Search Results

Search found 586 results on 24 pages for 'consulting'.

Page 20/24 | < Previous Page | 16 17 18 19 20 21 22 23 24  | Next Page >

• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

  Read the article

• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

  Read the article

• Can't connect to certain HTTPS sites

  - by mind.blank

  I've just moved to a new apartment and with internet connection via a router and I'm finding that I can't connect to quite a few sites that use SSL. For example trying to connect to PayPal: curl -v https://paypal.com * About to connect() to paypal.com port 443 (#0) * Trying 66.211.169.3... connected * successfully set certificate verify locations: * CAfile: none CApath: /etc/ssl/certs * SSLv3, TLS handshake, Client hello (1): * Unknown SSL protocol error in connection to paypal.com:443 * Closing connection #0 curl: (35) Unknown SSL protocol error in connection to paypal.com:443 curl -v -ssl https://paypal.com gives the same output. For some sites it works: curl -v https://www.google.com * About to connect() to www.google.com port 443 (#0) * Trying 74.125.235.112... connected * successfully set certificate verify locations: * CAfile: none CApath: /etc/ssl/certs * SSLv3, TLS handshake, Client hello (1): * SSLv3, TLS handshake, Server hello (2): * SSLv3, TLS handshake, CERT (11): * SSLv3, TLS handshake, Server key exchange (12): * SSLv3, TLS handshake, Server finished (14): * SSLv3, TLS handshake, Client key exchange (16): * SSLv3, TLS change cipher, Client hello (1): * SSLv3, TLS handshake, Finished (20): * SSLv3, TLS change cipher, Client hello (1): * SSLv3, TLS handshake, Finished (20): * SSL connection using ECDHE-RSA-RC4-SHA * Server certificate: * subject: C=US; ST=California; L=Mountain View; O=Google Inc; CN=www.google.com * start date: 2011-10-26 00:00:00 GMT * expire date: 2013-09-30 23:59:59 GMT * common name: www.google.com (matched) * issuer: C=ZA; O=Thawte Consulting (Pty) Ltd.; CN=Thawte SGC CA * SSL certificate verify ok. > GET / HTTP/1.1 > User-Agent: curl/7.22.0 (x86_64-pc-linux-gnu) libcurl/7.22.0 OpenSSL/1.0.1 zlib/1.2.3.4 libidn/1.23 librtmp/2.3 > Host: www.google.com > Accept: */* > < HTTP/1.1 302 Found < Location: https://www.google.co.jp/ . . . I'm using Ubuntu 12.04, with Windows 7 installed as well. These sites work on Windows :( Not sure if this information helps but I ran ifconfig and got the following: eth0 Link encap:Ethernet HWaddr 1c:c1:de:bc:e2:4f inet6 addr: 2408:c3:7fff:991:686b:8d18:81b3:8dd1/64 Scope:Global inet6 addr: 2408:c3:7fff:991:1ec1:deff:febc:e24f/64 Scope:Global inet6 addr: fe80::1ec1:deff:febc:e24f/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:87075 errors:0 dropped:0 overruns:0 frame:0 TX packets:54522 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:78167937 (78.1 MB) TX bytes:10016891 (10.0 MB) Interrupt:46 Base address:0x4000 eth1 Link encap:Ethernet HWaddr ac:81:12:0d:93:80 inet6 addr: fe80::ae81:12ff:fe0d:9380/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:498 TX packets:0 errors:26 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:630 errors:0 dropped:0 overruns:0 frame:0 TX packets:630 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:39592 (39.5 KB) TX bytes:39592 (39.5 KB) ppp0 Link encap:Point-to-Point Protocol inet addr:180.57.228.200 P-t-P:118.23.8.175 Mask:255.255.255.255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1492 Metric:1 RX packets:39631 errors:0 dropped:0 overruns:0 frame:0 TX packets:22391 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:3 RX bytes:43462054 (43.4 MB) TX bytes:2834628 (2.8 MB)

  Read the article

• ArchBeat Link-o-Rama Top 10 for October 21-27, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of October 21-27, 2012. OTN Architect Day: Los Angeles This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables—plus a free lunch. [NOTE: The event was last week, of course. Big thanks to the session presenters and especially to those Angelinos who came out for the event.] WebLogic Server 11gR1 Interactive Quick Reference"The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Podcast: Are You Future Proof? The latest OTN ArchBeat Podcast series features Oracle ACE Directors Ron Batra, Basheer Khan, and Ronald van Luttikhuizen, three practicing architects in an open discussion about how changes in enterprise IT are raising the bar for success for software architects and developers. Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company’s position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as 'TEN." My score? Never mind. Advanced Oracle SOA Suite OOW 2012 PresentationsThe Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call "Academies." "These indexes contain the articles we’ve written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Oracle’s Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark RittmanOracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. OW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Thought for the Day "Not everything that can be counted counts, and not everything that counts can be counted." — Albert Einstein (March 14, 1879 – April 18, 1955) Source: Quotes For Software Engineers

  Read the article

• Chalk Talk with John: How Does SOA Add Value to Your Enterprise?

  - by John Brunswick

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In this episode of Chalk Talk with John we revisit our town of Middleware Fields from What Does User Experience Mean to You? to look at demystifying the business value of SOA. Middleware fields is an extremely eco-conscious community and has been trying to setup a commuting program for their employees. Though a good idea, they soon run into challenges ensuring that people are able to use the commuting services easily.  Take a look below to see how SOA is like a transit pass for your enterprise and how it addresses common issues you may have with your enterprise systems. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

  Read the article

• ArchBeat Link-o-Rama Top 10 for October 7-13, 2012

  - by Bob Rhubart

  The Top 10 items shared via the OTN ArchBeat Facebook page for the week of October 7-13, 2012. OOW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Oracle's Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Adaptive ADF/WebCenter template for the iPad | Maiko Rocha Oracle Fusion Middleware A-Team member Maiko Rocha responds to a a customer request for information about how to create an adaptive iPad template for their WebCenter Portal application, "a specific template to streamline their workflow on the iPad." Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. WebCenter Sites Gadget Development Concepts Quickstart | John Brunswick What are Gadgets? "At their most basic level they can be thought of as lightweight portlets that run largely on the client side of an architecture," says John Brunswick. "Gadgets provide a cross-platform container to run reusable UI modules that generally expose dynamic information to an end user, allowing for some level of end user customization." Oracle Fusion Middleware Security: OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call Academies. "These indexes contain the articles we've written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Fusion Applications Technical Tips | Naveen Nahata "Setting memory parameters for Admin and Managed servers of various domains in Fusion Applications can be, let us say, a little daunting," says Oracle Fusion Middleware A-Team member Naveen Nahata. "While all this may look complicated and intimidating, it is actually relatively simple once you understand how it all works." Updated Agenda for OTN Architect Day Los Angeles (Oct 25) In less than two weeks Oracle Architect Day rolls into Los Angeles, with a full slate of sessions devoted to cloud computing, engineered systems, and SOA. Follow the link for the updated event agenda. ORCLville: OOW 2012 - A Not So Brief Recap Oracle ACE Director Floyd Teter, an Applications & Apps Technology specialists, shares his personal, frank, and and extensive recap or Oracle OpenWorld 2012. SOA Suite create partition in Enterprise Manager | Peter Paul van de Beek "In Oracle SOA Suite 10g, or more specific BPEL 10g, one could group functionality in domains," says Peter Paul van de Beek. "This feature has been away in the early versions of SOA Suite 11g. They have returned in more recent version and can be used for all SCA composites (instead of BPEL only). Nowadays these 10g domains are called partitions." Thought for the Day "I strive for an architecture from which nothing can be taken away." — Helmut Jahn Source: BrainyQuote.com

  Read the article

• Chalk Talk with John: What Does User Experience Mean to You?

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: John Brunswick The "Chalk Talk with John" series will explore the practical value of Middleware in the context of two fictional communities, shared through analogies aligned to enterprise technology.  This format offers business stakeholders and IT a common language for understanding the benefits of technology in support of their business initiatives, regardless of their current level of technical knowledge. I will endeavor to showcase an episode highlighting business use cases and how technology plays a role in business on a bi-weekly basis. The debut episode highlights the benefits of user experience capabilities supplied by Portal technologies, by juxtaposing the communities of Middleware Fields and Codeaway Valley with regard to the time and effort their residents spend performing everyday tasks.  This comparison provides insight into the benefits of leveraging a common user experience foundation to support the tasks that our employees, customers and partners engage in on a daily basis with our organizations. Take a look and let me know your thoughts! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Connect with me on Twitter and visit my site for Oracle Fusion Middleware related tips.

  Read the article

• Oracle participó en el Expocontact14

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Los pasados 27 y 28 de Mayo tuvo lugar el congreso Expocontact en el Museo del Traje. El congreso volvió a ser punto de encuentro de los mejores expertos y empresas líderes del sector Contact Center con una convocatoria de 700 asistentes. Oracle, además de patrocinador del evento, formó parte de la agenda con la ponencia de Victor López, Sales Consulting Director, CRM Orale Ibérica en la que explicó “Cómo pasar de atender a “gestionar experiencias” ”. En esta ponencia trasladó la importancia de la innovación tecnológica en el servicio al cliente ya que a través de este “puedes disponer del perfil completo de tu cliente” y hacer tu trabajo más ágil y funcional, comentaba Victor. Además, aprovechó para resaltar las mayores funcionalidades de las soluciones de CX (Customer Experience) de Oracle en la nube: “multicanal, móviles, integradas y flexibles”. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Además de las ponencias, la agenda contaba con una mesa redonda donde se debatió sobre la gestión integral del cliente desde una perspectiva global. La interacción de la audiencia fue clave durante las dos jornadas, pudiendo votar a las preguntas propuestas sobre las ponencias en directo y conociendo al momento los resultados, a través de una aplicación móvil. Algo que hizo constatar un mensaje clave para este sector: “saber escuchar al cliente” Conoce ya nuestras soluciones de CX aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

  Read the article

• Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform

  - by Michael Snow

  Openmatics s.r.o. was founded in 2010 as a subsidiary of ZF Friedrichshafen AG, a global player in driveline and chassis technology. Oracle Customer:  Openmatics s.r.o.Location:  Pilsen, Czech RepublicIndustry:  AutomotiveEmployees:  70 Its goal was to develop and operate a flexible, open telematics platform for automotive applications, which is independent from vehicle and component suppliers—recognizing that the fragmented telematics market was not meeting today’s fleet management needs. Openmatics provides a rich product portfolio, and customers can extend the platform, as required, to meet their needs. Partners and third-parties can develop their own applications using the Openmatics’ software development kit and can sell them via the Openmatics app shop.ZF Friedrichshafen AG is a global player in driveline and chassis technology. With 121 production companies and 650 service partners in 26 countries, ZF is among the top 10 largest automotive suppliers worldwide. Founded in 1915 to develop and produce transmissions for airships and vehicles, the group’s product offerings now include transmissions and steering systems as well as chassis components and complete axle systems and modules.  A word from Openmatics s.r.o.  “Oracle WebCenter Portal, together with the underlying Oracle Application Development Framework, provided the fundamental infrastructure for the Openmatics platform. Fleet managers can now reduce fuel consumption and operating costs, and more efficiently manage vehicle usage, maintenance, and safety. The standards-based platform allows third-party suppliers to deploy their own vehicle telematics services as Openmatics apps and creates a de facto standard for the automotive industry, independent from a single manufacturer or service provider.” – Gero Strobel, Head of Development, Openmatics s.r.o. Challenges Create an industry standard for vehicle telematics by establishing a customizable platform that enables access to telematics information, such as current and past fuel consumption, through a web browser to better meet automotive market and customer needs Reduce fleet-management costs by eliminating the need to invest in isolated telematics hardware and software solutions per vehicle brand and vehicle component manufacturer Establish an open platform where third-party providers—such as original equipment manufacturers (OEM), insurers, fleet operators, and individual developers—can deploy their own vehicle telematics services Allow users to purchase targeted telematics services as single apps to reduce costs and ensure rapid growth of telematics services available on the platform Enable users to configure their telematics apps with ease to make sure the platform meets individual fleet management requirements, such as analyzing past and current fuel consumption of a truck fleet Solutions Deployed Oracle WebCenter Portal as a foundation for Openmatics, a standards-based automotive telematics platform that provides next-generation fleet management with unified digital communication from and to vehicles on the move Used Oracle Application Development Framework as the development framework for Oracle WebCenter Portal’s components and services, providing developers with ready-to-use software development kits with application programming interfaces, design templates, and visual tools that accelerated time to market Used Oracle Enterprise Pack for Eclipse to simplify telematics application development in Java Enabled fleet monitoring by recording vehicle data—such as fuel consumption information—through onboard units, delivering the information to Oracle Database, and making it accessible through a customizable app portfolio on any web browser Stored vehicle telematics data—sent as encrypted information—in Oracle Database, ensuring data integrity and immediate availability for the platform’s telematics applications Enabled a wide range of telematics services suppliers, from vehicle component manufacturers to fleet application developers, to offer vehicle telematics services on the Openmatics platform, ensuring platform independence from OEMs Provided Openmatics customers with the means to individually select the automotive telematics services that are relevant to their business requirements, eliminating the need to pay for superfluous information and reducing fleet management costs Oracle Products & Services Oracle Application Development Framework Oracle WebCenter Portal Oracle SOA Suite Oracle Enterprise Pack for Eclipse Oracle Database Oracle Consulting &amp;amp;amp;amp;amp;amp;amp;&amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;gt;amp;&amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;gt;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;gt;

  Read the article

• Web Safe Area (optimal resolution) for web app design?

  - by M.A.X

  I'm in the process of designing a new web app and I'm wondering for what 'Web Safe Area' should I optimize the app layout and design. By Web Safe Area I mean the actual area available to display the website in the browser (which is influenced by monitor resolution as well as the space taken up by the browser and OS) I did some investigation and thinking on my own but wanted to share this to see what the general opinion is. Here is what I found: Optimal Display Resolution: w3schools web stats seems to be the most referenced source (however they state that these are results from their site and is biased towards tech savvy users) http://www.w3counter.com/globalstats.php (aggregate data from something like 15,000 different sites that use their tracking services) StatCounter Global Stats Display Resolution (Stats are based on aggregate data collected by StatCounter on a sample exceeding 15 billion pageviews per month collected from across the StatCounter network of more than 3 million websites) NetMarketShare Screen Resolutions (marketshare.hitslink.com) (a web analytics consulting firm, they get data from browsers of site visitors to their on-demand network of live stats customers. The data is compiled from approximately 160 million visitors per month) Display Resolution Summary: There is a bit of variation between the above sources but in general as of Jan 2011 looks like 1024x768 is about 20%, while ~85% have a higher resolution of at least 1280x768 (1280x800 is the most common of these with 15-20% of total web, depending on the source; 1280x1024 and 1366x768 follow behind with 9-14% of the share). My guess would be that the higher resolution values will be even more common if we filter on North America, and even higher if we filter on N.American corporate users (unfortunately I couldn't find any free geographically filtered statistics). Another point to note is that the 1024x768 desktop user population is likely lower than the aforementioned 20%, seeing as the iPad (1024x768 native display) is likely propping up those number (the app I'm designing is flash based, Apple mobile devices don't support flash so iPad support isn't a concern). My recommendation would be to optimize around the 1280x768 constraint (*note: 1280x768 is actually a relatively rare resolution, but I think it's a valid constraint range considering that 1366x768 is relatively common and 1280 is the most common horizontal resolution). Browser + OS Constraints: To further add to the constraints we have to subtract the space taken up by the browser (assuming IE, which is the most space consuming) and the OS (assuming WinXP-Win7): Win7 has the biggest taskbar footprint at a height of 40px (XP's and Vista's is 30px) The default IE8 view uses up 25px at the bottom of the screen with the status bar and a further 120px at the top of the screen with the windows title bar and the browser UI (assuming the default 'favorites' toolbar is present, it would instead be 91px without the favorites toolbar). Assuming no scrollbar, we also loose a total of 4px horizontally for the window outline. This means that we are left with 583px of vertical space and 1276px of horizontal. In other words, a Web Safe Area of 1276 x 583 Is this a correct line of thinking? I'm really surprised that I couldn't find this type of investigation anywhere on the web. Lots of websites talk about designing for 1024x768, but that's only half the equation! There is no mention of browser/OS influences on the actual area you have to display the site/app. Any help on this would be greatly appreciated! Thanks. EDIT Another caveat to my line of thinking above is that different browsers actually take up different amounts of pixels based on the OS they're running on. For example, under WinXP IE8 takes up 142px on top of the screen (instead the aforementioned 120px for Win7) because the file menu shows up by default on XP while in Win7 the file menu is hidden by default. So it looks like on WinXP + IE8 the Web Safe Area would be a mere 572px (768px-142-30-24=572)

  Read the article

• Cloud Adoption Challenges

  - by Herve Roggero

  Originally posted on: http://geekswithblogs.net/hroggero/archive/2013/11/07/cloud-adoption-challenges.aspxWhile cloud computing makes sense for most organizations and countless projects, I have seen customers significantly struggle with cloud adoption challenges. This blog post is not an attempt to provide a generic assessment of cloud adoption; rather it is an account of personal experiences in the field, some of which may or may not apply to your organization. Cloud First, Burst? In the rush to cloud adoption some companies have made the decision to redesign their core system with a cloud first approach. However a cloud first approach means that the system may not work anymore on-premises after it has been redesigned, specifically if the system depends on Platform as a Service (PaaS) components (such as Azure Tables). While PaaS makes sense when your company is in a position to adopt the cloud exclusively, it can be difficult to leverage with systems that need to work in different clouds or on-premises. As a result, some companies are starting to rethink their cloud strategy by designing for on-premises first, and modify only the necessary components to burst when needed in the cloud. This generally means that the components need to work equally well in any environment, which requires leveraging Infrastructure as a Service (IaaS) or additional investments for PaaS applications, or both.  What’s the Problem? Although most companies can benefit from cloud computing, not all of them can clearly identify a business reason for doing so other than in very generic terms. I heard many companies claim “it’s cheaper”, or “it allows us to scale”, without any specific metric or clear strategy behind the adoption decision. Other companies have a very clear strategy behind cloud adoption and can precisely articulate business benefits, such as “we have a 500% increase in traffic twice a year, so we need to burst in the cloud to avoid doubling our network and server capacity”. Understanding the problem being solved through by adopting cloud computing can significantly help organizations determine the optimum path and timeline to adoption. Performance or Scalability? I stopped counting the number of times I heard “the cloud doesn’t scale; our database runs faster on a laptop”.  While performance and scalability are related concepts, they are nonetheless different in nature. Performance is a measure of response time under a given load (meaning with a specific number of users), while scalability is the performance curve over various loads. For example one system could see great performance with 100 users, but timeout with 1,000 users, in which case the system wouldn’t scale. However another system could have average performance with 100 users, but display the exact same performance with 1,000,000 users, in which case the system would scale. Understanding that cloud computing does not usually provide high performance, but instead provides the tools necessary to build a scalable system (usually using PaaS services such as queuing and data federation), is fundamental to proper cloud adoption. Uptime? Last but not least, you may want to read the Service Level Agreement of your cloud provider in detail if you haven’t done so. If you are expecting 99.99% uptime annually you may be in for a surprise. Depending on the component being used, there may be no associated SLA at all! Other components may be restarted at any time, or services may experience failover conditions weekly ( or more) based on current overall conditions of the cloud service provider, most of which are outside of your control. As a result, for PaaS cloud environments (and to a certain extent some IaaS systems), applications need to assume failure and gracefully retry to be successful in the cloud in order to provide service continuity to end users. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting (http://www.bluesyntax.net). Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" and “PRO SQL Server 2012 Practices” from Apress, a PluralSight author, and runs the Azure Florida Association.

  Read the article

• Watchguard Firewall - Issues with SSLVPN

  - by David W

  I have a client who has a WatchGuard XTM 23 device on site as their primary firewall. I just upgraded its firmware a couple days ago to the latest version for that series, 11.6.6. The problem is that I haven't successfully been able to setup a VPN connection for them. Using the instructions at http://www.watchguard.com/help/docs/webui/11_XTM/en-US/index.html#en-US/mvpn/ssl/configure_fb_for_mvpn_ssl_c.html, I'm trying to setup a VPN with SSL connection: From the firewall web GUI / Dashboard, I go to VPN - Mobile VPN with SSL, I enable it, add the organization's public IP address to which the firewall is connected. I've setup a group in Active Directory named "SSLVPN-Users", verified that the WatchGuard box can talk to the Active Directory Server, and added myself to that group. I then downloaded the WatchGuard Mobile VPN with SSL client onto my own Windows 7 machine, walked to the client's 2nd building across the street (which has a different public internet connection), and tried to connect to the VPN. When I do try to connect with the client, I get the following errors: 2013-06-24T15:41:32.119 Launching WatchGuard Mobile VPN with SSL client. Version 11.6.0 (Build 343814) Built:Jun 13 2012 01:42:55 2013-06-24T15:41:37.595 Requesting client configuration from 184.174.143.176:443 2013-06-24T15:41:50.106 FAILED:Cannot perform http request, timeout 12002 2013-06-24T15:41:50.106 failed to get domain name I discovered today the Firebox System Manager, and its "Traffic Monitor" which gives current log information (refreshes every 5 seconds). Unfortunately, it doesn't look like the client has setup any sort of WatchGuard / Firebox logging server, so actually recording server-side logs to file hasn't been done. I can work on implementing that if I need to. I noticed that if I try to ping the client's public IP address from an outside source, I don't get a response back (unless I added a policy into the firewall to allow ICMP traffic from "External", which I successfully did a few seconds ago for testing purposes - that rule has since been reverted to not respond to external ping requests). There's a policy in the firewall for allowing SSLVPN Traffic authentication requests coming from any external source TO the Firebox, and then to do the authentication / actually allow the VPN traffic, there's a policy allowing traffic for anyone in the SSLVPN-Users group to flow between that user and the inside network. So my questions are: Has anyone seen these errors before from the Watchguard VPN Client, and/or do you have any suggestions on how I can resolve that error? If I need to setup logging server to grab the firewall logs (in order to further troubleshoot this issue), how complicated a task is that and does it require a lot of system resources? The organization I'm consulting with only has 1 server and not a lot of resources or technical know-how.

  Read the article

• Installing Zend on CentOS is having dependency issues

  - by rax

  I'm trying to install PHP's Zend Server on my CentOS VPS but it's having dependency issues that I can't seem to resolve. zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-gui-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-dev-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) knowledgetree-ce-3.7.0-2.noarch from KTnoarch has depsolving problems --> Missing Dependency: php-5.2-xmlrpc-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) knowledgetree-ce-3.7.0-2.noarch from KTnoarch has depsolving problems --> Missing Dependency: php-5.2-fileinfo-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-zend-extensions is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-common-extensions-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-fileinfo-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) Error: Missing Dependency: php-5.2-xmlrpc-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) Error: Missing Dependency: php-5.2-gui-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-common-extensions-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-dev-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-zend-extensions is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) When consulting the Google, all I get told is how to install PHP 5.2.* on CentOS. According to the output of php -v, I've done that. PHP 5.2.8 (cli) (built: Sep 28 2009 15:37:15) Copyright (c) 1997-2008 The PHP Group Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies with the ionCube PHP Loader v3.1.34, Copyright (c) 2002-2009, by ionCube Ltd. How can I solve this issue?

  Read the article

• Exchange server not serving mobile devices - how to troubleshoot?

  - by chickeninabiscuit

  Our exchange server has suddenly stopped serving mobile devices. Attempts to connect result in our ActiveSync server returning HTTP 500. It is serving outlook clients fine. Our server is Windows 2003 SBS 6.5 SP2 There are no abnormal events in the system log. I ran the "Exchange ActiveSync with AutoDiscover" at https://www.testexchangeconnectivity.com/ I've notice an abnormality in the exchange properties, Log File Directory shows: Access denied. Facility: Win32 ID no: 80070005 Exchange System Manager As shown in the following image: I think it may be related to a recent issue we had here: http://serverfault.com/questions/40222/windows-server-2003-suddenly-unable-to-connect-to-anything We followed a procedure to reinstall TCP/IP: http://support.microsoft.com/kb/325356 I've run the "exchange activesync" connectivity test at testexchangeconnectivity.com: Attempting to Resolve the host name mail.immersive.com.au in DNS. Host successfully Resolved Additional Details IP(s) returned: 221.133.203.229 Testing TCP Port 443 on host mail.immersive.com.au to ensure it is listening/open. The port was opened successfully. Testing SSL Certificate for validity. The certificate passed all validation requirements. Test Steps Validating certificate name Successfully validated the certificate name Additional Details Found hostname mail.immersive.com.au in Certificate Subject Common name Validating certificate trust for Windows Mobile Devices Certificate is trusted and all certificates are present in chain Additional Details Certificate is trusted for Windows Mobile 5 and Later platforms. Root = [email protected], CN=Thawte Server CA, OU=Certification Services Division, O=Thawte Consulting cc, L=Cape Town, S=Western Cape, C=ZA Testing certificate date to ensure validity Date Validation passed. The certificate is not expired. Additional Details Certificate is valid: NotBefore = 1/5/2009 4:00:00 PM, NotAfter = 1/11/2010 3:59:59 PM Testing Http Authentication Methods for URL https://mail.immersive.com.au/Microsoft-Server-Activesync/ Http Authentication Methods are correct Additional Details Found all expected authentication methods and no disallowed methods. Methods Found: Basic Attempting an Activesync session with server Errors were encountered while testing the ActiveSync session Test Steps Attempting to send OPTIONS command to server OPTIONS response was successfully received and is valid Additional Details Headers received: MicrosoftOfficeWebServer: 5.0_Pub Pragma: no-cache Public: OPTIONS, POST Allow: OPTIONS, POST MS-Server-ActiveSync: 6.5.7638.1 MS-ASProtocolVersions: 1.0,2.0,2.1,2.5 MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping Content-Length: 0 Date: Thu, 16 Jul 2009 01:07:27 GMT Server: Microsoft-IIS/6.0 X-Powered-By: ASP.NET Attempting FolderSync command on ActiveSync session FolderSync command test failed Tell me more about this issue and how to resolve it Additional Details Exchange

  Read the article

• How do I get the latest FastCGI and PHP versions to peacefully coexist on IIS 6?

  - by BHelman

  I have been going round and round trying to get any sort of PHP running on IIS 6. I somehow managed to successfully get version 5.1.4 running using the php5isapi.dll file. However, I want to upgrade a website to begin using a Content Management System. I have never dug into CMS before so I'm open to programs that are easy to use. I am currently looking into TomatoCMS and ImpressCMS - but that's beside the point. I have never done an installation with PHP before and I think I'm getting familiar with how it works. However the current situation is this. Microsoft's Web Platform Installer 2.0 installed FastCGI for me. I need to upgrade to PHP 5.3.1 for a CMS system. So I downloaded the Windows installer and let it go at it. After consulting several other blog articles, I believe I know how it is supposed to work but I am currently not having luck. THE SETUP *.php is a registered extension in IIS 6 for all websites (on Win 2k3). The application that it calls is C:\Windows\system32\inetsvr\fcgiext.dll, like it should. The fcgiext.ini config has the proper lines: [Types] php=PHP [PHP] ext=C:\program files\PHP\php-cgi.exe And the php.ini file also has the correct configs. All extensions are disabled and I changed the correct things for FastCGI. And everything is registered correctly with the PATH variable. Everything is exactly how it should be. BUT when I launch the "info.php" page () on another computer, I get the following error: FastCGI Error The FastCGI Handler was unable to process the request. Error Details: * Section [PHP] not found in config file. * Error Number: 1413 (0x80070585). * Error Description: Invalid index. HTTP Error 500 - Server Error. Internet Information Services (IIS) A quick Google search reveals that I have it all setup correctly as far as the INI's go and the mapping of the php extension. I am completely at a loss. Does anyone have any suggestions? Although the server is hosting three small websites, I don't really care what I have to do to it to get it to work.

  Read the article

• Installing Zend on CentOS is having dependency issues

  - by rax

  I'm trying to install PHP's Zend Server on my CentOS VPS but it's having dependency issues that I can't seem to resolve. zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-gui-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-dev-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) knowledgetree-ce-3.7.0-2.noarch from KTnoarch has depsolving problems --> Missing Dependency: php-5.2-xmlrpc-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) knowledgetree-ce-3.7.0-2.noarch from KTnoarch has depsolving problems --> Missing Dependency: php-5.2-fileinfo-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-zend-extensions is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-common-extensions-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-fileinfo-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) Error: Missing Dependency: php-5.2-xmlrpc-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) Error: Missing Dependency: php-5.2-gui-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-common-extensions-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-dev-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-zend-extensions is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) When consulting the Google, all I get told is how to install PHP 5.2.* on CentOS. According to the output of php -v, I've done that. PHP 5.2.8 (cli) (built: Sep 28 2009 15:37:15) Copyright (c) 1997-2008 The PHP Group Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies with the ionCube PHP Loader v3.1.34, Copyright (c) 2002-2009, by ionCube Ltd. How can I solve this issue?

  Read the article

• How do I get the latest FastCGI and PHP versions to peacefully coexist on IIS 6?

  - by BHelman

  I have been going round and round trying to get any sort of PHP running on IIS 6. I somehow managed to successfully get version 5.1.4 running using the php5isapi.dll file. However, I want to upgrade a website to begin using a Content Management System. I have never dug into CMS before so I'm open to programs that are easy to use. I am currently looking into TomatoCMS and ImpressCMS - but that's beside the point. I have never done an installation with PHP before and I think I'm getting familiar with how it works. However the current situation is this. Microsoft's Web Platform Installer 2.0 installed FastCGI for me. I need to upgrade to PHP 5.3.1 for a CMS system. So I downloaded the Windows installer and let it go at it. After consulting several other blog articles, I believe I know how it is supposed to work but I am currently not having luck. THE SETUP *.php is a registered extension in IIS 6 for all websites (on Win 2k3). The application that it calls is C:\Windows\system32\inetsvr\fcgiext.dll, like it should. The fcgiext.ini config has the proper lines: [Types] php=PHP [PHP] ext=C:\program files\PHP\php-cgi.exe And the php.ini file also has the correct configs. All extensions are disabled and I changed the correct things for FastCGI. And everything is registered correctly with the PATH variable. Everything is exactly how it should be. BUT when I launch the "info.php" page () on another computer, I get the following error: FastCGI Error The FastCGI Handler was unable to process the request. Error Details: * Section [PHP] not found in config file. * Error Number: 1413 (0x80070585). * Error Description: Invalid index. HTTP Error 500 - Server Error. Internet Information Services (IIS) A quick Google search reveals that I have it all setup correctly as far as the INI's go and the mapping of the php extension. I am completely at a loss. Does anyone have any suggestions? Although the server is hosting three small websites, I don't really care what I have to do to it to get it to work.

  Read the article

• Exchange 2007 and migrating only some users under a shared domain name

  - by DomoDomo

  I'm in the process of moving two law firms to hosted Exchange 2007, a service that the consulting company I work for offers. Let's call these two firms Crane Law and Poole Law. These two firms were ONE firm just six months ago, but split. So they have three email domains: Old Firm: craneandpoole.com New Firm 1: cranelaw.com New Firm 2: poolelaw.com Both Firm 1 & Firm 2 use craneandpoole.com email addresses, as for the other two domains, only people who work at the respective firm use that firm's domain name, natch. Currently these two firms are still using the same pre-split internal Exchange 2007 server, where MX records for all three domains point. Here's the problem. I'm not moving both companies at the same time. I'm moving Crane Law two weeks before Poole Law. During this two weeks, both companies need to be able to: Continue to receive emails addressed to craneandpoole.com Send emails between firms, using cranelaw.com and poolelaw.com accounts I also have a third problem: I'd like to setup all three domains in my hosting infrastructure way ahead of time, to make my own life easier What would solve all my problems would be, if there is some way I can tell Exchange 2007, even though this domain exists locally forward on the message to the outside world using public MX record as a basis for where to send it (or if I could somehow create a route for it statically that would work too). If this doesn't work, to address points #1 when I migrate Crane Law, I will delete all references locally to cranelaw.com on their current Exchange server, and setup individual forwards for each of their craneandpool.com mailboxes to forward to our hosted exchange server. This will also take care of point #2, since the cranelaw.com won't be there locally, when poolelaw.com tries to send to cranelaw.com, public MX records will be used for mail routing decisions and go to my hosted exchange. The bummer of that though is, I won't be able to setup poolelaw.com ahead of time in hosted Exchange, will have to wait to do it day of :( Sorry for the long and confusing post. Just wondering if there is a better or simpler way to do what I want? Three tier forests and that kind of thing are out, this is just a two week window where they won't be in the same place.

  Read the article

• SSL certificate for Oracle Application Server 11g

  - by Easter Sunshine

  I was asked to get an SSL certificate for an "Oracle Application Server 11g" which has a soon-to-expire certificate. Brushing aside the fact that 10g seems to be the newest version, I got a certificate from InCommon, as I usually do without problem (except this is the first time I supplied Oracle Application Server 11g as the software type on the CSR form). On the email containing links to download the certificate, it mentioned: Certificate Details: SSL Type : InCommon SSL Server : OTHER I forwarded the email over to the person responsible for installing it and got a reply that the server type must be Oracle Application Server for the certificate to work (the CN is the same as before). They were unable to install this certificate (no details provided to me) and mentioned they had this issue previously with Thawte when they didn't supply Oracle Application Server as the server type. I don't see any significant difference between the currently installed certificate (working) and the new one I just got signed by InCommon (not working). $ openssl x509 -in sso-current.cer -text shows, with irrelevant information ommitted. Data: Version: 3 (0x2) Signature Algorithm: sha1WithRSAEncryption Issuer: C=ZA, ST=Western Cape, L=Cape Town, O=Thawte Consulting cc, OU=Certification Services Division, CN=Thawte Premium Server CA/[email protected] Validity Not Before: Oct 1 00:00:00 2009 GMT Not After : Nov 28 23:59:59 2012 GMT Subject Public Key Info: Public Key Algorithm: rsaEncryption Public-Key: (2048 bit) Modulus: Exponent: 65537 (0x10001) X509v3 extensions: X509v3 Basic Constraints: critical CA:FALSE X509v3 CRL Distribution Points: Full Name: URI:http://crl.thawte.com/ThawteServerPremiumCA.crl X509v3 Extended Key Usage: TLS Web Server Authentication, TLS Web Client Authentication Authority Information Access: OCSP - URI:http://ocsp.thawte.com Signature Algorithm: sha1WithRSAEncryption and $ openssl x509 -in sso-new.cer -text shows Data: Version: 3 (0x2) Signature Algorithm: sha1WithRSAEncryption Issuer: C=US, O=Internet2, OU=InCommon, CN=InCommon Server CA Validity Not Before: Nov 8 00:00:00 2012 GMT Not After : Nov 8 23:59:59 2014 GMT Subject Public Key Info: Public Key Algorithm: rsaEncryption Public-Key: (2048 bit) Modulus: Exponent: 65537 (0x10001) X509v3 extensions: X509v3 Authority Key Identifier: keyid:48:4F:5A:FA:2F:4A:9A:5E:E0:50:F3:6B:7B:55:A5:DE:F5:BE:34:5D X509v3 Subject Key Identifier: 18:8D:F6:F5:87:4D:C4:08:7B:2B:3F:02:A1:C7:AC:6D:A7:90:93:02 X509v3 Key Usage: critical Digital Signature, Key Encipherment X509v3 Basic Constraints: critical CA:FALSE X509v3 Extended Key Usage: TLS Web Server Authentication, TLS Web Client Authentication X509v3 Certificate Policies: Policy: 1.3.6.1.4.1.5923.1.4.3.1.1 CPS: https://www.incommon.org/cert/repository/cps_ssl.pdf X509v3 CRL Distribution Points: Full Name: URI:http://crl.incommon.org/InCommonServerCA.crl Authority Information Access: CA Issuers - URI:http://cert.incommon.org/InCommonServerCA.crt OCSP - URI:http://ocsp.incommon.org Nothing jumps out at me as the reason one would not work so I don't have a specific request for the signer for what to do differently when re-signing.

  Read the article

• UAE and the mysteries of unreachable websites

  - by 0plus1

  I write here because I'm really lost, please stay with me because it's not easy to explain. A company asked me to set-up a private server, now I'm a programmer so I got a solution with technical support and cpanel which helped me to setup everything and it's working smoothless. I'm by no means a professional sysadmin, but I have a fair knowledge of server configurations, but this problem is way over my knowledge, and apparently way over the knowledge of most sysadmins, I really hope that here I'll find someone with enough experience to help me or at least give me more insight. Now this company for which I'm consulting operates in the UAE (United Arab Emirates) and from there the server is almost unreachable. It started with ns not registering in the UAE, after a week that sorted itself out and now the site is indeed reachable, but it takes almost 2 minutes to load a webpage with one line of text. Emails go in timeout. The domain currently parked there has been bought appositely for tests, the main one that was supposed to go there, after a catastrophic week has been transferred to a shared hosting solution in the UK, and from there it works like a charme. Now after doing some research I discovered that I'm not alone in this, there are several reports of webmasters discovering that their website is not reachable inside the UAE, and mind this has nothing to do with the state-wide block of questionable sites, because in that case an error message appears, this seems to be related to the infrastructure of the UAE, which apparently reroutes everything through their own "fake" internet. Apparently new servers with their own IP are not recognized (yet?) by the UAE infrastructure, while shared hosting solutions seeing that they operates tons of other websites are more likely to be part of the UAE network. Now my questions are: 1) Has someone a real explanation for this? The only thing I can think of is that the server is on a new IP that is not yet recognized by the UAE, but that doesn't explain why it loads (even if after 2 minutes). I don't have any help from within the UAE as the only people that are "experts" are questionable companies that simply try to sell their own services. 2) If there is really some kind of block of new servers, is it possible to know before if a server is reachable from within the UAE, currently this is not a ns problem as even accessing the server with its IP result in a 2 minute wait. 3) Can it be that the problem lies somewhere else? There are some tests that I can perform? I'm not physically in the UAE, but I can ask the people there, or use teamviewer. Could it be some misconfiguration on the server (mind that the site works EVERYWHERE else in the world). Thank you for ANY kind of help

  Read the article

• Fix single entry from mbr

  - by Sander

  I use EasyBCD to manage my tripleboot of (1) Windows Server 2008 R2, (2) Windows 7 Professional and (3) Ubuntu Linux. While trying to change the order of my boot menu I ended up losing the Windows Server entry. Luckily I had a boot menu backup (.bcd file) that allowed me to restore my boot menu using EasyBCD. However, when I now select the Windows Server option in my boot menu the Windows Server Recovery Environment starts up. So I have to select language/keyboard layout/etc. and then I have 3 options as shown in the image below. . My goal is to fix the one corrupted Windows Server entry from my boot menu without messing up or losing the two other ones. I'm guessing the Recovery Console (Command Prompt) is the next step and that I will be needing bootrec.exe. But when consulting this page: Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows (about half way down there's a link that shows the bootrec.exe options) I'm getting uncertain. The page lists 4 options for bootrec.exe : /FixMbr /FixBoot /ScanOs /RebuildBcd What option do I need to fix just the server entry of my boot menu? Thanks in advance, Sander P.S. All three OS's are on the same physical disk (3 different partitions). Disk layout: System reserved (primary partition, 100 MB) Windows 7 (primary parition, 150 GB) Windows Server 2008 (primary partition, 150 GB) Extended partition (linux partitions (/,/swap,/home), 150GB + data partition, 150 GB) P.P.S. This is what my boot menu looks like using EasyBCD (Detailed/Debug mode) on my Windows 7 installation. Windows Boot Manager -------------------- identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795} device partition=\Device\HarddiskVolume1 description Windows Boot Manager locale en-US inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e} default {93f90e43-cae8-11df-b05a-c9177e705936} resumeobject {93f90e3e-cae8-11df-b05a-c9177e705936} displayorder {93f90e43-cae8-11df-b05a-c9177e705936} {93f90e3f-cae8-11df-b05a-c9177e705936} {93f90e46-cae8-11df-b05a-c9177e705936} toolsdisplayorder {b2721d73-1db4-4c62-bf78-c548a880142d} timeout 10 displaybootmenu Yes Windows Boot Loader ------------------- identifier {93f90e43-cae8-11df-b05a-c9177e705936} device partition=\Device\HarddiskVolume3 path \Windows\system32\winload.exe description Windows Server 2008 R2 - Standard locale en-US inherit {6efb52bf-1766-41db-a6b3-0ee5eff72bd7} recoverysequence {93f90e44-cae8-11df-b05a-c9177e705936} recoveryenabled Yes osdevice partition=\Device\HarddiskVolume3 systemroot \Windows resumeobject {93f90e42-cae8-11df-b05a-c9177e705936} nx OptOut Windows Boot Loader ------------------- identifier {93f90e3f-cae8-11df-b05a-c9177e705936} device partition=C: path \Windows\system32\winload.exe description Windows 7 - Professional locale nl-NL inherit {6efb52bf-1766-41db-a6b3-0ee5eff72bd7} recoverysequence {93f90e40-cae8-11df-b05a-c9177e705936} recoveryenabled Yes osdevice partition=C: systemroot \Windows resumeobject {93f90e3e-cae8-11df-b05a-c9177e705936} nx OptIn Real-mode Boot Sector --------------------- identifier {93f90e46-cae8-11df-b05a-c9177e705936} device partition=C: path \NST\AutoNeoGrub0.mbr description Ubuntu 10.04 - Lucid Lynx

  Read the article

• Announcing SonicAgile – An Agile Project Management Solution

  - by Stephen.Walther

  I’m happy to announce the public release of SonicAgile – an online tool for managing software projects. You can register for SonicAgile at www.SonicAgile.com and start using it with your team today. SonicAgile is an agile project management solution which is designed to help teams of developers coordinate their work on software projects. SonicAgile supports creating backlogs, scrumboards, and burndown charts. It includes support for acceptance criteria, story estimation, calculating team velocity, and email integration. In short, SonicAgile includes all of the tools that you need to coordinate work on a software project, get stuff done, and build great software. Let me discuss each of the features of SonicAgile in more detail. SonicAgile Backlog You use the backlog to create a prioritized list of user stories such as features, bugs, and change requests. Basically, all future work planned for a product should be captured in the backlog. We focused our attention on designing the user interface for the backlog. Because the main function of the backlog is to prioritize stories, we made it easy to prioritize a story by just drag and dropping the story from one location to another. We also wanted to make it easy to add stories from the product backlog to a sprint backlog. A sprint backlog contains the stories that you plan to complete during a particular sprint. To add a story to a sprint, you just drag the story from the product backlog to the sprint backlog. Finally, we made it easy to track team velocity — the average amount of work that your team completes in each sprint. Your team’s average velocity is displayed in the backlog. When you add too many stories to a sprint – in other words, you attempt to take on too much work – you are warned automatically: SonicAgile Scrumboard Every workday, your team meets to have their daily scrum. During the daily scrum, you can use the SonicAgile Scrumboard to see (at a glance) what everyone on the team is working on. For example, the following scrumboard shows that Stephen is working on the Fix Gravatar Bug story and Pete and Jane have finished working on the Product Details Page story: Every story can be broken into tasks. For example, to create the Product Details Page, you might need to create database objects, do page design, and create an MVC controller. You can use the Scrumboard to track the state of each task. A story can have acceptance criteria which clarify the requirements for the story to be done. For example, here is how you can specify the acceptance criteria for the Product Details Page story: You cannot close a story — and remove the story from the list of active stories on the scrumboard — until all tasks and acceptance criteria associated with the story are done. SonicAgile Burndown Charts You can use Burndown charts to track your team’s progress. SonicAgile supports Release Burndown, Sprint Burndown by Task Estimates, and Sprint Burndown by Story Points charts. For example, here’s a sample of a Sprint Burndown by Story Points chart: The downward slope shows the progress of the team when closing stories. The vertical axis represents story points and the horizontal axis represents time. Email Integration SonicAgile was designed to improve your team’s communication and collaboration. Most stories and tasks require discussion to nail down exactly what work needs to be done. The most natural way to discuss stories and tasks is through email. However, you don’t want these discussions to get lost. When you use SonicAgile, all email discussions concerning a story or a task (including all email attachments) are captured automatically. At any time in the future, you can view all of the email discussion concerning a story or a task by opening the Story Details dialog: Why We Built SonicAgile We built SonicAgile because we needed it for our team. Our consulting company, Superexpert, builds websites for financial services, startups, and large corporations. We have multiple teams working on multiple projects. Keeping on top of all of the work that needs to be done to complete a software project is challenging. You need a good sense of what needs to be done, who is doing it, and when the work will be done. We built SonicAgile because we wanted a lightweight project management tool which we could use to coordinate the work that our team performs on software projects. How We Built SonicAgile We wanted SonicAgile to be easy to use, highly scalable, and have a highly interactive client interface. SonicAgile is very close to being a pure Ajax application. We built SonicAgile using ASP.NET MVC 3, jQuery, and Knockout. We would not have been able to build such a complex Ajax application without these technologies. Almost all of our MVC controller actions return JSON results (While developing SonicAgile, I would have given my left arm to be able to use the new ASP.NET Web API). The controller actions are invoked from jQuery Ajax calls from the browser. We built SonicAgile on Windows Azure. We are taking advantage of SQL Azure, Table Storage, and Blob Storage. Windows Azure enables us to scale very quickly to handle whatever demand is thrown at us. Summary I hope that you will try SonicAgile. You can register at www.SonicAgile.com (there’s a free 30-day trial). The goal of SonicAgile is to make it easier for teams to get more stuff done, work better together, and build amazing software. Let us know what you think!

  Read the article

• Session Report: What’s New in JSF: A Complete Tour of JSF 2.2

  - by Janice J. Heiss

  On Wednesday, Ed Burns, Consulting Staff Member at Oracle, presented a session, CON3870 -- “What’s New in JSF: A Complete Tour of JSF 2.2,” in which he provided an update on recent developments in JavaServer Faces 2.2. He began by emphasizing that, “JavaServer Faces 2.2 continues the evolution of the Java EE standard user interface technology. Like previous releases, this iteration is very community-driven and transparent.” He pointed out that since JSF was introduced at the 2001 JavaOne Keynote, it has had a long and successful run and has found a home in applications where the UI logic resides entirely on the server where the model and UI logic is. In such cases, the browser performs fairly simple functions. However, developers can take advantage of the power of browsers, something that Project Avatar is focused on by letting developers author their applications so the UI logic is running on the client and communicating to the back end via RESTful web services. “Most importantly,” remarked Burns, “JSF 2.2 offers a really good migration path because even in the scope of one application you could have an app written with JSF that has its UI logic on the server and, on a gradual basis, you could migrate parts of the app over to use client-side technologies. This can be done at any level of granularity – per page or per collection of pages. It all depends on what you want to do.” His presentation, which focused on the basic new features of JSF 2.2, began by restating the scope of JSF and encouraged attendees to check out Roger Kitain’s session: CON5133 “Techniques for Responsive Real-Time Web UIs.” Burns explained that JSF has endured because, “We still need web apps that are maintainable, localizable, quick to build, accessible, secure, look great and are fun to use.” It is used on every continent – the curious can go here to check out where its unofficial usage is tracked. He emphasized the significance of the UI logic being substantially on the server. This: Separates Component Semantics from Rendering, Allows components to “own” their little patch of the UI -- encode/decode, And offers a well-defined lifecycle: Inversion of Control. Burns reminded attendees that JSR-344, the spec for JSF 2.2, is now on Java Community Process 2.8, a revised version of the JCP that allows for more openness and transparency. He then offered some tools for community access to JSF 2.2:    * Public java.net projects spec http://jsf-spec.java.net/ impl http://jsf.java.net/ Open Source: GPL+Classpath Exception    * Mailing Lists [email protected]                                Public readable archive, JSPA signed member read/write [email protected]                                     Public readable archive, any java.net member read/write                         All mail sent to jsr344-experts is sent to users. * Issue Tracker spec http://jsf-spec.java.net/issues/ impl http://jsf.java.net/issues/ JSF 2.2, which is JSR 344, has a Public Review Draft planned by December 2012 with no need for a Renewal Ballot. The Early Draft Review of JSR 344 was published on December 8, 2011. Interested developers are encouraged to offer their input. Six Big Ticket Features of JSF 2.2 Burns summarized the six big ticket features of JSF 2.2:* HTML5 Friendly Markup Support Pass through attributes and elements * Faces Flows* Cross Site Request Forgery Protection* Loading Facelets via ResourceHandler* File Upload Component* Multi-Templating He explained that he called it “HTML 5 friendly” because there is really nothing HTML 5 specific about it -- it could be 4. But it enables developers to use new elements that are present in HTML5 without having a JSF component library that is written to take advantage of those specifically. It gives the page author the ability to use plain HTML5 to write their page, but to still take advantage of the server-side available in JSF. He presented a demo showing JSF 2.2’s ability to leverage the expressiveness of HTML5. Burns then explained the significance of face flows, which offer function points and quantify how much work has taken place, something of great value to JSF users. He went on to talk about JSF 2.2.’s cross-site request forgery protection (CSRF) and offered details about how it protects applications against attack. Then he talked about JSF 2.2’s File Upload Component and explained that the final specification will have Ajax and non-Ajax support. The current milestone has non-Ajax support implemented. He then went on to explain its capacity to add facelets through ResourceHandler. Previously, JSF 2.0 added Facelets and ResourceHandler as disparate units; now in JSF 2.2 the two concepts are unified. Finally, he explained the concept of multi-templating in JSF 2.2 and went on to discuss more medium-level features of the release. For an easy, low maintenance way of staying in touch with JSF developments go to JSF’s Twitter page where every month or so, important updates are offered.

  Read the article

• Dynamic Grouping and Columns

  - by Tim Dexter

  Some good collaboration between myself and Kan Nishida (Oracle BIP Consulting) over at bipconsulting on a question that came in yesterday to an internal mailing list. Is there a way to allow columns to be place into a template dynamically? This would be similar to the Answers Column selector. A customer has said Crystal can do this and I am trying to see how BI Pub can do the same. Example: Report has Regions as a dimension in a table, they want the user to select a parameter that will insert either Units or Dollars without having to create multiple templates. Now whether Crystal can actually do it or not is another question, can Publisher? Yes we can! Kan took the first stab. His approach, was to allow to swap out columns in a table in the report. Some quick steps: 1. Create a parameter from BIP server UI 2. Declare the parameter in RTF template You can check this post to see how you can declare the parameter from the server. http://bipconsulting.blogspot.com/2010/02/how-to-pass-user-input-values-to-report.html 3. Use the parameter value to condition if a particular column needs to be displayed or not. You can use <?if@column:.....?> syntax for Column level IF condition. The if@column is covered in user documentation. This would allow a developer to create a report with the parameter or multiple parameters to allow the user to pick a column to be included in the report. I took a slightly different tack, with the mention of the column selector in the Answers report I took that to mean that the user wanted to select more of a dimensional column and then have the report recalculate all its totals and subtotals based on that selected column. This is a little bit more involved and involves some smart XSL and XPATH expressions, but still very doable. The user can select a column as a parameter, that is passed to the template rather than the query. The parameter value that is actually passed is the element name that you want to regroup the data by. Inside the template we then reference that parameter value in our for-each-group loop. That's where we need the trixy XSL/XPATH code to get the regrouping to happen. At this juncture, I need to hat tip to Klaus, for his article on dynamic sorting that he wrote back in 2006. I basically took his sorting code and applied it to the for-each loop. You can follow both of Kan's first two steps above i.e. Create a parameter from BIP server UI - this just needs to be based on a 'list' type list of value with name/value pairs e.g. Department/DEPARTMENT_NAME, Job/JOB_TITLE, etc. The user picks the 'friendly' value and the server passes the element name to the template. Declare the parameter in RTF template - been here before lots of times right? <?param@begin:group1;'"DEPARTMENT_NAME"'?> I have used a default value so that I can test the funtionality inside the template builder (notice the single and double quotes.) Next step is to use the template builder to build a re-grouped report layout. It does not matter if its hard coded right now; we will add in the dynamic piece next. Once you have a functioning template that is re-grouping correctly. Open up the for-each-group field and modify it to use the parameter: <?for-each-group:ROW;./*[name(.) = $group1]?> 'group1' is my grouping parameter, declared above. We need the XPATH expression to find the column in the XML structure we want to group that matches the one passed by the parameter. Its essentially looking through the data tree for a match. We can show the actual grouping value in the report output with a similar XPATH expression <?./*[name(.) = $group1]?> In my example, I took things a little further so that I could have a dynamic label for the parameter value. For instance if I am using MANAGER as the parameter I want to show: Manager: Tim Dexter My XML elements are readable e.g. DEPARTMENT_NAME. Its a simple case of replacing the underscore with a space and then 'initcapping' the result: <?xdoxslt:init_cap(translate($group1,'_',' '))?> With this in place, the user can now select a grouping column in the BIP report viewer and the layout will re-group the data and any calculations based on that column. I built a group above report but you could equally build the group left version to truly mimic the Answers column selector. If you are interested you can get an example report, sample data and layout template here. Of course, you can combine Klaus' dynamic sorting, Kan's conditional column approach and this dynamic grouping to build a real kick ass report for users that will keep them happy for hours..

  Read the article

• Testing Mobile Websites with Adobe Shadow

  - by dwahlin

  It’s no surprise that mobile development is all the rage these days. With all of the new mobile devices being released nearly every day the ability for developers to deliver mobile solutions is more important than ever. Nearly every developer or company I’ve talked to recently about mobile development in training classes, at conferences, and on consulting projects says that they need to find a solution to get existing websites into the mobile space. Although there are several different frameworks out there that can be used such as jQuery Mobile, Sencha Touch, jQTouch, and others, how do you test how your site renders on iOS, Android, Blackberry, Windows Phone, and the variety of mobile form factors out there? Although there are different virtual solutions that can be used including Electric Plum for iOS, emulators, browser plugins for resizing the laptop/desktop browser, and more, at some point you need to test on as many physical devices as possible. This can be extremely challenging and quite time consuming though especially when you consider that you have to manually enter URLs into devices and click links on each one to drill-down into sites. Adobe Labs just released a product called Adobe Shadow (thanks to Kurt Sprinzl for letting me know about it) that significantly simplifies testing sites on physical devices, debugging problems you find, and even making live modifications to HTML and CSS content while viewing a site on the device to see how rendering changes. You can view a page in your laptop/desktop browser and have it automatically pushed to all of your devices without actually touching the device (a huge time saver). See a problem with a device? Locate it using the free Chrome extension, pull up inspection tools (based on the Chrome Developer tools) and make live changes through Chrome that appear on the respective device so that it’s easy to identify how problems can be resolved. I’ve been using Adobe Shadow and am very impressed with the amount of time saved and the different features that it offers. In the rest of the post I’ll walk through how to get it installed, get it started, and use it to view and debug pages.   Getting Adobe Shadow Installed The following steps can be used to get Adobe Shadow installed: 1. Download and install Adobe Shadow on your laptop/desktop 2. Install the Adobe Shadow extension for Chrome 3. Install the Adobe Shadow app on all of your devices (you can find it in various app stores) 4. Connect your devices to Wifi. Make sure they’re on the same network that your laptop/desktop machine is on   Getting Adobe Shadow Started Once Adobe Shadow is installed, you’ll need to get it running on your laptop/desktop and on all your mobile devices. The following steps walk through that process: 1. Start the Adobe Shadow application on your laptop/desktop 2. Start the Adobe Shadow app on each of your mobile devices 3. Locate the laptop/desktop name in the list that’s shown on each mobile device: 4. Select the laptop/desktop name and a passcode will be shown: 5. Open the Adobe Shadow Chrome extension on the laptop/desktop and enter the passcode for the given device: Using Adobe Shadow to View and Modify Pages Once Adobe Shadow is up and running on your laptop/desktop and on all of your mobile devices you can navigate to a page in Chrome on the laptop/desktop and it will automatically be pushed out to all connected mobile devices. If you have 5 mobile devices setup they’ll all navigate to the page displayed in Chrome (pretty awesome!). This makes it super easy to see how a given page looks on your iPad, Android device, etc. without having to touch the device itself. If you find a problem with a page on a device you can select the device in the Chrome Adobe Shadow extension on your laptop/desktop and select the remote inspector icon (it’s the < > icon): This will pull up the Adobe Shadow remote debugging window which contains the standard Chrome Developer tool tabs such as Elements, Resources, Network, etc. Click on the Elements tab to see the HTML rendered for the target device and then drill into the respective HTML content, CSS styles, etc. As HTML elements are selected in the Adobe Shadow debugging tool they’ll be highlighted on the device itself just like they would if you were debugging a page directly in Chrome with the developer tools. Here’s an example from my Android device that shows how the page looks on the device as I select different HTML elements on the laptop/desktop: Conclusion I’m really impressed with what I’ve to this point from Adobe Shadow. Controlling pages that display on devices directly from my laptop/desktop is a big time saver and the ability to remotely see changes made through the Chrome Developer Tools (on my laptop/desktop) really pushes the tool over the top. If you’re developing mobile applications it’s definitely something to check out. It’s currently free to download and use. For additional details check out the video below:  

  Read the article

< Previous Page | 16 17 18 19 20 21 22 23 24  | Next Page >