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  • Oracle Insurance Unveils Next Generation of Enterprise Document Automation: Oracle Documaker Enterprise Edition

    - by helen.pitts(at)oracle.com
    Oracle today announced the introduction of Oracle Documaker Enterprise Edition, the next generation of the company's market-leading Enterprise Document Automation (EDA) solution for dynamically creating, managing and delivering adaptive enterprise communications across multiple channels. "Insurers and other organizations need enterprise document automation that puts the power to manage the complete document lifecycle in the hands of the business user," said Srini Venkatasanthanam, vice president, Product Strategy, Oracle Insurancein the press release. "Built with features such as rules-based configurability and interactive processing, Oracle Documaker Enterprise Edition makes possible an adaptive approach to enterprise document automation - documents when, where and in the form they're needed." Key enhancements in Oracle Documaker Enterprise Edition include: Documaker Interactive, the newly renamed and redesigned Web-based iDocumaker module. Documaker Interactive enables users to quickly and interactively create and assemble compliant communications such as policy and claims correspondence directly from their desktops. Users benefits from built-in accelerators and rules-based configurability, pre-configured content as well as embedded workflow leveraging Oracle BPEL Process Manager. Documaker Documaker Factory, which helps enterprises reduce cost and improve operational efficiency through better management of their enterprise publishing operations. Dashboards, analytics, reporting and an administrative console provide insurers with greater insight and centralized control over document production allowing them to better adapt their resources based on business demands. Other enhancements include: enhanced business user empowerment; additional multi-language localization capabilities; and benefits from the use of powerful Oracle technologies such as the Oracle Application Development Framework for all interfaces and Oracle Universal Content Management (Oracle UCM) for enterprise content management. Drive Competitive Advantage and Growth: Deb Smallwood, founder of SMA Strategy Meets Action, a leading industry insurance analyst consulting firm and co-author of 3CM in Insurance: Customer Communications and Content Management published last month, noted in the press release that "maximum value can be gained from investments when Enterprise Document Automation (EDA) is viewed holistically and all forms of communication and all types of information are integrated across the entire enterprise. "Insurers that choose an approach that takes all communications, both structured and unstructured data, coming into the company from a wide range of channels, and then create seamless flows of information will have a real competitive advantage," Smallwood said. "This capability will soon become essential for selling, servicing, and ultimately driving growth through new business and retention." Learn More: Click here to watch a short flash demo that demonstrates the real business value offered by Oracle Documaker Enterprise Edition. You can also see how an insurance company can use Oracle Documaker Enterprise Edition to dynamically create, manage and publish adaptive enterprise content throughout the insurance business lifecycle for delivery across multiple channels by visiting Alamere Insurance, a fictional model insurance company created by Oracle to showcase how Oracle applications can be leveraged within the insurance enterprise. Meet Our Newest Oracle Insurance Blogger: I'm pleased to introduce our newest Oracle Insurance blogger, Susanne Hale. Susanne, who manages product marketing for Oracle Insurance EDA solutions, will be sharing insights about this topic along with examples of how our customers are transforming their enterprise communications using Oracle Documaker Enterprise Edition in future Oracle Insurance blog entries. Helen Pitts is senior product marketing manager for Oracle Insurance.

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  • News about Oracle Documaker Enterprise Edition

    - by Susanne Hale
    Updates come from the Documaker front on two counts: Oracle Documaker Awarded XCelent Award for Best Functionality Celent has published a NEW report entitled Document Automation Solution Vendors for Insurers 2011. In the evaluation, Oracle received the XCelent award for Functionality, which recognizes solutions as the leader in this category of the evaluation. According to Celent, “Insurers need to address issues related to the creation and handling of all sorts of documents. Key issues in document creation are complexity and volume. Today, most document automation vendors provide an array of features to cope with the complexity and volume of documents insurers need to generate.” The report ranks ten solution providers on Technology, Functionality, Market Penetration, and Services. Each profile provides detailed information about the vendor and its document automation system, the professional services and support staff it offers, product features, insurance customers and reference feedback, its technology, implementation process, and pricing.  A summary of the report is available at Celent’s web site. Documaker User Group in Wisconsin Holds First Meeting Oracle Documaker users in Wisconsin made the first Documaker User Group meeting a great success, with representation from eight companies. On April 19, over 25 attendees got together to share information, best practices, experiences and concepts related to Documaker and enterprise document automation; they were also able to share feedback with Documaker product management. One insurer shared how they publish and deliver documents to both internal and external customers as quickly and cost effectively as possible, since providing point of sale documents to the sales force in real time is crucial to obtaining and maintaining the book of business. They outlined best practices that ensure consistent development and testing strategies processes are in place to maximize performance and reliability. And, they gave an overview of the supporting applications they developed to monitor and improve performance as well as monitor and track each transaction. Wisconsin User Group meeting photos are posted on the Oracle Insurance Facebook page http://www.facebook.com/OracleInsurance. The Wisconsin User Group will meet again on October 26. If you and other Documaker customers in your area are interested in setting up a user group in your area, please contact Susanne Hale ([email protected]), (703) 927-0863.

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  • ODEE Green Field (Windows) Part 4 - Documaker

    - by AndyL-Oracle
    Welcome back! We're about nearing completion of our installation of Oracle Documaker Enterprise Edition ("ODEE") in a green field. In my previous post, I covered the installation of SOA Suite for WebLogic. Before that, I covered the installation of WebLogic, and Oracle 11g database - all of which constitute the prerequisites for installing ODEE. Naturally, if your environment already has a WebLogic server and Oracle database, then you can skip all those components and go straight for the heart of the installation of ODEE. The ODEE installation is comprised of two procedures, the first covers the installation, which is running the installer and answering some questions. This will lay down the files necessary to install into the tiers (e.g. database schemas, WebLogic domains, etcetera). The second procedure is to deploy the configuration files into the various components (e.g. deploy the database schemas, WebLogic domains, SOA composites, etcetera). I will segment my posts accordingly! Let's get started, shall we? Unpack the installation files into a temporary directory location. This should extract a zip file. Extract that zip file into the temporary directory location. Navigate to and execute the installer in Disk1/setup.exe. You may have to allow the program to run if User Account Control is enabled. Once the dialog below is displayed, click Next. Select your ODEE Home - inside this directory is where all the files will be deployed. For ease of support, I recommend using the default, however you can put this wherever you want. Click Next. Select the database type, database connection type – note that the database name should match the value used for the connection type (e.g. if using SID, then the name should be IDMAKER; if using ServiceName, the name should be “idmaker.us.oracle.com”). Verify whether or not you want to enable advanced compression. Note: if you are not licensed for Oracle 11g Advanced Compression option do not use this option! Terrible, terrible calamities will befall you if you do! Click Next. Enter the Documaker Admin user name (default "dmkr_admin" is recommended for support purposes) and set the password. Update the System name and ID (must be unique) if you want/need to - since this is a green field install you should be able to use the default System ID. The only time you'd change this is if you were, for some reason, installing a new ODEE system into an existing schema that already had a system. Click Next. Enter the Assembly Line user name (default "dmkr_asline" is recommended) and set the password. Update the Assembly Line name and ID (must be unique) if you want/need to - it's quite possible that at some point you will create another assembly line, in which case you have several methods of doing so. One is to re-run the installer, and in this case you would pick a different assembly line ID and name. Click Next. Note: you can set the DB folder if needed (typically you don’t – see ODEE Installation Guide for specifics. Select the appropriate Application Server type - in this case, our green field install is going to use WebLogic - set the username to weblogic (this is required) and specify your chosen password. This credential will be used to access the application server console/control panel. Keep in mind that there are specific criteria on password choices that are required by WebLogic, but are not enforced by the installer (e.g. must contain a number, must be of a certain length, etcetera). Choose a strong password. Set the connection information for the JMS server. Note that for the 12.3.x version, the installer creates a separate JVM (WebLogic managed server) that hosts the JMS server, whereas prior editions place the JMS server on the AdminServer.  You may also specify a separate URL to the JMS server in case you intend to move the JMS resources to a separate/different server (e.g. back to AdminServer). You'll need to provide a login principal and credentials - for simplicity I usually make this the same as the WebLogic domain user, however this is not a secure practice! Make your JMS principal different from the WebLogic principal and choose a strong password, then click Next. Specify the Hot Folder(s) (comma-delimited if more than one) - this is the directory/directories that is/are monitored by ODEE for jobs to process. Click Next. If you will be setting up an SMTP server for ODEE to send emails, you may configure the connection details here. The details required are simple: hostname, port, user/password, and the sender's address (e.g. emails will appear to be sent by the address shown here so if the recipient clicks "reply", this is where it will go). Click Next. If you will be using Oracle WebCenter:Content (formerly known as Oracle UCM) you can enable this option and set the endpoints/credentials here. If you aren't sure, select False - you can always go back and enable this later. I'm almost 76% certain there will be a post sometime in the future that details how to configure ODEE + WCC:C! Click Next. If you will be using Oracle UMS for sending MMS/text messages, you can enable and set the endpoints/credentials here. As with UCM, if you're not sure, don't enable it - you can always set it later. Click Next. On this screen you can change the endpoints for the Documaker Web Service (DWS), and the endpoints for approval processing in Documaker Interactive. The deployment process for ODEE will create 3 managed WebLogic servers for hosting various Documaker components (JMS, Interactive, DWS, Dashboard, Documaker Administrator, etcetera) and it will set the ports used for each of these services. In this screen you can change these values if you know how you want to deploy these managed servers - but for now we'll just accept the defaults. Click Next. Verify the installation details and click Install. You can save the installation into a response file if you need to (which might be useful if you want to rerun this installation in an unattended fashion). Allow the installation to progress... Click Next. You can save the response file if needed (e.g. in case you forgot to save it earlier!) Click Finish. That's it, you're done with the initial installation. Have a look around the ODEE_HOME that you just installed (remember we selected c:\oracle\odee_1?) and look at the files that are laid down. Don't change anything just yet! Stay tuned for the next segment where we complete and verify the installation. 

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  • ODEE Green Field (Windows) Part 5 - Deployment and Validation

    - by AndyL-Oracle
    And here we are, almost finished with our installation of Oracle Documaker Enterprise Edition ("ODEE") in a Windows green field environment. Let's recap what we've done so far: In part 1, I went over the basic process that I intended to show with installing an ODEE on a green field server. I walked you through the basic installation of Oracle 11g database In part 2, I covered the installation of WebLogic application server. In part 3, I showed you how to install SOA Suite for WebLogic. In part 4, we did the first part of the installation of ODEE itself. What remains after all of that, is the deployment of the ODEE components onto the database and application server - so let's get to it! DATABASE First, we'll deploy the schemas to the database. The schemas are created during the ODEE installation according to the responses provided during the install process. To deploy the schemas, you'll need to login to the database server in your green field environment. Open a command line and CD into ODEE_HOME\documaker\database\oracle11g.Run SQLPLUS as SYSDBA and execute dmkr_admin.sql:  sqlplus / as sysdba @dmkr_admin.sql Execute dmkr_asline.sql, dmkr_admin_correspondence_example.sql.  If you require additional languages, run the appropriate SQL scripts (e.g. dmkr_asline_es.sql for Spanish). APPLICATION SERVER Next, we'll deploy the WebLogic domain and it's components - Documaker web services, Documaker Interactive, Documaker dashboard, and more. To deploy the components, you'll need to login to the application server in your green field environment. 1. Open Windows Explorer and navigate to ODEE_HOME\documaker\j2ee\weblogic\oracle11g\scripts.2. Using a text editor such as Notepad++, modify weblogic_installation_properties and set location of MIDDLEWARE_HOME and ODEE HOME. If you have used the defaults you’ll probably need to change the E: to C: and that’s it. Save the changes.3. Continuing in the same directory, use your text editor to modify set_middleware_env.cmd and set the drive and path to MIDDLEWARE_HOME. If you have used the defaults you’ll probably need to just change E: to C: and that’s it. Save the changes.4. In the same directory, execute wls_create_domain.cmd by double-clicking it. This should run to completion. If it does not, review any errors and correct them, and rerun the script.5. In the same directory, execute wls_add_correspondence.cmd by double-clicking it - again this should run to completion. 6. Next, we'll start the AdminServer - this is the main WebLogic domain server. To start it, use Windows Explorer and navigate to MIDDLEWARE_HOME\user_projects\domains\idocumaker_domain. Double-click startWebLogic.cmd and the server startup will begin. Once you see output that indicates that the server status changed to RUNNING you may proceed.  a. Note: if you saw database connection errors, you probably didn’t make sure your database name and connection type match. You can change this manually in the WebLogic Console. Open a browser and navigate to http://localhost:7001/console (replace localhost with the name of your application server host if you aren't opening the browser on the server), and login with the the weblogic credential you provided in the ODEE installation process. b. Once you're logged in, open Services?Data Sources. Select dmkr_admin and click Connection Pool.  c. The end of the URL should match the connection type you chose. If you chose ServiceName, the URL should be: jdbc:oracle:thin:@//<hostname>:1521/<serviceName> and if you chose SID, the URL should be: jdbc:oracle:thin:@//<hostname>:1521/<SIDname> d. An example serviceName is a fully qualified DNS-style name, e.g. "idmaker.us.oracle.com". (It does not need to actually resolve in DNS). An example SID is just a name, e.g. IDMAKER. e. Save the change and repeat for the data source dmkr_asline.  f. You will also need to make the same changes in the ODEE_HOME/documaker/docfactory/config/context/.bindings file - open the file in a text editor, locate the URL lines and make the appropriate change, then save the file.  7. Back in the ODEE_HOME\documaker\j2ee\weblogic\oracle11g\scripts directory, execute create_users_groups.cmd. 8. In the same directory, execute create_users_groups_correspondence_example.cmd. 9. Open a browser and navigate to http://localhost:7001/jpsquery. Replace localhost with the name of your application server host if you aren't running the browser on the application server. If you changed the default port for the AdminServer from 7001, use the port you changed it to. You should see output like this: 10. Start the WebLogic managed servers by opening a command prompt and navigating to MIDDLEWARE_HOME/user_projects/domains/idocumaker_domain/bin/. When you start the servers listed below, you will be prompted to enter the WebLogic credentials to start the server. You can prevent this by providing the credential in the startManagedwebLogic.cmd file for the WLS_USER and WLS_PASS values. Note that the credential will be stored in cleartext. To start the server, type in the command shown. a. Start the JMS Server: ./startManagedWebLogic.cmd jms_server b. Start Dashboard/Documaker Administrator: ./startManagedWebLogic.cmd dmkr_server c. Start Documaker Interactive for Correspondence: ./startManagedWebLogic.cmd idm_server SOA Composites  If you're planning on testing out the approval process components of BPEL that can be used with Documaker Interactive, then use the following steps to deploy the SOA composites. If you're not going to use BPEL, you can skip to the next section.1. Stop the servers listed in the previous section (Step 10) in the reverse order that they were started.2. Run the Domain configuration command: navigate to and execute MIDDLEWARE_HOME/wlserver_10.3/common/bin/config.cmd.3. Select Extend and click next. 4. Select the iDocumaker Domain and click Next. 5. Select the Oracle SOA Suite – 11.1.1.0 (this may automatically select other components which is OK). Click Next. 6. View the Configure JDBC resources screen. You should not make any changes. Click Next. 7. Check both connections and click Test Connections. After successful test, click Next. If the tests fail, something is broken. Go back to configure JDBC resources and check your service name/SID. 8. Check all schemas. Set a password (will be the same for all schemas). Enter the database information (service name, host name, port). Click Next. 9. Connections should test successfully. If not, go back and fix any errors. Click Next. 10. Click Next to pass through Optional Configuration. 11. Click Extend. 12. Click Done. 13. Open a terminal window and navigate to/execute: ODEE_HOME/documaker/j2ee/weblogic/oracle11g/bpel/antbuild.cmd14. Start the WebLogic Servers – AdminServer, jms_server, dmkr_server, idm_server. If you forgot how to do this, see the previous section Step 10. Note: if you previously changed the startManagedWebLogic.cmd script for WLS_USER and WLS_PASS you will need to make those changes again. 15. Start the WebLogic server soa_server1: MIDDLEWARE_HOME/user_projects/domains/idocumaker_domain/bin/startManagedWebLogic.cmd soa_server116. Open a browser to http://localhost:7001/console and login. 17. Navigate to Services?Data Sources and select DMKR_ASLINE. 18. Click the Targets tab. Check soa_server1, then click Save. Repeat for the DMKR_ADMIN data source. 19. Open a command prompt and navigate to ODEE_HOME/j2ee/weblogic/oracle11g/scripts, then execute deploy_soa.cmd. That's it! (As if that wasn't enough?) DOCUMAKER Deploy the sample MRL resources by navigating to/executing ODEE_HOME/documaker/mstrres/dmres/deploysamplemrl.bat. You should see approximately 500 resources deployed into the database. Start the Factory Services. Start?Run?services.msc. Locate the service named "ODDF xxxx" and right-click, select Start. Note that each Assembly Line has a separate Factory setup, including its own Factory service and Docupresentment service. The services are named for the assembly line and the machine on which they are installed (because you could have multiple machines servicing a single assembly line, so this allows for easy scripting to control all the services if you choose to do so. Repeat for the Docupresentment service. Note that each Assembly Line has a separate Docupresentment. Using Windows Explorer, navigate to ODEE_HOME/documaker/mstrres/dmres/input and select one of the XML files, and copy it into ODEE_HOME/documaker/hotdirectory. Note: if you chose a different hot directory during installation, copy the file there instead. Momentarily you should see the XML file disappear! Open browser and navigate to http://localhost:10001/DocumakerDashboard (previous versions 12.0-12.2 use http://localhost:10001/dashboard) and verify that job processed successfully. Note that some transactions may fail if you do not have a properly configured email server, and this is ok. You can set up a simple SMTP server (just search the internet for "SMTP developer" and you'll get several to choose from.  So... that's it? Where are we at this point? You now have a completely functional ODEE installation, from soup to nuts as they say. You can further expand your installation by doing some of the following activities: clustering WebLogic services configuring WebLogic for redundancy configuring Oracle 11g for RAC adding additional Factory servers for redundancy/processing capacity setting up a real MRL (instead of the sample resources) testing Documaker Web Services for job submission and more!  I certainly hope you've enjoyed this and find it useful. If you find yourself running into trouble, visit the Oracle Community for Documaker - there is plenty of activity there and you can ask questions. For more concentrated assistance, you can engage an Oracle consultant who is a subject matter expert to assist you. Feel free to email me [andy (dot) little (at) oracle (dot) com] and I can connect you with the appropriate resource to get started. Best of luck! -Andy 

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  • Access Insurance Company Wins 2010 Technology Innovation Award at IASA

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance, is blogging from the 2010 IASA Annual Conference and Business Show this week. For the second time in two weeks an Oracle Insurance customer has earned recognition at an insurance industry event for its innovative use of technology to transform their business. Access Insurance Company received the 2010 Technology Innovation Award during the 2010 IASA Annual Conference and Business Show this week in Grapevine, Texas. The company earned the recognition for its "Instant Access" application, which executes all the business rules and processes needed to provide a quote, bind, and issue a policy. CIO Andy Dunn and Tim Reynolds stopped by the Oracle Insurance Booth at IASA to visit with the team, show their award, and share how the platform has provided a strategic advantage to the company and helped it increase revenue by penetrating new markets, increasing market share and improving customer retention. Since implementing Instant Access in 2009 - a platform that leverages both Oracle Insurance Insbridge Rating and Underwriting and Oracle Documaker - the carrier has: Increased policies in force by 22%, from 140,185 to more than 270,000 Grown market share by 4.6% Increased 2009 revenue by 26.5% Increased ratio of policyholders per CSR by 30% Increased its appointed independent producers by 43 percent Now that's true innovation! You can learn more about the company's formula for success by reading Access Insurance Holdings CEO and president Michael McMenamin's interview with Insurance & Technology, Data Mastery Drives Access Insurance's 'Instant Access' Business Technology Platform. Congratulations to Michael, Andy, Tim and the entire team at Access Insurance on this well deserved honor - and for your role as a technology leader for the industry. Helen Pitts is senior product marketing manager for Oracle Insurance.

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  • In Which We Demystify A Few Docupresentment Settings And Learn the Ethos of the Author

    - by Andy Little
    It's no secret that Docupresentment (part of the Oracle Documaker suite) is powerful tool for integrating on-demand and interactive applications for publishing with the Oracle Documaker framework.  It's also no secret there are are many details with respect to the configuration of Docupresentment that can elude even the most erudite of of techies.  To be sure, Docupresentment will work for you right out of the box, and in most cases will suit your needs without toying with a configuration file.  But, where's the adventure in that?   With this inaugural post to That's The Way, I'm going to introduce myself, and what my aim is with this blog.  If you didn't figure it out already by checking out my profile, my name is Andy and I've been with Oracle (nee Skywire Software nee Docucorp nee Formmaker) since the formative years of 1998.  Strangely, it doesn't seem that long ago, but it's certainly a lifetime in the age of technology.  I recall running a BBS from my parent's basement on a 1200 baud modem, and the trepidation and sweaty-palmed excitement of upgrading to the power and speed of 2400 baud!  Fine, I'll admit that perhaps I'm inflating the experience a bit, but I was kid!  This is the stuff of War Games and King's Quest I and the demise of TI-99 4/A.  Exciting times.  So fast-forward a bit and I'm 12 years into a career in the world of document automation and publishing working for the best (IMHO) software company on the planet.  With That's The Way I hope to shed a little light and peek under the covers of some of the more interesting aspects of implementations involving the tech space within the Oracle Insurance Global Business Unit (IGBU), which includes Oracle Documaker, Rating & Underwriting, and Policy Administration to name a few.  I may delve off course a bit, and you'll likely get a dose of humor (at least in my mind) but I hope you'll glean at least a tidbit of usefulness with each post.  Feel free to comment as I'm a fairly conversant guy and happy to talk -- it's stopping the talking that's the hard part... So, back to our regularly-scheduled post, already in progress.  By this time you've visited Oracle's E-Delivery site and acquired your properly-licensed version of Oracle Documaker.  Wait -- you didn't find it?  Understandable -- navigating the voluminous download library within Oracle can be a daunting task.  It's pretty simple once you’ve done it a few times.  Login to the e-delivery site, and accept the license terms and restrictions.  Then, you’ll be able to select the Oracle Insurance Applications product pack and your appropriate platform. Click Go and you’ll see a list of applicable products, and you’ll click on Oracle Documaker Media Pack (as I went to press with this article the version is 11.4): Finally, click the Download button next to Docupresentment (again, version at press time is 2.2 p5). This should give you a ZIP file that contains the installation packages for the Docupresentment Server and Client, cryptically named IDSServer22P05W32.exe and IDSClient22P05W32.exe. At this time, I’d like to take a little detour and explain that the world of Oracle, like most technical companies, is rife with acronyms.  One of the reasons Skywire Software was a appealing to Oracle was our use of many acronyms, including the occasional use of multiple acronyms with the same meaning.  I apologize in advance and will try to point these out along the way.  Here’s your first sticky note to go along with that: IDS = Internet Document Server = Docupresentment Once you’ve completed the installation, you’ll have a shiny new Docupresentment server and client, and if you installed the default location it will be living in c:\docserv. Unix users, I’m one of you!  You’ll find it by default in  ~/docupresentment/docserv.  Forging onward with the meat of this post is learning about some special configuration options.  By now you’ve read the documentation included with the download (specifically ids_book.pdf) which goes into some detail of the rubric of the configuration file and in fact there’s even a handy utility that provides an interface to the configuration file (see Running IDSConfig in the documentation).  But who wants to deal with a configuration utility when we have the tools and technology to edit the file <gasp> by hand! I shall now proceed with the standard Information Technology Under the Hood Disclaimer: Please remember to back up any files before you make changes.  I am not responsible for any havoc you may wreak! Go to your installation directory, and locate your docserv.xml file.  Open it in your favorite XML editor.  I happen to be fond of Notepad++ with the XML Tools plugin.  Almost immediately you will behold the splendor of the configuration file.  Just take a moment and let that sink in.  Ok – moving on.  If you reviewed the documentation you know that inside the root <configuration> node there are multiple <section> nodes, each containing a specific group of settings.  Let’s take a look at <section name=”DocumentServer”>: There are a few entries I’d like to discuss.  First, <entry name=”StartCommand”>. This should be pretty self-explanatory; it’s the name of the executable that’s run when you fire up Docupresentment.  Immediately following that is <entry name=”StartArguments”> and as you might imagine these are the arguments passed to the executable.  A few things to point out: The –Dids.configuration=docserv.xml parameter specifies the name of your configuration file. The –Dlogging.configuration=logconf.xml parameter specifies the name of your logging configuration file (this uses log4j so bone up on that before you delve here). The -Djava.endorsed.dirs=lib/endorsed parameter specifies the path where 3rd party Java libraries can be located for use with Docupresentment.  More on that in another post. The <entry name=”Instances”> allows you to specify the number of instances of Docupresentment that will be started.  By default this is two, and generally two instances per CPU is adequate, however you will always need to perform load testing to determine the sweet spot based on your hardware and types of transactions.  You may have many, many more instances than 2. Time for a sidebar on instances.  An instance is nothing more than a separate process of Docupresentment.  The Docupresentment service that you fire up with docserver.bat or docserver.sh actually starts a watchdog process, which is then responsible for starting up the actual Docupresentment processes.  Each of these act independently from one another, so if one crashes, it does not affect any others.  In the case of a crashed process, the watchdog will start up another instance so the number of configured instances are always running.  Bottom line: instance = Docupresentment process. And now, finally, to the settings which gave me pause on an not-too-long-ago implementation!  Docupresentment includes a feature that watches configuration files (such as docserv.xml and logconf.xml) and will automatically restart its instances to load the changes.  You can configure the time that Docupresentment waits to check these files using the setting <entry name=”FileWatchTimeMillis”>.  By default the number is 12000ms, or 12 seconds.  You can save yourself a few CPU cycles by extending this time, or by disabling  the check altogether by setting the value to 0.  This may or may not be appropriate for your environment; if you have 100% uptime requirements then you probably don’t want to bring down an entire set of processes just to accept a new configuration value, so it’s best to leave this somewhere between 12 seconds to a few minutes.  Another point to keep in mind: if you are using Documaker real-time processing under Docupresentment the Master Resource Library (MRL) files and INI options are cached, and if you need to affect a change, you’ll have to “restart” Docupresentment.  Touching the docserv.xml file is an easy way to do this (other methods including using the RSS request, but that’s another post). The next item up: <entry name=”FilePurgeTimeSeconds”>.  You may already know that the Docupresentment system can generate many temporary files based on certain request types that are processed through the system.  What you may not know is how those files are cleaned up.  There are many rules in Docupresentment that cause the creation of temporary files.  When these files are created, Docupresentment writes an entry into a properties file called the file cache.  This file contains the name, creation date, and expiration time of each temporary file created by each instance of Docupresentment.  Periodically Docupresentment will check the file cache to determine if there are files that are past the expiration time, not unlike that block of cheese festering away in the back of my refrigerator.  However, unlike my ‘fridge cleaning tendencies, Docupresentment is quick to remove files that are past their expiration time.  You, my friend, have the power to control how often Docupresentment inspects the file cache.  Simply set the value for <entry name=”FilePurgeTimeSeconds”> to the number of seconds appropriate for your requirements and you’re set.  Note that file purging happens on a separate thread from normal request processing, so this shouldn’t interfere with response times unless the CPU happens to be really taxed at the point of cache processing.  Finally, after all of this, we get to the final setting I’m going to address in this post: <entry name=”FilePurgeList”>.  The default is “filecache.properties”.  This establishes the root name for the Docupresentment file cache that I mentioned previously.  Docupresentment creates a separate cache file for each instance based on this setting.  If you have two instances, you’ll see two files created: filecache.properties.1 and filecache.properties.2.  Feel free to open these up and check them out. I hope you’ve enjoyed this first foray into the configuration file of Docupresentment.  If you did enjoy it, feel free to drop a comment, I welcome feedback.  If you have ideas for other posts you’d like to see, please do let me know.  You can reach me at [email protected]. ‘Til next time! ###

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  • SOA &amp; E2.0 Partner Community Forum XIII registration is open

    - by Jürgen Kress
    INVITATION TO THE ORACLE SOA AND E2.0 PARTNER COMMUNITY FORUM Do you want to learn about how to sell the value of Fusion Middleware by combining SOA and E2.0 Solutions? We would like to invite you to become updated and trained at our SOA and E2.0 Partner Community Forum March on 15th and 16th 2011 in Utrecht, The Netherlands. Keynote: Andrew Sutherland and Andrew Gilboy The Oracle SOA and E2.0 Partner Community Forum is a wonderful opportunity to: learn how to sell the value of Fusion Middleware bij combining SOA and E2.0 solutions meet with Oracle SOA and E2.0 Product management exchange knowledge learn from successful SOA, BPM, WebCenter and UCM implementations understand Oracle's Fusion Applications Strategy network within the Oracle SOA Partner Community and the Oracle E2.0 Partner Community During this highly informative event you can learn about partner success stories, participate in an array of break out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Additionally to the SOA and E2.0 Partner Community Forum, you can participate in technical hands on workshops on March 17th and 18th. The goal of these workshops is to prepare you for customer implementations. Places are limited, so don't delay and register now by clicking here. Registration takes a few minutes and is free of charge, except in case of cancellation or no show (cancellation fee € 150). For more information, please visit our website. Best regards Jürgen Kress & Hans Blaas SOA & E2.0 Partner Adoption EMEA Agenda March 15th 2011 Welcome & Introduction Keynote Oracle Middleware Strategy and information on Application Grid and Exalogic Andrew Sutherland, SVP Middleware Sales EMEA, Oracle Keynote Managing Online Customer, Partner and Employee Engagement with Oracle E2.0 Solutions Andrew Gilboy, VP E2.0 Sales EMEA, Oracle Partner SOA/BPM Reference Case Partner WebCenter/UCM Reference Case SOA Suite PS3 David Shaffer, VP Product Management, Oracle Why Specialization is important for Partners Nick Kritikos, Hans Blaas & Jürgen Kress, Alliances & Channels, Oracle   Agenda March 16th 2011 Welcome & Introduction Day II Breakout round 1 - SOA Suite 11g PS3 & OSB - Importance of ADF & JDeveloper - SOA Security IDM - WebCenter PS3, Whats new - E2.0 Sales Plays Breakout round 2 - WebCenter PS3, Whats new - Application Management Enterprise manager and Amberpoint - ADF/WebCenter 11g integration with BPM Suite 11g - Importance of ADF & JDeveloper - JCAPS & OC4J migration opportunities for service business Breakout round 3 - BPM 11g: Whats new - Universal Content management 11g - SOA Security Management - E2.0 Surrounding Products: ATG, Documaker, Primavera - Middleware Industry Value Propositions & Sales Play Fusion Application SOA & E2.0 Summary & Closing For registration and additional information, please visit our website. For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Community,SOA,SOA Partner Community Forum,SOA Community Forum,OPN,Jürgen Kress

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  • American Modern Insurance Group recognized at 2010 INN VIP Best Practices Awards

    - by [email protected]
    Below: Helen Pitts (right), Oracle Insurance, congratulates Bruce Weisgerber, Munich Re, as he accepts a VIP Best Practices Award on behalf of American Modern Insurance Group.     Oracle Insurance Senior Product Marketing Manager Helen Pitts is attending the 2010 ACORD LOMA Insurance Forum this week at the Mandalay Bay Resort in Las Vegas, Nevada, and will be providing updates from the show floor. This is one of my favorite seasons of the year--insurance trade show season. It is a time to reconnect with peers, visit with partners, make new industry connections, and celebrate our customers' achievements. It's especially meaningful when we can share the experience of having one of our Oracle Insurance customers recognized for being an innovator in its business and in the industry. Congratulations to American Modern Insurance Group, part of the Munich Re Group. American Modern earned an Insurance Networking News (INN) 2010 VIP Best Practice Award yesterday evening during the 2010 ACORD LOMA Insurance Forum. The award recognizes an insurer's best practice for use of a specific technology and the role, if feasible, that ACORD data standards played as a part of their business and technology. American Modern received an Honorable Mention for leveraging the Oracle Documaker enterprise document automation solution to: Improve the quality of communications with customers in high value, high-touch lines of business Convert thousands of page elements or "forms" from their previous system, with near pixel-perfect accuracy Increase efficiency and reusability by storing all document elements (fonts, logos, approved wording, etc.) in one place Issue on-demand documents, such as address changes or policy transactions to multiple recipients at once Consolidate all customer communications onto a single platform Gain the ability to send documents to multiple recipients at once, further improving efficiency Empower agents to produce documents in real time via the Web, such as quotes, applications and policy documents, improving carrier-agent relationships Munich Re's Bruce Weisgerber accepted the award on behalf of American Modern from Lloyd Chumbly, vice president of standards at ACORD. In a press release issued after the ceremony Chumbly noted, "This award embodies a philosophy of efficiency--working smarter with standards, these insurers represent the 'best of the best' as chosen by a body of seasoned insurance industry professionals." We couldn't agree with you more, Lloyd. Congratulations again to American Modern on your continued innovation and success. You're definitely a VIP in our book! To learn more about how American Modern is putting its enterprise document automation strategy into practice, click here to read a case study. Helen Pitts is senior product marketing manager for Oracle Insurance.

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  • ODEE Green Field (Windows) Part 2 - WebLogic

    - by AndyL-Oracle
    Welcome back to the next installment on how to install Oracle Documaker Enterprise Edition onto a green field environment! In my previous post, I went over some basic introductory information and we installed the Oracle database. Hopefully you've completed that step successfully, and we're ready to move on - so let's dive in! For this installment, we'll be installing WebLogic 10.3.6, which is a prerequisite for ODEE 12.3 and 12.2. Prior to installing the WebLogic application server, verify that you have met the software prerequisites. Review the documentation – specifically you need to make sure that you have the appropriate JDK installed. There are advisories if you are using JDK 1.7. These instructions assume you are using JDK 1.6, which is available here. The first order of business is to unzip the installation package into a directory location. This procedure should create a single file, wls1036_generic.jar. Navigate to and execute this file by double-clicking it. This should launch the installer. Depending on your User Account Control rights you may need to approve running the setup application. Once the installer application opens, click Next. Select your Middleware Home. This should be within your ORACLE_HOME. The default is probably fine. Click Next. Uncheck the Email option. Click Yes. Click Next. Click Yes Click Yes and Yes again (yes, it’s quite circular). Check that you wish to remain uninformed and click Continue. Click Custom and Next. Uncheck Evaluation Database and Coherence, then click Next. Select the appropriate JDK. This should be a 64-bit JDK if you’re running a 64-bit OS. You may need to browse to locate the appropriate JAVA_HOME location. Check the JDK and click Next. Verify the installation directory and click Next. Click Next. Allow the installation to progress… Uncheck Run Quickstart and click Done.  And that's it! It's all quite painless - so let's proceed on to set up SOA Suite, shall we? 

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  • Welcome to the SOA &amp; E2.0 Partner Community Forum

    - by Jürgen Kress
    With more than 200 registrations the SOA & E2.0 Partner Community Forum is a huge success!   Conference program Is available online: http://tinyurl.com/soaforumagenda Agenda Tuesday March 15th 2011 12:15 Welcome & Introduction – Hans Blaas & Jürgen Kress, Oracle 12:30 Oracle Middleware Strategy and Information on Application Grid and Exalogic - Andrew Sutherland, Oracle 13:15 Managing Online Customer, Partner and Employee Engagement Oracle E2.0 Solutions - Andrew Gilboy, Oracle 14:00 Coffee Break 14:30 Partner SOA/ BPM Reference Case – Leon Smiers, Capgemini 15:15 Partner WebCenter/ UCM Reference Case – Vikram Setia, Infomentum 16.00 Break 16.30 SOA and BPM 11gR1 PS3 Update – David Shaffer 17:00 Why specialization is important for Partners – Nick Kritikos, Hans Blaas & Jürgen Kress 17:45 Social Event   Wednesday March 16th 2011 09.00 Welcome & Introduction Day II 09.15 Breakout sessions Round 1 SOA Suite 11g PS3 & OSB Importance of ADF & Jdeveloper SOA Security IDM WebCenter PS3, Whats New E2.0 Sales Plays 10.30 Break 10.45 Breakout sessions Round 2 WebCenter PS3, Whats New Applications Management Enterprise Manager and Amberpoint ADF/WebCenter 11g integration with BPM Suite 11g Importance of ADF & Jdeveloper JCAPS & OC4J migration opportunities for service business 12.00 Lunch 13.00 Breakout sessions Round 3 BPM 11g, Whats New Universal Content Management! 11g SOA Security IDM E2.0 Surrounding Products: ATG, Documaker, Primavera Middleware Industry Value Propositions & Sales Plays 14.30 Break 14.45 Fusion Applications, Rajan Krishnan, Oracle 15.30 SOA & E2.0 Summary & Closing, Hans Blaas & Jürgen Kress, Oracle 15.45 Finish & Departure 16:00 Bus departure   Capgemini Nederland BV Papendorpseweg 100 3500 GN Utrecht The Netherlands Tel: +31 30 689 00 00 For a detailed routedescription by car or public transport please visit: http://www.nl.capgemini.com/pdf/Papendorp_UK.pdf Hotel In case you have not booked your hotel yet, please make your own hotel reservation. You can book your hotel room at the 'Hotel Vianen' at a special rate, by using the Oracle booking code: DDG VIA-GF41422. One night package € 110,- for a single room, including breakfast. Kindly secure your hotel room as soon as possible. The number of rooms is limited! Hotel Vianen Prins Bernhardstraat 75 4132 XE Vianen [email protected] The Netherlands [email protected] Arrival on 14th of March and staying at Hotel Vianen. On 15th of March we have arranged a transfer from Hotel Vianen to the Capgemini Offices. The bus is parked in front of the hotel and will leave at 10.15AM (UTC/GMT+1). Logistics Pass with barcode At your arrival you will receive a pass with a barcode. This pass will give you access to the conference building and the different floors within the building. Please make sure to hand in your pass at the registration desk at the end of the day. Arrival by plane Transfer from Schiphol Airport to Capgemini on 15th of March will be arranged by Oracle. A hostess will be welcoming you at the Meeting Point at Schiphol Airport (this is a red and white large cubicle situated next to Delifrance) The buses will depart from Schiphol Airport at 09.00AM, 09.45AM and 10.30AM (UTC/GMT+1).     For future SOA Partner Community Forums  become a member for registration please visit www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,Community,SOA Partner Community,Utrecht 03.2011,OPN,Oracle,Jürgen Kress

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  • Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

    - by elaine blog
    The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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  • PRUEBAS DE ESPECIALIZACION 2013/2014

    - by agallego
    Consigue  tu Certificado de Especialista Oracle  de forma GRATUITA , 27 y 28 de Noviembre de 2013  Ahora puedes realizar los exámenes de implementación de las especializaciones de Oracle y convertirte en especialista. Podrás realizar cualquiera de los exámenes de implementación de la siguiente lista: Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist (1Z0-456) Oracle Fusion Customer Relationship Management 11g Incentive Compensation Certified Implementation Specialist (1Z0-472) Oracle ATG Web Commerce 10 Implementation Developer Certified Implementation Specialist (1Z0-510) Oracle RightNow CX Cloud Service 2012 Certified Implementation Specialist (1Z0-465) Oracle RightNow CX Cloud Service 2012 Developer Certified Implementation Specialist (1Z0-480) Oracle Fusion Human Capital Management 11g Human Resources Certified Implementation Specialist (1Z0-584) Oracle Fusion Human Capital Management 11g Talent Management Certified Implementation Specialist (1Z0-585) Oracle Taleo Recruiting Cloud Service 2013 Certified Implementation Specialist  (1Z0-474) Oracle Fusion Financials 11g Accounts Payable Certified Implementation Specialist(1Z0-507) Oracle Fusion Financials 11g Accounts Receivable Certified Implementation Specialist(1Z0-506) Oracle Fusion Financials 11g General Ledger Certified Implementation Specialist (1Z0-508) Oracle Fusion Distributed Order Orchestration 11g Essentials (1Z0-469) Oracle Documaker Standard Edition 12 Implementation Essentials (1Z0-570) Oracle Hyperion Planning 11 Essentials (1Z0-533) Oracle Hyperion Financial Management 11 Essentials (1Z0-532) Oracle Business Intelligence Foundation Suite 11g Essentials (1Z0-591) Oracle Essbase 11 Essentials (1Z0-531) Oracle GoldenGate 10 Essentials (1Z0-539) Oracle GoldenGate 11g Certified Implementation Exam Essentials Oracle Business Intelligence Applications 7.9.6 for CRM Essentials (1Z0-524) Oracle Business Intelligence Applications 7.9.6 for ERP Essentials (1Z0-525) Oracle Oracle Endeca Information Discovery 2.3 Certified Implementation Specialist (1Z0-461) Oracle SOA Suite 11g Essentials (1Z0-478) Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z0-451) Oracle Unified Business Process Management Suite 11g Certified Implementation Specialist (1Z0-560) Oracle WebLogic Server 12c Certified Implementation Specialist (1Z0-599) Oracle Application Grid Certified Implementation Specialist(1Z0-523) Oracle WebCenter Content 11g Essentials (1Z0-542) Oracle WebCenter Portal 11g Essentials (1Z0-541) Oracle Application Development Framework Essentials (1Z1-554) Oracle Identity Governance Suite 11g Essentials(1z0-459) Oracle Access Management Suite Plus 11g Essentials Exam(1z0-479) M2M Platform Certified Architecture Essentials (1Z0-467) Oracle WebCenter Sites 11g Certified Implementation Specialist (1Z0-462)  Oracle Cloud Application Foundation Essentials(1Z0-468) Oracle Exadata 11g Essentials (1Z0-536) Exadata Database Machine Models X3-2 and X3-8 Certified Implementation Specialist (1Z0-485) Oracle Certified Expert, Oracle Exadata X3 Administration(1Z0-027) Exalogic Elastic Cloud X2-2 Certified Implementation Specialist (1Z0-569) Oracle Linux System Administration (1Z0-403) Oracle Linux Fundamentals (1Z0-402) Oracle Linux 6 Certified Implementation Specialist (1Z0-460) Oracle VM 3 for x86 Certified Implementation Specialist (1Z0-590) Oracle Enterprise Manager 11g Essentials  (1Z0-530 ) Oracle Enterprise Manager 12c Essentials (1Z0-457) SPARC T4-Based Server Installation Essentials (1Z0-597) 1Z0-821 Oracle Solaris 11 System Administration 1Z0-822 Oracle Solaris 11 Advanced System Administration Oracle Solaris 11 Installation and Configuration Essentials (1Z0-580) StorageTek Tape Libraries Certified Implementation Specialist(1Z0-546) Sun ZFS Storage Appliance Certified Implementation Specialist The Primavera P6 Enterprise Project Portfolio Management 8 Essentials (1Z0-567) The Primavera Portfolio Management Essentials (1Z0-544) Primavera Contract Management 14 Certified Implementation Specialist (1Z0-582) Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist (1Z0-562) Oracle Policy Automation 10 Certified Implementation Specialist (1Z0-534) Oracle User Productivity Kit 11 Certified Implementation Specialist (1Z0-566) Oracle User Productivity Kit 11 Technical Certified Implementation Specialist (1Z0-583) Oracle Retail Demand Forecasting 13.3 Functional Implementer Certified Implementation Specialist (1Z0-463) Oracle Retail Predictive Application Server 13 Configuration Implementation Specialist (1Z0-576) Oracle Retail Merchandising System 13.2 Foundation Functional Implementer Certified Implementation Specialist (1Z0-453) Oracle Retail Predictive Application Server 13 Configuration Implementation Specialist (1Z0-576) Oracle Retail Point-of-Service Technical Certified Implementation Specialist (1Z0-572) Oracle Retail Price Management 13.2 Functional Implementer Certified Implementation Specialist (1Z0-454) Oracle Retail Predictive Application Server 13 Configuration Implementation Specialist (1Z0-576) Oracle Retail Store Inventory Management 13.2 Functional Implementer Certified Implementation Specialist (1Z0-455) Oracle Flexcube Universal Banking 11 Technical Implementation Essentials (1Z0-579) Oracle FlexCube Universal Banking 11 Basic Implementation Essentials (1Z0-561) Oracle Flexcube Universal Banking 11 Technical Implementation Essentials (1Z0-579) Oracle FLEXCUBE Direct Banking 6 Implementation Essentials (1Z0-594)   Puedes consultar la información acerca de los examenes en cada uno de los enlaces. Para prepararte los examenes sigue la Guia de estudio que encontrarás en la página de cada examen. Requisitos: ser  Partner Gold, Platinum o Diamond de Oracle y tener un usuario de Oracle Pearson Vue.  ¿Cuándo?: 27 y 28 de noviembre  a las (9:00, 12:00, 16:00)  ¿Dónde?: Core Networks, C.E.Parque Norte, Edificio Olmo, Planta 1 Serrano Galvache 56 | 28033, Madrid Para inscribirte: Create una cuenta en Pearson Vue (www.pearsonvue.com/oracle). Para Registrarte aquí. Para más información sobre el programa de especializaciones, haz clic aquí. No pierdas esta oportunidad e inscríbete hoy.  Para cualquier duda contactar con [email protected]. Ana María Gallego Partner Enablement Manager Spain and Portugal        

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