Splwow64 with TS Easy Print

Posted by Tim Brigham on Server Fault See other posts from Server Fault or by Tim Brigham
Published on 2012-06-01T02:33:51Z Indexed on 2012/06/01 4:42 UTC
Read the original article Hit count: 662

Filed under:

printing

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terminal-server

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drivers

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terminal-services

I have an application (Sage MIP Fund Accounting) which exports data to Excel. In this process it uses an internal print driver. Since we upgraded from 2008 to 2008 R2 this export process causes system hangs.

This has been isolated down to the splwow64 executable hanging while the Excel document is building. If I kill the spwow64 executable things function properly (I just can't print it once completed). This only occurs while using printer redirection using the Remote Desktop Easy Print function - if I pull the printer redirection things work exactly as expected.

I've spent the last couple hours looking at hotfixes or driver upgrades since this appears to be a problem specifically with how the Remote Desktop Easy Printer printer is functioning.

Is anyone aware of a hotfix which would be applicable in this situation? I don't want to grab every hotfix for redirected printing and start throwing them out there.

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