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  • EMC/Legato/Networker Failed to recover files : Cross Platform Recovery not supported.

    - by marc.riera
    Software used to backup: EMC / Legato Networker legato server : windows legato clients: same hardware (2 years ago fedora something , now ubuntu ) Trying to recover from an old client, which is no longer available. So this is the thing. On 07/20/2008 we backed up a samba server(fedora something) to a tape , setting 1 year as browse policy and retention policy. Now this tape is recyclable. We took down the dns name. We deleted the legato client configuration. That legato client was reinstalled and is doing other stuff on ubuntu 10.04, with a different name but same ip. Now, 2 years and some month later #### Now we need to recover a folder from 2008 backup, on the fedora-samba-server. First thing, legato does not show the client name because the config was deleted. We create it again. We just set the old dns back on track, pointing the same ip, where the old server was, same MAC address ;). We created a new 'old client configuration' pointing to the new server. (different legato ip for client "I suppose" ) The ssid where the needed folder is on 2 tapes, 20 and 22. The index for that backup is on tape 21. We put this tapes on the jukebox (IBMT4000) -- not important for the issue -- All three tapes expired its browsable and recoverable time. So they are on recyclable. We get the clone id from the ssid with following command: mminfo -avot -q "ssid=<ssid>" -r cloneid We set the tapes to notrecyclable nsrmm -S <ssid>/<cloneid> -o notrecyclable We change the retention for the tapes for a future date nsrmm -S <ssid> -e 01/20/2011 We check the dates are correct : mminf -avV -q "ssid=<ssid>" -r ssbrowse(26),ssretent(26),savetime So far its OK. We close the terminal. Restart the server, just for being sure. Finally, we recover the index for that ssid where the folder should be. nsrck -L7 -t "07/20/2008" oldservername.domain.org There, we open the Networker User, select the server, select the old client as source, select the new client as destination. And this is what I get. imgur image of output -- http://i.imgur.com/1nOr8.png Should I understand that I need to install whatsoever operating system that was running on the old "linux server"/"networker client" to be able to restore 26Mb of files? thanks

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