Search Results

Search found 15928 results on 638 pages for 'oracle crm on demand depl'.

Page 1/638 | 1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >

  • [email protected] Series: CRM Analytics

    - by tony.berk
    What is the most important factor that leads to a successful CRM deployment? Is it the overall strategy, strong governance, defined processes or good data quality? Well, it's definitely a combination of all these, but the most important differentiator from our experience is Business Intelligence. Business Intelligence or Analytics is commonly mentioned as a key aspect to successful CRM and other enterprise deployments. The good news is that Oracle provides pre-built analytics dashboards, which provide real-time, actionable insight, and tools to build custom analyses. However, success with analytics, especially in a large enterprise, still requires a strong strategy, clean data for analysis, and performance. Today's [email protected] slidecast covers Oracle's strategy, architecture and key success factors for deploying CRM Analytics internally at Oracle. [email protected]: CRM Analytics Click here to learn more about Oracle CRM products and here to learn about Oracle Business Intelligence Applications. Have you read our other postings in the [email protected] Series? If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, post a comment and we'll get it on our list.

    Read the article

  • [email protected] Series: Complete Customer Intelligence

    - by tony.berk
    How do you to get sales folks to use a CRM system? Ah, the age-old question (well, at least the one that has been around for the past 10-15 years). Of course, some combination of "Carrot and Stick" always come up as possible answers. You hear talk about, "WIFM" or "What's in it For Me?" Oracle's internal implementation of Customer 360 consolidates all customer information in one place in Siebel CRM and enables the sales rep to present one-face to the customer. Additionally, Customer 360 provides customer intelligence and prospecting tools making it a darn nice "Carrot" for our sales teams to chew on. Check out today's slidecast for an overview. [email protected] - Customer 360 Click here to learn more about Siebel CRM and other Oracle CRM products and here to learn about customers using Oracle CRM. Are you enjoying the [email protected] Series? If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, let us know and we'll get it on our list.

    Read the article

  • Two Virtualization Webinars This Week

    - by chris.kawalek(at)oracle.com
    If you're interested in virtualization, be sure to catch our two free webinars this week. You'll hear directly from Oracle technologists and can ask questions in a live Q&A. Deploying Oracle VM Templates for Oracle E-Business Suite and Oracle PeopleSoft Enterprise Applications Tuesday, Feb 15, 2011 9AM Pacific Time Register Now Is your company trying to manage costs; meet or beat service level agreements and get employees up and running quickly on business-critical applications like Oracle E-Business Suite and Oracle PeopleSoft Enterprise Applications? The fastest way to get the benefits of these applications deployed in your organization is with Oracle VM Templates. Cut application deployment time from weeks to just hours or days. Attend this session for the technical details of how your IT department can deliver rapid software deployment and eliminate installation and configuration costs by providing pre-installed and pre-configured software images. Increasing Desktop Security for the Public Sector with Oracle Desktop Virtualization Thursday, Feb 17, 2011 9AM Pacific Time Register Now Security of data as it moves across desktop devices is a concern for all industries. But organizations such as law enforcement, local, state, and federal government and others have higher security ne! eds than most. A virtual desktop model, where no data is ever stored on the local device, is an ideal architecture for these organizations to deploy. Oracle's comprehensive portfolio of desktop virtualization solutions, from thin client devices, to sever side management and desktop hosting software, provide a complete solution for this ever-increasing problem.

    Read the article

  • ????!Platinum?????????Oracle Database [email protected]??????

    - by Yusuke.Yamamoto
    ?ORACLE MASTER Platinum??????????????????????????????????????????? ?????????????????????????????????PS??????????????????? 12???????????????????????????????????????? ??????????????????????18?30?~??? 4????????????????????? ????? Oracle Database ????????????????????????????????????????????????????? ???????·????????? SQL??? ??????????? ?????? ??? ???? ???? 2011?03?11?(?)18:30~20:30 ?? ORACLE MASTER Platinum ?????????Oracle Database ??????

    Read the article

  • Rapidly Deploy Oracle Applications with Oracle VM Templates

    - by monica.kumar
    Oracle today announced Oracle VM Templates for a number of Oracle Applications including Oracle E-Business Suite 12.1 Oracle's JD Edwards Enterprise One 9.0 Oracle's PeopleSoft 9.1 These Oracle VM Templates, based on Oracle Enterprise Linux, provide pre-installed and pre-configured enterprise software images that help eliminate the need to install new software from scratch, offering customers a time-saving approach to deploying a fully configured software stack. Learn more about Oracle VM Templates

    Read the article

  • Oracle Functional Testing Suite Advanced Pack for Oracle EBS Now Available

    - by Anne Carlson (Oracle Development)
    There’s new news about automated testing of E-Business Suite using the Oracle Application Testing Suite, a.k.a, “OATS”. E-Business Suite Development is pleased to announce the availability of the new Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite. The new pack, available with the latest release of Oracle Application Testing Suite (12.4.0.2), provides pre-built test components and flows to automate the in-depth testing of Oracle E-Business Suite applications. Designed for use with the Oracle Application Testing Suite and its Oracle Flow Builder capability, these pre-built components and flows can help Oracle E-Business Suite customers to significantly reduce the time and effort needed to create and maintain automated test scripts. The Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite is available now for EBS 12.1.3, and availability for EBS 12.2 is planned. Some Background on Automating Testing with Oracle Application Testing Suite and Oracle Flow Builder      Testing complex packaged applications like Oracle E-Business Suite can be time-consuming and challenging for organizations, hampering their ability to upgrade to latest releases or apply latest patches. Oracle Application Testing Suite offers organizations a unique and powerful testing platform for Oracle E-Business Suite and other Oracle applications. With the 12.3.0.1 release of Oracle Application Testing Suite, we introduced the Oracle Flow Builder testing framework and accompanying starter pack of pre-built test components and flows. The starter pack, which contains over 2000 components and 200 flows, provides broad coverage of commonly-used base functionality and is designed to jump-start the test automation effort. Using Oracle Flow Builder, even non-technical testers can create working test scripts using the pre-built components that Oracle provides. Each component represents an atomic test operation such as “create an invoice batch” or “apply an invoice hold.” Testers can assemble the pre-built components into test flows, and combine test flows with spreadsheet data to drive the testing of multiple data conditions. The Oracle Flow Builder framework allows customers to add, modify and extend the pre-built components to address new functionality and customizations of the Oracle E-Business Suite. Using Oracle Flow Builder’s component-based test generation framework instead of a traditional record/playback approach has allowed the EBS Quality Assurance team to reduce their test automation effort by 60%. E-Business Suite customers can significantly reduce their test automation effort using Oracle Application Testing Suite with Oracle Flow Builder and the pre-built test components and flows that Oracle provides. Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite Improves Test Coverage With the Oracle Application Testing Suite 12.4.0.2 and the new Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite, we are now delivering a significant number of additional test components and flows beyond those contained in the Oracle Flow Builder starter pack. These additional test components and flows provide 70-80% test coverage and enable the automation of detailed and complex test flows across the following Oracle E-Business Suite products: Oracle Asset Lifecycle Management Oracle Channel Revenue Management Oracle Discrete Manufacturing Oracle Incentive Compensation Oracle Lease and Finance Management Oracle Process Manufacturing Oracle Procurement Oracle Project Management Oracle Property Manager Oracle Service Downloads You can download the Oracle Functional Testing Suite Advanced Pack for Oracle E-Business Suite from the Oracle Technology Network. References Oracle Applications Testing Suite YouTube: Oracle Flow Builder Training YouTube: Oracle Applications Testing Suite and Flow Builder Demonstration Oracle Functional Testing Suite Advanced Pack Readme for E-Business Suite, id=1905989.1">Note 1905989.1 Related Articles Automate Testing Using Oracle Application Testing Suite with Flow Builder for E-Business Suite EBS 12.1.1 Test Starter Kit Now Available for Oracle Applications Testing Suite Oracle Application Testing Suite 9.0 Supported with Oracle E-Business Suite Using the Oracle Application Testing Suite with EBS: Interim Update #1

    Read the article

  • [email protected] Series: Sales Pipeline Visibility

    - by tony.berk
    Can you see it? Should you see it all? Who else should see it? Can their manager see it? What is it? Today's slidecast discusses the popular topic of sales pipeline visibility within a CRM application and how Oracle implemented visibility in our global implementation of Siebel CRM. This post is next in the [email protected] Series, which discusses Oracle's internal use of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand. Oracle's requirements include a variety of different organizations, roles and responsibilities. Oracle's Applications IT CRM Systems team, responsible for deploying Siebel CRM within Oracle, implemented a number of creative solutions to address the requirements, and they are shared in the slidecast. [email protected] - Sales Pipeline Visibility Click here to learn more about Oracle CRM products and here to learn about other customers using Oracle CRM products. We want to hear from you! If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, let us know and we'll get it on our list. In the meantime, enjoy today's update on the [email protected] series.

    Read the article

  • Oracle Announces New Oracle Exastack Program for ISV Partners

    - by pfolgado
    Oracle Exastack Program Enables ISV Partners to Leverage a Scalable, Integrated Infrastructure to Deliver Their Applications Tuned and Optimized for High-Performance News Facts Enabling Independent Software Vendors (ISVs) and other members of Oracle Partner Network (OPN) to rapidly build and deliver faster, more reliable applications to end customers, Oracle today introduced Oracle Exastack Ready, available now, and Oracle Exastack Optimized, available in fall 2011 through OPN. The Oracle Exastack Program focuses on helping ISVs run their solutions on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud -- integrated systems in which the software and hardware are engineered to work together. These products provide partners with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Leveraging the new Oracle Exastack Program in which applications can qualify as Oracle Exastack Ready or Oracle Exastack Optimized, partners can use available OPN resources to optimize their applications to run faster and more reliably -- providing increased performance to their end users. By deploying their applications on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud, ISVs can reduce the cost, time and support complexities typically associated with building and maintaining a disparate application infrastructure -- enabling them to focus more on their core competencies, accelerating innovation and delivering superior value to customers. After qualifying their applications as Oracle Exastack Ready, partners can note to customers that their applications run on and support Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud component products including Oracle Solaris, Oracle Linux, Oracle Database and Oracle WebLogic Server. Customers can be confident when choosing a partner's Oracle Exastack Optimized application, knowing it has been tuned by the OPN member on Oracle Exadata Database Machine or Oracle Exalogic Elastic Cloud with a goal of delivering optimum speed, scalability and reliability. Partners participating in the Oracle Exastack Program can also leverage their Oracle Exastack Ready and Oracle Exastack Optimized applications to advance to Platinum or Diamond level in OPN. Oracle Exastack Programs Provide ISVs a Reliable, High-Performance Application Infrastructure With the Oracle Exastack Program ISVs have several options to qualify and tune their applications with Oracle Exastack, including: Oracle Exastack Ready: Oracle Exastack Ready provides qualifying partners with specific branding and promotional benefits based on their adoption of Oracle products. If a partner application supports the latest major release of one of these products, the partner may use the corresponding logo with their product marketing materials: Oracle Solaris Ready, Oracle Linux Ready, Oracle Database Ready, and Oracle WebLogic Ready. Oracle Exastack Ready is available to OPN members at the Gold level or above. Additionally, OPN members participating in the program can leverage their Oracle Exastack Ready applications toward advancement to the Platinum or Diamond levels in the OPN Specialized program and toward achieving Oracle Exastack Optimized status. Oracle Exastack Optimized: When available, for OPN members at the Gold level or above, Oracle Exastack Optimized will provide direct access to Oracle technical resources and dedicated Oracle Exastack lab environments so OPN members can test and tune their applications to deliver optimal performance and scalability on Oracle Exadata Database Machine or Oracle Exalogic Elastic Cloud. Oracle Exastack Optimized will provide OPN members with specific branding and promotional benefits including the use of the Oracle Exastack Optimized logo. OPN members participating in the program will also be able to leverage their Oracle Exastack Optimized applications toward advancement to Platinum or Diamond level in the OPN Specialized program. Oracle Exastack Labs and ISV Enablement: Dedicated Oracle Exastack lab environments and related technical enablement resources (including Guided Learning Paths and Boot Camps) will be available through OPN for OPN members to further their knowledge of Oracle Exastack offerings, and qualify their applications for Oracle Exastack Optimized or Oracle Exastack Ready. Oracle Exastack labs will be available to qualifying OPN members at the Gold level or above. Partners are eligible to participate in the Oracle Exastack Ready program immediately, which will help them meet the requirements to attain Oracle Exastack Optimized status in the future. Guidelines for Oracle Exastack Optimized, as well as Oracle Exastack Labs will be available in fall 2011. Supporting Quotes "In order to effectively differentiate their software applications in the marketplace, ISVs need to rapidly deliver new capabilities and performance improvements," said Judson Althoff, Oracle senior vice president of Worldwide Alliances and Channels and Embedded Sales. "With Oracle Exastack, ISVs have the ability to optimize and deploy their applications with a complete, integrated and cloud-ready infrastructure that will help them accelerate innovation, unlock new features and functionality, and deliver superior value to customers." "We view performance as absolutely critical and a key differentiator," said Tom Stock, SVP of Product Management, GoldenSource. "As a leading provider of enterprise data management solutions for securities and investment management firms, with Oracle Exadata Database Machine, we see an opportunity to notably improve data processing performance -- providing high quality 'golden copy' data in a reduced timeframe. Achieving Oracle Exastack Optimized status will be a stamp of approval that our solution will provide the performance and scalability that our customers demand." "As a leading provider of Revenue Intelligence solutions for telecommunications, media and entertainment service providers, our customers continually demand more readily accessible, enriched and pre-analyzed information to minimize their financial risks and maximize their margins," said Alon Aginsky, President and CEO of cVidya Networks. "Oracle Exastack enables our solutions to deliver the power, infrastructure, and innovation required to transform our customers' business operations and stay ahead of the game." Supporting Resources Oracle PartnerNetwork (OPN) Oracle Exastack Oracle Exastack Datasheet Judson Althoff blog Connect with the Oracle Partner community at OPN on Facebook, OPN on LinkedIn, OPN on YouTube, or OPN on Twitter

    Read the article

  • [email protected] Series: Showcasing Innovation with Oracle Customer Hub

    - by tony.berk
    When is having too many customers a challenge? It is not something too many people would complain about. But from a data perspective, one challenge is to keep each customer's data consistent across multiple enterprise systems such as CRM, ERP, and all of your other related applications. Buckle your seat belts, we are going a bit technical today... If you have ever tried it, you know it isn't easy. If you haven't, don't go there alone! Customer data integration projects are challenging and, depending on the environment, require sharp, innovative people to succeed. Want to hear from some guys who have done it and succeeded? Here is an interview with Dan Lanir and Afzal Asif from Oracle's Applications IT CRM Systems group on implementing Oracle Customer Hub and innovation. For more interesting discussions on innovation, check out the Oracle Innovation Showcase.

    Read the article

  • 26 Days: Countdown to Oracle OpenWorld 2012

    - by Michael Snow
    Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links:  Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way.  CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.  --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶  ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

    Read the article

  • Customer Insight. Trend, Modelli e Tecnologie di Successo nel CRM di ultima generazione

    - by antonella.buonagurio(at)oracle.com
    Lo scorso 27 gennaio a Roma si è tenuta la 3° tappa del CRM On Demand Roadshow. L'iniziativa è stata un un momento di incontro e confronto tra Direttori Marketing, esperti di CRM e Direttori Sales, sui nuovi trend del marketing relazionale.   Grazie altri interventi di ItalTBS, Bricofer, Renault Italia, Avis,  IRCCS, San Raffale e con la moderazione del Prof. Maurizio Mesenzani  si sono condivise idee, esperienze, riflessioni sugli strumenti che ad oggi si sono dimostrati essere i  più efficaci per individuare i bisogni del cliente, trasformare i clienti potenziali in clienti soddisfatti, creare engagement. Continua a leggere per vedere le presentazioni

    Read the article

  • Oracle Announces Oracle Cloud Office and Oracle Open Office 3.3

    - by Harald Behnke
    Oracle today introduced Oracle Cloud Office and Oracle Open Office 3.3, two complete, open standards-based office productivity suites for the desktop, web and mobile devices - helping users significantly improve productivity, reduce costs and achieve greater innovation across the enterprise.(View image)Oracle Cloud Office 1.0 is a web and mobile office suite that enables web 2.0-style collaboration and mobile document access. Compatibility with Microsoft Office and integration with Oracle Open Office enable rich and seamless offline editing of complex presentations, text and spreadsheet documents. Oracle Open Office 3.3 includes new enterprise connectors to Oracle Business Intelligence, Oracle E-Business Suite, other Oracle Applications and Microsoft Sharepoint, to allow for fast, seamless integration into existing enterprise software stacks. In addition, it adds increased stability, compatibility and performance at up to five times lower license cost compared to Microsoft Office. Based on the Open Document Format (ODF) and open web standards, Oracle Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and modern web 2.0 publishing. The Oracle Office APIs and open standards-based approach provides IT users with flexibility, lower short and long-term costs and freedom from vendor lock-in - enabling organizations to build a complete Open Standard Office Stack. If you're interested to learn more, read our today's press release or visit oracle.com/office.

    Read the article

  • Oracle ADF Coverage at OOW

    - by Frank Nimphius
    Below is the schedule for all ADF related sessions at a glance. Note the Meet and greet session added for Wednesday Octiber 3rd from 4.30 pm to 5:30. Oracle ADF and Fusion Development General Session Mon 1 Oct, 2012 Time Title Location 10:45 AM - 11:45 AM General Session: The Future of Development for Oracle Fusion—From Desktop to Mobile to Cloud Marriott Marquis - Salon 8 12:15 PM - 1:15 PM General Session: Extend Oracle Fusion Apps to Tablets/Smartphones with Oracle Mobile Technology Moscone West - 3014 1:45 PM - 2:45 PM General Session: Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies Moscone West - 3002/3004 4:45 PM - 5:45 PM General Session: Building Mobile Applications with Oracle Cloud Moscone West - 2002/2004 Conference Session Mon 1 Oct, 2012 Time Title Location 12:15 PM - 1:15 PM Understanding Oracle ADF and Its Role in Oracle Fusion Moscone South - 306 1:45 PM - 2:45 PM Building Performant Oracle ADF Business Components to Meet Tomorrow’s Needs Marriott Marquis - Golden Gate C3 3:15 PM - 4:15 PM End-to-End Oracle ADF Development in Eclipse Marriott Marquis - Golden Gate C3 4:45 PM - 5:45 PM Classic Mistakes with Oracle Application Development Framework Marriott Marquis - Salon 7 Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM One Size Doesn’t Fit All: Oracle ADF Architecture Fundamentals Marriott Marquis - Golden Gate C2 10:15 AM - 11:15 AM Oracle Business Process Management/Oracle ADF Integration Best Practices Marriott Marquis - Golden Gate C3 11:45 AM - 12:45 PM Mobile-Enable Oracle Fusion Middleware and Enterprise Applications with Oracle ADF Moscone South - 306 11:45 AM - 12:45 PM Secrets of Successful Projects with Oracle Application Development Framework Marriott Marquis - Golden Gate C2 1:15 PM - 2:15 PM Develop On-Device iPhone and iPad Apps Without Writing Any Objective-C Code Marriott Marquis - Golden Gate C2 1:15 PM - 2:15 PM BPM, SOA, and Oracle ADF Combined: Patterns Learned from Oracle Fusion Applications Moscone West - 3003 1:15 PM - 2:15 PM The Future of Forms Is … Oracle Forms (and Friends) Moscone South - 306 5:00 PM - 6:00 PM Best Practices for Integrating SOAP and REST Service into Oracle ADF Marriott Marquis - Golden Gate C2 Wed 3 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Mobile Apps for Oracle E-Business Suite with Oracle ADF Mobile and Oracle SOA Suite Moscone West - 3001 10:15 AM - 11:15 AM Visualize This! Best Practices for Data Visualization in Desktop and Mobile Apps Marriott Marquis - Golden Gate C3 10:15 AM - 11:15 AM Set Up Your Oracle ADF Project and Development Team for Productivity: Seven Essential Tips Marriott Marquis - Golden Gate C2 11:45 AM - 12:45 PM How to Migrate an Oracle Forms Application to Oracle ADF Marriott Marquis - Golden Gate C2 1:15 PM - 2:15 PM Oracle ADF: Lessons Learned in Real-World Implementations Moscone South - 309 3:30 PM - 4:30 PM Oracle ADF Implementations Around the Globe: Best Practices Marriott Marquis - Golden Gate C2 3:30 PM - 4:30 PM Oracle Developer Cloud Services Marriott Marquis - Salon 7 4:30 PM - 5:30 PM Oracle JDeveloper and Oracle ADF: What’s New Hilton San Francisco - Continental Ballroom 5 5:00 PM - 6:00 PM Mobile Solutions for Oracle E-Business Suite Applications: Technical Insight Moscone West - 2020 5:00 PM - 6:00 PM Extending Social into Enterprise Applications and Business Processes Marriott Marquis - Golden Gate C3 5:00 PM - 6:00 PM The Tie That Binds: An Introduction to Oracle ADF Bindings Marriott Marquis - Golden Gate C2 Thur 4 Oct, 2012 Time Title Location 11:15 AM - 12:15 PM Using Oracle ADF with Oracle E-Business Suite: The Full Integration View Moscone West - 3003 11:15 AM - 12:15 PM Deep Dive into Oracle ADF: Advanced Techniques Marriott Marquis - Golden Gate C2 12:45 PM - 1:45 PM Monitor, Analyze, and Troubleshoot Your Oracle ADF Application Marriott Marquis - Golden Gate C2 2:15 PM - 3:15 PM Oracle WebCenter Portal: Creating and Using Content Presenter Templates Marriott Marquis - Golden Gate C2 HOL (Hands-on Lab) Mon 1 Oct, 2012 Time Title Location 10:45 AM - 11:45 AM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 1:45 PM - 2:45 PM Build Mobile Applications for Oracle E-Business Suite Marriott Marquis - Salon 10A 3:15 PM - 4:15 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 3:15 PM - 4:15 PM Introduction to Oracle ADF: Hands-on Lab Marriott Marquis - Salon 3/4 4:45 PM - 5:45 PM Application Lifecycle Management with Oracle JDeveloper: Hands-on Lab Marriott Marquis - Salon 3/4 Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 5:00 PM - 6:00 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A Wed 3 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Introduction to Oracle ADF: Hands-on Lab Marriott Marquis - Salon 3/4 11:45 AM - 12:45 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 1:15 PM - 2:15 PM Build Mobile Applications for Oracle E-Business Suite Marriott Marquis - Salon 10A 3:30 PM - 4:30 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 5:00 PM - 6:00 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A Thur 4 Oct, 2012 Time Title Location 11:15 AM - 12:15 PM Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile: Hands-on Lab Marriott Marquis - Salon 10A 11:15 AM - 12:15 PM Introduction to Oracle ADF: Hands-on Lab Marriott Marquis - Salon 3/4 12:45 PM - 1:45 PM Oracle ADF for Java EE Developers with Oracle Enterprise Pack for Eclipse Marriott Marquis - Salon 3/4 BOF (Birds-of-a-Feather) Mon 1 Oct, 2012 Time Title Location 6:15 PM - 7:00 PM How to Get Started with Oracle ADF Marriott Marquis - Club Room 7:15 PM - 8:00 PM Building Next-Generation Applications with Oracle ADF and Oracle BPM Marriott Marquis - Golden Gate C3 7:15 PM - 8:00 PM The Future of Oracle Forms: Upgrade, Modernize, or Migrate? Marriott Marquis - Golden Gate C2 7:15 PM - 8:00 PM Oracle ADF Faces: One Site for Many Devices Marriott Marquis - Golden Gate C1 - User Group Forum (Sunday Only) Sun 30 Sept, 2012 Time Title Location 9:00 AM - 10:00 AM Oracle ADF Immersion: How an Oracle Forms Developer Immersed Himself in the Oracle ADF World Moscone South - 305 10:15 AM - 11:15 AM Deploy with Joy: Using Hudson to Build and Deploy Your Oracle ADF Applications Moscone South - 305 11:30 AM - 12:30 PM ADF EMG User Group: A Peek into the Oracle ADF Architecture of Oracle Fusion Applications Moscone South - 305 12:45 PM - 3:45 PM ADF EMG User Group: Oracle Fusion Middleware Live Application Development Demo Moscone South - 305 3:15 PM - 4:15 PM Mobile Development with Oracle JDeveloper and Oracle ADF Moscone West - 2010 Demos Demo Location Developer Moscone North, Upper Lobby - N-002 Oracle ADF Mobile Development Moscone North, Upper Lobby - N-001 Oracle Eclipse Projects Hilton San Francisco, Grand Ballroom - HHJ-008 Oracle Enterprise Pack for Eclipse Moscone South, Right - S-208 Oracle JDeveloper and Oracle ADF Moscone South, Right - S-207 Exhibits 0 Exhibitor Location Accenture Moscone South - 1813 Moscone South - 2221 Infosys Moscone South - 1701 Moscone South - SMR-005 Innowave Technology Moscone South - 2309 ODTUG Moscone West, Level 2 Lobby - Kiosk in the User Groups Pavilion Oracle ADF Developers Meet Up Wednesday, Oct 03 Time Activity Location 4:30 PM - 5:30 PM Stop by the OTN Lounge and meet other Oracle ADF & Fusion developers as well as product managers and engineers who work on Oracle ADF, ADF Mobile and ADF Essentials. Feedback and questions welcome, or simply stop by and say ‘hi!’ and enjoy free beer. OTN Lounge

    Read the article

  • [email protected] Series: Web Marketing Integration

    - by tony.berk
    Who is visiting your website? How did they get there? Was it from a search engine? Email campaign? Are they downloading whitepapers, datasheets, presentations, software? Are they interested in attending one of your marketing events? Are you capturing these leads or which marketing campaign generated the lead? There are a lot of questions related to traffic on a website, and the answers to those questions can be found in your CRM system. Visitors who download marketing collateral are potential leads, so it is important to capture who they are, how they got there, where they went on the website and what they are looking for. Today's [email protected] slidecast discusses how Oracle uses Siebel CRM to plan and execute marketing campaigns on our website, www.oracle.com, and capture the key information about who is downloading content or interested in attending one of our marketing events. The responses are captured, qualified, and if appropriate, a lead is generated. It all happens in Siebel CRM. [email protected] Series: Web Marketing Integration Click here to learn more about Oracle CRM products and here to learn about other customers using Oracle CRM. Are you enjoying the [email protected] Series? If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

    Read the article

  • DundeeWealth Selects Oracle CRM On Demand as Core Platform

    - by andrea.mulder
    "Oracle CRM On Demand enhances our existing Oracle platform, providing an integrated solution with incredible flexibility, mobility, agility and lowered total cost of ownership," said To Anh Tran, Senior Vice President of Business Transformation and Technology at DundeeWealth Inc. "Using Oracle as a partner in the expansion of DundeeWealth's CRM processes reinforces our client-centric approach to customer service and we believe it gives us a competitive advantage. As we begin our deployment, we are confident that Oracle is with us every step of the way." Click here to read more about more about DundeeWealth's plans.

    Read the article

  • What Should You Look for In a CRM Demo?

    - by charles.knapp
    I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

    Read the article

  • Oracle Launches Something Cool for CRM

    - by andrea.mulder
    By Esteban Kolsky, CRM Intelligence and Strategy, March 31 Remember CRM? That stuff we used to do before Social CRM? The stuff that most people still do and need to continue to improve? Oracle does. Today they announced three CRM things: Siebel OnDemand release 17 with some clever life sciences complements, additions to the Oracle eBusiness Suite, and the Social Services Suite for Governments (part of a Siebel 8.2 release). I used to cover CRM and Government in a past life and I know that Social Services delivery is very complicated. For additional insights, read here.

    Read the article

  • ??ORACLE(?):PMON Release Lock

    - by Liu Maclean(???)
    ?????Oracle????????????PMON???????,??????ORACLE PROCESS,??cleanup dead process????release enqueue lock ,???cleanup latch? ????????????????, ????????????Pmon cleanup dead process?release lock??????????? ??Oracle=> MicroOracle, Maclean???????????Oracle behavior: SQL> select * from v$version; BANNER -------------------------------------------------------------------------------- Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production PL/SQL Release 11.2.0.3.0 - Production CORE    11.2.0.3.0      Production TNS for Linux: Version 11.2.0.3.0 - Production NLSRTL Version 11.2.0.3.0 - Production SQL> select * from global_name; GLOBAL_NAME -------------------------------------------------------------------------------- www.oracledatabase12g.com SQL> select pid,program  from v$process;        PID PROGRAM ---------- ------------------------------------------------          1 PSEUDO          2 [email protected]oracle.com (PMON)          3 [email protected]oracle.com (PSP0)          4 [email protected]oracle.com (VKTM)          5 [email protected]oracle.com (GEN0)          6 [email protected]oracle.com (DIAG)          7 [email protected]oracle.com (DBRM)          8 [email protected]oracle.com (PING)          9 [email protected]oracle.com (ACMS)         10 [email protected]oracle.com (DIA0)         11 [email protected]oracle.com (LMON)         12 [email protected]oracle.com (LMD0)         13 [email protected]oracle.com (LMS0)         14 [email protected]oracle.com (RMS0)         15 [email protected]oracle.com (LMHB)         16 [email protected]oracle.com (MMAN)         17 [email protected]oracle.com (DBW0)         18 [email protected]oracle.com (LGWR)         19 [email protected]oracle.com (CKPT)         20 [email protected]oracle.com (SMON)         21 [email protected]oracle.com (RECO)         22 [email protected]oracle.com (RBAL)         23 [email protected]oracle.com (ASMB)         24 [email protected]oracle.com (MMON)         25 [email protected]oracle.com (MMNL)         26 [email protected]oracle.com (MARK)         27 [email protected]oracle.com (D000)         28 [email protected]oracle.com (SMCO)         29 [email protected]oracle.com (S000)         30 [email protected]oracle.com (LCK0)         31 [email protected]oracle.com (RSMN)         32 [email protected]oracle.com (TNS V1-V3)         33 [email protected]oracle.com (W000)         34 [email protected]oracle.com (TNS V1-V3)         35 [email protected]oracle.com (TNS V1-V3)         37 [email protected]oracle.com (ARC0)         38 [email protected]oracle.com (ARC1)         40 [email protected]oracle.com (ARC2)         41 [email protected]oracle.com (ARC3)         43 [email protected]oracle.com (GTX0)         44 [email protected]oracle.com (RCBG)         46 [email protected]oracle.com (QMNC)         47 [email protected]oracle.com (TNS V1-V3)         48 [email protected]oracle.com (TNS V1-V3)         49 [email protected]oracle.com (Q000)         50 [email protected]oracle.com (Q001)         51 [email protected]oracle.com (GCR0) SQL> drop table maclean; Table dropped. SQL> create table maclean(t1 int); Table created. SQL> insert into maclean values(1); 1 row created. SQL> commit; Commit complete. ?????????, ?????????:PID=2  PMONPID=11 LMONPID=18 LGWRPID=20 SMONPID=12 LMD ??????2???”enq: TX – row lock contention”?????,???KILL??????,??????PMON?recover dead process?release TX lock: PROCESS A: QL> select addr,spid,pid from v$process where addr = ( select paddr from v$session where sid=(select distinct sid from v$mystat)); ADDR             SPID                            PID ---------------- ------------------------ ---------- 00000000BD516B80 17880                            46 SQL> select distinct sid from v$mystat;        SID ----------         22 SQL> update maclean set t1=t1+1; 1 row updated. PROCESS B SQL> select addr,spid,pid from v$process where addr = ( select paddr from v$session where sid=(select distinct sid from v$mystat)); ADDR             SPID                            PID ---------------- ------------------------ ---------- 00000000BD515AD0 17908                            45 SQL> update maclean set t1=t1+1; HANG.............. PROCESS B ??"enq: TX – row lock contention"?HANG? ????PROCESS C?? ?SMON?10500 event trace ??PMON?KST TRACE: SQL> set linesize 200 pagesize 1400 SQL> select * from v$lock where sid=22; ADDR             KADDR                   SID TY        ID1        ID2      LMODE    REQUEST      CTIME      BLOCK ---------------- ---------------- ---------- -- ---------- ---------- ---------- ---------- ---------- ---------- 00000000BDCD7618 00000000BDCD7670         22 AE        100          0          4          0         48          2 00007F63268A9E28 00007F63268A9E88         22 TM      77902          0          3          0         32          2 00000000B9BB4950 00000000B9BB49C8         22 TX     458765        892          6          0         32          1 PROCESS A holde?ENQUEUE LOCK??? AE?TM?TX SQL> alter system switch logfile; System altered. SQL> alter system checkpoint; System altered. SQL> alter system flush buffer_cache; System altered. SQL> alter system set "_trace_events"='10000-10999:255:2,20,33'; System altered. SQL> ! kill -9 17880 KILL PROCESS A ???PROCESS B??update ?PMON ? PROCESS B ?errorstack ?KST TRACE????? SQL> oradebug setorapid 2; Oracle pid: 2, Unix process pid: 17533, image: [email protected]oracle.com (PMON) SQL> oradebug dump errorstack 4; Statement processed. SQL> oradebug tracefile_name /s01/orabase/diag/rdbms/vprod/VPROD1/trace/VPROD1_pmon_17533.trc SQL> oradebug setorapid 45; Oracle pid: 45, Unix process pid: 17908, image: [email protected]oracle.com (TNS V1-V3) SQL> oradebug dump errorstack 4; Statement processed. SQL>oradebug tracefile_name /s01/orabase/diag/rdbms/vprod/VPROD1/trace/VPROD1_ora_17908.trc ??PMON? KST TRACE: 2012-05-18 10:37:34.557225 :8001ECE8:db_trace:[email protected]:ktugru(): [10444:2:1] next rollback uba: 0x00000000.0000.00 2012-05-18 10:37:34.557382 :8001ECE9:db_trace:[email protected]:ksl_update_post_stats(): [10005:2:1] KSL POST SENT postee=18 num=4 loc='ksa2.h LINE:285 ID:ksasnd' id1=0 id2=0 name=   type=0 2012-05-18 10:37:34.557514 :8001ECEA:db_trace:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: release TX-0007000d-0000037c mode=X 2012-05-18 10:37:34.558819 :8001ECF0:db_trace:[email protected]:ksl_update_post_stats(): [10005:2:1] KSL POST SENT postee=45 num=5 loc='kji.h LINE:3418 ID:kjata: wake up enqueue owner' id1=0 id2=0 name=   type=0 2012-05-18 10:37:34.559047 :8001ECF8:db_trace:[email protected]:ksl_update_post_stats(): [10005:2:1] KSL POST SENT postee=12 num=6 loc='kjm.h LINE:1224 ID:kjmpost: post lmd' id1=0 id2=0 name=   type=0 2012-05-18 10:37:34.559271 :8001ECFC:db_trace:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: SUCCESS 2012-05-18 10:37:34.559291 :8001ECFD:db_trace:[email protected]:ktudnx(): [10813:2:1] ktudnx: dec cnt xid:7.13.892 nax:0 nbx:0 2012-05-18 10:37:34.559301 :8001ECFE:db_trace:[email protected]:ktuabt(): [10444:2:1] ABORT TRANSACTION - xid: 0x0007.00d.0000037c 2012-05-18 10:37:34.559327 :8001ECFF:db_trace:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: release TM-0001304e-00000000 mode=SX 2012-05-18 10:37:34.559365 :8001ED00:db_trace:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: SUCCESS 2012-05-18 10:37:34.559908 :8001ED01:db_trace:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: release AE-00000064-00000000 mode=S 2012-05-18 10:37:34.559982 :8001ED02:db_trace:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: SUCCESS 2012-05-18 10:37:34.560217 :8001ED03:db_trace:[email protected]:ksfdfods(): [10298:2:1] ksfdfods:fob=0xbab87b48 aiopend=0 2012-05-18 10:37:34.560336 :GSIPC:[email protected]:kjcsombdi(): GSIPC:SOD: 0xbc79e0c8 action 3 state 0 chunk (nil) regq 0xbc79e108 batq 0xbc79e118 2012-05-18 10:37:34.560357 :GSIPC:[email protected]:kjcsombdi(): GSIPC:SOD: exit cleanup for 0xbc79e0c8 rc: 1, loc: 0x303 2012-05-18 10:37:34.560375 :8001ED04:db_trace:[email protected]:kssdch(): [10809:2:1] kssdch(0xbd516b80 = process, 3) 1 0 exit 2012-05-18 10:37:34.560939 :8001ED06:db_trace:[email protected]:kmmlrl(): [10257:2:1] KMMLRL: Entering: flg(0x0) rflg(0x4) 2012-05-18 10:37:34.561091 :8001ED07:db_trace:[email protected]:kmmlrl_process_events(): [10257:2:1] KMMLRL: Events: succ(3) wait(0) fail(0) 2012-05-18 10:37:34.561100 :8001ED08:db_trace:[email protected]:kmmlrl(): [10257:2:1] KMMLRL: Reg/update: flg(0x0) rflg(0x4) 2012-05-18 10:37:34.563325 :8001ED0B:db_trace:[email protected]:kmmlrl(): [10257:2:1] KMMLRL: Update: ret(0) 2012-05-18 10:37:34.563335 :8001ED0C:db_trace:[email protected]:kmmlrl(): [10257:2:1] KMMLRL: Exiting: flg(0x0) rflg(0x4) 2012-05-18 10:37:34.563354 :8001ED0D:db_trace:[email protected]:kslwtbctx(): [10005:2:1] KSL WAIT BEG [pmon timer] 300/0x12c 0/0x0 0/0x0 wait_id=78 seq_num=79 snap_id=1 PMON??dead process A??????????TX Lock:ksqrcl: release TX-0007000d-0000037c mode=X ?????Post Process B,??Process B ?acquire?TX lock???????:KSL POST SENT postee=45 num=5 loc=’kji.h LINE:3418 ID:kjata: wake up enqueue owner’ id1=0 id2=0 name=   type=0 Process [email protected]:ksliwat(): [10005:45:151] KSL POST RCVD poster=2 num=5 loc=’kji.h LINE:3418 ID:kjata: wake up enqueue owner’ id1=0 id2=0 name=   type=0 fac#=3 posted=0×3 may_be_posted=1kslwtbctx(): [10005:45:151] KSL WAIT BEG [latch: ges resource hash list] 3162668560/0xbc827e10 91/0x5b 0/0×0 wait_id=14 seq_num=15 snap_id=1kslwtectx(): [10005:45:151] KSL WAIT END [latch: ges resource hash list] 3162668560/0xbc827e10 91/0x5b 0/0×0 wait_id=14 seq_num=15 snap_id=1 ?RAC????POST LMD(lock Manager)??,????????GES??:2012-05-18 10:37:34.559047 :8001ECF8:db_trace:[email protected]:ksl_update_post_stats(): [10005:2:1] KSL POST SENT postee=12 num=6 loc=’kjm.h LINE:1224 ID:kjmpost: post lmd’ id1=0 id2=0 name=   type=0 ??ksqrcl: release TX????????:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: SUCCESS ??PMON abort Process A???Transaction2012-05-18 10:37:34.559291 :8001ECFD:db_trace:[email protected]:ktudnx(): [10813:2:1] ktudnx: dec cnt xid:7.13.892 nax:0 nbx:02012-05-18 10:37:34.559301 :8001ECFE:db_trace:[email protected]:ktuabt(): [10444:2:1] ABORT TRANSACTION – xid: 0×0007.00d.0000037c ??Process A?????maclean??TM lock:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: release TM-0001304e-00000000 [email protected]:ksqrcli(): [10704:2:1] ksqrcl: SUCCESS ??Process A?????AE ( Prevent Dropping an edition in use) lock:[email protected]:ksqrcli(): [10704:2:1] ksqrcl: release AE-00000064-00000000 [email protected]:ksqrcli(): [10704:2:1] ksqrcl: SUCCESS ??cleanup process [email protected]:kjcsombdi(): GSIPC:SOD: 0xbc79e0c8 action 3 state 0 chunk (nil) regq 0xbc79e108 batq 0xbc79e118GSIPC:[email protected]:kjcsombdi(): GSIPC:SOD: exit cleanup for 0xbc79e0c8 rc: 1, loc: 0×[email protected]:kssdch(): [10809:2:1] kssdch(0xbd516b80 = process, 3) 1 0 exit 0xbd516b80??PROCESS A ?paddr ???? kssdch???????? ??process???state object SO KSS: delete children of state obj. PMON ??kmmlrl()????instance goodness??update for session drop deltakmmlrl(): [10257:2:1] KMMLRL: Entering: flg(0×0) rflg(0×4)kmmlrl_process_events(): [10257:2:1] KMMLRL: Events: succ(3) wait(0) fail(0)kmmlrl(): [10257:2:1] KMMLRL: Reg/update: flg(0×0) rflg(0×4)kmmlrl(): [10257:2:1] KMMLRL: Update: ret(0)kmmlrl(): [10257:2:1] KMMLRL: Exiting: flg(0×0) rflg(0×4) ????????PMON???? 3s???”pmon timer”??kslwtbctx(): [10005:2:1] KSL WAIT BEG [pmon timer] 300/0x12c 0/0×0 0/0×0 wait_id=78 seq_num=79 snap_id=1

    Read the article

  • Oracle????????????????????????~????????????????????

    - by Yusuke.Yamamoto
    RDBMS ???????·????????????????????????????????????????????????????????????????????????? ????????Oracle ?????????????????????????????????? Oracle Database ???????????????????????????????? ????????????????????? ????Oracle???????????????????????????????????????????????????????????????????????????? ?????????????? Oracle Database ???????????????????????? ??????????????????????????????????2????????????? 1. ??????(Query Transformation) Query Transformation ???????SQL??????????????????SQL????????????????????? Query Transformation ???Predicate Transformation ? Common Sub-expression Elimination (CSE), Order-BY Elimination (OBYE), Outer Join Elimination (OJE), Simple View Meging (SVM), Predicate Move around (PM), Complex View Merging (CVM), Sub-query Unnesting (SU), Join Predicate Push Down (JPPD) ???? OR Expansion, Star Transformation (ST) ????????????? ···???????????????????????????????????????????????????? Predicate Transformation ?????? Transitive Predicate Generation ????????????? ?????????????SQL???deptno ? 10 ????????????????????????????? select e.ename, d.loc from emp e, dept d where e.deptno=d.deptno and e.deptno=10; ???????????????emp ??? deptno=10 ??????????????dept ??? d.deptno=10 ??????????????????? emp ?? deptno=10 ????????????????????emp ?? deptno=10 ??????10???????10? dept ????????????dept ??20???????????????????????10?*20?=200?????(??????????·?????????)? ??SQL?? Transitive Predicate Generation ??????SQL????????????????? select e.ename, d.location from emp e, dept d where e.deptno=d.deptno and e.deptno=10 and d.deptno=10; ^^^^^^^^^^^ ??????dept ?????? deptno=10 ??????????????????????????10?*1?=10(dept.deptno ?unique????)?1/20????????????????1/20????????????????10??????????30???????????????Query Transformation ???????????????????????????? ?:??????????? dept ?? 1-row table ??????dept ?? driving ???(Outer Table)??? emp ?? probe ???(Inner Table)????????????1?*10?=10 ????????????????????????????????????????????????????????1/20????????????? ?????? Query Transformation ??????SQL????????????????????????????????? Transformation ??????????????????????????????????? 2. ????·????(Access Path Analysis) Access Path Analysis ??Query Transformation ??SQL????????????(Access Path)?????????(Join Method)?????(Join Order)?????????? ??????????????????(FTS)?ROWID?????????????????????????????·?????(Nested Loop Join)???????(Hash Join)????/?????(Sort Merge Join)????????????????????????????????????????????????????????????????????????? Oracle Database ????????? Query Transformation ???? Logical Optimizer?Access Path Analysis ???? Physical Optimizer ????????? ??????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????? Oracle Database ????????????????????? "Oracle ????????" ?????????? Sustaining Engineering?? ?(??? ???) ???????????????? Sustaining Engineering ????????????????????????Oracle Database ???????????????????????? ?????????????????????Ruby????????????????????????? Oracle????????????????????????! Oracle????????????? Oracle????????????????????????

    Read the article

  • [email protected] Series: Forecasting

    - by tony.berk
    What do you trust more: the weather forecast or your sales forecast? I hope the answer is your sales forecast! Either way, would your sales forecast be more accurate if sales management had visibility into what the sales reps are forecasting and what has changed since the last forecast? What if management could adjust forecasts for accuracy based on analytic tools? Today's slidecast discusses sales forecasting and how Oracle implemented forecasting in our global implementation of Siebel CRM, including the steps involved to roll up the forecast. [email protected] - Forecasting Click here to learn more about Oracle CRM products and here to learn about other customers using Oracle CRM. Are you enjoying the [email protected] Series? If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, let us know and we'll get it on our list.

    Read the article

  • CRM at Oracle Series: Email Marketing

    - by tony.berk
    Anyone doubt that companies are sending more and more emails out to their existing customers and prospects? Effective email marketing requires a scalable platform which integrates with your CRM system. The email marketing system should also have key capabilities to ensure your maximizing your investment such as handling email bounces and click thru, tracking open messages and adhering to customer opt out and other personalization options. As part of the "CRM at Oracle" series, we've discussed other marketing topics including web marketing integration, real-time decisions and marketing business intelligence. Today's "CRM at Oracle" slidecast discusses how Oracle replaced a number of legacy "bulk" email systems with Siebel Email Marketing and is taking advantage of key functionality and integration to other Siebel CRM components. CRM at Oracle: Email Marketing Click here to learn more about Siebel Email Marketing and other Siebel Marketing products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

    Read the article

  • CRM Magazine: Customer-Facing Life Sciences CRM

    - by charles.knapp
    "The Life Sciences Edition, Lye says, is unique in that to-date pharma software has been inward facing. The Oracle pharma solution, however, is a tool that can be used internally for salespeople to assess their effectiveness, but it can also be used in interacting with a physician or whoever the "customer" might be. The solution captures signatures digitally and provides tools for rapid presentation creation. "That's something I have never heard of before in terms of having the CRM product for the customer view as well as the employee view," Leary says. "When it comes to the area of pharma sales, [sales people] don't have a lot of time in front of doctors .... so this is a way to spend less time in front of the doctor and still be able to get the information and the sentiment and the story across." Read more here about Oracle CRM On Demand, Life Sciences Edition.

    Read the article

  • Unlock the Full Value of Oracle CRM On Demand

    - by charles.knapp
    Register for this live Oracle CRM On Demand Virtual Community Session! Oracle CRM On Demand delivers the most complete On Demand CRM available anywhere. But how can you ensure you are getting maximum value from the many powerful features that Oracle CRM On Demand offers? Join our interactive Oracle CRM On Demand Virtual Community Session on Tuesday, January 11, 2011 from 10.00-11 a.m. PT / 1 p.m.-2 p.m. ET to get expert advice and discuss the best ways to unlock the full potential of Oracle CRM Demand with Mike Lairson, author of 'Oracle CRM On Demand Reporting'. Book OfferSend your Oracle CRM On Demand configuration ideas before the Webcast to [email protected] and you could win a free copy of 'Oracle CRM On Demand Reporting' by Mike Lairson. Learn more and register now!

    Read the article

  • Unlock the Full Value of Oracle CRM On Demand

    - by ruth.donohue
    Register for this live Oracle CRM On Demand Virtual Community Session! Oracle CRM On Demand delivers the most complete On Demand CRM solution on the market. But how can you ensure you are getting maximum value from the many powerful features that Oracle CRM On Demand offers? Join our interactive Oracle CRM On Demand Virtual Community Session on Tuesday, January 11, 2011 from 10.00-11 a.m. PT / 1 p.m.-2 p.m. ET to get expert advice and discuss the best ways to unlock the full potential of Oracle CRM Demand with Mike Lairson, author of 'Oracle CRM On Demand Reporting'. Book Offer Send your Oracle CRM On Demand configuration ideas before the Webcast to [email protected] and you could win a free copy of 'Oracle CRM On Demand Reporting' by Mike Lairson. Learn more and register now!

    Read the article

1 2 3 4 5 6 7 8 9 10 11 12  | Next Page >