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• problems mounting an external IDE drive via USB in ubuntu

  - by Roy Rico

  I am having a problem connecting a specific IDE drive to my linux box. It's an old drive which I just want to get about 3 GB of files off of. INFO I am trying to connect a 200GB IDE Maxtor Drive, internally and externally... externally: I am using an self powered USB IDE external drive enclosure which I have used to connect various drives, under ubuntu and windows, in the past. The other posts stated it coudl be a problem I think i may have formatted the /dev/sdc partition instead of /dev/sdc1 partition when i originally formatted the drive. internally: I only have one machine left that has an internal IDE interface, and it's got XP on it. I plugged this drive internally into this machine with windows XP and used the ext2/ext3 drivers to mount this drive, but some files have question marks (?) in the file names which is messing up my copy process in windows. I can't delete the files under windows. Ubuntu Linux will not install on my only remaining machine that has IDE controller. I have tried the suggestions in the questions below http://superuser.com/questions/88182/mount-an-external-drive-in-ubuntu http://superuser.com/questions/23210/ubuntu-fails-to-mount-usb-drive it looks like i can see the drive in /proc/partitions $ cat /proc/partitions major minor #blocks name 8 0 78125000 sda 8 1 74894998 sda1 8 2 1 sda2 8 5 3229033 sda5 8 16 199148544 sdb <-- could be my drive? but it's not listed under fdisk -l $ fdisk -l Disk /dev/sda: 80.0 GB, 80000000000 bytes 255 heads, 63 sectors/track, 9726 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0xd0f4738c Device Boot Start End Blocks Id System /dev/sda1 * 1 9324 74894998+ 83 Linux /dev/sda2 9325 9726 3229065 5 Extended /dev/sda5 9325 9726 3229033+ 82 Linux swap / Solaris and here is my log of /var/log/messages. with a bunch of weird output, can someone let me know what that weird output is? Mar 3 19:49:40 mala kernel: [687455.112029] usb 1-7: new high speed USB device using ehci_hcd and address 3 Mar 3 19:49:41 mala kernel: [687455.248576] usb 1-7: configuration #1 chosen from 1 choice Mar 3 19:49:41 mala kernel: [687455.267450] Initializing USB Mass Storage driver... Mar 3 19:49:41 mala kernel: [687455.269180] scsi4 : SCSI emulation for USB Mass Storage devices Mar 3 19:49:41 mala kernel: [687455.269410] usbcore: registered new interface driver usb-storage Mar 3 19:49:41 mala kernel: [687455.269416] USB Mass Storage support registered. Mar 3 19:49:46 mala kernel: [687460.270917] scsi 4:0:0:0: Direct-Access Maxtor 6 Y200P0 YAR4 PQ: 0 ANSI: 2 Mar 3 19:49:46 mala kernel: [687460.271485] sd 4:0:0:0: Attached scsi generic sg2 type 0 Mar 3 19:49:46 mala kernel: [687460.278858] sd 4:0:0:0: [sdb] 398297088 512-byte logical blocks: (203 GB/189 GiB) Mar 3 19:49:46 mala kernel: [687460.280866] sd 4:0:0:0: [sdb] Write Protect is off Mar 3 19:50:16 mala kernel: [687460.283784] sdb: Mar 3 19:50:16 mala kernel: [687491.112020] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:50:47 mala kernel: [687522.120030] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:51:18 mala kernel: [687553.112034] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:51:49 mala kernel: [687584.116025] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:52:02 mala kernel: [687596.170632] type=1505 audit(1267671122.035:31): operation="profile_replace" pid=8426 name=/usr/lib/cups/backend/cups-pdf Mar 3 19:52:02 mala kernel: [687596.171551] type=1505 audit(1267671122.035:32): operation="profile_replace" pid=8426 name=/usr/sbin/cupsd Mar 3 19:52:06 mala kernel: [687600.908056] async/0 D c08145c0 0 7655 2 0x00000000 Mar 3 19:52:06 mala kernel: [687600.908062] e5601d38 00000046 e5774000 c08145c0 e4c2a848 c08145c0 d203973a 0002713d Mar 3 19:52:06 mala kernel: [687600.908072] c08145c0 c08145c0 e4c2a848 c08145c0 00000000 0002713d c08145c0 f0a98c00 Mar 3 19:52:06 mala kernel: [687600.908079] e4c2a5b0 c20125c0 00000002 e5601d80 e5601d44 c056f3be e5601d78 e5601d4c Mar 3 19:52:06 mala kernel: [687600.908087] Call Trace: Mar 3 19:52:06 mala kernel: [687600.908099] [<c056f3be>] io_schedule+0x1e/0x30 Mar 3 19:52:06 mala kernel: [687600.908107] [<c01b2cf5>] sync_page+0x35/0x40 Mar 3 19:52:06 mala kernel: [687600.908111] [<c056f8f7>] __wait_on_bit_lock+0x47/0x90 Mar 3 19:52:06 mala kernel: [687600.908115] [<c01b2cc0>] ? sync_page+0x0/0x40 Mar 3 19:52:06 mala kernel: [687600.908121] [<c020f390>] ? blkdev_readpage+0x0/0x20 Mar 3 19:52:06 mala kernel: [687600.908125] [<c01b2ca9>] __lock_page+0x79/0x80 Mar 3 19:52:06 mala kernel: [687600.908130] [<c015c130>] ? wake_bit_function+0x0/0x50 Mar 3 19:52:06 mala kernel: [687600.908135] [<c01b459f>] read_cache_page_async+0xbf/0xd0 Mar 3 19:52:06 mala kernel: [687600.908139] [<c01b45c2>] read_cache_page+0x12/0x60 Mar 3 19:52:06 mala kernel: [687600.908144] [<c0232dca>] read_dev_sector+0x3a/0x80 Mar 3 19:52:06 mala kernel: [687600.908148] [<c0233d3e>] adfspart_check_ICS+0x1e/0x160 Mar 3 19:52:06 mala kernel: [687600.908152] [<c023339f>] ? disk_name+0xaf/0xc0 Mar 3 19:52:06 mala kernel: [687600.908157] [<c0233d20>] ? adfspart_check_ICS+0x0/0x160 Mar 3 19:52:06 mala kernel: [687600.908161] [<c02334de>] check_partition+0x10e/0x180 Mar 3 19:52:06 mala kernel: [687600.908165] [<c02335f6>] rescan_partitions+0xa6/0x330 Mar 3 19:52:06 mala kernel: [687600.908171] [<c0312472>] ? kobject_get+0x12/0x20 Mar 3 19:52:06 mala kernel: [687600.908175] [<c0312472>] ? kobject_get+0x12/0x20 Mar 3 19:52:06 mala kernel: [687600.908180] [<c039fc43>] ? get_device+0x13/0x20 Mar 3 19:52:06 mala kernel: [687600.908185] [<c03c263f>] ? sd_open+0x5f/0x1b0 Mar 3 19:52:06 mala kernel: [687600.908189] [<c020fda0>] __blkdev_get+0x140/0x310 Mar 3 19:52:06 mala kernel: [687600.908194] [<c020f0ac>] ? bdget+0xec/0x100 Mar 3 19:52:06 mala kernel: [687600.908198] [<c020ff7a>] blkdev_get+0xa/0x10 Mar 3 19:52:06 mala kernel: [687600.908202] [<c0232f30>] register_disk+0x120/0x140 Mar 3 19:52:06 mala kernel: [687600.908207] [<c0308b4d>] ? blk_register_region+0x2d/0x40 Mar 3 19:52:06 mala kernel: [687600.908211] [<c03084f0>] ? exact_match+0x0/0x10 Mar 3 19:52:06 mala kernel: [687600.908216] [<c0308cf0>] add_disk+0x80/0x140 Mar 3 19:52:06 mala kernel: [687600.908221] [<c03084f0>] ? exact_match+0x0/0x10 Mar 3 19:52:06 mala kernel: [687600.908225] [<c0308860>] ? exact_lock+0x0/0x20 Mar 3 19:52:06 mala kernel: [687600.908230] [<c03c53df>] sd_probe_async+0xff/0x1c0

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• problems mounting an external IDE drive via USB in ubuntu

  - by Roy Rico

  I am having a problem connecting a specific IDE drive to my linux box. It's an old drive which I just want to get about 3 GB of files off of. INFO I am trying to connect a 200GB IDE Maxtor Drive, internally and externally... externally: I am using an self powered USB IDE external drive enclosure which I have used to connect various drives, under ubuntu and windows, in the past. The other posts stated it coudl be a problem I think i may have formatted the /dev/sdc partition instead of /dev/sdc1 partition when i originally formatted the drive. internally: I only have one machine left that has an internal IDE interface, and it's got XP on it. I plugged this drive internally into this machine with windows XP and used the ext2/ext3 drivers to mount this drive, but some files have question marks (?) in the file names which is messing up my copy process in windows. I can't delete the files under windows. Ubuntu Linux will not install on my only remaining machine that has IDE controller. I have tried the suggestions in the questions below http://superuser.com/questions/88182/mount-an-external-drive-in-ubuntu http://superuser.com/questions/23210/ubuntu-fails-to-mount-usb-drive it looks like i can see the drive in /proc/partitions $ cat /proc/partitions major minor #blocks name 8 0 78125000 sda 8 1 74894998 sda1 8 2 1 sda2 8 5 3229033 sda5 8 16 199148544 sdb <-- could be my drive? but it's not listed under fdisk -l $ fdisk -l Disk /dev/sda: 80.0 GB, 80000000000 bytes 255 heads, 63 sectors/track, 9726 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0xd0f4738c Device Boot Start End Blocks Id System /dev/sda1 * 1 9324 74894998+ 83 Linux /dev/sda2 9325 9726 3229065 5 Extended /dev/sda5 9325 9726 3229033+ 82 Linux swap / Solaris and here is my log of /var/log/messages. with a bunch of weird output, can someone let me know what that weird output is? Mar 3 19:49:40 mala kernel: [687455.112029] usb 1-7: new high speed USB device using ehci_hcd and address 3 Mar 3 19:49:41 mala kernel: [687455.248576] usb 1-7: configuration #1 chosen from 1 choice Mar 3 19:49:41 mala kernel: [687455.267450] Initializing USB Mass Storage driver... Mar 3 19:49:41 mala kernel: [687455.269180] scsi4 : SCSI emulation for USB Mass Storage devices Mar 3 19:49:41 mala kernel: [687455.269410] usbcore: registered new interface driver usb-storage Mar 3 19:49:41 mala kernel: [687455.269416] USB Mass Storage support registered. Mar 3 19:49:46 mala kernel: [687460.270917] scsi 4:0:0:0: Direct-Access Maxtor 6 Y200P0 YAR4 PQ: 0 ANSI: 2 Mar 3 19:49:46 mala kernel: [687460.271485] sd 4:0:0:0: Attached scsi generic sg2 type 0 Mar 3 19:49:46 mala kernel: [687460.278858] sd 4:0:0:0: [sdb] 398297088 512-byte logical blocks: (203 GB/189 GiB) Mar 3 19:49:46 mala kernel: [687460.280866] sd 4:0:0:0: [sdb] Write Protect is off Mar 3 19:50:16 mala kernel: [687460.283784] sdb: Mar 3 19:50:16 mala kernel: [687491.112020] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:50:47 mala kernel: [687522.120030] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:51:18 mala kernel: [687553.112034] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:51:49 mala kernel: [687584.116025] usb 1-7: reset high speed USB device using ehci_hcd and address 3 Mar 3 19:52:02 mala kernel: [687596.170632] type=1505 audit(1267671122.035:31): operation="profile_replace" pid=8426 name=/usr/lib/cups/backend/cups-pdf Mar 3 19:52:02 mala kernel: [687596.171551] type=1505 audit(1267671122.035:32): operation="profile_replace" pid=8426 name=/usr/sbin/cupsd Mar 3 19:52:06 mala kernel: [687600.908056] async/0 D c08145c0 0 7655 2 0x00000000 Mar 3 19:52:06 mala kernel: [687600.908062] e5601d38 00000046 e5774000 c08145c0 e4c2a848 c08145c0 d203973a 0002713d Mar 3 19:52:06 mala kernel: [687600.908072] c08145c0 c08145c0 e4c2a848 c08145c0 00000000 0002713d c08145c0 f0a98c00 Mar 3 19:52:06 mala kernel: [687600.908079] e4c2a5b0 c20125c0 00000002 e5601d80 e5601d44 c056f3be e5601d78 e5601d4c Mar 3 19:52:06 mala kernel: [687600.908087] Call Trace: Mar 3 19:52:06 mala kernel: [687600.908099] [<c056f3be>] io_schedule+0x1e/0x30 Mar 3 19:52:06 mala kernel: [687600.908107] [<c01b2cf5>] sync_page+0x35/0x40 Mar 3 19:52:06 mala kernel: [687600.908111] [<c056f8f7>] __wait_on_bit_lock+0x47/0x90 Mar 3 19:52:06 mala kernel: [687600.908115] [<c01b2cc0>] ? sync_page+0x0/0x40 Mar 3 19:52:06 mala kernel: [687600.908121] [<c020f390>] ? blkdev_readpage+0x0/0x20 Mar 3 19:52:06 mala kernel: [687600.908125] [<c01b2ca9>] __lock_page+0x79/0x80 Mar 3 19:52:06 mala kernel: [687600.908130] [<c015c130>] ? wake_bit_function+0x0/0x50 Mar 3 19:52:06 mala kernel: [687600.908135] [<c01b459f>] read_cache_page_async+0xbf/0xd0 Mar 3 19:52:06 mala kernel: [687600.908139] [<c01b45c2>] read_cache_page+0x12/0x60 Mar 3 19:52:06 mala kernel: [687600.908144] [<c0232dca>] read_dev_sector+0x3a/0x80 Mar 3 19:52:06 mala kernel: [687600.908148] [<c0233d3e>] adfspart_check_ICS+0x1e/0x160 Mar 3 19:52:06 mala kernel: [687600.908152] [<c023339f>] ? disk_name+0xaf/0xc0 Mar 3 19:52:06 mala kernel: [687600.908157] [<c0233d20>] ? adfspart_check_ICS+0x0/0x160 Mar 3 19:52:06 mala kernel: [687600.908161] [<c02334de>] check_partition+0x10e/0x180 Mar 3 19:52:06 mala kernel: [687600.908165] [<c02335f6>] rescan_partitions+0xa6/0x330 Mar 3 19:52:06 mala kernel: [687600.908171] [<c0312472>] ? kobject_get+0x12/0x20 Mar 3 19:52:06 mala kernel: [687600.908175] [<c0312472>] ? kobject_get+0x12/0x20 Mar 3 19:52:06 mala kernel: [687600.908180] [<c039fc43>] ? get_device+0x13/0x20 Mar 3 19:52:06 mala kernel: [687600.908185] [<c03c263f>] ? sd_open+0x5f/0x1b0 Mar 3 19:52:06 mala kernel: [687600.908189] [<c020fda0>] __blkdev_get+0x140/0x310 Mar 3 19:52:06 mala kernel: [687600.908194] [<c020f0ac>] ? bdget+0xec/0x100 Mar 3 19:52:06 mala kernel: [687600.908198] [<c020ff7a>] blkdev_get+0xa/0x10 Mar 3 19:52:06 mala kernel: [687600.908202] [<c0232f30>] register_disk+0x120/0x140 Mar 3 19:52:06 mala kernel: [687600.908207] [<c0308b4d>] ? blk_register_region+0x2d/0x40 Mar 3 19:52:06 mala kernel: [687600.908211] [<c03084f0>] ? exact_match+0x0/0x10 Mar 3 19:52:06 mala kernel: [687600.908216] [<c0308cf0>] add_disk+0x80/0x140 Mar 3 19:52:06 mala kernel: [687600.908221] [<c03084f0>] ? exact_match+0x0/0x10 Mar 3 19:52:06 mala kernel: [687600.908225] [<c0308860>] ? exact_lock+0x0/0x20 Mar 3 19:52:06 mala kernel: [687600.908230] [<c03c53df>] sd_probe_async+0xff/0x1c0

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• Cutting Edge versus Just Average? Your SOA, Got BPM? by Mala Ramakrishnan

  - by JuergenKress

  Service Oriented Architecture (SOA) has completely transformed IT from the time it was introduced well over a decade ago. Organizations have been re-plumbing their infrastructure for reusability, efficiency and gain and succeeding with it. Best practices have emerged and people and technology have matured. We have got better at delivering on a stable platform on mission critical applications and services. Yet, there is this one secret that sets some SOA customers apart from the others. These companies grow and revolutionize their business and not just transform their IT infrastructure. The differences seem subtle for an untrained eye examining these organizations externally. And from within the company, it’s a bit like an ant sitting on an elephant, hard to differentiate between the IT trunk and business tail. What is it that some organizations do differently that makes them succeed beyond SOA? These organizations pull in business people more and more to weigh into their IT decisions. They wrench understanding process over services. They don’t settle easily when bridging business metrics and IT performance. They anguish over business requirements not translating seamlessly and quickly into IT. IT is not just an enabler but a pillar that revolutionizes their business. Okay, I’ll give it to you. These organizations layer Business Process Management (BPM) on top of their SOA. Think about lifeblood business processes in your own organizations. If you are Fedex, this would be shipping and handling. If you are Stanford Hospital, this would be patient case-management: from on-boarding through discharge and follow-up care. If you are Wells Fargo, this would be loan origination. Now think about how your SOA ties into your business process. Can you decouple your business processes from your SOA so that the two can transform and change independent of each other? Can you forecast success metrics for your business process, make the changes across the board and then look back over different periods of time to see if you are on track? Are your critical business processes entrenched in the minds of few experts in your organization or does everyone from the receptionist to your enterprise architect to your CEO understand what they can do to revolutionize it? Business Process Management is a superset of SOA. It is the process of getting your business to articulate business value and metrics and have it implemented in IT without any loss in translation. It is the act of extracting the business process from the minds of experts and IT applications in your organization and valuing them as assets for performance and gain. BPM is stepping outside your SOA and moving your organization to the next level of innovation. Oracle is accelerating BPM across industries with the latest launch. Join us to understand how BPM can give your organization a cutting edge over your SOA. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Windows XP "automatic" services not starting

  - by Mala

  Hi I have a fresh install of WinXP. The main problem is that every time I start it up, I have to go into Administrative Tools and start the needed services, such as DCOM, RTP, DHCP, etc etc. The only services that start automatically are: plug and play remote procedure server windows audio workstation All of the rest have to be started manually, in spite of the fact that they're listed as "automatic". Why won't they start on their own like they should? Thanks, Mala

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• Disable "mobile phone" and "fax" from joomla contact information

  - by Mala

  Hi I have a joomla installation with a contacts form. Specifically, there are two contacts with position, email, name, phone. However, joomla seems to insist on having two empty columns "Mobile phone" and "Fax" that I can't seem to get rid of. Neither contact has a mobile phone or fax, and they are disabled in both sets of contact parameters? what am I doing wrong? Thanks! Mala

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• (manually configured) kernel update leaves wireless in a mess

  - by Mala

  I recently upgraded my kernel from 2.6.31-gentoo-r6 to 2.6.32-gentoo-r7. In both cases, I configured everything manually. However, since the upgrade, my wireless card appears to be on the fritz. It will connect to networks just fine, and remain connected, but can only access the internet (and other hosts on the network) for about 3 seconds after connecting. Reconnecting to the network appears to fix the problem... for another 3 seconds or so. The problem is "solved" by booting into the older kernel. The relevant lspci entry is 02:00.0 Network controller: Intel Corporation PRO/Wireless 5300 AGN [Shiloh] Network Connection I'm pretty sure I have the correct drivers enabled in the kernel Device Drivers ---> Network device support ---> Wireless LAN (IEEE 802.11) ---> <*> Intel Wireless Wifi [*] Enable LED support in iwlagn and iwl3945 drivers [*] Enable Spectrum Measurement in iwlagn driver [*] Enable full debugging output in iwlagn and iwl3945 drivers <*> Intel Wireless WiFi Next Gen AGN (iwlagn) [*] Intel Wireless WiFi 4965AGN [*] Intel Wireless WiFi 5000AGN; Intel WiFi Link 1000, 6000, and 6050 Series I tried with the other intel drivers enabled as well (iwl3945) and no difference. Is there something stupid I'm missing? Is there something I have to recompile after upgrading the kernel (a la nvidia)? Thanks Mala

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• javascript - shorten string to fit into a certain # of lines

  - by Mala

  Hi I have a string that must fit into a box, and must be at most 3 lines long. To shorten it, I plan to truncate it and end it with '...'. I could shorten it to a certain # of characters but if i make it look good with "wwwwwwwww [...] wwww" it won't look right with "iiiiiiiiiii [...] iiii". Is there some way I can shorten it by how much space the string would take up, as opposed to how many characters there are in a string without using a fixed-width font? Mala ps. Please no "simply create an image of '...' and overlay it over the end of the line" hacks or similar - I actually want to shorten the string to the appropriate length

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• javascript/php - shorten string to fit into a certain # of lines

  - by Mala

  Hi I have a string that must fit into a box, and must be at most 3 lines long. To shorten it, I plan to truncate it and end it with '...'. I could shorten it to a certain # of characters but if i make it look good with "wwwwwwwww [...] wwww" it won't look right with "iiiiiiiiiii [...] iiii". Is there some way I can shorten it by how much space the string would take up, as opposed to how many characters there are in a string without using a fixed-width font? Ideally I'd like to do this server-side (php) but recognize that actual character width stuff is far more likely to be feasible client-side (JS / jQuery) Mala ps. Please no "simply create an image of '...' and overlay it over the end of the line" hacks or similar - I actually want to shorten the string to the appropriate length

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• jquery-ui from a bookmarklet

  - by Mala

  Hi I'm trying to create a bookmarklet which will use the jquery-ui - what steps must I take to do this? My bookmarklet loads a remote script and appends it to the page. This script includes jquery and jquery-ui, but getting the stylesheets and images is turning into a nightmare. Do I have to edit all the CSS to point images to their locations on the remote server? Effectively what I'm trying to do is have a bookmarklet which will pop up some information in a nice pretty draggable jquery-ui dialog. Is there an easier way? Thanks, Mala

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• Should one use PHP to print all of a page's HTML?

  - by Mala

  Hi So I've always developed PHP pages like this: <?php goes at the top, ?> goes at the bottom, and all the HTML gets either print()ed or echo()ed out. Is that slower than having non-dynamic html outputted outside of <?php ?> tags? I can't seem to find any info about this. Thanks! --Mala UPDATE: the consesus seems to be on doing it my old way being hard to read. This is not the case if you break your strings up line by line as in: print("\n". "first line goes here\n". "second line goes here\n". "third line"); etc. It actually makes it a lot easier to read than having html outside of php structures, as this way everything is properly indented. That being said, it involves a lot of string concatenation.

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• Oracle Enterprise Data Quality: Ever Integration-ready

  - by Mala Narasimharajan

  It is closing in on a year now since Oracle’s acquisition of Datanomic, and the addition of Oracle Enterprise Data Quality (EDQ) to the Oracle software family. The big move has caused some big shifts in emphasis and some very encouraging excitement from the field.  To give an illustration, combined with a shameless promotion of how EDQ can help to give quick insights into your data, I did a quick Phrase Profile of the subject field of emails to the Global EDQ mailing list since it was set up last September. The results revealed a very clear theme:   Integration, Integration, Integration! As well as the important Siebel and Oracle Data Integrator (ODI) integrations, we have been asked about integration with a huge variety of Oracle applications, including EBS, Peoplesoft, CRM on Demand, Fusion, DRM, Endeca, RightNow, and more - and we have not stood still! While it would not have been possible to develop specific pre-integrations with all of the above within a year, we have developed a package of feature-rich out-of-the-box web services and batch processes that can be plugged into any application or middleware technology with ease. And with Siebel, they work out of the box. Oracle Enterprise Data Quality version 9.0.4 includes the Customer Data Services (CDS) pack – a ready set of standard processes with standard interfaces, to provide integrated: Address verification and cleansing  Individual matching Organization matching The services can are suitable for either Batch or Real-Time processing, and are enabled for international data, with simple configuration options driving the set of locale-specific dictionaries that are used. For example, large dictionaries are provided to support international name transcription and variant matching, including highly specialized handling for Arabic, Japanese, Chinese and Korean data. In total across all locales, CDS includes well over a million dictionary entries.   Excerpt from EDQ’s CDS Individual Name Standardization Dictionary CDS has been developed to replace the OEM of Informatica Identity Resolution (IIR) for attached Data Quality on the Oracle price list, but does this in a way that creates a ‘best of both worlds’ situation for customers, who can harness not only the out-of-the-box functionality of pre-packaged matching and standardization services, but also the flexibility of OEDQ if they want to customize the interfaces or the process logic, without having to learn more than one product. From a competitive point of view, we believe this stands us in good stead against our key competitors, including Informatica, who have separate ‘Identity Resolution’ and general DQ products, and IBM, who provide limited out-of-the-box capabilities (with a steep learning curve) in both their QualityStage data quality and Initiate matching products. Here is a brief guide to the main services provided in the pack: Address Verification and Standardization EDQ’s CDS Address Cleaning Process The Address Verification and Standardization service uses EDQ Address Verification (an OEM of Loqate software) to verify and clean addresses in either real-time or batch. The Address Verification processor is wrapped in an EDQ process – this adds significant capabilities over calling the underlying Address Verification API directly, specifically: Country-specific thresholds to determine when to accept the verification result (and therefore to change the input address) based on the confidence level of the API Optimization of address verification by pre-standardizing data where required Formatting of output addresses into the input address fields normally used by applications Adding descriptions of the address verification and geocoding return codes The process can then be used to provide real-time and batch address cleansing in any application; such as a simple web page calling address cleaning and geocoding as part of a check on individual data.     Duplicate Prevention Unlike Informatica Identity Resolution (IIR), EDQ uses stateless services for duplicate prevention to avoid issues caused by complex replication and synchronization of large volume customer data. When a record is added or updated in an application, the EDQ Cluster Key Generation service is called, and returns a number of key values. These are used to select other records (‘candidates’) that may match in the application data (which has been pre-seeded with keys using the same service). The ‘driving record’ (the new or updated record) is then presented along with all selected candidates to the EDQ Matching Service, which decides which of the candidates are a good match with the driving record, and scores them according to the strength of match. In this model, complex multi-locale EDQ techniques can be used to generate the keys and ensure that the right balance between performance and matching effectiveness is maintained, while ensuring that the application retains control of data integrity and transactional commits. The process is explained below: EDQ Duplicate Prevention Architecture Note that where the integration is with a hub, there may be an additional call to the Cluster Key Generation service if the master record has changed due to merges with other records (and therefore needs to have new key values generated before commit). Batch Matching In order to allow customers to use different match rules in batch to real-time, separate matching templates are provided for batch matching. For example, some customers want to minimize intervention in key user flows (such as adding new customers) in front end applications, but to conduct a more exhaustive match on a regular basis in the back office. The batch matching jobs are also used when migrating data between systems, and in this case normally a more precise (and automated) type of matching is required, in order to minimize the review work performed by Data Stewards.  In batch matching, data is captured into EDQ using its standard interfaces, and records are standardized, clustered and matched in an EDQ job before matches are written out. As with all EDQ jobs, batch matching may be called from Oracle Data Integrator (ODI) if required. When working with Siebel CRM (or master data in Siebel UCM), Siebel’s Data Quality Manager is used to instigate batch jobs, and a shared staging database is used to write records for matching and to consume match results. The CDS batch matching processes automatically adjust to Siebel’s ‘Full Match’ (match all records against each other) and ‘Incremental Match’ (match a subset of records against all of their selected candidates) modes. The Future The Customer Data Services Pack is an important part of the Oracle strategy for EDQ, offering a clear path to making Data Quality Assurance an integral part of enterprise applications, and providing a strong value proposition for adopting EDQ. We are planning various additions and improvements, including: An out-of-the-box Data Quality Dashboard Even more comprehensive international data handling Address search (suggesting multiple results) Integrated address matching The EDQ Customer Data Services Pack is part of the Enterprise Data Quality Media Pack, available for download at http://www.oracle.com/technetwork/middleware/oedq/downloads/index.html.

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• Oracle Customer Hub - Directions, Roadmap and Customer Success

  - by Mala Narasimharajan

   By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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• Vitality of Product Information Management Showcased at OpenWorld 2012

  - by Mala Narasimharajan

   By Sachin Patel Can you hear the countdown clock ticking!! OpenWorld 2012 is almost here and as I write this Oracle is buzzing with fresh new ideas and solutions that will be showcased this year. What an exciting time for all of us to be in midst of a digital revolution. Whether it is Apple fans clamoring to find every new feature that has been added to the iPhone 5 or a startup launching a new digital thermostat (has anyone looked at the new one from Nest ), product information is a vital for companies to grow and compete in this cut-throat market. Customer today struggle to aggregate and enrich this product data from the myriad of systems they have in place to run their businesses and operations. Having a product information strategy is paramount to align your sales channels and operations with the most accurate and upto date product data. We have a number of sessions this year at OpenWorld where you can gain more insight into how Oracle’s next generation of Fusion Applications, in this case Fusion Product Hub can provide you with a solution to streamline and get control of your Product Master Data. Enabling Trusted Enterprise Product Data with Oracle Fusion Product HubTuesday, October 2nd 11:45 am, Moscone West 2022 Join me Sachin Patel, Director of Product Strategy and Milan Bhatia, VP of Development as we discuss how you can enable trusted product master data in your enterprise. In this session we plan to cover the challenges companies face today in mastering product data. The discussion will also include how Fusion Product Hub brings new and innovative features to empower your product data owners to create a holistic and rich product definition that can be leveraged across your enterprise. We will also be joined by Pawel Fidelus from Fideltronik an Early Adopter for Fusion Product Hub who will showcase their plans to implement Fusion Product Hub and the value it will bring to Fideltronik Multichannel Fulfillment Excellence in Direct-to-Consumer Market Thursday, October 4th, 12:45 am, Moscone West 2024 Do you have multiple order capture systems? Do you have difficulty in fulfilling orders for your customers across various channels and suppliers? Mark Carson, Director, Fusion DOO and Brad Kerr, Director, AGSS will be showcasing the Fusion Distributed Order Orchestration solution and how companies can orchestrate orders from multiple order capture systems and route them to the appropriate fulfillment system. Sachin Patel, Director Product Strategy for Product MDM will highlight the business pain points in consolidating and commercializing data from a Multi Channel Commerce point of view and how Fusion Product Hub helps in allowing you to provide a single source of truth to drive a singular and rich customer experience. Oracle Fusion Supply Chain Management: Customer Adoption and Experiences                                                Wednesday, October 3rd 10:15 am, Moscone West 2003 This is a great session to attend to learn about how Fusion Supply Chain Management and Fusion Product Hub Early Adopters, including Boeing and Fideltronik are leveraging Fusion Applications to improve their Supply Chain operations. Have a great OpenWorld and see you soon!!

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• Wondering What to Expect from Master Data Management at OpenWorld 2012? Hold On to Your Seats…

  - by Mala Narasimharajan

  The Countdown begins – just 23 days till OpenWorld hits San Francisco. Oracle OpenWorld 2012 for MDM promises to be chock full of interesting sessions, specifically focused on our customers. We’ve made sure that our sessions are balanced between product information, strategy and real world stories and last but certainly not least - lessons learned – straight from our customers. Attendee / Presenters Toolkit Oracle Master Data Management FOCUS ON DOCUMENT – For all MDM sessions at OOW - where and when Oracle Schedule Builder – use search terms such as : MDM, master data, customer hub, product hub and master data management Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night –NOT TO BE MISSED!! Oracle OpenWorld LIVE On-Demand Stay on top of all that’s OpenWorld – when it comes to MDM. We’ll be posting not-t- miss sessions and blogs on what our customer lineup will be like at the big show. Look forward to seeing you at OOW – and in case you didn’t get approval to attend- take advantage of our virtual on-demand conference. See you at OpenWorld 2012 ! 

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• Enterprise Data Quality - New and Improved on Oracle Technology Network

  - by Mala Narasimharajan

  Looking for Enterprise Data Quality technical and developer resources on your projects? Wondering where the best place is to go for finding the latest documentations, downloads and even code samples and libraries?  Check out the new and improved Oracle Technical Network pages for Oracle Enterprise Data Quality.  This section features developer forums as well for EDQ and Master Data Management so that you can connect with other technical professionals who have submitted concerns or posted tips and tricks and learn from them.  Here are the links to bookmark:    Oracle Technology Network website * NEW *   Installation Guide for Enterprise Data Quality Address Verification  Enterprise Data Quality Forum For more information on Oracle's software offerings for data quality and master data management visit:  http://www.oracle.com/us/products/applications/master-data-management/index.html http://www.oracle.com/us/products/middleware/data-integration/enterprise-data-quality/overview/index.html   

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• Why Oracle Data Integrator for Big Data?

  - by Mala Narasimharajan

  Big Data is everywhere these days - but what exactly is it? It’s data that comes from a multitude of sources – not only structured data, but unstructured data as well.  The sheer volume of data is mindboggling – here are a few examples of big data: climate information collected from sensors, social media information, digital pictures, log files, online video files, medical records or online transaction records.  These are just a few examples of what constitutes big data.   Embedded in big data is tremendous value and being able to manipulate, load, transform and analyze big data is key to enhancing productivity and competitiveness.  The value of big data lies in its propensity for greater in-depth analysis and data segmentation -- in turn giving companies detailed information on product performance, customer preferences and inventory.  Furthermore, by being able to store and create more data in digital form, “big data can unlock significant value by making information transparent and usable at much higher frequency." (McKinsey Global Institute, May 2011) Oracle's flagship product for bulk data movement and transformation, Oracle Data Integrator, is a critical component of Oracle’s Big Data strategy. ODI provides automation, bulk loading, and validation and transformation capabilities for Big Data while minimizing the complexities of using Hadoop.  Specifically, the advantages of ODI in a Big Data scenario are due to pre-built Knowledge Modules that drive processing in Hadoop. This leverages the graphical UI to load and unload data from Hadoop, perform data validations and create mapping expressions for transformations.  The Knowledge Modules provide a key jump-start and eliminate a significant amount of Hadoop development.  Using Oracle Data Integrator together with Oracle Big Data Connectors, you can simplify the complexities of mapping, accessing, and loading big data (via NoSQL or HDFS) but also correlating your enterprise data – this correlation may require integrating across heterogeneous and standards-based environments, connecting to Oracle Exadata, or sourcing via a big data platform such as Oracle Big Data Appliance. To learn more about Oracle Data Integration and Big Data, download our resource kit to see the latest in whitepapers, webinars, downloads, and more… or go to our website on www.oracle.com/bigdata

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• Buying a parked domain if the contact email bounces

  - by Mala

  I'm trying to buy a domain which is parked, but the contact email address listed on the page itself bounces. I looked up the WHOIS data and there are no email addresses or phone numbers listed. There are way too many hits on facebook / linkedin to try just searching for the name. What recourses do I have to try to get into contact with the owner? UPDATE: Hosted on the same IP are 206 identical "parked" pages, whose sole difference is the domain and the email address (always "info@[domain].it"): http://www.bing.com/search?q=ip%3A151.1.48.220 Whois info shows contact information for none (that I sampled) but all with different names o_O

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• The Top 5 MDM Sessions You Can’t Miss at OpenWorld

  - by Mala Narasimharajan

  Sessions, Demo pods, Hands On Labs, and much more – but where should you focus?  MDM has some excellent sessions planned for OOW –  here is a top 5 list to identify the sessions you just can’t afford to miss. October 3, 2012  1:15 PM - 2:15 PM    Moscone West - 3002/3004     What's There to Know About Oracle’s Master Data Management Portfolio and Roadmap? Hear about product strategy our vision for the future and how Oracle MDM is positioned to excel in helping organizations make the most of their customer,      partner, supplier or product data. October 3, 2012  5:00 PM - 6:00 PM   Westin San Francisco – Metropolitan I Oracle Customer MDM Applications: Implementation Best Practices, Data Governance, and ROI       Customers successes provide solid examples of technology at work and how organizations derive value from it. Attend this session and hear from our customers on how they built a business case, established governance and are realizing the benefits of Oracle Customer Hub. October 2, 2012  10:15 AM - 11:15 AM   Moscone West – 3001 Mastering Product Data: Strategies for Effective Product Information Management                                                                      Product data is vital for any enterprise in being able to provide a consolidated representation of products to their partners, customers and suppliers.  Hear how our customers leverage product information to be a leader in their respective area and how Oracle is critical to achieving this. October 2, 2012  11:45 AM - 12:45 PM   Moscone West – 2022 Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub                                                                                       Learn how Oracle Fusion Product Hub is paving the way for providing organizations with trusted product data as well as helping organizations make the most of the information and infrastructure they already possess. October 1, 2012  4:45 PM – 5:45 PM   InterContinental - Ballroom A Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation                                                                         Hear how Data Relationship Management drives enterprise transformation and why any organization embarking on an master data management initiative needs it, plus hear from our customers best practices as well as lessons learned.  Check out the Master Data Management Focus On document for all our sessions at OpenWorld 2012. 

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• Enterprise MDM: Rationalizing Reference Data in a Fast Changing Environment

  - by Mala Narasimharajan

  By Rahul Kamath Enterprises must move at a rapid pace to establish and retain global market leadership by continuously focusing on operational efficiency, customer intimacy and relentless execution. Reference Data Management    As multi-national companies with a presence in multiple industry categories, market segments, and geographies, their ability to proactively manage changes and harness them to align their front office with back-office operations and performance management initiatives is critical to make the proverbial elephant dance. Managing reference data including types and codes, business taxonomies, complex relationships as well as mappings represent a key component of the broader agenda for enabling flexibility and agility, without sacrificing enterprise-level consistency, regulatory compliance and control. Financial Transformation  Periodically, companies find that processes implemented a decade or more ago no longer mirror the way of doing business and seek to proactively transform how they operate their business and underlying processes. Financial transformation often begins with the redesign of one’s chart of accounts. The ability to model and redesign one’s chart of accounts collaboratively, quickly validate against historical transaction bases and secure business buy-in across multiple line of business stakeholders, while continuing to manage changes within the legacy general ledger systems and downstream analytical applications while piloting the in-flight transformation can mean the difference between controlled success and project failure. Attend the session titled CON8275 - Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation at Oracle Openworld on Monday, October 1, 2012 at 4:45pm in Ballroom A of the InterContinental Hotel to learn how Oracle’s Data Relationship Management solution can help you stay ahead of the competition and proactively harness master (and reference) data changes to transform your enterprise. Hear in-depth customer testimonials from GE Healthcare and Old Mutual South Africa to learn how others have harnessed this technology effectively to build enduring competitive advantage through business process innovation and investments in master data governance. Hear GE Healthcare discuss how DRM has enabled financial transformation, ERP consolidation, mergers and acquisitions, and the alignment reference data across financial and management reporting applications. Also, learn how Old Mutual SA has upgraded to EBS R12 Financials and is transforming the management of chart of accounts for corporate reporting. Separately, an esteemed panel of DRM customers including Cisco Systems, Nationwide Insurance, Ralcorp Holdings and Mentor Graphics will discuss their perspectives on how DRM has helped them address business challenges associated with enterprise MDM including major change management initiatives including financial transformations, corporate restructuring, mergers & acquisitions, and the rationalization of financial and analytical master reference data to support alternate business perspectives for the alignment of EPM/BI initiatives. Attend the session titled CON9377 - Customer Showcase: Success with Oracle Hyperion Data Relationship Management at Openworld on Thursday, October 4, 2012 at 12:45pm in Ballroom of the InterContinental Hotel to interact with our esteemed speakers first hand.

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• Oracle Product Hub: Customer Perspectives at the OpenWorld

  - by Mala Narasimharajan

   By Rohit Tandon The Oracle Product Hub (OPH) Product Strategy team will be hosting a customer session dedicated to OPH at Oracle Openworld. Oracle Product Information Management strategy team will have the pleasure to present this session with Motorola Mobility Solutions.  . In this session, you will hear how Motorola Solutions utilizes OPH to meet their IT and business needs. Arif Girniwala, (MDM Lead, Motorola) and Chirag Jariwala (Manager, Deloitte Consulting) will cover the following topics amongst others: How does Motorola Solutions decide on what is Product Master Data for their enterprise? What are the Data Governance structures, Users, User roles, User Security etc. within Motorola Solutions?  How does Motorola Solutions integrate, synchronize and leverage OPH with Agile PLM?       4.  What is the Oracle Product Hub strategy and roadmap (Speaker - Sachin Patel, Director Oracle Product Hub Strategy)       5.  What are the implementation best practices for Oracle Product Hub (Speaker - Srikant Bevara, Sr. Manager, Oracle   Product Hub product management) If you're interested in hearing more about the above then I recommend attending this session: Customer Perspectives: Master Product Data: Strategies for Effective Product Information Management with Motorola Mobility Solutions (CON8834) Tuesday October, 2nd 10:15am - 11:15am Moscone West - 3001 We hope to see you at OOW 2012 and stay in touch via our future blogs!  For a list of all Oracle MDM sessions click here. 

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• Oracle Enterprise Data Quality Adds Global Address Verification Capabilities for Greater Accuracy and Broader Location Coverage

  - by Mala Narasimharajan

  Data quality – has many flavors to it.  Product, Customer – you name the data domain and there’s data quality associated with it.  Address verification and data quality are a little different.  in that there is a tremendous amount of variation as well as nuance attached to it.  Specifically, what makes address verification challenging is that more often than not, addresses are incomplete, riddled with misspellings, incorrect postal codes are assigned to locations or non-address items are present.  Almost all data has locations, and accurate locations power a wealth of business processes: Customer Relationship Management, data quality, delivery of materials, goods or services, fraud detection, insurance risk assessment, data analytics, store and territory planning, and much more. Oracle Address Verification Server provides location-based services as well as deeper parsing and analysis capabilities for Oracle Enterprise Data Quality.  Specifically, Pre-integrated with the EDQ platform, Oracle Address Verification Server provides robust parsing, validation, as well as specialized location information for over 240 countries – all populated countries on Earth.  Oracle Enterprise Data Quality (EDQ) is a data quality platform, dedicated to address the distinct challenges of customer and product data quality, and performs advanced data profiling to identify and measure poor quality data and identify rule requirements, as well as semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured.   EDQ is integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM.  Address Verification Server provides key address verification services for Oracle CRM and Oracle Customer Hub.  In addition, Address Verification Server provides greater accuracy when handling address data due to its expanded sources and extensible knowledge repository, solid parsing across locales and countries as well as  adept handling of extraneous data in address fields.  For more information on Oracle Address Verification Server visit:  http://bit.ly/GMUE4H and http://bit.ly/GWf7U6

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• Reference Data Management and Master Data: Are Relation ?

  - by Mala Narasimharajan

  Submitted By:  Rahul Kamath  Oracle Data Relationship Management (DRM) has always been extremely powerful as an Enterprise Master Data Management (MDM) solution that can help manage changes to master data in a way that influences enterprise structure, whether it be mastering chart of accounts to enable financial transformation, or revamping organization structures to drive business transformation and operational efficiencies, or restructuring sales territories to enable equitable distribution of leads to sales teams following the acquisition of new products, or adding additional cost centers to enable fine grain control over expenses. Increasingly, DRM is also being utilized by Oracle customers for reference data management, an emerging solution space that deserves some explanation. What is reference data? How does it relate to Master Data? Reference data is a close cousin of master data. While master data is challenged with problems of unique identification, may be more rapidly changing, requires consensus building across stakeholders and lends structure to business transactions, reference data is simpler, more slowly changing, but has semantic content that is used to categorize or group other information assets – including master data – and gives them contextual value. In fact, the creation of a new master data element may require new reference data to be created. For example, when a European company acquires a US business, chances are that they will now need to adapt their product line taxonomy to include a new category to describe the newly acquired US product line. Further, the cross-border transaction will also result in a revised geo hierarchy. The addition of new products represents changes to master data while changes to product categories and geo hierarchy are examples of reference data changes.1 The following table contains an illustrative list of examples of reference data by type. Reference data types may include types and codes, business taxonomies, complex relationships & cross-domain mappings or standards. Types & Codes Taxonomies Relationships / Mappings Standards Transaction Codes Industry Classification Categories and Codes, e.g., North America Industry Classification System (NAICS) Product / Segment; Product / Geo Calendars (e.g., Gregorian, Fiscal, Manufacturing, Retail, ISO8601) Lookup Tables (e.g., Gender, Marital Status, etc.) Product Categories City à State à Postal Codes Currency Codes (e.g., ISO) Status Codes Sales Territories (e.g., Geo, Industry Verticals, Named Accounts, Federal/State/Local/Defense) Customer / Market Segment; Business Unit / Channel Country Codes (e.g., ISO 3166, UN) Role Codes Market Segments Country Codes / Currency Codes / Financial Accounts Date/Time, Time Zones (e.g., ISO 8601) Domain Values Universal Standard Products and Services Classification (UNSPSC), eCl@ss International Classification of Diseases (ICD) e.g., ICD9 à IC10 mappings Tax Rates Why manage reference data? Reference data carries contextual value and meaning and therefore its use can drive business logic that helps execute a business process, create a desired application behavior or provide meaningful segmentation to analyze transaction data. Further, mapping reference data often requires human judgment. Sample Use Cases of Reference Data Management Healthcare: Diagnostic Codes The reference data challenges in the healthcare industry offer a case in point. Part of being HIPAA compliant requires medical practitioners to transition diagnosis codes from ICD-9 to ICD-10, a medical coding scheme used to classify diseases, signs and symptoms, causes, etc. The transition to ICD-10 has a significant impact on business processes, procedures, contracts, and IT systems. Since both code sets ICD-9 and ICD-10 offer diagnosis codes of very different levels of granularity, human judgment is required to map ICD-9 codes to ICD-10. The process requires collaboration and consensus building among stakeholders much in the same way as does master data management. Moreover, to build reports to understand utilization, frequency and quality of diagnoses, medical practitioners may need to “cross-walk” mappings -- either forward to ICD-10 or backwards to ICD-9 depending upon the reporting time horizon. Spend Management: Product, Service & Supplier Codes Similarly, as an enterprise looks to rationalize suppliers and leverage their spend, conforming supplier codes, as well as product and service codes requires supporting multiple classification schemes that may include industry standards (e.g., UNSPSC, eCl@ss) or enterprise taxonomies. Aberdeen Group estimates that 90% of companies rely on spreadsheets and manual reviews to aggregate, classify and analyze spend data, and that data management activities account for 12-15% of the sourcing cycle and consume 30-50% of a commodity manager’s time. Creating a common map across the extended enterprise to rationalize codes across procurement, accounts payable, general ledger, credit card, procurement card (P-card) as well as ACH and bank systems can cut sourcing costs, improve compliance, lower inventory stock, and free up talent to focus on value added tasks. Change Management: Point of Sales Transaction Codes and Product Codes In the specialty finance industry, enterprises are confronted with usury laws – governed at the state and local level – that regulate financial product innovation as it relates to consumer loans, check cashing and pawn lending. To comply, it is important to demonstrate that transactions booked at the point of sale are posted against valid product codes that were on offer at the time of booking the sale. Since new products are being released at a steady stream, it is important to ensure timely and accurate mapping of point-of-sale transaction codes with the appropriate product and GL codes to comply with the changing regulations. Multi-National Companies: Industry Classification Schemes As companies grow and expand across geographies, a typical challenge they encounter with reference data represents reconciling various versions of industry classification schemes in use across nations. While the United States, Mexico and Canada conform to the North American Industry Classification System (NAICS) standard, European Union countries choose different variants of the NACE industry classification scheme. Multi-national companies must manage the individual national NACE schemes and reconcile the differences across countries. Enterprises must invest in a reference data change management application to address the challenge of distributing reference data changes to downstream applications and assess which applications were impacted by a given change. References 1 Master Data versus Reference Data, Malcolm Chisholm, April 1, 2006.

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• Oracle Enterprise Data Quality - Geared Up and Ready for OpenWorld 2012

  - by Mala Narasimharajan

  10 days and counting till Oracle OpenWorld 2012 is upon us.  Enterprise data quality is key to every information integration and consolidation initiative. At this year's OpenWorld, hear how Oracle Enterprise Data Quality provides the critical piece to achieving trusted, reliable master data and increases the value of data integration initiatives. Here are the different ways you can learn and experience Enterprise Data Quality at OpenWorld:  Conference sessions: Oracle Enterprise Data Quality: Product Overview and Roadmap - Monday 10/1/12, 1:45-2:45 PM - Moscone West - 3006 Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform - Wednesday 10/3/2012, 1:15-2:15 PM - Moscone West - 3000  Data Acquisition, Migration and Integration with the Oracle Enterprise Data Quality Platform - Thursday 10/4/2012, 12:45-1:45 PM - Moscone West - 3005  Hands on Labs: Introduction to Oracle Enterprise Data Quality Platform -  Monday 10/2/2012, 4:45-5:45 PM - Marriot Marquis - Salon 1/2 Demos:  Trusted Data with Oracle Enterprise Data Quality - Moscone South, Right - S-243 (note: proceed to Middleware Demo grounds) For a list of Master Data Management and Data Quality sessions and other events click here. 

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• Oracle Enterprise Data Quality: A Leader in Customer Satisfaction

  - by Mala Narasimharajan

  It’s always good to hear feedback from practitioners – the ones who are in the trenches who have experienced both the good and the bad sides of enterprise software. Gartner recently released a report which surveyed 260 data quality professionals from around the world and found that most expressed considerable satisfaction as a whole from their data quality tool vendors. However, a couple of key findings stand out which include, Datanomic (acquired by Oracle), leading the pack in terms of overall customer satisfaction among data quality tools. Read all about it right here http://bit.ly/Ay45SG

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• Oracle - A Leader in Gartner's MQ for Master Data Management for Customer Data

  - by Mala Narasimharajan

    The Gartner MQ report for Master Data Management of Customer Data Solutions is released and we're proud to say that Oracle is in the leaders' quadrant.  Here's a snippet from the report itself:  " “Oracle has a strong, though complex, portfolio of domain-specific MDM products that include prepackaged data models. Gartner estimates that Oracle now has over 1,500 licensed MDM customers, including 650 customers managing customer data. The MDM portfolio includes three products that address MDM of customer data solution needs: Oracle Fusion Customer Hub (FCH), Oracle CDH and Oracle Siebel UCM. These three MDM products are positioned for different segments of the market and Oracle is progressively moving all three products onto a common MDM technology platform..." (Gartner, Oct 18, 2012)  For more information on Oracle's solutions for customer data in Master Data Management, click here.  

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