USB 3 port fails to enable my keyboard during boot

Posted by Jay on Super User See other posts from Super User or by Jay
Published on 2012-09-24T04:09:10Z Indexed on 2012/09/24 9:40 UTC
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My laptop has both USB 2.0 and 3.0 ports. I've connected:

  • mouse -- USB 2.0 port
  • keyboard -- USB 3.0 port

On starting the system, the mouse is active however the keyboard does not function. Everytime i have to disconnect the keyboard and plug it back in and only then it becomes active.

Is there any fix to this problem or is the USB port itself faulty?

specs: Dell XPS, 64-bit i7 processor with 8G of RAM

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