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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • UML 2, de l'apprentissage à la pratique de Laurent Audibert, critique par Fleur-Anne Blain

    Comme le précise la 4ème de couverture, ce livre est destiné à un public large : du débutant aux professionnels qui souhaitent rester à la page. L'auteur met à notre disposition 10 chapitres d'une introduction à UML en passant par les différents diagrammes à leurs mise en oeuvre. Chaque chapitre est introduit très clairement à travers son sommaire détaillé et surtout des objectfs clairs. Retrouvez la critique complète en ligne.

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  • Das Oracle Healthcare-Team - Unterwegs auf der MEDICA 2012

    - by Anne Manke
    Am 14.11.2012 öffnet die diesjährige Medica ihre Pforten und das Oracle Healthcare Team (Daniela Wahrmann und Anne Manke) ist vor Ort, um Kunden, Partner und Dienstleister zu treffen. Sie sind auch da? Dann lassen Sie uns doch bei einem Kaffee über aktuelle Themen und Trends, Kritikpunkte oder zukünftige Projekte zu sprechen. Eine super Gelegenheit, sich persönlich kennenzulernen oder einen persönlichen Kontakt zu vertiefen.  Rufen Sie uns an oder mailen Sie uns. Wir freuen uns auf Sie! 

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  • Running a .bash file in Eclipse

    - by Anne Ambe
    I know this is really an Eclipse issue but I can't seem to login in their forum. I am running eclipse juno for some c/c++ development.However, I wrote a .bash script that initiate the entire program.As input argument to this script, I have a a configuration file which is one directory lower than the .bash file. In terminal I just do: ./startenb.bash ./CONF/ANNE it runs just fine. How can I configure the external tools in eclipse to take this file path as input argument? Any help or old thread vaguely addressing this issue is highly welcome.

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  • AS3 access to properties of movieclip loaded in dynamically

    - by Anne
    My movieclip clipArt_mc receives movieclips that are loaded dynamically from a listbox selection using: var myLoader9:Loader = new Loader(); I apply color to clipArt_mc using the following: var trans3:Transform = new Transform(MovieClip(parent).design_mc.clipArt_mc); I would like to access the nested or loaded in movieclip inside of clipArt_mc that has in it a movieclip named color_mc so that I can apply color directly to it instead of clipArt_mc. Can this be done? Thank you in advance for your time. Anne

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  • Trouble using Loader, can't access properties of loaded swf

    - by anne
    May not have asked question correctly so I’m asking again. I’m using Flash AS3 with code in actions layer. Main movieclip onstage is : design_mc. Within it is a movieclip already in place onstage with an instance name clipart_mc. Now I’m also loading a ListBox to the stage and each time a selection is made from listbox myLoader9 is used to load selected .swf into design_mc.clipArt_mc. Now within each of the .swf files loaded into design_mc.clipArt_mc there is a mc I’d like to color transform called color_mc. So now the listbox is onstage and I make a selection that places heart.swf inside of design_mc.clipArt_mc. I want to access heart.swf so I did this: var child:DisplayObject = myLoader9.content.contentLoaderInfo.content.color_mc; var colorTrans3:ColorTransform = new ColorTransform(); var trans3:Transform = new Transform(child); I still can not get to heart.swf. Can anyone help please? Anne

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  • Can Flash AS3 listbox data contain variable info?

    - by Anne
    I'm populating a listbox like this: dp.addItem( {label:"red dress", data:"OV4MP/23OL.swf"} ); Instead of data:"OV4MP/23OL.swf", I would like to make part of the data file name a variable from a dynamic textbox named centerPt that belongs to the parent movieclip, so I did this: dp.addItem( {label:"red dress", data:"OV4MP/23"+MovieClip(parent.parent).centerPt.text+".swf"} ); When I trace the selectedItem.data using: trace("you have selected: "+ overlays.selectedItem.data); trace(MovieClip(parent.parent).centerPt.text); I'm getting: you have selected: OV4MP/23.swf. What I should get is OV4MP/23OL.swf. It is not picking up what is in the dynamic centerPt.text field which are the letters OL eventhough that text field is tracing correctly. Is it possible that data can not hold a variable? Thank you in advance for any help. Anne

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  • Easy Listening = CRM On Demand Podcasts

    - by Anne
    OK, here's my NEW favorite resource for CRM On Demand info -- podcasts! Specifically, the CRM On Demand Podcast site -- signed, sealed, and delivered with humor and know-how. Yes, I admit, I know the cast of characters. But let's face it, sometimes dealing with software is just soooo dry! Not so when discussed by the two main commentators, Louis Peters and Robert Davidson, whom someone once referred to as CRM On Demand's "Click and Clack." (Thought that was too good not to pass along!) Anyhow, another huge plus about the site is the option to listen OR to read. Out walking my dog or doing the dishes? Just turn up the podcast. Listening to music or watching TV? I'll read Louis's entertaining write-ups to glean great info about CRM On Demand in a very short period of time. So that you get a better understanding of why I like this site so much, here's a sampling of what's discussed: Five Things about Books of Business As Louis Peters put it in his entry, when you see "Five Things" in the title, "you'll know you're going to get some concrete advice that you can put to work right away." Well, Louis and Robert do just that, pointing you in the right direction when using Books of Business to segment data. Moving to Indexed Fields - A Rough Guide (only an article, not a podcast) I've read all about performance and even helped develop material around it. But nowhere have I heard indexed custom fields referred to as "super heroes." Louis and Robert use imaginative language to describe the process for moving your data to indexed fields for optimal performance. Data Access QA from the Forums I think that everyone would admit that data access and visibility is the most difficult topic to understand in CRM On Demand. Following up on their previous podcast on the same topic, Louis and Robert answer a few key questions from the many postings on the Oracle CRM On Demand forums. And I bet that the scenarios match many companies' business requirements...maybe even yours! We Need to Talk About Adoption Another expert, Tim Koehler, joins Louis to talk about how to drive user adoption: aligning product usage with business results, communicating why and how to use the product, getting feedback on usability, and so on. Hope I've made my point -- turn to these podcasts to hear knowledgeable folks discuss CRM On Demand tips and tricks in entertaining ways. One podcast is even called "SaaS Talk"!

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  • Getting around US law

    - by Anne Nonimus
    Hello. Let's suppose that someone is interested in starting a website that might be in violation of some US laws (such as copyright, gambling, pornography, etc.). I know this question isn't in the best taste, so I can understand if it is closed or deleted. Please consider, however, that not everything against US law is considered immoral or unethical to some people. I was reading how many online poker services are based in the Cayman Islands to get around US law. Are there other countries with good hosting services to avoid prosecution by US law? Many laws enforceable in the US are also enforceable in many other jurisdictions (copyright for one), so it would be interesting to know if there are safe havens for sensitive websites.

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  • Sucky MSTest and the "WaitAll for multiple handles on a STA thread is not supported" Error

    - by Anne Bougie
    If you are doing any multi-threading and are using MSTest, you will probably run across this error. For some reason, MSTest by default runs in STA threading mode. WTF, Microsoft! Why so stuck in the old COM world?  When I run the same test using NUnit, I don't have this problem. Unfortunately, my company has chosen MSTest, so I have a lot of testing problems. NUnit is so much better, IMO. After determining that I wasn't referencing any unmanaged code that would flip the thread into STA, which can also cause this error, the only thing left was the testing suite I was using. I dug around a little and found this obscure setting for the Test Run Config settings file that you can't set using its interface. You have to open it up as a text file and add the following setting:  <ExecutionThread apartmentState="MTA" /> This didn't break any other tests, so I'm not sure why it's not the default, or why there is nothing in the test run configuration app to change this setting. Here is the code I was testing:  public void ProcessTest(ProcessInfo[] infos) {    WaitHandle[] waits = new WaitHandle[infos.Length];    int i = 0;    foreach (ProcessInfo info in infos)    {       AutoResetEvent are = new AutoResetEvent(false);       info.Are = are;       waits[i++] = are;         Processor pr = new Processor();       WaitCallback callback = pr.ProcessTest;       ThreadPool.QueueUserWorkItem(callback, info);    }      WaitHandle.WaitAll(waits); }

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  • Oracle Functional Testing Suite Advanced Pack for Oracle EBS Now Available

    - by Anne Carlson (Oracle Development)
    There’s new news about automated testing of E-Business Suite using the Oracle Application Testing Suite, a.k.a, “OATS”. E-Business Suite Development is pleased to announce the availability of the new Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite. The new pack, available with the latest release of Oracle Application Testing Suite (12.4.0.2), provides pre-built test components and flows to automate the in-depth testing of Oracle E-Business Suite applications. Designed for use with the Oracle Application Testing Suite and its Oracle Flow Builder capability, these pre-built components and flows can help Oracle E-Business Suite customers to significantly reduce the time and effort needed to create and maintain automated test scripts. The Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite is available now for EBS 12.1.3, and availability for EBS 12.2 is planned. Some Background on Automating Testing with Oracle Application Testing Suite and Oracle Flow Builder      Testing complex packaged applications like Oracle E-Business Suite can be time-consuming and challenging for organizations, hampering their ability to upgrade to latest releases or apply latest patches. Oracle Application Testing Suite offers organizations a unique and powerful testing platform for Oracle E-Business Suite and other Oracle applications. With the 12.3.0.1 release of Oracle Application Testing Suite, we introduced the Oracle Flow Builder testing framework and accompanying starter pack of pre-built test components and flows. The starter pack, which contains over 2000 components and 200 flows, provides broad coverage of commonly-used base functionality and is designed to jump-start the test automation effort. Using Oracle Flow Builder, even non-technical testers can create working test scripts using the pre-built components that Oracle provides. Each component represents an atomic test operation such as “create an invoice batch” or “apply an invoice hold.” Testers can assemble the pre-built components into test flows, and combine test flows with spreadsheet data to drive the testing of multiple data conditions. The Oracle Flow Builder framework allows customers to add, modify and extend the pre-built components to address new functionality and customizations of the Oracle E-Business Suite. Using Oracle Flow Builder’s component-based test generation framework instead of a traditional record/playback approach has allowed the EBS Quality Assurance team to reduce their test automation effort by 60%. E-Business Suite customers can significantly reduce their test automation effort using Oracle Application Testing Suite with Oracle Flow Builder and the pre-built test components and flows that Oracle provides. Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite Improves Test Coverage With the Oracle Application Testing Suite 12.4.0.2 and the new Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite, we are now delivering a significant number of additional test components and flows beyond those contained in the Oracle Flow Builder starter pack. These additional test components and flows provide 70-80% test coverage and enable the automation of detailed and complex test flows across the following Oracle E-Business Suite products: Oracle Asset Lifecycle Management Oracle Channel Revenue Management Oracle Discrete Manufacturing Oracle Incentive Compensation Oracle Lease and Finance Management Oracle Process Manufacturing Oracle Procurement Oracle Project Management Oracle Property Manager Oracle Service Downloads You can download the Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite from the Oracle Technology Network. References Oracle Applications Testing Suite YouTube: Oracle Flow Builder Training YouTube: Oracle Applications Testing Suite and Flow Builder Demonstration Oracle Functional Testing Suite Advanced Pack Readme for E-Business Suite, id=1905989.1">Note 1905989.1 Related Articles Automate Testing Using Oracle Application Testing Suite with Flow Builder for E-Business Suite EBS 12.1.1 Test Starter Kit Now Available for Oracle Applications Testing Suite Oracle Application Testing Suite 9.0 Supported with Oracle E-Business Suite Using the Oracle Application Testing Suite with EBS: Interim Update #1

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  • SOA, Cloud and Service Technology Symposium a super success!

    - by JuergenKress
    SOA, Cloud and Service Technology Symposium in London was a huge success. More than 600 international attendees participated in it. Our SOA & BPM Community had a great presence there. At joint booth with the Specialized partners link consulting, eProseed and Griffiths Waite, we presented the latest product updates and had many interesting discussions with customers and speakers. Special thanks to our HQ product management team Demed, Tim, Manas for coming over right before OOW. Also a very big Thank to Matthias Ziegler from Accenture for presenting our joint presentation individually! If you missed the conference here are the key presentations links for your reference: Big Data and its impact on SOA Demed L'Her [View PDF] Building 21st Century Service-Oriented Airports Shyam Kumar [View PDF] Building Cloudy Services Anne Thomas Manes [View PDF] Community Management: The Next Wave of SOA Governance and API Management Tim E. Hall [View PDF] Elastic SOA in the Cloud Steve Millidge [View PDF] Governing Shared Services: On-Premise & In the Cloud Thomas Erl [View Video] Introducing the Cloud Computing Design Patterns Catalogue Thomas Erl and Amin Naserpour [CloudPatterns.org] Lost in Translation - Common Mistakes Interpreting Patterns Mark Simpson [View PDF] Moving Applications to the Cloud: Migration Options Anne Thomas Manes [View PDF] New Paradigms for Application Architecture: From Applications to IT Services Anne Thomas Manes [View PDF] NoSQL for Data Services, Data Virtualization & Big Data Guido Schmutz [View PDF] A Pragmatic Approach to Cloud Computing Andrea Morena [View PDF] The Successful Execution of the SOA and BPM Vision Using a Business Capability Framework: Concepts and Examples Clemens Utschig and Manas Deb [View PDF] Service Modeling & BPM Business Value Patterns Matthias Ziegler [View PDF] [Podcast] SOA Adoption in the Brazilian Ministry of Health - Case Study Ricardo Puttini and Andre Toffanello [PDF Coming Soon] SOA Environments are a Big Data Problem Markus Zirn, Splunk and Maciej Barcz [View PDF] SOA Governance at EDP: A Global Energy Company Manuel Rosa [View PDF] For all presentations please visit the SOA, Cloud and Service Technology Symposium Website SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Oracle bleibt auch 2011 Spitzenreiter im Bereich Datenbanken

    - by Anne Manke
    Mit der Veröffentlichung der aktuellen Ausgabe "Market Share: All Software Markets, Worldwide 2011" bestätigt das weltweit führende Marktanalyseunternehmen Gartner Oracle's Marktführerschaft im Bereich der Relationellen Datenbank Management Systeme (RDBMS). Oracle konnte innerhalb des letzten Jahres seinen Abstand zu seinen Marktbegleitern im Bereich der RDBMS mit einem stabilen Wachstum von 18% sogar ausbauen: der Marktanteil stieg im Jahr 2010 von 48,2% auf 48,8% im Jahr 2011. Damit ist der Abstand zu Oracle's stärkstem Verfolger IBM auf 28,6%.   Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableLightListAccent2 {mso-style-name:"Light List - Accent 2"; mso-tstyle-rowband-size:1; mso-tstyle-colband-size:1; mso-style-priority:61; mso-style-unhide:no; border:solid #C0504D 1.0pt; mso-border-themecolor:accent2; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableLightListAccent2FirstRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:first-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-shading:#C0504D; mso-tstyle-shading-themecolor:accent2; mso-para-margin-top:0cm; mso-para-margin-bottom:0cm; mso-para-margin-bottom:.0001pt; line-height:normal; color:white; mso-themecolor:background1; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2LastRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:last-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:2.25pt double #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2; mso-para-margin-top:0cm; mso-para-margin-bottom:0cm; mso-para-margin-bottom:.0001pt; line-height:normal; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2FirstCol {mso-style-name:"Light List - Accent 2"; mso-table-condition:first-column; mso-style-priority:61; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2LastCol {mso-style-name:"Light List - Accent 2"; mso-table-condition:last-column; mso-style-priority:61; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2OddColumn {mso-style-name:"Light List - Accent 2"; mso-table-condition:odd-column; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2;} table.MsoTableLightListAccent2OddRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:odd-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2;} Revenue 2010 ($USM) Revenue 2011 ($USM) Growth 2010 Growth 2011 Share 2010 Share 2011 Oracle 9,990.5 11,787.0 10.9% 18.0% 48.2% 48.8% IBM 4,300.4 4,870.4 5.4% 13.3% 20.7% 20.2% Microsoft 3,641.2 4,098.9 10.1% 12.6% 17.6% 17.0% SAP/Sybase 744.4 1,101.1 12.8% 47.9% 3.6% 4.6% Teradata 754.7 882.3 16.9% 16.9% 3.6% 3.7% Source: Gartner’s “Market Share: All Software Markets, Worldwide 2011,” March 29, 2012, By Colleen Graham, Joanne Correia, David Coyle, Fabrizio Biscotti, Matthew Cheung, Ruggero Contu, Yanna Dharmasthira, Tom Eid, Chad Eschinger, Bianca Granetto, Hai Hong Swinehart, Sharon Mertz, Chris Pang, Asheesh Raina, Dan Sommer, Bhavish Sood, Marianne D'Aquila, Laurie Wurster and Jie Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableLightListAccent2 {mso-style-name:"Light List - Accent 2"; mso-tstyle-rowband-size:1; mso-tstyle-colband-size:1; mso-style-priority:61; mso-style-unhide:no; border:solid #C0504D 1.0pt; mso-border-themecolor:accent2; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableLightListAccent2FirstRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:first-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-shading:#C0504D; mso-tstyle-shading-themecolor:accent2; mso-para-margin-top:0cm; mso-para-margin-bottom:0cm; mso-para-margin-bottom:.0001pt; line-height:normal; color:white; mso-themecolor:background1; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2LastRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:last-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:2.25pt double #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2; mso-para-margin-top:0cm; mso-para-margin-bottom:0cm; mso-para-margin-bottom:.0001pt; line-height:normal; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2FirstCol {mso-style-name:"Light List - Accent 2"; mso-table-condition:first-column; mso-style-priority:61; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2LastCol {mso-style-name:"Light List - Accent 2"; mso-table-condition:last-column; mso-style-priority:61; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2OddColumn {mso-style-name:"Light List - Accent 2"; mso-table-condition:odd-column; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2;} table.MsoTableLightListAccent2OddRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:odd-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableLightListAccent2 {mso-style-name:"Light List - Accent 2"; mso-tstyle-rowband-size:1; mso-tstyle-colband-size:1; mso-style-priority:61; mso-style-unhide:no; border:solid #C0504D 1.0pt; mso-border-themecolor:accent2; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableLightListAccent2FirstRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:first-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-shading:#C0504D; mso-tstyle-shading-themecolor:accent2; mso-para-margin-top:0cm; mso-para-margin-bottom:0cm; mso-para-margin-bottom:.0001pt; line-height:normal; color:white; mso-themecolor:background1; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2LastRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:last-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:2.25pt double #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2; mso-para-margin-top:0cm; mso-para-margin-bottom:0cm; mso-para-margin-bottom:.0001pt; line-height:normal; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2FirstCol {mso-style-name:"Light List - Accent 2"; mso-table-condition:first-column; mso-style-priority:61; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2LastCol {mso-style-name:"Light List - Accent 2"; mso-table-condition:last-column; mso-style-priority:61; mso-style-unhide:no; mso-ansi-font-weight:bold; mso-bidi-font-weight:bold;} table.MsoTableLightListAccent2OddColumn {mso-style-name:"Light List - Accent 2"; mso-table-condition:odd-column; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2;} table.MsoTableLightListAccent2OddRow {mso-style-name:"Light List - Accent 2"; mso-table-condition:odd-row; mso-style-priority:61; mso-style-unhide:no; mso-tstyle-border-top:1.0pt solid #C0504D; mso-tstyle-border-top-themecolor:accent2; mso-tstyle-border-left:1.0pt solid #C0504D; mso-tstyle-border-left-themecolor:accent2; mso-tstyle-border-bottom:1.0pt solid #C0504D; mso-tstyle-border-bottom-themecolor:accent2; mso-tstyle-border-right:1.0pt solid #C0504D; mso-tstyle-border-right-themecolor:accent2;}

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  • How do I deal with analysis paralysis?

    - by Anne Nonimus
    Very frequently, I am stuck when choosing the best design decision. Even for small details, such as function definitions, control flow, and variable names, I spend unusually long periods perusing the benefits and trade-offs of my choices. I feel like I am losing a lot of efficiency by spending my hours on insignificant details like these. Even though, I know in the back of my mind that I can change these things if my current design doesn't work out, I have trouble deciding firmly on one choice. What should I do to combat this problem?

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  • Is there a better approach to speech synthesis than text-to-speech for more natural output? [closed]

    - by Anne Nonimus
    We've all heard the output of text-to-speech systems, and for anything but very short phrases, it sounds very machine-like. The ultimate goal of speech synthesis systems is to pass a Turing test of hearing. Clearly, the state of the art in text-to-speech has much to improve. However, speech synthesis isn't restricted to just text-to-speech systems, and I'm wondering if other approaches have been tried with better success. In other words, has there been any work done (libraries, software, research papers, etc.) on natural speech synthesis other than text-to-speech systems?

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  • Is the 'C' in MVC really necessary?

    - by Anne Nonimus
    I understand the role of the model and view in the Model-View-Controller pattern, but I have a hard time understanding why a controller is necessary. Let's assume we're creating a chess program using an MVC approach; the game state should be the model, and the GUI should be the view. What exactly is the controller in this case? Is it just a separate class that has all the functions that will be called when you, say, click on a tile? Why not just perform all the logic on the model in the view itself?

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  • Upgrades in 5 Easy Pieces

    - by Anne R.
    Even though there are a few select tasks that I have to do once or twice a year, I can’t remember how to do them! Or where to find the bits and pieces to complete the task. So I love it when someone consolidates everything under one spot. That’s what the CRM On Demand team has done with the upgrade information. Specifically, they have: Provided a “one-stop” area for managing upgrades at your company. Broken down the upgrade process into 5 (yes, 5) steps. Explained when and how to perform each step with dates specific to your pod. Included details about each step, visible by expanding the step. Translated the steps into 11 languages. Added a list of release-specific resources with links from the page. Now, just head for the Training and Support portal, click the Release Info tab, and walk through the “5 Essential Steps to a Successful Upgrade.” Before you continue, though, select your language from the drop-down list on the Release Info page. CRM On Demand now has the upgrade steps translated into 11 languages. On the Step page, you can expand each section in sequence and follow the more detailed instructions that appear. This will ensure that you’ve covered all your bases for each upgrade. Here’s a shortened version of the information that you’ll find: 1. Verify your Primary Contact Information. Have you checked your primary contact information to make sure you’re being notified of all upgrade information? Or do you want more users to receive upgrade announcements? This section provides you with the navigation path to do that in CRM On Demand. 2. Review your Key Upgrade Dates. If you expand this step, a nice table appears with your critical dates for the various milestones. IMPORTANT: When your CRM On Demand pod has been officially added to the upgrade schedule, closer to the release date itself, this table will display your specific timetable. 3. Migrate your Customizations from the Staging Environment before the Snapshot Date. Oracle refreshes the Staging data with a copy of your Production data made on the Production Snapshot Date. So this section lists considerations relevant to this step. It also reminds you of the 2-week period when you should not be making any changes in your Staging environment.   4. Conduct your Upgrade Validation on the Staging Environment. When the Customer Validation Testing period begins, you need to log in to your Staging Environment to validate that your key business processes and customizations continue to behave as expected. If your company utilizes Web Services, Web Links, Web Applets or Workflow, focus on testing these first. You generally have about two weeks for testing. If you run into problems during this time, follow the instructions shown in this section for logging a service request. It describes exactly how to fill out the fields in the SR for the fastest resolution. 5. Conduct "White Glove" Testing in your Upgraded Production Environment. Before users start using the upgrade, you should access a few tabs and reports. Doing this actually warms up the cache so that frequently used pages and reports will come up at normal speed on Monday morning, when users log in to the upgraded system. Resources listed under this step help you in further preparing for the upgrade. Now there’s also a new Documentation section on the right with links to these release-specific resources.   Very nice, I commented, when discussing these improvements with the “responsible party.” She confirmed that, yes, they tried to consolidate the upgrade information, translate it for better communication, simplify it into 5 easy pieces, and drive admins responsible for handling upgrades to this one site instead of sending out elaborate emails. Yes, I just love it when someone practically reaches out and holds my hand through a process. Next best thing to a wizard!

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  • Oracle Developer Days 2013

    - by Anne Manke
    Die Oracle Datenbank in der Praxis Was steckt in den Editionen? Einsatzgebiete, Tipps und Tricks zum Mitnehmen, inkl. Ausblick auf neue Funktionen Die Einsatzgebiete für die Oracle Datenbank sind vielfältig, und so bietet Oracle seine marktführende Datenbank in unterschiedlichen Editionen an. Über 30 Jahre Erfahrung in der Weiterentwicklung haben zu einer Fülle von nützlichen Features geführt, welche in den verschiedenen Ausführungen sinnvoll aufgeteilt sind. Ein Ausblick auf die Funktionen der für 2013 geplanten neuen Datenbank-Version rundet den Workshop ab. In dieser speziell von der BU DB zusammengestellten Veranstaltung werden wir Sie neben vielen Tipps und Tricks zu folgenden Themen auf den neuesten Stand bringen: Die Unterschiede der Editionen und ihre Geheimnisse Umfangreiche Basisausstattung auch ohne Option Performance und Skalierbarkeit in den einzelnen Editionen Kosten- und Ressourceneinsparung leicht gemacht Sicherheit in der Datenbank Steigerung der Verfügbarkeit mit einfachen Mitteln Der Umgang mit großen Datenmengen Cloud Technologien in der Oracle Datenbank Termine 23.01.2013: Oracle Niederlassung Stuttgart Liebknechtstr. 35 D-70565 Stuttgart [Anmeldung per Email] 30.01.2013: Oracle Niederlassung Potsdam Schiffbauergasse 14 D-14467 Potsdam [Anmeldung per Email] 05.02.2013: Oracle Niederlassung Düsseldorf Hamborner Str. 51 D-40472 Düsseldorf [Anmeldung per Email] Anmeldung Melden Sie sich noch heute zur Veranstaltung an - die Teilnahme ist kostenlos! Per Mail an Barbara Frank, ORACLE Deutschland B.V. & Co KG Per Telefon: +49 (0)711 72840-211 Agenda 10:00 Beginn der Veranstaltung Die Oracle Datenbank in ihren Editionen im Überblick OracleXE, SE1, SE, EE: Wer braucht was? Was sind die Unterschiede ...? Die Standard Edition - Eine umfangreiche Grundausstattung SQL und PL/SQL: Mehr als SELECT, Application Express, Oracle TEXT und mehr ... Mittagspause Mehr Performance: Die Sportausstattung in der Enterprise Edition Performante Statementausführung, Garantierte Ressourcenverwendung, Speicherplatz sparen ... Mehr Sicherheit: Die Sicherheitsausstattung in der Enterprise Edition Mandantenfähigkeit out-of-the-box, Audit-Möglichkeiten Mehr Verfügbarkeit: Die Mobilitätsausstattung in der Enterprise Edition Flashback Database, Möglichkeiten mit Data Guard, ... 17:00: Ende der Veranstaltung Wir freuen uns auf Sie!

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  • Oracle Dojos: Oracle Wissen - Kompakt und Kostenlos

    - by Anne Manke
    Die kleinen, roten Oracle-DOJOS geben einen kurzen und kompakten Überblick über Oracle Technologien. Jedes Dojo greift dabei ein spezielles Themengebiet auf. Ob zum Thema Enterprise Manager 12c und Cloud Control oder Big Data Einführung, die Oracle Dojos geben Informationen über Theorie und Praxis, Tipps und Hinweise - alles in handlicher Form.  Die Dojos gibt es entweder online als PDF oder als kleine Büchlein (siehe Foto). Die bekommen Sie unseren Oracle-Veranstaltungen oder direkt bei uns. Holen Sie sich Ihr eigenes Dojo und rufen Sie uns noch heute an! Übrigens: "Dojo" ist japanisch und bedeutet Übungsraum oder Übungshalle. Und so wollen die Dojos auch gesehen werden: als Übungsbuch zur Erweiterung und Verbesserung des eigenen Wissens und der eigenen Fähigkeiten.     

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  • Looking for a FormBuilder that gives me all images and sourcecode to my form

    - by Tracy Anne
    Wow, I started my search this morning and didn't think it would be so difficult to find. I'm just tired of spending hours putting together simple html forms in dreamweaver. I'm an enthusiast web developer mostly focused on php and mysql. I hate CSS and HTML and I'm looking for a simple program that will put a form together for me where I can then completely embed the form into my site. I'll do all of the programming to attach it to my database I just need the form and images. I've looked into jotform, wufoo, 123forms etc but it seems like they all want to keep my form on their servers in one way or another. It looked like jotform had a developers version but $450 bucks is a little steep for a part timer like me. Is there no simple software out there that will throw a nice stylized form together for me?

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  • Mal kurz erklärt: Advanced Security Option (ASO)

    - by Anne Manke
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Heinz-Wilhelm Fabry 12.00 Normal 0 false false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WER? Kunden, die die Oracle Datenbank Enterprise Edition einsetzen und deren Sicherheitsabteilungen bzw. Fachabteilungen die Daten- und/oder Netzwerkverschlüsselung fordern und / oder die personenbezogene Daten in Oracle Datenbanken speichern und / oder die den Zugang zu Datenbanksystemen von der Eingabe Benutzername/Passwort auf Smartcards oder Kerberos umstellen wollen. Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WAS? Durch das Aktivieren der Option Advanced Security können folgende Anforderungen leicht erfüllt werden: Einzelne Tabellenspalten gezielt verschlüsselt ablegen, wenn beispielsweise der Payment Card Industry Data Security Standard (PCI DSS) oder der Europäischen Datenschutzrichtlinie eine Verschlüsselung bestimmter Daten nahelegen Sichere Datenablage – Verschlüsselung aller Anwendungsdaten Keine spürbare Performance-Veränderung Datensicherungen sind automatisch verschlüsselt - Datendiebstahl aus Backups wird verhindert Verschlüsselung der Netzwerkübertragung – Sniffer-Tools können keine lesbaren Daten abgreifen Aktuelle Verschlüsselungsalgorithmen werden genutzt (AES256, 3DES168, u.a.) Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WIE? Die Oracle Advanced Security Option ist ein wichtiger Baustein einer ganzheitlichen Sicherheitsarchitektur. Mit ihr lässt sich das Risiko eines Datenmissbrauchs erheblich reduzieren und implementiert ebenfalls den Schutz vor Nicht-DB-Benutzer, wie „root unter Unix“. Somit kann „root“ nicht mehr unerlaubterweise die Datenbank-Files lesen . ASO deckt den kompletten physikalischen Stack ab. Von der Kommunikation zwischen dem Client und der Datenbank, über das verschlüsselte Ablegen der Daten ins Dateisystem bis hin zur Aufbewahrung der Daten in einem Backupsystem. Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Das BVA (Bundesverwaltungsamt) bietet seinen Kunden mit dem neuen Personalverwaltungssystem EPOS 2.0 mehr Sicherheit durch Oracle Sicherheitstechnologien an. Heinz-Wilhelm Fabry 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:12.0pt; mso-para-margin-left:0cm; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Und sonst so? Verschlüsselung des Netzwerkverkehrs Wie beeinflusst die Netzwerkverschlüsselung die Performance? Unsere Kunden bestätigen ständig, dass sie besonders in modernen Mehr-Schichten-Architekturen Anwender kaum Performance-Einbußen feststellen. Falls genauere Daten zur Performance benötigt werden, sind realitätsnahe, kundenspezifische Tests unerlässlich. Verschlüsselung von Anwendungsdaten (Transparent Data Encryption-TDE ) Muss ich meine Anwendungen umschreiben, damit sie TDE nutzen können? NEIN. TDE ist völlig transparent für Ihre Anwendungen. Kann ich nicht auch durch meine Applikation die Daten verschlüsseln? Ja - die Applikationsdaten werden dadurch allerdings nur in LOBs oder Textfeldern gespeichert. Und das hat gravierende Nachteile: Es existieren zum Beispiel keine Datums- /Zahlenfelder. Daraus folgt, dass auf diesen Daten kein sinnvolles Berichtsverfahren funktioniert. Auch können Applikationen nicht mit den Daten arbeiten, die von einer anderen Applikation verschlüsselt wurden. Der wichtigste Aspekt gegen die Verschlüsselung innerhalb einer Applikation ist allerdings die Performanz. Da keine Indizes auf die durch eine Applikation verschlüsselten Daten erstellt werden können, wird die Datenbank bei jedem Zugriff ein Full-Table-Scan durchführen, also jeden Satz der betroffenen Tabelle lesen. Dadurch steigt der Ressourcenbedarf möglicherweise enorm und daraus resultieren wiederum möglicherweise höhere Lizenzkosten. Mit ASO verschlüsselte Daten können von der Oracle DB Firewall gelesen und ausgewertet werden. Warum sollte ich TDE nutzen statt einer kompletten Festplattenverschlüsselung? TDE bietet einen weitergehenden Schutz. Denn TDE schützt auch vor Systemadministratoren, die zwar keinen Zugriff auf die Datenbank, aber auf der Betriebssystemebene Zugriff auf die Datenbankdateien haben. Ausserdem bleiben einmal verschlüsselte Daten verschlüsselt, egal wo diese hinkopiert werden. Dies ist bei einer Festplattenverschlüssung nicht der Fall. Welche Verschlüsselungsalgorithmen stehen zur Verfügung? AES (256-, 192-, 128-bit key) 3DES (3-key)

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  • Sozialgericht Düsseldorf weist Klage gegen elektronische Gesundheitskarte zurück

    - by Anne Manke
    In einem Musterverfahren wurde die Klage gegen die elektronische Gesundheitskarte (eGK) vom Düsseldorfer Sozialgericht zurückgewiesen. Das Gericht urteilte heute, die eGK, die bis Ende des Jahres an mindestens 50 Millionen Versicherte verteilt soll, sei in ihrer aktuellen Form gesetzes- und verfassungskonform. Der 32-jährige Kläger hatte sich mit dieser Klage von der Nutzung der Plastikkarte befreien wollen. Er sah sein Recht auf informationelle Selbstbestimmung verletzt und hatte datenschutzrechtliche Bedenken gegen die eGK. Nun wurde er, und alle anderen Versicherten, mit dem Urteilsspruch des Düsseldorfer Gerichts zur Nutzung der eGK gesetzlich verpflichtet. Die elektronische Gesundheitskarte gerät immer wieder ins Fadenkreuz der Kritik. Datenschützer, Patienten- und Ärzteverbände sowie Bürgerrechtsbewegungen befürchten, dass die eGK in ihrer derzeitigen Form nicht genügend Schutz für private Daten der Versicherten bieten würde. Der Patient würde mit der elektronischen Gesundheitskarte zum "gläsernen Patienten".  Das Gericht wies die Klage mit der Argumentation zurück, die elektronische Gesundheitskarte würde in ihrer aktuellen Form, wie auch schon die alte Versichertenkartem, lediglich Stammdaten der Versicherten speichern. Desweiteren seien alle zuküftigen Anwendungen nur mit Zustimmung des Versicherten möglich.  Der Kläger, der durch das Bündnis "Stoppt die E-Card" unterstützt wird, kündigte an, bis vor das Bundesverfassungsgericht ziehen zu wollen, sollte seiner Klage nicht vorher stattgegeben werden. 

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  • Bahnbrechend und einsatzbereit: Oracle 12c In-Memory-Option Launch in Frankfurt

    - by Anne Manke
    Seit der Ankündigung der Oracle 12c In-Memory-Databankoption in San Francisco auf der Openworld im letzten Jahr, ist die DB Community gespannt, was diese bahnbrechende Technologie für Ad-hoc-Echtzeitanalysen von Live-Transaktionen, Data Warehousing, Reporting und Online Transaction Processing (OLTP) bringen wird. Die Messlatte liegt hoch, denn Larry Ellison verspricht mit der neuen 12c In-Memory-Option eine 100-fach schnellerer Verarbeitung von Abfragen bei Echtzeitanalysen für OLTP Prozesse oder Datawarehouses eine Verdoppelung der Transaktionsverarbeitung eine 100%ige Kompatibilität zu bestehenden Anwendungen Daten werden im Zeilenformat und Spaltenformat (In-Memory) abgelegt, und sind dabei aktiv und konsitstent Cloud-ready ohne Datamigration eine Ausweitung der In-Memory-basierten Abfrageprozesse auf mehrere Server    Um nur einige Features zu nennen >> mehr Infos finden Sie hier! Abfragen werden mit der neuen 12c In-Memory-Datenbankoption schneller bearbeitet, als die Anfrage gestellt werden kann, so Larry Ellison. Am 17. Juni 2014 wird die 12c In-Memory auf einer exklusiven Launch-Veranstaltung in Frankfurt am Main vorgestellt. Auf der Agenda stehen Vorträge, Diskussionen und eine LiveDemo der In-Memory-Datenbankoption.  Melden Sie sich jetzt an! Ort & Zeit: 17. Juni 2014, 9:30 - 15:15 Uhr in Radisson Blu Hotel (Franklinstrasse 65, 60486 Frankfurt am Main) Agenda 9:30 Registrierung 10:00 Begrüßung Guenther Stuerner, Vice President Sales Consulting, Oracle Deutschland (in deutscher Sprache) 10:15 Analystenvortrag Carl W. Olofson, Research Vice President, IDC (in englischer Sprache) 10:35 Keynote Andy Mendelsohn, Head of Database Development, Oracle (in englischer Sprache) 11:35 Podiumsdiskussion (in englischer Sprache): · Jens-Christian Pokolm, Postbank Systems AG · Andy Mendelsohn, Head of Database Development, Oracle · Carl W. Olofson, Research Vice President, IDC · Dr. Dietmar Neugebauer, Vorstandsvorsitzender, DOAG 12:30 Mittagessen 13:45 Oracle Database In Memory Option    Perform – Manage – Live Demo Ralf Durben, Senior Leitender Systemberater, Oracle Deutschland (in deutscher Sprache) 14:30 In Memory – Revolution for your DWH – Real Time Datawarehouse – Mixed Workloads – Live Demo – Live Data Query Alfred Schlaucher, Senior Leitender Systemberater, Oracle Deutschland (in deutscher Sprache) 15:15 Schlusswort & Networking

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