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• Experience the Oracle Support Stars Bar

  - by Oracle OpenWorld Blog Team

  By Gina WolfDon't miss the opportunity to meet with the stars of Oracle Support, live and in person at the Moscone West Level 2 lobby. Ask our experts your toughest questions about the Oracle hardware, software, and engineered systems you use to run your business. Explore new Oracle Support innovations including Oracle Platinum Services, My Oracle Support Mobile, and the Oracle Enterprise Manager Ops Center Everywhere program. Learn the latest best practices for problem prevention, rapid resolution, and product upgrades. In addition, discover how Oracle Advanced Customer Support Services can help you maximize the performance of all mission-critical Oracle systems. Come meet the stars behind your support: our trusted experts are ready to assist! The Oracle Support Stars Bar at the Moscone West Level 2 lobby is open all conference week at the following times: Sunday, September 30, 12:00 p.m. – 4:00 p.m. Monday, October 1, 10:00 a.m. – 6:00 p.m. Tuesday, October 2, 10:00 a.m. – 6:00 p.m. Wednesday, October 3, 9:00 a.m. – 5:00 p.m. Thursday, October 4, 9:00 a.m. – 1:00 p.m. Attend one or more of the 27 Oracle Customer Support Services sessions during Oracle OpenWorld to learn how Oracle Support enables you to gain maximum value from your Oracle hardware and software investments.

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• "From Russia with Love" - My Oracle Russian Experience

  - by cwarticki

  Two weeks ago, I traveled to Moscow, Russia. I had the pleasure of meeting with many of our Oracle Partners and Customers in the region.  I also worked with our Oracle Russia team throughout the week building many new friendships. The showcase for the week was an Oracle Support Strategy event for our Oracle Partners and Customers.  It was held at the Kateria-City Hotel, Moscow.  The Oracle Marketing team did an amazing job registering 100+ for the event, and nearly 100 were in attendance.           During the event, I spoke about many different topics. Part was a hands-on workshop to personalize your MOS Dashboard and configure Hot-Topics Email alerts.  Customers learned how to subscribe to newsletters and other Oracle information.  It covered a mulitude of Support Best Practices.  Additionally, I presented Platinum Services to the audience and my colleague Kristophe Hermans, from Oracle Belgium spoke on Proactive Support. In addition, I had the distinct privilege to meet one-on-one with our customers representing OJSC VimpelCom, MTC-Rus and Sberbank.  Pictured with me is Valery Yourinsky, Director of Technology Consulting Dept, FORS Distribution (Oracle Platinum Partner) Finally, I spent 2.5 days with my Oracle colleagues from Oracle Russia. They are super, hard-working, dedicated, customer-service professionals. All of them! I owe them all a debt of gratitude. Next time, we meet in Florida - ok? I am very appreciative to all our Oracle partners, customers and colleagues.  Thanks for hosting me and showing me a wonderful time in your country.  I look forward to my return. Sincerely,Chris WartickiGlobal Customer Management

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• how good do you have to be to claim you have X amount of experience with X language/platform/skill

  - by dfafa

  sometimes i see job requirements saying you need 5 years of LAMP experience or resumes listing years of experience for each language.... what would you need to prove you have 5 years of experience at something ? i mean what if you rested for a while from coding ? what if you were actually "learning" during the first few years ? i feel no confidence at all and although i have been learning web programming (lamp) since 4 years ago, i am uncertain whether my skills qualify as to those of someone who has "5 years of LAMP" experience, and how would i be able to find out ? i've written several web apps....but they haven't taken off as i hoped.

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• Oracle Enhances Oracle Social Cloud with Next-Generation User Experience

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} News Facts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform that helps organizations socially enable the way they do business. With an advanced yet intuitive user interface, Social Station delivers a compelling user experience that improves productivity and helps users more easily deliver on social objectives. To help users quickly and easily build out and configure their social workspaces, Social Station provides drag-and-drop capabilities that allow users to personalize their workspace with different social modules. With a new Custom Analytics module that mixes and matches more than 120 metrics with thousands of customizable reporting options, users can customize their view of social data and access constantly refreshed updates that support real-time understanding. One-click sharing capabilities and annotation functionality within the new Custom Analytics module also drives productivity by improving sharing and collaboration across teams, departments, and executives. Multiview layout capabilities further allows visibility into social insights by offering users the flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period. Social Station also includes an Enhanced Calendar module that provides a clear visual representation of content, posts, networks, and views, helping users easily and efficiently understand information and toggle between various functions and views. To support different user personas and social business needs, Oracle plans to continue building out Social Station with additional modules, including content curation, influencer engagement, and command center creation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• El éxito del Customer Experience

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

  - by Tuula Fai

  Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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• Customer Perspectives: Oracle Data Integrator

  - by Julien Testut

  Normal 0 false false false EN-US X-NONE X-NONE The Data Integration Product Management team will be hosting a customer panel session dedicated to Oracle Data Integrator at Oracle OpenWorld. I will have the pleasure to present this session with three of our customers: Paychex, Ross Stores and Turkcell. In this session, you will hear how Paychex, Ross Stores and Turkcell utilize Oracle Data Integrator to meet their IT and business needs. Our customers will be able to share with you how they use ODI in their environments, best practices, lessons learned and benefits of implementing Oracle Data Integrator. If you're interested in hearing more about how our customers use Oracle Data Integrator then I recommend attending this session: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Customer Perspectives: Oracle Data Integrator Wednesday October, 3rd, 1:15PM - 2:15PM Marriott Marquis – Golden Gate C3 v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} The Data Integration track at OpenWorld covers variety of topics and speakers. In addition to product management of Oracle GoldenGate, Oracle Data Integrator, and Enteprise Data Quality presenting product updates and roadmap, we have several customer panels and stand-alone sessions featuring select customers such as St. Jude Medical, Raymond James, Aderas, Turkcell, Paychex, Comcast, Ticketmaster, Bank of America and more. You can see an overview of Data Integration sessions here.  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} If you are not able to attend OpenWorld, please check out our latest resources for Data Integration and Oracle GoldenGate. In the coming weeks you will see more blogs about our products’ new capabilities and what to expect at OpenWorld. We hope to see you at OpenWorld and stay in touch via our future blogs. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Best way to model Customer <--> Address

  - by Jen

  Every Customer has a physical address and an optional mailing address. What is your preferred way to model this? Option 1. Customer has foreign key to Address Customer (id, phys_address_id, mail_address_id) Address (id, street, city, etc.) Option 2. Customer has one-to-many relationship to Address, which contains a field to describe the address type Customer (id) Address (id, customer_id, address_type, street, city, etc.) Option 3. Address information is de-normalized and stored in Customer Customer (id, phys_street, phys_city, etc. mail_street, mail_city, etc.) One of my overriding goals is to simplify the object-relational mappings, so I'm leaning towards the first approach. What are your thoughts?

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• getting rid of repeated customer id's in mysql query

  - by bsandrabr

  I originally started by selecting customers from a group of customers and then for each customer querying the records for the past few days and presenting them in a table row. All working fine but I think I might have got too ambitious as I tried to pull in all the records at once having heard that mutiple queries are a big no no. here is the mysqlquery i came up with to pull in all the records at once SELECT morning, afternoon, date, date2, fname, lname, customers.customerid FROM customers LEFT OUTER JOIN attend ON ( customers.customerid = attend.customerid ) RIGHT OUTER JOIN noattend ON ( noattend.date2 = attend.date ) WHERE noattend.date2 BETWEEN '$date2' AND '$date3' AND DayOfWeek( date2 ) %7 >1 AND group ={$_GET['group']} ORDER BY lname ASC , fname ASC , date2 DESC tables are customer-customerid,fname,lname attend-customerid,morning,afternoon,date noattend-date2 (a table of all the days to fill in the blanks) Now the problem I have is how to start a new row in the table when the customer id changes My query above pulls in customer 1 morning 2 customer 1 morning 1 customer 2 morning 2 customer 2 morning 1 whereas I'm trying to get customer1 morning2 morning1 customer2 morning2 morning1 I dont know whether this is possible in the sql or more likely in the php

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• Experience the iPad UI On Your PC

  - by Matthew Guay

  Want to test drive iPad without heading over to an Apple store?  Here’s a way you can experience some of the iPad UI straight from your browser! The iPad is the latest gadget from Apple to wow the tech world, and people even waited in line all night to be one of the first to get their hands on one.  Thanks to a simple JavaScript trick, however, you can get a feel for some of its new features without leaving your computer.  This won’t let you try out everything on the iPad, but it will let you see how the new lists and pop-over menus work just like they do in the new apps. Test drive the iPad’s UI from your browser Normally, the Apple iPhone developer library online looks like a standard webpage. But, on the iPad, it looks and feels like a full-blown native iPad app.  With a nifty JavaScript trick from boredzo.org you can use this same interface on your PC.  Since the iPad uses the Safari browser, we ran this test in Safari for Windows.  If you don’t already have it installed, you can download it from Apple (link below) and setup as normal. Now, open Safari and browse to Apple’s developer page at: http://www.developer.apple.com   Now, enter the following in the address bar, and press Enter. javascript:localStorage.setItem('debugSawtooth', 'true')   Finally, click this link to go to the iPhone OS documentation. http://developer.apple.com/iphone/library/iPad/ After a short delay, it should open in full iPad style! The left menu works just like the menus on the iPad, complete with transitions.  It feels entirely like a native application, instead of a webpage.  To scroll through text, click and pull up or down similar to the way you would use it on a touch screen. Some pages even include a pop-over menu like many of the new iPad apps use. Note that the page will be rendered for the size of your browser, and if you resize your window the page will not resize with it.  Simply press F5 to reload the page, and it will resize to fit the new window size.  If you resize your window to be tall and narrow, like the iPad in horizontal mode, the webpage will change and the left menu will disappear in lieu of a drop-down menu just like it would if you rotated the iPad. This works in Chrome as well, since it, like Safari, is based on Webkit.  However, it didn’t seem to work in our test on Firefox or other browsers. We’ve previously covered how you can experience some of the iPhone’s UI with the online iPhone user guide.  Check it out if you haven’t yet: View Mobile Websites in Windows with Safari 4 Developer Tools Conclusion Although this doesn’t let you really try out all of the iPad’s interface, it at least gives you a taste of how it works.  It’s exciting to see how much functionality can be packed into webapps today.  And don’t forget, How-to Geek is giving away an iPad to a random fan!  Head over to our Facebook page and fan How-to Geek if you haven’t already done so. Win an iPad on the How-To Geek Facebook Fan Page Similar Articles Productive Geek Tips Want an iPad? How-To Geek is Giving One Away!Why Wait? Amazing New Add-on Turns Your iPhone into an iPad! [Comic]The Complete List of iPad Tips, Tricks, and TutorialsShare Your Windows Vista Experience Index ScoreAnother Blog You Should Subscribe To TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Awesome Lyrics Finder for Winamp & Windows Media Player Download Videos from Hulu Pixels invade Manhattan Convert PDF files to ePub to read on your iPad Hide Your Confidential Files Inside Images Get Wildlife Photography Tips at BBC’s PhotoMasterClasses

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• Se non ti sei unito alla Customer Experience Revolution? Il materiale è tutto qui!

  - by Silvia Valgoi

  Se ti sei perso questo interesante Executive workshop, non preoccuparti, qui puoi trovare gli interventi dei relatori.Durante l'evento Oracle, Accenture ed il professor Enrico Finzi hanno condiviso l'approccio alla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi, per generare e gestire l’interazione con i consumatori, su tutti i canali. E' stato un momento importante per: comprendere perché la Customer Experience è diventata la componente più importante e strategica del tuo business scoprire come la Customer Experience accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite conoscere come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza in modo coerente, personalizzata, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabile Ecco le presentazioni e i video presentati durante i lavori: &amp;lt;p&amp;gt; &amp;lt;/p&amp;gt; Oracle Customer Experience - Empowering People. Powering Brands - Armando Janigro, Sales Development Manager, Oracle         How to win with Customer Experience - Nadia Dallafiore, Senior Manager CRM Retail  Accenture   Customer Experience e selezione Darwiniana della marca - Enrico Finzi, Sociologo, Presidente AstraRicerche   Engage.Win.Develop.Keep LinkedIn: Customer Concepts Exchange Facebook: Oracle Customer Experience

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• Windows Server 2008 R2 Customer Experience Tasks

  - by ulrichb

  Can I disable the CEIP and Application Experience Tasks in the task scheduler without hesitation? I'm talkin about: \Microsoft\Windows\Application Experience: "AitAgent" and "ProgramDataUpdater" \Microsoft\Windows\Autochk: "Proxy" \Microsoft\Windows\Customer Experience Improvement Program: "Consolidator", "KernelCeipTask" and "UsbCeip" \Microsoft\Windows\Customer Experience Improvement Program\Server: "ServerCeipAssistant", "ServerRoleCollector" and "ServerRoleUsageCollector"

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• Different Means Better with the new Windows Phone Developer Experience

  - by Nikita Polyakov

  If you are interested in the building mobile applications or have been in the past you might want to check out this blog post: Charlie Kindel - Different Means Better with the new Windows Phone Developer Experience What does this mean? Let me take some out takes and highlight them for you. It won’t come as a surprise to many to learn that the Windows Phone 7 developer experience builds upon the following GIANTS (among others): .NET Silverlight XNA platform Microsoft’s developer tools Web 2.0 standards and To enable the fantastic user experiences you’ve seen in the Windows Phone 7 Series demos so far we’ve had to break from the past. To deliver what developers expect in the developer platform we’ve had to change how phone apps were written. One result of this is previous Windows mobile applications will not run on Windows Phone 7 Series. To be clear, we will continue to work with our partners to deliver new devices based on Windows Mobile 6.5 and will support those products for many years to come, so it’s not as though one line ends as soon as the other begins. Once again, more details at MIX10. Start watching the @WP7Dev twitter account for more info.

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• Feasibility to take over a JavaMe Project by Coders who have no experience in JavaMe

  - by Stephenmjm

  As the original JavaMe team will leave to do other items. The JavaMe project will be taken over by some guys knowing nothing about JavaMe. Transition period: One month About this JavaMe project: about 3.5 million lines of code (more than 180 java file, SourceCode is 8.5KB in total) using the Polish, Proguard document: The JavaMe project itself have no document. No UML map. Difficulties I guess: familiar with the JavaMe, this should be okay In order to do the further development. We need to Read the sourceCode ---- It's not easy to read 3.5 million lines of code having not enough comment Adaptation work for more than 100 phone These are the questions, thank you! In the case of our guys have no experience in JavaMe, Is one month too hasty? In order to take the job in time . What we should ask the original JavaMe team to do . Considering we hava no experience in JavaMe. The complication we taking the Adaptation work without the original JavaMe team? Any other suggestions?

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• People's experience of Cloud Computing (using Force.com)

  - by Digger

  I would like to know about people's experience of working with APEX and the SalesForce.com platform, was it easy to work with? How similar to Java and C# is it? What did you like? What don't you like? Would you recommend it? Do you think cloud computing has a long term successful future? My reason for asking is that I am currently looking at a new position which involves working with APEX on the SalesForce.com platform. The position interests me but I just want to try and understand what I might be signing up for with regards the languages/platform as it is completely different from what I have worked with before. I have seen lots of videos/blog posts online (mainly from the recent Dreamforce event) and they obviously are very positive but I was just after some experiences from developers, both positive and negative. I find cloud computing a very interesting idea, but I am very new to the subject. The position I am looking at offers a fantastic opportunity but I was just after some opinions on APEX and the platform as I have no real world experience just what I have seen from the online videos. I guess ultimately what I am asking is: Are APEX and the SalesForce.com platform good to get involved in? Is development on the Force.com just a "career dead end"? Is cloud computing just a fad? Or does it have a long term future? Apologies in advance if this is the wrong place to ask such a question. Thanks

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• Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

  - by Michael Hylton

    Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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• Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

  - by Michael Hylton

    Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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• Experience of Python's “PEP-302 New Import Hooks”

  - by Koichi Sasada

  I'm one of the developers of Ruby (CRuby). We are working on Ruby 2.0 release (planned to release 2012/Feb). Python has "PEP302: New Import Hooks" (2003): This PEP proposes to add a new set of import hooks that offer better customization of the Python import mechanism. Contrary to the current import hook, a new-style hook can be injected into the existing scheme, allowing for a finer grained control of how modules are found and how they are loaded. We are considering introducing a feature similar to PEP302 into Ruby 2.0 (CRuby 2.0). I want to make a proposal which can persuade Matz. Currently, CRuby can load scripts from only file systems in a standard way. If you have any experience or consideration about PEP 302, please share. Example: It's a great spec. No need to change it. It is almost good, but it has this problem... If I could go back to 2003, then I would change the spec to... I'm sorry if such a question is not suitable for here. I posted here because I'm not sure that I can ask this question at python-dev (of course, the list is not for cruby development). This post is moved from http://stackoverflow.com/questions/11188229/experience-of-pythons-pep-302-new-import-hooks.

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• Top Fusion Apps User Experience Guidelines & Patterns That Every Apps Developer Should Know About

  - by ultan o'broin

  We've announced the availability of the Oracle Fusion Applications user experience design patterns. Developers can get going on these using the Design Filter Tool (or DeFT) to select the best pattern for their context of use. As you drill into the patterns you will discover more guidelines from the Applications User Experience team and some from the Rich Client User Interface team too that are also leveraged in Fusion Apps. All are based on the Oracle Application Development Framework components. To accelerate your Fusion apps development and tailoring, here's some inside insight into the really important patterns and guidelines that every apps developer needs to know about. They start at a broad Fusion Apps information architecture level and then become more granular at the page and task level. Information Architecture: These guidelines explain how the UI of an Oracle Fusion application is constructed. This enables you to understand where the changes that you want to make fit into the oveall application's information architecture. Begin with the UI Shell and Navigation guidelines, and then move onto page-level design using the Work Areas and Dashboards guidelines. UI Shell Guideline Navigation Guideline Introduction to Work Areas Guideline Dashboards Guideline Page Content: These patterns and guidelines cover the most common interactions used to complete tasks productively, beginning with the core interactions common across all pages, and then moving onto task-specific ones. Core Across All Pages Icons Guideline Page Actions Guideline Save Model Guideline Messages Pattern Set Embedded Help Pattern Set Task Dependent Add Existing Object Pattern Set Browse Pattern Set Create Pattern Set Detail on Demand Pattern Set Editing Objects Pattern Set Guided Processes Pattern Set Hierarchies Pattern Set Information Entry Forms Pattern Set Record Navigation Pattern Set Transactional Search and Results Pattern Group Now, armed with all this great insider information, get developing some great-looking, highly usable apps! Let me know in the comments how things go!

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• Oracle Launches Mobile Applications User Experience Design Patterns

  - by ultan o'broin

  OK, you heard Joe Huang (@JoeHuang_Oracle) Product Manager for Oracle Application Development Framework (ADF) Mobile. If you're an ADF developer, or a Java (yeah, Java in iOS) developer, well now you're a mobile developer as well. And, using the newly launched Applications User Experience (UX) team's Mobile UX Design Patterns, you're a UX developer rockstar too, offering users so much more than just cool functionality. Mobile Design Pattern for Inline Actions Mobile design requires a different way of thinking. Use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone apps. Oracle's sharing these cutting edge mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile apps quickly. The design patterns are common solutions that developers can easily apply across all application suites. Crafted by the UX team's insight into Oracle Fusion Middleware, the patterns are designed to work with the mobile technology provided by the Oracle Application Development Framework. Other great UX-related information on using ADF Mobile to design task flows and the development experience on offer are on the ADF EMG podcast series. Check out FXAer Brian 'Bex' Huff (@bex of Bezzotech talking about ADF Mobile in podcast number 6 and also number 8 which has great tips about getting going with Android and iOS mobile app development too.

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• UK Pilot Event: Fusion Applications Release 8 Simplified UI: Extensibility & Customization of User Experience

  - by ultan o'broin

  Interested? Of course you are! But read on to understand the what, why, where, and the who and ensure this great opportunity is right for you before signing up. There will be some demand for this one, so hurry! What: A one-day workshop where Applications User Experience will preview the proposed content for communicating the user experience (UX) tool kit intended for the next release of Oracle Fusion Applications. We will walk through the content, explain our approach and tell you about our activities for communicating to partners and customers how to customize and extend their Release 8 user experiences for Oracle Fusion Applications with composers and the Oracle Application Development Framework Toolkit. When and Where: Dec. 11, 2013 @ Oracle UK in Thames Valley Park Again: This event is held in person in the UK. So ensure you can travel! Why: We are responding to Oracle partner interest about extending and customizing Simplified UIs for Release 7, and we will be use the upcoming release as our springboard for getting a powerful productivity and satisfaction message out to the Oracle ADF enterprise methodology development community, Fusion customer implementation and tailoring teams and to our Oracle partner ecosystem. This event will also be an opportunity for attendees to give Oracle feedback on the approach too, ensuring our messaging and resources meets your business needs or if there is something else needed to get up and running fast! Who: The ideal participants for this workshop are who will be involved in system implementation roles for HCM and CRM Oracle Fusion Applications Release 8, as well as seasoned ADF developers supporting Oracle Fusion Applications. And yes, Cloud is part of the agenda! How to Register: Use this URL: http://bit.ly/UXEXTUK13 If you have questions, then send them along right away to [email protected]. Deadline: Please RSVP by November 1, 2013.

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• Lack of PHP experience = reduced compensation?

  - by Jake Tacholsavacky

  I interviewed for a C++ position at this company, and while they say that I knocked my interview out of the park, they also say that I am too senior for the position. Instead they would like to offer me a job programming in PHP. Unfortunately my PHP experience is limited. Because of this, they are expecting me to take a significant drop in salary with the hope that I will master PHP within a year and be promoted at my first annual performance review. I don't believe that this is reasonable. I agree with Joel when he writes, "Don’t look for experience with particular technologies." If they thought I was such a superstar, then they should have realized that I am capable of being productive in PHP within weeks, not a year! It seems like just an excuse to underpay me. Notwithstanding the fact that I was insulted by this offer, I think that I would be taking on much more risk than they would be; they won't guarantee what my post-PHP salary would be. What does the Stack Exchange community think about this offer? Would you take it?

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• sharing life experience

  - by gcc

  I am a student of computer engineering. I have never done any programming before, and as you can understand, I don't know how to study it or how to make my own programs. My English is weak [edited for clarity - ed], and so if you don't like the choices I list, please feel free to provide others. How should I study? How should I learn programming languages? Study completely from a book. Don't study from a book, just try writing code. A mix of the two; study from a book, then try writing code. Study half the book, then write the code by hand on paper. Listed to the teacher, then try to solve general problems (those not from any specific chapter). I have send that question to stackoverflow before when I am at first year. Now, I want to construct webpage to guide fresh students by giving advise of yours and mines.Maybe, you wonder Why I want to construct webpage , I just want help the other student. I am giving a link to that question < http://stackoverflow.com/questions/3389465/how-should-i-study-programming-languagess If you have other advice, feel free. EDIT: This web cite, I think , is constructed to share member's life experience and also I know these experiences is valuable . So I have no right to want your opinion, But I want your opinion / experience even if you think it is not so helpful to other

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• JavaScript and the User Experience

  5 sites I commonly vist at home: Google.com Gmail.com Linkedin.com Capella.edu Codeplex.com All of the top 5 sites I visit at home use JavaScript and is applied in various ways for various reasons. Gmail and Google make use of Ajax to retrieve information without the user having to call another page. In addition, all 5 of the websites use JavaScript to enhance a user's experience. Examples of this can be found in content rotation on Capella's main site and the displaying and hiding of specific content sections from within our course room. Codeplex uses Ajax and JavaScript to show dynamic content on its homepage and allow users to page through the data. I think there use of JavaScript is well placed and enhances the viewing experience of the user because it reduces the amount of interaction a user has to perform for them to obtain information they are looking to see. I have used JavaScript in various ways. One of the most memorable ways was to enable an HTML table to be able to have its rows paged and sorted based on the values in each table row.  

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• A New Home for E-Business Suite Customer Adoption Information

  - by linda.fishman.hoyle

  Phew! I made it! A new home with my name. Let's talk about E-Business Suite. So much is going on and more and more customers are upgrading and implementing the latest release. I think I will highlight in this blog entry the most recent press release we issued 2 weeks ago about our Applications Unlimited success but in the release, we name several customers who are live on E-Business Suite Release 12.1 and then have a fabulous quote from a customer who is doing great things with our product.   Here is a link to the press release To make it easy for you, I am pulling out just the E-Business Suite information Oracle E-Business Suite: Oracle® E-Business Suite Release 12.1 provides organizations of all sizes, across all industries and regions, with a global business foundation that helps them reduce costs and increase productivity through a portfolio of rapid value solutions, integrated business processes and industry-focused solutions. The latest version of the Oracle E-Business Suite was designed to help organizations make better decisions and be more competitive by providing a global or holistic view of their operations. Abu Dhabi Media Company, Agilysis, C3 Business Solutions, Chicago Public Schools, Datacard Group, Guidance Software, Leviton Manufacturing, McDonald's, MINOR International, Usana Health Sciences, Zamil Plastic Industries Ltd. and Zebra Technologies are just a few of the organizations that have deployed the latest release of the Oracle E-Business Suite to help them make better decisions and be more competitive, while lowering costs and increasing performance. Customer Speaks "Leviton Manufacturing makes a very diverse line of products including electrical devices and data center products that we sell globally. We upgraded to the latest version of the Oracle E-Business Suite Release 12.1 to support our service business with change management, purchasing, accounts payable, and our internal IT help desk," said Bob MacTaggart, CIO of Leviton Manufacturing. "We consolidated seven Web sites that we used to host individually onto iStore. In addition, we run a site, using the Oracle E-Business Suite configurator, pricing and quoting for our sales agents to do configuration work. This site can now generate a complete sales proposal using Oracle functionality; we actually generate CAD drawings - the actual drawings themselves - based on configuration results. It used to take six to eight weeks to generate these drawings and now it's all done online in an hour to two hours by our sales agents themselves, totally self-service. It does everything they need. From our point of view that is a major business success. Not only is it a very cool, innovative application, but it also puts us about two years ahead of our competition."

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