Item3" />         </telerikNavigation:RadTreeView>     </Grid> </UserControl> Download the Telerik Microsoft Silverlight Analytics Framework Handlers and the sample project. This is our first Beta release - please drop us a line with any feedback you have or even better if you are at MIX10 - come visit us at the booth in the "Commons" hall so we can discuss it in person. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • More About PeopleSoft Feature Packs

    - by john.webb(at)oracle.com
    In my previous PeopleSoft Feature Pack post I introduced the new PeopleSoft Feature Pack delivery process. The response has been fantastic. It appears our customers agree that this new offering benefits them in many ways.   Since there has been so much interest in our Feature Pack strategy and since so many customers have been referencing our PeopleSoft FAQ in which we explain this new delivery mechanism, we've created the short presentation below to further explain Feature Packs.    

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  • Pro Google App Engine developer interview questions (with answers)

    - by WooYek
    What are good questions to determine if applicant is pro Google App Engine developer? Questions that can distinguish that someone is not an ad-hoc GAE programmer, but is really doing professional GAE development, with all areas concerned (eg. performance, transactions, async/batch data processing). Please provide answers, so an intermediate developer (such as myself :) can interview someone more experienced. Please avoid open questions. If possible please provide a link to a documentation part that's covering a topic in question. Please keep one interview question/answer per response for better reading experience and easier interview preparation.

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Ensure we're found in Facebook search for both full & abbreviated company names?

    - by hawbsl
    We have a client with a facebook page, let's say his company is called Bob Roberts Super Widgets. And if you search in Facebook for Bob Roberts Super Widgets then up he pops. But the shorthand he's commonly known by is BR Super Widgets and indeed the website we've created for him is br-super-widgets.com. In Facebook, searching for BR Super Widgets doesn't show up our Mr Bob. We don't have a lot of Facebook expertise, so asking for help here. Does anyone know how to ensure you're found in Facebook search for both short and long company names? Have found this this similar question in the Facebook forum but the poor old questioner never got a response.

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  • What is the correct way to install ATI Catalyst Video Drivers in 12.04 LTS?

    - by Stephen Myall
    I am planning on doing a fresh install of 12.04 LTS next weekend (I am currently on Beta) and want to know what is the correct way to install ATI Catalyst Video Drivers in 12.04 LTS? I have been reviewing all the Q&A on AU and the reason for asking this specific question is that I maybe be missing some dependencies from my planned coding. In a previous AU question relating to 11.10 (here) NOT 12.04 the accepted response stated that this was a dependency. sudo apt-get install ia32-libs I was also receiving conflicting advice on other websites which put doubts on what the correct approach was.

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  • Multilevel Queue Scheduling (MQS) with Round Robin

    - by stackuser
    I'm trying to use MQS to create a Gantt chart of 5 processes (P1-P5) as well as their waiting, response, and turnaround times (and averages of those metrics) within a CPU task schedule. Here's the basic table of arrival times and bursts: Here's my actual work version after ticking off the finished processes. The time quantum for each time slice is (2 queues) TQ1=4 and TQ2=3. Note that I'm doing MQS and NOT MLFQ: It just doesn't feel like I'm doing MQS right here, I know this gets a little complex but maybe someone can point out where I'm going totally wrong.

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  • Sending Outlook Invites

    - by Daniel Moth
    Sending an Outlook invite for a meeting (also referred to as S+ in Microsoft) is a simple thing to get right if you just run the quick mental check below, which is driven by visual cues in the Outlook UI. I know that some folks don’t do this often or are new to Outlook, so if you know one of those folks share this blog post with them and if they read nothing else ask them to read step 7. Add on the To line the folks that you want to be at the meeting. Indicate optional invitees. Click on the “To” button to bring up the dialog that lets you move folks to be Optional (you can also do this from the Scheduling Assistant). Set the Reminder according to the attendee that has to travel the most. 5 minutes is the minimum. Use the Response Options and uncheck the "Request Response" if your event is going ahead regardless of who can make it or not, i.e. if everyone is optional. Don’t force every recipient to make an extra click, instead make the extra click yourself - you are the organizer. Add a good subject Make the subject such that just by reading it folks know what the meeting is about. Examples, e.g. "Review…", "Finalize…", "XYZ sync up" If this is only between two people and what is commonly referred to as a one to one, the subject would be something like "MyName/YourName 1:1" Write the subject in such a way that when the recipient sees this on their calendar among all the other items, they know what this meeting is about without having to see location, recipients, or any other information about the invite. Add a location, typically a meeting room. If recipients are from different buildings, schedule it where the folks that are doing the other folks a favor live. Otherwise schedule it wherever the least amount of people will have to travel. If you send me an invite to come to your building, and there is more of us than you, you are silently sending me the message that you are doing me a favor so if you don’t want to do that, include a note of why this is in your building, e.g. "Sorry we are slammed with back to back meetings today so hope you can come over to our building". If this is in someone's office, the location would be something like "Moth's office (7/666)" where in parenthesis you see the office location. If some folks are remote in another building/country, or if you know you picked a time which wasn't free for everyone, add an Online option (click the Lync Meeting button). Add a date and time. This MUST be at a time that is showing on the recipients’ calendar as FREE or at worst TENTATIVE. You can check that on the Scheduling Assistant. The reality is that this is not always possible, so in that case you MUST say something about it in the Invite Body, e.g. "Sorry I can see X has a conflict, but I cannot find a better slot", or "With so many of us there are some conflicts and I cannot find a better slot so hope this works", or "Apologies but due to Y we must have this meeting at this time and I know there are some conflicts, hope you can make it anyway". When you do that, I better not be able to find a better slot myself for all of us, and of course when you do that you have implicitly designated the Busy folks as optional. Finally, the body of the invite. This has the agenda of the meeting and if applicable the courtesy apologies due to messing up steps 6 & 7. This should not be the introduction to the meeting, in other words the recipients should not be surprised when they see the invite and go to the body to read it. Notifying them of the meeting takes place via separate email where you explain the purpose and give them a heads up that you'll be sending an invite. That separate email is also your chance to attach documents, don’t do that as part of the invite. TIP: If you have sent mail about the meeting, you can then go to your sent folder to select the message and click the "Meeting" button (Ctrl+Alt+R). This will populate the body with the necessary background, auto select the mandatory and optional attendees as per the TO/CC line, and have a subject that may be good enough already (or you can tweak it). Long to write, but very quick to remember and enforce since most of it is common sense and the checklist is driven of the visual cues in the UI you use to send the invite. Comments about this post by Daniel Moth welcome at the original blog.

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  • How attach a model with another model on a specific bone?

    - by Mehdi Bugnard
    I meet a difficulty attached to a model to another model on a "bone" accurate. I searched several forums but no result. I saw that many people have asked the same question but no real result see no response. Thread found : How to attach two XNA models together? How can I attach a model to the bone of another model? http://stackoverflow.com/questions/11391852/attach-model-xna But I think it is possible. Here is my code example attached a "cube" of the hand of my player private void draw_itemActionAttached(Model modelInUse) { Matrix[] Model1TransfoMatrix = new Matrix[this.player.Model.Bones.Count]; this.player.Model.CopyAbsoluteBoneTransformsTo(Model1TransfoMatrix); foreach (ModelMesh mesh in modelInUse.Meshes) { foreach (BasicEffect effect in mesh.Effects) { Matrix model2Transform = Matrix.CreateScale(1f) * Matrix.CreateFromYawPitchRoll(0, 0, 0); effect.World = model2Transform * Model1TransfoMatrix[0]; //root bone index effect.View = arcadia.camera.View; effect.Projection = arcadia.camera.Projection; } mesh.Draw(); } }

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  • 301 redirecting a blog's RSS feed URL?

    - by Marc Charbonneau
    I moved my personal blog from Wordpress to Ghost this weekend, which changes the RSS feed URL from /feed/ to /rss/. By default Ghost returns a 301 redirect for /feed/, which I've verified by checking the response header and looking at the logs: In Feedly though, new posts aren't being picked up (at least after 24 hours. I'm not sure if they might have a waiting period before updating the URL). What's the correct thing to do in this situation? Do I need to keep /feed/ alive instead of returning a 301? If so, is there a rewrite rule that would let me do this in nginx instead of having to modify the Ghost source code?

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  • Converting LINQ to Twitter to Twitter API v1.1

    - by Joe Mayo
    Twitter recently updated their API to v1.1 (Current status: API v1.1). Naturally, LINQ to Twitter  needed to be updated too. This blog post outlines the changes made to LINQ to Twitter during this conversion and highlights important features that LINQ to Twitter developers will want to know. Overall Impact Generally speaking, Twitter API v1.1 is semantically very much the same as it’s predecessor. The base URL changed and so did a few resource segments, but the resources themselves are still intact. The good news is that LINQ to Twitter has always shielded the developer from this plumbing, so the entities, types, and filters didn’t change much at all.  The following sections describe what did  change. Authentication In Twitter API v1.0 authentication was not required for some resources, such as user timelines and search. However, that’s all changed because *all* queries must be authenticated in Twitter API v1.1. LINQ to Twitter has various types of authorizers you can use, supporting whatever OAuth options are available via Twitter.  You can see the LINQ to Twitter documentation, Securing Your Applications, for more info on OAuth support. The New Search One of the larger changes to the API was Search. To be more specific, the Search entity now contains a List<Status>, named Statuses, to hold results.  Additionally, any meta-data associated with the search is now in a property named SearchMetaData. The change to the Search entity and responses is the big change, but the good news is that your Search query syntax doesn’t change. Different Rate Limits The issue of rate limits itself is contentious, but this discussion is focused on the coding experience and I’ll leave the politics to those who prefer to engage in that activity. What’s important here is that both headers and resources have changed. You should review Twitter’s Rate Limit documentation to understand what the changes mean.  A quick explanation is that rate limits are applied individually to each resource in 15 minute time intervals. In LINQ to Twitter these changes surface on the Help entity, via HelpType.RateLimits. The RateLimits query has a Resources filter where you can specify a comma-separated list of categories to return rate limit info for.  The results materialize in the RateLimits dictionary, keyed on category. The Help entity also has a RateLimitsAuthorizationContext, holding the Access Token for the user performing queries – and to whom the rate limits apply. In addition to the new RateLimits query, there are new RateLimit headers that appear in the query response, whose HTTP header name is of the form X-Rate-Limit… which is different from the previous header name. LINQ to Twitter surfaces these headers via the existing properties of the TwitterContext instance. For anyone who retrieved rate limit information via the Headers property of TwitterContext, you should be aware of the new header names.  I haven’t done anything with Feature rate limit properties yet, but they appear to no longer be available – this will require more follow-up. Error Handling Twitter API v1.1 has a new format for Error Codes & Responses. LINQ to Twitter wraps these messages in the TwitterQueryException, which has been updated appropriately. The Message property of TwitterQueryException now reflects the Twitter error message, when available. There’s also a new ErrorCode that’s populated with the message error code. Parameters Most parameters stayed the same, but one of interest is Include Entities (different from LINQ to Twitter data object entities). Entities are metadata hanging off tweets, that provide start/end position in the tweet and other information for mentions, urls, hash tags, and media. Entities used to not be included unless you specified you wanted them. Now, in v1.1, entities are included by default for all APIs that return a Status.  If you were always setting IncludeEntities to true, then you won’t see a change. However, be aware that you’ll now be receiving additional data in your response from Twitter, which will explain a sudden increase in bandwidth utilization. This might or might not  matter to you  depending on the requirements of your application, but you should be aware of it. Everything Else There might be small changes here and there that I haven’t mentioned, but these were the ones you should be most aware of.  Streams didn’t change, but Twitter will be deprecating username/password authentication on public streams, in favor of OAuth, so you’ll be seeing me make that change some time in the future.  Also, Twitter will continue to evolve the API and you can expect that LINQ to Twitter will change accordingly. Summary The big changes to Twitter API were Authentication, Search, Rate Limits, and Error Handling. All API calls must be authenticated. You’ll need to change your code to read Search results differently, but the query is much the same as you use now. There’s a new RateLimits API, one of the Help queries.  Also, the new error messages are integrated into TwitterQueryException. Besides these changes, I expect  most others to be small or affect a smaller percentage of developers.  You can get the latest version of LINQ to Twitter from NuGet or visit the LINQ to Twitter download page at CodePlex.com.   @JoeMayo

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  • Does anyone else not enjoy this 'Required 15 Reputation' to vote situation? [migrated]

    - by Oliver Hyde
    I know, it's most likely the reason stackexchange has become so popular, by forcing people to actually contribute. But as a full-time lurker, and long time user (only recently signed up), it kind of bums me out that I don't get to give credit where credit is due. I don't generally asks questions because I always find a related question before I get myself into the situation where I need to ask and I don't like to answer questions myself as I don't consider myself experienced enough to be contributing effectively. Hopefully the first response to this post is a quick solution to getting 15 reputation points that I haven't seen, and I can just quickly delete this useless question, or maybe a concise paragraph explaining why my question is redundant and that I should go back to my lurky shadows of which I came from. All I want to do, is give credit to helpful comments/questions.

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