Search Results

Search found 16758 results on 671 pages for 'programming news'.

Page 120/671 | < Previous Page | 116 117 118 119 120 121 122 123 124 125 126 127  | Next Page >

  • 81% of European Shoppers Willing to Pay More for Better Customer Experience

    - by Richard Lefebvre
    Customer Experience provides strategic driver for business growth Research released today from Oracle has revealed that customer experience is now a key driver for revenue growth in Europe, and an effective channel for brand differentiation in a globalized economy where products and services are increasingly commoditized. The research report, “Why Customer Satisfaction is No Longer Good Enough,” reveals that 81% of consumers surveyed are willing to pay more for superior customer experience. With nearly half (44%) willing to pay a premium of more than 5%. Improvement of the overall customer experience (40%), providing quick access to information and making it easier for customers to ask questions (35%) were cited as key drivers for spending more with a brand. The pan-European research, carried out in June 2012 by independent research company Loudhouse, surveyed 1400 online shoppers (50% female, 50% male) who had made a complaint or enquiry to a customer service department in the last 12 months. For full research findings please go to: http://bit.ly/UwmB3j or check the Press Release

    Read the article

  • Game of Thrones Style Sigils for Video Games

    - by Jason Fitzpatrick
    What would the video game families of the Mushroom Kingdom, Hyrule, and more look like if they were represented by Game of Thrones style sigils? Dorkly shows us the House of Mario, Link, and more. Hit up the link below to check out the imagined sigils for a variety of video games families–if you’re in the mood for wallpapers based on the actual Game of Thrones families, makes sure to check out the Extras section for the show on HBO.com. Game of Thrones House Sigils for Video Game Families [via Neatorama] 8 Deadly Commands You Should Never Run on Linux 14 Special Google Searches That Show Instant Answers How To Create a Customized Windows 7 Installation Disc With Integrated Updates

    Read the article

  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

    Read the article

  • My Last "Catch-Up" Post for 2010 Content

    - by KKline
    I did a lot of writing in 2010. Unfortunately, I didn't do a good job of keeping all of that writing equally distributed throughout all of the channels where I'm active. So here are a few more posts from my blog, put on-line during the months of November and December 2010, that I didn't get posted here on SQLBlog.com: 1. It's Time to Upgrade! So many of my customers and many of you, dear readers, are still on SQL Server 2005. Join Kevin Kline , SQL Server MVP and SQL Server Technology Strategist...(read more)

    Read the article

  • Should data structures be integrated into the language (as in Python) or be provided in the standard library (as in Java)?

    - by Anto
    In Python, and most likely many other programming languages, common data structures can be found as an integrated part of the core language with their own dedicated syntax. If we put LISP's integrated list syntax aside, I can't think of any other languages that I know which provides some kind of data structure above the array as an integrated part of their syntax, though all of them (but C, I guess) seem to provide them in the standard library. From a language design perspective, what are your opinions on having a specific syntax for data structures in the core language? Is it a good idea, and does the purpose of the language (etc.) change how good this could be of a choice? Edit: I'm sorry for (apparently) causing some confusion about which data structures I mean. I talk about the basic and commonly used ones, but still not the most basic ones. This excludes trees (too complex, uncommon), stacks (too seldom used), arrays (too simple) but includes e.g. sets, lists and hashmaps.

    Read the article

  • The Island of Lost Apple Products

    - by Jason Fitzpatrick
    While Apple has has a mountain of commercial successes, every once in awhile the crew in Cupertino strikes out. Here are some of the less successful and prematurely retired Apple products from the last two decades. Courtesy of Wired, we find nine of the least favorably received products in the Apple portfolio. Pictured here, the QuickTake Camera: Life Span: 1994 – 1997 Back in 1994, Apple was actually at the forefront of digital photography. The QuickTake Camera’s photos (640 x 480 at 0.3 megapixels) were borderline unusable for anything other than your Geocities homepage. But technology has to start somewhere. Still, Apple killed the line after just three years. And while the iPhone and other smartphones have replaced most people’s digital cameras, Apple could have had a reaped the benefits of the digital point-and-shoot salad years. 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

    Read the article

  • How to Make a Laser Microscope at Home [Video]

    - by Asian Angel
    Earlier this year we shared a video that showed you how to make a microscope projector using a green laser light and a webcam lens. Today we are back with a video demonstrating an easy “at home” method using that same green laser light, a syringe, two glasses, and a blank wall. Note: Video contains some language that may be considered inappropriate. How to make a laser microscope [via Geeks are Sexy] Use Amazon’s Barcode Scanner to Easily Buy Anything from Your Phone How To Migrate Windows 7 to a Solid State Drive Follow How-To Geek on Google+

    Read the article

  • Screen Tweaker Swaps Windows 7 Logon Screen

    - by Jason Fitzpatrick
    Windows: Free application Screen Tweaker makes it simple to swap out your logon screen wallpaper (as well as tweak other elements of the Windows logon screen). In addition to swapping out the wallpaper you can add and remove buttons, add text, and otherwise tweak the interface. Hit up the link below to grab a free copy. Windows 7 Logon Screen Tweaker [via Freeware Genius] How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage

    Read the article

  • The Evolution of the Moon – Past to Present [Video]

    - by Asian Angel
    The Moon seems like a pretty quiet place these days, but it has not always been so. Take a journey through time and watch the evolution of the Moon with this terrific video from NASA! NASA | Evolution of the Moon [via Geeks are Sexy] The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos

    Read the article

  • Is writing software in the absence of requirements a skill to possess or a situation I should avoid?

    - by Brian Reindel
    I find that some software developers are very adept at this, and often times are praised for their ability to deliver a working concept with abstract requirements. Frankly, this drives me crazy, and I don't like "making it up" as I go. I used to think this was problematic, but I've started to sense a shift, and I'm wondering if I need to adjust my thought (and programming) process when given very little direction. Should I begin to acquire this ability as a skill, or stick to the idea that requirement's gathering and business rules are the first priority?

    Read the article

  • The Chemistry of Snowflakes [Video]

    - by Jason Fitzpatrick
    Snowflakes start out as tiny bits of dust high in the atmosphere and end up drifting down to us as intricate water crystals. Check out this video to see the process start to finish. Courtesy of the American Chemical Society and Bytesize Science, we’re treated to a well explained and illustrated journey from the beginning of the snowflake formation process until the end. [via Neatorama] How to Access Your Router If You Forget the Password Secure Yourself by Using Two-Step Verification on These 16 Web Services How to Fix a Stuck Pixel on an LCD Monitor

    Read the article

  • Hack a Linksys Router into a Ambient Data Monitor

    - by Jason Fitzpatrick
    If you have a data source (like a weather report, bus schedule, or other changing data set) you can pull it and display it with an ambient data monitor; this fun build combines a hacked Linksys router and a modified toy bus to display transit arrival times. John Graham-Cumming wanted to keep an eye on the current bus arrival time tables without constantly visiting the web site to check them. His workaround turns a hacked Linksys router, a display, a modified London city bus (you could hack apart a more project-specific enclosure, of course), and a simple bit code that polls the bus schedule’s API, into a cool ambient data monitor that displays the arrival time, in minutes, of the next two buses that will pass by his stop. The whole thing could easily be adapted to another API to display anything from stock prices to weather temps. Hit up the link below for more information on the project. Ambient Bus Arrival Monitor Hacked from Linksys Router [via Make] Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

    Read the article

  • Bring the Dragonborn to Your Desktop with the Elder Scrolls – Skyrim Theme for Windows 7

    - by Asian Angel
    Prepare your desktop for the journey to the world of Tamriel and the epic quest to defeat Alduin with the Elder Scrolls – Skyrim Theme for Windows 7. The theme comes with 16 Hi-Res wallpapers, custom icons, and system sounds from the game that will fill your desktop with legendary adventure. View Additional Screenshots of the Theme Download the Theme HTG Explains: Understanding Routers, Switches, and Network Hardware How to Use Offline Files in Windows to Cache Your Networked Files Offline How to See What Web Sites Your Computer is Secretly Connecting To

    Read the article

  • Moss Really Wants that iPhone! [IT Crowd Video]

    - by Asian Angel
    When Moss walks past the toy grabber game at the arcade, he sees a shiny new iPhone sitting inside! There is no way that Moss can walk away from an opportunity like this, but just what will he have to do in order to get that new iPhone? The IT Crowd [via Fail Desk] Java is Insecure and Awful, It’s Time to Disable It, and Here’s How What Are the Windows A: and B: Drives Used For? HTG Explains: What is DNS?

    Read the article

  • TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

    Read the article

  • Grab a Copy of Plants vs. Zombies for Free; Courtesy of the ADA

    - by Jason Fitzpatrick
    In a rather unlikely pairing, PopCap Games and the American Dental Association have teamed up to give away copies of PopCap’s smash hit game Plants vs. Zombies; grab a copy for yourself and print off some game coupons to hand out at Halloween. At StopZombieMouth.com they explain the pairing: This Halloween, the ADA and PopCap Games are redefining what a Halloween “treat” can be… by giving FUN instead of candy. We’re giving away Plants vs. Zombies™ download games as a sugar-free alternative, and you can join in the fun. Ask if your local dentist has the limited-edition, collectible Plants vs. Zombies trading cards with the code for a free Plants vs. Zombies download game. Or, download printable free-game coupons here. Now go out and give PvZ fun as a Halloween treat to kids of all ages. And thanks for helping Stop Zombie Mouth! 7 Ways To Free Up Hard Disk Space On Windows HTG Explains: How System Restore Works in Windows HTG Explains: How Antivirus Software Works

    Read the article

  • "Siebel2FusionCRM Integration" solution by ec4u (D)

    - by Richard Lefebvre
    ec4u, a CRM System Integration leader based in Germany and Switzerland, and an historical Oracle/Siebel partner, offers a complete "Siebel2FusionCRM Integration" solution, based on tools methodology and services. ec4u Siebel2FusionCRM Integration solution's main objectives are: Integration between Siebel (on-premise) and Fusion CRM / Marketing (“in the cloud”) Accounts, Contacts and Addresses are maintained by Sales in Siebel CRM and synchronized in real-time into Fusion CRM / Marketing CDM Processing ensures clean data for marketing campaigns (validation and deduplication) Create E-Mail marketing campaigns and newsletters in Fusion The solution features: Upsert processes figure out what information needs to be updated, inserted or terminated (deleted). However, as Siebel is the data master, it is still a one-way synchronization. Handle deleted or nullified information by terminating them in Fusion CRM (set start and end date to define the validity period) Initial load and real-time synchronization use the same processes Invocations/Operations can be repeated due to no transactional support from Fusion web services Tagging sub entries in case of 1 to N mapping (Example: Telephone number is one simple field in Siebel but in Fusion you can have multiple telephone numbers in a sub table) E-Mail-Notification in case of any error (containing error message, instance number, detailed payload) Schematron Validation Interested? Looking for more details or a partnership with ec4u for a "Siebel2FusionCRM Integration" project? Contact: Gregor Bublitz, Director Expert Services ([email protected])

    Read the article

  • Value Not Updating? Check for Caching!

    - by Ken Cox [MVP]
    Here’s today’s dumb mistake: A value that was supposedly updated by a routine on one page, wasn’t changing on another ASP.NET screen. I carefully traced the progress of the update and everything looked right – all the way to the database. After puzzling over why the value wouldn’t show correctly on the ASP.NET grid, it finally dawned on me: <%@ OutputCache Duration="30" VaryByParam="none" %> Ouch! To improve efficiency, I had told the page to cache the output for 30 seconds...(read more)

    Read the article

  • WouldISurviveANuke Assesses Your Distance From Nuclear War Strike Sites

    - by Jason Fitzpatrick
    WouldISurviveANuke is a morbid Google Maps mashup that plots out the effective radius of nuclear weapons on major metropolitan areas, your distance from them, and your chances of survival. Visit the site, plug in your zipcode, and set the parameters (how big of a nuclear weapon and how large the nearest target city needs to be) to find out if you’re in the blast radius. We plugged in a downtown address in Detroit, MI. The verdict? Neither we nor the cockroaches will be coming out alive. If you plug in a location far enough away from the direct blast radius you’ll also get a quality of life report that spells out the effects of a local nuclear strike. As far as startling anti-nuclear proliferation arguments go, WouldISurviveANuke is an effective and interactive demonstration. Hit up the link below to try it out. WouldISurviveANuke [via Y! Tech] How to Run Android Apps on Your Desktop the Easy Way HTG Explains: Do You Really Need to Defrag Your PC? Use Amazon’s Barcode Scanner to Easily Buy Anything from Your Phone

    Read the article

  • BlissControl Is a Settings Management Dashboard for Popular Social Networks

    - by Jason Fitzpatrick
    BlissControl is a simple web app that organizes the different settings menus of over a dozen social networks and services into a streamlined dashboard to help you change your profile pic, privacy settings, and more. Much like previously reviewed NotificationControl and MyPermissions (which help you check and set email notifications and app permissions, respectively), BlissControl also takes the very convoluted menus of web-apps and social media sites and makes them super easy to navigate. You can easily click right through the page you need on Facebook, Flickr, Twitter, and more–you’ll no longer need to visit each service and click through a maze of menus to get to the right place to change your password or swap your profile pic. BlissControl is simply a dashboard that directs you to the appropriate page within the service you already use–you never share your login credentials with BlissControl. Hit up the link below to take it for a spin. BlissControl [via AddictiveTips] How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows? Screenshot Tour: XBMC 11 Eden Rocks Improved iOS Support, AirPlay, and Even a Custom XBMC OS

    Read the article

  • Use Your Google Docs Account to Monitor Web Site Uptime

    - by Jason Fitzpatrick
    If you’re looking for a free and customizable uptime monitor, you can easily tweak a Google Docs account to do the dirty work for you. Over at Digital Inspiration they share a great tutorial and bit of code for turning a Google Docs spreadsheet into a monitoring service. All you need is a Google account and a copy of their free spreadsheet to enjoy minute-by-minute monitoring with email alerts. Hit up the link below to read how to set it up and get a copy of the monitoring script. Monitor Your Web Site’s Uptime with Google Docs [Digital Inspiration] How To Be Your Own Personal Clone Army (With a Little Photoshop) How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume

    Read the article

  • Retro Ad – 10 MB Hard-Drive for $3398 [Image]

    - by Asian Angel
    This is definitely one hard-drive (and price) that you will not be feeling nostalgic over! View the Full-Size Version of the Ad (Image) The Hard Disk you’ve been waiting for. [via Fail Desk] Why Enabling “Do Not Track” Doesn’t Stop You From Being Tracked HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference

    Read the article

  • BlueStacks Joins Forces with AMD; Launches AMD-only Enhanced Android App Launcher

    - by Jason Fitzpatrick
    Last fall we showed you how to run Android apps on your Windows PC with BlueStacks. Now BlueStacks has partnered with AMD to offer even better Android emulation on AMD-powered Windows machines. Check out our original overview and installation guide for BlueStacks to get a feel for what you can do with the app. If you’re sporting an AMD CPU, hit up the link below to check out the AMD AppZone to grab some of the thousands of Android apps you can enjoy on your desktop. AMD AppZone: Android [via Gigaom] 8 Deadly Commands You Should Never Run on Linux 14 Special Google Searches That Show Instant Answers How To Create a Customized Windows 7 Installation Disc With Integrated Updates

    Read the article

  • Ten Classic Electronic Toys and Their Modern Equivalents

    - by Jason Fitzpatrick
    Whether you’re looking to relive the toy exploits of your youth or pass your love of tinkering and electronics onto the younger generation, this list highlights ten great electronic toys of yesteryear and their modern equivalents. Courtesy of Wired’s Geek Dad, the description for the all-in-one electronics kit seen here: What is was: Arthur C. Clarke has said that any sufficiently advanced technology is indistinguishable from magic. As a kid in the midst of an increasing technological revolution, electronics were at the heart of that. Learning electronics was made easy through the Science Fair Electronic Project Kits found at Radioshack. Through the project guides, kids could construct various ‘experiments’ by attaching wires to terminal springs that make circuits. The terminal springs would wire in components such as LED segment lights, photo sensors, resistors, diodes, etc. While it was fun getting the projects to work, the manuals lacked in depth explanation as to what was happening in the circuit to produce the project’s result. Why it was awesome: First, it was a simple buy for parents. Everything you needed to get your child interested in electronics was right in the kit. You didn’t need to breadboard or solder. I remember a distinct feeling of accomplishment making a high-water alarm or a light-sensor game with the realization that the bundles of wires springing up from the kit were actually doing something! Modern equivalent: You can still pick up variations of the 100-in-1 kits, but their popular replacement seem to be Snap Circuits by Elenco. All of the components are mounted on a plastic base with a contact on either end which interconnect with each other and the plastic base that projects can be mounted to. Each component also has the electrical diagram symbol for that component drawn on it so it can help you read schematics. For that reason alone, I like these better. HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online Here’s How to Download Windows 8 Release Preview Right Now

    Read the article

< Previous Page | 116 117 118 119 120 121 122 123 124 125 126 127  | Next Page >