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• Can't view order in magento

  - by koko

  Hi, I've been setting up a fresh magento 1.4.0.1 install, working great so far. I did some test orders just to see. Everything works fine, but when I click on "view order" under "my orders", I get a bunch of error messages: There has been an error processing your request Notice: iconv_substr() [function.iconv-substr]: Unknown error (0) in /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php on line 98 Trace: #0 [internal function]: mageCoreErrorHandler(8, 'iconv_substr() ...', '/data/web/A1423...', 98, Array) #1 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php(98): iconv_substr('1', 0, 50, 'UTF-8') #2 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php(173): Mage_Core_Helper_String-substr('1', 0, 50) #3 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Helper/String.php(112): Mage_Core_Helper_String-str_split('1', 50) #4 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/sales/order/items/renderer/default.phtml(58): Mage_Core_Helper_String-splitInjection('1') #5 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...') #6 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template-fetchView('frontend/base/d...') #7 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template-renderView() #8 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template-_toHtml() #9 /data/web/A14237/htdocs/magento/app/code/core/Mage/Sales/Block/Items/Abstract.php(137): Mage_Core_Block_Abstract-toHtml() #10 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/sales/order/items.phtml(52): Mage_Sales_Block_Items_Abstract-getItemHtml(Object(Mage_Sales_Model_Order_Item)) #11 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...') #12 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template-fetchView('frontend/base/d...') #13 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template-renderView() #14 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template-_toHtml() #15 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(516): Mage_Core_Block_Abstract-toHtml() #16 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(467): Mage_Core_Block_Abstract-_getChildHtml('order_items', true) #17 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/sales/order/view.phtml(64): Mage_Core_Block_Abstract-getChildHtml('order_items') #18 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...') #19 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template-fetchView('frontend/base/d...') #20 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template-renderView() #21 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template-_toHtml() #22 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(516): Mage_Core_Block_Abstract-toHtml() #23 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(463): Mage_Core_Block_Abstract-_getChildHtml('sales.order.vie...', true) #24 /data/web/A14237/htdocs/magento/app/code/core/Mage/Page/Block/Html/Wrapper.php(52): Mage_Core_Block_Abstract-getChildHtml('', true, true) #25 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Page_Block_Html_Wrapper-_toHtml() #26 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract-toHtml() #27 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Text_List-_toHtml() #28 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(516): Mage_Core_Block_Abstract-toHtml() #29 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(467): Mage_Core_Block_Abstract-_getChildHtml('content', true) #30 /data/web/A14237/htdocs/magento/app/design/frontend/base/default/template/page/2columns-left.phtml(48): Mage_Core_Block_Abstract-getChildHtml('content') #31 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(189): include('/data/web/A1423...') #32 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(225): Mage_Core_Block_Template-fetchView('frontend/base/d...') #33 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Template.php(242): Mage_Core_Block_Template-renderView() #34 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Block/Abstract.php(674): Mage_Core_Block_Template-_toHtml() #35 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Model/Layout.php(536): Mage_Core_Block_Abstract-toHtml() #36 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Action.php(389): Mage_Core_Model_Layout-getOutput() #37 /data/web/A14237/htdocs/magento/app/code/core/Mage/Sales/controllers/OrderController.php(100): Mage_Core_Controller_Varien_Action-renderLayout() #38 /data/web/A14237/htdocs/magento/app/code/core/Mage/Sales/controllers/OrderController.php(136): Mage_Sales_OrderController-_viewAction() #39 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Sales_OrderController-viewAction() #40 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action-dispatch('view') #41 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Controller/Varien/Front.php(177): Mage_Core_Controller_Varien_Router_Standard-match(Object(Mage_Core_Controller_Request_Http)) #42 /data/web/A14237/htdocs/magento/app/code/core/Mage/Core/Model/App.php(304): Mage_Core_Controller_Varien_Front-dispatch() #43 /data/web/A14237/htdocs/magento/app/Mage.php(596): Mage_Core_Model_App-run(Array) #44 /data/web/A14237/htdocs/magento/index.php(78): Mage::run('', 'store') #45 {main} gtx, koko

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• Oracle Insurance Unveils Next Generation of Enterprise Document Automation: Oracle Documaker Enterprise Edition

  - by helen.pitts(at)oracle.com

  Oracle today announced the introduction of Oracle Documaker Enterprise Edition, the next generation of the company's market-leading Enterprise Document Automation (EDA) solution for dynamically creating, managing and delivering adaptive enterprise communications across multiple channels. "Insurers and other organizations need enterprise document automation that puts the power to manage the complete document lifecycle in the hands of the business user," said Srini Venkatasanthanam, vice president, Product Strategy, Oracle Insurancein the press release. "Built with features such as rules-based configurability and interactive processing, Oracle Documaker Enterprise Edition makes possible an adaptive approach to enterprise document automation - documents when, where and in the form they're needed." Key enhancements in Oracle Documaker Enterprise Edition include: Documaker Interactive, the newly renamed and redesigned Web-based iDocumaker module. Documaker Interactive enables users to quickly and interactively create and assemble compliant communications such as policy and claims correspondence directly from their desktops. Users benefits from built-in accelerators and rules-based configurability, pre-configured content as well as embedded workflow leveraging Oracle BPEL Process Manager. Documaker Documaker Factory, which helps enterprises reduce cost and improve operational efficiency through better management of their enterprise publishing operations. Dashboards, analytics, reporting and an administrative console provide insurers with greater insight and centralized control over document production allowing them to better adapt their resources based on business demands. Other enhancements include: enhanced business user empowerment; additional multi-language localization capabilities; and benefits from the use of powerful Oracle technologies such as the Oracle Application Development Framework for all interfaces and Oracle Universal Content Management (Oracle UCM) for enterprise content management. Drive Competitive Advantage and Growth: Deb Smallwood, founder of SMA Strategy Meets Action, a leading industry insurance analyst consulting firm and co-author of 3CM in Insurance: Customer Communications and Content Management published last month, noted in the press release that "maximum value can be gained from investments when Enterprise Document Automation (EDA) is viewed holistically and all forms of communication and all types of information are integrated across the entire enterprise. "Insurers that choose an approach that takes all communications, both structured and unstructured data, coming into the company from a wide range of channels, and then create seamless flows of information will have a real competitive advantage," Smallwood said. "This capability will soon become essential for selling, servicing, and ultimately driving growth through new business and retention." Learn More: Click here to watch a short flash demo that demonstrates the real business value offered by Oracle Documaker Enterprise Edition. You can also see how an insurance company can use Oracle Documaker Enterprise Edition to dynamically create, manage and publish adaptive enterprise content throughout the insurance business lifecycle for delivery across multiple channels by visiting Alamere Insurance, a fictional model insurance company created by Oracle to showcase how Oracle applications can be leveraged within the insurance enterprise. Meet Our Newest Oracle Insurance Blogger: I'm pleased to introduce our newest Oracle Insurance blogger, Susanne Hale. Susanne, who manages product marketing for Oracle Insurance EDA solutions, will be sharing insights about this topic along with examples of how our customers are transforming their enterprise communications using Oracle Documaker Enterprise Edition in future Oracle Insurance blog entries. Helen Pitts is senior product marketing manager for Oracle Insurance.

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• Linux.com: Q&A on Oracle's Unbreakable Enterprise Kernel

  - by monica.kumar

  Linux.com recently published a Q&A on Oracle's Unbreakable Enterprise Kernel for Linux. The interview highlights the key benefits of Oracle's new offering and also offers an insight into our long and ongoing commitment to advancing Linux. Here are some excerpts from the Q&A: All enhancements made in the Unbreakable Enterprise Kernel are open source and have been made available to the Linux community. Oracle Linux, including both the kernels, is free to download, use and distribute. You can download the Unbreakable Enterprise Kernel at http://public-yum.oracle.com Source code is available, including a public git repository with full changelog and individual patches and checkins for convenience. Read the entire interview. Visit the Oracle Linux Homepage.

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• Tellago Technology Days: Enterprise Mobile Backend as a Service

  - by gsusx

  Last week, as part of Tellago's Technology Update, I delivered a presentation about the modern enterprise mobility powered by cloud-based, mobile backend as a service models. During the presentation we covered some of the most common enterprise mBaaS patterns that can be implemented using current technologies. Below you can find the slide deck I used during the presentation. Feel free to take a look and send me some feedbck....(read more)

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• The Oracle Enterprise Linux Software and Hardware Ecosystem

  - by sergio.leunissen

  It's been nearly four years since we launched the Unbreakable Linux support program and with it the free Oracle Enterprise Linux software. Since then, we've built up an extensive ecosystem of hardware and software partners. Oracle works directly with these vendors to ensure joint customers can run Oracle Enterprise Linux. As Oracle Enterprise Linux is fully--both source and binary--compatible with Red Hat Enterprise Linux (RHEL), there is minimal work involved for software and hardware vendors to test their products with it. We develop our software on Oracle Enterprise Linux and perform full certification testing on Oracle Enterprise Linux as well. Due to the compatibility between Oracle Enterprise Linux and RHEL, Oracle also certifies its software for use on RHEL, without any additional testing. Oracle Enterprise Linux tracks RHEL by publishing freely downloadable installation media on edelivery.oracle.com/linux and updates, bug fixes and security errata on Unbreakable Linux Network (ULN). At the same time, Oracle's Linux kernel team is shaping the future of enterprise Linux distributions by developing technologies and features that matter to customers who deploy Linux in the data center, including file systems, memory management, high performance computing, data integrity and virtualization. All this work is contributed to the Linux and Xen communities. The list below is a sample of the partners who have certified their products with Oracle Enterprise Linux. If you're interested in certifying your software or hardware with Oracle Enterprise Linux, please contact us via [email protected] Chip Manufacturers Intel, Intel Enabled Server Acceleration Alliance AMD Server vendors Cisco Unified Computing System Dawning Dell Egenera Fujitsu HP Huawei IBM NEC Sun/Oracle Storage Systems, Volume Management and File Systems 3Par Compellent EMC VPLEX FalconStor Fusion-io Hitachi Data Systems HP Storage Array Systems Lustre Network Appliance OCFS2 PillarData Symantec Veritas Storage Foundation Networking: Switches, Host Bus Adapters (HBAs), Converged Network Adapters (CNAs), InfiniBand Brocade Emulex Mellanox QLogic Voltaire SOA and Middleware ActiveState ActivePerl, ActivePython Tibco Zend Backup, Recovery & Replication Arkeia Network Backup Suite BakBone NetVault CommVault Simpana 8 EMC Networker, Replication Manager FalconStor Continuous Data Protector HP Data Protector NetApp Snapmanager Quest LiteSpeed Engine Steeleye Data Replication, Disaster Recovery Symantec NetBackup, Veritas Volume Replicator, Symantec Backup Exec Zmanda Amanda Enterprise Data Center Automation BMC CA Unicenter HP Server Automation (formerly Opsware), System Management Homepage Oracle Enterprise Manager Ops Center Quest Vizioncore vFoglight Pro TeamQuest Manager Clustering & High Availability FUJITSU x10sure NEC Express Cluster X Steeleye Lifekeeper Symantec Cluster Server Univa UniCluster Virtualization Platforms and Cloud Providers Amazon EC2 Citrix XenServer Rackspace Cloud VirtualBox VMWare ESX Security Management ArcSight: Enterprise Security Manager, Logger CA Access Control Centrify Suite Ecora Auditor FoxT Manager Likewise: Unix Account Management Lumension Endpoint Management and Security Suite QualysGuard Suite Quest Privilege Manager McAfee Application Control, Change ControlIntegrity Monitor, Integrity Control, PCI Pro Solidcore S3 Symantec Enterprise Security Manager (ESM) Tripwire Trusted Computer Solutions

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• Installing Enterprise Library 5.0 - Enterprise Library 5.0 Tutorial Part 1

  Microsoft has released Enterprise Library on April 2010. it’s free you can download and install from “Download Enterprise Library”. you can also find older version of enterprise library 4.1 still if your project needs it for maintenance purpose. but I suggest go for 5.0 as it has great enhancements and improved UI configuration tool. Will it work only with Visual Studio 2008? Yes. Yes, it works with also .NET 3.5 and Visual Studio 2008. you can take advantage of new improved UI configuration tool which comes from enterprise library 5.0 with VS2008. Please find this Enterprise Library resources. I suggest to install it with documentation and hands on labs. you can also find community links. I’ll see you in my next blog serious where I provide introduction to various blocks of Enterprise Library 5.0. span.fullpost {display:none;}

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• Getting away from a customized Magento 1.4 installation - Magento 1.6, OpenCart, or others?

  - by Phil

  I'm dealing with a Magento 1.4.0.0 Community Edition installation with various undocumented changes to the core (mostly integration with an ERP system), an outdated Sweet Tooth Points & Rewards module and some custom payment providers. It also doubles as a mediocre blogging/CMS system. It has one store each for 3 different languages, with about 40 product categories for a few hundred products. [rant] With no prior experience with any PHP e-commerce systems, I find it very difficult to work with. I attempted to install Magento 1.4.0.0 on my local WAMP dev machine, it installs fine, but the main page or search do not show any products no matter what I do in the backend admin panel. I don't know what's wrong with it, and whatever information I googled is either too old or too new from Magento 1.4. Later I'm given FTP access to the testing server, which neither my manager or I have permission to install XDebug on, as apparantly it runs on the same server as the production server (yikes). Trying to learn how Magento works is torture. I spent a week trying to add some fields into the Onepage Checkout before giving up and went to work on something else. The template system, just like the rest of Magento, is a bloated mishmash of overcomplicated directory structures, weird config xml files and EAV databases. I went into 6 different models and several content blocks in the backend just to change what the front page looks like. With little-to-none helpful and clear documentation (unlike CodeIgniter) and various breaking changes between minor point revisions which makes it hard to find useful information, Magento 1.4 is a developer killer. [/rant] The client is planning to redesign the site and has decided it might as well as move on from this unsustainable, hacky, upgrade-unfriendly, developer-unfriendly mess. Magento 1.4 is starting to show its age, with Magento 1.7 coming soon, the client is considering upgrading to Magento 1.6 or 1.7 if it has improved from 1.4. The customizations done to the current Magento 1.4 installation will have to be redone, and a new license for the Sweet Tooth Points & Rewards module will have to be bought. The client is also open to other e-commerce systems. I've looked at OpenCart and it seems to be quite developer friendly with a fairly simple structure. I found some complaints regarding its performance when the shop has thousands of categories or products, but this is not an issue with the current number of products my client has. It seems to be solid ground for easy customization to bring the rewards system and ERP integration over. What should the client upgrade to in this case?

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• The term 'enterprise'

  - by SkonJeet

  I see the term 'enterprise' being thrown around software developers and programmers a lot and used loosely it seems. en·ter·prise/'ent?r?priz/ Noun: A project or undertaking, typically one that is difficult or requires effort. Initiative and resourcefulness. Can someone please clarify what this term actually encompasses? "At an enterprise level", "enterprise scale". There are even "enterprise editions" of things. What exactly does it mean? It obviously doesn't make sense judging by the above definition so more specifically to software what does one mean when using the word enterprise??? EDIT: To add a spin on this - how does this term then fit into phrases such as Enterprise Framework Model? What does data access and data context have to do with company-wide descriptions?

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• Magento Community - Hosting :: Need Advice which sharing hosting will run magento fast

  - by user43353

  Hi, Need Advice which sharing hosting will run Magento Community fast or some other not expensive solution. This website will not have a lot of users, I only need that it will run fast for 100-20 users in same time. The problem with magento is database design that make this system very slow , also other staff not the best. I had hostmonster.com and justhost.com for previous website but it wasn't fast enough for single user that not located in USA (my customer areas: Asia, Africa). each action that involve database takes a lot of time. Thanks

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• Magento Community - Hosting :: Need Advice which sharing hosting will run magento fast

  - by user43353

  Hi, Need Advice which sharing hosting will run Magento Community fast or some other not expensive solution. This website will not have a lot of users, I only need that it will run fast for 100-20 users in same time. The problem with magento is database design that make this system very slow , also other staff not the best. I had hostmonster.com and justhost.com for previous website but it wasn't fast enough for single user that not located in USA (my customer areas: Asia, Africa). each action that involve database takes a lot of time. Thanks

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• In Magento, is it possible to populate your product models from an external API instead of the Magento DB?

  - by James Pelton

  I currently have Magento 1.7 CE installed. I want to use the Magento Product Models, except I want to get the price for the product from an external API (our pricing exists outside of Magento). I know what I could use the Magento API to import all the prices from our existing database, but our pricing changes very often, and we would then need to maintain two databases. Basically I'm wondering if there is something in Magento I can overwrite to call our API instead of the DB?

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• problem connecting to magento connect

  - by amir

  hi, I'm using magento 1.4.0 and when I try to get to magento connect and download a plugin the page will say Error: Please check for sufficient write file permissions Your Magento folder does not have sufficient write permissions, which this web based downloader requires. If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the "Refresh" button to try again. does anyone know how I can fix this problem, thanks Update: the plugin I'm trying to use is MagentoPycho light box so I unpacked the folder into the app/code/local but it still doesn't show in the admin area

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• problem connecting to magento connect

  - by amir

  I'm using magento 1.4.0 and when I try to get to magento connect and download a plugin the page will say Error: Please check for sufficient write file permissions Your Magento folder does not have sufficient write permissions, which this web based downloader requires. If you wish to proceed downloading Magento packages online, please set all Magento folders to have writable permission for the web server user (example: apache) and press the "Refresh" button to try again. does anyone know how I can fix this problem, thanks Update: the plugin I'm trying to use is MagentoPycho light box so I unpacked the folder into the app/code/local but it still doesn't show in the admin area

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• Experiencing the New Social Enterprise

  - by kellsey.ruppel(at)oracle.com

  Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an "Enterprise 2.0" environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes. Is your organization a social enterprise? How are you using Web 2.0 and Enterprise 2.0 technologies? Read this white paper to learn how Oracle WebCenter Suite enables organizations to become social enterprises and is the modern user experience platform for the enterprise and the Web.

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• Magento 1.6.2 Catalog Price Rule Problem

  - by robgt

  My Magento system seems to have a slight issue with Catalog Price Rule application. As far as the customer is concerned, all is working perfectly. The problem is that some orders are not being displayed properly in the admin system when I look at the details. The Catalog Price rule appears to not be applied - so when we reconcile our card processor details with those in our backend Sage system, numbers are not tallying up. Magento and out Sage system say the customer paid X, but the card issuer has taken payment of Y. The payment amount is correct due to the Catalog Price Rule. The customer is always paying the correct amount, but because of some issue with Magento, I think the data is possibly not being stored correctly (stored without the catalog price rule discount amount applied). This means that when I look at an order in the admin system, the line item prices that should be affected by the catalog price rule are not - but also the prices in our backend Sage system are incorrect too. We use another piece of software to bring the data into Sage from Magento, so the data must be stored in Magento's database incorrectly somewhere as this software reads out the order information from Magento. Does anyone have any idea what is wrong here, and how it might be fixed? Cheers!

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• Magento Developers: Is Magento really -that- good?

  - by Kevin

  We are looking at Magento as a possible commerce solution, but we are reading more bad than good on the free product. However Magento sells itself as the best thing ever, so I am confused on its actual value. Thought I'd ask the pros here. Can any seasoned developer here explain the difficulties in using Magento not only as a commerce solution, but a CMS solution? Can it do easy content management like Drupal, Joomla, etc? If I wanted a custom list of products, is that simple or do you have to spend hours learning where to create the code? Is it modular in the way Drupal is where you can say, here is my custom code, and interact with Magento and change some of its function? Is it difficult to conceive how it works from a developer, user, and customer standpoint? We don't use Zend Framework and are not familiar with Smarty syntax (which I think Magento uses for templating). The risk in my mind is that the learning curve will be really steep (especially for the designers), and trouble tickets may take a long time to resolve (resulting in some pissed off customers). Any thoughts from people who have used Magento extensively?

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• Elevating Customer Experience through Enterprise Social Networking

  - by john.brunswick

  I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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• Oracle Enterprise Manager 12c Integration With Oracle Enterprise Manager Ops Center 11g

  - by Scott Elvington

  In a blog entry earlier this year, we announced the availability of the Ops Center 11g plug-in for Enterprise Manager 12c. In this article I will walk you through the process of deploying the plug-in on your existing Enterprise Manager agents and show you some of the capabilities the plug-in provides. We'll also look at the integration from the Ops Center perspective. I will show you how to set up the connection to Enterprise Manager and give an overview of the information that is available. Installing and Configuring the Ops Center Plug-in The plug-in is available for download from the Self Update page (Setup ? Extensibility ? Self Update). The plug-in name is “Ops Center Infrastructure stack”. Once you have downloaded the plug-in you can navigate to the Plug-In management page (Setup ? Extensibility ? Plug-ins) to begin deployment. The plug-in must first be deployed on the Management Server. You will need to provide the repository password of the SYS user in order to deploy the plug-in to the Management Server. There are a few pre-requisites that need to be completed on the Ops Center side before the plug-in can be deployed and configured on the desired Enterprise Manager agents. Any servers, whether physical or virtual, for which you wish to see metrics and alerts need to be managed by Ops Center. This means that the Operating System needs to have an Ops Center management agent installed as a minimum. The plug-in can provide even more value when Ops Center is also managing the other “layers of the stack”, for example the service processor, the blade chassis or the XSCF of an M-Series server. The more information that Ops Center has about the stack, the more information that will be visible within Enterprise Manager via the plug-in. In order to access the information within Ops Center, the plug-in requires a user to connect as. This user does not require any particular Ops Center permissions or roles, it simply needs to exist. You can create a specific “EMPlugin” user within Ops Center or use an existing user. Oracle recommends creating a specific, non-privileged user account within Ops Center for this purpose. From the Ops Center Administration section, select Enterprise Controller, click the Users tab and finally click the Add User icon to create the desired user account. For the purpose of this article I have discovered and managed the OS and service processor of the server where my Enterprise Manager 12c installation is hosted. With the plug-in deployed to the Management Server and the setup done within Ops Center, we're now ready to deploy the plug-in to the agents and configure the targets to communicate with the Ops Center Enterprise Controller. From the Setup menu select Add Targets then Add Targets Manually. Select the bottom radio button “Add Targets Manually by Specifying Target Monitoring Properties”, select Infrastructure Stack from the Target Type dropdown and finally, select the Monitoring Agent where you wish to deploy the plug-in. Click the Add Manually.... button and fill in the details for the new target using the appropriate hostname for your Enterprise Controller and the user and password details for the plug-in access user. After the target has been added to the agent you will need to allow a few minutes for the initial data collection to complete. Once completed you can see the new target in the All Targets list. All metric collections are enabled by default except one. To enable Infrastructure Stack Alarms collection, navigate to the newly added target and then to Target ? Monitoring ? Metric and Collection Settings. There you can click the “Disabled” link under Collection Schedule to enable collection and set your desired collection frequency. By default, a Warning level alert in Ops Center will equate to a Warning level event in Enterprise Manager and a Critical alert will equate to a Critical event. This mapping can be altered in the Metric and Collection Settings also. The default incident rules in Enterprise Manager only create incidents from Critical events so keep this in mind in case you want to see incidents generated for Warning or Info level alerts from Ops Center. Also, because Enterprise Manager already monitors the OS through it's Host target type, the plug-in does not pull OS alerts from Ops Center so as to prevent duplication. In addition to alert propagation, the plug-in also provides data for several reports detailing the topology and configuration of the stack as well as any hardware sensor data that is available. These are available from the Information Publisher Reports. Navigate there from the Enterprise ? Reports menu or directly from the Infrastructure Stack target of interest. As an example, here is a sample of the Hardware Sensors report showing some of the available sensor data. The report can also be exported to a CSV file format if desired. Connecting Ops Center to Enterprise Manager Repository For an Enterprise Manager user, the plug-in provides a deeper visibility to the state of the infrastructure underlying the databases and middleware. On the Ops Center side, there is also a greater visibility to the targets running on the infrastructure. To set up the Ops Center data collection, just navigate to the Administration section and select the Grid Control link. Select the Configure/Connect action from the right-hand menu and complete the wizard forms to enable the connection to the Enterprise Manager repository and UI. Be sure to use the sysman account when configuring the database connection. Once the job completes and the initial data synchronization is done you will see new Target tabs on your OS assets. The new tab lists all the Enterprise Manager targets and any alerts, availability and performance data specific to the selected target. It is also possible to use the GoTo icon to launch the Enterprise Manager BUI in context of the specific target or alert to drill into more detail. Hopefully this brief overview of the integration between Enterprise Manager and Ops Center has provided a jumpstart to getting a more complete view of the full stack of your enterprise systems.

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• Oracle Enterprise Manager Ops Center 12c : Enterprise Controller High Availability (EC HA)

  - by Anand Akela

  Contributed by Mahesh sharma, Oracle Enterprise Manager Ops Center team In Oracle Enterprise Manager Ops Center 12c we introduced a new feature to make the Enterprise Controllers highly available. With EC HA if the hardware crashes, or if the Enterprise Controller services and/or the remote database stop responding, then the enterprise services are immediately restarted on the other standby Enterprise Controller without administrative intervention. In today's post, I'll briefly describe EC HA, look at some of the prerequisites and then show some screen shots of how the Enterprise Controller is represented in the BUI. In my next post, I'll show you how to install the EC in a HA environment and some of the new commands. What is EC HA? Enterprise Controller High Availability (EC HA) provides an active/standby fail-over solution for two or more Ops Center Enterprise Controllers, all within an Oracle Clusterware framework. This allows EC resources to relocate to a standby if the hardware crashes, or if certain services fail. It is also possible to manually relocate the services if maintenance on the active EC is required. When the EC services are relocated to the standby, EC services are interrupted only for the period it takes for the EC services to stop on the active node and to start back up on a standby node. What are the prerequisites? To install EC in a HA framework an understanding of the prerequisites are required. There are many possibilities on how these prerequisites can be installed and configured - we will not discuss these in this post. However, best practices should be applied when installing and configuring, I would suggest that you get expert help if you are not familiar with them. Lets briefly look at each of these prerequisites in turn: Hardware : Servers are required to host the active and standby node(s). As the nodes will be in a clustered environment, they need to be the same model and configured identically. The nodes should have the same processor class, number of cores, memory, network cards, for example. Operating System : We can use Solaris 10 9/10 or higher, Solaris 11, OEL 5.5 or higher on x86 or Sparc Network : There are a number of requirements for network cards in clusterware, and cables should be networked identically on all the nodes. We must also consider IP allocation for public / private and Virtual IP's (VIP's). Storage : Shared storage will be required for the cluster voting disks, Oracle Cluster Register (OCR) and the EC's libraries. Clusterware : Oracle Clusterware version 11.2.0.3 or later is required. This can be downloaded from: http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html Remote Database : Oracle RDBMS 11.1.0.x or later is required. This can be downloaded from: http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html For detailed information on how to install EC HA , please read : http://docs.oracle.com/cd/E27363_01/doc.121/e25140/install_config-shared.htm#OPCSO242 For detailed instructions on installing Oracle Clusterware, please read : http://docs.oracle.com/cd/E11882_01/install.112/e17214/chklist.htm#BHACBGII For detailed instructions on installing the remote Oracle database have a read of: http://www.oracle.com/technetwork/database/enterprise-edition/documentation/index.html The schematic diagram below gives a visual view of how the prerequisites are connected. When a fail-over occurs the Enterprise Controller resources and the VIP are relocated to one of the standby nodes. The standby node then becomes active and all Ops Center services are resumed. Connecting to the Enterprise Controller from your favourite browser. Let's presume we have installed and configured all the prerequisites, and installed Ops Center on the active and standby nodes. We can now connect to the active node from a browser i.e. http://<active_node1>/, this will redirect us to the virtual IP address (VIP). The VIP is the IP address that moves with the Enterprise Controller resource. Once you log on and view the assets, you will see some new symbols, these represent that the nodes are cluster members, with one being an active member and the other a standby member in this case. If you connect to the standby node, the browser will redirect you to a splash page, indicating that you have connected to the standby node. Hope you find this topic interesting. Next time I will post about how to install the Enterprise Controller in the HA frame work. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Adding a CMS to an existing Magento shop

  - by user6341

  I am working on a project for 3 niche stores built on magento (using magento's multi-store function) that each get roughly 50k unique visitors a day. The sites don't currently have a blog or forum or any social networking aspects. Would like to add a cms to each site that can be centrally run and would like it to take over the front end content from Magento. Also would like it to maintain an online blog/publication of sorts with videos, articles, and the like with privileges to edit the content given to a dozen or so people with different privileges. Want to add a forum to each site that is fairly robust and to possibly add some social networking aspects down the road, so extandability and available plugins/mods in each cms is important. Other than shared login between the forums,blog/publication and store, would like to be able to integrate some content from the forums and blog/publication into the store as well. After researching this a bit, I am inclined towards Drupal, but I haven't found any modules to integrate it with Magento. Also, since the blog content will be done by about a dozen nontechnical people, I want something that is very easy to work with. Lastly, since the site gets a good amount of traffic, speed and security are very important. What CMS would you recommend integrating in this context? Deciding between Drupal, Wordpress and Plone. Thanks.

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• Adding a CMS to an existing Magento shop

  - by user6341

  I am working on a project for 3 niche stores built on magento (using magento's multi-store function) that each get roughly 50k unique visitors a day. The sites don't currently have a blog or forum or any social networking aspects. Would like to add a cms to each site that can be centrally run and would like it to take over the front end content from Magento. Also would like it to maintain an online blog/publication of sorts with videos, articles, and the like with privileges to edit the content given to a dozen or so people with different privileges. Want to add a forum to each site that is fairly robust and to possibly add some social networking aspects down the road, so extandability and available plugins/mods in each cms is important. Other than shared login between the forums,blog/publication and store, would like to be able to integrate some content from the forums and blog/publication into the store as well. After researching this a bit, I am inclined towards Drupal, but I haven't found any modules to integrate it with Magento. Also, since the blog content will be done by about a dozen nontechnical people, I want something that is very easy to work with. Lastly, since the site gets a good amount of traffic, speed and security are very important. What CMS would you recommend integrating in this context? Deciding between Drupal, Wordpress and ModX. Also Plone as well. Thanks.

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• Adding a CMS to an existing Magento shop

  - by user6341

  I am working on a project for 3 niche stores built on magento (using magento's multi-store function) that each get roughly 50k unique visitors a day. The sites don't currently have a blog or forum or any social networking aspects. Would like to add a cms to each site that can be centrally run and would like it to take over the front end content from Magento. Also would like it to maintain an online blog/publication of sorts with videos, articles, and the like with privileges to edit the content given to a dozen or so people with different privileges. Want to add a forum to each site that is fairly robust and to possibly add some social networking aspects down the road, so extandability and available plugins/mods in each cms is important. Other than shared login between the forums,blog/publication and store, would like to be able to integrate some content from the forums and blog/publication into the store as well. After researching this a bit, I am inclined towards Drupal, but I haven't found any modules to integrate it with Magento. Also, since the blog content will be done by about a dozen nontechnical people, I want something that is very easy to work with. Lastly, since the site gets a good amount of traffic, speed and security are very important. What CMS would you recommend integrating in this context? Deciding between Drupal, Wordpress and Plone. Thanks.

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• Configuring thouands of related products in Magento?

  - by Anonymous -

  I'm at a stage with a Magento store I'm developing where I've added all the products (all 6000 of them) and now would like to configure related products to up my conversion rate a bit. I was wondering if there was an extension anybody knew of that functions similarly to this one, with the most current version of Magento (Community Edition, 1.6.1). If not, would anyone be able to provide some pointers for writing a script that will run through each product and add 1-5 related products. I have a fairly basic idea of taking product title text and just doing a simple text similarity query between other product titles for now, just to get some related products up there, but the Magento database isn't making a terribly large amount of sense. Thanks to anyone who can shed some light on this. :)

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• Connecting to Magento Web Services with Java

  - by kerry

  I was in the unenviable position of needing to connect to Magento, a PHP ecommerce platform, web services using Java.  It was kind of difficult to get the classes generated from the WSDL so I figured I would throw the results up on my github account for any other poor sap in a similar position. First, pull down the project using git: git clone git://github.com/webdevwilson/magento-java.git and build it with maven: mvn install Here is a quick example of how to pull an order using the generated classes: MagentoServiceLocator serviceLocator = new MagentoServiceLocator(); String url = "http://domain.com/index.php/api/v2_soap"; Mage_Api_Model_Server_V2_HandlerPortType port = serviceLocator.getMage_Api_Model_Server_V2_HandlerPort(url); String sessionId = port.login("username", "key"); SalesOrderEntity salesOrder = port.salesOrderInfo(sessionId, orderId); I also have some wrapper code in there that makes it a little easier to call the API. Checkout the project at https://github.com/webdevwilson/magento-java There is another option. it’s called Magja and it is located at google code.

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• Best way to address this Magento issue

  - by robgt

  I am in need of some advice/pointers on how best to attack a problem I am faced with in Magento 1.4.0.1. Here is the scenario: Consider a product catalog of multiple thousands of products in which there are many and various retail markup percentages. There is a need to sell some of those products to other retailers, and I need a way to easily categorise them into percentrage markup groups, so that the other traders can easily purchase items from us without needing to call and confirm pricing. All products prices are added to the magento database including VAT - so the actual retail value is the starting point. I think this needs to be done by adding an attribute on the products that determines the maximum discount level that can be applied to any given product. Obviously, this would entail a massive amount of work to update every product. Is there a way to achieve what we need that I don't yet know about (within Magento)? Can single attribute values be mass-populated somehow, without affecting other attributes such as name/description/etc?

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