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  • Oracle Insurance Unveils Next Generation of Enterprise Document Automation: Oracle Documaker Enterprise Edition

    - by helen.pitts(at)oracle.com
    Oracle today announced the introduction of Oracle Documaker Enterprise Edition, the next generation of the company's market-leading Enterprise Document Automation (EDA) solution for dynamically creating, managing and delivering adaptive enterprise communications across multiple channels. "Insurers and other organizations need enterprise document automation that puts the power to manage the complete document lifecycle in the hands of the business user," said Srini Venkatasanthanam, vice president, Product Strategy, Oracle Insurancein the press release. "Built with features such as rules-based configurability and interactive processing, Oracle Documaker Enterprise Edition makes possible an adaptive approach to enterprise document automation - documents when, where and in the form they're needed." Key enhancements in Oracle Documaker Enterprise Edition include: Documaker Interactive, the newly renamed and redesigned Web-based iDocumaker module. Documaker Interactive enables users to quickly and interactively create and assemble compliant communications such as policy and claims correspondence directly from their desktops. Users benefits from built-in accelerators and rules-based configurability, pre-configured content as well as embedded workflow leveraging Oracle BPEL Process Manager. Documaker Documaker Factory, which helps enterprises reduce cost and improve operational efficiency through better management of their enterprise publishing operations. Dashboards, analytics, reporting and an administrative console provide insurers with greater insight and centralized control over document production allowing them to better adapt their resources based on business demands. Other enhancements include: enhanced business user empowerment; additional multi-language localization capabilities; and benefits from the use of powerful Oracle technologies such as the Oracle Application Development Framework for all interfaces and Oracle Universal Content Management (Oracle UCM) for enterprise content management. Drive Competitive Advantage and Growth: Deb Smallwood, founder of SMA Strategy Meets Action, a leading industry insurance analyst consulting firm and co-author of 3CM in Insurance: Customer Communications and Content Management published last month, noted in the press release that "maximum value can be gained from investments when Enterprise Document Automation (EDA) is viewed holistically and all forms of communication and all types of information are integrated across the entire enterprise. "Insurers that choose an approach that takes all communications, both structured and unstructured data, coming into the company from a wide range of channels, and then create seamless flows of information will have a real competitive advantage," Smallwood said. "This capability will soon become essential for selling, servicing, and ultimately driving growth through new business and retention." Learn More: Click here to watch a short flash demo that demonstrates the real business value offered by Oracle Documaker Enterprise Edition. You can also see how an insurance company can use Oracle Documaker Enterprise Edition to dynamically create, manage and publish adaptive enterprise content throughout the insurance business lifecycle for delivery across multiple channels by visiting Alamere Insurance, a fictional model insurance company created by Oracle to showcase how Oracle applications can be leveraged within the insurance enterprise. Meet Our Newest Oracle Insurance Blogger: I'm pleased to introduce our newest Oracle Insurance blogger, Susanne Hale. Susanne, who manages product marketing for Oracle Insurance EDA solutions, will be sharing insights about this topic along with examples of how our customers are transforming their enterprise communications using Oracle Documaker Enterprise Edition in future Oracle Insurance blog entries. Helen Pitts is senior product marketing manager for Oracle Insurance.

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  • Linux.com: Q&A on Oracle's Unbreakable Enterprise Kernel

    - by monica.kumar
    Linux.com recently published a Q&A on Oracle's Unbreakable Enterprise Kernel for Linux. The interview highlights the key benefits of Oracle's new offering and also offers an insight into our long and ongoing commitment to advancing Linux. Here are some excerpts from the Q&A: All enhancements made in the Unbreakable Enterprise Kernel are open source and have been made available to the Linux community. Oracle Linux, including both the kernels, is free to download, use and distribute. You can download the Unbreakable Enterprise Kernel at http://public-yum.oracle.com Source code is available, including a public git repository with full changelog and individual patches and checkins for convenience. Read the entire interview. Visit the Oracle Linux Homepage.

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  • Tellago Technology Days: Enterprise Mobile Backend as a Service

    - by gsusx
    Last week, as part of Tellago's Technology Update, I delivered a presentation about the modern enterprise mobility powered by cloud-based, mobile backend as a service models. During the presentation we covered some of the most common enterprise mBaaS patterns that can be implemented using current technologies. Below you can find the slide deck I used during the presentation. Feel free to take a look and send me some feedbck....(read more)

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  • The Oracle Enterprise Linux Software and Hardware Ecosystem

    - by sergio.leunissen
    It's been nearly four years since we launched the Unbreakable Linux support program and with it the free Oracle Enterprise Linux software. Since then, we've built up an extensive ecosystem of hardware and software partners. Oracle works directly with these vendors to ensure joint customers can run Oracle Enterprise Linux. As Oracle Enterprise Linux is fully--both source and binary--compatible with Red Hat Enterprise Linux (RHEL), there is minimal work involved for software and hardware vendors to test their products with it. We develop our software on Oracle Enterprise Linux and perform full certification testing on Oracle Enterprise Linux as well. Due to the compatibility between Oracle Enterprise Linux and RHEL, Oracle also certifies its software for use on RHEL, without any additional testing. Oracle Enterprise Linux tracks RHEL by publishing freely downloadable installation media on edelivery.oracle.com/linux and updates, bug fixes and security errata on Unbreakable Linux Network (ULN). At the same time, Oracle's Linux kernel team is shaping the future of enterprise Linux distributions by developing technologies and features that matter to customers who deploy Linux in the data center, including file systems, memory management, high performance computing, data integrity and virtualization. All this work is contributed to the Linux and Xen communities. The list below is a sample of the partners who have certified their products with Oracle Enterprise Linux. If you're interested in certifying your software or hardware with Oracle Enterprise Linux, please contact us via [email protected] Chip Manufacturers Intel, Intel Enabled Server Acceleration Alliance AMD Server vendors Cisco Unified Computing System Dawning Dell Egenera Fujitsu HP Huawei IBM NEC Sun/Oracle Storage Systems, Volume Management and File Systems 3Par Compellent EMC VPLEX FalconStor Fusion-io Hitachi Data Systems HP Storage Array Systems Lustre Network Appliance OCFS2 PillarData Symantec Veritas Storage Foundation Networking: Switches, Host Bus Adapters (HBAs), Converged Network Adapters (CNAs), InfiniBand Brocade Emulex Mellanox QLogic Voltaire SOA and Middleware ActiveState ActivePerl, ActivePython Tibco Zend Backup, Recovery & Replication Arkeia Network Backup Suite BakBone NetVault CommVault Simpana 8 EMC Networker, Replication Manager FalconStor Continuous Data Protector HP Data Protector NetApp Snapmanager Quest LiteSpeed Engine Steeleye Data Replication, Disaster Recovery Symantec NetBackup, Veritas Volume Replicator, Symantec Backup Exec Zmanda Amanda Enterprise Data Center Automation BMC CA Unicenter HP Server Automation (formerly Opsware), System Management Homepage Oracle Enterprise Manager Ops Center Quest Vizioncore vFoglight Pro TeamQuest Manager Clustering & High Availability FUJITSU x10sure NEC Express Cluster X Steeleye Lifekeeper Symantec Cluster Server Univa UniCluster Virtualization Platforms and Cloud Providers Amazon EC2 Citrix XenServer Rackspace Cloud VirtualBox VMWare ESX Security Management ArcSight: Enterprise Security Manager, Logger CA Access Control Centrify Suite Ecora Auditor FoxT Manager Likewise: Unix Account Management Lumension Endpoint Management and Security Suite QualysGuard Suite Quest Privilege Manager McAfee Application Control, Change ControlIntegrity Monitor, Integrity Control, PCI Pro Solidcore S3 Symantec Enterprise Security Manager (ESM) Tripwire Trusted Computer Solutions

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  • Installing Enterprise Library 5.0 - Enterprise Library 5.0 Tutorial Part 1

    Microsoft has released Enterprise Library on April 2010. it’s free you can download and install from “Download Enterprise Library”. you can also find older version of enterprise library 4.1 still if your project needs it for maintenance purpose. but I suggest go for 5.0 as it has great enhancements and improved UI configuration tool. Will it work only with Visual Studio 2008? Yes. Yes, it works with also .NET 3.5 and Visual Studio 2008. you can take advantage of new improved UI configuration tool which comes from enterprise library 5.0 with VS2008. Please find this Enterprise Library resources. I suggest to install it with documentation and hands on labs. you can also find community links. I’ll see you in my next blog serious where I provide introduction to various blocks of Enterprise Library 5.0. span.fullpost {display:none;}

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  • The term 'enterprise'

    - by SkonJeet
    I see the term 'enterprise' being thrown around software developers and programmers a lot and used loosely it seems. en·ter·prise/'ent?r?priz/ Noun: A project or undertaking, typically one that is difficult or requires effort. Initiative and resourcefulness. Can someone please clarify what this term actually encompasses? "At an enterprise level", "enterprise scale". There are even "enterprise editions" of things. What exactly does it mean? It obviously doesn't make sense judging by the above definition so more specifically to software what does one mean when using the word enterprise??? EDIT: To add a spin on this - how does this term then fit into phrases such as Enterprise Framework Model? What does data access and data context have to do with company-wide descriptions?

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  • The Enterprise Architect (EA) diary - day 22 (from business processes to implemented applications)

    - by nattYGUR
    After spending time on keeping our repository up to date (add new ETRM application and related data flows as well as changing databases to DB clusters), collecting more data for the root cause analysis and spending time for writing proposal to creating new software infrastructure team ( that will help us to clean the table from a pile of problems that just keep on growing due to BAU control over IT dev team resources). I spend time to adapt our EA tool to support a diagram flow from high level business processes to implementation of new applications that will better support the business process. http://www.theeagroup.net/ea/Default.aspx?tabid=1&newsType=ArticleView&articleId=195

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  • Experiencing the New Social Enterprise

    - by kellsey.ruppel(at)oracle.com
    Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an "Enterprise 2.0" environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes. Is your organization a social enterprise? How are you using Web 2.0 and Enterprise 2.0 technologies? Read this white paper to learn how Oracle WebCenter Suite enables organizations to become social enterprises and is the modern user experience platform for the enterprise and the Web.

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  • Elevating Customer Experience through Enterprise Social Networking

    - by john.brunswick
    I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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  • Application Architect vs. Systems Architect vs. Enterprise Architect?

    - by iaman00b
    So many buzzwords. Not sure if I need to start playing BS Bingo or not. And I'm not trying to be cynical. But I've heard many people with these various titles. There never seems to be a clear delineation between the three. Or there's a lot of domain crossover between the three. Actually, another I've seen while looking around here on Stackoverflow has been "Solutions Architect" as well. But that one doesn't seem to be so prevalent in other places. There are questions here and there with vague answers. But I'd like definative answers to this. Please assume I'm still relatively new to software stuff and that I'm trying to map out a career path. Oh, and please be gentle folks; this most definitely is not a duplicate question. Neither is it an aggregate. So kindly leave it alone. Xp

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  • Oracle Enterprise Manager 12c Integration With Oracle Enterprise Manager Ops Center 11g

    - by Scott Elvington
    In a blog entry earlier this year, we announced the availability of the Ops Center 11g plug-in for Enterprise Manager 12c. In this article I will walk you through the process of deploying the plug-in on your existing Enterprise Manager agents and show you some of the capabilities the plug-in provides. We'll also look at the integration from the Ops Center perspective. I will show you how to set up the connection to Enterprise Manager and give an overview of the information that is available. Installing and Configuring the Ops Center Plug-in The plug-in is available for download from the Self Update page (Setup ? Extensibility ? Self Update). The plug-in name is “Ops Center Infrastructure stack”. Once you have downloaded the plug-in you can navigate to the Plug-In management page (Setup ? Extensibility ? Plug-ins) to begin deployment. The plug-in must first be deployed on the Management Server. You will need to provide the repository password of the SYS user in order to deploy the plug-in to the Management Server. There are a few pre-requisites that need to be completed on the Ops Center side before the plug-in can be deployed and configured on the desired Enterprise Manager agents. Any servers, whether physical or virtual, for which you wish to see metrics and alerts need to be managed by Ops Center. This means that the Operating System needs to have an Ops Center management agent installed as a minimum. The plug-in can provide even more value when Ops Center is also managing the other “layers of the stack”, for example the service processor, the blade chassis or the XSCF of an M-Series server. The more information that Ops Center has about the stack, the more information that will be visible within Enterprise Manager via the plug-in. In order to access the information within Ops Center, the plug-in requires a user to connect as. This user does not require any particular Ops Center permissions or roles, it simply needs to exist. You can create a specific “EMPlugin” user within Ops Center or use an existing user. Oracle recommends creating a specific, non-privileged user account within Ops Center for this purpose. From the Ops Center Administration section, select Enterprise Controller, click the Users tab and finally click the Add User icon to create the desired user account. For the purpose of this article I have discovered and managed the OS and service processor of the server where my Enterprise Manager 12c installation is hosted. With the plug-in deployed to the Management Server and the setup done within Ops Center, we're now ready to deploy the plug-in to the agents and configure the targets to communicate with the Ops Center Enterprise Controller. From the Setup menu select Add Targets then Add Targets Manually. Select the bottom radio button “Add Targets Manually by Specifying Target Monitoring Properties”, select Infrastructure Stack from the Target Type dropdown and finally, select the Monitoring Agent where you wish to deploy the plug-in. Click the Add Manually.... button and fill in the details for the new target using the appropriate hostname for your Enterprise Controller and the user and password details for the plug-in access user. After the target has been added to the agent you will need to allow a few minutes for the initial data collection to complete. Once completed you can see the new target in the All Targets list. All metric collections are enabled by default except one. To enable Infrastructure Stack Alarms collection, navigate to the newly added target and then to Target ? Monitoring ? Metric and Collection Settings. There you can click the “Disabled” link under Collection Schedule to enable collection and set your desired collection frequency. By default, a Warning level alert in Ops Center will equate to a Warning level event in Enterprise Manager and a Critical alert will equate to a Critical event. This mapping can be altered in the Metric and Collection Settings also. The default incident rules in Enterprise Manager only create incidents from Critical events so keep this in mind in case you want to see incidents generated for Warning or Info level alerts from Ops Center. Also, because Enterprise Manager already monitors the OS through it's Host target type, the plug-in does not pull OS alerts from Ops Center so as to prevent duplication. In addition to alert propagation, the plug-in also provides data for several reports detailing the topology and configuration of the stack as well as any hardware sensor data that is available. These are available from the Information Publisher Reports. Navigate there from the Enterprise ? Reports menu or directly from the Infrastructure Stack target of interest. As an example, here is a sample of the Hardware Sensors report showing some of the available sensor data. The report can also be exported to a CSV file format if desired. Connecting Ops Center to Enterprise Manager Repository For an Enterprise Manager user, the plug-in provides a deeper visibility to the state of the infrastructure underlying the databases and middleware. On the Ops Center side, there is also a greater visibility to the targets running on the infrastructure. To set up the Ops Center data collection, just navigate to the Administration section and select the Grid Control link. Select the Configure/Connect action from the right-hand menu and complete the wizard forms to enable the connection to the Enterprise Manager repository and UI. Be sure to use the sysman account when configuring the database connection. Once the job completes and the initial data synchronization is done you will see new Target tabs on your OS assets. The new tab lists all the Enterprise Manager targets and any alerts, availability and performance data specific to the selected target. It is also possible to use the GoTo icon to launch the Enterprise Manager BUI in context of the specific target or alert to drill into more detail. Hopefully this brief overview of the integration between Enterprise Manager and Ops Center has provided a jumpstart to getting a more complete view of the full stack of your enterprise systems.

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  • What tasks should an Architect NOT do or limit to be effective?

    - by GBH
    There are plenty of questions/answers about what an architect does, but what should someone in an Architect role NOT do? What are the boundaries/limits to maintain to be an effective Architect? I'm thinking here of Architect vs Developer and Architect vs Project Manager For example, I'm finding myself in a role where my title is Architect but I am also the coding/development lead and project manager on multiple small enterprise projects. I'm struggling with all the task switching and now I want to limit task switching. Trying to wear every hat just isn't working. What tasks should an Architect not do at all? What tasks should an Architect limit? I do think an Architect needs to keep coding, but how to define an appropriate limit for coding work?

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  • Oracle Enterprise Manager Ops Center 12c : Enterprise Controller High Availability (EC HA)

    - by Anand Akela
    Contributed by Mahesh sharma, Oracle Enterprise Manager Ops Center team In Oracle Enterprise Manager Ops Center 12c we introduced a new feature to make the Enterprise Controllers highly available. With EC HA if the hardware crashes, or if the Enterprise Controller services and/or the remote database stop responding, then the enterprise services are immediately restarted on the other standby Enterprise Controller without administrative intervention. In today's post, I'll briefly describe EC HA, look at some of the prerequisites and then show some screen shots of how the Enterprise Controller is represented in the BUI. In my next post, I'll show you how to install the EC in a HA environment and some of the new commands. What is EC HA? Enterprise Controller High Availability (EC HA) provides an active/standby fail-over solution for two or more Ops Center Enterprise Controllers, all within an Oracle Clusterware framework. This allows EC resources to relocate to a standby if the hardware crashes, or if certain services fail. It is also possible to manually relocate the services if maintenance on the active EC is required. When the EC services are relocated to the standby, EC services are interrupted only for the period it takes for the EC services to stop on the active node and to start back up on a standby node. What are the prerequisites? To install EC in a HA framework an understanding of the prerequisites are required. There are many possibilities on how these prerequisites can be installed and configured - we will not discuss these in this post. However, best practices should be applied when installing and configuring, I would suggest that you get expert help if you are not familiar with them. Lets briefly look at each of these prerequisites in turn: Hardware : Servers are required to host the active and standby node(s). As the nodes will be in a clustered environment, they need to be the same model and configured identically. The nodes should have the same processor class, number of cores, memory, network cards, for example. Operating System : We can use Solaris 10 9/10 or higher, Solaris 11, OEL 5.5 or higher on x86 or Sparc Network : There are a number of requirements for network cards in clusterware, and cables should be networked identically on all the nodes. We must also consider IP allocation for public / private and Virtual IP's (VIP's). Storage : Shared storage will be required for the cluster voting disks, Oracle Cluster Register (OCR) and the EC's libraries. Clusterware : Oracle Clusterware version 11.2.0.3 or later is required. This can be downloaded from: http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html Remote Database : Oracle RDBMS 11.1.0.x or later is required. This can be downloaded from: http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html For detailed information on how to install EC HA , please read : http://docs.oracle.com/cd/E27363_01/doc.121/e25140/install_config-shared.htm#OPCSO242 For detailed instructions on installing Oracle Clusterware, please read : http://docs.oracle.com/cd/E11882_01/install.112/e17214/chklist.htm#BHACBGII For detailed instructions on installing the remote Oracle database have a read of: http://www.oracle.com/technetwork/database/enterprise-edition/documentation/index.html The schematic diagram below gives a visual view of how the prerequisites are connected. When a fail-over occurs the Enterprise Controller resources and the VIP are relocated to one of the standby nodes. The standby node then becomes active and all Ops Center services are resumed. Connecting to the Enterprise Controller from your favourite browser. Let's presume we have installed and configured all the prerequisites, and installed Ops Center on the active and standby nodes. We can now connect to the active node from a browser i.e. http://<active_node1>/, this will redirect us to the virtual IP address (VIP). The VIP is the IP address that moves with the Enterprise Controller resource. Once you log on and view the assets, you will see some new symbols, these represent that the nodes are cluster members, with one being an active member and the other a standby member in this case. If you connect to the standby node, the browser will redirect you to a splash page, indicating that you have connected to the standby node. Hope you find this topic interesting. Next time I will post about how to install the Enterprise Controller in the HA frame work. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Oracle Unbreakable Enterprise Kernel and Emulex HBA Eliminate Silent Data Corruption

    - by sergio.leunissen
    Yesterday, Emulex announced that it has added support for T10 Protection Information (T10-PI), formerly called T10-DIF, to a number of its HBAs. When used with Oracle's Unbreakable Enterprise Kernel, this will prevent silent data corruption and help ensure the integrity and regulatory compliance of user data as it is transferred from the application to the SAN From the press release: Traditionally, protecting the integrity of customers' data has been done with multiple discrete solutions, including Error Correcting Code (ECC) and Cyclic Redundancy Check (CRC), but there have been coverage gaps across the I/O path from the operating system to the storage. The implementation of the T10-PI standard via Emulex's BlockGuard feature, in conjunction with other industry player's implementations, ensures that data is validated as it moves through the data path, from the application, to the HBA, to storage, enabling seamless end-to-end integrity. Read the white paper and don't miss the live webcast on eliminating silent data corruption on December 16th!

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  • What does "enterprise" means in relation to software architecture?

    - by SkonJeet
    I see the term "enterprise" being thrown around software developers and programmers a lot and used loosely it seems. en·ter·prise/'ent?r?priz/ Noun: A project or undertaking, typically one that is difficult or requires effort. Initiative and resourcefulness. Can someone please clarify what this term actually encompasses? "At an enterprise level", "enterprise scale"? There are even "enterprise editions" of things. What exactly does it mean? It obviously doesn't make sense judging by the above definition so more specifically to software what does one mean when using the word enterprise? EDIT: To add a spin on this - how does this term then fit into phrases such as Enterprise Framework Model? What does data access and data context have to do with company-wide descriptions?

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  • What Is The Relationship Between Software Architect and Team Member

    - by Steve Peng
    I work for a small company which has less than 100 persons. Several months ago, this company offered me position of SA and I accepted. There are three teams in this company, and I work for one of them. This is the first time I work as a SA. During the past months, I find I don't have any power of management, I even can't let the team member do things (coding-related) in the way which is correct and more efficient. The team members argue with me on very very basic technical questions and I have to explain to them again and again. Though some members did take my advice, other members stubbornly program in their way which frequently proved wrong finally. Recently I feel a little tired and confused. I wonder what is correct relationship between a Software Architect and team members including the team leader? Besides, is software architect also leaded by the Team Leader?

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  • what tools and technologies an Technical Java Architect must hava [on hold]

    - by vicky
    I have more then eight years of experience in different Java tools, technologies and domains. Currently I am employed as a Technical Java Architect. I have worked on mobile, web, webservices, database, backend and desktop applications during this period. Everything was OK untill I got a few very good offers regarding an enterprise architect, solutions architect, java architects roles. But each one required different tool set. One was regarding experience in all Apache stack and technologies. So, help me which tools and technologies a real java technical Architect shuold have ? So that I can equip myself with that. Thanks.

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  • Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

    - by [email protected]
    A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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  • BIP Enterprise Patches

    - by Tim Dexter
    Got some input from the support team yesterday BIP patching. I dont have any control over the patches but have a voice to get information out there. Just to clarify for you all, the recent 'rollup' patch, 9546699 that I blogged a while back supersedes all other patches for the standalone release. If you have an issue and log an SR, please ensure you have applied 9546699 and re-checked the issue. There are so many fixes and enhancements in that patch that your issue may be fixed or addressed. If you are a new customer and download the latest release, 10.1.3.4.1 from oracle.com. Please get onto the support site and get 9546699 applied straight away. For more information check out Pieter's Note on BIP patching - 797057.1

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  • Oracle Enterprise Manager 11g is Here!

    - by chung.wu
    We hope that you enjoyed the launch event. If you missed it, you may still watch it via our on demand webcast, which is being produced and will be posted very shortly. 11gR1 is a major release of Oracle Enterprise Manager, and as one would expect from a big release, there are many new capabilities that appeal to a broad set of audience. Before going into the laundry list of new features, let's talk about the key themes for this release to put things in perspective. First, this release is about Business Driven Application Management. The traditional paradigm of component centric systems management simply cannot satisfy the management needs of modern distributed applications, as they do not provide adequate visibility of whether these applications are truly meeting the service level expectations of the business users. Business Driven Application Management helps IT manage applications according to the needs of the business users so that valuable IT resources can be better focused to help deliver better business results. To support Business Driven Application Management, 11gR1 builds on the work that we started in 10g to provide better support for user experience management. This capability helps IT better understand how users use applications and the experience that the applications provide so that IT can take actions to help end users get their work done more effectively. In addition, this release also delivers improved business transaction management capabilities to make it faster and easier to understand and troubleshoot transaction problems that impact end user experience. Second, this release includes strengthened Integrated Application-to-Disk Management. Every component of an application environment, from the application logic to the application server, to database, host machines and storage devices, etc... can affect end user experience. After user experience improvement needs are identified, IT needs tools that can be used do deep dive diagnostics for each of the application environment component, analyze configurations and deploy changes. Enterprise Manager 11gR1 extends coverage of key application environment components to include full support for Oracle Database 11gR2, Exadata V2, and Fusion Middleware 11g. For composite and Java application management, two key pieces of technologies, JVM Diagnostic and Composite Application Monitoring and Modeler, are now fully integrated into Enterprise Manager so there is no need to install and maintain separate tools. In addition, we have delivered the first set of integration between Enterprise Manager Grid Control and Enterprise Manager Ops Center so that hardware level events can be centrally monitored via Grid Control. Finally, this release delivers Integrated Systems Management and Support for customers of Oracle technologies. Traditionally, systems management tools and tech support were separate silos. When problems occur, administrators used internally deployed tools to try to solve the problems themselves. If they couldn't fix the problems, then they would use some sort of support website to get help from the vendor's support staff. Oracle Enterprise Manager 11g integrates problem diagnostic and remediation workflow. Administrators can use Oracle Enterprise Manager's various diagnostic tools to begin the troubleshooting process. They can also use the integrated access to My Oracle Support to look up solutions and download software patches. If further help is needed, administrators can open service requests from right within Oracle Enterprise Manager and track status update. Oracle's support staff, using Enterprise Manager's configuration management capabilities, can collect important configuration information about customer environments in order to expedite problem resolution. This tight integration between Oracle Enterprise Manager and My Oracle Support helps Oracle customers achieve a Superior Ownership Experience for their Oracle products. So there you have it. This is a brief 50,000 feet overview of Oracle Enterprise Manager 11g. We know you are hungry for the details. We are going to write about it in the coming days and weeks. For those of you that absolutely can't wait to find out more, you may download our software to try it out today. In fact, for the first time ever, the initial release of Oracle Enterprise Manager is available for both 32 and 64 bit Linux. Additional O/S ports will arrive in the coming weeks. Please stay tuned on the Oracle Enterprise Manager blog for additional updates.

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  • What is enterprise software, exactly?

    - by good_computer
    I don't understand the difference between "normal" software and enterprise software. Even after reading these... "Enterprise Software" on Wikipedia "Enterprise Software Is Sexy Again" on Techcrunch "The Great Enterprise Software Swindle" on Coding Horror I can't really wrap my head around the real differences. Is there any difference at all between the two? Why do people say enterprise software sucks?

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  • Stay Connected with Oracle Enterprise 2.0

    - by kellsey.ruppel(at)oracle.com
    We want to be sure you stay connected and updated with the latest in Oracle Content Management, Portal and Collaboration technologies. We invite you to follow us on Twitter, become our friends on Facebook, check our blog frequently, and subscribe to the Enterprise 2.0 newsletter! Oracle Enterprise 2.0 Twitter Oracle Enterprise 2.0 Facebook Oracle Enterprise 2.0 Blog Oracle Enterprise 2.0 Newsletter We look forward to staying connected with you in 2011!

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  • Enterprise 2.0: Expectations vs. Reality

    - by kellsey.ruppel(at)oracle.com
    If you haven't heard it already, check out the podcast interview that Enterprise 2.0 expert John Brunswick did with Bob Rhubart, host of ArchBeat Podcast. Listen as John discusses some of the expectations vs. reality when it comes to Enterprise 2.0. Listen to Part 1 Listen to Part 2 Listen to Part 3 You can connect with John Brunswick and learn more about Enterprise 2.0 at the following links: John's Homepage Twitter: @johnbrunswick Linked In Oracle Fusion ECM Blog AIIM Enterprise 2.0 Blog Enterprise 2.0 Workbench (Youtube) JSP and Beyond (ebook) OTN Technical Articles: Extending the Business Value of SOA through Business Process Management Unlocking the Value of Enterprise 2.0 Collaboration and Authoring Tools Principles of Natural Participation And here are some additional links if you are interested in learning more about Bob Rhubart and ArchBeat: ArchBeat blog ArchBeat Podcast Oracle Architect Community Mix Profile Linked In FriendFeed Twitter: @brhubart

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  • Oracle Delivers Latest Release of Oracle Enterprise Manager 12c

    - by Scott McNeil
    Richer Service Catalog for Database and Middleware as a Service; Enhanced Database and Middleware Management Help Drive Enterprise-Scale Private Cloud Adoption News Summary IT organizations are adopting private clouds as a stepping-stone to business-driven, self-service IT. Successful implementations hinge on the ability to efficiently deploy and manage cloud services at enterprise scale. Having a complete cloud management solution integrated with an enterprise-class technology stack is a fundamental requirement for IT. Oracle Enterprise Manager 12c Release 4 meets that requirement by helping businesses become more agile and responsive, while reducing cost, complexity, and risk. News Facts Oracle Enterprise Manager 12c Release 4, available today, lets organizations rapidly adopt Oracle-based, enterprise-scale private clouds. New capabilities provide advanced technology stack management, secure database administration, and enterprise service governance, enabling Oracle customers and partners to maximize database and application performance and drive innovation using self-service IT platforms. The enhancements have been driven by customers and the growing Oracle Enterprise Manager Ecosystem, comprised of more than 750 Oracle PartnerNetwork (OPN) Specialized partners. Oracle and its partners and customers have built over 140 plug-ins and connectors for Oracle Enterprise Manager. Watch the video highlights. Automation for Broader Cloud Services Oracle Enterprise Manager 12c Release 4 allows for a rapid enterprise-wide adoption of database, middleware and infrastructure services in the private cloud, driven by an enhanced API-enabled service catalog. The release features “push button” style provisioning of complete environments such as SOA and Oracle Active Data Guard, and fast data cloning that enables rapid deployment and testing of enterprise applications. Out-of-the-box capabilities to detect data and configuration vulnerabilities provide enhanced cloud service governance along with greater operational control through a flexible and extensible showback mechanism. Enhanced Database Management A new performance warehouse enables predictive database diagnostics and trend analysis and helps identify database problems before they occur. New enterprise data-governance capabilities enhance security by helping systematically discover and protect sensitive data. Step-by-step orchestration of upgrades with the ability to rollback changes enables faster adoption of Oracle Database 12c. Expanded Fusion Middleware Management A new consolidated view of Oracle Fusion Middleware 12c deployments with a guided management capability lets administrators apply best management practices to diverse middleware environments and identify performance issues quickly. A Java VM Diagnostics as a Service feature allows governed access to diagnostics data for IT workers across multiple disciplines for accelerated DevOps resolutions of defects and performance optimization. New automated provisioning for SOA lets middleware administrators perform mass SOA provisioning with ease. Superior Enterprise-Grade Management Private roles and preferred credentials have been added to Oracle Enterprise Manager to provide additional fine-grained security for organizations with complex access control requirements. A new security console provides a single point of control for managing the security of Oracle Enterprise Manager environments. Support for the latest industry standard SNMP v3 protocol, including encryption, enables more secure heterogeneous management. “Smart monitoring” adapts to observed environmental changes and adds self-management capabilities to help Oracle Enterprise Manager run at peak performance, while demanding less IT supervision. Supporting Quotes “Lawrence Livermore National Laboratory has a strong tradition of technology breakthroughs and leadership. As a member of Oracle’s Customer Advisory Board for Oracle Enterprise Manager, we have consistently provided feedback and guidance in the areas of enterprise-scale cloud, self-diagnosability, and secure administration for the product,” said Tim Frazier, CIO, NIF and Photon Sciences, Lawrence Livermore National Laboratory. “We intend to take advantage of the Release 4 features that support enterprise-scale availability and fine-grained security capabilities for private cloud deployments.” “IDC's most recent CloudTrack survey shows that most enterprises plan to adopt hybrid cloud architectures over the next three years,” said Mary Johnston Turner, Research Vice President, Enterprise System Management Software, IDC. “These organizations plan to deploy a wide range of workloads into cloud environments including mission critical database and middleware services that require high levels of fault tolerance and disaster recovery. Such capabilities were traditionally custom configured for each application but cloud offers the possibility to incorporate such properties within the service definition, enabling organizations to adopt cloud without compromise. With the latest release of Oracle Enterprise Manager 12c, Oracle is providing customers with an out-of-the-box experience for delivering highly-resilient cloud services for databases and applications.” “Since its inception, Oracle has been leading the way in innovative, scalable and high performance solutions for the enterprise. With this release of Oracle Enterprise Manager, we are extending this leadership by providing enterprise-scale capabilities for planning, delivering, and managing private clouds. We call this ‘zero-to-cloud – accelerated.’ These enhancements help our customers to expedite their adoption of cloud computing and prepares them for the next generation of self-service IT,” said Prakash Ramamurthy, senior vice president of Systems and Cloud Management at Oracle. Supporting Resources Oracle Enterprise Manager 12c Video: Cerner Delivers High Performance Private Cloud Video: BIAS Achieves Outstanding Results with Private Cloud Press Release Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager 12c Mobile app

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