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• CUSTOMER INSIGHT, Trend, Modelli e Tecnologie di Successo nel CRM di ultima generazione

  - by antonella.buonagurio(at)oracle.com

  Il CRM è una necessità sia per le grandi realtà aziendali che per le medie imprese, che hanno una crescente necessità di dati, informazioni, intelligence sui loro clienti. Molte realtà hanno sviluppato al loro interno sistemi di CRM ad hoc, ma, non avendo l'informatica nel loro DNA, hanno impiegato molto tempo su aspetti tecnici ed operativi piuttosto che sull'interpretazione, elaborazione e riflessione dei dati raccolti. Per maggiori informazioni e visionare l'agenda dell'evento clicca qui

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• Oracle Applications Day 2012 -Experience the Global Innovation of Management Applications

  - by antonella.buonagurio

  Il 10 ottobre a Milano e il 17 ottobre a Roma si sono svolti gli Oracle Applications Day, dedicati alla community di Clienti e Partner Oracle. Le due giornate hanno visto la partecipazione di più di 400 persone che hanno condiviso le loro esperienze e conoscenze in ambito applicativo. Durante la sessione plenaria sono state illustrate tutte le novità relative alle Oracle Applications ed in particolare le Oracle Fusion Applications mentre durante le 2 giornate più di 20 clienti hanno parlato di come utilizzano in modo strategico e con successo le soluzioni Oracle. 15 Business Partner grazie all'iniziativa "Partner Instant Workshop" hanno incontrato direttamente i clienti e discusso delle tematiche più calde del momento. Se non hai potuto partecipare all'evento oppure vuoi rivivere quei momenti qui sotto trovi la presentazione della plenaria mentre cliccando su ciascun titolo delle sessioni parallele puoi trovare le rispettive presentazioni. Innovation for Human Resources Performance Management Excellence Empower Applications with Technology (tenutasi solo a Milano) Applications for Public Sector (tenutasi solo a Roma) Next Generation Global Operations Customer Experience Revolution

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• Oracle Cloud Applications Day 2013, grazie!

  - by claudiac.caramelli

  Un po' di numeri: 1 plenaria divisa su 2 sale, 4 sessioni parallele pomeridiane, più di 400 partecipanti. La giornata di lunedì ha visto una location piena di persone interessate al tema Cloud e al mondo Oracle. Un'altra nota positiva: l'hashtag #CloudDayIt è stato costantemente tra i primi posti dei trend topic della mattinata, grazie a tutti coloro che hanno twittato e retwittato le frasi più importanti della giornata, permettendo così che l'esperienza Oracle fosse ancora più complete! Perciò grazie a tutti coloro che hanno contribuito alla realizzazione di questo grande evento!

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• Reboot failure after upgrade from 8.04 LTS to 10.04 LTS

  - by Alan Fietz

  I bought our computer from Freegeeks with Ubuntu 8.04 installed. I upgraded from Ubuntu 8.04 to 10.04 on Thursday November 10. I have an ASUS P4P800SE with dual Intel P4@3GHZ. Installation messages were: - Error loading Nautilus config info - Replaced customied /etc/login.defs - Replaced customized /etc/dhcp3/dhclient.conf - 189 packages removed - WARNING: Failed to read mirror file When I rebooted, the usual ASUS screen appeared, then "Loading GRUB" then "starting Up..." then "starting Up..." again then a blank screen (the moniter went dormant). I rebooted, started GRUB and selected: version 10.04.3 LTS kernel 2.6.32-35 generic I got the same results. I rebooted, started GRUB and selected: kernel 2.6.24-29 generic Here's what was displayed: udevd [875]: error getting socket: Invalid argument libudev:udev_monitor_new_from_netlink: error getting socket: Invalid argument Segmentation fault **Gave up waiting for root device** Common problems - Boot args (cat/proc/cmdline) - Check root delay - check root - Missing modules (cat/pro/modules; **Alert! /dev/disk/by_vvid/c59c6361 etc... does not exist. Dropping to a shell.** Then Busybox v1.13.3 started with the following prompt (?) (initramfs) _ But my typing did not appear on the screen. It appears the hard drive cannot be found. Any suggestion on how to remedy this? Thank you.

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• What are the essential things one needs to know about UML?

  - by Hanno Fietz

  I want my scribbles of a program's design and behaviour to become more streamlined and have a common language with other developers. I looked at UML and in principle it seems to be what I'm looking for, but it seems to be overkill. The information I found online also seems very bloated and academic. How can I understand UML in plain-English way, enough to be able to explain it to my colleagues? What are the canonical resources for understanding UML at a ground level?

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• What's the most useful 10% of UML and is there a quick tutorial on it?

  - by Hanno Fietz

  I want my scribbles of a program's design and behaviour to become more streamlined and have a common language with other developers. I looked at UML and in principle it seems to be what I'm looking for, just way overkill. The information I found online also seems very bloated and academic. Is there a no-bullshit, 15-minutes introduction to the handful of UML symbols I'll need when discussing the architecture of some garden variety software on a whiteboard with my colleagues?

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• Which drivers do I need for Ethernet and CAN bus on Intel Tolapai?

  - by Hanno Fietz

  I've installed 10.04 Server on an embedded machine (NISE 110 by Nexcom) and the builtin Ethernet and CAN-bus controllers don't work out of the box. The controller seems to be an Intel EP80579 chipset for both, according to lspci. I tried Intel's product website, where they seem to have FreeBSD drivers only. There's also drivers for RedHat, but I'm struggling with the manual build required to get them to work. Googling so far didn't get me anywhere. Which drivers do I need, and where do I get them?

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• How many tiers should my models have in a DB driven web app?

  - by Hanno Fietz

  In my experience, the "Model" in MVC is often not really a single layer. I would regularly have "backend" models and "frontend" models, where the backend ones would have properties that I want to hide from the UI code, and the frontend ones have derived or composite properties which are more meaningful in the context of the UI. Recently, I have started to introduce a third layer in between when database normalization created tables that did not really match the conceptual domain objects anymore. In those projects I have model classes that are equivalent with the DB structure, these become components of objects that represent the domain model, and finally these are filtered and amended for displaying information to the user. Are there patterns or guidelines for how, when and why to organize the data model across application layers?

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• Learn a language bottom-up or top-down?

  - by Hanno Fietz

  When starting the first project in a new language, you have basically two approaches to learning. Either you do a quick Google search, pull together the most popular frameworks and libraries and work your way from their tutorials towards what you want to achieve (top-down). Or you start with the language basics and the standard library and by and by replace your own simple components with more sophisticated third-party components once you know what you're searching for (bottom-up). Now I'm about to embark on my first serious Javascript project. There's probably as much to know about the language as there is about jQuery, ExtJS and whathaveyou, and I'm trying to decide what to focus on.

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• Why does my Intel HDA onboard sound card not have a "Mix" device / channel?

  - by Hanno Fietz

  I want to be able to record what my sound card outputs on the speakers / headphones. This question is all over the interwebs again and again, and there seem to be two outcomes: in your selection of audio input devices, there's a device called "Stereo Mix", or similar, which is the "loopback" device for audio. Choose that in your recording tool and you're done. there's no such device and only speculative posts about why that may be. Now, I'm using ALSA and an Intel HDA chipset on my mainboard under Kubuntu Karmic. I have some 5-10 output channels and "Mic", "Front Mic" and "Line" for input. All of those are available in KMix, Audacity and other software. No "loopback" / "Mix" / whatever. Do I have to get some driver / kernel module set up ALSA in some way set up my system configuration in some way use a software solution (such as JACK) I had a look at JACK, and found it rather hard to understand, it's either an expert tool or just clumsy, I couldn't say. At least, I wasn't able to figure out how to achieve what I wanted. One of my problems seems to be that I don't understand where and how the mixing happens. Are there sound cards which just aren't able to do it? Why does the sound card matter at all, since I could in theory grab the data stream at some point before it goes to the hardware, right?

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• I want to set up a DynDNS service, what do I need to know?

  - by Hanno Fietz

  I'm gathering data from field devices, some of which will soon be behind a cellular-to-Ethernet gateway. Some of the devices need to be polled, and since the cellular carrier will usually assign changing IPs, I'm getting a gateway which has a Dynamic DNS client built in. I would like to have the devices call my own servers instead of a public DynDNS provider. What do I need to know to get started?

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• How do I find funny pictures?

  - by Hanno Fietz

  No, not lolcats. And I'm not really looking for a specific site, either. I have often wished that I had some funny picture to illustrate a presentation, a website, a post, an email, or something else. Google image search and stock photo services have hardly ever helped me, although that may be because I'm doing something wrong. Jeff Atwood seems to have no problem to find funny pictures for his codinghorror and stackoverflow blogs, as well as for the error messages on the trilogy sites. One of my favourites was this elephant. Other bloggers also seem to be quite good at it. I'm wondering if I simply lack the creativity or if there's sources or methods I don't know about. I could think of the following ways to get pictures, but I'm not sure whether this is really "how they do it". keep a collection of pictures that you stumbled upon and liked (takes quite some time to build up to a proper library), when you need a picture, there's one in there maybe have pictures on paper, too, like from magazines or ads. when you are looking for a picture, search online (Flickr, Google, stock photos). This has never really worked for me, I don't know why. produce the pictures yourself, i. e. have a good library of source material or find some online and apply some creativity and suitable software. I could imagine that this could work well once you have the practice.

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• How does Amarok rip Audio CDs (in Ubuntu Lucid)?

  - by Hanno Fietz

  I'm in the process of moving my CD collection into my Amarok library. Mostly, it works great. Sometimes however, the process just hangs forever. The problem seems to occur at random (i. e. often, but not always at the same disk/track) and the consequences range from none (successful after cancel/retry) to Amarok's internal db becoming completely messed up. I would like to investigate and file a proper bug report or find a fix / workaround, but I don't understand how Amarok does the ripping. When all is working, there's a lame process encoding to a temporary file, which appears in my collection once it's finished. When the process hangs, that lame command is still there, but waiting forever for data on stdin, which seems to come from a third process. That seems to be kio_audiocd, but I don't know whether that's correct and what it's supposed to do. What's going on?

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• There's no sound on Ubuntu with an Intel HDA onboard chip and Realtek ALC1200 codec.

  - by Hanno Fietz

  For a while now, my sound has not been working in Ubuntu. It used to play OK, but after some upgrade (might have been distro upgrade to 9.10), it stopped working. I'm currently running 10.04 on an amd64 architecture. I'm using the builtin audio on a Foxconn motherboard, it's an ATI / Intel HDA chip with an Azalia controller, apparently it's using the Realtek ALC1200 codec. All the gory details here. I found a nice sound troubleshooting tutorial here, which is well-written and pretty extensive, however, I fail to look up the supported "models" for my soundcard. The troubleshooting page says to look for a section giving the codec used by your soundcard, which looks like this for me: !!HDA-Intel Codec information !!--------------------------- --startcollapse-- Codec: Realtek ALC1200 Then, I'm supposed to lookup the models for that codec in the file Documentation/ALSA-Configuration.txt in the appropriate directory of ALSA's git repository. Mine actually pointed me to a separate file, Documentation/HD-Audio-Models.txt, which, for my driver version is located here and contains no section related to ALC1200 codecs. I tried putting the driver options probe-mask=1 and model=auto in a config file for modprobe, as suggested elsewhere, but this just lead to snd-hda-intel not able to load at all anymore. I also tried installing the linux-backports-modules-alsa package for my kernel, because the description sounded promising, but that didn't change anything, either.

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• How can I install a headless JDK on an Ubuntu Jaunty server?

  - by Hanno Fietz

  I recently set up a build server that requires a JDK to run (for example, to compile the Java sources). The OpenJDK package in Ubuntu pulls in the OpenJDK JRE as a dependency which, in turn, depends on a large number of packages that are only relevant for graphical environments. For the standard JRE, there's a headless version of the package, but for the JDK, no. This issue has been discussed in various places before, and one solution that I found and used was this: $ apt-get --no-install-recommends -d install openjdk-6-jdk $ dpkg -i --ignore-depends=openjdk-6-jre /path/to/just-downloaded.deb While this worked, it now leaves my system with a broken dependency tree and apt-get refuses further installs untill I run apt-get -f. Is there a better solution to this?

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• What's the difference between "temporary" and "session" when allowing cookies with the CookieSafe ad

  - by Hanno Fietz

  Session is "until the browser is closed", right? But what does it mean then to allow cookies "temporarily"?

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• How can I create an encrypted, bootable thumbdrive containing Linux?

  - by Hanno Fietz

  I want to have a bootable flash drive that's fully encrypted. I have not tested, but seem to like, TrueCrypt, which provides a fully encrypted system and has lots of other features I like (for instance, hidden volumes). Unfortunately, it seems, system encryption is only supported for Windows, although I'm not sure why. The crux here, I guess, is that you need a boot loader that is capable of asking for your password and decrypt the disk, at least the part that contains kernel and initrd. An alternative might be to have an unencrypted boot partition containing a more powerful system which will decrypt and mount the main partition. However, this brings up the question of whether you're introducing data leaks. Depending on the specific scenario, I may lack the experience to assess if this is a problem. So I'd strongly prefer a fully encrypted disk or a similarly straightforward alternative.

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• How do ALSA and PulseAudio relate?

  - by Hanno Fietz

  While trying to get my sound to work, I was wondering about the roles of ALSA and PulseAudio. I have both installed and was wondering, for example, which of them needs to know about my sound card. Both seem to be able to use each other, there's a pulseaudio plugin for ALSA, and on my system, alsa shows up as a sound card in pulseaudio. Which of the two does what, are they alternatives or complementary?

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• How do I troubleshoot an IPsec tunnel (from a cellular router to a public server)?

  - by Hanno Fietz

  I'm new to IPsec and struggling with a setup that might soon be widely used in our operations (provided I do understand it, eventually...). A cellular router (blackbox by netModule, from its log messages it seems to be running Linux and OpenSwan) connects a sensor network on customers' sites with our public server. We need to be able to connect into the local network, so I had the cell provider give me a public IP (a dynamic one). The way their setup works, the public IPs only allow IPsec traffic. I set up OpenSwan on our Ubuntu server (running Jaunty). This is my connection config from /etc/ipsec.conf: conn gprs-field-devices left=my.pub.lic.ip [email protected] #leftsubnet=192.168.1.129/25 right=%any [email protected] #rightsubnet=192.168.1.1/25 #rightnexthop=%defaultroute auto=add On the router, all I have is the Web UI, in which I made the following settings: "Remote endpoint": public IP of server, same as "left" above "Local Network Address": 192.168.1.1 "Local Network Mask": 255.255.255.128 "Remote Network Address": 192.168.1.129 "Remote Network Mask": 255.255.255.128 The pluto process on the server is listening for connections on port 500. It can't open a tunnel, obviously, because it doesn't know at which IP the client is. I set up a passphrase as PSK for @field.econemon.com in /etc/ipsec.secrets and also configured it in the router (which doesn't seem to support certificates). My problem is, nothing happens. The router just says, IPsec is "down". When I copy-paste the IP into ipsec.conf (for "right="), and ask the server to ipsec auto --up gprs-field-devices, it just hangs until I press Ctrl-C. Is there anything wrong with my setup? How can I debug this further? My router gives the following loglines that seem related, but don't tell me anything: Feb 21 23:08:20 Netbox authpriv.warn pluto[2497]: loading secrets from "/etc/ipsec.secrets" Feb 21 23:08:20 Netbox authpriv.warn pluto[2497]: loading secrets from "/etc/ipsec.d/hostkey.secrets" Feb 21 23:08:20 Netbox authpriv.warn pluto[2497]: loading secrets from "/etc/ipsec.d/netbox0.secrets" Feb 21 23:08:20 Netbox authpriv.warn pluto[2497]: "netbox00" #1: initiating Main Mode Feb 21 23:08:20 Netbox daemon.err ipsec__plutorun: 104 "netbox00" #1: STATE_MAIN_I1: initiate Feb 21 23:08:20 Netbox daemon.err ipsec__plutorun: ...could not start conn "netbox00" Feb 21 23:08:22 Netbox authpriv.warn pluto[2497]: packet from 188.40.57.4:500: ignoring informational payload, type NO_PROPOSAL_CHOSEN Feb 21 23:08:22 Netbox authpriv.warn pluto[2497]: packet from 188.40.57.4:500: received and ignored informational message Feb 21 23:08:28 Netbox user.warn parrot.system_controller[762]: IPSECCTRLR: Tunnel 0 is down for 0 seconds Feb 21 23:08:40 Netbox user.warn parrot.system_controller[762]: IPSECCTRLR: Tunnel 0 is down for 10 seconds Feb 21 23:08:52 Netbox authpriv.warn pluto[2497]: packet from 188.40.57.4:500: ignoring informational payload, type NO_PROPOSAL_CHOSEN

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• Why does my Intel Tolapai network chip not transmit packets?

  - by Hanno Fietz

  I'm trying to deploy an embedded system (NISE 110 by Nexcom) based on the Intel EP80579 (Tolapai) chip. Tolapai apparently integrates controllers for Ethernet etc. on a single chip (Intel homepage). The machine can't get a network connection. Diagnosis as far as I could manage: Drivers drivers from Intel compiled and installed without problems (version 1.0.3-144). Kernel version and Linux distribution (CentOS 5.2, 2.6.18) match the driver's installation instructions. drivers are loaded and show up in lsmod (module names are gcu and iegbe) interfaces eth0 and eth1 show up in ifconfig ifconfig I can bring up the interfaces with fixed IP pinging the interface locally works ifconfig shows flag UP but not RUNNING Link ethtool shows "Link detected: no", "Speed: unknown (65536)" and "Duplex: unknown (255)" Link LED is on on the other side of the cable, ethtool shows "Link detected: yes" and reports a speed of 1000 Mbps, which has allegedly been auto-neogotiated with the problematic device. Network traffic analysis the device does not reply on ARP, ICMP echo or anything else (iptables is down) when trying to send ICMP or DHCP requests, they never reach the other end activity LED is off on the device, on at the other end. I tried the following without any effect: Different cables (2 straight, one crossed), I get the link LED lit up on each. Three different devices on the other end (one PC, one netbook, one router) Fixed ARP table entries on both sides Connecting both network ports of the machine with each other, won't ping through the cable, but will ping locally. Tried straight and crossed cables for that.

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• How do I make a USB stick from which to install different OS's?

  - by Hanno Fietz

  Recently, I have made a number of USB sticks to install OS's (several Linux flavors, BSD, Windows) from, on machines that didn't have CD drives. Now, I would prefer to not overwrite the install USB sticks all the time, since it's handy to have them, but neither do I want to pile up USB sticks that I only need every 6 months. It would be great to have a bootable USB stick that fires up some minimal system, lets you choose an ISO image and then reboots from there. How would I go about this? Do I use some minimal Linux? Is there some kind of modified / specialized boot loader? Can I set up GRUB to do this? Should I use virtualization?

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• On Windows machines, what is the typical toolchain for remote maintenance?

  - by Hanno Fietz

  I need to deploy PHP and Python code and the appropriate environment (web server, db server) to remote Windows systems, and I don't know what toolchain would be the equivalent to ssh, scp, bash and the like. So, basically, what I need to be able to do is the following: access remote Windows with the appropriate privileges in a secure manner, like I routinely do with ssh (I don't even know whether that would be a text or graphic interface on Windows). remotely install software: Apache or IIS, MySQL or Postgres, Python or PHP copy files from remote (the application we're deploying) remotely configure the machine to run regular tasks (e. g. checking for updates to the application) automate tasks like downloading files from a designated place The main question is probably how I get onto the machine securely in the first place, and then the rest is general Windows admin knowledge, which probably is too broad a scope to fit into one question. I have years of experience with maintaining Linux boxes and I have used tools of varying sophistication on those, ranging from plain scping of PHP files to deployment of Java application containers and even full VMs with Vagrant. On Windows, I'm a complete noob, and I don't even know where to start. I have installed Apache, MySQL , PHP on a desktop machine maybe twice in my life, that's about it. Bonus points for things that work from a Linux machine at my end, but I could run a VM and do everything from there.

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• How do I make a USB stick from which to install different OS's?

  - by Hanno Fietz

  Recently, I have made a number of USB sticks to install OS's (several Linux flavors, BSD, Windows) from, on machines that didn't have CD drives. Now, I would prefer to not overwrite the install USB sticks all the time, since it's handy to have them, but neither do I want to pile up USB sticks that I only need every 6 months. It would be great to have a bootable USB stick that fires up some minimal system, lets you choose an ISO image and then reboots from there. How would I go about this? Do I use some minimal Linux? Is there some kind of modified / specialized boot loader? Can I set up GRUB to do this? Should I use virtualization?

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• Reset push notification settings for app

  - by hanno

  I am developing an app with push notifications. To check all possible ways of user interaction, I'd like to test my app when a user declines to have push notifications enabled for my app during the first start. The dialog (initiated by registerForRemoteNotificationTypes), however, appears only once per app. How do I reset the iPhone OS's memory of my app. Deleting the app and reinstalling doesn't help.

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• Adding a subview to UITableCellView

  - by hanno

  I want to add a subview to my UITableCellView subclass. However, non of the provided views in the class seem to be able to do exactly what I was looking for. I basically want to add my own background view, filling the whole cell. However, if I replace the backgroundView, the style from the grouped table view layout isn't displayed anymore. If I add a subview to backgroundView, the subview is not shown at all. If I add a subview to the contentView, I can't draw behind the accessory icon. What am I missing?

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