Time sync fails on Hyper-V VM, but succeeds when I log in as a domain user

Posted by Richard Beier on Server Fault See other posts from Server Fault or by Richard Beier
Published on 2012-04-05T18:34:20Z Indexed on 2012/04/05 23:32 UTC
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We have a Windows Server 2003 SP2 VM running on Hyper-V (Server 2008 R2 host). The VM has Hyper-V time synchronization enabled.

I noticed that the time on the VM was fast by around 25 minutes. I saw the following in the event log:

  • The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time.

  • The time provider NtpClient cannot reach or is currently receiving invalid time data from ourdc.ourdomain.local (ntp.d|192.168.2.18:123->192.168.2.2:123).

  • Time Provider NtpClient: No valid response has been received from domain controller ourdc.ourdomain.local after 8 attempts to contact it. This domain controller will be discarded as a time source and NtpClient will attempt to discover a new domain controller from which to synchronize.

I had been logged in as a local user. (We have an old app that runs on this VM - it requires a user to be logged in at all times, and we use a non-domain user account for this.)

When I logged in as a domain user, the clock almost immediately corrected itself. Running "w32tm /monitor" and "net time" as the domain user showed no errors, and indicated that our domain controller was the time source.

Does anyone know what might cause this, and why logging in under a domain account fixes the problem? I'm wondering if the time will start to drift again.

Thanks for your help,
Richard

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