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  • Why is vCenter 5.1u1 exiting hosts from maintenance mode?

    - by Shane Madden
    This vCenter server was just upgraded to 5.1 update 1. I'm going through hosts and bringing firmware up to date, then upgrading them from various versions of 5.0 to 5.1u1. vCenter 5.1u1 seems to have an interesting new behavior: it's removing hosts from maintenance mode when they reconnect after being disconnected -- but very inconsistently, I've seen it maybe 4 or 5 times on ~25-30 host reboots. I've only seen it happen on 5.0 hosts that have not yet been upgraded to 5.1. In the image, I placed the host in maint mode and rebooted it into the HP SPP DVD's automatic update mode. After its usual ~40 minute update process, the host came back online.. and 7 seconds before even logging that the host had reconnected, vCenter had sent the host a task to exit maintenance mode. In my understanding, the only time vCenter should drop a host out of maintenance mode is when vCenter put it into maintenance mode itself (such as a VUM upgrade task). Why would this vCenter be unilaterally exiting a host from user-initiated maintenance mode? Edit, additional info: I ran the firmware upgrades on 5 more hosts, all at the same time. Two of them exited maint mode after reconnecting, three did not. The common factor of those exiting maint mode seems to be how long they were offline; the two that took a few tries to boot to the virtual media are the two that got knocked out of maint mode. esx31 (image above): 45 minutes unresponsive esx19 (exited maint): 87 minutes unresponsive esx24 (stayed in maint): 32 minutes unresponsive esx29 (stayed in maint): 39 minutes unresponsive esx32 (stayed in maint): 30 minutes unresponsive esx34 (exited maint): 70 minutes unresponsive Edit: The disconnect time idea seems to have been a red herring, as it's not happening consistently. Additionally, in the vpxd.log the exit maint mode task initiation seems to always immediately follow this vim.EnvironmentBrowser.queryProvisioningPolicy SOAP call. Here's the lines, slightly trimmed for clarity: 15:27:49.535 [info 'vpxdvpxdVmomi'] [ClientAdapterBase::InvokeOnSoap] Invoke done (esx31, vim.EnvironmentBrowser.queryProvisioningPolicy) 15:27:49.560 [info 'commonvpxLro'] [VpxLRO] -- BEGIN task -- esx31 -- HostSystem.exitMaintenanceMode -- Note that on the nodes that don't get the exit task, the vim.EnvironmentBrowser.queryProvisioningPolicy event still occurs. I'm not seeing any other differences in events before or after this in the reconnect process, aside from the extra events caused by exiting maintenance mode. Given the log's mention of provisioning policies, looking for autodeploy-related maintenance mode issues turns up complaints about similar behavior (though I'm not using autodeploy at all).

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  • Engagement: Don’t Forget Your Employees!

    - by Kellsey Ruppel
    By Mark Brown, Sr. Director, Oracle WebCenter  This week we want to focus on Employee Engagement, and how it is critical to your business. Today we hear and read a great deal about “Customer Engagement” – and rightly so, it is those customers, whether they be traditional paying customers, citizens, students, club members, or whomever it is that are “paying the bills”.  A more engaged customer is more likely to make it easier to pay those bills by buying more, giving good reviews, or spreading the word of how wonderful their experience was. But what about those who are providing those services, those who design and make those goods; why is it that all too often they are left out of conversations concerning engagement? In fact, it is critical that we consider our employees as customers since they are using internal systems that run your organization the same way customers use external systems. Studies have shown that an organization in which the employees feel “engaged” or better able to make decisions, do their jobs, and are connected to their peers have better return to their stakeholders. (shareholders).  On the surface this seems obvious, happy employees are more productive employees. But it leads to the question – how many of our existing policies, systems and processes are actually reducing that level of engagement? Let’s look at a couple examples. If posting new information that may be of great value to everyone in the larger organization is hard to do because we use an antiquated system, then we’re making it hard to share and increasing the potential for duplicate work. If it is not trivially obvious how to create and publish this post, then chances are very high that I’ll put it on the bottom of my queue. And finally, when critical information is spread across various systems, intranet sites, workgroups and peoples inboxes, then it is very hard to learn and grow from that information.  These may sound trivial, but how often do we push things off not because it is intellectually challenging, we may have the answer at our fingertips, but because it is hard to make that information readily available.  If an engaged employee is a productive employee, then what can we do to increase their level of engagement? We can start by looking for opportunities to provide self-documenting self-service solutions. Our newer employees grew up using simplified web interfaces everyday and they loathe calling a help-desk unless it is the last resort. Sadly, many of our enterprise applications have not kept pace and we all still have processes that are based on sending an email -- like discount approvals, vacation requests, or even offer-letter approvals.   My suggestion is to pick one highly visible, high-impact process where employees are either reticent to execute on the process or openly complain about how cumbersome it is and look at the mechanism for that process. If there are better ways, streamlined steps, better UIs that could be done, then you have a candidate to reconfigure that process and make it more engaging. Looking to better engage your employees? Start here!

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  • CodeStock 2012 Review: Michael Eaton( @mjeaton ) - 3 Simple Things for Increased Productivity

    3 Simple Things for Increased ProductivitySpeaker: Michael EatonTwitter: @mjeatonBlog: http://mjeaton.net/blog This was the first time I had seen Michael Eaton speak but have hear a lot of really good things about his speaking abilities. Needless to say I was really looking forward to his session. He basically addressed the topic of distractions and how they can decrease or increase your productivity as a developer. He makes the case that in order to become more productive you must block/limit all distractions. For example, he covered his top distractions as a developer. Top Distractions Social Media(Twitter, Reddit, Facebook) Wiki sites Phone Email Video Games Coworkers, Friends, Family Michael stated that he uses various types of music to help him block out these distractions in order for him to get into his coding zone. While he states that music works for him, he also notes that he knows of others that cannot really work with music. I have to say I am in the latter group because I require a quiet environment in order to work. A few session attendees also recommended listening to really loud white noise or music in another language other than your own. This allows for less focus to be placed on words being sung compared to the rhythmic beats being played. I have to say that I have not tried these suggestions yet but will in the near future. However, distractions can be very beneficial to productivity in that they give your mind a chance to relax and not think about the issues at hand. He spoke highly of taking vacations, and setting boundaries at work so that develops prevent the problem of burnout. One way he suggested that developer’s combat distractions is to use the Pomodoro technique. In his example he selects one task to do for 20 minutes and he can only do that task during that time. He ignores all other distractions until this task or time limit is complete. After it is completed he allows himself to relax and distract himself for another 5- 10 minutes before his next Pomodoro. This allows him to stay completely focused on a task and when the time is up he can then focus on other things.

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  • Protect Data and Save Money? Learn How Best-in-Class Organizations do Both

    - by roxana.bradescu
    Databases contain nearly two-thirds of the sensitive information that must be protected as part of any organization's overall approach to security, risk management, and compliance. Solutions for protecting data housed in databases vary from encrypting data at the application level to defense-in-depth protection of the database itself. So is there a difference? Absolutely! According to new research from the Aberdeen Group, Best-in-Class organizations experience fewer data breaches and audit deficiencies - at lower cost -- by deploying database security solutions. And the results are dramatic: Aberdeen found that organizations encrypting data within their databases achieved 30% fewer data breaches and 15% greater audit efficiency with 34% less total cost when compared to organizations encrypting data within applications. Join us for a live webcast with Derek Brink, Vice President and Research Fellow at the Aberdeen Group, next week to learn how your organization can become Best-in-Class.

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  • Domain registration public information, measures domain authority in SEO?

    - by Rana
    I have seen on internet in various places talking about this and they says this information do have impact on SEO, specially in the domain authority section. Is it so? If so, Is there any proper way to fill this up? Like, I am running a site as my blog, what should the the organization field? If I own multiple domains, will having same contact information on all of them help gain domain authority? As a owner of multiple sites, should organization name be same or different? Considering I don't own a company yet? Any other suggestion about this?

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  • How to Create a Realistic Timeline for your Projects

    - by Aditi
    Developing a Realistic project time line is a biggest and most challenging task of any team. We here at JustSkins, have learned over time that developing and adhering to a timeline isn’t easy but is not impossible. Keeping in consideration from any technical glitches to a human resource issue, unexpected complications can come up at any time during the entire project life cycle, How ever there are many things you can do in order to save the project from going off-track there. A specific timeline is very important statistic for time management planning and keeping your client informed of the progress. Have a rigid time tracking assures the client, that you are committed to achieving specific project milestones in time. The more you work on varied IT projects, the more you know about the aspects of project and you get to better develop future estimates and timelines. Make a Structure When estimating the time required to accomplish each task, consider which all team members will be involved, also assign the amount of time each individual must put in to the project. Define Scope & dependability and set deadlines for accomplishing them. Sometimes Working in Phases or modules help in doing more in lesser time. One must use a Project management tool in order to systematize the collaboration between the team members. Realistic Goal Setting One approach is to keep a bandwidth of few days to deal with delay, errors & incorrect coding issues you are likely to have in the course. It is very realistic to keep delivery date to client different then internal delivery timeline. If your resource is having hard time finishing this task in the time specified, keep some room to give him a day or two extra to accomplish his task. This does not upset client delivery and is the safe way of doing projects. Keep and Insightful Approach Identify potential problems before they delay your project. To be a great IT manager you have to be honest & diplomatic at the same time, it is essential for you to give earlier notice of potential delays or scope changes to your clients. In situation where delay is inevitable you should be in a position to provide immediate, on-demand status progress reports. Learning from past experiences if very important one must keep a track of actual time spent on all aspects of the projects, this will help you create better future estimates and timelines.

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  • Use of Business Parameters in BPM12c

    - by Abhishek Mittal-Oracle
    With the release of BPM12c, a new feature to use Business Parameters is introduced through which we can define a business parameter which will behave as a global variable which can be used within BPM project. Business Administrator can be the one responsible to modify the business parameters value dynamically at run-time which may bring change in BPM process flow where it is used.This feature was a part of BPM10g product and was extensively used. In BPM11g, this feature is not present currently.Business Parameters can be defined in 2 ways:1. Using Jdev to define business parameters, and 2. Using BPM workspace to define business parameters.It is important to note that business parameters need to be mapped with a valid organisation unit defined in a BPM project. If the same is not handled, exceptions like 'BPM-70702' will be thrown by BPM Engine. This is because business parameters work along with organisation defined in a BPM project.At the same time, we can use same business parameter across different organisation units with different values. Business Parameters in BPM12c has this capability to handle multiple values with different organisation units defined in a single BPM project. This enables business to re-use same business parameters defined in a BPM project across different organisations.Business parameters can be defined using the below data types:1. int2. string 3. boolean4. double While defining an business parameter, it is mandatory to provide a default value. Below are the steps to define a business parameter in Jdev: Step 1:  Open 'Organization' and click on 'Business Parameters' tab.Step 2:  Click on '+' button.Step 3: Add business parameter name, type and provide default value(mandatory).Step 4: Click on 'OK' button.Step 5: Business parameter is defined. Below are the steps to define a business parameter in BPM workspace: Step 1: Login to BPM workspace using admin-username and password.Step 2: Click on 'Administration' on the right top side of workspace.Step 3: Click on 'Business Parameters' in the left navigation panel under 'Organization'. Step 4:  Click on '+' button.Step 5: Add business parameter name, type and provide default value(mandatory).Step 6: Click on 'OK' button.Step 7: Business parameter is defined. Note: As told earlier in the blog, it is necessary to define and map a valid organization ID with predefined variable 'organizationalUnit' under data associations in an BPM process before the business parameter is used. I have created one sample PoC demonstrating the use of Business Parameters in BPM12c and it can be found here.

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  • Files for .NET Montreal and VTCC4 conference

    - by Vincent Grondin
    Hi,  here are the files for both the .NET Montreal presentation made Sept the 24th and at the Vermont Code Camp #4 on Sept the 22nd regarding Architecture problems and solutions linked to EF4.0, Async-await keywords and the Task Parallel Library. This zip file includes both power points in french and english and the DemoApplication which is I REMIND YOU VERY DEMO-WARE and doesn't handle task level exception and context switching.  ZipFile Enjoy

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  • ArchBeat Link-o-Rama for 2012-07-10

    - by Bob Rhubart
    Free Event Today: Virtual Developer Day: Oracle Fusion Development This free event—another in the ongoing series of OTN Virtual Developer Days—focuses on Oracle Fusion development, and features three session tracks plus hands-on labs. Agenda and session abstracts are available now so you can be ready for the live event when it kicks off today, July 10, 9am to 1pm PST / 12pm to 4pm EST / 1pm to 5pm BRT. Podcast: The Role of the Cloud Architect - Part 1/3 In part one of this three-part conversation, cloud architects Ron Batra (AT&T) and James Baty (Oracle) talk about how cloud computing is driving the supply-chaining of IT and the "democratization of the activity of architecture." Middleware and Cloud Computing Book | Tom Laszewski Cloud migration expert Tom Laszewski describes Middleware and Cloud Computing by Frank Munz as "one of only a couple books that really discuss AWS and Oracle in depth." Cloud computing moves from fad to foundation | David Linthicum "When enterprises make cloud computing work, they view the application of the technology as a trade secret of sorts, so there are no press releases or white papers," says David Linthicum. "Indeed, if you see one presentation around a successful cloud computing case study, you can bet you're not hearing about 100 more." Oracle Real-Time Decisions: Combined Likelihood Models | Lukas Vermeer Lukas Vermeer concludes his extensive series of posts on decision models with a look "an advanced approach to amalgamate models, taking us to a whole new level of predictive modeling and analytical insights; combination models predicting likelihoods using multiple child models." Running Oracle BPM 11g PS5 Worklist Task Flow and Human Task Form on Non-SOA Domain | Andrejus Baranovskis "With a standard setup, both the BPM worklist application and the Human task form run on the same SOA domain, where the BPM process is running," says Oracle ACE Director Andrejus Baranovskis. "While this work fine, this is not what we want in the development, test and production environment." BAM design pointers | Kavitha Srinivasan "When using EMS (Enterprise Message Source) as a BAM feed, the best practice is to use one EMS to write to one Data Object," says Oracle Fusion Middleware A-Team blogger Kavitha Srinivasan. "There is a possibility of collisions and duplicates when multiple EMS write to the same row of a DO at the same time." Changes in SOA Human Task Flow (Run-Time) for Fusion Applications | Jack Desai Oracle Fusion Middleware A-Team blogger Jack Desai shares a troubleshooting tip. Thought for the Day "A program which perfectly meets a lousy specification is a lousy program." — Cem Kaner Source: SoftwareQuotes.com

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  • Ubuntu 12.04 LTS installation problem

    - by Zxy
    I am trying to install Ubuntu 12.04 LTS on my PC using WUBI. However, I keep getting this error: An error occured: *Error executing command >>command=C:\\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occured setting the element data. The request is not supported. >>stdout= For more information, please see the logfile:* Logfile: 06-11 10:57 DEBUG TaskList: ## Finished choose_disk_sizes 06-11 10:57 DEBUG TaskList: ## Running expand_diskimage... 06-11 10:59 DEBUG TaskList: ## Finished expand_diskimage 06-11 10:59 DEBUG TaskList: ## Running create_swap_diskimage... 06-11 10:59 DEBUG TaskList: ## Finished create_swap_diskimage 06-11 10:59 DEBUG TaskList: ## Running modify_bootloader... 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 DEBUG TaskList: ### Running modify_bcd... 06-11 10:59 DEBUG WindowsBackend: modify_bcd Drive(C: hd 51255.1171875 mb free ntfs) 06-11 10:59 ERROR TaskList: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= Traceback (most recent call last): File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\win32\backend.py", line 697, in modify_bcd File "\lib\wubi\backends\common\utils.py", line 66, in run_command Exception: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= 06-11 10:59 DEBUG TaskList: # Cancelling tasklist 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 ERROR root: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= Traceback (most recent call last): File "\lib\wubi\application.py", line 58, in run File "\lib\wubi\application.py", line 132, in select_task File "\lib\wubi\application.py", line 158, in run_installer File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\win32\backend.py", line 697, in modify_bcd File "\lib\wubi\backends\common\utils.py", line 66, in run_command Exception: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 DEBUG TaskList: ## Finished modify_bootloader 06-11 10:59 DEBUG TaskList: # Finished tasklist*

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  • Optimizing Memory Usage in a .NET Application with ANTS Memory Profiler

    Most people have encountered an OutOfMemory problem at some point or other, and these people know that tracking down the source of the problem is often a time-consuming and frustrating task. Florian Standhartinger gives us a walkthrough of how he used the ANTS Memory Profiler to help make an otherwise painful task that little bit less troublesome.

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  • Employee Engagement Q&A with John Brunswick

    - by Kellsey Ruppel
    As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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  • Welcome

    - by Jiandong Guo
    In this blog, I plan to provide you with information about OWSM, Oracle Web services Manager.  I joined Platform Security and OWSM team in Oracle's identity management organization in February, 2010. Before that I had been working on Metro, an open source Web services project,  in Sun's Glassfish organization for 5 years, as one of the architects for security. I am continuing that work here at Oracle OWSM, focusing on developing and evangelizing our enterprise Web services security,  identity and policy management offerings.To start with, I plan to write a series of posts on some of the new features for OWSM in Oracle Fusion Middleware 11g R1 PS3.Thank you all for your interests.

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  • Want to be part of the most meaningful Customer Experience conversation today?

    - by Tony Berk
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen the blogs and announcements about Oracle OpenWorld. And perhaps you’ve also seen the news about OpenWorld’s newest sister event: Oracle Customer Experience (CX) Summit @ OpenWorld. Oracle CX Summit was created to be the most meaningful CX event, to be truly unique, to serve as the place to discover what it takes and what it really means to put the customer at the center of your business success. One long-time Oracle customer, when told about the Oracle CX Summit, put it this way: ‘This makes me rethink how I think about Oracle and Customer Experience’. Listen to what she heard and you be the judge. We believe Customer Experience (‘CX’) is a movement, not just the latest ‘IT’ tech trend. CX isn’t something you can simply ‘install’. CX is one of the most strategic initiatives an organization can undertake. Customer Experience is about connecting with an organization’s most important asset, the customer, and the critical role that connection has to an organization’s success. And there’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Take Subaru, for example. The company fully embraced the CX opportunity and their CX leadership will be on stage at the Oracle CX Summit to share their CX journey. They radically changed the way they interact with their customers, empower their employees, and differentiate their brand. And this is a story with a phenomenal happy ending: in a stagnant market and shrinking economy, they GREW their business and outpaced their competition. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} At Oracle CX Summit, you will be surrounded by dozens of CX leaders, visionaries and innovators like Subaru. This three-day event brings together the largest collection of thought leaders and practitioners in Customer Experience ever. Notable presenters include: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Seth Godin - World-renowned blogger and one ‘the World’s Top 21 Speakers’, author of 14 best-selling books like “Permission Marketing”, and founder of dozens of startups such as Squidoo.com (ranked one of the top 125 sites in the US). Kerry Bodine - VP Principal Analyst at Forrester for Customer Experience, author of the just-published book “Outside In - The Power of Putting Customers at the Center of Your Business”, and renowned author of “The Customer Experience Ecosystem”. Bruce Temkin - Co-founder and Chair of the Customer Experience Professionals Association, revered blogger of “Customer Experience Matters”, former VP Principal Analyst at Forrester for Customer Experience, Founder and Managing Partner of The Temkin Group, a leading Customer Experience research and consulting firm. George Kembel - Executive Director and Co-founder of the Stanford Design School, an established, recognized thought leader in design thinking and innovation, and a Silicon Valley based-CEO, venture capitalist and educator. Gene Alvarez - VP Research Analyst at Gartner and a recognized authority in the Retail and Consumer Goods industry. Gene has been published, featured and referenced in a variety of trade publications for Customer Experience insights. Senior Executives from innovative Customer Experience brands and agencies like AT&T, Intuit, Southwest Airlines, Marriott, Quiksilver, and Sapient. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} But the CX Summit includes much, much more. There are over 30+ role-driven sessions and rountables as well as one-of-a-kind events including: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} The Customer Experience Innovation Tent featuring hands-on demonstrations of bleeding-edge customer experiences like the Share Happy Ice Cream Machine A hands-on Customer Journey Mapping Workshop that lets you learn design thinking techniques for innovating differentiated experiences that drive cross-functional alignment Access to the Oracle OpenWorld Exhibition Halls and DEMOgrounds as well as a week-long Live Music Festival and the Oracle Appreciation Event featuring Pearl Jam and Kings of Leon Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} At Oracle, we are quite proud of our award-winning suite of CX products, a suite of solutions that can help an organization greatly accelerate their CX journey. But Oracle CX Summit isn’t about products. It’s about how an organization can succeed in its CX initiative. There’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Come join the Customer Experience Revolution. Register for Oracle CX Summit @ OpenWorld here. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} --

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  • Leading an offshore team

    - by Chuck Conway
    I'm in a position where I am leading two teams of 4. Both teams are located in India. I am on the west coast of the U.S. I'm finding leading remote teams challenging: First, their command of the English language is weak. Second, I'm having difficultly understanding them through their accents. Third is timing, we are 12 hours apart. We use Skype to communicate. I have a month to get the project done. We've burned through a week just setting up the environments. At this point I'm considering working their hours, 11p PDT to 7a PDT, to get them up to speed, so that I can get the project off the ground. A 12 hour lag time is too much. I'm looking for steps I can take to be successful at leading an offshore team. Update The offshore team's primary task is coding, of course, most coding tasks do involve some design work. The offshore team's are composed of one lead, 2 mid level (4 to 5 years) developers and a junior (~2 years) developer. The project is classic waterfall. We've handed the offshore team a business and a technical design document. We are trying to manage the offshore in an agile way. We have daily conference calls with them and I'm requiring the teams to send me a daily scrum in the form of an email answering the following questions: What did I do today? What am I going to do tomorrow? What do I need from Chuck so I can do my job tomorrow? There is some ambiguity in the tasks. The intent was to give them enough direction for them to develop the task with out writing the code for them. I don't have a travel budget. I am using Fogbugz to track the tasks. Each task has been entered into Fogbugz and given a priority. Each team member has access to FogBugz and can choose what task they wish to complete. Related question: What can we do to improve the way outsourcing/offshoring works? Update 2 I've decided that I can not talk to the team once a day. I must work with them. Starting tonight I've started working the same hours they are. This makes me available to them when they have questions. It also allows me to gain their trust and respect. Stackoverflow question Leading an offshore team

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  • WebCenter Customer Spotlight: Institute of Financing for Agriculture and Fisheries

    - by kellsey.ruppel
     Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryThe Institute of Financing for Agriculture and Fisheries (IFAP) provides access, process payments, and oversee the application of EU and domestic funds distribution to individuals and companies. IFAP business objectives were to establish electronic processing of EU funds, improve relations between government agencies and public in compliance with the International Organization for Standardization (ISO) requirements for information management and security They implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture. IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments and the solution complies with ISO information and security requirements.  Company OverviewAs part of the Ministry of Agriculture, Rural Development, and Fisheries, the mission of the Institute of Financing for Agriculture and Fisheries (IFAP) is to provide access, process payments, and oversee the application of European Union (EU) and domestic funds distribution to individuals and companies engaged in the agriculture, rural development, and fisheries industries. Business ChallengesIFAP main business objective was to establish electronic processing of EU funds invested in agriculture and fisheries, improve relations between government agencies and the public and  comply with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Solution DeployedIFAP implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.  The use of paper was replaced with digital formats, accelerating internal processes and ensuring compliance with ISO requirements Business Results Scalability The number of documents included and managed in the document system, called iDOC, increased to a total of 490,847, of which 103,298 are internally generated, 113,824 are digitized correspondence, and 264,870 are forms that have been digitized or received via the institute’s Web site. Efficiency  IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments. The overall productivity increased through the use of digital formats and citizens’ ID cards as digital signatures. Compliance The implemented solution complies with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Oracle Products and Services IFAP Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle Application Server Oracle Forms Oracle Reports

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  • Notifying a separate application of an event

    - by TomDestry
    I have an application that runs through various tasks as an automated process. My client would like me to create a file in a given folder for each task as a way to flag when each task completes. They prefer this to a database flag because they can be notified by the file system rather than continually polling a database table. I can do this but creating and deleting files as flags feels clunky. Is there a more elegant approach to notifying a third-party of an event?

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  • Do you think asking to sign contributor license agreement for a open source project creates a resistance for contributors?

    - by Appu
    I am working on a open-source project which is backed by an organization. Organization pays a team to make this open-source project. This project will be licensed with GPLv3. We are debating on having a CLA for contributors. Do you think mandating a CLA will reduce the number of contributors? I have observed that people have no issues in signing a CLA when the project is really popular. So do you think CLA will create a resistance to contribute?

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  • Partner Blog Series: PwC Perspectives - The Gotchas, The Do's and Don'ts for IDM Implementations

    - by Tanu Sood
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mso-tstyle-border-bottom-themecolor:accent6; font-family:"Arial Narrow","sans-serif"; mso-ascii-font-family:Georgia; mso-ascii-theme-font:major-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-hansi-font-family:Georgia; mso-hansi-theme-font:major-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi;} table.MsoTableMediumList1Accent6LastRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; color:#968C6D; mso-themecolor:text2; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6FirstCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:first-column; mso-style-priority:65; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6LastCol {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:last-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #E0301E; mso-tstyle-border-top-themecolor:accent6; mso-tstyle-border-bottom:1.0pt solid #E0301E; mso-tstyle-border-bottom-themecolor:accent6; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableMediumList1Accent6OddColumn {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-column; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} table.MsoTableMediumList1Accent6OddRow {mso-style-name:"Medium List 1 - Accent 6"; mso-table-condition:odd-row; mso-style-priority:65; mso-style-unhide:no; mso-tstyle-shading:#F7CBC7; mso-tstyle-shading-themecolor:accent6; mso-tstyle-shading-themetint:63;} It is generally accepted among business communities that technology by itself is not a silver bullet to all problems, but when it is combined with leading practices, strategy, careful planning and execution, it can create a recipe for success. This post attempts to highlight some of the best practices along with dos & don’ts that our practice has accumulated over the years in the identity & access management space in general, and also in the context of R2, in particular. Best Practices The following section illustrates the leading practices in “How” to plan, implement and sustain a successful OIM deployment, based on our collective experience. Planning is critical, but often overlooked A common approach to planning an IAM program that we identify with our clients is the three step process involving a current state assessment, a future state roadmap and an executable strategy to get there. It is extremely beneficial for clients to assess their current IAM state, perform gap analysis, document the recommended controls to address the gaps, align future state roadmap to business initiatives and get buy in from all stakeholders involved to improve the chances of success. When designing an enterprise-wide solution, the scalability of the technology must accommodate the future growth of the enterprise and the projected identity transactions over several years. Aligning the implementation schedule of OIM to related information technology projects increases the chances of success. As a baseline, it is recommended to match hardware specifications to the sizing guide for R2 published by Oracle. Adherence to this will help ensure that the hardware used to support OIM will not become a bottleneck as the adoption of new services increases. If your Organization has numerous connected applications that rely on reconciliation to synchronize the access data into OIM, consider hosting dedicated instances to handle reconciliation. Finally, ensure the use of clustered environment for development and have at least three total environments to help facilitate a controlled migration to production. If your Organization is planning to implement role based access control, we recommend performing a role mining exercise and consolidate your enterprise roles to keep them manageable. In addition, many Organizations have multiple approval flows to control access to critical roles, applications and entitlements. If your Organization falls into this category, we highly recommend that you limit the number of approval workflows to a small set. Most Organizations have operations managed across data centers with backend database synchronization, if your Organization falls into this category, ensure that the overall latency between the datacenters when replicating the databases is less than ten milliseconds to ensure that there are no front office performance impacts. Ingredients for a successful implementation During the development phase of your project, there are a number of guidelines that can be followed to help increase the chances for success. Most implementations cannot be completed without the use of customizations. If your implementation requires this, it’s a good practice to perform code reviews to help ensure quality and reduce code bottlenecks related to performance. We have observed at our clients that the development process works best when team members adhere to coding leading practices. Plan for time to correct coding defects and ensure developers are empowered to report their own bugs for maximum transparency. Many organizations struggle with defining a consistent approach to managing logs. This is particularly important due to the amount of information that can be logged by OIM. We recommend Oracle Diagnostics Logging (ODL) as an alternative to be used for logging. ODL allows log files to be formatted in XML for easy parsing and does not require a server restart when the log levels are changed during troubleshooting. Testing is a vital part of any large project, and an OIM R2 implementation is no exception. We suggest that at least one lower environment should use production-like data and connectors. Configurations should match as closely as possible. For example, use secure channels between OIM and target platforms in pre-production environments to test the configurations, the migration processes of certificates, and the additional overhead that encryption could impose. Finally, we ask our clients to perform database backups regularly and before any major change event, such as a patch or migration between environments. In the lowest environments, we recommend to have at least a weekly backup in order to prevent significant loss of time and effort. Similarly, if your organization is using virtual machines for one or more of the environments, it is recommended to take frequent snapshots so that rollbacks can occur in the event of improper configuration. Operate & sustain the solution to derive maximum benefits When migrating OIM R2 to production, it is important to perform certain activities that will help achieve a smoother transition. At our clients, we have seen that splitting the OIM tables into their own tablespaces by categories (physical tables, indexes, etc.) can help manage database growth effectively. If we notice that a client hasn’t enabled the Oracle-recommended indexing in the applicable database, we strongly suggest doing so to improve performance. Additionally, we work with our clients to make sure that the audit level is set to fit the organization’s auditing needs and sometimes even allocate UPA tables and indexes into their own table-space for better maintenance. Finally, many of our clients have set up schedules for reconciliation tables to be archived at regular intervals in order to keep the size of the database(s) reasonable and result in optimal database performance. For our clients that anticipate availability issues with target applications, we strongly encourage the use of the offline provisioning capabilities of OIM R2. This reduces the provisioning process for a given target application dependency on target availability and help avoid broken workflows. To account for this and other abnormalities, we also advocate that OIM’s monitoring controls be configured to alert administrators on any abnormal situations. Within OIM R2, we have begun advising our clients to utilize the ‘profile’ feature to encapsulate multiple commonly requested accounts, roles, and/or entitlements into a single item. By setting up a number of profiles that can be searched for and used, users will spend less time performing the same exact steps for common tasks. We advise our clients to follow the Oracle recommended guides for database and application server tuning which provides a good baseline configuration. It offers guidance on database connection pools, connection timeouts, user interface threads and proper handling of adapters/plug-ins. All of these can be important configurations that will allow faster provisioning and web page response times. Many of our clients have begun to recognize the value of data mining and a remediation process during the initial phases of an implementation (to help ensure high quality data gets loaded) and beyond (to support ongoing maintenance and business-as-usual processes). A successful program always begins with identifying the data elements and assigning a classification level based on criticality, risk, and availability. It should finish by following through with a remediation process. Dos & Don’ts Here are the most common dos and don'ts that we socialize with our clients, derived from our experience implementing the solution. Dos Don’ts Scope the project into phases with realistic goals. Look for quick wins to show success and value to the stake holders. Avoid “boiling the ocean” and trying to integrate all enterprise applications in the first phase. Establish an enterprise ID (universal unique ID across the enterprise) earlier in the program. Avoid major UI customizations that require code changes. Have a plan in place to patch during the project, which helps alleviate any major issues or roadblocks (product and database). Avoid publishing all the target entitlements if you don't anticipate their usage during access request. Assess your current state and prepare a roadmap to address your operations, tactical and strategic goals, align it with your business priorities. Avoid integrating non-production environments with your production target systems. Defer complex integrations to the later phases and take advantage of lessons learned from previous phases Avoid creating multiple accounts for the same user on the same system, if there is an opportunity to do so. Have an identity and access data quality initiative built into your plan to identify and remediate data related issues early on. Avoid creating complex approval workflows that would negative impact productivity and SLAs. Identify the owner of the identity systems with fair IdM knowledge and empower them with authority to make product related decisions. This will help ensure overcome any design hurdles. Avoid creating complex designs that are not sustainable long term and would need major overhaul during upgrades. Shadow your internal or external consulting resources during the implementation to build the necessary product skills needed to operate and sustain the solution. Avoid treating IAM as a point solution and have appropriate level of communication and training plan for the IT and business users alike. Conclusion In our experience, Identity programs will struggle with scope, proper resourcing, and more. We suggest that companies consider the suggestions discussed in this post and leverage them to help enable their identity and access program. This concludes PwC blog series on R2 for the month and we sincerely hope that the information we have shared thus far has been beneficial. For more information or if you have questions, you can reach out to Rex Thexton, Senior Managing Director, PwC and or Dharma Padala, Director, PwC. We look forward to hearing from you. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0in; line-height:12.0pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Arial","sans-serif"; mso-ascii-font-family:Arial; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Arial; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL).

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  • E-books make smart kids using Java ME mobile phones

    - by hinkmond
    Worldreader has been distributing e-books on Kindle devices to children in sub-Saharan Africa to teach the students how to read. But now, Worldreader has also created a Java ME app that helps even more students in developing countries to have access to free books. See: Reaching more students w/Java ME Here's a quote: In many African countries, 80 percent of the population owns a cell phone. Up to now, Worldreader has focused on distributing Kindles to classrooms (the organization’s founder is former Amazon exec, but by making e-books available via cell phones the organization can reach a much wider group of readers. Using technology to teach kids how to read in developing nations is a good way to use mobile devices like Java ME feature phones--a lot better than trying to slingshot cartoon angry birds at green pigs on those other platforms, doncha think? Hinkmond

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