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  • How to Store the Contents of Your Office ‘Zip File’ Style [Humorous Image]

    - by Asian Angel
    There is plenty of room for that new computer you were wanting, but you had better hope that you do not need an item from the bottom of the stack moments from now… You can view more organizational wonderment and visit Michael’s website using the links below… OMG – OCD (Image Collection) Visit the Artist’s Website – Michael Johansson [via MUO] 6 Start Menu Replacements for Windows 8 What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives? How To Log Into The Desktop, Add a Start Menu, and Disable Hot Corners in Windows 8

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  • More CPU cores may not always lead to better performance – MAXDOP and query memory distribution in spotlight

    - by sqlworkshops
    More hardware normally delivers better performance, but there are exceptions where it can hinder performance. Understanding these exceptions and working around it is a major part of SQL Server performance tuning.   When a memory allocating query executes in parallel, SQL Server distributes memory to each task that is executing part of the query in parallel. In our example the sort operator that executes in parallel divides the memory across all tasks assuming even distribution of rows. Common memory allocating queries are that perform Sort and do Hash Match operations like Hash Join or Hash Aggregation or Hash Union.   In reality, how often are column values evenly distributed, think about an example; are employees working for your company distributed evenly across all the Zip codes or mainly concentrated in the headquarters? What happens when you sort result set based on Zip codes? Do all products in the catalog sell equally or are few products hot selling items?   One of my customers tested the below example on a 24 core server with various MAXDOP settings and here are the results:MAXDOP 1: CPU time = 1185 ms, elapsed time = 1188 msMAXDOP 4: CPU time = 1981 ms, elapsed time = 1568 msMAXDOP 8: CPU time = 1918 ms, elapsed time = 1619 msMAXDOP 12: CPU time = 2367 ms, elapsed time = 2258 msMAXDOP 16: CPU time = 2540 ms, elapsed time = 2579 msMAXDOP 20: CPU time = 2470 ms, elapsed time = 2534 msMAXDOP 0: CPU time = 2809 ms, elapsed time = 2721 ms - all 24 cores.In the above test, when the data was evenly distributed, the elapsed time of parallel query was always lower than serial query.   Why does the query get slower and slower with more CPU cores / higher MAXDOP? Maybe you can answer this question after reading the article; let me know: [email protected].   Well you get the point, let’s see an example.   The best way to learn is to practice. To create the below tables and reproduce the behavior, join the mailing list by using this link: www.sqlworkshops.com/ml and I will send you the table creation script.   Let’s update the Employees table with 49 out of 50 employees located in Zip code 2001. update Employees set Zip = EmployeeID / 400 + 1 where EmployeeID % 50 = 1 update Employees set Zip = 2001 where EmployeeID % 50 != 1 go update statistics Employees with fullscan go   Let’s create the temporary table #FireDrill with all possible Zip codes. drop table #FireDrill go create table #FireDrill (Zip int primary key) insert into #FireDrill select distinct Zip from Employees update statistics #FireDrill with fullscan go  Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --First serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) goThe query took 1011 ms to complete.   The execution plan shows the 77816 KB of memory was granted while the estimated rows were 799624.  No Sort Warnings in SQL Server Profiler.  Now let’s execute the query in parallel with MAXDOP 0. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 1912 ms to complete.  The execution plan shows the 79360 KB of memory was granted while the estimated rows were 799624.  The estimated number of rows between serial and parallel plan are the same. The parallel plan has slightly more memory granted due to additional overhead. Sort properties shows the rows are unevenly distributed over the 4 threads.   Sort Warnings in SQL Server Profiler.   Intermediate Summary: The reason for the higher duration with parallel plan was sort spill. This is due to uneven distribution of employees over Zip codes, especially concentration of 49 out of 50 employees in Zip code 2001. Now let’s update the Employees table and distribute employees evenly across all Zip codes.   update Employees set Zip = EmployeeID / 400 + 1 go update statistics Employees with fullscan go  Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --Serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) go   The query took 751 ms to complete.  The execution plan shows the 77816 KB of memory was granted while the estimated rows were 784707.  No Sort Warnings in SQL Server Profiler.   Now let’s execute the query in parallel with MAXDOP 0. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 661 ms to complete.  The execution plan shows the 79360 KB of memory was granted while the estimated rows were 784707.  Sort properties shows the rows are evenly distributed over the 4 threads. No Sort Warnings in SQL Server Profiler.    Intermediate Summary: When employees were distributed unevenly, concentrated on 1 Zip code, parallel sort spilled while serial sort performed well without spilling to tempdb. When the employees were distributed evenly across all Zip codes, parallel sort and serial sort did not spill to tempdb. This shows uneven data distribution may affect the performance of some parallel queries negatively. For detailed discussion of memory allocation, refer to webcasts available at www.sqlworkshops.com/webcasts.     Some of you might conclude from the above execution times that parallel query is not faster even when there is no spill. Below you can see when we are joining limited amount of Zip codes, parallel query will be fasted since it can use Bitmap Filtering.   Let’s update the Employees table with 49 out of 50 employees located in Zip code 2001. update Employees set Zip = EmployeeID / 400 + 1 where EmployeeID % 50 = 1 update Employees set Zip = 2001 where EmployeeID % 50 != 1 go update statistics Employees with fullscan go  Let’s create the temporary table #FireDrill with limited Zip codes. drop table #FireDrill go create table #FireDrill (Zip int primary key) insert into #FireDrill select distinct Zip       from Employees where Zip between 1800 and 2001 update statistics #FireDrill with fullscan go  Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --Serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) go The query took 989 ms to complete.  The execution plan shows the 77816 KB of memory was granted while the estimated rows were 785594. No Sort Warnings in SQL Server Profiler.  Now let’s execute the query in parallel with MAXDOP 0. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 1799 ms to complete.  The execution plan shows the 79360 KB of memory was granted while the estimated rows were 785594.  Sort Warnings in SQL Server Profiler.    The estimated number of rows between serial and parallel plan are the same. The parallel plan has slightly more memory granted due to additional overhead.  Intermediate Summary: The reason for the higher duration with parallel plan even with limited amount of Zip codes was sort spill. This is due to uneven distribution of employees over Zip codes, especially concentration of 49 out of 50 employees in Zip code 2001.   Now let’s update the Employees table and distribute employees evenly across all Zip codes. update Employees set Zip = EmployeeID / 400 + 1 go update statistics Employees with fullscan go Let’s execute the query serially with MAXDOP 1. --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --Serially with MAXDOP 1 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 1) go The query took 250  ms to complete.  The execution plan shows the 9016 KB of memory was granted while the estimated rows were 79973.8.  No Sort Warnings in SQL Server Profiler.  Now let’s execute the query in parallel with MAXDOP 0.  --Example provided by www.sqlworkshops.com --Execute query with uneven Zip code distribution --In parallel with MAXDOP 0 set statistics time on go declare @EmployeeID int, @EmployeeName varchar(48),@zip int select @EmployeeName = e.EmployeeName, @zip = e.Zip from Employees e       inner join #FireDrill fd on (e.Zip = fd.Zip)       order by e.Zip option (maxdop 0) go The query took 85 ms to complete.  The execution plan shows the 13152 KB of memory was granted while the estimated rows were 784707.  No Sort Warnings in SQL Server Profiler.    Here you see, parallel query is much faster than serial query since SQL Server is using Bitmap Filtering to eliminate rows before the hash join.   Parallel queries are very good for performance, but in some cases it can hinder performance. If one identifies the reason for these hindrances, then it is possible to get the best out of parallelism. I covered many aspects of monitoring and tuning parallel queries in webcasts (www.sqlworkshops.com/webcasts) and articles (www.sqlworkshops.com/articles). I suggest you to watch the webcasts and read the articles to better understand how to identify and tune parallel query performance issues.   Summary: One has to avoid sort spill over tempdb and the chances of spills are higher when a query executes in parallel with uneven data distribution. Parallel query brings its own advantage, reduced elapsed time and reduced work with Bitmap Filtering. So it is important to understand how to avoid spills over tempdb and when to execute a query in parallel.   I explain these concepts with detailed examples in my webcasts (www.sqlworkshops.com/webcasts), I recommend you to watch them. The best way to learn is to practice. To create the above tables and reproduce the behavior, join the mailing list at www.sqlworkshops.com/ml and I will send you the relevant SQL Scripts.   Register for the upcoming 3 Day Level 400 Microsoft SQL Server 2008 and SQL Server 2005 Performance Monitoring & Tuning Hands-on Workshop in London, United Kingdom during March 15-17, 2011, click here to register / Microsoft UK TechNet.These are hands-on workshops with a maximum of 12 participants and not lectures. For consulting engagements click here.   Disclaimer and copyright information:This article refers to organizations and products that may be the trademarks or registered trademarks of their various owners. Copyright of this article belongs to R Meyyappan / www.sqlworkshops.com. You may freely use the ideas and concepts discussed in this article with acknowledgement (www.sqlworkshops.com), but you may not claim any of it as your own work. This article is for informational purposes only; you use any of the suggestions given here entirely at your own risk.   Register for the upcoming 3 Day Level 400 Microsoft SQL Server 2008 and SQL Server 2005 Performance Monitoring & Tuning Hands-on Workshop in London, United Kingdom during March 15-17, 2011, click here to register / Microsoft UK TechNet.These are hands-on workshops with a maximum of 12 participants and not lectures. For consulting engagements click here.   R Meyyappan [email protected] LinkedIn: http://at.linkedin.com/in/rmeyyappan  

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  • download zip file using java?

    - by Mohamed
    I am downloading zip file from web server using Java but somehow I am loosing about 2kb in each file. I don't know why since same code works fine with other formats, e.g, text, mp3 and extra. any help is appreciated? here is my code. public void download_zip_file(String save_to) { try { URLConnection conn = this.url.openConnection(); conn.setDoOutput(true); conn.setDoInput(true); conn.setRequestProperty("content-type", "binary/data"); InputStream in = conn.getInputStream(); FileOutputStream out = new FileOutputStream(save_to + "tmp.zip"); byte[] b = new byte[1024]; int count; while ((count = in.read(b)) > 0) { out.write(b, 0, count); } out.close(); in.close(); } catch (IOException e) { e.printStackTrace(); } }

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  • How do I zip up a folder but exclude the .git subfolder

    - by Tom
    I'm trying to create a zip file from a folder and I'd like to exclude the .git sub-folder from the resulting zip file. I have gone to the parent folder of the one I want to zip (called bitvolution) and I'm doing: zip -r bitvolution.zip bitvolution -x ".git" But it doesn't exclude the .git sub-folder. I've tried various combinations, -x .git*, -x \.git/*, -x .git/\*, -x \.git/\*. I've also tried using the full path for the exclude argument... but just didn't get there.

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Batch file to ZIP only files in directory or sub directory

    - by PaulJavier
    I wanted to know if possible how to create a command line to do the following - if a directory exist ZIP only the contents into a ZIP file. If a directory has sub-directories ZIP only the contents into another ZIP file. Example: C:\Directory\sample.txt ZIP only sample.txt C:\Directory\Directory1\sample1.txt ZIP only sample1.txt C:\Directory\Directory1\Directory2\sample2.txt ZIP only sample2.txt So it would have created 3 zip files in C:\Directory and sub-directories. I will not know the name of the sub-directories so can I also assign some sort of variable that says if there are directories or sub-directories in C:\Directory then start above ZIP(s)? Thank you, Paul

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  • zip multiple file on the fly and download it as a zip folder php

    - by mishxpie
    I understand that I can zip multiple file and download it as zip when the files are already exists on ther server. like this. My question is, I have a dropdown list that prompt user download different section of a big form on the fly so I have header below for download it individually. header("Content-type: text/plain"); header("Content-Disposition: attachment; filename=op_summary.lyx"); I need to add another function to download them all at ones. How can I implement it? Should I have download them in the server before zipping it and download to client? I will also need a checkbox fundtion that pick multiple files according whichever files that user select. Any suggestion will be helpful.

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  • Create Zip File In Windows and Extract Zip File In Linux

    - by Yan Cheng CHEOK
    I had created a zip file (together with directory) under Windows as follow : package sandbox; import java.io.File; import java.io.FileInputStream; import java.io.FileOutputStream; import java.io.IOException; import java.util.zip.ZipEntry; import java.util.zip.ZipOutputStream; /** * * @author yan-cheng.cheok */ public class Main { /** * @param args the command line arguments */ public static void main(String[] args) { // These are the files to include in the ZIP file String[] filenames = new String[]{"MyDirectory" + File.separator + "MyFile.txt"}; // Create a buffer for reading the files byte[] buf = new byte[1024]; try { // Create the ZIP file String outFilename = "outfile.zip"; ZipOutputStream out = new ZipOutputStream(new FileOutputStream(outFilename)); // Compress the files for (int i=0; i<filenames.length; i++) { FileInputStream in = new FileInputStream(filenames[i]); // Add ZIP entry to output stream. out.putNextEntry(new ZipEntry(filenames[i])); // Transfer bytes from the file to the ZIP file int len; while ((len = in.read(buf)) > 0) { out.write(buf, 0, len); } // Complete the entry out.closeEntry(); in.close(); } // Complete the ZIP file out.close(); } catch (IOException e) { e.printStackTrace(); } } } The newly created zip file can be extracted without problem under Windows, by using http://www.exampledepot.com/egs/java.util.zip/GetZip.html However, I realize if I extract the newly created zip file under Linux, using http://www.exampledepot.com/egs/java.util.zip/GetZip.html, I will get a file named "MyDirectory\MyFile.txt" instead of MyFile.txt being placed under folder MyDirectory. I try to solve the problem by changing the zip file creation code to String[] filenames = new String[]{"MyDirectory" + "/" + "MyFile.txt"}; But, is this an eligible solution, by hard-coded the seperator? Will it work under Mac OS? (I do not have a Mac to try out)

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  • Creation of zip folder in php

    - by Kishan
    I am trying to create a zip folder of my downloaded images. Here is my code. I am not getting any errors, but the zip is not getting downloaded.The code is getting compiled and I am getting the output till the display part of the current directory, but after that the code seems to go wrong somewhere and I am not able to get any Zip archive. <?php $conn_id=ftp_connect("localhost") or die("Could not connect"); ftp_login($conn_id,"kishan","ubuntu"); //login to ftp localhost echo "The current directory is " . ftp_pwd($conn_id); //display current directory ftp_chdir($conn_id,'/var/www/test1'); //changing to the directory where my images are downloaded. echo "<br/><p> Changing to directory" . ftp_pwd($conn_id); $file_folder="."; echo "<br/> The content of the directory is <br/>"; print_r(ftp_rawlist($conn_id,".")); // display the contents of the directory if(extension_loaded('zip')) //check whether extension is loaded { $zip=new ZipArchive(); $zip_name="a.zip"; //some name to my zip file if($zip->open($zip_name,ZIPARCHIVE::CREATE)!==TRUE) { $error="Sorry ZIP creation failed at this time"; } $contents=ftp_nlist($conn_id,"."); foreach($contents as $file) //addition of files to zip one-by-one { $zip->addFile($file_folder.$file); } $zip->close(); //seal the zip } if(file_exists($zip_name)) //Content-dispostion of my zip file { header('Content-type:application/zip'); header('Content-Disposition:attachment; filename="'.$zip_name.'"'); readfile($zip_name); unlink($zip_name); } ?>

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  • Script for Creating Multiple ZIP archives from Multiple Folders

    - by user39288
    I want to be able to right click multiple folders inside of a directory in nautilus, and be able to create seperate zip archives from those folders in that same directory. If possible it would also be great if it automatically deleted the old folders. So, if I have 30 folders, I want to select those using control-shift, then go to scripts and run the script, and just have those 30 folders compressed into seperate .zip archives, and have the old folders deleted (if possible). Anyone know how to accomplish this? I suck with terminal, and am looking for a script solution.

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  • Why does a zip file appear larger than the source file especially when it is text?

    - by PeanutsMonkey
    I have a text file that is 19 bytes in size and having compressed the file using zip and 7zip, it appears to be larger. I had a read of the question on Why is a 7zipped file larger than the raw file? as well as Why doesn't ZIP Compression compress anything? but considering the file is not already compressed I would have expected further compression. Attached is a screenshot. EDIT0 I took the example further by creating a file that contained random data as follows dd if=/dev/urandom of=sample.log bs=1G count=1 and attempted to compress the file using both zip and 7zip however there were no compression gains. Why is that?

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  • How do I make the directories in a zip file relative to the target directory instead of my working directory

    - by Nathan
    I'm calling the zip command from a script where I cannot change directory. I need to make a zip file of the stuff in data/kit123/ from the directory which data resides in, but I want the contents of the zip to only be the contents of kit123, with paths relative to kit123. This is the directory structure myworkingdir data kit123 kitpart1 file.xcf anotherfile.xcf kitpart2 ... kit124 ... My script runs in myworkingdir and cannot change directories. If I call zip -r kit123.zip data/kit123 then the structure in the zip file will be data kit123 kitpart1 file.xcf anotherfile.xcf kitpart2 but I want it to be kit123 kitpart1 file.xcf anotherfile.xcf kitpart2 Is there a zip option I can use to accomplish this? It seems odd that it should depend on my working directory I know it's not -j. that one destroys the structure within kit123

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  • How can I create a zip archive of a whole directory via terminal without hidden files?

    - by moose
    I have a project with lots of hidden folders / files in it. I want to create a zip-archive of it, but in the archive shouldn't be any hidden folders / files. If files in a hidden folder are not hidden, they should also not be included. I know that I can create a zip archive of a directory like this: zip -r zipfile.zip directory I also know that I can exclude files with the -x option, so I thought this might work: zip -r zipfile.zip directory -x .* It didn't work. All hidden directories were still in the zip-file.

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  • Have powershell zip the contents of a bunch of folders, individual zip for each folder

    - by WebDevHobo
    Recently, I asked how to do this with a .bat file and an answer was provided. for /D %%d in (*.*) do "C:\Program Files\7-Zip\7z\7za.exe" a -tzip %%d.zip %%d However, this proved useful only for folders that have no spaces in their name. The reason being that batch will do the following: if the folder name is "jef's vacation pics", the variables will be: %%d = jef's %%e = vacation %%f = pics And then it tries to pass only %%d to the 7-zip program, which will not find such a folder and therefor will not create a zip file. I've tried looking up some tutorials, documentation sites and such, but I haven't been able to come up with an answer. There may be an answer, but I want to take this opportunity to try my hand at powershell. I was thinking that a function with 1 argument, that being the parent-folder of the sub-folders that need to be zipped, would be the best approach. So here's what I have, which doesn't work, probably due to my general in-experience with powershell: function zipFolders($parent) { $zip = "C:\Program Files\7-Zip\7z\7za.exe"; $parents | ForEach-Object $zip a -tzip }

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  • Windows vista shows ISO file as ZIP!

    - by Nedish
    When I download the ISO file my system shows the file as a zip file and not an ISO. I have tried to burn the file as an image to a DVD but my laptop will not bootup from the CD. Settting in the BIOS are ok so I guess the problem is with the ISO file or the way i burned the CD. I have follwed the instructions on the site for downloading and burning an ISO image to CD so I guess that my problem is with the file association in windows Vista. Any ideas and suggestrions welcome Thanks

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  • Multiple [Stand-alone] zip files creation?

    - by im_chc
    How can I automatically zip a group of files into multiple zip files (say, 2mb in size for each file), and that each zip file is a stand-alone zip file? (i.e. not mult-volume zip files, that you can't lost any one of the files, otherwise you can't unzip) Is there any tools available to do so? Actually I just need to group the files into many groups, 2mb each etc, zipped or not zipped doesn't matter thx!

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  • Add directories to root of Zip folder Ionic Zip c#

    - by Movieboy
    I asked this a few months ago, and only received one response which didn't work. I've been tinkering with it for the past few weeks, and I'm still completely lost, so I would appreciate anyone else's input as I'm all out of ideas. what I'm trying to do is add a list of folders and files all to the root of my Zip file, using the Ionic Zip library (c#). Here's what I have so far string k = "B:/My Documents/Workspace"; private void button1_Click(object sender, EventArgs e) { using (ZipFile zip = new ZipFile()) { //add directory, give it a name zip.AddDirectory(k); zip.Save("t.zip"); } } Now, I want my zip to be looking like this. t.zip -Random Files and Folder But it's looking like this. t.zip -t (folder) -Random files and folders Any help would be appreciated, Thank you.

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  • How is it that during extraction of a zip, I get two files of the same name in the same path?

    - by Howiecamp
    I'm extracting a zip (self-extracting, but that probably doesn't matter) and for a few files I'm getting a dialog asking me if I want to replace a file that was already extracted with a file that's just about to be extracted. At first glance I didn't understand how a zip could contain the same file in the same place more than once. I then browsed to the file in question using 7zip (or any tool) and found this: http://www.flickr.com/photos/46007162@N03/5278220416/ The difference is in the block number. What's actually happening here?

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  • Compiling zip component for PHP 5.2.11 in MAMP PRO

    - by Zlatoroh
    Helo I installed MAMP PRO on my Macbook Pro (10.6) some time ago. Now I would like to use zip functions in php. I found that I must add zip.so to my extension folder and edited php.ini. On my computer I have two different versions of PHP one in MAMP folder and other in user/lib which was pre-installed on my system. Now I wish to compile my zip library for MAMP version. I got zip sources for my version of PHP then in terminal called function /Applications/MAMP/bin/php5/bin/phpize so it uses mamp php version ./configure make then I moved compile zip.so to extensions/no-debug-non-zts-20060613. When MAMP is launched it returns this error: [11-Apr-2010 16:33:27] PHP Warning: PHP Startup: zip: Unable to initialize module Module compiled with module API=20090626, debug=0, thread-safety=0 PHP compiled with module API=20060613, debug=0, thread-safety=0 These options need to match in Unknown on line 0 Can some body explain to me how to do this the right way.

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  • Avoid unwanted path in Zip file

    - by jerwood
    I'm making a shell script to package some files. I'm zipping a directory like this: zip -r /Users/me/development/something/out.zip /Users/me/development/something/folder/ The problem is that the resultant out.zip archive has the entire file path in it. That is, when unzipped, it will have the whole "/Users/me/development/anotherthing/" path in it. Is it possible to avoid these deep paths when putting a directory into an archive? When I run zip from inside the target directory, I don't have this problem. zip -r out.zip ./folder/ In this case, I don't get all the junk. However, the script in question will be called from wherever. FWIW, I'm using bash on Mac OS X 10.6.

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  • Compiling zip component for PHP 5.2.11 in MAMP PRO

    - by Zlatoroh
    I installed MAMP PRO on my Macbook Pro (10.6) some time ago. Now I would like to use zip functions in php. I found that I must add zip.so to my extension folder and edited php.ini. On my computer I have two different versions of PHP one in MAMP folder and other in user/lib which was pre-installed on my system. Now I wish to compile my zip library for MAMP version. I got zip sources for my version of PHP then in terminal called function /Applications/MAMP/bin/php5/bin/phpize so it uses mamp php version ./configure make then I moved compile zip.so to extensions/no-debug-non-zts-20060613. When MAMP is launched it returns this error [11-Apr-2010 16:33:27] PHP Warning: PHP Startup: zip: Unable to initialize module Module compiled with module API=20090626, debug=0, thread-safety=0 PHP compiled with module API=20060613, debug=0, thread-safety=0 These options need to match in Unknown on line 0 Can somebody explain to me how to do this the right way.

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  • How to make 7-Zip faster

    - by Matt
    I normally use WinRAR over 7-Zip simply because it's faster and only a little less efficient with compression. I did a few tests on different filetypes and sizes comparing the 7-Zip and WinRAR default settings on their normal compression and their best compression, and in a lot of cases WinRAR was 50% faster and in some it was actually 100% faster. But, I do like FOSS more. So here are my questions: Is there a way to make 7-Zip speed up? I'd like it to at least be on par with WinRAR's speed Is there a way to make recovery segments in 7-Zip like you can in WinRAR? I didn't see any, but I guess it could be a command line thing. I tested WinRAR and 7-Zip using the latest stable version of each (4-dot-something with 7-Zip). Is the 9.x beta release noticeably faster at compression? I'm talking about faster at a comparable setting in WinRAR, not just lowering to bare minimum compression. If it matters, I use a quad core Intel i7 720 (1.6 GHz)/(2.8 GHz) with 4 GB DDR3 RAM, and the 64-bit version of 7-Zip, and dual-boot Debian x64 5.0.4 and Windows 7 Home.

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  • 7-Zip - A Free alternative to other compression utilities

    - by TATWORTH
    At http://www.7-zip.org/download.html, there is a free alternative other compression utilities. It handles a wide variety of formats including RAR!Here is the description from its home page:License 7-Zip is open source software. Most of the source code is under the GNU LGPL license. The unRAR code is under a mixed license: GNU LGPL + unRAR restrictions. Check license information here: 7-Zip license. You can use 7-Zip on any computer, including a computer in a commercial organization. You don't need to register or pay for 7-Zip. The main features of 7-Zip High compression ratio in 7z format with LZMA and LZMA2 compressionSupported formats: Packing / unpacking: 7z, XZ, BZIP2, GZIP, TAR, ZIP and WIMUnpacking only: ARJ, CAB, CHM, CPIO, CramFS, DEB, DMG, FAT, HFS, ISO, LZH, LZMA, MBR, MSI, NSIS, NTFS, RAR, RPM, SquashFS, UDF, VHD, WIM, XAR and Z. For ZIP and GZIP formats, 7-Zip provides a compression ratio that is 2-10 % better than the ratio provided by PKZip and WinZipStrong AES-256 encryption in 7z and ZIP formatsSelf-extracting capability for 7z formatIntegration with Windows ShellPowerful File ManagerPowerful command line versionPlugin for FAR ManagerLocalizations for 79 languages

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  • Compressing with RAR vs ZIP

    - by FerranB
    A lot of people are compressing files with RAR, sending compressed files with RAR and so on. ZIP is more standard and works on all platforms. Windows users have ZIP included and linux users have no trouble with that file format. The tests I did sometime ago showed me that RAR compress better (some KyloBytes, no more) but not enough to use a non-free software when ZIP works on almost all the computers for free. Why do some people use RAR rather than ZIP for compressing?

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