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  • some PDF's to iPhones via ActiveSync are corrupt

    - by longneck
    we have two server applications (one .NET/ASP web app, the other a native Windows app) that generate PDF's that are then emailed to our users on Exchange 2010. the apps deliver the emails to the Exchange server via SMTP, and our iPhone/iPad users receive their email via activesync. pretty much all of the PDF's generated by the web app and many of the PDF's generated by the Windows app fail to open on an iPhone or iPad. tapping the attachment shows the screen that would display the PDF with the name of the file at the top but the bottom of the screen is completely grey. one thing i have figured out is that the attachment on the iPad is uuencoded. forwarding the attachment to another email address shows the uuencoded format. here's a sample: begin 600 unknown M)5!$1BTQ+C0-)>+CS],-"C8@,"!O8FH\/"](6S8U-B`Q-#A=+TQI;F5A<FEZ M960@,2]%(#DQ-#8O3"`Q,S`Q.2].(#$O3R`Y+U0@,3(X-3,^/@UE;F1O8FH- ---snip--- M,C8T,"`P,#`P,"!N#0IT<F%I;&5R#0H\/"]3:7IE(#8^/@T*<W1A<G1X<F5F .#0HQ,38-"B4E14]&#0H` ` end whereas the normal version of the file looks like a normal PDF: %PDF-1.4 %âãÏÓ 6 0 obj<</H[656 147]/Linearized 1/E 9698/L 13571/N 1/O 9/T 13405>> ---snip--- trailer <</Size 6>> startxref 116 %%EOF so i think the problem is that the attachment is being double uuencoded somewhere, or the iPhone is failing to recognize that the attachment is uuencoded and not decoding it. any suggestions on where to begin troubleshooting this problem?

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  • decommissioning WINS

    - by longneck
    My network has all 2008R2 domain controllers, but we are running Active Directory in Windows 2003 mode. Two of our domain controllers are configured as WINS servers. I have discovered that our copiers and fax machines are currently configured to use WINS to find their servers, so I'm in the process of configuring them to use DNS instead. How can I find out what else is actively using WINS? What procedure should I follow to decommission WINS from my network?

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  • RFC 1918 address on open internet?

    - by longneck
    In trying to diagnose a failover problem with my Cisco ASA 5520 firewalls, I ran a traceroute to www.btfl.com and, much to my surprise, some of the hops came back as RFC 1918 addresses. Just to be clear, this host is not behind my firewall and there is no VPN involved. I have to connect across the open internet to get there. How/why is this possible? asa# traceroute www.btfl.com Tracing the route to 157.56.176.94 1 <redacted> 2 <redacted> 3 <redacted> 4 <redacted> 5 nap-edge-04.inet.qwest.net (67.14.29.170) 0 msec 10 msec 10 msec 6 65.122.166.30 0 msec 0 msec 10 msec 7 207.46.34.23 10 msec 0 msec 10 msec 8 * * * 9 207.46.37.235 30 msec 30 msec 50 msec 10 10.22.112.221 30 msec 10.22.112.219 30 msec 10.22.112.223 30 msec 11 10.175.9.193 30 msec 30 msec 10.175.9.67 30 msec 12 100.94.68.79 40 msec 100.94.70.79 30 msec 100.94.71.73 30 msec 13 100.94.80.39 30 msec 100.94.80.205 40 msec 100.94.80.137 40 msec 14 10.215.80.2 30 msec 10.215.68.16 30 msec 10.175.244.2 30 msec 15 * * * 16 * * * 17 * * * and it does the same thing from my FiOS connection at home: C:\>tracert www.btfl.com Tracing route to www.btfl.com [157.56.176.94] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms myrouter.home [192.168.1.1] 2 8 ms 7 ms 8 ms <redacted> 3 10 ms 13 ms 11 ms <redacted> 4 12 ms 10 ms 10 ms ae2-0.TPA01-BB-RTR2.verizon-gni.net [130.81.199.82] 5 16 ms 16 ms 15 ms 0.ae4.XL2.MIA19.ALTER.NET [152.63.8.117] 6 14 ms 16 ms 16 ms 0.xe-11-0-0.GW1.MIA19.ALTER.NET [152.63.85.94] 7 19 ms 16 ms 16 ms microsoft-gw.customer.alter.net [63.65.188.170] 8 27 ms 33 ms * ge-5-3-0-0.ash-64cb-1a.ntwk.msn.net [207.46.46.177] 9 * * * Request timed out. 10 44 ms 43 ms 43 ms 207.46.37.235 11 42 ms 41 ms 40 ms 10.22.112.225 12 42 ms 43 ms 43 ms 10.175.9.1 13 42 ms 41 ms 42 ms 100.94.68.79 14 40 ms 40 ms 41 ms 100.94.80.193 15 * * * Request timed out.

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  • replace controller, add second controller, or use expander?

    - by longneck
    I have a Proliant DL380 G6 that I am re-purposing as a Hyper-V host for a new, off-site data center that will host our DR services. The server currently has a P410i controller with the 512MB BBWC module. The drives installed are SFF 6G 10K drives. I plan to add the HP 516914-B21 drive cage, which gives me 8 more SFF drives, bringing the total to 16. To get the additional 8 drives connected, I have one of three choices: Install a new controller that can support 16 drives. Install a second controller. Install a SAS expander, such as the HP 468406-B21 recommended by HP's spec sheet for my server. My question is: how do I know if I'm going hit a performance ceiling by putting 16 drives on the P410i or using the expander? And if I am, how do I select an appropriate controller? I'm not sure what specifications I should be looking at.

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  • an HTML file is NOT an Excel file, right?

    - by longneck
    we use an application that has an "export to excel" feature that doesn't work on PC's that done have outlook express installed. i know, you're thinking "WTF does outlook express have to do with excel files?" i asked the same thing, and here's what i found: the file being generated is actually one of those Microsoft Single File Web Pages (.mht) and NOT an excel file you need to have outlook express installed to actually view a .mht file. i've explained to their support people that just because you can slap a .xls on a file and excel will open it does not mean its an excel file, and does not mean that this is the right way to do it. how would you explain that this is not proper?

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  • Fibre channel long distance woes

    - by Marki
    I need a fresh pair of eyes. We're using a 15km fibre optic line across which fibrechannel and 10GbE is multiplexed (passive optical CWDM). For FC we have long distance lasers suitable up to 40km (Skylane SFCxx0404F0D). The multiplexer is limited by the SFPs which can do max. 4Gb fibrechannel. The FC switch is a Brocade 5000 series. The respective wavelengths are 1550,1570,1590 and 1610nm for FC and 1530nm for 10GbE. The problem is the 4GbFC fabrics are almost never clean. Sometimes they are for a while even with a lot of traffic on them. Then they may suddenly start producing errors (RX CRC, RX encoding, RX disparity, ...) even with only marginal traffic on them. I am attaching some error and traffic graphs. Errors are currently in the order of 50-100 errors per 5 minutes when with 1Gb/s traffic. Optics Here is the power output of one port summarized (collected using sfpshow on different switches) SITE-A units=uW (microwatt) SITE-B ********************************************** FAB1 SW1 TX 1234.3 RX 49.1 SW3 1550nm (ko) RX 95.2 TX 1175.6 FAB2 SW2 TX 1422.0 RX 104.6 SW4 1610nm (ok) RX 54.3 TX 1468.4 What I find curious at this point is the asymmetry in the power levels. While SW2 transmits with 1422uW which SW4 receives with 104uW, SW2 only receives the SW4 signal with similar original power only with 54uW. Vice versa for SW1-3. Anyway the SFPs have RX sensitivity down to -18dBm (ca. 20uW) so in any case it should be fine... But nothing is. Some SFPs have been diagnosed as malfunctioning by the manufacturer (the 1550nm ones shown above with "ko"). The 1610nm ones apparently are ok, they have been tested using a traffic generator. The leased line has also been tested more than once. All is within tolerances. I'm awaiting the replacements but for some reason I don't believe it will make things better as the apparently good ones don't produce ZERO errors either. Earlier there was active equipment involved (some kind of 4GFC retimer) before putting the signal on the line. No idea why. That equipment was eliminated because of the problems so we now only have: the long distance laser in the switch, (new) 10m LC-SC monomode cable to the mux (for each fabric), the leased line, the same thing but reversed on the other side of the link. FC switches Here is a port config from the Brocade portcfgshow (it's like that on both sides, obviously) Area Number: 0 Speed Level: 4G Fill Word(On Active) 0(Idle-Idle) Fill Word(Current) 0(Idle-Idle) AL_PA Offset 13: OFF Trunk Port ON Long Distance LS VC Link Init OFF Desired Distance 32 Km Reserved Buffers 70 Locked L_Port OFF Locked G_Port OFF Disabled E_Port OFF Locked E_Port OFF ISL R_RDY Mode OFF RSCN Suppressed OFF Persistent Disable OFF LOS TOV enable OFF NPIV capability ON QOS E_Port OFF Port Auto Disable: OFF Rate Limit OFF EX Port OFF Mirror Port OFF Credit Recovery ON F_Port Buffers OFF Fault Delay: 0(R_A_TOV) NPIV PP Limit: 126 CSCTL mode: OFF Forcing the links to 2GbFC produces no errors, but we bought 4GbFC and we want 4GbFC. I don't know where to look anymore. Any ideas what to try next or how to proceed? If we can't make 4GbFC work reliably I wonder what the people working with 8 or 16 do... I don't assume that "a few errors here and there" are acceptable. Oh and BTW we are in contact with everyone of the manufacturers (FC switch, MUX, SFPs, ...) Except for the SFPs to be changed (some have been changed before) nobody has a clue. Brocade SAN Health says the fabric is ok. MUX, well, it's passive, it's only a prism, nature at it's best. Any shots in the dark? APPENDIX: Answers to your questions @Chopper3: This is the second generation of Brocades exhibiting the problem. Before we had 5000s, now we have 5100s. In the beginning when we still had the active MUX we rented a longdistance laser once to put it into the switch directly in order to make tests for a day, during that day of course it was clean. But as I said, sometimes it's clean just like that. And sometimes it's not. Alternative switches would mean to rebuild the entire SAN with those only to test. Alternative SFPs, well they're hard to come by just like that. @longneck: The line is rented. It's a dark fibre (9um monomode) so there's noone else on it. Sure there are splices. I can't go and look but I have to trust they have been done correctly. As I said the line has been checked and rechecked (using an optical time-domain reflectometer). Obviously you don't have all this equipment yourself because it's way too expensive. @mdpc: What would be the "wrong" type of cable according to you? Up to the switch everything is monomode, yes. The connectors are the correct ones too. Yeah I know there are the green ones where the fibre is cut off at a certain angle etc. But we have the correct ones for all that I know. Progress Report #1 We have had two fabrics (=2x2 switches) with Brocade 5100s with FabricOS 6.4.1 and two fabrics (another 2x4 switches) on FabricOS 7.0.2. On the longdistance ISLs (one in each fabric) it turned out that with FOS 6.4.1 setting it to long distance issues warnings about the VC Init setting and consequently the fill word. But those are only warnings. FOS 7.0.2 requires you to do modifications to VCI and the fillword for long distance links. Setting FOS 6.4.1 to the LS (long-distance static distance) setting with wrong VCI and fillword setting made the whole fabric inoperational (stuck in an SCN loop, use fabriclog -s to see, you don't see it anywhere else, no port error counters or anything increasing). Currently I'm giving the one fabric with the IMHO more correct settings a beating and it seems to do fine, whereas the other one without much traffic still has errors here and there. In short: We have eliminated the active part of the MUX (the FC retimer). We are putting the long distance SFPs into the end equipment themselves. Just to be sure we bought new monomode cables to connect the end equipment to the remaining passive part of the MUX. We are now trying out several long distance configs. It's almost black magic. Everything that happens is mostly empirical, noone seems to have a clue what are the exact reasons to do something. ("We have tried this, and it didn't work, then we tried that and it worked, so we stuck with that." But noone really seems to know why.) I'll keep you updated. Progress Report #2 We got the new lasers for one of the fabrics on warranty. It's ultra clean even on 4GbFC. They're transmitting with roughly 2mW (3dBm) whereas the others are only at 1.5mW (1.5dBm) although that should really be enough. The other fabric (where the lasers are apparently ok) still produces one or two CRCs infrequently. Using sfpshow the SFP producing the actual RX errors shows Status/Ctrl: 0x82 Alarm flags[0,1] = 0x5, 0x40 Warn Flags[0,1] = 0x5, 0x40 Now I'll have to find out what that means. Not sure if it was there before. Well I'll first clear my head with a week of vacation. 8-)

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