How to correctly deploy Adobe Reader 9.1

Posted by Ben Gillam on Server Fault See other posts from Server Fault or by Ben Gillam
Published on 2009-05-27T08:06:55Z Indexed on 2011/02/07 23:27 UTC
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Hi

I have recently tried to deploy Adobe Reader 9.1 onto our network here. (SBS 2003 server and XP Workstations)

I followed the instructions for the extraction of the installer and .msi and then creating a .mst transform file to set custom options. (Suppress EULA, dont create desktop icon etc)

I then added the package to my deployment GPO applied the relevant .mst file and preceded to deploy accross the network. The software package is computer assigned to be installed prior to logon, to avoid user permissions issues.

The package deploys correctly to computers and will run perfectly fine if you run from a shortcut, however when trying to view a pdf from within a web browser it fails with the following message.

"The adobe acrobat/reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again"

I have found many pages on google refering to this problem, but none appear to be in relation the problems I have found.

http :// kb2.adobe.com/cps/405/kb405461.html

These fixes recommend correcting a registry entry (which i should mention is missing after the deployed installation. However this does not work.

Switching off display in a browser - Seems to defeat the object of fixing the problem

Removing old versions - There arent any.

Trying with a different user - This affects all users of all privalige levels on all computers.

On my workstation I uninstalled Acrobat Reader 9.1 then reinstalled manually using the same installation source files and it works fine.

has anyone sucsessfully deployed AR9.1 on their domain and if so how?

For the time being I have downloaded the older 8.1.3 release and deployed this in the same way which works fine, but would like to be using the up to date version.

Thanks

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