What do you do when a user asks for a complex feature that you could implement, but you aren't going to do it because 1) it adds unnecessary complexity to other users 2) you are not going to do it as an option either because you don't want your settings panel to be complicated. I wrote an iOS app and there are a few users that asked me for some complex features that I can't do because of the reasons above. Most of the times I just answered them that "We will take that into consideration." Explaining them that they are in the minority that wants this feature is not going to help either. So, what do you do in the case like this?