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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• OAM11gR2: Enabling SSL in the Data Store

  - by Ekta Malik

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Enabling SSL in the Data Store of OAM11gR2 comprises of the below mentioned steps. Import the certificate/s required for establishing the trust with the Store(backend) in the keystore(cacerts) on the machine hosting OAM's Weblogic Admin server Restart the Weblogic Admin server Specify the <Hostname>:<SSL port> in the "Location" field of the Data Store and select the "Enable SSL" checkbox Pre-requisite:- Certificate/s to be imported are available for import Data Store has already been created using OAM admin console and the connection to the store is successful on non-SSL port( though one can always create a Data Store with SSL settings on the first go) Steps for importing the certificate/s:- One can use the keytool utility that comes bundled with JDK to import the certificate. The step for importing the certificate would be same for self-signed and third party certificates (like VeriSign) $JAVA_HOME/bin/keytool -import -v -noprompt -trustcacerts -alias <aliasname> -file <Path to the certificate file> -keystore $JAVA_HOME/jre/lib/security/cacerts Here $JAVA_HOME refers to the path of JDK install directory Note: In case multiple certificates are required for establishing the trust, import all those certificates using the same keytool command mentioned above  One can verify the import of the certificate/s by using the below mentioned command $JAVA_HOME/bin/keytool -list -alias <aliasname>-v -keystore $JAVA_HOME/jre/lib/security/cacerts When the trust gets established for the SSL communication, specifying the SSL specific settings in the Data Store (via OAM admin console) wouldn't result into the previously seen error (when Certificates are yet to be imported) and the "Test Connection" would be successful.

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• top tweets SOA Partner Community – June 2013

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Oracle SOA Learn how Business Rules are used in Oracle SOA Suite. New free self-study course - Oracle Univ. #soa #oraclesoa http://pub.vitrue.com/ll9B OPITZ CONSULTING ?Wie #BPM und #SOA zusammengehören? Watch 100-Seconds-Video-Lesson by @Rolfbaer - http://ow.ly/luSjK @soacommunity Andrejus Baranovskis ?Customized BPM 11g PS6 Workspace Application http://fb.me/2ukaSBXKs Mark Nelson ?Case Management Samples Released http://wp.me/pgVeO-Lv Mark Nelson Instance Patching Demo for BPM 11.1.1.7 http://wp.me/pgVeO-Lx Simone Geib Antony Reynolds: Target Verification #oraclesoa https://blogs.oracle.com/reynolds/ OPITZ CONSULTING ?"It's all about Integration - Developing with Oracle #Cloud Services" @t_winterberg files: http://ow.ly/ljtEY #cloudworld @soacommunity Arun Pareek ?Functional Testing Business Processes In Oracle BPM Suite 11g http://wp.me/pkPu1-pc via @arrunpareek SOA Proactive Want to get started with Human Workflow? Check out the introductory video on OTN, http://pub.vitrue.com/enIL C2B2 Consulting Free tech workshop,London 6th of Jun Diagnosing Performance & Scalability Problems in Oracle SOASuite http://www.c2b2.co.uk/oracle_fusion_middleware_performance_seminar … @soacommunity Oracle BPM Must have technologies for delivering effective #CX : #BPM #Social #Mobile > #OracleBPM Whitepaper http://pub.vitrue.com/6pF6 OracleBlogs ?Introduction to Web Forms -Basic Tutorial http://ow.ly/2wQLTE OTNArchBeat ?Complete State of SOA podcast now available w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/PZFw Ronald Luttikhuizen VENNSTER Blog | Article published - Fault Handling and Prevention - Part 2 | http://blog.vennster.nl/2013/05/article-published-fault-handling-and.html … Mark Nelson ?Getting to know Maven http://wp.me/pgVeO-Lk gschmutz ?Cool! Our 2nd article has just been published: "Fault Handling and Prevention for Services in Oracle Service Bus" http://pub.vitrue.com/jMOy David Shaffer Interesting SOA Development and Delivery post on A-Team Redstack site - http://bit.ly/18oqrAI . Would be great to get others to contribute! Mark Nelson BPM PS6 video showing process lifecycle in more detail (30min) http://wp.me/pgVeO-Ko SOA Proactive ?Webcast: 'Introduction and Troubleshooting of the SOA 11g Database Adapter', May 9th. Register now at http://pub.vitrue.com/8In7 Mark Nelson ?SOA Development and Delivery http://wp.me/pgVeO-Kd Oracle BPM Manoj Das, VP Product Mangement talks about new #OracleBPM release #BPM #processmanagement http://pub.vitrue.com/FV3R OTNArchBeat Podcast: The State of SOA w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/OK2M gschmutz New article series on Industrial SOA started on OTN and Service Technology Magazine: http://guidoschmutz.wordpress.com/2013/04/22/first-two-chapters-of-industrial-soa-articles-series-have-been-published-both-on-otn-and-service-technology-magazine/ … #industrialSOA Danilo Schmiedel ?Article series #industrialSOA published on OTN and Service Technology Magazine http://inside-bpm-and-soa.blogspot.de/2013/04/industrial-soa_22.html … @soacommunity @OC_WIRE SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: twitter,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• links for 2010-04-22

  - by Bob Rhubart

  Barry N. Perkins: Unique Business Value vs. Unique IT "Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution." -- Barry N. Perkins, VP Oracle Modernization & Oracle Integrated Solutions (tags: oracle otn enterprisearchitecture modernization) Paul Homchick: The Information Driven Value Chain - Part 2 Paul Homchick continues his series with a look "at the way investments have been made in enterprise software in an effort to create and manage value, and how systems are moving from a controlled-process approach design towards gathering and using dynamically using information." (tags: oracle otn enterprisearchitecture) @vambenepe: The battle of the Cloud Frameworks: Application Servers redux? "The battle of the Cloud Frameworks has started," says William Vambenepe, "and it will look a lot like the battle of the Application Servers which played out over the last decade and a half." (tags: oracle otn cloud frameworks appserver) @ORACLENERD: COLLABORATE: Day 4 Wrap Up Oraclenerd feesses up: "The day started out with the realization that I pulled off the best (COLLABORATE - self annointed) prank ever. Twitter was...all atwitter about the fact that Mark Rittman was Oracle's Person of the Year. Of course it wasn't true. If you look at the picture, you'll realize that he's wearing exactly the same clothes in the magazine cover as he is in real life." (tags: collaborate2010 oracleace) Oracle's Hal Stern at Cloud Expo: "We've Moved from 'What' to 'How'" | Cloud Computing Journal "Hal also spoke a bit about building 'a sustainable IT model.' By this, he said he didn't mean the various Green IT and similar efforts that 'are all about data center efficiency. I think the operational model is just as important. Many enterprises are managing a tremendous amount of complexity, and it's hard to make this sustainable.'" -- Cloud News Desk (tags: oracle cloud cloudexpo halstern) @ORACLENERD: COLLABORATE: The Beach Party "Then tiki statues somehow were incorporated into various dances" -- Oracle ACE Chet "oraclenerd" Justice (tags: 0racle otn oracleace collaborate2010 oaug ioug lasvegas) David Andrews: Collaborate Day Two "Collaborate 2010 has focused on helping attendees understand what is already available and how to make more effective use of it. This does not sound exciting but it is extremely valuable. Most customers use only a small fraction of the capability of the products they already own. Helping them understand all the additional things they could be doing without buying anything more is very valuable." -- David Andrews (tags: oracle oaug collaborate2010 ioug)

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• Too Few Women in IT!

  - by Yolande

  Last year, only 1% of attendees at Devoxx were women . This year, Devoxx addressed the issue in a panel entitled "Why We Should Target Women." On the panel were Kim Ross, Régina ten Bruggencate, Trisha Gee, Antonio Goncalves and Claude Falguiére. The moderator was Martijn Verburg. The discussion focused on how to attract women to programming and how to get current women programmers to be more active in the community. The panelists agreed that the IT field should not just attract more women but also men of different ethnic backgrounds. The lack of women in programming is in part a cultural issue that differs from region to region. In developed countries, very few women work as programmers whereas in Brazil and India a lot of women pursue careers in IT.  Women in developed countries perceive the field as isolating and very few young women graduate in computer science.  This perception of isolation was based in reality decades ago, but that is no longer the case today. Main ideas discussed by the panel: - Parents should encourage their daughters to play with Lego and learn programming - More organizations should target girls in high schools and young women in university to expose them to programming.  Duchess organization is planning on being more involved with young girl events and mentoring. - Women tend to be more self-critical about their skills and are intimidated by high skill requirements in job advertisements. Companies should change job advertisements to get more women to interviews. - Panelists don't recommend affirmative action because women feel favored and lose credibility. They want to be judged for their skills. - Panelists recommend acting the same way when dealing with either female or male co-workers and managers - Women need mentors (men or women) to learn to become speakers at conferences and to promote themselves better - Men should be sensitive to the fact that women are alone at work to respond to men teasing. The balance of power at work is different from a social setting. - Men also experience discrimination on the job. It is more difficult for men to take time off when their children are sick, for example. Equal valuing of parental obligations could result in equal pay for women. See also: Trisha Gee Blog - http://mechanitis.blogspot.com/ Duchess Organization - http://www.jduchess.org/

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• Culture Shmulture?

  - by steve.diamond

  I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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• Advice for moving from custom domain hosted on blogspot to new custom domain on hosting provider [closed]

  - by Chan

  Need some advice :) a) Facts: 1. Currently, we have a blog www.thebigbigsky.net hosted on blogspot.com. The site has been up for around a year and google had cached some of the posts. 2. The idea for setting up the blog was to promote/share articles/write-up about personal development and self-growth, and also to offer counseling services related to them. 3. There is another subdomain - chinese.thebigbigsky.net hosting similar blog posts but in Chinese. This is hosted on blogspot as well. b) What we want to do: 1. We did some research on the internet and understood that, to make a website more popular, it is better to have a domain name that is related to the content of the site. Hence, in our case, a domain name containing "personal development" would be more ideal and easier for people to remember. 2. Hence, we are thinking to move away from blogspot to a meaningful new domain (example: personaldevelopmentwithxyz.com) and move all contents there. The new domain will be hosted on a hosting provider e.g. hostgator.com c) Here are the steps we have in mind: 1. Register the new domain (example: personaldevelopmentwithxyz.com) 2. Get a hosting provider hostgator.com 3. Setup a new site based on Wordpress, import all contents from existing blog to this new site - personaldevelopmentwithxyz.com. 4. Switch current blog back to thebigbigsky.blogspot.com 5. Switch DNS of www.thebigbigsky.net to point to the new site on hostgator.com 6. On hostgator.com, setup permanent redirect 301 of www.thebigbigsky.net to point to personaldevelopmetnwithxyz.com by following the tutorial mentioned here - http://www.blogbloke.com/migrating-redirecting-blogger-wordpress-htaccess-apache-best-method/ Questions: 1. Will it have major impact on the current google pagerank or SEO of thebigbigsky.net? As the site is not that popular, we assumed that the impact would not be a major one. 2. Is the domain personaldevelopmentwithxyz.com considered too long? (For SEO etc) 3. Steps c.4 and c.5 above - Will this work for our case? 4. How about the subdomain - chinese.thebigbigsky.net? We would like keep it as separate blog with the domain e.g. chinese.personaldevelopmentwithxyz.com 5. We added "facebook comments" to the existing post on www.thebigtbigsky.net and would not want to lose it. Will the comments still be there after we moved to the new domain? 6. Any better idea to do it? :) Thank you very much! regards, -chan

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• Am I experienced enough to learn and develop immediately using Ruby on Rails?

  - by acheong87

  General Question I understand that discussions revolving around questions of this form run the risk of becoming too specific to help others. So, perhaps a better, general question would be: What kind of experience, if any, translates easily to Ruby on Rails; and if none, then what's the learning curve like, in comparison to other popular languages? Background I have the opportunity to build a website using whatever technologies I wish to use. It's a fairly simple website, for listing products, taking payments, managing customer data, providing a back-end portal for employees to manage data, possibly hooking in flight information (the products are travel related), possibly integrating a blog and all the social-networking goodies. Specific Problem I have to let the client know by tonight whether I'm interested in taking up this project, before he talks to other potential developers, but I'm on the fence. I already work a full-time C++ development job, so the money doesn't do it for me. It's the opportunity to (be paid to) learn some new technologies and to have a real, running product in the end. I've heard and read great things about Ruby, and am really intrigued. I zipped through some introductory Ruby tutorials, no sweat. However I found the Rails tutorials a little overwhelming, especially not being able to try it out anywhere. And researching Rails hosts like Heroku and EngineYard makes me think that maybe I don't know what I'm getting myself into. The ship's leaving port! I wish I had more time to learn, better yet play with the language, but I have to decide soon! Should I venture or pass? Additional Details My experiences are in C/C++/Tcl/Perl/PHP/jQuery, and basic knowledge of Java/C#. I didn't study C.S. formally so I wasn't exposed to design principles, programming paradigms, etc., which is my greatest concern. Will my lack of understanding in this realm make RoR frustrating to learn? Will it be so incompatible with a C++ "way" of thinking that I'll wish I never started? Am I putting my client at risk by attempting this? If it helps, I'm quick to learn new things (self-taught so far) and care a great deal about correctness, using things for their intended purposes, and so on. I've read numerous recommendations of Agile Development with Rails and would love to read it (though perhaps, while developing in parallel, for shortness of time). Worse comes to worst, I'd give up and do the standard LAMP gig, of course, not charging the client for wasted time. But I'm hoping to avoid the project altogether if it's gonna come down to that! Thanks in advance for any tips, insights, votes of confidence, votes of discouragement (for the better), and such.

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• ETPM Environment Health Monitoring Tools

  - by Paula Speranza-Hadley

  This post is to provide some useful information about the tools typically used by Oracle ETPM implementations for performance tuning and analysis.   This includes tools to monitor and gather performance information and statistics on the Database, Application Server, and Client (browser).  Enterprise Monitoring Tools Oracle Enterprise Manager - OEM Grid Control comes with a comprehensive set of performance and health metrics that allow monitoring of key components in your environment such as applications, application servers, databases, as well as the back-end components on which they rely, such as hosts, operating systems and storage. Tools for the Database Oracle Diagnostics Pack Automatic Workload Repository (AWR)  - this tool gets statistics from memory abut the Time Model or DB Time, Wait Events, Active Session History and High Load SWL queries Automatic Database Diagnostic Monitor (ADDM) - This self-diagnostic software is built into the database.  It examines and analyzes data captured in AWR to dertermine possible performance issues.  It locates the root cause of the issue, provides recommendations for correcting the issues and qualifies the expected benefit. Oracle Database Tuning Pack SQL Tuning Advisor - This enables you to submit one or more SQL statements as input and receive output in the form of specific advice or recommendations on how to tune statements.  The recommendation relates to collection of statistics on objects, creation on new indexes and restructuring of SQL statements. SQL Access Advisor - This enables you to optimize data access paths of SQL queries by recommending a proper set of materialized views, indexes and partitions for a given SQL workload. Tools for the Application Server Weblogic Console - is a web-based, user interface used to configure and control a set of WebLogic servers or clusters (i.e. a "domain").  In any logical group of WebLogic servers there must exist one admin server, which hosts the WebLogic Admin console application and manages the associated configuratoin files. WebLogic Administrators will use the Administration Console for a number of tasks, including: Starting and stopping WebLogic servers or entire clusters. Configuring server parameters, security, database connections and deployed applications. Viewing server status, health and metrics. Yourkit for Profiling - helps analyze synchronization issues, including: Which threads were calling wait(), and for how long Which threads were blocked on attempt to acquire a monitor held by another thread (synchronized methods/blocks), and for how long Tools for the Client Fiddler - allows you to inspect traffic logs, debug and set breakpoints. Firebug – allows you to inspect and edit HTML, monitor network activity and debug JavaScript

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• What is a resonable workflow for designing webapps?

  - by Evan Plaice

  It has been a while since I have done any substantial web development and I'd like to take advantage of the latest practices but I'm struggling to visualize the workflow to incorporate everything. Here's what I'm looking to use: CakePHP framework jsmin (JavaScript Minify) SASS (Synctactically Awesome StyleSheets) Git CakePHP: Pretty self explanatory, make modifications and update the source. jsmin: When you modify a script, do you manually run jsmin to output the new minified code, or would it be better to run a pre-commit hook that automatically generates jsmin outputs of javascript files that have changed. Assume that I have no knowledge of implementing commit hooks. SASS: I really like what SASS has to offer but I'm also aware that SASS code isn't supported by browsers by default so, at some point, the SASS code needs to be transformed to normal CSS. At what point in the workflow is this done. Git I'm terrified to admit it but, the last time I did any substantial web development, I didn't use SCM source control (IE, I did use source control but it consisted of a very detailed change log with backups). I have since had plenty of experience using Git (as well as mercurial and SVN) for desktop development but I'm wondering how to best implement it for web development). Is it common practice to implement a remote repository on the web host so I can push the changes directly to the production server, or is there some cross platform (windows/linux) tool that makes it easy to upload only changed files to the production server. Are there web hosting companies that make it eas to implement a remote repository, do I need SSH access, etc... I know how to accomplish this on my own testing server with a remote repository with a separate remote tracking branch already but I've never done it on a remote production web hosting server before so I'm not aware of the options yet. Extra: I was considering implementing a javascript framework where separate javascript files used on a page are compiled into a single file for each page on the production server to limit the number of file downloads needed per page. Does something like this already exist? Is there already an open source project out in the wild that implements something similar that I could use and contribute to? Considering how paranoid web devs are about performance (and the fact that the number of file requests on a website is a big hit to performance) I'm guessing that there is some wizard hacker on the net who has already addressed this issue.

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• Altering a Column Which has a Default Constraint

  - by Dinesh Asanka

  Setting up a default column is a common task for  developers.  But, are we naming those default constraints explicitly? In the below  table creation, for the column, sys_DateTime the default value Getdate() will be allocated. CREATE TABLE SampleTable (ID int identity(1,1), Sys_DateTime Datetime DEFAULT getdate() ) We can check the relevant information from the system catalogs from following query. SELECT sc.name TableName, dc.name DefaultName, dc.definition, OBJECT_NAME(dc.parent_object_id) TableName, dc.is_system_named  FROM sys.default_constraints dc INNER JOIN sys.columns sc ON dc.parent_object_id = sc.object_id AND dc.parent_column_id = sc.column_id and results would be: Most of the above columns are self-explanatory. The last column, is_system_named, is to identify whether the default name was given by the system. As you know, in the above case, since we didn’t provide  any default name, the  system will generate a default name for you. But the problem with these names is that they can differ from environment to environment.  If example if I create this table in different table the default name could be DF__SampleTab__Sys_D__7E6CC920 Now let us create another default and explicitly name it: CREATE TABLE SampleTable2 (ID int identity(1,1), Sys_DateTime Datetime )   ALTER TABLE SampleTable2 ADD CONSTRAINT DF_sys_DateTime_Getdate DEFAULT( Getdate()) FOR Sys_DateTime If we run the previous query again we will be returned the below output. And you can see that last created default name has 0 for is_system_named. Now let us say I want to change the data type of the sys_DateTime column to something else: ALTER TABLE SampleTable2 ALTER COLUMN Sys_DateTime Date This will generate the below error: Msg 5074, Level 16, State 1, Line 1 The object ‘DF_sys_DateTime_Getdate’ is dependent on column ‘Sys_DateTime’. Msg 4922, Level 16, State 9, Line 1 ALTER TABLE ALTER COLUMN Sys_DateTime failed because one or more objects access this column. This means, you need to drop the default constraint before altering it: ALTER TABLE [dbo].[SampleTable2] DROP CONSTRAINT [DF_sys_DateTime_Getdate] ALTER TABLE SampleTable2 ALTER COLUMN Sys_DateTime Date   ALTER TABLE [dbo].[SampleTable2] ADD CONSTRAINT [DF_sys_DateTime_Getdate] DEFAULT (getdate()) FOR [Sys_DateTime] If you have a system named default constraint that can differ from environment to environment and so you cannot drop it as before, you can use the below code template: DECLARE @defaultname VARCHAR(255) DECLARE @executesql VARCHAR(1000)   SELECT @defaultname = dc.name FROM sys.default_constraints dc INNER JOIN sys.columns sc ON dc.parent_object_id = sc.object_id AND dc.parent_column_id = sc.column_id WHERE OBJECT_NAME (parent_object_id) = 'SampleTable' AND sc.name ='Sys_DateTime' SET @executesql = 'ALTER TABLE SampleTable DROP CONSTRAINT ' + @defaultname EXEC( @executesql) ALTER TABLE SampleTable ALTER COLUMN Sys_DateTime Date ALTER TABLE [dbo].[SampleTable] ADD DEFAULT (Getdate()) FOR [Sys_DateTime]

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• Source of (programmer) inefficiency

  - by Daniel

  I am interested to gain a better insight about the possible reasons of personal inefficiency as programmers (and only in programming) due to – simply - our own errors (because we are humans – well, almost all of us). I am not interested in how much we are productive or in how many adjustements the customer asks for when the work is done, but where and how each of us spend that part of its time in tasks that are unproductive and there is no one to blame except ourselves. Excluding ego - feeding and / or self – gratification, what I am trying to get (for all of us) is: what are the common issues eating our time; insight on reasons for that issues; identify simple way for us, personally (not delegating actions to other or our organizations), to correct our own problems. Please, do not think in academic terms but aim at the opportunity to compare our daily experiences and understand what are and how we try to fix our personal deficiencies. If you are interested to respond to this post, please: integrate the list if you see something important (or obvious) missing; highlight or name honestly your first issue tellng the way you try to address and solve your issue acting on yourself and yourself only in a sort of "continuous quality improving" My criteria for accepting the answer is: choose the best solution (feasibility and utility) to fix one (or more) of the problems of the list. Of course, selecting an error is not a vote on our skills: maybe we are hyper professional programmers and we lose ten minutes only every year or we are terribly inefficient, losing a couple of days a week: reasons for inefficiency could be really the same - but in a different scale. A possible list: Plain error in the names (variables, functions). Inability to see the obvious in your code. Misreading. Lack of concentration. Trying to use a technology you have not mastered. Errors with data types. Time required to understand your previous code or your documentation. Trying to do something more than requested because you enjoy it Using solutions more complicated than required because you enjoy it. Plain logical errors. Errors due to your fault in communications. Distraction My first personal issue: "Trying to use a technology you do not master." I have to use daily several technologies and I often need to spend significant time correcting code because my assumptions were plainly wrong. Reasons for this: production needs put high pressure and make difficult to find the time to learn. I try to address this reading technical books - as many as I can - even if this actually consumes a lot of time.

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• Please help me give this principle a name

  - by Brent Arias

  As a designer, I like providing interfaces that cater to a power/simplicity balance. For example, I think the LINQ designers followed that principle because they offered both dot-notation and query-notation. The first is more powerful, but the second is easier to read and follow. If you disagree with my assessment of LINQ, please try to see my point anyway; LINQ was just an example, my post is not about LINQ. I call this principle "dial-able power". But I'd like to know what other people call it. Certainly some will say "KISS" is the common term. But I see KISS as a superset, or a "consumerism" practice. Using LINQ as my example again, in my view, a team of programmers who always try to use query notation over dot-notation are practicing KISS. Thus the LINQ designers practiced "dial-able power", whereas the LINQ consumers practice KISS. The two make beautiful music together. I'll give another example. Imagine a C# logging tool that has two signatures allowing two uses: void Write(string message); void Write(Func<string> messageCallback); The purpose of the two signatures is to fulfill these needs: //Every-day "simple" usage, nothing special. myLogger.Write("Something Happened" + error.ToString() ); //This is performance critical, do not call ToString() if logging is //disabled. myLogger.Write( () => { "Something Happened" + error.ToString() }); Having these overloads represents "dial-able power," because the consumer has the choice of a simple interface or a powerful interface. A KISS-loving consumer will use the simpler signature most of the time, and will allow the "busy" looking signature when the power is needed. This also helps self-documentation, because usage of the powerful signature tells the reader that the code is performance critical. If the logger had only the powerful signature, then there would be no "dial-able power." So this comes full-circle. I'm happy to keep my own "dial-able power" coinage if none yet exists, but I can't help think I'm missing an obvious designation for this practice. p.s. Another example that is related, but is not the same as "dial-able power", is Scott Meyer's principle "make interfaces easy to use correctly, and hard to use incorrectly."

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• The environment that is uniquely Oracle by Phillip Yi

  - by Nadiya

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In the past month, I have been given the exclusive opportunity to hire a Legal graduate/intern for Oracle’s in-house Legal Counsel based here in North Ryde, Sydney. Whilst talking to various applicants, I am asked the same, broad question – what are we looking for? Time and time I have spoken about targeting the best, or targeting the best fit. I am an advocate of the latter, hence when approaching this question I answer very simply – ‘we are looking for the individual, that will fit into the culture and environment that is uniquely Oracle’. So, what is the environment/culture like here at Oracle? What makes Oracle so unique and a great place to work, especially as a graduate? Much like our business model, we are forward and innovative thinkers – we are not afraid to try new things, whether it is a success or failure. We are all highly driven, motivated and successful individuals – Oracle is a firm believer that in order to be driven, motivated and successful, you need to be surrounded by like minded people. And last, we are all autonomous and independent, self starters – at Oracle you are treated as an adult. We are not in the business of continually micro managing, nor constantly spoon feeding or holding your hand. Oracle has an amazing support, resource and training network – if you need support, extra training or resources it is there for your taking. And of course, if you do it on your own accord, you will learn it much quicker. For those reasons, Oracle is unique in its environment – we ensure and set up everyone for success. With such a great working environment/culture, why wouldn’t you choose Oracle? /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Web 2.0 Solutions with Oracle WebCenter 11g &ndash; Book Review

  - by juan.ruiz

  Recently I obtained a copy of the book Web 2.0 Solutions with Oracle Web Center 11g from Packt Publishing, right away I noticed that one of the authors of this book is a good and long time colleague of  mine Plinio Arbizu, whom I have joined for different developer events in Latin America in the past. In this entry you will find my review of the book. Chapter 1: What's Oracle WebCenter? Provides you with basic knowledge to understand the pieces of WebCenter and the role that these pieces play in the overall Oracle Fusion Middleware strategy. Chapter 2 and 3: Will guide you through installation process and set up instructions, required to start developing Web2.0 applications. The screenshots are very helpful. Chapter 4: The chapter will guide you through a series of steps for creating a basic HelloWorld application that uses ADF/Webservices/WebCenter framework to understand the relevant pieces that are part of the architecture in large Web2.0 solutions for WebCenter. One caveat on this chapter is that the use HTML in combination with ADF Faces is not a recommended practice, because in some cases (not in this one) HTML code generated by the components can conflict with existent HTML code place on the same page... so be careful. Chapter 5: Describes the basics to understand the usage of ADF Faces Rich Client Components, with templates and ADF Business components. Chapter 6: This chapter explains how to encapsulate, deploy and consume ADF UIs as JSR 168 portlets in a declarative way Chapter 7: Explains some of the WebCenter services and the different ways that these services can be integrated within WebCenter applications. Chapter 8: Goes over how to include a series of  WebCenter services provided out-of-the-box within applications. This chapter presents a simple and clear way of how to include RSS feeds, search capabilities, tagging and discussions using practical samples that are easy to follow. Chapter 9: Presents an important component of Oracle WebCenter - the composer. Through the composer and Oracle Metadata Services the composer adds all the functionality to perform end-user personalizations, which is a very common user case when working with portals. The concept is self-explanatory when running over the practice developed in this chapter. Chapter 10: Provides an introduction to WebCenter spaces, explaining common concepts about installation, administration (role creation, group creation, etc) and through a sample, the readers can put everything in practice on their own environments. Summary: This book would provide the reader with a fast start to work with Oracle WebCenter 11g  and its different components. In my opinion the book targets the developer audience, rather than the Portal type of audience, or content generator. For the readers of this book I recommend that to better understand the concepts discussed, first you need to understand the basics on Oracle Application Development Framework. Believe me you can thank me later!

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• Unit Testing TSQL

  - by Grant Fritchey

  I went through a period of time where I spent a lot of effort figuring out how to set up unit tests for TSQL. It wasn't easy. There are a few tools out there that help, but mostly it involves lots of programming. well, not as much as before. Thanks to the latest Down Tools Week at Red Gate a new utility has been built and released into the wild, SQL Test. Like a lot of the new tools coming out of Red Gate these days, this one is directly integrated into SSMS, which means you're working where you're comfortable and where you already have lots of tools at your disposal. After the install, when you launch SSMS and get connected, you're prompted to install the tSQLt example database. Go for it. It's a quick way to see how the tool works. I'd suggest using it. It' gives you a quick leg up. The concepts are pretty straight forward. There are a series of CLR commands that you use to configure a test and the test assertions. In between you're calling TSQL, either calls to your structure, queries, or stored procedures. They already have the one things that I always found wanting in database tests, a way to compare tables of results. I also like the ability to create a dummy copy of tables for the tests. It lets you control structures and behaviors so that the tests are more focused. One of the issues I always ran into with the other testing tools is that setting up the tests might require potentially destructive changes to the structure of the database (dropping FKs, etc.) which added lots of time and effort to setting up the tests, making testing more difficult, and therefor, less useful. Functionally, this is pretty similar to the Visual Studio tests and TSQLUnit tests that I used to use. The primary improvement over the Visual Studio tests is that I'm working in SSMS instead of Visual Studio. The primary improvement over TSQLUnit is the SQL Test interface it self. A lot of the functionality is the same, but having a sweet little tool to manage & run the tests from makes a huge difference. Oh, and don't worry. You can still run these tests directly from TSQL too, so automation has not gone away. I'm still thinking about how I'd use this in a dev environment where I also had source control to fret. That might be another blog post right there. I'm just getting started with SQL Test, so this is the first of several blog posts & videos. Watch this space. Try the tool.

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• Understanding Data Science: Recent Studies

  - by Joe Lamantia

  If you need such a deeper understanding of data science than Drew Conway's popular venn diagram model, or Josh Wills' tongue in cheek characterization, "Data Scientist (n.): Person who is better at statistics than any software engineer and better at software engineering than any statistician." two relatively recent studies are worth reading.   'Analyzing the Analyzers,' an O'Reilly e-book by Harlan Harris, Sean Patrick Murphy, and Marck Vaisman, suggests four distinct types of data scientists -- effectively personas, in a design sense -- based on analysis of self-identified skills among practitioners.  The scenario format dramatizes the different personas, making what could be a dry statistical readout of survey data more engaging.  The survey-only nature of the data,  the restriction of scope to just skills, and the suggested models of skill-profiles makes this feel like the sort of exercise that data scientists undertake as an every day task; collecting data, analyzing it using a mix of statistical techniques, and sharing the model that emerges from the data mining exercise.  That's not an indictment, simply an observation about the consistent feel of the effort as a product of data scientists, about data science.  And the paper 'Enterprise Data Analysis and Visualization: An Interview Study' by researchers Sean Kandel, Andreas Paepcke, Joseph Hellerstein, and Jeffery Heer considers data science within the larger context of industrial data analysis, examining analytical workflows, skills, and the challenges common to enterprise analysis efforts, and identifying three archetypes of data scientist.  As an interview-based study, the data the researchers collected is richer, and there's correspondingly greater depth in the synthesis.  The scope of the study included a broader set of roles than data scientist (enterprise analysts) and involved questions of workflow and organizational context for analytical efforts in general.  I'd suggest this is useful as a primer on analytical work and workers in enterprise settings for those who need a baseline understanding; it also offers some genuinely interesting nuggets for those already familiar with discovery work. We've undertaken a considerable amount of research into discovery, analytical work/ers, and data science over the past three years -- part of our programmatic approach to laying a foundation for product strategy and highlighting innovation opportunities -- and both studies complement and confirm much of the direct research into data science that we conducted. There were a few important differences in our findings, which I'll share and discuss in upcoming posts.

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• Thank you Geeks With Blogs for letting me join your community!

  - by GreeNTUG

  First, a link to the blog I can no longer edit because Office Live blew away my digital identity and so I can no longer log into it (the source of a loooong blog about protecting your digital identity sometime when I have more time and after it has played out to the end) http://greentug.spaces.live.com/ The following are the communities I participate in: Green & Sustainability.  I run a virtual user group on Green and Sustainability as it relates to developers and software architects.  It was located at greentug.groups.live.com, and we will need to find a new digital location for it, because I am locked out of that site as well. BizSpark Tampa Bay:  I run a BizSpark group for Microsoft technologists (meetup.com, search for BizSpark Tampa Bay) and speak at Code Camps about "No Better Time to Start Your Own Tech Business".  The meetup group facilitates a balanced presentation that is respectful to anyone wanting to start their own business, whether part-time or full-time, whether micro (just you), sustainable (grow to 2-25-ish, self-funded), high growth (get venture capital or other funding, grow it, sell it within 5 years, do it again), or hybrid (the new model going forward).  It is an "action" group, with assignments and homework if you want to get the most out of it.   At the end of a year you will either have your business on the path to where you want it to be, or you will know the steps you need to do to get it there. Women in Technology Have been participating in the Women in Technology community since 2008, my main interests in this area are mentoring women in the workplace to have them believe they can become geeks and double their income, and to mentor them with respect to starting and running their own business. Access 2010/SharePoint 2010.  This is a game-changer with respect to the Access community (the ap both devs and IT Pros love to hate, the other a-word that's not a fruit).  I conducted Lunch n Learns and Brunch n Learns around this topic before the Office 2010/SharePoint 2010 launch, and spoke on the topic at SharePoint Saturday Tampa in Nov 2009. Interested in learning more about: Using Silverlight HD Streaming out in the non-technical world (horses and equestrian sport).  Migrating to Access Web Services and VB .Net from VBA (see the Access 2010/SharePoint 2010 interest above) Windows Phone 7!  Exciting opportunities both for Green and Sustainability and for my "day job" of Environmental, Health & Safety (EHS). My day job is Environmental, Health & Safetey (EHS) consulting and software solutions, where that interfaces with the developer world is with respect to opportunities around Green and Sustainability, The SmartGrid and Juval Lowy's EnergyNet, both of which will require a lot of technology and software to make them work, The new Microsoft Partner competency for "Digital Home", and The Y2K kind of deadline around how managing chemicals in ERP systems is changing because of Global Harmonization, which hits the EU with a hard deadline on 11/30/10 (yes, this year), and hits the USA about 15 months later. Hope you enjoy my contributions to the digital geek community, and feel free to email me, [email protected] (the email leftover after my digital identity was blown away), and [email protected] (this one could go away at some future point) Best, Kathy Malone

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• Announcing the New Virtual Briefing Center

  - by Theresa Hickman

  Do you want to hear about real-world customer success stories? Or listen to Oracle Application leaders discuss the value in the latest releases of Oracle Application products? Do you want one place to download up-to-date content, including white papers, podcasts, webcasts and presentations? Did you miss the Virtual Trade Show at the beginning of 2011? If you answered yes to any of these questions, then the Virtual Briefing Center is the place to get up-to-date Oracle product information for Oracle E-Business Suite, PeopleSoft, JD Edwards, Fusion, Siebel and Hyperion across multiple product areas from financials, procurement, supply chain, CRM, Performance Management, and more. Every month we will have "Monthly Spotlights" to showcase new content. The following lists the upcoming live webcasts in July 2011: Weds. July 6, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear about Amway’s upgrade to Oracle E-Business Suite 12.1 and how they stabilized financial modules, especially the month-end close processes. Thurs. July 14, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear West Corporation share their PeopleSoft 9.1 upgrade, resulting in improved self-service, more robust reporting capabilities and new workflow and processes. Thurs. July 21, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Learn how MFlex improved their operations, saved manpower and reduced time to close with their upgrade to JD Edwards EnterpriseOne 9.0. Thurs. July 28, 2011 at 9:00 a.m. PST/12:00 p.m. EST: IEEE discusses their upgrade to Siebel 8.1 using open web service architecture for faster SOA enablement allowing them to scale their membership capacity by 250%. If you cannot attend any of the above live events, that's OK because each of the webcasts in this series will be recorded and available on demand. And for you Financials folks who may have missed the webcasts from the Virtual Trade Show earlier this year, you can view them on demand by Visiting the Resource Library: Planning Your Successful Upgrade to Oracle E-Business Suite Financials 12.1. In this session, Bryant and Stratton College talk about their upgrade. Planning Your Successful Upgrade to PeopleSoft Financials 9.1. In this session, the University of Central Florida share their upgrade story. Fusion Financials: The New Standard for Finance. In this session, Terrance Wampler, the VP of Financial Application Strategy discusses the business value of Oracle's next generation financial applications and how customers can take advantage of Fusion Financials alongside their existing investments. What are you waiting for? Register now!

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• Using Oracle BPM to Extend Oracle Applications

  - by Michelle Kimihira

  Author: Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware Customers often modify applications to meet their specific business needs - varying regulatory requirements, unique business processes, product mix transition, etc. Traditional implementation practices for such modifications are typically invasive in nature and introduce risk into projects, affect time-to-market and ease of use, and ultimately increase the costs of running and maintaining the applications. Another downside of these traditional implementation practices is that they literally cast the application in stone, making it difficult for end-users to tailor their individual work environments to meet specific needs, without getting IT involved. For many businesses, however, IT lacks the capacity to support such rapid business changes. As a result, adopting innovative solutions to change the economics of customization becomes an imperative rather than a choice. Let's look at a banking process in Siebel Financial Services and Oracle Policy Automation (OPA) using Oracle Business Process Management. This approach makes modifications simple, quick to implement and easy to maintain/upgrade. The process model is based on the Loan Origination Process Accelerator, i.e., a set of ready to deploy business solutions developed by Oracle using Business Process Management (BPM) 11g, containing customizable and extensible pre-built processes to fit specific customer requirements. This use case is a branch-based loan origination process. Origination includes a number of steps ranging from accepting a loan application, applicant identity and background verification (Know Your Customer), credit assessment, risk evaluation and the eventual disbursal of funds (or rejection of the application). We use BPM to model all of these individual tasks and integrate (via web services) with: Siebel Financial Services and (simulated) backend applications: FLEXCUBE for loan management, Background Verification and Credit Rating. The process flow starts in Siebel when a customer applies for loan, switches to OPA for eligibility verification and product recommendations, before handing it off to BPM for approvals. OPA Connector for Siebel simplifies integration with Siebel’s web services framework by saving directly into Siebel the results from the self-service interview. This combination of user input and product recommendation invokes the BPM process for loan origination. At the end of the approval process, we update Siebel and the financial app to complete the loop. We use BPM Process Spaces to display role-specific data via dashboards, including the ability to track the status of a given process (flow trace). Loan Underwriters have visibility into the product mix (loan categories), status of loan applications (count of approved/rejected/pending), volume and values of loans approved per processing center, processing times, requested vs. approved amount and other relevant business metrics. Summary Oracle recommends the use of Fusion Middleware as an extensions platform for applications. This approach makes modifications simple, quick to implement and easy to maintain/upgrade applications (by moving customizations away from applications to the process layer). It is also easier to manage processes that span multiple applications by using Oracle BPM. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Devoxx 2011: Java EE 6 Hands-on Lab Delivered

  - by arungupta

  I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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• Devoxx 2011: Java EE 6 Hands-on Lab Delivered

  - by arungupta

  I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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• Is there an appropriate coding style for implementing an algorithm during an interview?

  - by GlenPeterson

  I failed an interview question in C years ago about converting hex to decimal by not exploiting the ASCII table if (inputDigitByte > 9) hex = inputDigitByte - 'a'. The rise of Unicode has made this question pretty silly, but the point was that the interviewer valued raw execution speed above readability and error handling. They tell you to review algorithms textbooks to prepare for these interviews, yet these same textbooks tend to favor the implementation with the fewest lines of code, even if it has to rely on magic numbers (like "infinity") and a slower, more memory-intensive implementation (like a linked list instead of an array) to do that. I don't know what is right. Coding an algorithm within the space of an interview has at least 3 constraints: time to code, elegance/readability, and efficiency of execution. What trade-offs are appropriate for interview code? How much do you follow the textbook definition of an algorithm? Is it better to eliminate recursion, unroll loops, and use arrays for efficiency? Or is it better to use recursion and special values like "infinity" or Integer.MAX_VALUE to reduce the number of lines of code needed to write the algorithm? Interface: Make a very self-contained, bullet-proof interface, or sloppy and fast? On the one extreme, the array to be sorted might be a public static variable. On the other extreme, it might need to be passed to each method, allowing methods to be called individually from different threads for different purposes. Is it appropriate to use a linked-list data structure for items that are traversed in one direction vs. using arrays and doubling the size when the array is full? Implementing a singly-linked list during the interview is often much faster to code and easier remember for recursive algorithms like MergeSort. Thread safety - just document that it's unsafe, or say so verbally? How much should the interviewee be looking for opportunities for parallel processing? Is bit shifting appropriate? x / 2 or x >> 1 Polymorphism, type safety, and generics? Comments? Variable and method names: qs(a, p, q, r) vs: quickSort(theArray, minIdx, partIdx, maxIdx) How much should you use existing APIs? Obviously you can't use a java.util.HashMap to implement a hash-table, but what about using a java.util.List to accumulate your sorted results? Are there any guiding principals that would answer these and other questions, or is the guiding principal to ask the interviewer? Or maybe this should be the basis of a discussion while writing the code? If an interviewer can't or won't answer one of these questions, are there any tips for coaxing the information out of them?

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• What's the best way to create a static utility class in python? Is using metaclasses code smell?

  - by rsimp

  Ok so I need to create a bunch of utility classes in python. Normally I would just use a simple module for this but I need to be able to inherit in order to share common code between them. The common code needs to reference the state of the module using it so simple imports wouldn't work well. I don't like singletons, and classes that use the classmethod decorator do not have proper support for python properties. One pattern I see used a lot is creating an internal python class prefixed with an underscore and creating a single instance which is then explicitly imported or set as the module itself. This is also used by fabric to create a common environment object (fabric.api.env). I've realized another way to accomplish this would be with metaclasses. For example: #util.py class MetaFooBase(type): @property def file_path(cls): raise NotImplementedError def inherited_method(cls): print cls.file_path #foo.py from util import * import env class MetaFoo(MetaFooBase): @property def file_path(cls): return env.base_path + "relative/path" def another_class_method(cls): pass class Foo(object): __metaclass__ = MetaFoo #client.py from foo import Foo file_path = Foo.file_path I like this approach better than the first pattern for a few reasons: First, instantiating Foo would be meaningless as it has no attributes or methods, which insures this class acts like a true single interface utility, unlike the first pattern which relies on the underscore convention to dissuade client code from creating more instances of the internal class. Second, sub-classing MetaFoo in a different module wouldn't be as awkward because I wouldn't be importing a class with an underscore which is inherently going against its private naming convention. Third, this seems to be the closest approximation to a static class that exists in python, as all the meta code applies only to the class and not to its instances. This is shown by the common convention of using cls instead of self in the class methods. As well, the base class inherits from type instead of object which would prevent users from trying to use it as a base for other non-static classes. It's implementation as a static class is also apparent when using it by the naming convention Foo, as opposed to foo, which denotes a static class method is being used. As much as I think this is a good fit, I feel that others might feel its not pythonic because its not a sanctioned use for metaclasses which should be avoided 99% of the time. I also find most python devs tend to shy away from metaclasses which might affect code reuse/maintainability. Is this code considered code smell in the python community? I ask because I'm creating a pypi package, and would like to do everything I can to increase adoption.

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• Managing Matrix Relationships: Organization Visualization and Navigation

  - by Nancy Estell Zoder

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle is pleased to announce the posting of our latest feature, Matrix Relationship Administration. Our continued investment in our Organization Visualization and Navigation solution is demonstrated with the release of Matrix Relationship Administration as well as the enhancements made to our Org Viewer capabilities. Some of those enhancements include the ability to export to Excel and Visio, Search, Zoom, as well as the addition of Manager Self Service transactions. Matrix relationships are relationships defined by rules or ad hoc. These relationships can include, but are not limited to, product or project affiliations, functional groups including multi dimensional relationships such as when the product, region or even the customer is the profit center. The PeopleSoft solution will enable you to configure how you work in this multi dimensional world to ensure you have the tools to be productive……. For more information, please check out the datasheet available on oracle.com, video on the feature on YouTube or contact your sales representative.

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