So my setup: Services are shared between all hosts (CPU/RAM/Disk/Services). Hosts are split into two main groups: "Production" and "Development". We have two contact groups: "Production" and "Development". Lets say my development SQL server runs low on RAM, I want it to only alert those in "Development" contact group (this service is of course assigned to a host in the "Development" host group, using the shared RAM monitoring service). I'm pretty much stumped on this... I can't configure it at the service level (they're shared there), and I can't seem to get escalations to do it for me either... Do I need to use service groups along with escalations and bite the bullet on building that list? Or am I missing something stupidly simple? I'm using Centreon for configuration if that helps.